Database Users

Cant get past fastboot screen

Hey guys so i was on stock lg v20 software and i recently rooted and didnt realize that i would loose wifi calling... I tried to do a factory reset but that was a mistake... ATM i currently can get into bootloader mode and fastboot but i am not able to do anything else but that... For some reason when i mount on bootloader the internal storage doesnt even show up... Im not sure what to do at this point I dont think i can just reset back to stock because there isnt no firmware... I know there is a krz file that i downloaded i used to the flasher software but it didnt do anything for some reason i put my phone into download mode and it would be stuck at 0 percent... I was on the h910 model but now its saying us966 for some reason. I can also note that i tried to install the deox rom or whatever it is and it would say it was installed but when i reboot to system it just goes back into fastboot can anyone help me with this? I realized i screwed up but is there anything i can do? I can contact att and get a replacement but i dont know if they will do it since the bootloader is on there.

Oamamn5 said:
Hey guys so i was on stock lg v20 software and i recently rooted and didnt realize that i would loose wifi calling... I tried to do a factory reset but that was a mistake... ATM i currently can get into bootloader mode and fastboot but i am not able to do anything else but that... For some reason when i mount on bootloader the internal storage doesnt even show up... Im not sure what to do at this point I dont think i can just reset back to stock because there isnt no firmware... I know there is a krz file that i downloaded i used to the flasher software but it didnt do anything for some reason i put my phone into download mode and it would be stuck at 0 percent... I was on the h910 model but now its saying us966 for some reason. I can also note that i tried to install the deox rom or whatever it is and it would say it was installed but when i reboot to system it just goes back into fastboot can anyone help me with this? I realized i screwed up but is there anything i can do? I can contact att and get a replacement but i dont know if they will do it since the bootloader is on there.
Click to expand...
Click to collapse
Umm try getting back into Recovery if you've already flashed TWRP. Pull battery out, hold down POWER and VOL DOWN at the same time, the second that the LG logo pops up, let go of power and hold it back down again really quick. If you do it right, you will get a factory reset screen. Say yes to both screens. If you are unsure that you have TWRP flashed, reflash TWRP from fastboot. If you are able to get to TWRP, do a clean wipe [(dalvik, boot,system, cache) + (format data)] then flash your desired rom.
I don't know anything about going back to stock, especially since I'm on the Sprint variant. Good luck.

Oamamn5 said:
Hey guys so i was on stock lg v20 software and i recently rooted and didnt realize that i would loose wifi calling... I tried to do a factory reset but that was a mistake... ATM i currently can get into bootloader mode and fastboot but i am not able to do anything else but that... For some reason when i mount on bootloader the internal storage doesnt even show up... Im not sure what to do at this point I dont think i can just reset back to stock because there isnt no firmware... I know there is a krz file that i downloaded i used to the flasher software but it didnt do anything for some reason i put my phone into download mode and it would be stuck at 0 percent... I was on the h910 model but now its saying us966 for some reason. I can also note that i tried to install the deox rom or whatever it is and it would say it was installed but when i reboot to system it just goes back into fastboot can anyone help me with this? I realized i screwed up but is there anything i can do? I can contact att and get a replacement but i dont know if they will do it since the bootloader is on there.
Click to expand...
Click to collapse
I had the similar problem, Im on the sprint variant. If you can access the boot loader. Run Step 3 of the dirty Santa method. this will install the TWRP recovery again, if somehow it is corrupt. After that, download the stock from for your h910 model and place it on an SD card. Flash it and see if that fixes it.
At least with this you will know that it is most likely a firmware issue.
Note: if after you install TWRP and it just hangs on the LG logo, at some given point, you can run the command via your respected operating system.
adb reboot recovery
and that should kick you into TWRP.

This is not an answer to your question, but you should not lose wifi calling from just rooting. Stock based ROMs should also have wifi calling working.

well dang for some reason my wifi calling wasnt working and ik for a fact that the fm radio wasnt working also not that i need it anyways. Well what i did was call att and thank god there sending me a replacement so im going to send this one back when i get the new one i would like to root the new phone but I do not want to lose wifi calling if i do it again i doubt ill be able to get another replacement lol. Is there a easier way to root possibly? And I cant download a stock firmware because i basically cant find one for my phone I have no way to go back to stock so a rom is only option Im going to try this one more time just to check it im going to download a rom for my phone and ill check it

