Hi please i have a a5 2016 and i noticed few days ago a pixel turned to green . It is a dead pixel ? How i can fix it please reply im worried . It is rare in AMOLED screens ? Thanks
Hi! ..got the same problem, however I can see not only our pixels are dead, also thread stuck in spot..
Phone is new, after two months, in the center of the screen appeared one bright point. I don't know is it dead, hot, or stuck pixel.. It's green and max-bright. Especially annoying at night, while watching/reading with dimmed screen../
Any of repair apps (flashing/snowing) wont work, Odin also - maybe there is some framework, that could at least turn it off (or sth..)???
Did anyone else had that stubborn pixel on this ultra FHD 5,2" 1080/480dpi AMOLED screen?? Anyone can help??
- Did You managed with your green dot??
- Does one bad pixel qualify device to service repair?
Unfortunately you have to replace display. Both of you guys...
Guys, you have warranty if you haven't done any modifications to your phones. In this case, take your phones to your carriers or Samsung Stores and they'll repair/replace them without any question.
Related
My screen is littered with white stuck pixels. Best visible with an all black image and 100% brightness. I don't know if they were there from the start. I guess I was too excited with the HD2 to even notice them at first.
Now I have at least 7 of these stuck pixels and 2 of them are only 2mm apart.
I can't find the policy regarding dead/stuck pixels anywhere. Not on the HTC site (I live in the Netherlands, Europe) nor here on the Leo forums or even trying google.
Does anyone know the dead/stuck pixel policy HTC has in Europe?
I bought the device on december 12th.
It would also be nice to use this thread to find out if more people are having this problem with the HD2.
Thanks!
EDIT: Added a poll. It might be nice to know how many of you are suffering from dead pixels to get an idea of the quality of the HD2 LCD screens used.
ralphfx said:
My screen is littered with white stuck pixels. Best visible with an all black image and 100% brightness. I don't know if they were there from the start. I guess I was too excited with the HD2 to even notice them at first.
Now I have at least 7 of these stuck pixels and 2 of them are only 2mm apart.
I can't find the policy regarding dead/stuck pixels anywhere. Not on the HTC site (I live in the Netherlands, Europe) nor here on the Leo forums or even trying google.
Does anyone know the dead/stuck pixel policy HTC has in Europe?
I bought the device on december 12th.
It would also be nice to use this thread to find out if more people are having this problem with the HD2.
Thanks!
Click to expand...
Click to collapse
From what I've read in another thread, someone spoke to HTC when they had 1 dead pixel and HTC said they'd need 10 before it was a warranty issue. Personally, I think it should be an issue if there's any dead pixels, especially when the thing is only a month old!
Get in touch with them and see what they say themselves.
I'm waiting for an answer from HTC. They are not that fast..
I also read that thread, but to be honest I've never heard of so many pixels needed to be dead to be covered by warranty.
The title of that thread states only 1 dead pixel (which is normally not covered by warranty), so I thought it would be a good idea to open a new one and check out the experience of other xda users.
Found this for the Asia Warranty, and it states on page 4 of this document, http://docs.google.com/viewer?a=v&q...&gl=uk&sig=AHIEtbQJk8yP96b-ddibr9YKV3EYPCjKXg
14. Due to the complexity of liquid crystal displays on handheld devices, dead or bright pixels
may sometimes occur. If the following occurs within 14 days from the date of purchase, then
you can ask to replace the LCD at our authorized service centre.
(a) 3 or more dead/bright pixels (*) anywhere on the liquid crystal display.
(b) If there are only 2 dead/bright pixels, then they must be within 5mm of each other.
(c) However if the conditions listed below occur, then this warranty is null and void.
(*) ”Dead pixel” – a pixel on the liquid crystal display (LCD) that shows no light at even
when it is supposed to.
(*) “Bright pixel” – a pixel on the LCD that shows only 1 color (usually white) and no other
colors at all.
What (C) refers to I don't know.... the 2 conditions below are knackered pixels! Give them a ring - on laptops it was 6 or 7 accross the screen, or 3 or 4 towards the centre. I wouldn't tolerate that many on something like a phone, as you're looking at the entire screen all the time.
Good luck
Again a different answer. I hope HTC replies soon.. Someone on tweakers.net told me they look at a % of dead pixels. I think I will give HTC a ring tomorrow instead of waiting for an e-mail.
Wow. I had four of these, the last one I sold still sealed in its box but the other three were perfect with regard to not having dead pixels. How unlucky! If I were you I'd return it for one of the numerous other faults, never mind their dead pixel policy. Say the SMS fault is the issue, or the crackling call quality (if you have it) etc.
