Nvidia Shield interface problems - Shield Android TV Q&A, Help & Troubleshooting

Hello,
I have 2 little questions, it should be stupid questions but I can't find solutions ...
When I used an app (like Youtube or SPMC) and that I change for using another app, the first one become a kind of « bubble » at the right of my screen.
It is a problem for 2 things : first of all, when I'm watching a movie, the bubble stay on the screen, and I can't manage to click on it with the remote controlled !
So how can I make it disappear when I watch movies, and how can I click on it on the desktop with the remote controller ?
The other problem is : how do I do for navigate in open apps with the remote controller or the game controller ?
I'm sure these questions are basics, but I don't find solutions on Nvidia website,
Sorry for my English
Thanks a lot !

Apparently it's linked to ES File Explorer. Do you have that installed?

Yes, i have installed this app.
Is it an option if this app ??
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Zygoto said:
Yes, i have installed this app.
Is it an option if this app ??
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Click to expand...
Click to collapse
Many people have reported similar issues and also video payback stopping because of ES File Explorer app. Do yourself a favour and uninstall it (its a malicious app), then eather install an old version (i use v3.2.5.1 in my phone) or another File Explorer app.
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This one isn't bad: https://forum.xda-developers.com/showthread.php?t=1523691

Ok I have uninstalled ES explorer and installed another one.
I will also try yours.
For the moment I dont have the bubble anymore, but I will make more tests.
Thanks
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Related

A tad underwhelmed

Been playing around with my new ultra tablet for a few days now and I'm left scratching my head as to what all the hype is about. I wanted a laptop/tablet hybrid for watching netflix keeping up with emails, facebook, and document production/wordpress stuff. It was to replace my asus c100p chromebook as I was becoming frustrated with the lack of apps. Now I find myself having much the same frustrations despite having access to loads more apps.
Basic security functions don't seem to want to work. For instance, avast doesn't work. I have to open the app to run it so no scheduled scans can run. Lastpass password manager won't work - I have to manually open the app and c+p passwords over which doesn't always work first time. My vpn doesn't start working on boot.
Widgets don't work. Third party launchers won't work. Anything that needs to run in the background doesn't work. This includes apps like twilight (reduces eye strain and exposure to blue light) and lux dash (manages screen brightness) don't function at all. Apps that require accessibility service to be switched (third party keyboards, rotation control, lastpass, avast etc.) on are constantly switching themselves off.
This is my list of apps that don't work at all or have severely limited function: Agent, Amazon appstore, Avast mobile security, Cal, Device manager, ES file explorer (won't let me download), Fleksy, Google cast, Google now launcher, HD widgets, Linkedin, Facebook messenger, Mi fit (won't find band), Google photos (can't bulk download), PIA vpn, Stumbleupon, Swiftkey, Twilight, VLC, Whatsapp.
Right now I'm finding it hard to understand what the point it. It's like Jide have taken Android and stripped it of all the best bits. And not being able to root is just stoopid. It's my device so I should be able to choose whether to risk bricking it or not.
Has anyone found any solutions or workarounds for any of the above apps?
I really want to like this device but I'm thinking I might send it back. Is there anything on the horizon that might encourage me not to?
And now I'm having posting this! I smell a rat! Especially as they are pulling their discussion forums - too many complaints methinks.
-And now I'm having *trouble* posting this!-
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Easily temp fix. Install the REMIX OS 1.5 factory image. For reasons unknown the 2.0 image lacks the power manager app, which allows you to whitelist background processes and fixes all the problems you listed above. The app will be added back in remix OS 2.5 but for now downgrading is the only solution.
1.5 images have play store trouble, for me its unable to see my paid apps.
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---------- Post added at 06:02 PM ---------- Previous post was at 05:59 PM ----------
crank_girl said:
-And now I'm having *trouble* posting this!-
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Root is easy, at old Jide Forum there's a cwm 6.0.5.1 and instructions how to use it, with this you can flash SuperSu. For me 2.0 has terrible lags with everything and the lack of PowerManager (Power Cop) don't let background apps running like External Keyboard Helper Pro
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I'll give root a go and if that doesn't work out I'll roll back to 1.5. Cheers!
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crank_girl said:
I'll give root a go and if that doesn't work out I'll roll back to 1.5. Cheers!
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Click to expand...
Click to collapse
Do you haven't Play Store trouble with 1.5? I wasn't able to install my paid apps and games
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Game tools in any app?

