So i was using my phone today, i havent made any changes to anything in a couple weeks. Its not rooted or anything, purely stock. turned on the screen to check my email and i got the system ui crash popup. Every time I hit ok, the window goes away but immediately comes right back. So I tried holding the power button to bring up the power menu to reboot but just as i see the little white orbs appear they are gone and the system UI crash window comes up again, so i pulled the battery.
Now when i turn it on, i get a black screen. The 2nd screen shows up slowly but it shows up, the rest of the screen is black. In a darker room i can see the screen light up when i hit the power button and go away after.
Any ideas on how to fix this?
Have you tried a factory reset??
Before considering to do factory reset, can you go to fastboot mode? If you can, then access fastboot mode, and use adb to clear the cache of the phone. It is possible that some of your apps might affect your phone in such a way that is cause that black out. Cleaning the cache should help.
If you dont know the command for your phone, input:
fastboot erase cache
Thanks for the responses! After some google searching i was able to figure out how to get into recovery and fastboot and everything. I tried to erase the cache but still had the same issue.
Following that I did a factory reset and now everything appears to be working correctly, but there is noticeably more lag with everything.
I did some benchmarks which appear to match the scores i've found everywhere for this phone so i dont think anything wonky with the hardware is happening, but the OS is definitely lagging quite a bit. Im going to send my phone off tomorrow for repair that I requested through LG. The camera cover has also fallen off of my phone.
same with my v20.. i think is something related to the cpu/motherboard itself...
Related
Hello everyone. After some researching, this seemed like the best site to answer my question, as I have not found an answer yet.
Yesterday morning, I was running my ATT 8525 (which I believe you refer to as "hermes") just fine. I was using the internet sharing feature, and went to reset the phone. I "believe" I pressed the power button while pressing the "ptt- push to talk" - button. The phone turned off, and when I turned the phone back on, rather than loading like it normally did, I got a new screen.
The screen has 4 color bars. A red bar at the top, then a green bar, then a blue bar, and last, a white bar of color on the bottom. Each bar takes up 1/4 of the screen and runs horizontally. At the top, the phone says, in white text:
HERM100
1PL-1.04
HERM100
SPL-2.03
At the bottom of the screen, in the white bar of color, in black text, it says
SERIAL
Now, when I press the power button to turn the phone off, nothing happens. I have to remove the battery to shut off the power. If I plug in a USB cable, the SERIAL text changes to USB. If I press the top two buttons, the one above window and the one above ok, while pressing the stick in to reset the phone, that screen works ok. I believe it is called a "hard reset" It asks if I want to erase all data and restore factory settings, and if so, press r. I press R on the keyboard, and the screen then says reset complete, press space. I press space and then I am back to the screen with 4 color bars. Nothing else I have tried works either. I have been stuck on this screen with 4 color bars since yesterday.
I took my cell phone in to ATT to be looked at and the sales people at the store say that I am 7 days past my warranty, and that they can't/won't repair the phone, but they would be happy to sell me a brand new one... for several hundred dollars.
So, the folks on the internet are my last hope =( If anyone reading this knows anything, even if it is a link to another site or something, that may help me resolve this problem, I would greatly appreciate it. If not, I at least thank you for your time reading my post.
- Wormling
Oh, as an additional thought, if it helps, I have not used any of these :baked: roms or any such thing. I bought my phone and used it as is. The one and only change I ever did to my phone was I followed ATT's steps on upgrading from Windows Mobile 5 to Windows Mobile 6, if I remember their names correctly. Hope this helps.
Bootloader. This is the name of the screen according to my research.
"Is your device able to boot Windows Mobile OS?
This one is easy: If can you see your today screen and use your phone as a PDA means you can boot OS. If you only see the splash screen, bootloader screen (tri-color) or windows mobile splash screen you can't boot OS."
Got this from the thread at
http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
So, I guess I am stuck at the bootloader screen.
Try a Hard reset - hold both soft keys and reset with stylus. Hold in until it asks to reset to factory (whatever). Press "r" on the slideout keyboard and then space. You should go back throught the setup PPC steps.
YOU WILL LOOSE ALL INFORMATION ON YOUR HERMES...This is unescapable as you would any other way you tried to recover your Hermes too.
I suggest if you get it working to install Hard SPL V7 (makes recovery easier) and also pim backup so you can restore all your contacts/messages if something goes wrong again.
Cheers... & good luck.
I have tried hard resetting many times, and it does not work. It says that it succeeds and that factory settings have been restored, and then I am back to the bootloader screen. I have been to the wiki on bricked hermes phones and recovering from a brick. From that, I ascertain I have a type 2 bricked phone (goes directly to bootloader screen). I tried the MTTY tool, and it says that the NAND write was successful on both commands, but, I am still stuck at bootloader screen. I have since tried installing a few different roms, even in SSLL and HARDSPL modes, and nothing has worked.
