Note 4 fell in water, black screen, light on - Galaxy Note 4 Q&A, Help & Troubleshooting

Well Note 4 fell in the water and now the screen doesn't turn on, just the light goes on and it vibrates on start. What do you think is the problem?

hazl1 said:
Well Note 4 fell in the water and now the screen doesn't turn on, just the light goes on. What do you think is the problem?
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Mine felt in water and i couldn't find it after 7 days i found it..
i was shocked because it was not working ?? JK
Sent from my SM-N910G using Tapatalk

Put it on a bowl of rice for 2~3 days and after that try to power it up again... it will work . or keep it on a dry place for 2 days at least & try to power it up ... let me know

Take the battery out first before putting the phone in a box full of rice

Thanks, I already did all that couple of weeks ago.
I'm guessing the LCD is faulty, maybe motherboard?

Related

[Q] dropped vibrant into the toilet...

i was at a bar i didn't even want to be at in a small town in colorado.
at first i just stared at it for 10 seconds thinking "at this point i should just leave it there because the damage is done"
then all of a sudden it started goign crazy with lights and "samsung vibrant" flashing everywhere on the screen, so i decided to dive in and save it. then i violently washed it with hotwater under the sink and only after washing my hands did i finally open it and take out the battery (at this point, the screen shown brightly with "samsung vibrant).
3 hours later, hoping it had dried completely, i put the battery in and again it came to life with the samsung vibrant text. i quickly took the battery out.
i jsut tried it again and it wont turn on at all. is it over?
maeglutz said:
3 hours later, hoping it had dried completely, i put the battery in and again it came to life with the samsung vibrant text. i quickly took the battery out.
Click to expand...
Click to collapse
You shouldn't have done that, the phone was still wet. When you did that you fried your phone. If you would have put your phone in a bag of rice or let it dry out for a few days then it might have been ok. Hope you have insurance.
Yeah, I always heard that half the time, if you power it off and let it dry, and make sure it's dry before trying to power it on again, you can luck out.
omg omg omg!!
when you responded, my heart dropped and then i ran over to see if it would start again one more time (i plugged it into the charger) and i pressed the on button and it showed it was charging. i'm goign to leave it alone now in a bag of rice like you said. but i dont know if i can wait 3 days.... i never learn my lesson
Hahaha I dropped a phone in the toilet once. Good luck
i know i'm getting ahead of myself, but just SAY that if i finally do get it to power on, but nothing shows up except a "samsung vibrant" screen, is there a way to reinstall the OS?
My son left his ipod nano in his pants pocket. It got washed. I dried it and did the rice thing for 2-3 days (can't remember how many). Charged it up. Just like new.
The moral of the story? If you can't wait 3 days to see if it has been salvaged, you don't deserve a new phone...
Droidicus said:
My son left his ipod nano in his pants pocket. It got washed. I dried it and did the rice thing for 2-3 days (can't remember how many). Charged it up. Just like new.
The moral of the story? If you can't wait 3 days to see if it has been salvaged, you don't deserve a new phone...
Click to expand...
Click to collapse
ugh. fine. i'll wait. but i dont know what i'l do with myself in the meantime.
maeglutz said:
i know i'm getting ahead of myself, but just SAY that if i finally do get it to power on, but nothing shows up except a "samsung vibrant" screen, is there a way to reinstall the OS?
Click to expand...
Click to collapse
Uh, dude, it would not be a software problem... If it doesn't boot up its a hardware problem.
Just make sure its sitting nicely covered in the dry rice....wait...you did use dry rice right? Not cooked rice??? lol kidding...
Droidicus said:
Uh, dude, it would not be a software problem... If it doesn't boot up its a hardware problem.
Click to expand...
Click to collapse
if you read my question, i asked what i could do if it DID power up but only with a generic screen
I wouldn't even bother trying... It's fried man...
nearblack said:
I wouldn't even bother trying... It's fried man...
Click to expand...
Click to collapse
we'll see. the green charging light gives me hope. i will definitely not pay full price for a new one. this was $99 through costco-- which is what a phone should cost.
Don't over cook the rice. Stir-fry it with some egg, carrots, scallions, peas, and barbecued pork. Everything should be okay.
maeglutz said:
we'll see. the green charging light gives me hope. i will definitely not pay full price for a new one. this was $99 through costco-- which is what a phone should cost.
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Click to collapse
This is why the data is so expensive in America. The companies need to get back the money they lost on the phone.
The phone might be fried since you didn't wait to turn it off. I've read the bag of rice will work. Next time wait until you phone is dry and just reroute you calls with Google Voice. I'd still try the rice too.
Sent from my SGH-T959 using XDA App
Did you say after you took it out the the toilet you then washed it under hot water? Seriously? You thought "oh, its wet, I shall now soak it some more?"
Sent from my GT-I9000 using XDA App
Arghh..kill this nasty thread...lol
Sent from my Samsung Vibrant using XDA App
To clarify a little... when you drop the phone in water, the FIRST thing you do is take out the battery and sim card. Then you let it dry COMPLETLY, this takes days, not hours. Like said above, rice does good, you put it in a zip lock, take out the air and seal it.. leave for AT LEAST 3 days so the rice can absorb the moisture, THEN you try to turn it on for the first time. If you try turning it on when there is moisture you will fry the phone, water conducts electricity and brings power where there is not supposed to be and burns circuits, so by putting the battery and attempt to turn it on prematurely, you are killing it causing short circuits internally.
Sent from my SGH-T959 using XDA App
make sure you throw the rice away after you're done or better yet, feed it to some iphone fanboy
dq13 said:
To clarify a little... when you drop the phone in water, the FIRST thing you do is take out the battery and sim card. Then you let it dry COMPLETLY, this takes days, not hours. Like said above, rice does good, you put it in a zip lock, take out the air and seal it.. leave for AT LEAST 3 days so the rice can absorb the moisture, THEN you try to turn it on for the first time. If you try turning it on when there is moisture you will fry the phone, water conducts electricity and brings power where there is not supposed to be and burns circuits, so by putting the battery and attempt to turn it on prematurely, you are killing it causing short circuits internally.
Sent from my SGH-T959 using XDA App
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Click to collapse
+1 and ty , I just read through this post and wondered when someone would point out the OP already turned it on to "check" it after being in the water.
Time to order a replacement, even if it does for some magical reason power on that phone is going to be issue city.