Those faults are something to try indeed if they reject the pixel claim.. However the sms issue can probably be fixed with a hotfix.. Can't say anything yet about crackling call audio, didn't use it to call yet. Still playing with it and awaiting my soft resin case + screenprotector
I just noticed another white pixel.. So that is a total of 8 already.. Seems like they are all suddenly appearing (not that I'm paranoid, but I didn't notice any white stuck pixels before and I would swear there were "only" 3 yesterday morning when I first noticed..)
Ok, I gave HTC Netherlands a ring and here is what they said:
There need to be at least 4 dead/hot/stuck pixels present, OR
There need to be 2 dead/hot/stuck pixels at a maximum distance of 5mm from each other
So I brought my HD2 to back to the store I bought it from and they have sent it in for repair/exchange. I don't know if they will replace the screen or the complete handset, but I pushed them quite a bit to replace the entire handset (it's only a month old and I don't like the idea of it being taken apart already :S) I'll keep you all informed.
Good to know.... hope yours comes back fine!
Are you sure you are not seeing the touch screen matrix?
firaX said:
Are you sure you are not seeing the touch screen matrix?
Click to expand...
Click to collapse
I think from his description we're all sure that he's not seeing the "touch screen matrix"
Towserspvm2000 said:
Good to know.... hope yours comes back fine!
Click to expand...
Click to collapse
Thank you! I hope so too! Good thing is that they (the store) also filled "in perfect condition" in on the RMA form. Sent back a Nokia once and it came back all scratched up and I couldn't fall back on anything to prove it wasn't scratched when I sent it in.
firaX said:
Are you sure you are not seeing the touch screen matrix?
Click to expand...
Click to collapse
No it is not the matrix!
johncmolyneux said:
I think from his description we're all sure that he's not seeing the "touch screen matrix"
Click to expand...
Click to collapse
Indeed
I have a UK Tmobile HD2 Ive only had it 2 weeks and had noticed a white pixel appear a couple of days ago and now I have spotted 2 more (bottom left, middle and top right of the screen) and I can also just about see 3 not very visible RED stuck pixels.
I will be taking the handset back in to the store tomorrow to see what they plan to do about it, they will probably send it off for repair but i will ask for an exchange although the store does not have any instock.
my HD2 suffers from a dead pixel too.
Luckily it's only 1 (and i hope it won't get any more).
I have my HD2 a week, and yesterday i first noticed the dead pixel with brightness on 100% and a white background.
Hope they do something about your situation, because that many dead/hot/stuck pixels isn't fun anymore, and the worst part is you can't hold your eyes of it once you noticed them.
Is there a software to fix stuck pixels??? I have spotted a red point which can be seen only in some applications with black background. But it isn't seen in a totally black picture.
ralphfx said:
My screen is littered with white stuck pixels. Best visible with an all black image and 100% brightness. I don't know if they were there from the start. I guess I was too excited with the HD2 to even notice them at first.
Now I have at least 7 of these stuck pixels and 2 of them are only 2mm apart.
I can't find the policy regarding dead/stuck pixels anywhere. Not on the HTC site (I live in the Netherlands, Europe) nor here on the Leo forums or even trying google.
Does anyone know the dead/stuck pixel policy HTC has in Europe?
I bought the device on december 12th.
It would also be nice to use this thread to find out if more people are having this problem with the HD2.
Thanks!
EDIT: Added a poll. It might be nice to know how many of you are suffering from dead pixels to get an idea of the quality of the HD2 LCD screens used.
Click to expand...
Click to collapse
Any update on this?
i live in NL and curious to hear if its fixed for free.
Black dead pixels?
Are dead pixels black or white? I have few in a small area after I bought it used a year ago. They haven't spread but does anyone else have this problem?
i am on it too .... a blue pixel only on black font.....
Hello, i'm sorry for create duplicate thread from http://forum.xda-developers.com/showthread.php?t=1093995 because i did't get any answer, so i decided to open new thread at this subforum, because many ppl look at it
few weeks ago [3 may 2011] i bought a new desire HD
and today, i realized there's a stuck pixel at the top right panel near the clock, the panel gray and the stuck pixel just colour almost same, take time and focus to realize it.
i create a new thread because all other threads of the stuck pixel didn't give me any solution
and this stuck pixel not just stuck in 1 colour
but,
when the screen is white, the pixel is red
when screen blue, its blue [dissapear]
when screen light purple, its light purple
when screen black, its black
when screen green, its blue
idk if the pixel really gone when its blue or purple, but my eyes are normal i guess..
