Database Users

Will not instal OTA software update Plus MTP problem

Hi all
Just bought an unlocked Sprint S4
Two problems
The lollipop OTA update aborts with message: "/system/media/BST_bootsamsung.qmg" has unexpected contents.
E: Error in /cache/update.zip (status 7) Installation aborted.
Secondly when connecting the S4 to a PC I get message from PC saying: 'the last usb device you connected to this computer malfunctioned and windows does not recognise it'
I've installed kies no help there.
searched for remedies tried developer options etc on the phone all to no avail.
cannot get windows to recognise the phone as mtp device
when I plug it in I get no notifications on the phone
it does show its charging
running windows 10

Sorted the usb problem, used the direct computer usb port and it was recognised, presumably not enough power from hub ports.
Can anyone help with the failure to update to lollipop?

[email protected] said:
Sorted the usb problem, used the direct computer usb port and it was recognised, presumably not enough power from hub ports.
Can anyone help with the failure to update to lollipop?
Click to expand...
Click to collapse
Search for your phone and Download a Firmware for your phone from www.sammobile.com and install it via Odin
Refer to any Flashing Guide or search Google on how to use Odin

Thanks
I found two firmwares with my code
Model SPH-L720
Model name GALAXY S4
Country Spint (cdma)
Version Android 4.4.2
Changelist 2162929
Build date Wed, 09 Jul 2014 00:09:48 +0000
Product code SPR
PDA L720VPUFNG2
CSC L720SPTFNG2
and
Model SPH-L720
Model name GALAXY S4
Country Unknown
Version Android 4.4.2
Changelist 2162929
Build date Wed, 09 Jul 2014 00:09:48 +0000
Product code XAS
PDA L720VPUFNG2
CSC L720SPTFNG2
cannot work out which is mine

[email protected] said:
cannot work out which is mine
Click to expand...
Click to collapse
Give me your phone info

RubbaBand said:
Give me your phone info
Click to expand...
Click to collapse
ok

GUIDE Restoring S8/S8+ to ORIGINAL Carrier Firmware

I've seen multiple posts in the threads regarding the unlocked SM-G955U1 firmware on how to get the phone back to the original carrier firmware in the event somebody wanted to return the phone, or whatever.
So there are a couple of different ways, you can use Odin and download the appropriate firmware for your model/carrier via a site like Sammobile, etc... or what may be the best option (if you don't have a premium subscription to some of the firmware sites) is just use the SmartSwitch app from Samsung.
My device is a Verizon SM-G955U that I was able to successfully flash to the SM-G955U1 G955U1UEU1AQDC firmware.
If you open up SmartSwitch it actually identifies my G955U as a G955U1 due to the firmware, so you'll need to make sure you don't have your phone connected to your computer while you're doing this, otherwise SmartSwitch will simply download and re-install the latest G955U1 firmware version available, not your carrier specific version.
1) Click "More" from the main screen of SmartSwitch
2) Click "Emergency Software Recovery and Initialization"
3) Click "Device Initialization"
4) If you do not have your device attached to your computer via USB, you'll be given a field to enter your model number, if you do have your device attached to your computer, exit, unplug your device from your computer, and try again.
5) Type your model number in (e.g. SM-G955U) and click "Search".
6) You'll be prompted for the serial number of your device, you can get this from the Status screen of your phone.
a) Your serial number will be checked against a Samsung database to make sure it is both valid, and it matches the device model number that you entered.
b) If you get an error, make sure that you have entered the correct model number of your phone, Samsung is using a serial number database so that people cannot use this application to install other versions of the
S8 firmware on models which they were not meant to be on (e.g. I can't type SM-G955U1 as my model and then use my serial number without getting an error on this screen, since my serial number is linked to a
SM-G955U model.
7) Follow instructions, you'll need to re-connect your phone, and boot it to the bootloader screen by powering it down, holding the bixby + volume down + power buttons.

im sorry man smart switxh dosent have this anymore

What are the Requirements to change Samsung Galaxy S4 i9500 Firmware.

Hi guys.
I am new here.
Can you tell me what should I need to check to change my Android Firmware.
I have S4 i9500 GT Probably China.
model : jftlespr
Android 4.4.2
CSC = CHN
PDA = CHN
Recovery mode : TWRP
I want to updrage to Android 5 but in my phone there is no Software Update Option in my Phone.
Later I downloaded an app from Play Store name " Phone info : Samsung" . This app shows all the info about my phone.
There is an Option for firmware checking on this app and this app gave me options for "I9500ZCUJOH2_I9500CHNJOH2_CHN" . This firmware is downloaded in my PC but Still I need to check before bricking my phone.
Reply Fast PLZ

What is the model number in download mode?

I don`t understand you.
I have S4 I9500 GT
PDA & CSC of my Phone is CHN
Current Firmware is : I9500XXUFNB7
and "Phone info : Samsung" app from Play Store gave me suggestion to use this ROM : "I9500ZCUJOH2"
And the suggested Firmware in downloaded in my PC but I haven`t installed it yet.
Also I need to know that will I lose my IMEI after installing.

Download mode will tell you the exact model #. I don't trust software to do that.
If the phone is from China, you may be very limited in terms of ROMs that can be flashed to the phone.

How can I give you link of my uploaded image. I am new member I can't post links here.

Boot into download mode and get the model number from there. Your post had conflicting information as the gt-i9500 was never sold by sprint yet the model is jfltespr.
Power off the phone completely by removing its battery for 5 seconds.
Re-insert the battery back into its place.
Press and hold Volume Down, Home and Power buttons, all at the same time.
Release the buttons only when the ‘Warning!!’ message appears.
Next, press Volume Up button to confirm that you wish to enter Download Mode.

