Recent update to Note 4 now keeps booting up and restarting - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi,
Im looking for a little help. I installed a recent update (today) from Samsung. My battery seems to run hot and I started the phone up entered my password and the phone reboots after about 5 seconds, every time. I don't even get enough time to do a reset and wipe.
Now, 've gone into recovery mode, it says Installing System Update then comes up No command. I've wiped cache partition and wiped data/factory reset. When the phone boots up it goes as if re-installing everything then reboots again.
I want to put a custom ROM in but need the damn phone working first
What can I do?

Put phone into download mode (volume down/home/power whilst turning on) and flash TWRP recovery using odin. From there you can flash custom ROM.

robneymcplum said:
Put phone into download mode (volume down/home/power whilst turning on) and flash TWRP recovery using odin. From there you can flash custom ROM.
Click to expand...
Click to collapse
Damn late reply from me but nomatter what I do I cant get Win 10 to recognise USB device ffs

I've got the same problem after the latest update. I tried a factory reset and now it reboots in system or recovery mode. Phone is not rooted.
In download mode it is not seen by the PC.

N345H said:
Damn late reply from me but nomatter what I do I cant get Win 10 to recognise USB device ffs
Click to expand...
Click to collapse
Have you tried installing Samsung USB drivers on your pc?

ctg60000 said:
Have you tried installing Samsung USB drivers on your pc?
Click to expand...
Click to collapse
Yes, installed SAMSUNG_USB_Driver_for_Mobile_Phones_v1.5.25.0-retail and Kies etc, tried messing with all sorts of settings and USB device still not recognised

N345H said:
Yes, installed SAMSUNG_USB_Driver_for_Mobile_Phones_v1.5.25.0-retail and Kies etc, tried messing with all sorts of settings and USB device still not recognised
Click to expand...
Click to collapse
Try using some other PC and same phone, then same PC and some other phone.... just to find out which one's faulty...

ctg60000 said:
Try using some other PC and same phone, then same PC and some other phone.... just to find out which one's faulty...
Click to expand...
Click to collapse
Tried 3 different laptops now and not recognised. My Pixel is recognised straight away on all

N345H said:
Tried 3 different laptops now and not recognised. My Pixel is recognised straight away on all
Click to expand...
Click to collapse
PC does not recognise or does not see the device?
check this post, might be helpful.
https://forum.xda-developers.com/galaxy-s2/general/usb-device-recognized-download-mode-t1600497

ctg60000 said:
PC does not recognise or does not see the device?
check this post, might be helpful.
https://forum.xda-developers.com/galaxy-s2/general/usb-device-recognized-download-mode-t1600497
Click to expand...
Click to collapse
Thanks, I will check the link you gave.
I have uploaded what is happening to the device so you can see https://youtu.be/3olI3s1M5rQ

So, I tried the link you put up, still nothing, the device is a no show in Odin
Also, link to device and no USB connection https://youtu.be/zKe1gSiaYYM

I brought mine into the local Samsung service centre and they replaced the mainboard under warranty.

