Moto x play doesn't read Microsd Card - X Play Q&A, Help & Troubleshooting

Have been using SanDisk SD card 64gb class 10 from the day when i bought moto x play ....using it as portable storage only didn't formatted it as internal storage....now suddenly while using the camera.... Camera was unable to click pictures anymore..... it forcestopped whenever tried to click any pics......due to this i restarted the phone once....after that SD card shows for a while after phone been started n the card disspears....
Tried the same sd card in other phones it works properly.......but not in my phn anymore😫
Plzz anyone to help me n sort this out..... Thanks in advance🤗

did u ever pulled out and reinserted the sd?ot sd port has veeery sensitive and bending metal pins.many users damaged it.

Related

Lost my SD card games.

My phone came with 8gb card in it. I purchased a few games and downloaded a bunch of free ones. I still have 4gb of space yet I can't download anything because the memory is full. I can't move anything else to the sd card because it's all grayed out. I have moved all the apps that would let me.
So I pulled the sd card out and none of my apps have icons anymore. I put the card back in and they didn't come back. Will I have to buy those games again? How do I get more games if the phone says no memory even though there is 4gb of space. The SD says un-mounted in the setting but when I click mount it says SD blank in the top left. When I look at the apps in the apps settings it shows things like Com.andoop.jailbreak and lest my uninstall but not install. They have little black icons instead of the game icons and it has a picture of the micro SD card on the icon.
I wanted to buy a bigger card but this is a nightmare.
Any help would be appreciated.
ye this sometimes happen with apps to sd
usually with the games there is a folder named downloads on the sd card the game apks should be in there, you should be able to reinstall em and it will pick up the old data files on the sd card
note that the sd card wont mount untill you put the case back on the fone as the case has a notch that presses a button to tell the fone that it can be remounted
Thanks
I have the case on but it is still saying blank.
I'll back everything up when I get home and format the card from the phone.
ncaissie said:
Thanks
I have the case on but it is still saying blank.
I'll back everything up when I get home and format the card from the phone.
Click to expand...
Click to collapse
ok what make sd card is it?
do not buy a cheap micro sd card off ebay called memorette
i have had to of the fake cards of 2 different supliers
supposed to be 32gb class 10
turned out to be class 5 4gb
they show 32gb when inserted but if you try and put more than 4gb on it looks like it has transfered but when u mount card back to fone it all but vanished
have u tried putting card into pc/laptop with a usb adaptor?
if you do format the card copy the gameloft folder and the download folder to your pc/laptop first, saves you having to redownload
Thanks
it is the card that came with the phone. Upon closer inspection I seen a break in the SD Card. I will retun it to Rogers tomorrow. I'm going to go buy a new card. A 16 or 32 GB card.
If you an avid gamer I suggest you plump for a 32gb class 10
I've got 8gb of music 12gb of roms
3gb of game loft games
Plus 2gb of play station pocket games
N apps videos n pictures
It all adds up
Why buy a small card n upgrade later might as will do it now saves all the messing about imo
Sent from my R800i using XDA Premium App
lol reboot one or twice you should see everything coming back ...
The SD is not formated it's just that you removed it so android did a cleanup in the interface...
Reboot until you see everything back
and you can't check the content of your SD card or play your games when you are in mass storage mode... (the sd is being used by the computer)
It turned out that my SD card was broken. Of course my wireless provider would not replace it even though they installed it before I bought the phone.
I picked up a 16GB because that is all I could find. 32GB were expensive so I’m not sure I would have bought one if I had found one. You can close this topic you want.
Thanks

[Q] SD Card crashed?

You guys are the most helpful!
My 16gb sandisk micro sd card is no longer being recognized. I booted my HTC HD2 in Android and mounted the sd card to transfer pics to my pc. Just then I got a call coming in and the phone immediately became unresponsive. I kept getting the force close message but I couldn't stop it (it seemed to be in a loop) So I unsafely disconnected the phone from the pc, took out the battery and rebooted it. It started up in windows, but when I went to check for the sd card it could no longer be found. I pull out the card put it back more than twice, and yet the phone failed to recognize my memory card.
Please help me guys
put the sd card into a card reader, connect to your pc and if if its recognised there, it might be a dying card I've lost 1 16GB and an 8GB in 18 months with my hd2
If the pc recognises the card with no error save the date, reformat to primary partition fat 32 using Easeus free edition, also try the phone without the card
Thank u
Hey ..I really do appreciate the time u took to respond. Funny I was thinking the same thing....I broke my old card reader, now I have to get another another on from Amazon.com. As soon as I can lay my hands on one that is gonna be my first move.
Again, thanks a bunch.
P.S
Sadly I feel like an idiot for not backing up my sd card...(more than 3000 photos on there )
wartibobo said:
You guys are the most helpful!
My 16gb sandisk micro sd card is no longer being recognized. I booted my HTC HD2 in Android and mounted the sd card to transfer pics to my pc. Just then I got a call coming in and the phone immediately became unresponsive. I kept getting the force close message but I couldn't stop it (it seemed to be in a loop) So I unsafely disconnected the phone from the pc, took out the battery and rebooted it. It started up in windows, but when I went to check for the sd card it could no longer be found. I pull out the card put it back more than twice, and yet the phone failed to recognize my memory card.
Please help me guys
Click to expand...
Click to collapse
After trying the SD Card thru a card reader and if it still doesn't work/recognize it - then your mobile (hd2's)windows is corrupted - coz the same happened with me thrice and ultimately I took it back to the HTC service centre and they re installed the windows 6.5 and since then everythings is working normally and there is no problem with the SD Card anymore, but your old card becomes thrash and you'll have to get a new card :0)
johnerz said:
put the sd card into a card reader, connect to your pc and if if its recognised there, it might be a dying card I've lost 1 16GB and an 8GB in 18 months with my hd2
If the pc recognises the card with no error save the date, reformat to primary partition fat 32 using Easeus free edition, also try the phone without the card
Click to expand...
Click to collapse
Same here. Lost a sd-card recently but probably due to my own fault.
The card was difficult to get out of the reader (Yup, it seems there is some tolerance on the size) so I had to use some small tweezers.
I finally managed to get it out without any visual damage but after inserting it in the HD2 it couldn't see it anymore, neither in the cardreader afterwards.
What I think is that I had physically bent the card and broke the connections to the actual memory chip.
Some good advice on memory cards and I can't stress this out enough especially for dedicated photo equipment. Instead of buying a 16GB card buy 2 x 8GB and from a known seller and known brand.
The best and probably worst experience example that I can give is from a couple who were on their honeymoon and lost all of their pictures because of a el-cheapo 8GB memorycard.
For a phone it is something else but I made a custom out of it to create a map on my c-drive called sd-card phone. Ok it is not a every week copy but it is handy to have the data on my pc and on my phone.