Drowned S2 Revived but...

So, i drowned my S2 white into the lake. Don´t ask how)
I kept it for 3 days into rice...and after some battery tweaks VOILA! The phone got back to life...i managed to start it 3 times and working perfectly, but i´m having some sort of problems that i don´t manage to understand. It goes like this:
Once the phone is up and running, at the first shutdown/reboot or whatever it´t won´t come back on only if i pull out the battery for about 4-5 hours, plug the charger and once the charging icon appears i can turn it on.
I tried flashing a new firmware, only the PDA file, without luck, on the first reboot needed the phone just died. I mean, even if plug back in the charger it won´t turn on. Now i gotta leave it with the battery out for another 4-5 hours and it´ll come back to life.
Anyone has an idea of what could it be? Thank you!
Maybe there is still moisture or something. It is recommended that you leave that in a bowl of rice for a month.
Sent from my GT-I9100 using xda premium
ephraim033 said:
Maybe there is still moisture or something. It is recommended that you leave that in a bowl of rice for a month.
Sent from my GT-I9100 using xda premium
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Click to collapse
I was thinking about that. But when i turn it on, i can keep it running for always without problems if i don´t turn it off. If there would be still some moisture inside...it would turn off or something right?
xSurgery said:
I was thinking about that. But when i turn it on, i can keep it running for always without problems if i don´t turn it off. If there would be still some moisture inside...it would turn off or something right?
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Click to collapse
I don't know buddy but it definitely has a little moisture inside of it that's playing a trick on your circuitry. 3 days is a very short time for that. Try leaving it for a month, because if you don't, sooner or later it will die on you suddenly. Just a friendly advice
Sent from my GT-I9100 using xda premium
A lake huh? Did you wash the phone under clean water before the drying regime, without battery attached of course? Because if you did not, there may be some conductive residues left over on your phone parts after the water dries off.
Besides rice you could try other absorbent materials. For example silica gel that photographers use in dry cabinets. In South East Asia we have this thing called thirsty hippo to keep clothes cabinets dry.
Sent from my GT-I9100 using xda app-developers app
The battery might be damaged, and todays batteries + water doesn't mix well.
It's recommended that if you water damage a battery, you should change it, in worst case it will blow up.
This morning i mananged to turn it on. With the stock firmware and all and still nothing. After the first reboot dies and for about 4-5 hours i can´t do nothing. Well...i´ll take it to a service store, maybe they´ll know what to do better. Thanks guys
i ever read somewhere that said must leave the phone in the rice for 2 weeks and the container must be closed tight
Rice for two weeks in a sealed container. Plastic containers work well
Remove battery and throw it away. Buy a new one.
Drop the entire phone without battery into pure Isopropanol Alcohol for a couple hours, then stick it in rice overnight, in a warm cupboard.
Change the rice and leave it in the cupboard for at LEAST a week and up to a month. (DO NOT EAT OR SNIFF THE OLD RICE)
Maybe, MAYBE then it should be okay.
Isopropanol can be purchased cheaply from a bunch of places. Drugstores/computer supply places. Make sure and get 100% pure stuff, not the pre-diluted crap.
xSurgery said:
So, i drowned my S2 white into the lake. Don´t ask how)
I kept it for 3 days into rice...and after some battery tweaks VOILA! The phone got back to life...i managed to start it 3 times and working perfectly, but i´m having some sort of problems that i don´t manage to understand. It goes like this:
Once the phone is up and running, at the first shutdown/reboot or whatever it´t won´t come back on only if i pull out the battery for about 4-5 hours, plug the charger and once the charging icon appears i can turn it on.
I tried flashing a new firmware, only the PDA file, without luck, on the first reboot needed the phone just died. I mean, even if plug back in the charger it won´t turn on. Now i gotta leave it with the battery out for another 4-5 hours and it´ll come back to life.
Anyone has an idea of what could it be? Thank you!
Click to expand...
Click to collapse
if the phone was in it can be hardware that taken a good damage (it takes more damaged when its on) and then your phone can have som problems like this. i wish you good luck, and as stated above use rice ! :good: its some good stuff,
I removed the battery, opened the case of the phone, and sealed it into a plastic bag full of rice.
New battery is on the way...i heard about that Isopropanol, and with your advice too i´ll do it. But still...why does he turn on if moisture is still inside? If i don´t turn it off for like, never......it´s working great))))
Hmm open your phone up its really easy to do. Search youtube vids on how to.
Clean your phone with a soft brush and alchohol.
My phone was water damage so I replaced the charging port mic flex which cost about £5 on ebay.
Phone finally charges and connects to the computer after this.
NO RICE WAS HARMED OR USED IN THIS PROCEDURE :laugh:
Don't ask me how but. I managed to revive my old iPhone 4 that fell into the toilet while I was taking a dump, by doing this:
(SGS2 ModeN)
removing the back panel to expose the motherboard and the other goods.
(taking out the 7 screws)
and laying it.
Grab a fan you know.. the hair dryer thingie..
Place it like... 20 cm away from the exposed phone. Turn it on on max, and leave it be for 30 minutes.
My phone was completely okay.. Untill I traded it in for a SGS2 that I happen to own now. Give it a try!
Oh
Leave these parts behind.
Battery
SD Card
SIM
Not sure if leaving it in for hours is wise. Washing to get rid of residues is fine, but soaking too long might dissolve stuff you don't want it to dissolve.
Sent from my GT-I9100 using xda app-developers app
the rice thing is interesting.
while it gets moisture out and around the edges, what does it do to moisture inside?
honestly, I sometimes think sticking it near my window where there's plenty of active airflow does a better job. i've done this for a camera and various electronics that i've dropped. rice first, but honestly let it air out afterward. airflow does a lot more to get through the small crevices.
I heard that blowing hot air could really damage the phone. It‘s still in rice since my first post. I opened the whole case. Tommorow my battery will arrive. I’ll keep you posted with the results. Thanks for your help anyway. Isopropyl has to way for the moment
Sooooooo....3 weeks of rice, no isopropyl, new firmware flashed, new battery and no change. It started on itself when the new battery was inserted but after the first restart, no response for a couple of hours
Any ideas left?
Technically, what you have is kinda like a Tethered iPhone Jailbreak.
I lived with a tethered Jailbreak for MONTHS, so its not that hard to do...?
xSurgery said:
Sooooooo....3 weeks of rice, no isopropyl, new firmware flashed, new battery and no change. It started on itself when the new battery was inserted but after the first restart, no response for a couple of hours
Any ideas left?
Click to expand...
Click to collapse
It could just be dead.
I don't mean to sound negative, but if the phone was powered on and used while wet/moist a short circuit could've occurred. This may have damaged part of the phone which is why you're having these weird issues.
Even if this isn't the case, corrosion could set in from the water damage. This means that even if your phone does recover, after time more issues could occur. Could take a week, could take a month, could take a year.
I'd try the alcohol suggested earlier, then place back into the rice for a solid month.
Like I said, sorry for sounding negative but it sounds like your phone's had it.