Cant update OTA, hardware Chinese/Hongkong with software US?

Hi,
My S8 is second hand, there is something wrong, i noticed it first when i try to update and it said its the latest version while actually not (attached file). Then i try to check the software and i found out the the rom and baseband somehow mismatch, one from USA and one from Hongkong. I dont really understand how to interpret the information below which the PDA, CSC, or modem. Can someone help me what is really happen and what should i do to make it normal and can do OTA update?
in AIDA64/Android
Baseband: G950USQU1AQGL
Bootloader: G950USQU1AQGL (sammobile link: https://www.sammobile.com/firmwares/search/G950USQU1AQGL/)
Build ID: NRD90M.G9500ZHU1AQG6 (sammobile link: https://www.sammobile.com/firmwares/galaxy-s8/SM-G9500/TGY/)
in AIDA64/System
model: SM-G9500
Device: dreamqltechn
Product: dreamqltezh

TeranG__ said:
Hi,
My S8 is second hand, there is something wrong, i noticed it first when i try to update and it said its the latest version while actually not (attached file). Then i try to check the software and i found out the the rom and baseband somehow mismatch, one from USA and one from Hongkong. I dont really understand how to interpret the information below which the PDA, CSC, or modem. Can someone help me what is really happen and what should i do to make it normal and can do OTA update?
in AIDA64/Android
Baseband: G950USQU1AQGL
Bootloader: G950USQU1AQGL (sammobile link: https://www.sammobile.com/firmwares/search/G950USQU1AQGL/)
Build ID: NRD90M.G9500ZHU1AQG6 (sammobile link: https://www.sammobile.com/firmwares/galaxy-s8/SM-G9500/TGY/)
in AIDA64/System
model: SM-G9500
Device: dreamqltechn
Product: dreamqltezh
Click to expand...
Click to collapse
You can go to download mode to check your exact hardware model. The things in download mode can't be changed and are telling you the truth.
To go to download mode, power off your device completely and then press volume up + bixby + power button. it will ask you if you really want to continue, press yes and then look what it say by "Model Name". If you're at it already, also check the "warranty void" if its 0 or 1 (0x0 or 0x1).
To exit Donwload mode just press volume down + power button for 7 seconds.
You then can download the newest software for which ever device you have.

@jaannnis
Thank you! So in download mode, i found no phone model, instead i found carrier:xaa also the waranty void is 0x0 (no rooted). I google a little bit and found that is the USA unlocked. Also i just realised the back of my phone written model SM-G950U1. I think my hardware is USA unlocked but the firmware is hongkong (is hongkong better than usa unlocked??)
So what do you think i should? the safest way please. i have no waranty, i bought it online shop and the shop is closed.
should i flash usa unlocked firmware with odin? https://www.sammobile.com/firmwares/galaxy-s8/SM-G950U1/XAA/download/G950U1UEU2CRB9/214007/
or hongkong? or with smart switch?
Edit update:
1. so i tried smart switch 4.1.17054_16 with device initialization, with various combination (correct uncorrect model, correct uncorrect S/N).
- With wrong sn and anything samsung model the pop up is "unable to find the serial number, model name, or IMEI on the server. Please check and try again"
- correct sn and anything samsung model except SM-G950U1, the pop up is "please check the model name and S/N, and enter them again"
- correct sn and SM-G950U1 the pop up is, " 'SM-G950U1' does not support initializing. Please contact our service center."
2. Odin 3.12.3 with SM-G950U1, 2017 december nougat. The installation failed.
hope it helps to overcome my problems. thx

Sprint Samsung Galaxy SM-G950U sucessfully unlocked

Hi you all for those trying to unlock and root the Samsung Galaxy S8 SM-G950U snapdragon locked for USA sprint company. Voila! it is possible even if you got the 6th version firmware (latest update to October 28, 2019)
After some days trying to root and lock unsuccessfully and looking info I gave a shot to movical wesite. Price is very cheap and they guide you into the process. Basically the steps are:
1- download and run unlock client software and select your model. (They send you all the links)
2- Select you phone model and Insert the license provided by movical website in the search bar.
3- Install samsung drivers into the pc and connect the phone via usb to pc
4- Open the device manager (window+x ) and see what type of connection is showing the phone. If it say "modem" it will no work. You must set up to "ADB" for that follow this step (two options):
First developer option must be activated
4.1 Dial *#0808# if this not work (in my case didn't) then
4.2 Dial ##3434# when prompted select CMDA, another screen will show up, then tap on DM+MODEM+ADB.
4.3 Check again device manager after plug the phone again into pc it should now say "ADB"
5- Run Unlock client set up the settings and it will return a message that is not possible unlock cause flash must be done first and the software provide the link to download the files needed for make the flash
6- Flashing:
Open Odin and set up the file recomended by unlock client software on the Odin ( i used v3.13 version) AP section. Let Odin software do the rest. Voila you phone has been flashed.
7- After flashed turn on the phone and plug it again into the pc
6- Set up and Run the Unlock client software again and voila this time the software is able to unlock the phone the message " Unlocked" should be displayed on the screen.
8- Recover to stock room
8.1 Download the files recomended by unlock client for recovery
8.2 Open Odin and set up all the files Ap, BL, CP, CSC (you got two option here if you select CSC home yo got the sprint logo back if you dont want it then select CSC file) and USER Data
8.3 Let odin do the rest and check if it pass
9 Voila phone unlocked
I used window 10 computer. As a reminder i did it for Samsung Galaxy S8 SM-G950U with the 6th version of firmware unlocked by Sprint