C'ant register on network operator - Galaxy Note 4 Q&A, Help & Troubleshooting

i recently got a note 4 N910H 6.0.1 for repair, the problem is that the phone connect and register on network only for some seconds and then it looses the connection and stay on this loop, what i have tried so far :
-Different ROM
-downgraided to 5.1.1, back to 6.0.1...
-Different Kernels
-Changed network mode :
* LTE/WCDMA/GSM(auto connect) : still on the loop (Connect, Disconnect)
* WCDMA/GSM (auto connect) : still on the loop
*WCDMA only : no loop and no network either
*GSM : no loop and no network either
-Mannualy selected a network : I can find all availble networks but i got error when trying to register on ...
-What i figured out : IMEI is not the same behind the battery and when i type *#06#
My customer said that the phone was working before and everything allright and that the phone was used when he buyed it
My guess is that the phone is blacklisted, but i want to be sure before givig feedbacks to customer , so anyone have an idea ?

tunisianomj said:
i recently got a note 4 N910H 6.0.1 for repair, the problem is that the phone connect and register on network only for some seconds and then it looses the connection and stay on this loop, what i have tried so far :
-Different ROM
-downgraided to 5.1.1, back to 6.0.1...
-Different Kernels
-Changed network mode :
* LTE/WCDMA/GSM(auto connect) : still on the loop (Connect, Disconnect)
* WCDMA/GSM (auto connect) : still on the loop
*WCDMA only : no loop and no network either
*GSM : no loop and no network either
-Mannualy selected a network : I can find all availble networks but i got error when trying to register on ...
-What i figured out : IMEI is not the same behind the battery and when i type *#06#
My customer said that the phone was working before and everything allright and that the phone was used when he buyed it
My guess is that the phone is blacklisted, but i want to be sure before givig feedbacks to customer , so anyone have an idea ?
Click to expand...
Click to collapse
I think this is not software issue.
Maybe radio antennas or sim slot is damaged.
I also bought a sprint note 4 n910p before and it was running n910f software and when i flash sprint official firmware my imei was changed. 1st when i bought imei was n910c but afrer i flash sprint imei was sprint galaxy S5..
Point is that my sim and signal was working fine even when imei was changed.
Go to note 4 exynos thread and flash n910c rom for n910h and see if it works.

Trex888 said:
I think this is not software issue.
Maybe radio antennas or sim slot is damaged.
I also bought a sprint note 4 n910p before and it was running n910f software and when i flash sprint official firmware my imei was changed. 1st when i bought imei was n910c but afrer i flash sprint imei was sprint galaxy S5..
Point is that my sim and signal was working fine even when imei was changed.
Go to note 4 exynos thread and flash n910c rom for n910h and see if it works.
Click to expand...
Click to collapse
I almost tried every rom (n910c/h/... is not an imei)

did you happen to fix it?

Related

[Q] Galaxy S3 network fail

someone please help me, my galaxy s3 yesterday was running well but turn disaster after i flash it with higher firmware on odin, i put the firmware in a wrong box, the firmware file it should be pda box n got it wrong n put it to bootloader box, finally my phone turn on got signal but never registered on network whatever network provider i used. got imei,network provider name yes appeared, service state : out of service, eri version : not available, imei sv 01,serial number 00000000000, baseband version I9300DXDLI5, build number JRO03C.I9300XXDLJ1
I had try flash with another firmware includu csc, phone, n bootloader file but still same, got network but couldn't registered as well phone call or text

GSM ONLY mode not registered.

