Why hasn't Verizon released Nougat - Samsung Galaxy S7 Edge Questions and Answers

I'm in the US and have Verizon, one the the largest cell phones companies in the country. I'm reading a lot online about how great nougat is, but I'm still waiting for an update. Why hasn't Verizon provided us with the update when it seems like everyone else is getting it??

Cause we told them not to release
This is XDA forum not Verizon customer care btw.

Because they suck in providing updates.
Sent from my SM-G935V using Tapatalk

mohitgalaxy3 said:
Cause we told them not to release
This is XDA forum not Verizon customer care btw.
Click to expand...
Click to collapse
Another internet tough guy....

junear said:
Because they suck in providing updates.
Click to expand...
Click to collapse
This is my first time with them. I was just wondering because I keep reading about how this update is here, but it's not yet arrived to Verizon. I found this strange on part.

Typically the US carriers are about a month or so behind. T-Mo seems to get updates out the fastest, but Verizon and AT&T have to make sure they cram the latest and greatest bloatware on there before they will push it out.

Related

Motorola has AT&T support in their forums but not for others

So, I went to the Canada Moto site and registered, then selected their support forums, only to be redirected to the US forums which are only dealing with AT&T issues.
I mean WTF Motorola???
And when I asked questions regarding Bell updates, the Forum Manager (Mark) just kept on saying, sorry, its Bell, not AT&T.
So does this mean Motorola has just washed their hands of providing support for the Canada Atrix phone users???
I've instantly gone from loving this phone, to hating it.. Fcuk heads Moto.
I can't wait till the Samsung Galaxy II is out. I'm done with this $hit
It simply means that Bell is the one directing Motorola on the updates.
Just like AT&T, Bell is the one dictating the update schedule.
Sent from my MB860 using XDA App
rjohnstone said:
It simply means that Bell is the one directing Motorola on the updates.
Just like AT&T, Bell is the one dictating the update schedule.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
I would have thought Bell would be jumping out of their skin to get updates to their customers...
How crazy times have become...