Water Water Everywhere!!!

guys last night my device galaxy y s5360 slipped into bucket....
unfortunately, water trapped into screen..... my phone is still off......
when my phone fell,the battery deattached quickly.....i havnt power on it(yet)...
from night it is under the bulb...
Click to expand...
Click to collapse
:crying::crying:
attached a pic
need your attention......
o no bro.a good tip,dont use bulb or something its make corrosive your mainboard.the best is to put it in a jar full of rice.
thanks,,,,,,,buddy i suppose it work!!!!doin it
Bro also place rice jar in sunlight so that water will eveporate and rice would absorb it...
Also remove battery and other accessories.and if possible open the body of phone by removing the screws...
Placing it in a bag of rice wont help much as far as I know just let it dry and after that open the phone and see if there is any corrosion on the board if yes remove that first by a soft brush to remove the corrosion you can also try to dip the main board in alcoholic solution just google it
Sent from my GT-S5360 using xda app-developers app
A few days ago i had the same problem what i did was removed battery and everything and kept it on the top of fridge.....try it
Sent from my GT-S5360 using xda app-developers app
Let it dry by any method but do not start it till you are confirmed that there is no single drop of water left!
Sent from my galaxy Y- A phone with small screen and big buttons
phone switched On...
nothing bad...
the steam of water is trapped into screen
while exploring the screen looks foggy
BTW thanks guys
explodeaamir said:
phone switched On...
nothing bad...
the steam of water is trapped into screen
while exploring the screen looks foggy
BTW thanks guys
Click to expand...
Click to collapse
glad to hear the hardware is safe from harm,
btw make sure to run tests because most of the time water damages does not appear at first
The classic rice trick has always worked best for me.
Guys, once i also experienced the same problem. My phone feel into a bucket full of water . What i did was, immediately removed the battery and wiped it well, then some shaking.. After 15, 20 minutes, i restarted it but it wasn't. I tried to unscrew it but failed due to lack of proper screw driver.. anyway i left it on my bed and went for duty. Evening icame back. Tried to restart, again failed. then i put it on charging. Nothing was shown on the display as charging. But after a 10 minutes when i tried to switch it on, really, it switched on... There was no problem after that.
Same my brother also experienced this problem. He accidently dropped it in a pond.. He took it to a Samsung care, after checking they told him that its motherboard needs to be changed. And it costs half the price of y. So he took it back to
Home. One of his friend told him to put it under sunlight.! He did so, and after some time when he switched it on, it successfully booted. But there is a big round Mark in his display.
Now he has to change the display.
Sent from my GT-S5360 using xda premium
maxxinn said:
Guys, once i also experienced the same problem. My phone feel into a bucket full of water . What i did was, immediately removed the battery and wiped it well, then some shaking.. After 15, 20 minutes, i restarted it but it wasn't. I tried to unscrew it but failed due to lack of proper screw driver.. anyway i left it on my bed and went for duty. Evening icame back. Tried to restart, again failed. then i put it on charging. Nothing was shown on the display as charging. But after a 10 minutes when i tried to switch it on, really, it switched on... There was no problem after that.
Same my brother also experienced this problem. He accidently dropped it in a pond.. He took it to a Samsung care, after checking they told him that its motherboard needs to be changed. And it costs half the price of y. So he took it back to
Home. One of his friend told him to put it under sunlight.! He did so, and after some time when he switched it on, it successfully booted. But there is a big round Mark in his display.
Now he has to change the display.
Sent from my GT-S5360 using xda premium
Click to expand...
Click to collapse
when situations like that happen:
1. REMOVE BATTERY IMMEDIATELY
2. NEVER PUT THE BATTERY BACK ON
3. DONT PANIC
4. Never put the device to dry under the sun
5. To make sure take 1-2 days before turning the device on again
I heard that you take battery out, shake water out of it then just leave it to dry under a medium powered light bulb
Sent from my GT-S5830 using xda app-developers app
tom heron said:
I heard that you take battery out, shake water out of it then just leave it to dry under a medium powered light bulb
Sent from my GT-S5830 using xda app-developers app
Click to expand...
Click to collapse
just don't sun dry it,
it might fry the LCD
ya my brother's display is not so good now. But u see, what the Samsung people said?
(change the mother board)..
PRESS THANKS IF I HELPED YOU...