What I have not tried is the JPIN fix, as I am not an engineer and don't have the tools or knowledge on how to do that. I also don't know how to do the microsoft operating system download fix (using an emulator?)
** UPDATE **
I think it might have been the mtty commands, but I took the battery out overnight, and when I put the battery back in to try the KITL attempt, the phone booted up and started to do the config. I was happy and thought that the phone was fixed, but when it was done with the configurating the phone, it reset back into boot loader screen -_-
You may need to check for bad blocks. This sometimes causes the problems you descibe as well as spontaneous Hard Resets and occasional soft resets.
Do a search for "how to fix bad blocks hermes" and you should get the info you need...
Hope this helps...
Help! My atrix now is stuck at the "Rethink Possible" Screen and I only installed SPB 3D Shell.
Suggestions?
reflash the SBF file using RSD lite.
Thanks, but I was looking for something a little less severe.
That's like saying, oh, I've got a bug in my windows -Friend "Better wipe and reinstall windows" that's the only solution! and so forth.
THAT would wipe the phone.
I've made some progress, it seems that the Beautiful Widgets and the SPB are conflicting, and I can get into the desktop but it's black. If I press the search icon, then I get the google page.
It's only stuck at a black home screen. I have this thing set up to the nth degree and I can't bear the thought of doing it all over again, and horking up my wifi and so forth with the flash rom.
Got any suggestions on how to get to a moto blur screen with taps etc?
It's not like I rooted the damn thing or screwed it up that way. Just an install of a 15.00 program messed it up big time.
i couldnt get SPB to work on mine...
Dang. Wish I got the refund in time. The 15 minutes isn't enough. It took me 30 minutes to realize that this launcher has little room for customizing, and there's little things like slow scrolling that make LP better.
Never live in the past but always learn from it.
OK, I could get to "search" mode google etc., so I searched the catalog of apps on the phone and then I found "task Manager" and got in that way. Uninstalled Beautiful widgets and stopped SPB but didn't uninstall it. Then the next time I booted I had complete hang and had to do a hard reset. Oh well, not like it's the most fun part of a phone - setting it up, so maybe I'll do a better job this time.
I never did have to reflash the rom, I knew it wasn't THAT bad.
What's irritating is nearly 90 users read my post and only 3 replied in any way. How irritating.
That's people for you I guess.
jesus the same thing is happening to me right now..
stuck on the rethink possible screen. WTF
Fountainhead931 said:
OK, I could get to "search" mode google etc., so I searched the catalog of apps on the phone and then I found "task Manager" and got in that way. Uninstalled Beautiful widgets and stopped SPB but didn't uninstall it. Then the next time I booted I had complete hang and had to do a hard reset. Oh well, not like it's the most fun part of a phone - setting it up, so maybe I'll do a better job this time.
I never did have to reflash the rom, I knew it wasn't THAT bad.
What's irritating is nearly 90 users read my post and only 3 replied in any way. How irritating.
That's people for you I guess.
Click to expand...
Click to collapse
how did you get to a black desktop?
ok my phone finally got past the Rethink possible screen, but now i'm staring at a blank desktop and can only access the contact/dialer screen... search button will only allow me to search contacts
pressing a bunch of buttons also allowed me to get into the browser.. i'm fine with doing a reset if i can figure out how to get to the settings screen somehow.
you can do a factory reset without doing a reflash by going into android recovery and wiping user data/cache
hold vol down and power on
hit vol down till you get to android recovery
hit vol up
tap lower right of screen
use vol up/down to select wipe data/factory reset
tap ok on lower left
select wipe cache partition
tap ok
select reboot
tap ok
redo everything you jacked up...... only better this time
diedemus said:
you can do a factory reset without doing a reflash by going into android recovery and wiping user data/cache
hold vol down and power on
hit vol down till you get to android recovery
hit vol up
tap lower right of screen
use vol up/down to select wipe data/factory reset
tap ok on lower left
select wipe cache partition
tap ok
select reboot
tap ok
redo everything you jacked up...... only better this time
Click to expand...
Click to collapse
ok, i got the the "android recovery" part, hit vol up, then it says "Entering Android Recovery mode OSD 1" or something like that.. now i see a little green android with the exclamation.. volume up/down does nothing/ there is no option for a reset or anything else... stuck here and afraid to touch any different buttons but the volume buttons aren't giving me any new options..
is it safe to do a battery pull at this point and try again or will it brick my phone?
by the way, my phone is totally stock..
...pulled battery, attempted again, same issue.