Related

Unable to see phone when in download mode

I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?
ghsthntr said:
I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?
Click to expand...
Click to collapse
I was having a similar issue with my MBpro, nothing would recognize my phone. Tried it on another comp and bingo. I think stuff is just finicky with USB ports. Lame-o.
ghsthntr said:
I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?
Click to expand...
Click to collapse
when did u plugg ur phone in dowload mode?
try this ... load odin ... turn ur phone off!!! plugg it to the computure so when u see its charging for 30 sec. Then put the cellphone into download mode... and that should work
maldito.boss said:
when did u plugg ur phone in dowload mode?
try this ... load odin ... turn ur phone off!!! plugg it to the computure let it charge for 30 sec and the put it into load mode... that should work
Click to expand...
Click to collapse
Yea...this post made my brain hurt...and of course didn't change anything...but..thanks?
Here's another piece of info that may help nail down the problem...
Odin is able to see the phone if I boot into Clockwork recovery mode but because clockwork is up the phone can't receive a flash but Odin does see the phone with no problem. It just still won't see the phone when booted into download mode.
ghsthntr said:
I'm trying to revert back to stock on my Epic. I previously flashed using Clockwork and wanted to try Odin this time around but when I put the phone into Download mode my computer doesn't recognize the device. I've tried multiple cables and USB ports including one on the board itself. I am using Windows 7x64 and have the 64 bit samsung drivers installed properly. If I do a battery pull and boot the phone normally the computer recognizes the phone no problem.
Any ideas?
Click to expand...
Click to collapse
I use windows7 64 too. I encountered tons of problems when trying to flash my epic. first my computer doesn't recognize my phone in download mode. after i wipe out all the drivers and reinstall them. finally i get my computer recognize it under download mode, but Odin froze every time during the flash.
Finally, i tried on another desktop computer with windows XP. Everything went perfectly. So maybe you should try that too.
I cannot connect to my Epic in download mode on mac os x either.
I was trying to install a lag fix, and now all my phone will do when powering on is show switch between the normal Samsung screen, and another reading "Samgung GT I9000".
I can still boot into Clockwork Recovery. But OS X will not recognize my phone.
Either that, or Heimdall isn't recognizing it and won't let me flash.
Help! Any ideas?
Pirate-M.Lifnen said:
I cannot connect to my Epic in download mode on mac os x either.
I was trying to install a lag fix, and now all my phone will do when powering on is show switch between the normal Samsung screen, and another reading "Samgung GT I9000".
I can still boot into Clockwork Recovery. But OS X will not recognize my phone.
Either that, or Heimdall isn't recognizing it and won't let me flash.
Help! Any ideas?
Click to expand...
Click to collapse
Really!?! No one has any idea? Please guys, I'm just sitting here with a broken phone, there must be a way for me to fix this.
Pirate-M.Lifnen said:
Really!?! No one has any idea? Please guys, I'm just sitting here with a broken phone, there must be a way for me to fix this.
Click to expand...
Click to collapse
I had the same problem, I couldn't connect it to 3 of my pc's. 2 xp's and one windows 7. Turned out the port on the phone it self was broken, had to take it sprint and get it replaced.
Pirate-M.Lifnen said:
Really!?! No one has any idea? Please guys, I'm just sitting here with a broken phone, there must be a way for me to fix this.
Click to expand...
Click to collapse
If OS X isn't recognising your phone it's likely your phone has the buggy secondary bootloader. Samsung corrected the bootloader for at least the GT-I9000 JPA firmware but I'm unsure if they have done so for other devices or firmware releases.
Unfortunately the only solution then is to use Windows or Linux. If you don't have access to a system running either of these OS then I recommend downloading a 64-bit release (assuming your PC has a 64-bit CPU) of Ubuntu, then you can download the Heimdall binaries from my website and use it to recover your phone.
i had an extremely similar issue as to what you are having. I have 3 win 7 machines and 1 xp, none worked. I went to a friends house he has 2 win 7s and an xp also didnt work. I did a general search and found all kinds of crap. One dude something about using his chicks blackberry usb cord and suddenly it worked on any and all of the machines it had previously not worked. so at the time im reading this on my chicks laptop which has a damn blackberry cord attached to it chargin her evo(go figure) ... anyway u didnt need the whole story but i have nothing to do right now.
Point is everyone says try different cords, i say try the damn blackberry cord if you happen to have one or a friend that has one.
Benjamin Dobell said:
If OS X isn't recognising your phone it's likely your phone has the buggy secondary bootloader. Samsung corrected the bootloader for at least the GT-I9000 JPA firmware but I'm unsure if they have done so for other devices or firmware releases.
Unfortunately the only solution then is to use Windows or Linux. If you don't have access to a system running either of these OS then I recommend downloading a 64-bit release (assuming your PC has a 64-bit CPU) of Ubuntu, then you can download the Heimdall binaries from my website and use it to recover your phone.
Click to expand...
Click to collapse
Is it the hardware on the Macbook pro itself? or just the OS? in other words, If I were to partition my macbook with ubuntu would that work with heimdall? would it be able to recognize my phone while it's in download mode as opposed to OSX, which couldn't...?
ldartez said:
Is it the hardware on the Macbook pro itself? or just the OS? in other words, If I were to partition my macbook with ubuntu would that work with heimdall? would it be able to recognize my phone while it's in download mode as opposed to OSX, which couldn't...?
Click to expand...
Click to collapse
In this particular instance Apple haven't done anything wrong at all, both their hardware and software is fine. The issue is that Samsung are distributing secondary bootloaders that aren't complaint with the USB specifications.
Whilst that is annoying, the good news for you is that you can simply install Linux (Ubuntu etc.) or Windows on your Macbook and you'll be able to flash just fine.

