Related
My HD dropped in the water. I dissembly it and let it dry for 3 days. Battery was only 30% charged. After 3 days when I switched it on it worked fine for 2 days but now it switched off and is not switching on again . I replaced battery but nothing happened. Any help ...
Normally speaking electronics would be able to handle the water if dried thoroughly and as quickly as possible (using a hairdryer is recommended) and it's the battery which dies on the spot and can actually explode. In your case tho it worked for 2 days after, so that's quite lucky.
If you haven't done it yet, there's a link in the wiki to the technical service manual which shows how to disassemble the phone to it's smallest parts. If you're up to it, you could see if there's anything turning brown\reddish. If so (or not) you could try clean everything as best possible (perhaps with some alcohol) and then try make use of your warranty...
Could very well be the powerswitch itself which is just sticking tho..
so sorry for you man!
That's too bad. I dunno if this will help you at this point since it's already been several days since it fell in the water, but I read that if you drop your phone in water, you should take whatever you can apart, dry them the best you can, and then submerge all of the parts in dry, uncooked rice. This is supposed to absorb all of the moisture from the parts. I actually used this technique once when my old phone fell in water and it worked perfectly.
I know this won't help you at this point, but it may help others...good luck.
BMW^Z4 said:
My HD dropped in the water. I dissembly it and let it dry for 3 days. Battery was only 30% charged. After 3 days when I switched it on it worked fine for 2 days but now it switched off and is not switching on again . I replaced battery but nothing happened. Any help ...
Click to expand...
Click to collapse
Just a word of thumb to all people. Once the phone / battery has been submerged in water you need to discard the battery right away. Never use a battery that has been exposed to water again in your phone. That is how you fry a phone. I bet if you would have used another battery in your phone it might still work.
Too late for BMW^Z4, but to others:
If it was dropped in dirty or especially salty water, after taking it apart, before drying it, you may want to submerge/rinse it in even more clean water. Distilled water would be even better.
Any left over residue (especially salt) will accelerate corrosion of contacts and leads and could indeed cause it too fail a few days later.
Buy another one
AllTheWay said:
Just a word of thumb to all people. Once the phone / battery has been submerged in water you need to discard the battery right away. Never use a battery that has been exposed to water again in your phone. That is how you fry a phone. I bet if you would have used another battery in your phone it might still work.
Click to expand...
Click to collapse
Which is why I said:
'If so (or not) you could try clean everything as best possible (perhaps with some alcohol) and then try make use of your warranty...'
If you take it back to the store and they (HTC) see you've used it as a submersible they'll turn you down and charge you for the repairs..
I dropped my phone in toilet too. Was in back pocket. I heard a clunk and turned around and noticed it was my phone. I quickly removed it. Took cover, battery, sim and sd card out and dried it with tissue. Then i used those super powerful Dyson heated hand driers to dry it as much as possible. It happened Monday night and I still have not tried putting in the battery. Now I don't know if I should try the battery or just buy a new one from the posts up. I am dreading it if it does not work. I would hate to have to buy another HD as they are so expensive. I guess toilet water is not considered clean. Hope no corrosion.
A friend send I should leave it overnight in white spirit but i did not trust him.
Hoping all is well.....
So sorry to hear this.
In another forum, somone accidentally pour coffee on his Athena.
Some one had suggested in another forum that you bury your HD with rice as the later has the moisture absorbing property. Of course, if it is dirty, you should wash it with clean water first.
I would leave it for a few days to let any water completely evaporate before trying on.
I think there may be hope still. Let's keep our finger cross.
tboy2000 said:
A friend send I should leave it overnight in white spirit but i did not trust him.
Click to expand...
Click to collapse
Great way to dissolve the remains of your phone Hope your friend wasn't serious.
Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?
tboy2000 said:
Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?
Click to expand...
Click to collapse
A couple people above you specificly stated to NOT use a battery that has suffered water damage. Get a new battery or risk frying your phone for good.
3 days
3 days may have not been enough unless you left it in a hot dry place. I once put an old nokia phone in the washing machine. When it came out it was full of water and the water had shorted and turned it off (obviously). I wrapped it in a couple of layers of toilet roll and pushed it down the back of the radiator. Water dropped out the bottom and steam went out from the top. This ensures there is no water left. Next (when fully dry) take some sandpaper to the battery connections in the phone and the battery. Water can oxidise the heads and you may not be getting a good connection. Try again and try a friends battery if that does not work.
