I dropped my 6p and now have no screen and no touch.
The device is rooted on stock 7.1.1 with unlocked boot loader. and fingerprint scanner is working. I can answer the phone and make phone calls with Bluetooth and hear notification sounds but dark display and no touch.
I want to backup my data before sending it to repair. So far I was only able to adb pull the SD card. I cannot use adb backup because it requires the confirmation on the phone. any suggestion how I can backup the data without any touch access on the phone?
Also, if I go to bootlaoder and flash the entire stock there, all my data is erased right? what happens to fingerprint data stored on the device? If I relock the bootloader, will it do a factory reset? in another word what is the best way to do a factory reset and erase everything without access to phone screen and touch?
Any help is really appreciated.
mnlv said:
I dropped my 6p and now have no screen and no touch.
The device is rooted on stock 7.1.1 with unlocked boot loader. and fingerprint scanner is working. I can answer the phone and make phone calls with Bluetooth and hear notification sounds but dark display and no touch.
I want to backup my data before sending it to repair. So far I was only able to adb pull the SD card. I cannot use adb backup because it requires the confirmation on the phone. any suggestion how I can backup the data without any touch access on the phone?
Also, if I go to bootlaoder and flash the entire stock there, all my data is erased right? what happens to fingerprint data stored on the device? If I relock the bootloader, will it do a factory reset? in another word what is the best way to do a factory reset and erase everything without access to phone screen and touch?
Any help is really appreciated.
Click to expand...
Click to collapse
If you do a clean flash of the factory image all of your data is erased including your fingerprints. You shouldn't lock the bootloader before flashing the factory image. If you aren't fully stock including recovery and lock the bootloader you could brick the phone. There isn't really a need to lock the bootloader before sending it for repair.
jhs39 said:
If you do a clean flash of the factory image all of your data is erased including your fingerprints. You shouldn't lock the bootloader before flashing the factory image. If you aren't fully stock including recovery and lock the bootloader you could brick the phone. There isn't really a need to lock the bootloader before sending it for repair.
Click to expand...
Click to collapse
Thanks. I just did a backup in TWRP using adb.
If I receive another refurb 6p instead of what I send, Can I restore this backup to a new phone or something will not work because the data partition is encrypted?
Should I do a wipe data and system in TWRP before going to bootloader and flashing the factory image?
mnlv said:
Thanks. I just did a backup in TWRP using adb.
If I receive another refurb 6p instead of what I send, Can I restore this backup to a new phone or something will not work because the data partition is encrypted?
Should I do a wipe data and system in TWRP before going to bootloader and flashing the factory image?
Click to expand...
Click to collapse
I'm pretty sure you can't restore the backup from one phone to a different phone even if it's the same model. Maybe somebody knows a way to do it. You don't really need to wipe anything in TWRP if you are going to do a clean install of the factory image. The install will wipe everything.
If you have Usb debugging enabled you could also use Hisuite by Huawei. Do a google search for it as I can't post a link due to new account.
Related
Hi, I keep seeing that some people brick their phones due to the changes in the process. Question, Due to some battery drainage I am getting, I am trying to do a phone reset.
I currently have TWRP installed and rooted the phone using the jccuando method. What is the best way to reset the phone to factory so I can re-root again and do what I need to do without bricking? Any advice would be much appreciated!
matteosaeed said:
Hi, I keep seeing that some people brick their phones due to the changes in the process. Question, Due to some battery drainage I am getting, I am trying to do a phone reset.
I currently have TWRP installed and rooted the phone using the jccuando method. What is the best way to reset the phone to factory so I can re-root again and do what I need to do without bricking? Any advice would be much appreciated!
Click to expand...
Click to collapse
Definitely boot to twrp via hardware keys or a boot to recovery app.. Do not do it from the settings menu. It will put you into twrp bootloop until you boot from the hard keys anyway. Just remember to flash supersu after you factory reset before you boot or you'll have to boot back into twrp again and flash it.
Swizzle82 said:
Definitely boot to twrp via hardware keys or a boot to recovery app.. Do not do it from the settings menu. It will put you into twrp bootloop until you boot from the hard keys anyway. Just remember to flash supersu after you factory reset before you boot or you'll have to boot back into twrp again and flash it.