Hey, I'd like to know if it's possible to open up the game tools in any non game so that we are able to screen record with in app audio etc, thanks
with the latest version you can add apps from game launcher and game tools will be available for these.
The list of apps here seems restricted thou, i cant add youtube. does anyone know of a solution for this?
joppz said:
with the latest version you can add apps from game launcher and game tools will be available for these.
The list of apps here seems restricted thou, i cant add youtube. does anyone know of a solution for this?
Click to expand...
Click to collapse
I cant either . But you can use ogyoutube . Is working for me
luizinho123 said:
I cant either . But you can use ogyoutube . Is working for me
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Click to collapse
I guess you can't add system apps. Wonder if it'll work if I detach YouTube via tibu...
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joppz said:
I guess you can't add system apps. Wonder if it'll work if I detach YouTube via tibu...
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Click to expand...
Click to collapse
try it it should work
It works fine for me with standard Youtube app.... but my youtube is not installed into system
Did not work for me, detaching via tibu
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Why there's so few app in Play store ?

Hi,
I don't understand why only few app are available in Play store ? Is it only a problem of non-touch device ?
For an app like Connectbot (as JuiceSSH), touch device is not required I think, so why is it not present in play store ?
Thanks.
Being a non touch device is part of it. Also some games and apps are also exclusive to certain android tvs.
Many apps including paid (provided your play account has the app license) apps can be sideloaded if you extract the apk from another Android device. Sideloaded touch apps usually need a mouse. I prefer using a Logitech k400r for sideloaded apps.
Also devs need to specifically mark the app is compatible with the forge in the play store. Another issue is the on device app browsing and search of the play store is pretty weak. You may have better luck searching and installing via a desktop browser
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Thanks you for this details. I will try some apks (and search in browser, but it's in my browser I saw incompatibility for SSH apps).
I've a probably stupid question but... how can you use a k400r to emulate touch ? Using a touchpad is like always putting your finger on screen :/
cébé said:
Thanks you for this details. I will try some apks (and search in browser, but it's in my browser I saw incompatibility for SSH apps).
I've a probably stupid question but... how can you use a k400r to emulate touch ? Using a touchpad is like always putting your finger on screen :/
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Click to collapse
The device registers a touch only when you click on the touchpad/mouse.
Yeah I would love for then to step up the apps. Firetv is Android but they have more apps available
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Yeh fireTV has way more apps available
is there anyway/place to find out the new app releases for Nvidia?