OK, here's how i fixed it without any resets..
from the dialer, i held down the search button, used Vlingo to search "Settings", uninstalled SPB, voila, phone back to normal.
thank f'king god.
It is not compatible with Atrix I guess, I have tried to install from PC... It says ur device is not compatible
I tried it out on my Atrix, ran fine with no trouble even after a few reboots. So I don't know if it is SPB itself or if it is conflicting with something you guys have installed.
Same here. Works great for me not one problem so far.
at the screen with the little android guy you tap the bottom right of the touchscreen
It seems to have a mind of it's own. It will just randomly go to a black screen and the only way to get it back is to pull the battery, but sometimes I need to plug it in wait for it to vibrate, then go into recovery wipe cache to get it to reboot.
I have re-flashed to stock ROM with ODIN and not installed any apps and it still happens, but is Random. Also rebooting the phone it sometimes will go to the black screen. I have pulled the MicroSD card out too, just incase.
I'm thinking defective phone ... Of course I am frustrated right now and might be over looking something. Anyone have any thoughts? If not I guess I will have to call AT&T to get another phone
Thanks,
Rob
UPDATE**
Through a little bit of testing it seems like this happens every time I install and configure Swiftkey. If I try to reboot the phone goes to the black screen and freezes. I can get the phone up by wiping the cache, remove swiftkey and I can restart over and over without any problems. Going to leave it alone without Swiftkey installed and see if that makes a difference.
Weird ....
When you mention the black screen, does it just say Samsung with an unlocked 'lock' below it?
Trying to figure out what my phone is doing right now, nothing from recovery seems to be helping...
Hello, yesterday I started having a problem with my i9505 that I never seen before....
I noticed that when I unlocked the screen, the screen kept black and just the led on the buttons turned on, so I tought the phone had frooze, and I took the battery out then put it back and turned the device on again...
The "samsung galaxy s4 i9505" scren appeared just fine, the cm splashscreen was fine too, but when it finished booting, the screen went black...
I noticed that the screen doesn't give any haptic feedback, the buttons that are lit give haptic feedback normally, and the home button also don't have any feedback, even by pressing it, or holding it...
If I take screenshot, the screen flashes white, but goes back to full black....
If I hold the power button, the options "Power off - Reboot - Airplane mode" appears, and the buttons work, but if I press outside the popup, the screen goes black...
So, there's no hardware problem related to the screen, since it works fine while booting, and on recovery mode
But there's something software related that makes the screen keep black after booting, and it's not brightness related, since the menu by holding power button shows correctly...
Has anyone seen anything like this?
My device is an i9505
The ROM I'm using is optimized cm12.1 from JDCTeam:
http://forum.xda-developers.com/gal...lop/exclusive-antaresone-alucard24-s-t3066696
Specht77 said:
Hello, yesterday I started having a problem with my i9505 that I never seen before....
I noticed that when I unlocked the screen, the screen kept black and just the led on the buttons turned on, so I tought the phone had frooze, and I took the battery out then put it back and turned the device on again...
The "samsung galaxy s4 i9505" scren appeared just fine, the cm splashscreen was fine too, but when it finished booting, the screen went black...
I noticed that the screen doesn't give any haptic feedback, the buttons that are lit give haptic feedback normally, and the home button also don't have any feedback, even by pressing it, or holding it...
If I take screenshot, the screen flashes white, but goes back to full black....
If I hold the power button, the options "Power off - Reboot - Airplane mode" appears, and the buttons work, but if I press outside the popup, the screen goes black...
So, there's no hardware problem related to the screen, since it works fine while booting, and on recovery mode
But there's something software related that makes the screen keep black after booting, and it's not brightness related, since the menu by holding power button shows correctly...
Has anyone seen anything like this?
My device is an i9505
The ROM I'm using is optimized cm12.1 from JDCTeam:
http://forum.xda-developers.com/gal...lop/exclusive-antaresone-alucard24-s-t3066696
Click to expand...
Click to collapse
You could have problems with your gapps, try minimal gapps for 5.1, made by jabj
Hope I helped :3
_Bon_Bon said:
You could have problems with your gapps, try minimal gapps for 5.1, made by jabj
Hope I helped :3
Click to expand...
Click to collapse
Do you mean flashing over the system I have now?
I tried flashing the ROM again wiping just cache and dalvik cache, but didn't help
Are you using xposed?
donkyshot said:
Are you using xposed?
Click to expand...
Click to collapse
No, never used xposed
I've seen this before, but it took me a while to remember where. Usually, a black screen as you're describing occurs when the device has no launcher app. Since there is no launcher app there's no way to do anything. Now, it's unlikely you removed all your launchers so I can only guess you have a software issue with the launcher app itself.