Nexus 4 won't boot. Red LED Flashing

I was playing around with my Nexus 4. It fell in a glass of water. I took it out within 2 seconds. Phone booted up and worked fine except Camera and the earpiece. Those started to work fine after around 5 hrs automatically. I flashed Stock Android 4.2.2 via Fastboot after everything was working fine. It failed while flashing bootloader and then the phone went completely blank. I did 30 mins of work and google search and I was trying all sorts of combinations and the phone booted by luck. After then it went in Blank many times showing *white* LED. I was always able to take it out of that by some combinations. Now the phone got stuck in bootloop. I switched off the phone and plugged it for charging. It charged upto 100%. My mom took my phone and locked in the cupboard (due to exams) I got it today (after 2 days) and when I try to boot then it just shows *Red* LED for some time and then goes off. If I plug it to a wall charger then the Red LED lasts merely a second.
Please help me guys.
iHarkunwar said:
I was playing around with my Nexus 4. It fell in a glass of water. I took it out within 2 seconds. Phone booted up and worked fine except Camera and the earpiece. Those started to work fine after around 5 hrs automatically. I flashed Stock Android 4.2.2 via Fastboot after everything was working fine. It failed while flashing bootloader and then the phone went completely blank. I did 30 mins of work and google search and I was trying all sorts of combinations and the phone booted by luck. After then it went in Blank many times showing *white* LED. I was always able to take it out of that by some combinations. Now the phone got stuck in bootloop. I switched off the phone and plugged it for charging. It charged upto 100%. My mom took my phone and locked in the cupboard (due to exams) I got it today (after 2 days) and when I try to boot then it just shows *Red* LED for some time and then goes off. If I plug it to a wall charger then the Red LED lasts merely a second.
Please help me guys.
Click to expand...
Click to collapse
Take out the battery and reinsert it,i have seen people complaining of red blinking led issue,but in their case,the phone shut down due to 0 battery,and when try to turn on by connecting wall charger,the issue showed up.If there's a possibility that the phone got completely discharged in cupboard(due to low or no signal),then that might be ur issue as well.
ashishv said:
Take out the battery and reinsert it,i have seen people complaining of red blinking led issue,but in their case,the phone shut down due to 0 battery,and when try to turn on by connecting wall charger,the issue showed up.If there's a possibility that the phone got completely discharged in cupboard(due to low or no signal),then that might be ur issue as well.
Click to expand...
Click to collapse
The phone was powered off in the cupboard
ashishv said:
Take out the battery and reinsert it,i have seen people complaining of red blinking led issue,but in their case,the phone shut down due to 0 battery,and when try to turn on by connecting wall charger,the issue showed up.If there's a possibility that the phone got completely discharged in cupboard(due to low or no signal),then that might be ur issue as well.
Click to expand...
Click to collapse
I am afraid taking out the battery. What if voided the phone ?
If the phone has been water damaged, warranty won't help you anyway so you haven't got anything to lose! Just a reminder, if you drop your phone in water, turn it off (take out the battery if possible) and put it in a bowl of rice for 12-48 hours to help dry it out, do not turn it on before then!
iHarkunwar said:
I am afraid taking out the battery. What if voided the phone ?
Click to expand...
Click to collapse
You are already voided due to water damage.....
BigDig said:
You are already voided due to water damage.....
Click to expand...
Click to collapse
And btw no international warranty for this phone.
But it is already worked completely fine after around 5 days. I also instantly blew a hard dryer on it and it go to work. It shows no signs of Water Damage
ashishv said:
And btw no international warranty for this phone.
Click to expand...
Click to collapse
I can ship it back to US. I bought it from Indian site which ships phone to US if any problems come and will deal with RMA.
iHarkunwar said:
I can ship it back to US. I bought it from Indian site which ships phone to US if any problems come and will deal with RMA.
Click to expand...
Click to collapse
Which site?I used ppobox.
ashishv said:
Which site?I used ppobox.
Click to expand...
Click to collapse
TheAmericanBazaar
Also when it fell in water it had the cover on and the screen protector over too.
Was going to sell and buy HTC One and Google trolled me
iHarkunwar said:
I am afraid taking out the battery. What if voided the phone ?
Click to expand...
Click to collapse
The phone isn't really hard to take apart, I posted a video on YouTube a while back showing how to take apart the phone and replace the screen.
https://www.youtube.com/watch?v=A1aiut8RXhc&feature=youtube_gdata_player
Sent from my Rooted Galaxy S III using xda premium
speedygonzo said:
The phone isn't really hard to take apart, I posted a video on YouTube a while back showing how to take apart the phone and replace the screen.
https://www.youtube.com/watch?v=A1aiut8RXhc&feature=youtube_gdata_player
Sent from my Rooted Galaxy S III using xda premium
Click to expand...
Click to collapse
Will try then
I have a complete set of screw drivers. None worked on the Nexus 4 :/
Similar
Dropped phone in toilet. 2 seconds max. Didnt have luxery of a torque screw or pop open capabilities threw the N4 in bag of rice. 4 days later. it turns on and the screen looks fine, but auto shut down right when main screen loads. Checked for water damage on the inside: void stickers were pink, but phone seemed fine and no sign of water damage, until I took out the battery. it looked a bit damaged. I replaced it today and I am still getting the same issue. Right when I am taken past the Cyanogenmod loading screen, the main page loads and says "shutting off" or "powering down" whatever it says. The battery seems to always be between 16-18% also. Anyone ran into a situation like this or have any suggestions? please!!!! thanks!