N9005 Kitkat leaked

N9005 Int Kitkat has been leaked. If anyone wants to pull apart the rom http://mattfacts.com/N3KitKat.rar.torrent
funny
I just was reading about it here !
http://www.sammobile.com/2014/01/12...kat-test-firmware-for-galaxy-note-3-sm-n9005/
Official one is just out. XEO(Poland) region. Check sammobile or samsung-updates. I guess ATT one will be released in a month?
Radukk said:
I guess ATT one will be released in a month?
Click to expand...
Click to collapse
Lol good one.
Chances are..ART won't be enabled and we'll probably not notice anything being different. Hopefully some bugs gets squashed at least
Sent from my SM-N9005 using XDA Premium 4 mobile app
Rippley05 said:
Chances are..ART won't be enabled and we'll probably not notice anything being different. Hopefully some bugs gets squashed at least
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
We wont be able to use ART anyway since Xposed doesn't wont work with ART and most ppl who root have that installed because it adds so many possibilities. But this might help http://forum.xda-developers.com/showthread.php?t=2546120
Radukk said:
Official one is just out. XEO(Poland) region. Check sammobile or samsung-updates. I guess ATT one will be released in a month?
Click to expand...
Click to collapse
AT&T in a month?! nahhh
Radukk said:
Official one is just out. XEO(Poland) region. Check sammobile or samsung-updates. I guess ATT one will be released in a month?
Click to expand...
Click to collapse
AT&T is almost always six months behind the initial release of an Android version. They take their sweet time adding all their bloat and locking it down more.
designgears said:
AT&T in a month?! nahhh
Click to expand...
Click to collapse
I hope you mean sooner but I'm guessing you mean more like 3 months?
Sent from my SAMSUNG-SM-N900A using Tapatalk
We'll see KitKat in 2015. No doubt.
Delakit said:
We'll see KitKat in 2015. No doubt.
Click to expand...
Click to collapse
Nah. More like KitKat on the Note 4. At&t wont have my money. I will never buy another At&t product.
LuckyColdJohnson said:
Nah. More like KitKat on the Note 4. At&t wont have my money. I will never buy another At&t product.
Click to expand...
Click to collapse
It will be coming to the Note 3 regardless. It isn't an AT&T product hence Samsung Note 3 But I'll refrain from getting any more technical.
Downloading now..I'll see what I can do about making it work for our phone.
Sent from my SM-N900V using XDA Premium 4 mobile app
I hear a lot of people bashing at&t...but I've been with them for 11..When they were Cingular and my service has always been excellent. I've had Verizon and sprint and didn't care for either. At&t has always been good to me
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Delakit said:
It will be coming to the Note 3 regardless. It isn't an AT&T product hence Samsung Note 3 But I'll refrain from getting any more technical.
Click to expand...
Click to collapse
The At&t Note 3 just now (from October) has some things we can do (Safestrap, ROMS, Etc) but also has the Locked Bootloader like we all know.
If I bought a Developer Edition phone going forward, I wont have this problem. Thats why I'm choosing not to buy At&t products anymore. They will be locked. I've been with At&t for 18 years. My Father In Law retired (30 years) with them. We have two business accounts and two family plans. SO SIGN HERE BUDDY !!! >>
Please join this campaign/sign petition: http://chn.ge/192KeHy <- Paste this everywhere you leave comments...
Help blitz on AT&T's Social Media Pages on FaceBook
https://www.facebook.com/ATT
[UWe REALLY need to make our voice heard at Samsung, who, as a partner to AT&T, may have additional influence when they know that THEIR business will be affected as well.
https://www.facebook.com/SamsungMobile[/U]
Go to these sites, and blitz the wall with this line: AT&T: Unlock OUR Samsung Galaxy Note 3 Bootloader! or Samsung: Please ask AT&T to Unlock OUR Samsung Galaxy Note 3 Bootloader!
LuckyColdJohnson said:
The At&t Note 3 just now (from October) has some things we can do (Safestrap, ROMS, Etc) but also has the Locked Bootloader like we all know.
If I bought a Developer Edition phone going forward, I wont have this problem. Thats why I'm choosing not to buy At&t products anymore. They will be locked. I've been with At&t for 18 years. My Father In Law retired (30 years) with them. We have two business accounts and two family plans. SO SIGN HERE BUDDY !!! >>
Please join this campaign/sign petition: http://chn.ge/192KeHy <- Paste this everywhere you leave comments...
Help blitz on AT&T's Social Media Pages on FaceBook
https://www.facebook.com/ATT
[UWe REALLY need to make our voice heard at Samsung, who, as a partner to AT&T, may have additional influence when they know that THEIR business will be affected as well.
https://www.facebook.com/SamsungMobile[/U]
Go to these sites, and blitz the wall with this line: AT&T: Unlock OUR Samsung Galaxy Note 3 Bootloader! or Samsung: Please ask AT&T to Unlock OUR Samsung Galaxy Note 3 Bootloader!
Click to expand...
Click to collapse
Crazy, I didn't know there was a Dev Edition for this phone yet. I'm out of the loop now that my flashaholic days have been minimal. I would've just bought the dev edition -_-
Will the leaked ver. work on my phone?
Will that leaked android 4.4 work on my at&t note 3?
No our bootloader is locked
Sent from my SAMSUNG-SM-N900A using Tapatalk
so i heard about our phones getting the 4.4.2 update but only out of the u.s well as i was reading this article Link for Article i begin to read in the comments someone flashing this 4.4.2 build on a tmobile variant and got it to sucessfuly work. I wonder if the same could be done for our at&t variant considering there almost identically the same. and fyi to everyone who thinks att updating is slow lol you wont know till youve been with verizon they release updates 4 month after anyone else does (us cell companies)
dxjay said:
I wonder if the same could be done for our at&t variant considering there almost identically the same. and fyi to everyone who thinks att updating is slow lol you wont know till youve been with verizon they release updates 4 month after anyone else does (us cell companies)
Click to expand...
Click to collapse
It won't work. The bootloader is locked on the ATT version. That means no kernels. The kernel must be digitally signed by AT&T (or Samsung for AT&T) to work. That is why all roms for the AT&T version use the stock AT&T 4.3 kernel. If you want a freely customizable device sell the ATT version and get the Tmobile version. It works on AT&T.
http://forum.xda-developers.com/showthread.php?t=2464498