Oamamn5 said:
well dang for some reason my wifi calling wasnt working and ik for a fact that the fm radio wasnt working also not that i need it anyways. Well what i did was call att and thank god there sending me a replacement so im going to send this one back when i get the new one i would like to root the new phone but I do not want to lose wifi calling if i do it again i doubt ill be able to get another replacement lol. Is there a easier way to root possibly? And I cant download a stock firmware because i basically cant find one for my phone I have no way to go back to stock so a rom is only option Im going to try this one more time just to check it im going to download a rom for my phone and ill check it
Click to expand...
Click to collapse
You may want to check out this thread. If you can't get out of this situation you should also consider not rooting your next device.
https://forum.xda-developers.com/v20/how-to/stock-att-h910-stock-recovery-boot-image-t3528060

[SOLVED] Cascading failures leading to bootloop and softbrick

Hello all. I am about done with this phone. Let me give you a quick timeline.
I had a bootloader error, so I flashed the NPN25.137-35 images to get it working
I used it for about 1 week, installing all of the OTA security updates
One morning, my phone had restarted (I know because "You must enter your pattern after a restart")
Over the course of this day, google apps starting force closing and opening some of them would soft reboot the phone.
The next day, random apps were doing it too
Finally, after one crash, the OS never came back up, it was bootlooping
Upon a hard restart, the phone only boots into bootloader.
This is where I am now. I have downloaded NPN...35-5, NPNS...93-10, and NPNS...92.14. Unfortunately, trying to flash any of these give me a "prevaildation failed security update downgrade" error on every partition I try to flash. The phone just bootloops when I try to restart it.
Things I have tried:
Using fastboot to manually install one of the 3 packages mentioned above.
Using a toolkit to automate the install of the 3 packages.
Using Motorola Device Manager (Never got it to launch)
Flashing the blankflash bin (No usable image file found)
Android OEM unlock setting was not set before this crash, so I cannot unlock the bootloader.
Praying to various deities.
Unzipping the packages, editing the *info.txt file into androidinfo.txt and rezipping to use as an update package (Invalid info.txt error)
I have no idea what to do next. I find it frustrating that Motorola doesn't differentiate between 32GB, 64GB, Amazon ads, no amazon ads, US, EU, or indian variant in it's model numbers! Everything is just "XT1687" and none of the update files are named with words, so knowing what the hell I'm flashing is impossible.
So, frustrations aside, does anyone have any suggestions as to how I can get this phone working again. On a side note, the only thing that I can think of that would cause such a cascading failure from Stock OS is RAM or Storage corruption / failing. Any thoughts on that as well?
=~=~=~=~= SOLUTION FOUND =~=~=~=~=
This may not be a good solution for anyone else that has this issue, but recently Oreo came out and the OTA update was captured. I was able to flash the new OTA because it had a higher security level and at least got the phone bootable.

Do you know what software channel you were on? E.g. retus, retla, etc? If your phone was completely up to date with the OTA, then you can't use a firmware version of less than 92-14 or 93-14. Whether or not you use 92 or 93 depends on the channel.
Locked bootloader limits other possibilities unfortunately.

Retus. I can't guarantee it, but that looks familiar to me, like I had seen it somewhere in the "about phone" section. Is there a released Stock image that has the current security patch? I can't find it on XDA and I'm not trusting androidfixfiles.info or a link in a youtube video.

93-14 hasn't been leaked yet. So you'll be stuck for now.

Kilo__ said:
I have no idea what to do next. I find it frustrating that Motorola doesn't differentiate between 32GB, 64GB, Amazon ads, no amazon ads, US, EU, or indian variant in it's model numbers! Everything is just "XT1687" and none of the update files are named with words, so knowing what the hell I'm flashing is impossible.
So, frustrations aside, does anyone have any suggestions as to how I can get this phone working again. On a side note, the only thing that I can think of that would cause such a cascading failure from Stock OS is RAM or Storage corruption / failing. Any thoughts on that as well?
Click to expand...
Click to collapse
As a last resort you might try booting TWRP in fastboot mode, download and flash the TWRP flashable version of NPNS25.137-93-14. and see if that gets you back to a working phone. Just a suggestion. I don't know if it will boot when the bootloader is locked but it is worth a try.

pastorbob62 said:
As a last resort you might try booting TWRP in fastboot mode, download and flash the TWRP flashable version of NPNS25.137-93-14. and see if that gets you back to a working phone. Just a suggestion. I don't know if it will boot when the bootloader is locked but it is worth a try.
Click to expand...
Click to collapse
The phone was completely stock. It has the stock recovery and bootloader.