Click to expand...
Click to collapse
Thank you so much. So I see I can get to twrp no problem. What to do inside twrp before I bootloop or do I need to reset factory before I get to twrp? Then what to do after I am in a bootloop ?
matteosaeed said:
Thank you so much. So I see I can get to twrp no problem. What to do inside twrp before I bootloop or do I need to reset factory before I get to twrp? Then what to do after I am in a bootloop ?
Click to expand...
Click to collapse
If you used the method I told you there should be no bootloop. Just got to the section wipe and slide the slider for a factory reset. Then afterwards press back and go to your external sd and flash supersu again then reboot it will reboot twice after you flash supersu so don't worry.
Swizzle82 said:
If you used the method I told you there should be no bootloop. Just got to the section wipe and slide the slider for a factory reset. Then afterwards press back and go to your external sd and flash supersu again then reboot it will reboot twice after you flash supersu so don't worry.
Click to expand...
Click to collapse
Thank you. I actuallt just got done. I did factory reset instead and booted up fine. I took your advice and flashed supersu after the factory reset and i am all good now. I wonder the difference between factory reset and the format data. I was a little scared to factory reset so it woud not erase the rom.
matteosaeed said:
Thank you. I actuallt just got done. I did factory reset instead and booted up fine. I took your advice and flashed supersu after the factory reset and i am all good now. I wonder the difference between factory reset and the format data. I was a little scared to factory reset so it woud not erase the rom.
Click to expand...
Click to collapse
Format data erases all user data. Factory reset erases all but internal storage. So data format is more extensive.
Swizzle82 said:
Format data erases all user data. Factory reset erases all but internal storage. So data format is more extensive.
Click to expand...
Click to collapse
Cool thank you. I didnt have a problem since i backed up my apps with titanium.
Swizzle82 said:
Format data erases all user data. Factory reset erases all but internal storage. So data format is more extensive.
Click to expand...
Click to collapse
Hi, did everything with no problem. I got another question and not sure if you have the answer. I was hoping to re-lock the bootloader again. Do you know of a way to do that and get the phone to boot up to the system? I am trying to avoid the bootloader reboot message after turning on the phone! Thank you for all your help!
matteosaeed said:
Hi, did everything with no problem. I got another question and not sure if you have the answer. I was hoping to re-lock the bootloader again. Do you know of a way to do that and get the phone to boot up to the system? I am trying to avoid the bootloader reboot message after turning on the phone! Thank you for all your help!
Click to expand...
Click to collapse
Do not relock unless you're pure stock no twrp or modded boot img. The annoying message will always be there.
Swizzle82 said:
Do not relock unless you're pure stock no twrp or modded boot img. The annoying message will always be there.
Click to expand...
Click to collapse
Cool. I tried to relock and unlock. No problem. I just want the stock recovery. Do you know if this is flash able yet ?
matteosaeed said:
Cool. I tried to relock and unlock. No problem. I just want the stock recovery. Do you know if this is flash able yet ?
Click to expand...
Click to collapse
There is a new thread about how to return to stock somewhere here in the forum..
Swizzle82 said:
There is a new thread about how to return to stock somewhere here in the forum..
Click to expand...
Click to collapse
Sweet. I have been looking at the forum and everything says tarp has to be installed and running . I'll keep looking. Thank you sir .
Absolutely do not re-lock your bootloader unless you are 100% stock. If you brick the phone with a locked bootloader, you are screwed.
Dear all
My Nexus 6p was hard bricked yesterday and keep bootloop. I did flash twrp and a stock image by adb but the phone still could not turn on.
I try to use the hair dryer to heat my phone like this way (youtube.com/watch?v=fVghgGWoWa4) (sorry that I am a new user and I cant post the link)
And then my phone can be booted into the system but all of my data lost since I did flash the stock rom.
So may I ask that is there any way for me to recover back my data in this case? ( especially app data and my photo since there are some extremely important data for me......)
Thanks so much and appreciate for your help!!!
kwan826 said:
Dear all
My Nexus 6p was hard bricked yesterday and keep bootloop. I did flash twrp and a stock image by adb but the phone still could not turn on.