Greetings guys...
I just got a note 3 SM-N9005 as a gift from my relative in Netherlands. Problem is gsm only mode never worked, if I changed it to gsm only it just shows emergency call only. WCDMA and LTE works just fine, just gsm only not registered.
As I traveled a lot to an area with poor connection or with just 2g only available, the phone try to change to gsm mode but it never get registered, just showing emergency call only.
I already roit and flashed it with my country 4.4.2 malaysia firmware and factory reset it numerous times, but the problem still not fix.
Anyone can help me, please...
stonedead said:
Greetings guys...
I just got a note 3 SM-N9005 as a gift from my relative in Netherlands. Problem is gsm only mode never worked, if I changed it to gsm only it just shows emergency call only. WCDMA and LTE works just fine, just gsm only not registered.
As I traveled a lot to an area with poor connection or with just 2g only available, the phone try to change to gsm mode but it never get registered, just showing emergency call only.
I already roit and flashed it with my country 4.4.2 malaysia firmware and factory reset it numerous times, but the problem still not fix.
Anyone can help me, please...
Click to expand...
Click to collapse
What is your effective CSC? (as shown by CSC Select or some other similar program).
You might still need to root and install RegionLockAway.
I Have 2g but no 3G nor 4g on n9005
xclub_101 said:
What is your effective CSC? (as shown by CSC Select or some other similar program).
You might still need to root and install RegionLockAway.
Click to expand...
Click to collapse
Hi there,
My note 3 do the contrary. Mine (n9005) can register 2g but doesn't pick up the 3g signal. The only options I have in the network mode settings menu are: gsm/wcdma automatic, and wcdma only. 2g signal only is picked up when I check gsm/wcdma but when I switch to Wcdma(hoping it will pick up the 3g), phone just can't register to any signal. APN is correctly configured. Phone was unlocked, still unrooted, on stock kit lat, updated via ota
here's it's info when I click *#1234# i the dialer:
AP N9005XXUENA6
CP N9005XXUENA2
CSC N9005VFGENA4
Do you have any solution please to enable 3g on this phone?
Thank you in advance.
My csc..
stonedead said:
Greetings guys...
I just got a note 3 SM-N9005 as a gift from my relative in Netherlands. Problem is gsm only mode never worked, if I changed it to gsm only it just shows emergency call only. WCDMA and LTE works just fine, just gsm only not registered.
As I traveled a lot to an area with poor connection or with just 2g only available, the phone try to change to gsm mode but it never get registered, just showing emergency call only.
I already roit and flashed it with my country 4.4.2 malaysia firmware and factory reset it numerous times, but the problem still not fix.
Anyone can help me, please...
Click to expand...
Click to collapse
I got mine from Netherlands too and I am experiencing the same problem here in Egypt but I've noticed that the IMEI on the back of my phone and the SW doesn't match and I think this is the cause of this problem
same problem
i have the same problem i bought my sm-n9005 from UAE and uses it in Egypt i have the same problem only the gsm not registered to network but the WCDMA mode is registered and couldn't find aany help on the net and i wounder if i rooted my cell will it work or no or it has to be unlocked i don't know what to do please help if any one figure out what to do just say it thanks
I'm having the same problem with n9005 in Egypt ... connects only to 3G network
Imei and S/N both are different from whats under the battery
I'm on NB3 4.4.2
Fixed ...
I fixed My SM-N9005 using SPT box and i have 2G/GSM working again
it has been unlocked using super imei with the SPT Box to work outside Europe
unfortunately there was a bug in the 2G/GSM network
they fixed it now ..
so all you have to do is find any mobile repair shop near you that has the SPT Box
connect your N9005 to the Box using USB in ( dm+modem+adb ) mode by dialing *#0808# in Samsung's Dialer ..
Choose N900w8 from the list then click Repair 3G Network ( this will Fix the 2G network )
then choose N9005 again and press repair 3G network again ( this will reFix the 3G network with 2G working too )
this will not restore the original IMEI - S/N but the phone will be fully functioning
SM - N9005(europian) UK model work only 3G not on 2G
medo_sd said:
I fixed My SM-N9005 using SPT box and i have 2G/GSM working again
it has been unlocked using super imei with the SPT Box to work outside Europe
unfortunately there was a bug in the 2G/GSM network
they fixed it now ..
so all you have to do is find any mobile repair shop near you that has the SPT Box
connect your N9005 to the Box using USB in ( dm+modem+adb ) mode by dialing *#0808# in Samsung's Dialer ..
Choose N900w8 from the list then click Repair 3G Network ( this will Fix the 2G network )
then choose N9005 again and press repair 3G network again ( this will reFix the 3G network with 2G working too )
this will not restore the original IMEI - S/N but the phone will be fully functioning
Click to expand...
Click to collapse
medo_sd:
I have the exact same issue as you described with SIMs in India( with Europe (UK) model phone that was bought in Dubai):
refer my post (http://forum.xda-developers.com/showthread.php?p=51173634).
When I have contacted the local service center guys with SPT box, the above steps doesn't help solve the problem.
BTW, my handset is upgraded to 4.4.2 but rooted. So I am not sure if that is blocking the above steps to work.
Any suggestions are welcome..
I'm on 4.4.2 and rooted and the fix worked fine for me and a bunch of other members here too
check again
sorry for the late reply
Sent from my SM-N9005 using Tapatalk
SM - N9005(europian) UK model work only 3G not on 2G-- Issue fixed
medo_sd said:
I'm on 4.4.2 and rooted and the fix worked fine for me and a bunch of other members here too
check again
sorry for the late reply
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
medo_sd:
Thanks for your reply. the steps you mentioned have worked like a charm. My mobile works on 2G and 3G just fine.
I went to one of the local service shops here in Bangalore(India), and have forced him to just try the steps as is using SPT.