Kilo__ said:
The phone was completely stock. It has the stock recovery and bootloader.
Click to expand...
Click to collapse
I get that. What I am suggesting is not installing TWRP, but booting it from fastboot, if it is even possible. Given your results trying to flash a ROM I would say not. But what do you have to lose by trying?

pastorbob62 said:
I get that. What I am suggesting is not installing TWRP, but booting it from fastboot, if it is even possible. Given your results trying to flash a ROM I would say not. But what do you have to lose by trying?
Click to expand...
Click to collapse
I've tried that with a locked bootloader myself, it doesn't allow a non-signed image to boot. OP should give it a go as a 'hail Mary' attempt, but I wouldn't be holding my breath.

I've never heard of a phone that was fully stock with no mods or flashing ever done on it getting a bootloader error. The only bootloader error I am aware of is when the bootloader and ROM build are mismatched which doesn't happen unless the phone is being manually flashed. Was the phone on a custom ROM and you tried to return to full stock? Did you purchase the phone used?
If no to both exactly what did you see when you got the bootloader error? What was the message and what was the phone doing?
People who are on full stock with a locked bootloader don't usually flash system images so your story is a little hard for me to understand unless there is more to it. Normally a factory reset would be the logical solution when your phone is acting odd--flashing a system image seems pretty extreme and it sounds like flashing the wrong system image might be the cause of your current problems.

jhs39 said:
I've never heard of a phone that was fully stock with no mods or flashing ever done on it getting a bootloader error. The only bootloader error I am aware of is when the bootloader and ROM build are mismatched which doesn't happen unless the phone is being manually flashed. Was the phone on a custom ROM and you tried to return to full stock? Did you purchase the phone used?
If no to both exactly what did you see when you got the bootloader error? What was the message and what was the phone doing?
People who are on full stock with a locked bootloader don't usually flash system images so your story is a little hard for me to understand unless there is more to it. Normally a factory reset would be the logical solution when your phone is acting odd--flashing a system image seems pretty extreme and it sounds like flashing the wrong system image might be the cause of your current problems.
Click to expand...
Click to collapse
I agree. :good:

While my phone was wholly stock, I am not new to phone rooting or custom ROMS. I bought the phone from someone who was trying to unlock it. They screwed something up and couldn't get the phone to boot. I bought it, flashed the NPN25.137-35 image after reading plenty of XDA posts about it. This one was the Retus / North America stock image. Flashed using the suggested guidelines that are along the lines of "fb_oem_mode ... flash oem oem.bin ... flash partition sparsechunk1.img" (Something like that). That got it running and once booted, it had many OTAs update in quick succession. After about a week the phone started having trouble. Google apps would crash frequently, then non-google apps started crashing and restarting my phone. After one said restart, the phone would only bootloop. I tried rebooting into recovery to do a factory reset and got the bootloader instead. I can go take a look at the bootloader and see if it says it's secure / oem or what

Kilo__ said:
While my phone was wholly stock, I am not new to phone rooting or custom ROMS. I bought the phone from someone who was trying to unlock it. They screwed something up and couldn't get the phone to boot. I bought it, flashed the NPN25.137-35 image after reading plenty of XDA posts about it. This one was the Retus / North America stock image. Flashed using the suggested guidelines that are along the lines of "fb_oem_mode ... flash oem oem.bin ... flash partition sparsechunk1.img" (Something like that). That got it running and once booted, it had many OTAs update in quick succession. After about a week the phone started having trouble. Google apps would crash frequently, then non-google apps started crashing and restarting my phone. After one said restart, the phone would only bootloop. I tried rebooting into recovery to do a factory reset and got the bootloader instead. I can go take a look at the bootloader and see if it says it's secure / oem or what
Click to expand...
Click to collapse
Try flashing just the stock recovery, as it sounds like that is corrupt. Ideally you'd want to get a recovery that was the same build as you were on after all the OTAs had installed. At least you'd hope that that would give you the factory reset option.
If that doesn't work, there's fastboot commands to erase user data, cache, which would be pretty much what a factory reset would do. Hope you had your data backed up.

Oreo OTA came out recently. Someone grabbed the update file and uploaded it. I was able to flash it and get the phone to boot. The verdict is still out on if it'll be stable.