I try to use the hair dryer to heat my phone like this way (youtube.com/watch?v=fVghgGWoWa4) (sorry that I am a new user and I cant post the link)
And then my phone can be booted into the system but all of my data lost since I did flash the stock rom.
So may I ask that is there any way for me to recover back my data in this case? ( especially app data and my photo since there are some extremely important data for me......)
Thanks so much and appreciate for your help!!!
Click to expand...
Click to collapse
Hello,
How did you flash a stock ROM with ADB? adb sideload? Full OTA? Shouldn't have wiped internal storage.
Or you flashed a factory image from bootloader with flash-all script? Or fastboot flash?
If you used flash-all or you fastboot flashed userdata.img, i think your datas are lost.
Good luck...
5.1 said:
Hello,
How did you flash a stock ROM with ADB? adb sideload? Full OTA? Shouldn't have wiped internal storage.
Or you flashed a factory image from bootloader with flash-all script? Or fastboot flash?
If you used flash-all or you fastboot flashed userdata.img, i think your datas are lost.
Good luck...
Click to expand...
Click to collapse
Ys i did flash it from bootloader with flash-all script......:crying::crying::crying:
Now my data are all wiped out and the system is clean.
So is there any way to recover my data back? Because the data is really important for me:crying::crying::crying::crying::crying:
kwan826 said:
Ys i did flash it from bootloader with flash-all script......:crying::crying::crying:
Now my data are all wiped out and the system is clean.
So is there any way to recover my data back? Because the data is really important for me:crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
Hello,
You should likely have thought about it before flashing a factory image...
Maybe there are professional forensic tools that could work. But unfortunately i don't know their names or where to find them.
Good luck...
5.1 said:
Hello,
You should likely have thought about it before flashing a factory image...
Maybe there are professional forensic tools that could work. But unfortunately i don't know their names or where to find them.
Good luck...
Click to expand...
Click to collapse
I flashed the image because i thought there is no any other way to boot my phone....
I have never thought that I can save it with a hair dryer I brought my phone to the mobile fixing shop and they did say the phone could not be fixed therefore i just flashed the image and try.
Thanks anyway
If there are any way to save the data, please let me know!!
Hans Brown said:
Looks like fail to flash a ROM because forgot to unlocked bootloader or wipe data in recovery mode, while the ROM you flashed is a stock one, no a custom one. If you have unlocked bootloader, you can see a lock appear in the boot screen.
You can go to the recovery mode and try to fix your brick phone by wipe data and cache partition, maybe you can boot you phone successfully after doing these.
You data is not really gone, in fact, you can recover the data by using some tool.
See this guide about how to fix bricked Nexus 6P and recover data from the bricked phone after flashing a ROM.
Click to expand...
Click to collapse
Hey,
This tool seems designed for a phone that bootloop. Not a device which userdata partition has been wiped and overwritten afaik...
Cheers...
I know it's too late.
I normally edit the flash_all to *NOT* wipe the phone and only do an update.
You can have your photos if Google sync is on, but your App data is gone.
Yeah the flash-all script includes a -w wipe command. You could of removed it before flashing to keep data. But after that it's bye bye baby. The only way is probably some type of software forensics tool. But keep searching cause I don't everything and maybe you can tell the FBI there info on it about terrorist and they can brute force in. Then you got your pics back.
Hi, a while back I managed to flash the Open Beta 3 for the OP5 but I ended up losing my files because of encryption.
Anyways, I'm not able to OTA or dirty flash any updates. I've tried both stable OOS 5.0.2 and the Open Beta 5 updates.
This is the message I get: https://i.imgur.com/wigXV3f.png
unless you relock your bootloader you won't be able to update. i tried everything. make sure you backup your data before you relock bootloader beacause this process will wipe everything.
cmd code to lock bootloader - fastboot oem lock
patel lav said:
unless you relock your bootloader you won't be able to update. i tried everything. make sure you backup your data before you relock bootloader beacause this process will wipe everything.
cmd code to lock bootloader - fastboot oem lock
Click to expand...
Click to collapse
Yeah that's really annoying, that's what happened the first time when I lost all my data.
What steps do you recommend for backing up? I have Titanium pro. So I would basically have to backup, relock, wipe, flash, root and restore?
erak606 said:
Yeah that's really annoying, that's what happened the first time when I lost all my data.