TELUS XT1097 Lollipop

Good day everyone,
I have some bad news, if the info i received is accurate, for people who have purchased the XT1097 from Telus.
I called Telus tech support today asking about any news regarding the lollipop update and the agent told me that the update is due out in the middle of next month - mid January.
I don't know if this means Telus has decided that it is in their customer's "best interest" to wait for a 5.0.1 build to be released but I am pretty disappointed as Telus promises the "fastest software upgrades" on their website when you read about the Moto X.
Jeremie
Jercote said:
Good day everyone,
I have some bad news, if the info i received is accurate, for people who have purchased the XT1097 from Telus.
I called Telus tech support today asking about any news regarding the lollipop update and the agent told me that the update is due out in the middle of next month - mid January.
I don't know if this means Telus has decided that it is in their customer's "best interest" to wait for a 5.0.1 build to be released but I am pretty disappointed as Telus promises the "fastest software upgrades" on their website when you read about the Moto X.
Jeremie
Click to expand...
Click to collapse
If only 1 carrier has it in Canada it can still claim to be the fastest when it's dead slow. Ok I know Wind has it now too but I'm not holding my breath on Wind beating Telus to the update.
Yes I bought into that too.... not sure what the implications would be of side loading the Brazil OTA, I think it is still a soak test for now... although it is the same model.
snoopygum said:
If only 1 carrier has it in Canada it can still claim to be the fastest when it's dead slow. Ok I know Wind has it now too but I'm not holding my breath on Wind beating Telus to the update.
Click to expand...
Click to collapse
Telus has always sucked at giving customers timely updates. They decided not to release the Nexus 6 yet because of the french language bug even though there is a simple work around. They have a decent cell network and pretty good customer service but when it comes to phones they tend to lag behind.
It will be interesting to see when the Wind version gets updated - they are small enough I doubt they have any kind of custom build. They may even use the same build as Telus in the end. I see there is a Canada retail 4.4.4 build you can download, not sure if that is the Telus version or not. It might be one generic build for Canada and then a specific EFS partition hardcoded into the phone before hand for each provider.
Being the XT1095 and XT1097 share the identical hardware it would be nice to be able to unlock the bootloader in the XT1097, flash it as an XT1095 and have it update properly on its own as a Pure version of the phone for the rest of its life. At this point it looks like we can use most of the XT1095 firmware but there is no auto updating without fixing the modem files.
btw - how do you guys find the radio performance of the XT1097 with Telus so far? Coming from a 2013 Moto X I haven't been that impressed. I see my phone lose LTE and then get it back a few seconds later for what appears to be no reason. I could have a defective phone but it looks more like there is a firmware bug of some sort to me.
There are a fair number of people that have taken the XT1095 plunge from XT1097. I have been holding off just because I would like to not have to root the phone and loose the warranty so early in it's life. As far as signal, I would say it is on par or better than my S4. The LTE speed is better but it does switch between H+ and LTE often. The building I work in has never provided optimal reception though. Speed on LTE I have gotten as high as 68 mb/s outside. The S4 in the same location couldn't break 40.
Gage_Hero said:
There are a fair number of people that have taken the XT1095 plunge from XT1097. I have been holding off just because I would like to not have to root the phone and loose the warranty so early in it's life. As far as signal, I would say it is on par or better than my S4. The LTE speed is better but it does switch between H+ and LTE often. The building I work in has never provided optimal reception though. Speed on LTE I have gotten as high as 68 mb/s outside. The S4 in the same location couldn't break 40.
Click to expand...
Click to collapse
Saying it is on par with the S4 is not saying that much really. My 2013 Moto X will blow an S4 away 90% of the time in terms of reception. Heck it can receive LTE where an Iphone 5 doesn't think there is any. I've locked my XT-1097 to HSPA today and it doesn't seem to have made much difference to battery life but I am no longer showing any time without a signal. I am not sure about other phones but on a Motorola time without a signal as indicated by the phone does not appear to actually be time with no received signal. It seems to be the time the phone is not using its preferred protocol(LTE normally). So if you drop to HSPA it counts that as time with no signal even though you have one and are registered on the network.
I haven't seen signal drops of any kind today with HSPA only like I do with LTE enabled. The antenna system in the 2014 X might just be more directional then the 2013 model. It is also possible Telus has 700 MHz LTE in the area I work and the phone gets stuck switching between that and band 4 LTE.
It is a shame Motorola removes the radio diagnostic functions. I'd like to know what it is really doing.
I was also hoping to have Lollipop before Christmas so I could see if the phones performance improves at all. If it doesn't then I will probably sell it and go back to my 2013 Moto X. My Nexus 7 2013 running Lollipop is faster/smoother in all respects then my 2014 Moto X yet drives more pixels and has a older/slower processor(in theory anyway, Motorola may be heavily throttling the cores).
even mexico beat us...
Looks like mexico is getting the offical ota now.....
Hurry up please Telus.
Has anyone unlocked their bootloader with the Moto website for it? As a lark I ran the fastboot command to grab my key and dropped it in and, voila! The option to request unlock key popped up. So is that a full green light? I decided not to do it yet since I figure I'd like to still have my waranty. Just thought I would pass that along to those who are braver than I in this case. :silly:
Edit: and now it said it isn't. Bah!!
Gage_Hero said:
Looks like mexico is getting the offical ota now.....
Click to expand...
Click to collapse
According to a motorola contact I have the final version for Brazilian retail is rolling out as we speak. No word on carrier versions though.
Sent from my XT1097 using XDA Free mobile app
So can we fastboot and load the mexican ota zip?
Will it work with the telus modem?
If you do it, will you get pushed future telus updates?
Thanks!
In theory, it should work. I have used mexico modem with my s4. But like everything else it is at your own risk. I'm going to get Telus another week before I do anything
shanedragon said:
Has anyone unlocked their bootloader with the Moto website for it? As a lark I ran the fastboot command to grab my key and dropped it in and, voila! The option to request unlock key popped up. So is that a full green light? I decided not to do it yet since I figure I'd like to still have my waranty. Just thought I would pass that along to those who are braver than I in this case. :silly:
Edit: and now it said it isn't. Bah!!
Click to expand...
Click to collapse
Yep, it unlocks fine, first thing I did when I picked mine up.
---------- Post added at 05:49 PM ---------- Previous post was at 05:47 PM ----------
realist123 said:
So can we fastboot and load the mexican ota zip?
Will it work with the telus modem?
If you do it, will you get pushed future telus updates?
Thanks!
Click to expand...
Click to collapse
There is another thread here where someone took a twrp backup of the . 5 and .6 release from a pure edition. They restored perfectly on the telus version with out messing with the modem. Could someone do the same with this release?
Looks like Mexico is up to version .17 now... android 5.0 lollipop 22.21.17.en.MX I guess it could be Telus is waiting until the version numbers stop changing but it would be nice to know what the strategy is exactly.....
A little communication would go a long way. Most people don't know or care about updates but for the people like us who want to know and purchased the phone for quick updates, a little bit of info would go a long way. TELUS should communicate better, it would be a win-win for them-us.
I hope all of you with a Telus account harass them non-stop. I am living the budget life with Koodo, so Telus doesn't want to hear from me...
Well I have sent 3 inquires from the website asking for more information but I have yet to get any acknowledgement ..... tried from home and work computer.... anyone else try?
Pics of tonights chat
TELUS support chat.
info: You are now chatting with 'Samantha'
Jeremie: Good evening, I have a question regarding the moto x update to android 5.0
Samantha: Hi Jeremie, thank you for contacting TELUS mobility chat support. I hope you are doing well today!
Jeremie: You as well.
Samantha: I can look at some information for that update.
Jeremie: Great!
Samantha: There actually is not any information about an update at this time.
Jeremie: It is strange since this phone is getting updated currently in the US, Brazil and Mexico. Your website mentions quickest software updates and it is the main reason why I purchased this phone meanwhile everyone else is getting the update but us who purchased froM TELUS.
Jeremie: I know its not your fault but would it be possible to forward my comments to higher ups as I find the wording on your website to be misleading.
Samantha: I totally understand what you are saying. We don't even know about the updates until they actually come out.
Samantha: What you can do if you would like is leave your feedback. There is a "how are we doing" link at the bottom of our home page which will allow you to leave feedback about our website or concerns and that will get to the right people who can handle this request.
Jeremie: OK thanks for your time.
Samantha: No problem! Does that help you for today?
info: Your chat transcript will be sent to ........ at the end of your chat.
Jeremie: Yes have a good evening. Thank you
Samantha: Thanks! You as well!
I will leave my feedback as she suggested.
Here is the feedback I sent them:
On your website, the information provided for the Moto X mentions that the phone gets the quickest software updates. The XT1097 has been updated to android 5.0 in Brazil and Mexico over a week ago and the US XT1095 for almost a month. Even the XT1096 sold at Verizon has been updated almost 3 weeks ago now but still, your agents don't even have a date in sight for when the update will be coming to TELUS Moto X.
The reason I bought this phone was for the quick updates as clearly stated on your website. As you surely know, information in this day and age goes around the globe pretty quickly. If you make a statement like the one made about the speediness of the software updates, you better make sure you're on par with other carriers around the world or it really makes you look bad.
I am not complaining in order to get any sort of compensation but as a long term customer I hope you take my complaint seriously and improve the way you manage software updates.
Jercote said:
info: You are now chatting with 'Samantha'
Jeremie: Good evening, I have a question regarding the moto x update to android 5.0
Samantha: Hi Jeremie, thank you for contacting TELUS mobility chat support. I hope you are doing well today!
Jeremie: You as well.
Samantha: I can look at some information for that update.
Jeremie: Great!
Samantha: There actually is not any information about an update at this time.
Jeremie: It is strange since this phone is getting updated currently in the US, Brazil and Mexico. Your website mentions quickest software updates and it is the main reason why I purchased this phone meanwhile everyone else is getting the update but us who purchased froM TELUS.
Jeremie: I know its not your fault but would it be possible to forward my comments to higher ups as I find the wording on your website to be misleading.
Samantha: I totally understand what you are saying. We don't even know about the updates until they actually come out.
Samantha: What you can do if you would like is leave your feedback. There is a "how are we doing" link at the bottom of our home page which will allow you to leave feedback about our website or concerns and that will get to the right people who can handle this request.
Jeremie: OK thanks for your time.
Samantha: No problem! Does that help you for today?
info: Your chat transcript will be sent to ........ at the end of your chat.
Jeremie: Yes have a good evening. Thank you
Samantha: Thanks! You as well!
I will leave my feedback as she suggested.
Here is the feedback I sent them:
On your website, the information provided for the Moto X mentions that the phone gets the quickest software updates. The XT1097 has been updated to android 5.0 in Brazil and Mexico over a week ago and the US XT1095 for almost a month. Even the XT1096 sold at Verizon has been updated almost 3 weeks ago now but still, your agents don't even have a date in sight for when the update will be coming to TELUS Moto X.
The reason I bought this phone was for the quick updates as clearly stated on your website. As you surely know, information in this day and age goes around the globe pretty quickly. If you make a statement like the one made about the speediness of the software updates, you better make sure you're on par with other carriers around the world or it really makes you look bad.
I am not complaining in order to get any sort of compensation but as a long term customer I hope you take my complaint seriously and improve the way you manage software updates.
Click to expand...
Click to collapse
Nice, I took the time to fill out the feedback also..... many points along the same lines.... hopefully someone takes note.....
I also provided similar feedback.
I am too pessimistic to believe that it'll do anything but I also don't like to complain unless I'm doing something about the problem.
Rh.