Cant get OTAs to install on Perry

Problem is in the title. Here are the Cliff's Notes:
1) got Moto E4 from Textnow
2) fastboot boot TWRP.img (cant recall which image I used but pretty sure it was proper. if this makes a difference I can dig out the TWRP I used and attach it, but I really cannot recall which one it was. Pretty sure I got it from xda though, not the official TWRP page)
3) took TWRP backup of bone-stock device.
4) unlock bootloader at Motorola.com
5) check out the custom roms and found out about the LTE problem. Seanstars fix didnt work for me on several roms, but in his defense I may have done something wrong. I didnt want to mess with it anymore and decided to go back to stock.
6) I found out that I lost my bone-stock-TWRP backup through my own idiocy. I honestly have no idea how I got back to stock but I managed it. Seems to be awful hard to get a stock rom to work with. I must not be looking hard enough but it seems like all the links for Perry stock roms here are dead.
Now to the problem.... after all that I cant get OTA updates. I get notifications, the update downloads,, but no joy.
Device does *not* restart after the update downloads.
Manual restart begins the update process, but then I get the Android on the Operating Table screen. I relocked the bootloader thinking that might be the issue, but now I fear that there is some sort of signature verification issue that is stopping the update.
Trying to give relevant info from the bootloader:
Baseband: M8920_15000.280.06.58.02R PERRY_NA_CA_CUST
Product/Variant: perry XT1766 16GB P3B
I really dont know where to go from here though. Any help is appreciated, thanks in advance.

knoober said:
Problem is in the title. Here are the Cliff's Notes:
1) got Moto E4 from Textnow
2) fastboot boot TWRP.img (cant recall which image I used but pretty sure it was proper. if this makes a difference I can dig out the TWRP I used and attach it, but I really cannot recall which one it was. Pretty sure I got it from xda though, not the official TWRP page)
3) took TWRP backup of bone-stock device.
4) unlock bootloader at Motorola.com
5) check out the custom roms and found out about the LTE problem. Seanstars fix didnt work for me on several roms, but in his defense I may have done something wrong. I didnt want to mess with it anymore and decided to go back to stock.
6) I found out that I lost my bone-stock-TWRP backup through my own idiocy. I honestly have no idea how I got back to stock but I managed it. Seems to be awful hard to get a stock rom to work with. I must not be looking hard enough but it seems like all the links for Perry stock roms here are dead.
Now to the problem.... after all that I cant get OTA updates. I get notifications, the update downloads,, but no joy.
Device does *not* restart after the update downloads.
Manual restart begins the update process, but then I get the Android on the Operating Table screen. I relocked the bootloader thinking that might be the issue, but now I fear that there is some sort of signature verification issue that is stopping the update.
Trying to give relevant info from the bootloader:
Baseband: M8920_15000.280.06.58.02R PERRY_NA_CA_CUST
Product/Variant: perry XT1766 16GB P3B
I really dont know where to go from here though. Any help is appreciated, thanks in advance.
Click to expand...
Click to collapse
A number of partitions need to be pure stock for OTAs to work on Moto devices - including many that are not normally mounted. Likely one or more was altered by previous tinkering. Obviously system (never mounted r/w) and recovery; data must not have had dm-verity disabled. Etc, etc.

Phone won't boot after TWRP restore

I really need help. I don't have a usable phone.
It's a long sad story but I had a working rooted phone with stock Android 9 and Magisk. Because I could not get OTA updates I wanted to update the old version installed, but never succeeded. To make a long story short, since I had a recent Twrp backup so I did a twrp restore.
Rebooting after that caused a boot loop. I finally flashed a stock boot.img using adb and ended with either a boot loop or just the Moto image staying static.
I gave up and decided to do a factory restore.
TWRP is no longer available as recovery. I now get the dead android with red exclamation mark. I got to the options and selected factory restore with wipe user data. Reboot now gives me a static Moto image and nothing further.
I repeated factory restore with wipe user data 2 more times with same result.
How do I get a working phone again?
Please help. Thank you.

Hi there,
I had a similar problem with my phone a few days ago.
Did you try to flash back your stock os with a blank flash? for me this worked, I just had to make sure that ALL files of the Rom image were included in the batch/shell script. For me with a reteu image one was missing (I think the vendor.002 or something like that), otherwise my phone was also stuck at boot.
Maybe that helps! good luck!

Blankflash can be complicated; at least it was for me. Do a Google search, maybe, for LMSA. It's a software program from Lenovo (make sure when you find it that it is lenovos website) and download this app on your windows PC. Normally, and with a little luck, you can put your phone in fastboot mode (it instructs you through all this, too), go-to Restore and LMSA will download the most recent firmware and flash you back to stock. Hope you have some luck! if not I can try to be more helpful with blank / because it took me months to figure out and find a compatible one but I still have it somewhere.