Stuck in fastboot & download mode

Hey guys im trying to back to a fresh stock rom. (VS980)I downloaded all the necessary files, drivers, lgflash tools etc etc. however my computer still cannot recognize my phone. under ports there is not an ANDROID port for my phone. (since we need to change it to COM41)
any ideas or suggestions?
daimonmustdie said:
Hey guys im trying to back to a fresh stock rom. (VS980)I downloaded all the necessary files, drivers, lgflash tools etc etc. however my computer still cannot recognize my phone. under ports there is not an ANDROID port for my phone. (since we need to change it to COM41)
any ideas or suggestions?
Click to expand...
Click to collapse
what comp/ operating system are you on?
plug directly into the computer, not a hub.
Gabriel51 said:
what comp/ operating system are you on?
plug directly into the computer, not a hub.
Click to expand...
Click to collapse
its a pc, wins7 64 bit
daimonmustdie said:
its a pc, wins7 64 bit
Click to expand...
Click to collapse
Do you find it in the device manager?
Gabriel51 said:
Do you find it in the device manager?
Click to expand...
Click to collapse
it shows up when its showing the LG logo, but when its on download mode, its blank.
daimonmustdie said:
it shows up when its showing the LG logo, but when its on download mode, its blank.
Click to expand...
Click to collapse
When it's in the download mode it may show up in a different location in the device manager and be listed only as "android".
Do you hear any sound from the computer when you plug it in when in download mode?
What does your download screen look like?
Once these questions are answered, there may be a solution. Hopefully a CDMA device won't be different
Gabriel51 said:
When it's in the download mode it may show up in a different location in the device manager and be listed only as "android".
Do you hear any sound from the computer when you plug it in when in download mode?
What does your download screen look like?
Once these questions are answered, there may be a solution. Hopefully a CDMA device won't be different
Click to expand...
Click to collapse
Hi i just got my phone back from a cell phone repair shop, they had no luck either.
to answers your questions:
i hear no sound from the computer when i plug it in to turn on download mode.
my download screen says Firmware Update on top, "do not unplug the USB connecton...." 0%. in the bottom it says b17 and ROOTED in red.
daimonmustdie said:
Hi i just got my phone back from a cell phone repair shop, they had no luck either.
to answers your questions:
i hear no sound from the computer when i plug it in to turn on download mode.
my download screen says Firmware Update on top, "do not unplug the USB connecton...." 0%. in the bottom it says b17 and ROOTED in red.
Click to expand...
Click to collapse
there are two possibilities.. First, your phone is already hard bricked.. second is, your battery is absolutely dead with no power left...
Well, Have you tried to check the battery itself?
Rei Zazie said:
there are two possibilities.. First, your phone is already hard bricked.. second is, your battery is absolutely dead with no power left...
Well, Have you tried to check the battery itself?
Click to expand...
Click to collapse
hmmmm hardbricked? i can get into download mode and stock recovery. I messed around with adb sideload last night trying to flash a custom recovery but it kept saying installation aborted on the phone. i even tried adb push but it keeps saying error:closed in the cmd prompt.
how can i check the battery? its non removeable.
thanks for helping, any ideas is appreciated!
daimonmustdie said:
hmmmm hardbricked? i can get into download mode and stock recovery. I messed around with adb sideload last night trying to flash a custom recovery but it kept saying installation aborted on the phone. i even tried adb push but it keeps saying error:closed in the cmd prompt.
how can i check the battery? its non removeable.
thanks for helping, any ideas is appreciated!
Click to expand...
Click to collapse
ok, so have you tried it using different PC or laptop?
(last option if nothing else to try) if you want to check the battery :
DIY remove the case ( there are several tutorials in youtube, but of course, do it with your own risk)
daimonmustdie said:
Hi i just got my phone back from a cell phone repair shop, they had no luck either.
to answers your questions:
i hear no sound from the computer when i plug it in to turn on download mode.
my download screen says Firmware Update on top, "do not unplug the USB connecton...." 0%. in the bottom it says b17 and ROOTED in red.
Click to expand...
Click to collapse
It's not hard bricked/
Getting into download mode proves this.
You must get your computer to recognize your device in order to communicate with it. So I would not consider anything else until that is accomplished. PERIOD!
1. Are you using a USB 2.0 port? usb 3.0 will not work a lot of the time. (Important)
2. Have you tried another usb cable?
3. I think we discussed the drivers, I have them if needed
What operating system are you using?
If nothing here helps we can we can use "TeamViewer 9" which will give me control of your computer to help resolve this issue...
Gabriel51 said:
It's not hard bricked/
Getting into download mode proves this.
You must get your computer to recognize your device in order to communicate with it. So I would not consider anything else until that is accomplished. PERIOD!
1. Are you using a USB 2.0 port? usb 3.0 will not work a lot of the time. (Important)
2. Have you tried another usb cable?
3. I think we discussed the drivers, I have them if needed
What operating system are you using?
If nothing here helps we can we can use "TeamViewer 9" which will give me control of your computer to help resolve this issue...
Click to expand...
Click to collapse
when i turn on my phone, and the LG logo is on the screen, my computer recognizes the phone, it will say LGE androidnet...but when i go to download mode the computer will not recognize. its weird
1. 2.0 ports
2. ive been trying the original LG cable and a motorola cable. no success
3. as for drivers. installed as of now are the LG verizon united driver 2.14.1 and LG united mobile driver 3.12.3.0
4. win 7 64 bit
daimonmustdie said:
when i turn on my phone, and the LG logo is on the screen, my computer recognizes the phone, it will say LGE androidnet...but when i go to download mode the computer will not recognize. its weird
1. 2.0 ports
2. ive been trying the original LG cable and a motorola cable. no success
3. as for drivers. installed as of now are the LG verizon united driver 2.14.1 and LG united mobile driver 3.12.3.0
4. win 7 64 bit
Click to expand...
Click to collapse
That is weird
will it go into recovery?
Gabriel51 said:
That is weird
will it go into recovery?
Click to expand...
Click to collapse
stock recovery.
daimonmustdie said:
stock recovery.
Click to expand...
Click to collapse
Will it boot into recovery?
Gabriel51 said:
Will it boot into recovery?
Click to expand...
Click to collapse
yes it will
daimonmustdie said:
yes it will
Click to expand...
Click to collapse
can you do a factory reset from there? I sold my g2 so i can't check for myself
Gabriel51 said:
can you do a factory reset from there? I sold my g2 so i can't check for myself
Click to expand...
Click to collapse
yes i can
daimonmustdie said:
yes i can
Click to expand...
Click to collapse
what happens when you do a factory reset?
Gabriel51 said:
what happens when you do a factory reset?
Click to expand...
Click to collapse
nothing, it reboots and the LG logo appears and thats it..no O.S.

