Hi all. I've done a search on this issue in this forum and didn't come across any threads, so I'm hoping someone can help me out.
Two months ago my husband broke down and turned in his firestarter for the V20. Everything transferred fine and life was good until the last few days. His phone has an SD card in it, and both the device and card have pics and videos that have either been taken with the v20 or with previous phones. For some reason sporadic pics/videos won't work now. HE can literally take 5 pics, see them fine in the gallery, try to open 3 of them, and they will hang when opening. Videos will give a 'can't load video message'.
I've tried moving them to either the card or the device, turning off cloud backup, downloading a different video player, changing the default apps. I also have a v20 and put his card in my phone and they worked fine.
Please, any suggestions to help me fix this would be greatly appreciated. I'm not afraid to dig as I'm a net admin by trade, but I'm an Android novice (my stuff always just works!) & don't want to brick this thing trying to fix it.
You usually can't go wrong trying a factory reset, I'd give that a shot. But if that does nothing for you, I'd guess it's maybe a hardware problem, since the media all opens fine on your own V20...
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Ok, picked up the hero for sprint and everything seems great however, I tested everything including youtube viewing in HQ and no problems. I then started to install all my apps that I had on my other google phone and later started viewing youtube in HQ again. It will let you hear what you are playing and show the first image of the video but after that, all you can do is hear the video and the picture gets stuck. Again, this is only for HQ video on the youtube app. Anyone elce have this problem or wanna test? I'm trying to narrow it down to which app is causing this.
Ok, does not look like any of my apps are doing this. All I did was re-arange some of the widgets and have not even installed anything and it's giving me this problem. Anyone elce?
UPDATE: I think its my SD card. I was using the one from my magic...
hmm... never had this problem with my EU version of the Hero, try restoring your phone to factory settings!
Not sure what the problem is... It's hit or miss and it doesent matter which card I use. Starting to think i've get a bum unit now.
Well, looks like the HQ youtube problem is gone only when I use the micro SD that came with the hero. All my other micro SD cards are Micro SDHC and the one that comes with the hero is a Micro SD without the HC. Could this be the problem? Again, this is the sprint hero, not the GSM one.
Not sure if anyone has had this problem, but every time I try to open the Camera application and take a picture/record video it just stays black for like one minute and then I get a force close. Basically, I haven't been able to take a picture for over a week now. I've restarted my phone and nothing. My phone is not rooted or anything, just stock.
Also, when I try to view my pictures from my gallery it takes forever to load up just one picture. Anybody know what the problem is?
EDIT: FML, thought this was the Q&A section..sorry guys.
try finding a spare MicroSD card and replace it.
Maybe the gallery can't access the corrupted SD card. Same with camera.
When taking pictures with the stock Motorola xamera app, I have a miserable time finding the shot. First I try to swipe to the left so the last image photographed comes onto the screen. THAT works, but then the screen freezes and I can't get out of it until I use the capacitive button to go back to the home screen. Then, when I go into the gallery to see the picture I just took, it is gone-like it was never there. However, occasionally some (not all) of these disappeared pix show up in the gallery hours later. I've tried deleting the app and then re-installing it, but it just doesnt seem to work correctly. Its the only thing about the Turbo which makes me want to throw it onto a nearby set of traintracks. Anyone else have the same issues or know what to do about it?
First off, I assume you mean camera (not xamera. correct me if I'm wrong). Second off, you shouldn't be able to uninstall it. If you installed updates for it via Google play then it might be a hardware problem. I would do a factory reset, and if it still doesn't work get it replaced. I don't know the details of the warranty, but from what I have heard it's quite extensive.
Thanks very much. And yes I meant camera....I guess I am mistaken-I didnt uninstall the entire camera app, just the updates to it. Still happening, but perhaps any bugs in the app might be fixed by the Lollipop update?
Lollipop isn't coming before February, and knowing Verizon I wouldn't bet on 2016 coming second
Hi everyone. I am from India. After the recent BPH7 update i am having lots of issues with the new gallery.
It just freezes at least 4 to 5 times a day. I have to restart my phone to solve it. Infact today its freezed wveytime i tried to open it.
I had clicked some lovely pics 3 days ago. However when i tried to see them on my gallery, I just couldnt see the clarity after zooming in. They all are blurred. Earlier they werent.
Any solutions? Hard reset seems the only solution .
Any response? The gallery invariably freezes everytime i open it.
I had that issue but a quick reboot fixed it for me.
I'm on complete stock with the EU Exynos version if that's relevant.
Suggestion: try taking your memory card out and see if you can see any photos stored on your internal storage; this would help you eliminate the possibility of it being a slow/faulty memory card however unlikely that is.
However, if you have the same issue, I'd recommend a hard reset as that usually does the trick.
Try connecting it to Samsung Smart Switch or whatever their PC companion program is called now, back everything up of course.
Good luck buddy!
As the title states.
I'm looking to know WHO has tiktok installed on 11.0.2.2 and can verify for me that this feature still works for them:
When watching a video on fyp side I used to slide over to the account (say for a part 2 or to see what else has happened since the last video) it used **HIGHLIGHT "PREVIOUSLY WATCHED" VIDEO** when scrolling through the accounts videos, this was BEYOND CONVENIENT when going to find a part too or more of what happened after a video.... Simply because I'm now waiting time clicking random videos to find the part 1 or 2.... I LOST THIS after my msm reset... I'm on the same 11.0.2.2 everything is the same..... I just can't get this feature back and it's honestly driving me nuts!!!!!!!
Reason for msm reset:
I bought the phone and had restarting issues I could not fix for the life of me... Did a complete reinstall with the unbrick method and I've been good since. In just wondering where that feature went and why it went away.... It was SO convenient
Thank you all and merry Christmas
For anyone who reads this.
I have come up with a work around on android 11...
I got the chat heads back and working along with sending pictures.
I just got the tiktok app to start highlighting previously watched videos.
These were driving me nuts so