Samsung Galaxy Note 4 sudden dying

Hello everybody
I purchased the Samsung Galaxy Note 4 not too long ago (about few weeks ago). I rooted it, and I installed the needed applications for gaining the superuser access and then the camera mod by kevinrocksman and nothing else.
Then some water was spilt on top of my pocket where the phone was, and some of it got into the pocket. I mean the phone was not soaked wet or anything, it was slightly wet on the surface. Then I noticed some screen flickering, and after that it got worse. It barely responded to the power button, and when it did, the lock screen appeared with green flashes and went away. Then I could randomly start the phone and maybe get to the lock screen, everytime accompanied by this green effect. Then the phone seemed to go down to the Sudden Death Syndrome stage, where while pressing the power on button nothing happens other than an vibration, and blue notification light, and that's it. Is there anything I should try to do with it? Even when connecting the phone through the original USB-cable, it shows no files in there. Do you think it had something to do with the rooting, or was it hardware failure due to the water? It surely seems like a hardware failure, but it's strange that it didn't really get that wet. It was of course stupid risk to take to root warranty-active phone, but I think I should be safe with the warranty since the phone seems to be so destroyed that there is no traces left of the rooting process whatsoever.
Any tips would be greatly appreciated, thanks!
Best regards
Northlogic VFX
Sorry for your loss but you should have pulled out your battery immediately & put your phone in rice bag when screen flickering was there.After few days you should have turned it on.Probably the little water damaged the screen?
Sent from my SM-N910G using XDA Premium 4 mobile app
That is true. Maybe I could change the screen digitizer.
"Suddenly" dying? ?
It's water damage. It doesn't need to be sunk in water to be affected, sometimes all it takes is a few drops. And if that's the case, then you're not covered by warranty, so root is irrelevant.
Having said that, I'd personally pretend to be clueless and send it to Samsung nonetheless, saying "Don't know what happened, it just stopped working". Good luck!
Put in on rice for day or two (without battery) and try again. I had phones submerged in salt water (ocean). I soaked them in destiled water for few hours to flush salt water from inside, dried them on rice for a week and they still working.
Sent from my SM-N910T using XDA Free mobile app

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