What steps do you recommend for backing up? I have Titanium pro. So I would basically have to backup, relock, wipe, flash, root and restore?
Click to expand...
Click to collapse
i backed up apks and copied all the data to my pc. my app data was gone.
hello forums,
today I installed an android update onto my sony xperia x compact which resulted in my phone ending up in a boot loop.
I see the sony logo, then the Xperia slogan and then it reeboots again.
The companian app does not recognize my phone.
What can I do to backup data on my phone?
Should I flash the boot loader to use backup / restore functions?
My phone is also encrypted. will backup / ADB even allow me to get the data stored on my phone?
Thanks
Did you unlock your bootloader, I think if you have unlocked bootloader, you can't update straight away from the phone? Mine stuck on "Sony" screen once, and then it restart itself and boot into the system. The update failed,but I can boot back to the system. Maybe you should try starting the device again and if it stuck in "Sony" wait it for a while
Ps: better do a backup before system update.
I am sorry I didnt mention that before.
until now, the phone is using stock bootloader and stock rom
can't I replace the boot loader with a custom one to use adb to backup my data?
that worked with my old flashed phone, because rom and OS are separated from each other.
soomon2 said:
I am sorry I didnt mention that before.
until now, the phone is using stock bootloader and stock rom
can't I replace the boot loader with a custom one to use adb to backup my data?
that worked with my old flashed phone, because rom and OS are separated from each other.
Click to expand...
Click to collapse
Unlocking BL won't help you to backup data. On contrary it will wipe your data. If it is really bootloop, what you probbaly can do is flashing the same firmware (before the failed update) without selecting to wipe data
PS: Regarding the unlocking of bootloader, Don't do it unless you know what you are doing. It will wipe the TA needed for the camera. Please please do research on how to backup TA before you ever unlock your bootoader.
sadly I cannot reflash the same rom as all is stock software, one mistake I will not make again.
Sony support sais I have to do a factory reset and there is no way to save my data beforehand in the current state. also, it seems they just dont care about customer data as they do not make a backup of the data or the OS before screweing it up.
if you know how I could reflash the firmware, please tell me. I don't know how
So I guess I am screwed?
hey guys, i really need your help urgently.
i just finished setting up my OP8Pro to my needs and then i restored wifi networks from my Titanium Backup from Android 8, i booted and it won't boot anymore.
i get a FATAL EXCEPTION IN SYSTEM PROCESS: WifiHandlerThread...
so now i need to reset these settings via stock recovery and i already modified my recovery to enable ADB but i can't access /data
anyone has a hint for me how to access /data and where to find the wifi config on Android 11?
it's not stored in /data/misc/wifi anymore :/
thanks a lot in advance!
You can reset WiFi within WiFi settings in settings.
But I would probably just clear data on the app you restored either in settings/apps or simply via titanium.
If it still fails then boot to recovery and wipe system.
Your storage will remain unaffected.
You could also try safe mode, power off and hold vol up and down as soon as you see the bootloader warning
Fyi I wouldn't bother restoring WiFi passwords like that, there's other ways of doing it.
Google can back these up for you for example, there are apps which can do it like swift (I think can do it)
dladz said:
You can reset WiFi within WiFi settings in settings.
But I would probably just clear data on the app you restored either in settings/apps or simply via titanium.
If it still fails then boot to recovery and wipe system.
Your storage will remain unaffected.
You could also try safe mode, power off and hold vol up and down as soon as you see the bootloader warning
Fyi I wouldn't bother restoring WiFi passwords like that, there's other ways of doing it.
Google can back these up for you for example, there are apps which can do it like swift (I think can do it)
Click to expand...
Click to collapse
thanks for your answer but unfortunately i can't boot anymore and i can't decrypt /data anymore even after reflashing stock recovery.
what's the best way to flash via fastboot to preserve data?
thank you!
eis0r said:
thanks for your answer but unfortunately i can't boot anymore and i can't decrypt /data anymore even after reflashing stock recovery.
what's the best way to flash via fastboot to preserve data?
thank you!
Click to expand...
Click to collapse
You'd have to grab one of the fastboot ROMs then flash.
