NVIDIA Shield tv 2017 factory reset problem - Shield Android TV Q&A, Help & Troubleshooting

Hi
I have new Nvidia Shield Tv Device. I was problems the Nvidia do not screen nothing on old Philips TV. New firmware solved this problem. I did factory reset on Nvidia Shield before load new firmware on TV. When I power on Shield it start boot, after I setting language and Shield want to check updates. It stop on this point with message on screen Unable to check for updates, check your internet connection and try again. Internet connection is OK because I see Shield on network, can ping. I connect with ethernet and wifi. Have somebody how can I solve thist problem. Thanks

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Controller Disconnecting/Turning Off Randomly

Hello guys,
Need your input on this issue. My controller randomly, intermittently disconnects from the Shield TV. No amount of pressing/holding the Nvidia logo makes it reconnect to the Shield TV. The only way I can reconnect is to hold the Shield TV power button until the connect accessory screen is displayed.
Sometimes in a span of 10 minutes, it happens every minute. Sometimes I go for one hour without this happening at all. It is really weird.
I have tried factory resetting the Shield TV. Firmware is both up to date for the unit and the controller. Shield TV is connected via wifi 2.4Ghz. My router is dualband, but I disabled the 5Ghz.
I don't know what else to do. Is my Shield TV or the controller defective?
Thank you for the help
toughthrone said:
Hello guys,
Need your input on this issue. My controller randomly, intermittently disconnects from the Shield TV. No amount of pressing/holding the Nvidia logo makes it reconnect to the Shield TV. The only way I can reconnect is to hold the Shield TV power button until the connect accessory screen is displayed.
Sometimes in a span of 10 minutes, it happens every minute. Sometimes I go for one hour without this happening at all. It is really weird.
I have tried factory resetting the Shield TV. Firmware is both up to date for the unit and the controller. Shield TV is connected via wifi 2.4Ghz. My router is dualband, but I disabled the 5Ghz.
I don't know what else to do. Is my Shield TV or the controller defective?
Thank you for the help
Click to expand...
Click to collapse
Same problem here. Nvidia support is trying to be helpful but after three weeks of troubleshooting I gave up. I'm sending the unit back Tuesday, once the replacement unit arrives.
I'm wired in. The problem seems to occur when the Shield TV uses channel 153 for the remote. My wifi is on 149 @ 80 Mhz and I have two Roku's in the house using 5Ghz. I suspect wifi collisions. (Channel 149 @ 80 Mhz yields > 480 - 625 Mbps of actual throughput, far better than any other combination at my house. So I'm partial to keeping it there).
Did you ever find a solve?

controller not pairing - full charges, rebooted box. follow instructions?

any tips/advice
i also have a fire 4k tv remote wifi which i want to pair, i have done it in the past by pressing the cicular button but thats not pairing either
or the official controller
thank you
Same problem here. Made a full factory reset & still nothing. Only by cable the controller is working
I had this problem with my first shield. The controllers would only work when wired after 2 weeks of owning it. I ended up contacting Nvidia support who eventually RMA'd the unit after trying a reset of the controllers (sorry I cant remember the procedure).

best way to return my Nvidia TV 2017

Hi,
I'm returning my Shield TV to Amazon with remote tv controller issues. I've set up my Shield with my favorite apps and settings and wonder if I can just use my external USB I've set up as the mounted drive. It has all my apps and settings. Can I just switch to the new device and use the USB or will I have to setup all my stuff again on the new Shield? Also any advice on wiping all personal data from the Shield before I return it would be a great help. Thanks for any ideas.

Chromecast not working on SHIELD TV 2015 Pro

Hi,
I do own a SHIELD Pro 2015. The device is connected via Ethernet directly to the router. Chromecast-enabled apps on devices in the same network recognize the SHIELD, however when I try to cast to it nothing happens and the streaming immediately stops.
Things I have tried:
- Factory reset.
- Installing recovery images 6.0, 6.1 and 6.2
- Connecting to WiFi on the same router
- Connecting to a different route.r
- Installing LineageOS and try casting to it
- Casting from Android and iOS devices
It is never working, the only exception being Youtube. Casting youtube immediately loads Youtube. Casting Google Photos, Napster, the phone screen ect. does not work at all.
I dedicated Chromecast on the same network is working fine, as are Google Home devices and a chromecast enabled soundbar.
Bump - because I'm in the exact identical situation. Except my shield no longer shows up as a cast device when it did last week after a full factory restore. I'm currently rooted with SuperSU on 6.2.

Shield tv cannot connect to nvidia game / Shield tv 無法連接nvidia game

Is there any help from God, I can’t connect to nvidia game after logging in to my shield tv account and now I can’t run geforce now
有沒有大神幫助,我的shield tv 登錄賬號後就無法連接nvidia game 現在無法運行geforce now
Ad-blockers sometimes break the login to Nvidia Games app. I had to disable mine everytime I need to login again.

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