There was lot of hesitation by the service guy(just like the Samsung service guys), but I had asked him to just do it and at the end it just worked.
Thanks a bunch. I am so happy
bhaski_84 said:
medo_sd:
Thanks for your reply. the steps you mentioned have worked like a charm. My mobile works on 2G and 3G just fine.
I went to one of the local service shops here in Bangalore(India), and have forced him to just try the steps as is using SPT.
There was lot of hesitation by the service guy(just like the Samsung service guys), but I had asked him to just do it and at the end it just worked.
Thanks a bunch. I am so happy
Click to expand...
Click to collapse
happy to hear that
Sent from my SM-N9005 using Tapatalk
medo_sd said:
I fixed My SM-N9005 using SPT box and i have 2G/GSM working again
it has been unlocked using super imei with the SPT Box to work outside Europe
unfortunately there was a bug in the 2G/GSM network
they fixed it now ..
so all you have to do is find any mobile repair shop near you that has the SPT Box
connect your N9005 to the Box using USB in ( dm+modem+adb ) mode by dialing *#0808# in Samsung's Dialer ..
Choose N900w8 from the list then click Repair 3G Network ( this will Fix the 2G network )
then choose N9005 again and press repair 3G network again ( this will reFix the 3G network with 2G working too )
this will not restore the original IMEI - S/N but the phone will be fully functioning
Click to expand...
Click to collapse
I'm having this issue as well as the imei issues; and as such, I'm getting the not registered error quite a bit. I prefer using 2g while on the go for bbm, whatsapp, Facebook, etc and 3g only when I'm browsing (to save on battery). Does this method solve the not registered problem as well, or is it just to rectify the 2g/3g issue?
lyrixist said:
I'm having this issue as well as the imei issues; and as such, I'm getting the not registered error quite a bit. I prefer using 2g while on the go for bbm, whatsapp, Facebook, etc and 3g only when I'm browsing (to save on battery). Does this method solve the not registered problem as well, or is it just to rectify the 2g/3g issue?
Click to expand...
Click to collapse
Additionally, I hear mention from a couple of persons that they ended up taking their phones to repair shops and had them do it. Is it that special hardware has to be used along with the spt software; or can I just connect up to my laptop with the software and do it myself?
Has anyone found a fix without the need for an SPT?
I can't fine a local repair shop with an SPT here in Manila Ph.
i cant find any mobile shop using spt box but they are using infinity box can i use infinity box instead of spt box plzzz help meee
santhu710 said:
i cant find any mobile shop using spt box but they are using infinity box can i use infinity box instead of spt box plzzz help meee
Click to expand...
Click to collapse
i have a samsung note 3 SM-N9005 which i bought from hong kong. the issue is that it was working only on 3G, no 2G or LTE. was showing emergency calls only if i selected anything else than wcdma only in the mobile network
so i tried everything i could to fix it but without luck, until today
follow these steps and will work(mention: my note 3 is rooted)
1. go to keyboard inside Phone and dial *#0808#
2. select DM + MODEM + ADB and press OK
3. download SPT : seach on google "samsung professional tools ver 19.5.7" and click first link(password is Nokia.Firmware)
4. put SPT install folder into exclusions inside the antivirus as it may block your repair
5. open SPT, select Model SM-N900W8, select highest Port (eg: i had COM4 and COM5, so i selected COM5. if you don't see nothing just rescan or else go back to step 1)
6. click Repair 3G Network in Service Tools tab and wait to finish
7. select Model SM-N9005(your phone), reselect highest Port(COM5 for me) and click Repair 3G Network and wait to finish
8. reboot the phone
it worked like a charm for me and i hope for you also
w3by88 said:
i have a samsung note 3 SM-N9005 which i bought from hong kong. the issue is that it was working only on 3G, no 2G or LTE. was showing emergency calls only if i selected anything else than wcdma only in the mobile network
so i tried everything i could to fix it but without luck, until today
follow these steps and will work(mention: my note 3 is rooted)
1. go to keyboard inside Phone and dial *#0808#
2. select DM + MODEM + ADB and press OK
3. download SPT : seach on google "samsung professional tools ver 19.5.7" and click first link(password is Nokia.Firmware)
4. put SPT install folder into exclusions inside the antivirus as it may block your repair
5. open SPT, select Model SM-N900W8, select highest Port (eg: i had COM4 and COM5, so i selected COM5. if you don't see nothing just rescan or else go back to step 1)
6. click Repair 3G Network in Service Tools tab and wait to finish
7. select Model SM-N9005(your phone), reselect highest Port(COM5 for me) and click Repair 3G Network and wait to finish
8. reboot the phone
it worked like a charm for me and i hope for you also
Click to expand...
Click to collapse
Do we need SPT box to connect to fix this?
Sent from my LG-F320S using Tapatalk
w3by88 said:
i have a samsung note 3 SM-N9005 which i bought from hong kong. the issue is that it was working only on 3G, no 2G or LTE. was showing emergency calls only if i selected anything else than wcdma only in the mobile network
so i tried everything i could to fix it but without luck, until today
follow these steps and will work(mention: my note 3 is rooted)
1. go to keyboard inside Phone and dial *#0808#
2. select DM + MODEM + ADB and press OK
3. download SPT : seach on google "samsung professional tools ver 19.5.7" and click first link(password is Nokia.Firmware)
4. put SPT install folder into exclusions inside the antivirus as it may block your repair
5. open SPT, select Model SM-N900W8, select highest Port (eg: i had COM4 and COM5, so i selected COM5. if you don't see nothing just rescan or else go back to step 1)
6. click Repair 3G Network in Service Tools tab and wait to finish
7. select Model SM-N9005(your phone), reselect highest Port(COM5 for me) and click Repair 3G Network and wait to finish
8. reboot the phone
it worked like a charm for me and i hope for you also
Click to expand...
Click to collapse
do we need to use spt box?
anybody tried this and worked?
Same question here
Sent from my SM-N9005 using Tapatalk