DrHelicopter said:
Hi there,
I had a similar problem with my phone a few days ago.
Did you try to flash back your stock os with a blank flash? for me this worked, I just had to make sure that ALL files of the Rom image were included in the batch/shell script. For me with a reteu image one was missing (I think the vendor.002 or something like that), otherwise my phone was also stuck at boot.
Maybe that helps! good luck!
Click to expand...
Click to collapse
I finally was able to flash stock rom again, re root and restore my apps with Titanium backup. I remembered a partially broken old phone I had and got it working. That relieved the stress of not having a phone and allowed me to work more calmly on my main phone. Still don't know why the twrp restore messed the phone up. Makes me bother why I'm using twrp for backups.

clintongsan said:
Blankflash can be complicated; at least it was for me. Do a Google search, maybe, for LMSA. It's a software program from Lenovo (make sure when you find it that it is lenovos website) and download this app on your windows PC. Normally, and with a little luck, you can put your phone in fastboot mode (it instructs you through all this, too), go-to Restore and LMSA will download the most recent firmware and flash you back to stock. Hope you have some luck! if not I can try to be more helpful with blank / because it took me months to figure out and find a compatible one but I still have it somewhere.
Click to expand...
Click to collapse
I tried LMSA. It had entries for several Moto G7 phones (plus, etc) but not the plain G7. Strange.

maybeme2 said:
I tried LMSA. It had entries for several Moto G7 phones (plus, etc) but not the plain G7. Strange.
Click to expand...
Click to collapse
I don't know if you still want to flash via fastboot, but there is a good guide for the g7 plus here .
You just need the last part, if your bootloader is working. Just keep in mind you need another image from lolinet, the standard G7 is codenamed 'river' as far as i know, so this should be the place for you.
And remember to check if all files (of the extracted image) are included in the 'flashfile.bat' to ensure the flash is complete, otherwise it maybe won't boot.
Hope this helps recovering your phone!

RE:
maybeme2 said:
I tried LMSA. It had entries for several Moto G7 phones (plus, etc) but not the plain G7. Strange.
Click to expand...
Click to collapse
Hmm, okay. That is strange but maybe you have the G7 Plus variant? I don't know that model but the regular G7 is codenamed to (river) xt1962-1. So if you boot into fastboot (from power off; volume down and power held until the fastboot screen appears), look for the third or fourth line down, it will read something like "Product/Variant: river XT1962-1 64GB..." just to ensure that you are looking at the right forum/device. If you are still having issues and if all else does not prove successful, let me know and I can share the blankflash that worked for me along with the best instructions from memory on how I did it. My phone was once bricked to the point where no screen came on at all and I thought it was a goner (actually did it to two seperate G7s as I was learning why Lineage isn't my favorite custom ROM at the time lol) so I know the blankflash I have will work but I would recommend it as a last measure due to the fact that any and all data will be wiped so you won't be able to hold onto anything that is on the device's storage, itself. Hope you got it fixed and wishin you luck!
---------- Post added at 11:13 PM ---------- Previous post was at 11:10 PM ----------
DrHelicopter said:
Hi there,
I had a similar problem with my phone a few days ago.
Did you try to flash back your stock os with a blank flash? for me this worked, I just had to make sure that ALL files of the Rom image were included in the batch/shell script. For me with a reteu image one was missing (I think the vendor.002 or something like that), otherwise my phone was also stuck at boot.
Maybe that helps! good luck!
Click to expand...
Click to collapse
Hey there; do you happen to have a page or website handy that explains blankflash and how the script runs? I remember there being so much confusion over it such as some people had me thinking I needed to find an external firehose program, codes, etc., and as it turned out I only needed the correct blankflash. I was able to fix my devices a couple of months ago but I was just still a bit curious as to the behind-the-scenes details that the software runs in order to be such an awesome fix. Thanks, in advance. Take care!

Fortunately I was finally able to download the latest stock android 9 from Lolinet and flash it to the phone with fastboot. I rooted again with Magisk, flashed copypartitions, and restored my apps and data from a recent Titanium Backup. So I am good now. But, it was very stressful for 2-3 days because I'm not an expert.
Yes the phone is river XT1962-1 64GB, but for some reason my LMSA did not recognize it. Extremely strange but unimportant now since I'm now back in business. I don't know for sure what happened but I suspect it may have had something to do with Moto G7's A / B partitions getting mixed up.

LMSA needs to be updated if there is no Moto g7 option. I just checked on my install and the option was there.