JscreenFix tested, 1 hour, no work
tapping, scrubing, massage method, no work
is there any other method that you recommend?
i didn't root the phone yet because it still in Warranty, and i guess if i bring it to HTC Care, i won't get a new unit, but a new lcd, and the mechanic sure open the phone and broke the void sticker..
any suggestion?
If you have tried all the above I would phone HTC and try and get it replaced...
Good luck as some people have problems replacing phones with dead/stuck pixels as they are allowed a certain percentage of dead/stuck before its deemed a fault
Devilsduck said:
If you have tried all the above I would phone HTC and try and get it replaced...
Good luck as some people have problems replacing phones with dead/stuck pixels as they are allowed a certain percentage of dead/stuck before its deemed a fault
Click to expand...
Click to collapse
The HTC didn't want to replace it, but i contact the shop where i buy and ask them for replacement, but still is there any other method that someone had test it and work?
I'm not suggesting this, do it at your own risk, don't blame me if you brake anything!!!
There is a way of "unstucking" the pixel by pressing hard on your screen(so I've heard, never had a dead pixel in my life=>never tried it). It looks like that your pixel isn't actually "dead"(it would only shine in one color(white) or wouldn't shine(black) if it was), but rather "stuck"(again, so I've heard, and didn't do any research about it, how and why is this happening, so there's a big chance I'm wrong).
If they won't replace your phone, and you don't really want to try exotic stuff that might break your phone(like pressing hard on the screen/dissassembling the phone and poking the screen from behind with the screwdriver/yelling loud at it), there isn't really anything that you can do about it, except get used to it...
I've had a stuck pixel on my Desire HD since 4 days after i purchased it, which was at the beginning of December. At the time, i tried everything i could to fix it but nothing worked. So now i just learned to live with it.
Btw, i really recommend to not try push/massage on the screen because the glass on the DHD does not flex. If you apply enough pressure you could shatter the glass (considering it's not gorilla glass).
So if JScreenFix doesnt do anything then im afraid nothing can really be done, unless you decide to disassemble the phone yourself (i dont recommend), or brake your phone purposely so HTC will replace it
Devilsduck said:
If you have tried all the above I would phone HTC and try and get it replaced...
Good luck as some people have problems replacing phones with dead/stuck pixels as they are allowed a certain percentage of dead/stuck before its deemed a fault
Click to expand...
Click to collapse
It takes 3 dead pixels to replace it with a new one, here were I live. I have one on my DHD, but it's in the down right corner, can't even see it, noticed it by accident when i was watching a video that was cropped so it had alot of black around it.
Otherwise, don't see it-don't care
I've even had a dead pixel on my Philips monitor, for 1 year, and then it just dissapeared. And it was a red ugly one, right in the middle of the screen, very annoying.
I've had a stuck pixel for some time now. It's bright red and in the middle of the screen, i just lived it. I barely notice it. Only when i look for it do i find it. I'm tempted to say 2.3 fixed the problem for me but it could just be that i changed my wallpaper from the live sense one to a black one.
I just got my warranty replacement yesterday. Noticed last night in a dark room that there is a small stuck blue pixel in the virtual soft button area, really an eye-sore. My first device had a hole in the backlight that looks like a big spec of dirt, so not as bad as that, but still irritating. I always seem to have the worst luck with ordering electronics (went through 5 sensations going around the warranty system )
Does anybody know of a way that it might be possible to fix this pixel? It's only visible when there is any blue or white on the screen above it. So if I download that pixel fix app and set the background color to blue, that stuck pixel screams, but if I set it to black or gray, it's not visible at all. It's only on if something above it is on. Almost like it's a short in the signal or something. Anybody know of a way to fix it? I've tried the pixel-fix it apps to no avail, albeit I haven't tried for more than 5 minutes.
Hi
MusicMan374 said:
I just got my warranty replacement yesterday. Noticed last night in a dark room that there is a small stuck blue pixel in the virtual soft button area, really an eye-sore. My first device had a hole in the backlight that looks like a big spec of dirt, so not as bad as that, but still irritating. I always seem to have the worst luck with ordering electronics (went through 5 sensations going around the warranty system )
Does anybody know of a way that it might be possible to fix this pixel? It's only visible when there is any blue or white on the screen above it. So if I download that pixel fix app and set the background color to blue, that stuck pixel screams, but if I set it to black or gray, it's not visible at all. It's only on if something above it is on. Almost like it's a short in the signal or something. Anybody know of a way to fix it? I've tried the pixel-fix it apps to no avail, albeit I haven't tried for more than 5 minutes.