why is it that canadian XAC is on a later version than the unlocked version?

at this rate i think is better to stay on canadian xac and have faster updates
unitz0mbie said:
at this rate i think is better to stay on canadian xac and have faster updates
Click to expand...
Click to collapse
Samsung is always slow to put out updates. Carriers do it much faster.
Sent from my SM-G950U1 using Tapatalk
Thor2j said:
Samsung is always slow to put out updates. Carriers do it much faster.
Sent from my SM-G950U1 using Tapatalk
Click to expand...
Click to collapse
Umm all updates come from samsung, carriers simply give the go ahead to release the update, everything is still downloaded from samsungs servers. So no att isn't hosting or sending you an update at all.
Samsung never seemed to pay much attention to the unlocked us phones before and it seems to be continuing now, canadian phones have been getting monthly updates since day one, although the monthly updates are a month behind google.
peachpuff said:
Umm all updates come from samsung, carriers simply give the go ahead to release the update, everything is still downloaded from samsungs servers. So no att isn't hosting or sending you an update at all.
Samsung never seemed to pay much attention to the unlocked us phones before and it seems to be continuing now, canadian phones have been getting monthly updates since day one, although the monthly updates are a month behind google.
Click to expand...
Click to collapse
so you would stay on canadian?
peachpuff said:
Umm all updates come from samsung, carriers simply give the go ahead to release the update, everything is still downloaded from samsungs servers. So no att isn't hosting or sending you an update at all.
Samsung never seemed to pay much attention to the unlocked us phones before and it seems to be continuing now, canadian phones have been getting monthly updates since day one, although the monthly updates are a month behind google.
Click to expand...
Click to collapse
As I said, Samsung is slow to put updates to their phones.
Sent from my SM-G950U1 using Tapatalk
unitz0mbie said:
so you would stay on canadian?
Click to expand...
Click to collapse
Pretty much.
Thor2j said:
As I said, Samsung is slow to put updates to their phones.
Click to expand...
Click to collapse
Right, but then the second part that you said about carriers doing it quicker didn't make any sense.
peachpuff said:
Pretty much.
Right, but then the second part that you said about carriers doing it quicker didn't make any sense.
Click to expand...
Click to collapse
Carries put out the updates WAY faster, Samsung provides update to carriers, they tweak it and put it out. Takes Samsung forever. Everything I said was true, makes perfect sense.
Sent from my SM-G950U1 using Tapatalk
I have seen this lately with S8: For example T-Mobile USA, provides updates to fixes and some features about a week or so faster, but a 1 month behind on the security patch, than unlocked version. Then unlocked version a week or so later, gets next security patch and other fixes that T-Mobile released a little earlier. I also believe that if unlocked version is a little late, but it make contain a little more fixes/changes. It would be important to note when/if carriers will be faster on releasing new OS update, such as 7.1.1 or Android 8, which ever comes first for Samsung phone.
Thor2j said:
Carries put out the updates WAY faster, Samsung provides update to carriers, they tweak it and put it out.
Click to expand...
Click to collapse
No they don't, all the updates are hosted on samsung's servers, carriers don't push anything to your phone. Carriers don't do any tweaks, samsung does/builds everything for them based on their needs, carriers obviously test the build and some do it faster than others like tmobile but that's it. Reason the unlocked phones get updates late is because they're not a priority, they don't have a contract with a carrier to release updates so they take their time.
Do you really think samsungs allows carriers around the world to manually tweak its software? Carriers simply validate the firmware to make sure features like volte/wifi calling works fine, that's it.
You can download every carrier's firmware with that samfirm software, guess where it connects to? Samsung's servers.
peachpuff said:
No they don't, all the updates are hosted on samsung's servers, carriers don't push anything to your phone. Carriers don't do any tweaks, samsung does/builds everything for them based on their needs, carriers obviously test the build and some do it faster than others like tmobile but that's it. Reason the unlocked phones get updates late is because they're not a priority, they don't have a contract with a carrier to release updates so they take their time.
Do you really think samsungs allows carriers around the world to manually tweak its software? Carriers simply validate the firmware to make sure features like volte/wifi calling works fine, that's it.
You can download every carrier's firmware with that samfirm software, guess where it connects to? Samsung's servers.
Click to expand...
Click to collapse
U don't listen so I give up.
Sent from my SM-G950U1 using Tapatalk