Huawei home launcher error

This morning after 5 Playstore updates error Huawei home : icons needs to be set back to standard... Respring off launcher error again, same problem ... This loops.. managed to get in settings , clear the data off Huawei home... Same problem, clean cache, same problem... Managed to get in to play store installed now launcher... Problem solved for now... I had Facebook Facebook pages beta updates, Google now app beta update en WhatsApp beta update... No Huawei updates what so ever... Anyone an idea or the same problem?
I have the normal working original no root or bl unlocked EU mate 9 on b136.
You might have luck opening "Settings" --> "Apps" and taking a look at that list of apps (maybe you'll need to activate "Show System Processes" (or similar, I'm using my Mate 9 with german localisation), but I'd try with the non-system apps first, as that list is shorter).
I had the same problem you are describing and the reason was the app "Ford Service", which had a completely empty name in the settings list of installed apps. After I uninstalled that app the launcher stopped from constantly reloading.
Maybe you have an app with an empty or "problematic" name as well, which forces the EMUI launcher to crash.
Oke oke ...Will check it... But what is Ford service ?? How did u find out this was the problem
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I checked... No Ford service in this phone.
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escobar035 said:
Oke oke ...Will check it... But what is Ford service ??
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Click to collapse
He meant it as an example. You might have a buggy app wrecking havoc.
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A oke ... I understand... Only no name apps there are FB messages and pages manager ... Strange... Removed them, same problem
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Coincidence or not I can tell you that the latest Facebook version was absolutely hammering my battery. It consumed 14% in just 1 hour while sitting idle. I was forced to uninstall it and I'm now using the desktop version via Hermit.
Funny enough now Facebook Messenger is going wild and I keep getting power-intensive notifications. I have to wonder what the heck is going on in the background...
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Governa said:
Coincidence or not I can tell you that the latest Facebook version was absolutely hammering my battery. It consumed 14% in just 1 hour while sitting idle. I was forced to uninstall it and I'm now using the desktop version via Hermit.
Funny enough now Facebook Messenger is going wild and I keep getting power-intensive notifications. I have to wonder what the heck is going on in the background...
Click to expand...
Click to collapse
Yes today fb is consuming lot of battery even without using it.
escobar035 said:
Oke oke ...Will check it... But what is Ford service ?? How did u find out this was the problem
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"Ford Service" is an app for Ford drivers (containing information about local and general service phone numbers etc.). I suspected that you have another app installed, which might have the same problem.
Are you using the EMUI launcher with or without the activated app drawer? In my case (with the "Ford Service" app installed) the launcher only crashed when the app drawer was activated. Deactivating the app drawer stopped the launcher from crashing.
EDIT: Added a screenshot, which shows the app with the "empty name". As long as I had that app installed, the EMUI launcher kept crashing the way you described, as long as the app drawer was activated.
I using the app drawer... But no Ford service.
Indeed... All fb apps are going wild today...
I uninstall now all fb apps... See what's happening
Deleted fb FB messenger and pages manager ... All oke now... Default Huawei launcher working like normal
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Well that's interesting. First Facebook now Facebook Messenger. They just went crazy on me, I had to uninstall both. What the heck is going on?
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Installed fb lite ... Keeping this one... Don't know why is even using it anymore... All bullsh.... On fb
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Same on My girl Phone, uninstalled fb messenger (with no Name listed under options->app) And now seems all ok....
Thx for the hint!
Guys, im having trouble with my app drawer too, no icons appear! I searched the Huawei Home apk but i didnt find the 6.3.47 which is the version the Mate 9 has. I will try uninstalling Facebook and Messenger and see what happens.
EDIT: The issue is still there. I really dont know whats the deal with this.

Game Tools and Game Launcher

Hello out there,
anyone with an idea how to get rid of these two "functions"?
I already deactivated Game Launcher and also denied Game Tools to write over other apps, to get rid of these two additional buttons on the navigation bar. But once i start a game, it still pops up with "not able to overlay on other apps, please activate in options". And this even as i deactivated notifications for it!!
I don't want this "functions" and their notifications are not relevant for me, not at all.
But, I also do not want to root for this.
Maybe anyone knows a hint.
CullenTrey said:
Hello out there,
anyone with an idea how to get rid of these two "functions"?
I already deactivated Game Launcher and also denied Game Tools to write over other apps, to get rid of these two additional buttons on the navigation bar. But once i start a game, it still pops up with "not able to overlay on other apps, please activate in options". And this even as i deactivated notifications for it!!
I don't want this "functions" and their notifications are not relevant for me, not at all.
But, I also do not want to root for this.
Maybe anyone knows a hint.
Click to expand...
Click to collapse
Did you ever work out how to hide these extra functions? I've recently set my S8 to Game Mode to help with lag I've started getting but when opening apps (non game apps) the two extra functions appear in the nav bar and I cannot find a way to disable these.
I have the same frustration. I have unchecked every option. I'm tired of the stupid notification.
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Package disabler pro......does the trick
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I use adhell which has a package disabler. Works without root but you have to follow steps to have it installed and working. I've disabled alot of Samsung stuff including the Game tools and launcher you mentioned with no trace of it whatsoever to bother me.
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adie1234 said:
Package disabler pro......does the trick
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Click to collapse
Thanks for this. I killed Bixby too!
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