Good luck (if its not already too late)
i think is too late but....
the better way to avoid definitive damages was an immediate extraction of battery and cards, rinsing in distilled water to avoid corrosion or salt deposition and put on gentle warm hair flux for a long long time.
polish any visible contact with very soft paper and replace with a new battery
pray if you believe and try to turn on
let us know good luck
giano
eaglesteve said:
Some one had suggested in another forum that you bury your HD with rice as the later has the moisture absorbing property. Of course, if it is dirty, you should wash it with clean water first.
Click to expand...
Click to collapse
This is a very good idea! The rice will definitely absorb the moisture.
tboy2000 said:
Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?
Click to expand...
Click to collapse
http://video.about.com/cellphones/Revive-Waterlogged-Cell-Phone.htm
Check out that video for more information. I don't know if it will help but they don't mention about getting a new battery.
However I have heard differing reports.
tboy2000 said:
I dropped my phone in toilet too. ... I guess toilet water is not considered clean.
Click to expand...
Click to collapse
I guess that depends if it was before or after....
Seriously, while urine is salty, conductive and corrosive, the actual water used in the toilet is in fact as clean as that out of your kitchen tap.
If you took it out that quickly, and if it was clean barely conductive water, the battery may not only not be damaged, it may still hold a charge. If you have a multimeter, and you can measure between 3 to 4 Volt, I am fairly sure the battery is fine. Though I am not taking responsibility....
Phone in water
Hi guys,
i just read the HTC water story. Clean it first with pure water (best distilled water) and then use pure alcohol and submerge the electroncis in it.
The water at first replaces the dirt water and washes away particles or solids. As water takes long time to dry alcohol is used to replace the water completely. Alcohol has also a much lower conductivity - therefore avoiding shortened circuits due to salts or similar.
Hope this gives some clarification...worked once in a museum where we had mobiles and they pretty regularly fell into the toilet
Have fun with your HTC,
Nils
I used thoses Dyson fast hand dryers - the ones where you dip your hands in and out. After seeing the video I hope I have not done more damage. I was in a public toilet when it happened so had no access to distilled water, alcohol or rice.
I will find out tomorrow if my phone works and will let everyone know. Fingers crossed.
I have already started looking online for a cheap secondhand HD so if anyone knows of one let me know. London based. I guess I don't have much condidence in the phone working.
I got you beat on that one, don't ask how, but I got coffee cream (liquid) on my HD. Broke it down to component level, cleaned, reassembled and everything is working fine. No corrosion, no battery loss. Luck of the draw I suppose. Now I always have HD in protective case.
I was thinking of getting a BSE or Xtreme Guard protection for this phone but I couldn't help but wonder how you keep the liquid from getting in the crevices (earpiece on the front, speaker on the back, etc.)
funky247 said:
I was thinking of getting a BSE or Xtreme Guard protection for this phone but I couldn't help but wonder how you keep the liquid from getting in the crevices (earpiece on the front, speaker on the back, etc.)
Click to expand...
Click to collapse
You just do your best to avoid pushing the water into those places when you scrape, but some water seems to be unavoidable. Thats why the instructions say to wait 24 hrs for all the liquid to dry. I've found its been fine just leaving it overnight, though ymmv.
astromanic said:
You just do your best to avoid pushing the water into those places when you scrape, but some water seems to be unavoidable. Thats why the instructions say to wait 24 hrs for all the liquid to dry. I've found its been fine just leaving it overnight, though ymmv.
Click to expand...
Click to collapse
Well I mean I suppose it wouldn't be a problem if you could remove the battery but you can't...
You'll be fine. Put a blow dryer on it for a bit to help dry it too.
Sent from my Nexus 4 using Tapatalk 2
Keep your phone in a bag of rice for a few hours after applying it. Its the fastest and most effective way to remove any moisture in the device.
Sent from my Nexus 4 using Tapatalk 2
just bruch the squeegie away from the ports but remember that youre not going to be spraying that much on anyways!!
most important note: Spray the protector and NOT THE PHONE!! lol
I keep a rolled up paper towel near the edges (speaker, mic, headphone jack, microusb slot) and blot around the speaker holes and power button quickly once i have applied and squegeed. It actually does a great job of soaking up excess solution.