Telus / Koodo updates

I always got updates bas quick as Essential released them.
June Telus listed the PH1 as EOL (end of life) and pulled all products from their store.
Now I have yet to receive the July update. Anyone else?
Is this how Telus decides to do things? As soon as a device is EOL ignore it and pull out the "we have to run extensive tests to make sure the manufacturer's update is compatible with our network and systems" excuse to hold up updates (ie, ignore the device) to get you to "upgrade".
Sent from my PH-1 using Tapatalk
Pull out the SIM, restart, and check for an update. You should get the update direct from Essential. I use a Telus device, albeit with Bell and everything has been smooth sailing when it comes to updates.
As for the carriers in Canada I think we can all agree that their best name is Robellus.
Already tried that.
I suppose it will show eventually.
Sent from my HTC U11 plus using Tapatalk
The same here, no July updates on stock 8.1 / Koodo. Makes me think to ask for refund
So your phones are not unlocked eg they are locked to a carrier?
All Canadian phones are unlocked.
Telus was the only carrier (and it's subbrand Koodoo) that sold the Essential so Essential lets them handle the updates.
Usually, in Canada, when you place a sim card in it is "provisioned" for that carrier. The updates are then handled by that carrier.
For example, my HTC U11+ (a phone not carried by Telus) needs to he on Wifi to get an update notification.
Hence the "take the sim card out" suggestion.
Sent from my HTC U11 plus using Tapatalk
Well that is unfortunate.
jmitr said:
I always got updates bas quick as Essential released them.
June Telus listed the PH1 as EOL (end of life) and pulled all products from their store.
Now I have yet to receive the July update. Anyone else?
Is this how Telus decides to do things? As soon as a device is EOL ignore it and pull out the "we have to run extensive tests to make sure the manufacturer's update is compatible with our network and systems" excuse to hold up updates (ie, ignore the device) to get you to "upgrade".
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Put in a sim from another carrier to get the update. I have a chatter sim I use for the purpose.
I know we did the Sim swap thing on Motorola devices and it worked fine.
Well that would work if I had a sim from another carrier!
Might be worth buying a prepaid sim for that purpose though.
Sent from my HTC U11 plus using Tapatalk
jmitr said:
Well that would work if I had a sim from another carrier!
Might be worth buying a prepaid sim for that purpose though.
Click to expand...
Click to collapse
You don't need an active SIM, just any other SIM.
That's what most people do.
Finally got "P' pushed by Koodo today. 1047M update to .091 build.

Categories

Resources