Try doing a dirty flash of the ROM, if you haven't already done so. Don't wipe data or internal storage, but do wipe the cache. See if that solves the problem.
Strephon Alkhalikoi said:
I've seen this before, but it took me a while to remember where. Usually, a black screen as you're describing occurs when the device has no launcher app. Since there is no launcher app there's no way to do anything. Now, it's unlikely you removed all your launchers so I can only guess you have a software issue with the launcher app itself.
Try doing a dirty flash of the ROM, if you haven't already done so. Don't wipe data or internal storage, but do wipe the cache. See if that solves the problem.
Click to expand...
Click to collapse
I alreadly dirty flashed the ROM wiping cache and dalvik cache
You're probably going to have to wipe everything then. Make a nandroid backup however, as you can restore your data partition after flashing.
Could be a Rom bug too...
Specht77 said:
Hello, yesterday I started having a problem with my i9505 that I never seen before....
I noticed that when I unlocked the screen, the screen kept black and just the led on the buttons turned on, so I tought the phone had frooze, and I took the battery out then put it back and turned the device on again...
The "samsung galaxy s4 i9505" scren appeared just fine, the cm splashscreen was fine too, but when it finished booting, the screen went black...
I noticed that the screen doesn't give any haptic feedback, the buttons that are lit give haptic feedback normally, and the home button also don't have any feedback, even by pressing it, or holding it...
If I take screenshot, the screen flashes white, but goes back to full black....
If I hold the power button, the options "Power off - Reboot - Airplane mode" appears, and the buttons work, but if I press outside the popup, the screen goes black...
So, there's no hardware problem related to the screen, since it works fine while booting, and on recovery mode
But there's something software related that makes the screen keep black after booting, and it's not brightness related, since the menu by holding power button shows correctly...
Has anyone seen anything like this?
My device is an i9505
The ROM I'm using is optimized cm12.1 from JDCTeam:
http://forum.xda-developers.com/gal...lop/exclusive-antaresone-alucard24-s-t3066696
Click to expand...
Click to collapse
I hope you tried reflashing your CM12. If that didn't work clear all data and flash a freshcopy of CM12. It could be a problem with your Rom too.... you could get an update soon..
I had the black screen problem and it turned out to be the silicon case I had just bought for it. Guessing it was pressing buttons together or something causing a corruption. After restoring it twice, twigged this and binned the case. Problem solved lol
I have been looking everywhere to see if there is a way to fix this, but looks like this problem is not really common, this is my wife's phone and suddenly a purple bar that looks like distorted appeared a few months ago, sometimes it disappeared turning off and on the screen and sometimes it's not purple but black with a white lines. I never rooted this phone and actually kinda needs a software cleaning/reset to factory + cache clearing, I'm not sure if could be a software bug or hardware failure, tried to push the screen and see if there is any change but nothing, I haven't opened yet but the battery do not likes that is inflating (thought that could be pushing the screen out) since there are not sings of this.
Here are some examples.
http://imgur.com/oFglBlS
http://imgur.com/QBTYasD
http://imgur.com/4qloKpI
Darkuso said:
I have been looking everywhere to see if there is a way to fix this, but looks like this problem is not really common, this is my wife's phone and suddenly a purple bar that looks like distorted appeared a few months ago, sometimes it disappeared turning off and on the screen and sometimes it's not purple but black with a white lines. I never rooted this phone and actually kinda needs a software cleaning/reset to factory + cache clearing, I'm not sure if could be a software bug or hardware failure, tried to push the screen and see if there is any change but nothing, I haven't opened yet but the battery do not likes that is inflating (thought that could be pushing the screen out) since there are not sings of this.
Here are some examples.
http://imgur.com/oFglBlS
http://imgur.com/QBTYasD
http://imgur.com/4qloKpI
Click to expand...
Click to collapse
Hello dude,
with the hope that this is not a hardware problem
i think you should try software tests.
Backup all your personal stuff and do a factory reset + wipe cache.
Boot to eRecovery to do that (power off then keep and hold vol+ and power buttons till it boots).
If this will not solve the navbar issue, you could try to update to the latest official firmware.
Good luke !
Cheers
Dadditz said:
Hello dude,
with the hope that this is not a hardware problem
i think you should try software tests.
Backup all your personal stuff and do a factory reset + wipe cache.
Boot to eRecovery to do that (power off then keep and hold vol+ and power buttons till it boots).
If this will not solve the navbar issue, you could try to update to the latest official firmware.
Good luke !
Cheers
Click to expand...
Click to collapse
Thanks, gonna try this first. I was thinking the same that should be a software problem because its weird how behaves, yesterday the buttons were doubles, like a double image of them, then turning off and on the screen went back to the purple bar sometimes black.