Make sure it's not too close to the device before you've applied to avoid napkin specks.
just use micro fiber towel to sit under phone and put on screen protector and use another micro fiber to dry the wetness as you apply...mine went on perfectly...im pretty good at it though I have put zagg on so many phones so it was effortless to me...but just try my technique if you want and I hope it goes well
iboj007 said:
I keep a rolled up paper towel near the edges (speaker, mic, headphone jack, microusb slot) and blot around the speaker holes and power button quickly once i have applied and squegeed. It actually does a great job of soaking up excess solution.
Make sure it's not too close to the device before you've applied to avoid napkin specks.
Click to expand...
Click to collapse
^This. Been using this technique for years without issues.
alewis2k12 said:
just use micro fiber towel to sit under phone and put on screen protector and use another micro fiber to dry the wetness as you apply...mine went on perfectly...im pretty good at it though I have put zagg on so many phones so it was effortless to me...but just try my technique if you want and I hope it goes well
Click to expand...
Click to collapse
Basically this. Keep some cloth around the edge to soak up the big stuff. Next as I use a credit card to push out the bubbles, I wrap a micro fiber cloth on the bottom edge of the card so as water comes out either the cloth I have by the edge if the device or the cloth under the card is there to absorb it.
Sent from my Nexus 4 using Tapatalk 2
I read a thread where OP's N4 was submerged in water for whole 5 seconds. Miraculously, he regained the whole functionality within 24 hours. He thought the speakers went dead.
Living in S. Florida, phones getting wet in a rainstorm is common. I'd be surprised if N4 can't take small moisture from applying wet screen protector.
...And in attempt to be invincible, I turned it on like an idiot. It's been in a bag of rice for about 8 hours, but it's not turning on. The LED is flashing red and blue. What does this indicate? How do I know that I've short-circuited the phone? :crying:
Well, at least the led flashing seems like a nice sign...
You need to wash it out with cleaner water. The salt is very corrosive and conductive. Even high grade alcohol works. Soak it in alcohol with the battery out and then blow it out as good as you can then put it in rice. Gotta get the salt out of it.
Mahapederdon said:
You need to wash it out with cleaner water. The salt is very corrosive and conductive. Even high grade alcohol works. Soak it in alcohol with the battery out and then blow it out as good as you can then put it in rice. Gotta get the salt out of it.
Click to expand...
Click to collapse
Yeah, I've read that distilled water works, and maybe using a cotton swab with alcohol works. I'm just scared to drench it. So what you're telling me is that I can dunk it, submerse it into alcohol, and the phone should not incur any further damage aside from what already happened?
Reli4nth said:
Well, at least the led flashing seems like a nice sign...
Click to expand...
Click to collapse
I would like to really, really, REALLY hope so!!
Meow You. said:
Yeah, I've read that distilled water works, and maybe using a cotton swab with alcohol works. I'm just scared to drench it. So what you're telling me is that I can dunk it, submerse it into alcohol, and the phone should not incur any further damage aside from what already happened?
I would like to really, really, REALLY hope so!!
Click to expand...
Click to collapse
Yeah set it in a bowl and move it around. When I worked at a manufacturing company we used alcohol to clean the pc boards. Just let it dry all the way. It dries faster than water too. Leave the battery out for a day. Maybe blow the phone out with compressed air after you soak it in alcohol then rice. I fixxed an s4 that way when I got it wet. Worked great after.
First you must take out a battery and do not in any case switch the phone on!
The rice thing is rubbish...and it helps only in theory...
You should disassemble entire device and clean all components with isopropyl alcohol...let it dry, and pack it back and hope that nothing burned out when you put the battery first time...
scukovic said:
First you must take out a battery and do not in any case switch the phone on!
The rice thing is rubbish...and it helps only in theory...
You should disassemble entire device and clean all components with isopropyl alcohol...let it dry, and pack it back and hope that nothing burned out when you put the battery first time...
Click to expand...