URGENT NEEDING HELP ! S4 GT-I9505 Bricked and not conneting

Hi there everyone !
I have a Galaxy S4 GT-i9505 and it stopped connecting MTP via USB nso I tried out a "Wipe Cache" in Recovery
and the phone restarted it shows a note "System UI Stopped" and the phone keep in a black screen !!!
Please, somebody help me this phone is not totaly mine, it's from the company I work in :/
I can't even try a Stock Rom because the phone isn't being reconised by Windows
(yes I have all drivers installed and updated)
Thanks in advance !
Someone help me Please! I'm desperated !
I'm new around here so I'm sorry if I posted something that someone already did .
Have you tried using different USB cables and USB ports?
Yes!
audit13 said:
Have you tried using different USB cables and USB ports?
Click to expand...
Click to collapse
Yes I did, but nothing happens for while
once I saw something like that but with my old one a Lenovo K900, but the lenovo was still recognised by Windows so I had how to flash the room back :|
So there is no device that appears in device manager? Have you installed Kies or SmartSwitch?
Yes!
audit13 said:
So there is no device that appears in device manager? Have you installed Kies or SmartSwitch?
Click to expand...
Click to collapse
Yes I did, but only Kies, the second one I didn't know, gonna try it out now !
Done!
felipemichelr said:
Yes I did, but only Kies, the second one I didn't know, gonna try it out now !
Click to expand...
Click to collapse
Done that too and still with the same problema ... no Device on DeviceManager or even a sound noticing that I've connect the phone on both devices (Computer and Smartphone)
sad...
Was the phone detected before?
In what state (On, Off, Recovery, Download Mode) was the phone when you tried to connect it?
yes It used to be detected before :|
GDReaper said:
In what state (On, Off, Recovery, Download Mode) was the phone when you tried to connect it?
Click to expand...
Click to collapse
All of that, when I connect with the phone on/off it just charges ... When it's on Download mode or recovery nothing happens

Galaxy s4 i9500 doesnt connect to pc. Stuck in bootloop. No recovery or safe mode.