Has anyone ever actually used a TWRP restore? I have tried numerous times to no avail. It's rather annoying but I hope it'll get fixed one day to do backups/restores...same goes for adb backups.

clintongsan said:
Has anyone ever actually used a TWRP restore? I have tried numerous times to no avail. It's rather annoying but I hope it'll get fixed one day to do backups/restores...same goes for adb backups.
Click to expand...
Click to collapse
I've successfully used twrp restores several times on previous phones. Saved me many times. But they were all on Nexus phones and earlier android versions.
The only time I used it on the Moto G7 I got stuck in a bootloop. Maybe it's the newer A B dual partitions causing my problems. Don't know for sure. But without a dependable system restore capability, twrp loses its value to me.
Now I am even afraid to try another twrp restore as a test in case I get thrown back into a boot loop. See my note on
https://forum.xda-developers.com/g7-plus/development/recovery-twrp-3-3-0-moto-g7-plus-t3930050/page9

Wifi/bluetooth keep trying to turn on but fail everytime.

When I try to enable wifi (or bluetooth), it says 'Turning on...' underneath the icon but the process never succeeds.
Note:
-Under About > Status I see no MAC address for Wifi or Bluetooth.
-Phone is not rooted.
-Bootloader is unlocked.
-No custom recovery.
-Airplane mode is off.
-I am able to access the internet when I put in my SIM card and use my cellular data.
-EDIT: Model is listed as IN2025. The Build number is Oxygen OS 11.0.2.2.IN11AA.
-EDIT: I keep my SIM out of this phone (it's in my fully working phone). Can insert if need be.
My attempts to solve this issue (none have worked):
-I updated to OxygenOS 11.
-I booted into recovery and wiped everything, including cache. I also did a System Reset.
-I went to Settings > System > Reset Wifi, mobile and Bluetooth. I also did Erase all data (factory reset) in the same place.
Is there anything else left to try? Is there a way to flash the modem image maybe, I remember having to do that with my Nexus 4 many years ago.
Thanks!

A factory reset never finds the root cause. A virus or an old load are the only reasons to use it otherwise find the root cause. Usually a bad setting. If it's software caused the solution is right in front of you.
Network reset, worth a shot.
Clear system cache, can't hurt.
Clear data in sim card tool kit apk.
Both are probably redundant since you already did a hard reset, but try anyway.
Otherwise...
Bad sim card (try reseating it or replace otherwise) , corrupted firmware, or defective hardware.

Which phone do you have? I've seen this when a user has had a Chinese version and converted to global then when they updated to 11 it all went wrong.
If you're not using a converted Chinese phone then it could very well be your boot image. Extract it using payload then flash it.
If not that then MSM restore your current firmware.

dladz said:
Which phone do you have? I've seen this when a user has had a Chinese version and converted to global then when they updated to 11 it all went wrong.
If you're not using a converted Chinese phone then it could very well be your boot image. Extract it using payload then flash it.
If not that then MSM restore your current firmware.
Click to expand...
Click to collapse
Sorry, what is **MSM** restore?
Under About phone the Model is listed as IN2025. The Build number is Oxygen OS 11.0.2.2.IN11AA.
So I extracted all the images(?) using payload and very foolishly decided to
Code:
fastboot flash modem modem.img
The phone doesn't boot up anymore/remains stuck in loading phase (spinner...). I did a
Code:
fastboot flash boot boot.img
+ wipe + factory reset but still stuck in loading phase.
Any ideas as to how I can fix my mistake?
I appreciate all your help guys.

bassamanator said:
Sorry, what is **MSM** restore?
Under About phone the Model is listed as IN2025. The Build number is Oxygen OS 11.0.2.2.IN11AA.
So I extracted all the images(?) using payload and very foolishly decided to
Code:
fastboot flash modem modem.img
The phone doesn't boot up anymore/remains stuck in loading phase (spinner...). I did a
Code:
fastboot flash boot boot.img
+ wipe + factory reset but still stuck in loading phase.
Any ideas as to how I can fix my mistake?
I appreciate all your help guys.
Click to expand...
Click to collapse
Ah yea that's not good. 2025 AFAIK is global mainly sold in the US.
The MSM tool is in discussion I believe and it's a tool you use to restore your phone using EDL mode, to get to EDL.
Power off your phone.
Connect it to your computer (if it turns on again turn it back off)
Then open up the MSM tool and press and hold volume up and down
Your computer will recognise the the device and at this point you should start the process as it will try again to reboot shortly after without any input from you.
This is the thread you need.
[OP8PRO][OOS 11AA/BA/DA] Unbrick tool to restore your device to OxygenOS
Disclaimer: By attempting any of the processes listed in this thread you accept full responsibility for your actions. I will not be held responsible if your device stops working, catches fire, or turns into a hipster and claims to have been...
forum.xda-developers.com
Bare in mind this will relock your bootloader but it's easy to get that back unlocked.
Any questions regarding the tool just ask in the thread.
(you shouldn't need to providing you download the right one)
Download the latest firmware within the tool. If you get stuck don't just guess, ask someone.