Click to collapse
Yeah. Rice helps suck up moisture but some people aren't skilled enough to disassemble their phone without ruining something. Alcohol is the best bet. And try you hardest not to want to turn it on. Salt water is a def an electronic enemy.
Reli4nth said:
Well, at least the led flashing seems like a nice sign...
Click to expand...
Click to collapse
I think he meant to say... "at least the led flashing seems like a rice sign!"
Salt water!
Remove the battery. Flush out with, sit in alcohol for a while - some hours. dry out, repeat.
Then put into rice for some days.
If the salt is not removed, you are eventually rusted.... and fooked.
Sea salt kills everything, eventually.
Sorry, but it's toast. Salt water is death to pretty much anything metal, like the circuits in your phone. Unless you can disassemble it completely and clean it with the appropriate solvents, it's only a matter of time. Even if it boots up now, it'll die sooner or later. Probably sooner.
meyerweb said:
Sorry, but it's toast. Salt water is death to pretty much anything metal, like the circuits in your phone. Unless you can disassemble it completely and clean it with the appropriate solvents, it's only a matter of time. Even if it boots up now, it'll die sooner or later. Probably sooner.
Click to expand...
Click to collapse
I understand that. I just want to recover some data off of it. It's still stuck flashing red and blue; like sirens going off.... I'm going to try soaking it in alcohol in a moment here.
meyerweb said:
Sorry, but it's toast. Salt water is death to pretty much anything metal, like the circuits in your phone. Unless you can disassemble it completely and clean it with the appropriate solvents, it's only a matter of time. Even if it boots up now, it'll die sooner or later. Probably sooner.
Click to expand...
Click to collapse
I have a different opinion on that.I dropped my old galaxy s3 twice in sea,i removed the battery,i first used hair dryer (caution on overheating) I after puted it in rice for a day or two.Result? Still working like new,after 2 years of salt water! Maybe I was too lucky! But twice?!?! I hope will happen the same for you my friend!
Hope this helps, i dont see the salt water being a problem if you can flush it with alcohol.
good luck!
I had serious problems with my lg g5 because of water getting into the phone because of the seam at the back of the phone, on even a slightly damp surface, at first I put a small length of electrical tape over the seam, now I put very small rubber feet on the back the phone to raise it a few mm, works great, this isn't a problem if your careful obviously, but im very forgetful
rpsweb said:
I had serious problems with my lg g5 because of water getting into the phone because of the seam at the back of the phone, on even a slightly damp surface, at first I put a small length of electrical tape over the seam, now I put very small rubber feet on the back the phone to raise it a few mm, works great, this isn't a problem if your careful obviously, but im very forgetful
Click to expand...
Click to collapse
My phone took a full submerge in toilet few weeks ago. Immediately took out battery wiped it dry. Took out Sd, sim, battery, screen protector. Wrapped 8-10 thick socks with phone. Put it in with a load of clothes in dryer. Make sure clothes are dry.
I mention all this because I've saved 10+ people's phones with this process. Got it from youtube video and was surprised it worked. Doesn't work well with phones with no detachable batteries.
Sent from my LGE LG-H830 using XDA Labs
Nick216ohio said:
My phone took a full submerge in toilet few weeks ago. Immediately took out battery wiped it dry. Took out Sd, sim, battery, screen protector. Wrapped 8-10 thick socks with phone. Put it in with a load of clothes in dryer. Make sure clothes are dry.
I mention all this because I've saved 10+ people's phones with this process. Got it from youtube video and was surprised it worked. Doesn't work well with phones with no detachable batteries.
Click to expand...
Click to collapse
Yeah as long as you don't run the phone wet there's a chance of saving it
rpsweb said:
Yeah as long as you don't run the phone wet there's a chance of saving it
Click to expand...
Click to collapse
Yeah that's definitely true. I can't stress that enough to people….Take out battery immediately after getting wet! The rice trick never seem to work for me.
I forgot to mention in the dryer thing. Usually 30-45 mins on medium heat. Make sure the phone is pretty cushioned with socks. Phone might get warm/hot in dryer. Wait 20-40 mins before trying to put everything together and power on.
Also one more important thing I need to mention to everybody. When your phone gets pretty wet. The sticker on your battery will change colors. Aka Phone company won't fix future issues. Happened to my cousin. My girlfriend had same phone and same issue. So what I did is order battery on amazon and Switched out. When her phone had an issue later on, they fixed it.