Click to expand...
Click to collapse
Pixel fixer apps don't really work, some may report success only because it is an intermittent pixel fault that will just come back or would have fixed itself anyway. If it was as easy as flicking through a serious of colours the manufacturers of LCD panels would do this already as it costs them loads of money in throwing away panels with faulty pixels.
Some pixels will fix with gentle pressure, but often will just come back.
I'm sorry to say the only option is an exchange.
Regards
Phil
I'm getting a red pixel that shows up randomly. Either by the notification bar or navigation bar. It goes away if I touch the screen. Is this something that could get worse?
Hi
ceejay83 said:
I'm getting a red pixel that shows up randomly. Either by the notification bar or navigation bar. It goes away if I touch the screen. Is this something that could get worse?
Click to expand...
Click to collapse
You have a faulty pixel that corrects itself sometimes when given a little bit of flexing as would happen when you touch the screen. It is unlikely to spread to other pixels, but one day the pixel may become stuck red permanently or may just fix itself for good.
It isn't uncommon to have pixels like that, although with improvements in manufacturing it's getting rarer. If you think it will annoy you, you have little option but get it exchanged.
Regards
Phil
MusicMan374 said:
I just got my warranty replacement yesterday. Noticed last night in a dark room that there is a small stuck blue pixel in the virtual soft button area, really an eye-sore. My first device had a hole in the backlight that looks like a big spec of dirt, so not as bad as that, but still irritating. I always seem to have the worst luck with ordering electronics (went through 5 sensations going around the warranty system )
Does anybody know of a way that it might be possible to fix this pixel? It's only visible when there is any blue or white on the screen above it. So if I download that pixel fix app and set the background color to blue, that stuck pixel screams, but if I set it to black or gray, it's not visible at all. It's only on if something above it is on. Almost like it's a short in the signal or something. Anybody know of a way to fix it? I've tried the pixel-fix it apps to no avail, albeit I haven't tried for more than 5 minutes.
Click to expand...
Click to collapse
I would appreciate if this discussion continued on the general forum I made to discuss these issues...
Thanks
http://forum.xda-developers.com/showthread.php?t=2024710
Euler MD said:
I would appreciate if this discussion continued on the general forum I made to discuss these issues...
Thanks
http://forum.xda-developers.com/showthread.php?t=2024710
Click to expand...
Click to collapse
Didn't realise you were a mod
Its a strangely behaving pixel too. It only shows if there are a lot of blue sub pixels activated on the screen. Example, if the entire screen is blue, the stuck pixel will scream, but if its red, green, or black on then rest of the screen (dark video or picture or something) the pixel is black. Unlike any stuck pixel I've had before. Only stuck blue if the rest of the screen has blue... And if the pixel is supposed to be showing black. If it's showing white or gray, it'll function properly, but if it's supposed to be black, it'll be blue.
Sent from my Nexus 4 using xda app-developers app
It has been 8 months since I got the tablet and my Knox is tripped. I do believe that its a dead pixel and wondering if I can still get it replaced or not. It didn't have this dead pixel until now and it is really irritating me.. This is my first time having a Samsung device so I don't know what exactly Knox is or if my warranty is still valid, assuming its a standard 1 year warranty. Please somebody help me. I really need to know if I can get it replaced or not.
I should also mention that it is only noticeable when I am on a white or bright colored screen. It is t seen on black or any other darkish colors.
Nobody can tell me what to do about it?
Can someone please help me?
As the title says, i would like to know what is the policy of nokia about dead/stuck pixels on screen.
I got mine via a carrier some days ago, and yesterday i noticed 3 stuck pixels that wont go away, one of them is noticeable and the others 2 are noticeable seeing them very close to the screen.
..
blaazeer said:
As the title says, i would like to know what is the policy of nokia about dead/stuck pixels on screen.
I got mine via a carrier some days ago, and yesterday i noticed 3 stuck pixels that wont go away, one of them is noticeable and the others 2 are noticeable seeing them very close to the screen.
Click to expand...
Click to collapse
Did you get answer. I also have one dead/stuck pixel on my screen, so i also like to know does warranty covers this.
By the way, does anyone know any brand with an acceptable quality control? I have tried almost everyone and each time I buy a new phone I am made to do a lot of RMAs until I find the right one. Dead pixel is the problem I find most commonly. Even a brand new S9+ I have just bough has got several dead pixels together.