@dladz
So I've managed to unbrick the phone using that tool. Thanks.
I'm going to install the latest oxygenos again, extract the boot.img from that zip, and flash it again as per your recommendation.

So I flashed OnePlus8ProOxygen_15.O.32_OTA_0320. No wifi. I extracted the boot.img and then flashed it via fastboot. Still no wifi.
Anything else that I can try?
I guess this is a hardware problem?

bassamanator said:
So I flashed OnePlus8ProOxygen_15.O.32_OTA_0320. No wifi. I extracted the boot.img and then flashed it via fastboot. Still no wifi.
Anything else that I can try?
I guess this is a hardware problem?
Click to expand...
Click to collapse
But now you have bt?

blackhawk said:
But now you have bt?
Click to expand...
Click to collapse
No bluetooth either. Same exact issue as with the Wifi, it says Turning on... then it doesn't.

bassamanator said:
No bluetooth either. Same exact issue as with the Wifi, it says Turning on... then it doesn't.
Click to expand...
Click to collapse
How/when did it start? Anything happen to the phone?

bassamanator said:
@dladz
So I've managed to unbrick the phone using that tool. Thanks.
I'm going to install the latest oxygenos again, extract the boot.img from that zip, and flash it again as per your recommendation.
Click to expand...
Click to collapse
So if you've used that tool then it'll have relocked your bootloader.
Did you unlock it again? AFAIK you can't flash another boot image unless you unlock it again.
The only other thing i can recommend (if you really don't want to RMA)
Would be to downgrade to 10 but in all fairness that really shouldn't even be an option at this point, you've flashed a clean OS back as oxygen would have, you've updated via the official OTA route.
No I think it's time to contact OnePlus for an RMA.
Unless someone else had seen this issue personally I haven't.
Had you rooted in the past btw? Flashed many magisk modules??
I find it highly unlikely that they could survive this but you could potentially try the magisk removal command, can never remember it it's in my payload dumper guide.
If no one else chimes in I'd say it's an RMA, I've not seen it before, it's strange.
Also (and please don't put it on here) but is your IMEI missing too?
This could be your EFS partition if so.
Edit: found this super old thread for the OnePlus one, same issue.
I think this is fixable, potentially remotely from OnePlus and or anyone else who has access to the updated tool, might be worth mentioning in the MSM thread if you haven't already.
PS: don't follow the guide in the link btw it's for the 1+1 lol, in just putting it here as a reference
OnePlus Community
Introducing our new OnePlus Community experience, with a completely revamped structure, built from the ground-up.
forums.oneplus.com

blackhawk said:
How/when did it start? Anything happen to the phone?
Click to expand...
Click to collapse
I got the phone used right before Christmas. It still had the protective plastic on it until I removed it today. It really is in mint condition (or looks to be). I've been away and finally got around to moving things over from my old oneplus 3T.
It's certainly possible that I bought a lemon but at this point I'd like to just fix it if I can.

bassamanator said:
I got the phone used right before Christmas. It still had the protective plastic on it until I removed it today. It really is in mint condition (or looks to be). I've been away and finally got around to moving things over from my old oneplus 3T.
It's certainly possible that I bought a lemon but at this point I'd like to just fix it if I can.
Click to expand...
Click to collapse
I think it's fixable now I really do
From what I've been reading I think it's a mixture of partitions that have been borked z namely the EFS and potentially the persist.img partition if the same position structure exists that did back in the day.
With that in mind are you able to use your fingerprint? I only ask as persist is linked to it so if that's not working then we may have a correlation between problems.
If it is then it's a ? Over the theory.
I'll keep reading but from what I can gather it seems that EFS and persist at least were linked, can't be sure if they are this point.
Have a look at that link I sent see if anything raises a flag for you, bare in mind it's for an older device

dladz said:
So if you've used that tool then it'll have relocked your bootloader.
Did you unlock it again? AFAIK you can't flash another boot image unless you unlock it again.
The only other thing i can recommend (if you really don't want to RMA)
Would be to downgrade to 10 but in all fairness that really shouldn't even be an option at this point, you've flashed a clean OS back as oxygen would have, you've updated via the official OTA route.
No I think it's time to contact OnePlus for an RMA.
Unless someone else had seen this issue personally I haven't.
Had you rooted in the past btw? Flashed many magisk modules??
I find it highly unlikely that they could survive this but you could potentially try the magisk removal command, can never remember it it's in my payload dumper guide.
If no one else chimes in I'd say it's an RMA, I've not seen it before, it's strange.
Also (and please don't put it on here) but is your IMEI missing too?
This could be your EFS partition if so.
Edit: found this super old thread for the OnePlus one, same issue.
I think this is fixable, potentially remotely from OnePlus and or anyone else who has access to the updated tool, might be worth mentioning in the MSM thread if you haven't already.
PS: don't follow the guide in the link btw it's for the 1+1 lol, in just putting it here as a reference
OnePlus Community
Introducing our new OnePlus Community experience, with a completely revamped structure, built from the ground-up.
forums.oneplus.com
Click to expand...
Click to collapse
Yes I had to oem unlock again.
As far as I know the phone was not rooted but it's a used phone. Superficially it's in mint condition, I just removed the plastic film just earlier. I'll post in the MSM thread and checkout the new one you posted.
EDIT: the phone has 2 IMEI numbers.