SM-N9005 problem: How screwed Am I?

Hi I'm looking desperately for help with these 2 major isssues, any advice will be much appreciated.
I recently bought this phone SM-N9005 and worked perfectly until I realized my gps doesn't work properly. After a brief research I discovered a youtube guide with positive responses so I gave it a shot. =hC8jNb38gaY . This included ServideMod digging via *#9090# -> insert Q -> insert 0000 -> UE settings -> setting -> system -> NV rebuild -> ALL . After that my sim card was no more functional just as any other I then tried. So this is my first major problem:
1) INVALID SIM CARD The sim card was doing just fine before that and is still doing when put into other devices, but no matter which sim card I try the problem still persists. So I tried factory resets, loading different firmwares... which led to problem:
2) CAN'T LOAD DIFFERENT FIRMWARE I think I was doing all accordingly to guides but still can't force my phone with different firmware. I got it rooted, and everytime I try to use Odin it just gets stuck at "Complete write" fail or FAIL Auth.
The only firmware I could load into it was the early leak of loli 5.0 N9005XXUGBNL8 . I then tried several of them so I could use for example AryaMod (which gets always stuck shortly after start of the installation - i think because i cant load demanded firmware) but to no avail. The so far tried firmwares were the stock ones;
N9005XXUGBOJ6_N9005XEOGBOJ1_N9005XXUGBOJ1_HOME.tar
N9005ZSUGOH3_N9005OZSGOH3_N9005ZSUGOH3_HOME.tar
N9005XXUGBOI6_N9005ETLGBOA2_N9005XXUGBOH1_HOME.tar
N9005XXUGBOI6_N9005O2CGBOF2_N9005XXUGBOH1_HOME.tar
And the only working is the one mentioned above from early loli 5.0 leak : BL_N9005XXUGBNL8_CL3643614_QB3415922_REV00_user_low_ship_MULTI_CERT.tar, which I currently have. Any other attempt to load meets with the same failure. I tried different versions of Odin, starting them as admin, different usb ports, wiping before, rooting it but just can't load any other. : /
So finally I'd like to ask: Is there any way to revert damages I did by doing that ServiceMod thingy? To get rid of that INVALID SIM CARD notice? I'd like to do it myself if possible.
And secondly, why can't I get any other firmware working? Is it wrong choice of firmware not compatibile with my phone or I just overlooked something during installation?
If you reached it all the way here, thank you. Please share any advices you might have.
Oh btw this is from *#1234# if its of any help : AP: N9005XXUGBNL8 CP: N900PVPUEOC5
What is the model number in download mode? Does the imei in the phone match the imei on the label under the battery?
Looks like wrong firmware flashed .
N900PVPUEOC5
audit13 said:
What is the model number in download mode? Does the imei in the phone match the imei on the label under the battery?
Click to expand...
Click to collapse
...Well this is odd, the model number is everywhere stated as N9005 but in download mode it's N900P !
The mei number matches but it's short of one last number. The mei in back has 14 digits and in system 15.
Hey,
I got the same issue a few months ago,
It was the "pin" behind the cover that didn't reach for the antenna on the other side
This crappy video helped me a lot
https://www.youtube.com/watch?v=iUsXU28IDdM
Update: I just discovered I can only install the N900P firmware so right now the both AP and CP is N900PVPUEOK2.
But the firmware selection for 900P seems rather limited to USA region. Back then I had czech (maybe european version with czech language?) version.
Info about phone now says my phone is N900P even though my phone is 9005 and so was the firmware for it.