Okay so here goes. I've looked at the forums searching far and wide for anything that may help.
The problem is I have an S4 that had some battery problems. (swollen) so i replaced it out for a new one. The shop that I bought it from claimed that it was an original replacement battery (I live in Pakistan so finding an original battery was hard for me). So the phone worked fine for about half a month and now it's acting weird.
1. It seems to be stuck on a boot loop. but sometimes will start and run for a few minutes (random amount of time) and then go back into the reboot phase.
2. the phone does not go into recovery mode. The recovery screen pops up for a second followed by a no command screen and then phone goes back to boot loop.
3. the phone doesnt go into safe mode either. So i cant check if its a app related problem.
I tried to then flash a new recovery or the stock rom. The phone doesn't connect to odin/ nor Dr.fone for android.
-> Windows doesn't install the MTP drivers even though i have the latest version of KIES installed.
-> I have checked with a replacement battery the problem still persists.
Please HELP!!
Boot it into download mode, then try connecting it to a PC.
@GDReaper
The phone goes into download mode but the computer doesn't recognize it. It doesn't connect to odin and it says mtp drivers aren't installed..
T3R3NC3 said:
@GDReaper
The phone goes into download mode but the computer doesn't recognize it. It doesn't connect to odin and it says mtp drivers aren't installed..
Click to expand...
Click to collapse
Did you install the Samsung drivers? Windows won't do it by itself.
GDReaper said:
Did you install the Samsung drivers? Windows won't do it by itself.
Click to expand...
Click to collapse
yes I have samsung Kies installed, I also tried to install the drivers separately.
T3R3NC3 said:
yes I have samsung Kies installed, I also tried to install the drivers separately.
Click to expand...
Click to collapse
Then try a different USB cable.
Try a different USB port, different computer, and different OS.

[Help] No Recovery, Boot loop, and not recognized by Odin

Seems I've hit the jackpot, my phone's a potato. I had just installed king of nougat v9 and it worked fine until I rebooted into recovery by holding the power button and selecting recovery. At first it was in a boot loop and wouldn't open recovery or get recognized by odin, I read somewhere here to disconnect the battery so I opened the back cover and disconnected it which apparently ****ed the phone a step further now it's dead unless it's connected to a power source and after disconnecting it stays on samsung logo/download mode for a bit then dies.
On my old rom it was working fine except for the fact that I couldn't connect the phone to pc as storage, and it couldn't recognize usb devices I plugged in using the adapter. I took the phone to a repair shop and they said they replaced the micro usb assembly and it still didn't show up on odin, then a few days later they said it's a problem with the power IC and they replaced that then the guy said it worked once on odin then stopped again.
Idk what to do lol, phone's bricked or should I try a different repair shop incase these were idiots.
note: it says device descriptor request failed when connected to pc
Have you tried to reboot to the bootloader by holding down the power button, home button and volume down when your phone is at the android logo?
TheSproker said:
Have you tried to reboot to the bootloader by holding down the power button, home button and volume down when your phone is at the android logo?
Click to expand...
Click to collapse
yeah it gets into download mode but it doesn't show up on odin
HNDRXX said:
yeah it gets into download mode but it doesn't show up on odin
Click to expand...
Click to collapse
Then it means you must install Samsung drivers, so that the computer would recognize your phone. Try downloading smart switch or kies and that should also install the drivers.
or try different ver. of odin
TheSproker said:
Then it means you must install Samsung drivers, so that the computer would recognize your phone. Try downloading smart switch or kies and that should also install the drivers.
Click to expand...
Click to collapse
yaro666 said:
or try different ver. of odin
Click to expand...
Click to collapse
tried both of the above
Try clean install Samsung Drivers and other version of Odin. It should be (have to be) show in Odin after all of these.
hacklesss said:
Try clean install Samsung Drivers and other version of Odin. It should be (have to be) show in Odin after all of these.
Click to expand...
Click to collapse
no luck there's definitely a hardware issue.
HNDRXX said:
no luck there's definitely a hardware issue.
Click to expand...
Click to collapse
Is pc respond when you plug usb cable ? (In download mode)
hacklesss said:
Is pc respond when you plug usb cable ? (In download mode)
Click to expand...
Click to collapse
it says device descriptor request failed when connected to pc
"device descriptor request failed when connected to pc" sounds like a windows problem not android. You can check in the "computer management" device manager to see if the phone is recognized. I am going to assume not.
Try this link for possible solutions. https://www.drivereasy.com/knowledg...ice-descriptor-request-failed-for-windows-10/
surfer3000 said:
"device descriptor request failed when connected to pc" sounds like a windows problem not android. You can check in the "computer management" device manager to see if the phone is recognized. I am going to assume not.
Try this link for possible solutions. https://www.drivereasy.com/knowledg...ice-descriptor-request-failed-for-windows-10/
Click to expand...
Click to collapse
I agree with that %100 percent ?
HNDRXX said:
no luck there's definitely a hardware issue.
Click to expand...
Click to collapse
Hey, do you figured it out what problem it is? I've the same problem and tried all of the PC/Windows tips and tricks.

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