bassamanator said:
Yes I had to oem unlock again.
As far as I know the phone was not rooted but it's a used phone. Superficially it's in mint condition, I just removed the plastic film just earlier. I'll post in the MSM thread and checkout the new one you posted.
Click to expand...
Click to collapse
I've already posted in the MSM thread for you.
What about your fingerprint? Is that still working?

dladz said:
I think it's fixable now I really do
From what I've been reading I think it's a mixture of partitions that have been borked z namely the EFS and potentially the persist.img partition if the same position structure exists that did back in the day.
With that in mind are you able to use your fingerprint? I only ask as persist is linked to it so if that's not working then we may have a correlation between problems.
If it is then it's a ? Over the theory.
I'll keep reading but from what I can gather it seems that EFS and persist at least were linked, can't be sure if they are this point.
Have a look at that link I sent see if anything raises a flag for you, bare in mind it's for an older device
Click to expand...
Click to collapse
So I've never registered my fingerprint on a smartphone, ever, but I thought I would register one of my toes just to figure this thing out. When I get to the Fingerprint Setup screen I get the following error: Enrollment was not completed. Fingerprint registration error, please try again.
Does this help narrow down the issue?

bassamanator said:
So I've never registered my fingerprint on a smartphone, ever, but I thought I would register one of my toes just to figure this thing out. When I get to the Fingerprint Setup screen I get the following error: Enrollment was not completed. Fingerprint registration error, please try again.
Does this help narrow down the issue?
Click to expand...
Click to collapse
Yea for me it does, it shows there's a correlation between the persist problem and the EFS problem and a direct connection to your IMEI or Mac address issue.
With this in mind I would recommend the persist.img fix thread..
Getting that working may be key to solving the Mac / IMEI problem.
At this point nothing is going to hurt.

Here is the thread you'll need.
[GUIDE] Fix PERSIST.IMG Loss Of Finger Print Sensor
New video guide below VIDEO GUIDE 1. *VERY IMPORTANT* We need to back up your broken persist.img and store it in a safe place. PC preferred. We will need this later. Do not leave the backup on the device as the next step will wipe the device...
forum.xda-developers.com
Now I have not been through this but again it can't hurt at this point.

dladz said:
Here is the thread you'll need.
[GUIDE] Fix PERSIST.IMG Loss Of Finger Print Sensor
New video guide below VIDEO GUIDE 1. *VERY IMPORTANT* We need to back up your broken persist.img and store it in a safe place. PC preferred. We will need this later. Do not leave the backup on the device as the next step will wipe the device...
forum.xda-developers.com
Now I have not been through this but again it can't hurt at this point.
Click to expand...
Click to collapse
I was about to say, I want to try something along the lines of
fastboot erase modemst1
fastboot erase modemst2
fastboot erase persist
Click to expand...
Click to collapse
or something along those lines from this post https://forums.oneplus.com/threads/no-imei-and-no-efs-backup.322534/page-4#post-14545355 on that old oneplus forum thread you posted.
I'll try the new link you posted instead though.
IMEI is fine btw, the phone dials and connects just fine to cellular.

bassamanator said:
I was about to say, I want to try something along the lines of or something along those lines from this post https://forums.oneplus.com/threads/no-imei-and-no-efs-backup.322534/page-4#post-14545355 on that old oneplus forum thread you posted.
I'll try the new link you posted instead though.
IMEI is fine btw, the phone dials and connects just fine to cellular.
Click to expand...
Click to collapse
Ok don't do the EFS fix you do not have an EFS back up.
Give this a shot
go to data/misc/wifi (required root)
-backup file wpa_supplicant.conf in this folder which contains usename and password wifi
- delete all file in this folder
- turn on wifi ( if you careful, you can reboot )
- now you can connect to wifi
- recovery file wpa_supplicant.conf
This isn't my writing. The English is a little broken but you get the point