No service, emergency calls only after upgrading to android 6.0.1 by OTA

Hi! I have an A5 (SM-A500FU) bought in Italy last year, Im using it since then in Argentina. With android lollipop I have never had issues with lost signal, no service messages or network not available. But since upgrading by OTA to Marshmallow these problems started. I have looked everywhere but I cant find anything that helps me. Also my service problems are not always present, sometimes I do have signal, but mostly when im out in the street. At home, for example I have no service and "only emergency calls" message. I'm using right now and old Moto XT316 with the same SIM card ( Claro AR) im using in the A5, and it is working fine, recieving network signal ( it is also a new sim card, just in case old SIM was the problem). The thing is I can´t use my A5 because it is constantly losing signal.
Thing I have already tried and didn't work:
- Changing to aireplan mode for a few minutes
-take out SIM card, restart the phone, turn off phone, put sim back in again, turn on phone
-verifiyng the APN for my network Claro Ar was correct, manually searching networks ( At home for example, it only finds Personal and Movistar (sometimes) but never finds Claro ar)
-Doing factory reset
-Reinstalling official firmware (PDA version : A500FUXXS1CPH2; CSC version : A500FUVFR1CPG2) with kies3 ( smart switch gave me an error)
-Flashing the UK BTU ROM ( the old one was from Vodafone Italy, now Phone info app says my mobile operator is 72234, while befor was 722310 which is correspondig with claro ar, what does this mean)
what could be causing this problem???? Im really starting to desperate now...
I read something interesting online, searching for some answers I got to the experience of some guy who had a very similar problem. Short story, his had to change his phone's network configuration in the "radioinfo" menu (or whatever the name of that hidden menu is) with an app named Network and force his cellphone to use only 3g or 2g. Turns out that his phone was trying to use LTE but LTE was not available in his region. This solved his problem. Mi phone can't use LTE here in Argentina because it is Italian, and since I have it it never conected to LTE network (I guess we use different frequencies) So I was thinking maybe my phone is also trying to use LTE but since it won't reach 4g signal ends up with no signal at all, excatly like this guy's phone.
But, apparently I need root access to get to this menu or even use this apps, is that correct?
So, should I root my phone to try that? does that story make any sense to you? Any advice?
Downgrade to lollipop I read is not my best option, also rooting it isn´t , but I'm starting to run out of solutions.
I add this information that could be helpfull:
Product Code : SM-A500FZKUBTU
Original CSC code : BTU
Active CSC code : BTU
PDA version : A500FUXXU1CPH3
CSC version : A500FUBTU1CPH1
Baseband version :A500FUXXU1CPH3
Android version : 6.0.1
Build number: MMB29.A500FUXXU1CPH3
Mobile operator :72234
Also IMEI number seems to be fine, it starts with 35 and matches the one in the back of the phone.
Sorry It is such a long thread!! Thank you very much!!