Sent from my LGE LG-H830 using XDA Labs
Wow those are some advices!
But is it really safe to put it into the dryer? isnt there anything else besides heat the flows into the inside of the dryer? and is it necessary to put a fabric sheet or not?
ExtraDan said:
Wow those are some advices!
But is it really safe to put it into the dryer? isnt there anything else besides heat the flows into the inside of the dryer? and is it necessary to put a fabric sheet or not?
Click to expand...
Click to collapse
Yeah I never had issues. I figured at the time I had nothing to lose. Factory warranty won't cover water damage. It cost an arm and leg to have them fix it. So if you don't got anything to lose give it a shot peeps?
Heat and static pretty much. Now static I was a lil worried about. But it never gave me issues. Maybe because it's insides not really xposed and so many socks block it out idk? I never used fabric sheet with this fix, but I don't see it hurting anything.
Like I said before didn't have much luck with phones with no un-removable battery. But only tried that on two phones. Maybe future next phone you have luck?
Most the people I know who got it wet was with water. If you spill with any sticky stuff: Soda, beer, etc. This should still work. But maybe you would have to worry bout future repair hassle? Because that sticky stuff not going away. They would see that in phone probably and no fix from them.
Okay last one sorry just trying to help people lol. Some people said they used 99% isopropyl alchol submerged. Dried out for few days in rice submerged and dryer. They did all that because of sticky spills and what I mention above. The alcohol washes it away.
Sent from my LGE LG-H830 using XDA Labs
ExtraDan said:
Wow those are some advices!
But is it really safe to put it into the dryer? isnt there anything else besides heat the flows into the inside of the dryer? and is it necessary to put a fabric sheet or not?
Click to expand...
Click to collapse
Maybe avoid using nylon socks pure cotton only
rpsweb said:
Maybe avoid using nylon socks pure cotton only
Click to expand...
Click to collapse
Personally I would use a hair dyer then leave it to air dry for a few days, don't have a tumble dryer
Nick216ohio said:
Yeah I never had issues. I figured at the time I had nothing to lose. Factory warranty won't cover water damage. It cost an arm and leg to have them fix it. So if you don't got anything to lose give it a shot peeps?
Heat and static pretty much. Now static I was a lil worried about. But it never gave me issues. Maybe because it's insides not really xposed and so many socks block it out idk? I never used fabric sheet with this fix, but I don't see it hurting anything.
Like I said before didn't have much luck with phones with no un-removable battery. But only tried that on two phones. Maybe future next phone you have luck?
Most the people I know who got it wet was with water. If you spill with any sticky stuff: Soda, beer, etc. This should still work. But maybe you would have to worry bout future repair hassle? Because that sticky stuff not going away. They would see that in phone probably and no fix from them.
Okay last one sorry just trying to help people lol. Some people said they used 99% isopropyl alchol submerged. Dried out for few days in rice submerged and dryer. They did all that because of sticky spills and what I mention above. The alcohol washes it away.
Sent from my LGE LG-H830 using XDA Labs
Click to expand...
Click to collapse
dank!!
So 3 days ago now I spilt a little bit of water on my S8. I'm not worried about it and waited 4 hours for it to dry before charging it again.
Now after 3 days I'm still getting the notification about moisture in the port and to allow it to dry. Phone still charges as normal. Anyone seen this issue?
Wonder if it is some sort of software/hardware feature that once it detects it it keeps notifying you despite not actually having any moisture.
Short of replacing the unit (which probably won't be covered by warranty), try putting it in a bag of uncooked rice over night to draw out any moisture that could potentially be there.
Sent from my LG-H918 using XDA-Developers Legacy app
evo4g63t said:
Wonder if it is some sort of software/hardware feature that once it detects it it keeps notifying you despite not actually having any moisture.
Short of replacing the unit (which probably won't be covered by warranty), try putting it in a bag of uncooked rice over night to draw out any moisture that could potentially be there.
Click to expand...
Click to collapse
Possibly buddy.
Will try that tonight, the notification is still popping up today also.
callumbr1 said:
Possibly buddy.
Will try that tonight, the notification is still popping up today also.
Click to expand...
