Database Users

Mobile network state: disconnected

Got an x10 today off ebay, unlocked after browsing this forum, by htc-code, network shows carrier on home screen, signal shows 4 bars, yet in status it says mobile network state: disconnected, this results in me not being able to get any calls at all, not even a simple balance check, the sim card is pay&go whilst I sort it out but as far as I'm concerned it isn't a data plan issue or anything like that.
Just wondered whether this is an issue anyone knows anything about or whether it's been imei blocked or whether I should just get in touch with tesco.
possibly important info:
Tesco mobile
phone was locked to orange, now unlocked
firmware 1.6
baseband 1.1.25
kernel 2.6.29-rel semc-android semc #2
signal strength -85dbm 14asu
mobile network type utms
service state in service
mobile network state disconnected

Being a pay as you go, the SIM might need activating? Ring your Telco and see what they say.

The sim came out of another phone I've been using for the past 3 years I'll give them a call later to set up a data plan anyway.

Got hold of Tesco, they couldn't solve it, imei isn't blocked or anything, tried and Orange simcard (the network it was originally on) and that works and makes calls, my other sim doesn't make or recieve calls, so it looks like it hasn't been unlocked fully. I need to get hold of htc-code and try to figure out a solution, that is, when they're online. I'll post back with an outcome.

both my x10a and my nexus1 say the same thing, mobile network state disconnected, and my phones work great. i am on wifi now, but when i turn off wifi my phone has no issues with cellular data.
your phone must not be unlocked yet or you might not have entered your apn correctly. make sure the apn is correct for your network and try again

i just turned off wifi and waited for the 3g symbol to reappear and now my mobile network state reads connected. so this indicates if you are attached to the network for data only.
i would still make sure that you manually configure your networks apn settings and then try to make a call. i think i had an issue when i had flashed to a different firmware and had not entered my carriers info.

Thanks for the reply mate, I'll try that seeing as ferraripassion/sudarshan is offline I'll let you know how it goes.

Sort of fixed, manually entering APN puts up 3g symbol and changes mobile network state to connected, even on wap internet, but I still can't make or receive calls on this sim card :/

Thought I'd check the phone on checkmend this morning, although the phone does still work on an orange sim card, checkmend says
Ever blocked UK: This item has been blocked during its lifetime by one or more UK network(s).
IMEI Currently blocked: This item is currently blocked on one or more networks. It may still work on some networks.
Click to expand...
Click to collapse
So, with that, does anyone have any advice on IMEI unblocking/people to contact and getting my cash back?

Write to matey boy on eBay and get money back. Because clearly, he's sold a non-working phone that's probably been nicked.

Strange Network Issue

Hi Guys,
I have a G900F and it has started to give me a weird problem. My phone is not showing any network bars, I cannot make any calls or messages and receive nothing as well but my data connection is working fine and I can use 3G without any problem? I have tried reflashing the rom from scratch. My IMEI number is showing fine and the SV is showing 01. The Network is in Unknown State and Voice is out of service but data is in service. Kindly help please.

No service after returning from abroad

Hi,
I have returned to the UK from abroad and I no longer connect to a network operator. My mobile network operator is not listed when I search for available operators. I cannot connect to any of the those that are listed.
I am running an old CM13 nightly.
I have rebooted the phone. I have removed and replaced the SIM, both while the phone was on and off. I have reinstalled a nandroid backup from before I left to go abroad. Nothing has worked as yet.
Turning the radio off and then on again using the *#*#4636#*#* code does nothing. It lists my IMEI number at the top; however, this is not the same IMEI number that is shown when I check my mobile account details with my network provider. Is this the main issue?
I am unsure what to try next. Any help or recommendations would be appreciated.
Thanks.

FIXED
The strangest thing - it's now working.
After a few days of googling and getting absolutely nowhere, I put the SIM into my wife's phone assuming it wouldn't work - and it didn't. But when I put it back in my phone, a signal was found immediately. Calls outgoing and incoming are fine, and I have received a text.
How odd.

Moto g5+ on Verizon suddenly has exclamation point by LTE signal bars. No internet

Tonight suddenly at random by Moto g5+ stock with a Verizon SIM card has stopped working on the internet with a cell connection. I have an exclamation point next to the LTE signal bars. WiFi still works. The phone can make and receive calls and texts. Have rebooted several times no change. Discovered this driving home so I have been on several cell nodes with no change and wife's identical phone is working just fine. I'll take it over to a Verzion store in the morning if this continues but hoping for some idea or tests I can run.

Did you check if your APNs are configured properly? Compare it to your wife's settings to be sure. It's in settings -> more -> cellular networks

nlinecomputers said:
Tonight suddenly at random by Moto g5+ stock with a Verizon SIM card has stopped working on the internet with a cell connection. I have an exclamation point next to the LTE signal bars. WiFi still works. The phone can make and receive calls and texts. Have rebooted several times no change. Discovered this driving home so I have been on several cell nodes with no change and wife's identical phone is working just fine. I'll take it over to a Verzion store in the morning if this continues but hoping for some idea or tests I can run.
Click to expand...
Click to collapse
I had this happen a few weeks ago myself. There was no explanation, I hadn't made any changes to HW or ROM, one day the VZW service just dropped. I brought into an official VZW retail location and they gave me a new SIM, no problems since. They seemed to intimate that since Verizon never sold it, they can't guarantee it wouldn't happen again. Whatever, they didn't charge for the SIM card so it was fine.

It's working again this morning. Go figure.

This happened to me too lately, I managed to solve it by removing the APN settings and creating new ones (with exactly the same things in it).
Really weird...
As it happened not long after the latest security update, I suspect that to have altered something somewhere.

Moto G5 Plus STUCK with no service

I've had and used T-Mobile service for the longest time since last year. Last night I woke up to the phone shutting down. And after I turned it back on after charging it for a bit service was not picked up at all.
Already tried safe mode, clearing cache via recovery, toggled airplane mode on/off and rebooted numerous times. It's always been on stock since Nougat and updated to Oreo just fine, ran fine like a champ for months till this. Never rooted. Unlocked. Even went in with T-Mobile and they don't know what's going on either, they reset my APN and network to see if that would fix it but no dice, still no service.
Any ideas? Please. I need service working again on my G5 Plus.

Obvious question probably, but does the sim card show up or does the device show no sim card?

Settings > System > About phone > Status > SIM Status?
What should I look for here that indicates that it's there?

Even after updating to the recent Feb security patches it still won't pick up service. Can't afford to send it in nor reset it.

What do you mean you can't afford to do a factory reset?
As for your earlier question, SIM status would show:
Network: T-Mobile
Signal strength: -101 dBm (yours would be different)
Mobile network type: LTE
Service state: Voice: In service / Data: In service
Roaming: Not roaming
Mobile network state: Connected
My phone number: whatever it is
IMEI: whatever it is
IMEI SV: 14 or whatever yours is