[SHV-E250K] Korean Galaxy Note 2, Set of working tricks

Hello all,
I've explored the Web for working things (tricks, tools, rom, etc.) for my SHV-E250K but i didn't found any really satisfying thread, forum, website or something like that ... (really ). So i decided to make this thread not only to share my findings but also to expose my problem.
I got the phone with these specs :
- Android 4.1.2
- on boot : olleh logo after the "samsung galasy note II logo"
- download mode is in Korean language
- original recovery is in english language
- a lot of apps with korean
- IMEI : 35........./ 01
- I can only connect with 2G (no data and internet). Not only it takes times (like 5 to 10 minutes) to get this 2G network but the network is instable. It leaves and comes at anytimes.
=> So i don't know if the phone has a network lock or something was configured badly inside or something else ... but at this time i didn't found any working solutions.
What i've already did with the phone :
1) Flashing the recovery via Odin 3.09 with TWRP 3.0.2.0 :
https://twrp.me/devices/samsunggalaxynote2t0lteskt.html
I've also tested a TWRP for N7100 or N7105 but i didn't noticed any problem
2) Flashing the ROM with zip file via TWRP
http://forum.xda-developers.com/gal...5/rom-jumbo-v1-0-deodexed-zipaligned-t3114089
Everything is OK except the network : very very bad 2G // no 3G neither 4G network
No IMEI : 000000.... /01, i don't know if this is a problem or the cause of the problem
I'm on this now.
http://forum.xda-developers.com/galaxy-note-2/development/rom-resurrection-remix-5-6-0-t3278709
Everything is OK except the network : SIM not detected
No IMEI : not even a 0000.... but empty
3) Flashed with tar file via Odin
https://samsung-firmware.org/fr/
I took a lot of firmware there but the only one which passed with Odin is the E250KKTUKNE6. So i got the original state with the olleh logo etc.
Despite this flashing, it didn't fix the problem of network. I got back to IMEI : 35 ........ /01
What i've already did to try to fix the network problem:
1) Using octoplus tool
I didn't fix any problem.
2) Using Secret Code or Menu Service
Depending on the ROM, secret codes worked or not via the dialing using the *#....#. Nobody say this on forums or websites.
To get them all working, "Phone info Samsung" must be installed, and going in "menu/secret codes"
I'm on this now. There are 167 secret codes and a lot of sub-options on each of them. In fact i'm not expert on them but i am now trying to change some options related to network and testing the results. At this time, it didn't change anything... i'm still testing....
2) Installing various apk supposed to fix the problem
GSII repair, 3G fix, CSC changer
==> wasting of time...
So, i really need help to find solutions to my problem or to just explain where to touch in the secret codes...
Thanks:fingers-crossed:

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