Click to collapse
Was the liquid you spilled fresh water or did it have any sort of salt in it?
Salty liquids can cause corrosion on the port contacts, try rinsing the area with fresh water (since you're doing this intentionally, use distilled). Then use 99% alcohol to displace the water and speed up drying.
After the port is fully dry, see if the notification disappears.
Skander1998 said:
Was the liquid you spilled fresh water or did it have any sort of salt in it?
Salty liquids can cause corrosion on the port contacts, try rinsing the area with fresh water (since you're doing this intentionally, use distilled). Then use 99% alcohol to displace the water and speed up drying.
After the port is fully dry, see if the notification disappears.
Click to expand...
Click to collapse
I will give this a try mate thanks.
It was fresh water out of the tap. It wasn't a lot either only a few splashes in the charger port.
Someone on another forum had a similar issue. Apparently a fuse had been blown. Brought the phone to Samsung and had to have the port replaced.
Sent from my SM-G950U using Tapatalk
djm1947 said:
Someone on another forum had a similar issue. Apparently a fuse had been blown. Brought the phone to Samsung and had to have the port replaced.
Click to expand...
Click to collapse
Thanks mate. There's a Samsung repair centre a few miles from me will get it checked out
Still getting this after a week. Strange, refusing to charge at all now
Have you checked the charging port to be sure it is clean, no dust or lint. Try blowing into it or use compressed air. Also try a other charger.
Sent from my SM-G950U using Tapatalk
djm1947 said:
Have you checked the charging port to be sure it is clean, no dust or lint. Try blowing into it or use compressed air. Also try a other charger.
Click to expand...
Click to collapse
I will try both of these thanks
Same thing was happening to me, phone was only splashed but not submerged, when I started having the charging port moisture issue. I scoured posts on the issue and what worked for me was clearing the message from the status bar, shutting down the phone, then plugging the charger into the phone. It immediately began charging and when the phone was restarted (while still charging) the moisture message did not reappear.
There should be an internal timer around 2-4 hours after which the notification should reset. It sounds like your phone might have actually been damaged.
callumbr1 said:
So 3 days ago now I spilt a little bit of water on my S8. I'm not worried about it and waited 4 hours for it to dry before charging it again.
Now after 3 days I'm still getting the notification about moisture in the port and to allow it to dry. Phone still charges as normal. Anyone seen this issue?
Click to expand...
Click to collapse
Yup. Same thing here! I jumped in the pool and shot some video under water and 5 days later everything cool no issues. Then i went to the beach and a wave splashed it.... now that same issue. Gunna try the rice, should fix it. If not I'll take it to a Samsung store to have my port checked out ..... do you have any new update on yours?
Why use compressed air? That will put excessive pressure to the port seal and from my understanding whats stoping water to enter the phone is those seals that apply counter pressure to keep water out. Maybe I am wrong but I wouldn't use compressed air on the charging slot
Dreao4u said:
Yup. Same thing here! I jumped in the pool and shot some video under water and 5 days later everything cool no issues. Then i went to the beach and a wave splashed it.... now that same issue. Gunna try the rice, should fix it. If not I'll take it to a Samsung store to have my port checked out ..... do you have any new update on yours?
Click to expand...
Click to collapse
I still get the notification maybe once every 3 days or so like once a day. I took mine to Samsung and they said the phone is fine. Sometimes when you hold it, if you have a finger over the charger port (like I do) heat and moisture from your finger can trigger it ?
You dont sccept it do you?
The s8 has ip68 so it should be waterproof, at least from splashing from a watercrane..
I had it 2 weeks ago... i used a hair blower to blow/heat the charger port..... never had it again..
Still samsung would take you serious and at least look at it
only true solution is to take a hair dryer , place it on low heat or warm. hold it 1 ft away from charge port and blow it for 3 minutes. Your phone will start working as normal again.
All I do now is just turn it off plug in charge and turn back on. Works everytime. Although I rarely get the message anymore.
Mine has been having exact same issue. Resolution: I charge it using a charging pad. (Will not charge using cord at all)
callumbr1 said:
Still getting this after a week. Strange, refusing to charge at all now
Click to expand...
Click to collapse
Honestly use compressed air to make sure there is no water in the port and you should see that notification go away after a few minutes.