Why can't you open recovery? Isn't your pin / password being accepted?
If it's not and fastboot installation can't be done then honestly I'd just MSM your current firmware..it's easier than fastboot tbh.
You'd need to bootloader unlock after but this is going to wipe everything anyway.
dladz said:
You'd have to grab one of the fastboot ROMs then flash.
Why can't you open recovery? Isn't your pin / password being accepted?
If it's not and fastboot installation can't be done then honestly I'd just MSM your current firmware..it's easier than fastboot tbh.
You'd need to bootloader unlock after but this is going to wipe everything anyway.
Click to expand...
Click to collapse
my bootloader is already unlocked and i was rooted on 11.0.0... i can boot into fastboot and recovery but i'm not prompted my unlock pattern.
this was working before testing adb integrated recovery and restoring stock recovery...
eis0r said:
my bootloader is already unlocked and i was rooted on 11.0.0... i can boot into fastboot and recovery but i'm not prompted my unlock pattern.
this was working before testing adb integrated recovery and restoring stock recovery...
Click to expand...
Click to collapse
I don't get you mate??
I'm saying that if you use the MSM tool it will lock your bootloader so you'll need to unlock it again.
In regards to your recovery if you can get to it then choose English, then wipe, then system, then wipe system.
That will get you back like I said in my previous post.
If it's not asking for your pin/password (there is no pattern)
Then you're fine
I've not used that recovery but I don't see a point in using it
dladz said:
I don't get you mate??
I'm saying that if you use the MSM tool it will lock your bootloader so you'll need to unlock it again.
In regards to your recovery if you can get to it then choose English, then wipe, then system, then wipe system.
That will get you back like I said in my previous post.
If it's not asking for your pin/password (there is no pattern)
Then you're fine
I've not used that recovery but I don't see a point in using it
Click to expand...
Click to collapse
sorry i haven't used MSM yet so i didn't know it'll relock the bootloader but i'm more familiar with fastboot flashing so i'd like to stick with that also because i read of problems with the fingerprint reader when relocking the bootloader.
i thought i could delete reset the faulty wifi config via adb by using the adb-enabled stock recovery but i wasn't able to mount /data with it since it's encrypted and it's not asking for my pattern to decrypt it.
neither the stock recovery is asking for it now...
i don't want to lose my data hence i'm looking for a way to get it back running without completely reinstalling.
do you think it could work by only flashing system partition via fastboot?
thanks man!
eis0r said:
sorry i haven't used MSM yet so i didn't know it'll relock the bootloader but i'm more familiar with fastboot flashing so i'd like to stick with that also because i read of problems with the fingerprint reader when relocking the bootloader.
i thought i could delete reset the faulty wifi config via adb by using the adb-enabled stock recovery but i wasn't able to mount /data with it since it's encrypted and it's not asking for my pattern to decrypt it.
neither the stock recovery is asking for it now...
i don't want to lose my data hence i'm looking for a way to get it back running without completely reinstalling.
do you think it could work by only flashing system partition via fastboot?
thanks man!
Click to expand...
Click to collapse
Use the thanks button buddy
I think you've certainly got a shot at it and what's the worst that can happen?
Did you actually try to wipe system in recovery? That would be my way to go.
MSM is extremely easy but I understand not wanting to lose storage.
That being said if you're correct about decryption then it won't matter anyway
dladz said:
Use the thanks button buddy
I think you've certainly got a shot at it and what's the worst that can happen?
Did you actually try to wipe system in recovery? That would be my way to go.
MSM is extremely easy but I understand not wanting to lose storage.
That being said if you're correct about decryption then it won't matter anyway
Click to expand...
Click to collapse
well after trying lots of different things i ended up wiping system settings in stock recovery. atleast i didn't lose storage.
thanks a lot for your help tho!
eis0r said:
well after trying lots of different things i ended up wiping system settings in stock recovery. atleast i didn't lose storage.
thanks a lot for your help tho!
Click to expand...
Click to collapse
You're very welcome mate, I've done the same a few times..it's not that much of a loss really, a lot of apps pick up where they left off and if you do have titanium then your back ups are retained.
Glad you're sorted.
PS: this would have had the same effect that installing system would have had, only this time you get a clean slate