[Q] [Q 9505] Anyone else had sd card issues?

Had a cheap integral 32gb card that I got free with my contract die after about a week so I replaced it with a 64gb Samsung which has been fine up till now. Came up with a sd card damaged notification tonight and it unmounted itself so I manually mounted it again and it seems ok so far
Anyone else had sd card issues?
kayomani said:
Had a cheap integral 32gb card that I got free with my contract die after about a week so I replaced it with a 64gb Samsung which has been fine up till now. Came up with a sd card damaged notification tonight and it unmounted itself so I manually mounted it again and it seems ok so far
Anyone else had sd card issues?
Click to expand...
Click to collapse
64gb Sandisk routinely unmounts and reports being "damaged". Typically happens when writing lots of files to it or playing music from it.
A re-mount seems to fix it temporarily.
I was hoping it was because of the brand, but if your Samsung card is doing it too..
Did you format yours before using it?
Not yet, its just using the factory formatting it came with.
This is the one I have:
http://www.amazon.co.uk/gp/product/B009HPFUGI/ref=noref?ie=UTF8&psc=1&s=computers
I've got a semi-decent class 10 card and it had been fine until at the weekend when the phone seemed to "lose" the SD card. It was still mounted but the phone seemed to think there was no card in the slot. I took the card out, replaced it, rebooted the phone multiple times but nothing fixed it.
Then about 2 hours later it randomly found the SD card again. Its been fine since but I've no idea what happened or how to stop it happening again
I'm having issues with a Sandisk 64gb class 10 card. It randomly (at least once a day) says damaged sd card. If I restart the phone than everything goes back to normal..
I was thinking of trading to a samsung branded SD card, but since you're having the same issues I guess thats not the solution..
I already formated the card in windows (quick format unchecked) default exfat settings. The errors keep coming.
Maybe going to fat32 will help? I want to keep exfat for bigger files.
rellagher said:
I'm having issues with a Sandisk 64gb class 10 card. It randomly (at least once a day) says damaged sd card. If I restart the phone than everything goes back to normal..
I was thinking of trading to a samsung branded SD card, but since you're having the same issues I guess thats not the solution..
I already formated the card in windows (quick format unchecked) default exfat settings. The errors keep coming.
Maybe going to fat32 will help? I want to keep exfat for bigger files.
Click to expand...
Click to collapse
Hey use fat32 cards they are Damn useful u can use them to establish a dualboot and can extend it partition size of urged internal memory transcend or a branded samsung mmc will be useful
Sent from my LG-P920 using xda premium
I had probs with mine...worked for a day and now says "mount SD Card" and "Blank Card"....tried formatting it on the PC which took a while but worked. Can access it on PC, popped it back in phone and same messages as above....I was putting it down to being a cheap card (not sure on make, class 10, came with phone...probably an ebay special)
I had problems with a sandisk 64gig card. Was constantly getting "sd card unexpectedly removed" errors every few minutes and then remounted. Changed cards and all seems fine. It might just be bad cards that are at issue. But one error and then its fine is hardly worth worrying about.
I have exactly the same problem with Sandisk 64 GB SDXC class 10 card. I think it is a S4 firmware bug and hope it will be fixed in next releases. In other devices the card works perfect.
sbehring said:
I have exactly the same problem with Sandisk 64 GB SDXC class 10 card. I think it is a S4 firmware bug and hope it will be fixed in next releases. In other devices the card works perfect.
Click to expand...
Click to collapse
Exactly the same with me. Sandisk 64 GB SDXC class 10 card previously working perfect on SGS3, in SGS4 is driving me nuts!
Message "damaged SD card" pops up at boot, and even during usage.
Fixes unmounting and remounting the card, or spontaneously after a while. I hope to be a firmware issue, and be fixed soon! Very annoying for a phone of this price!
I think this issue is with all cards of all file formats... I have Samsung Class 10 32G .. same issue... does anyone know if any of the Custom Rom's have this prob?
I have the same issue I think it has something to do with exFat, anyways I just formatted to fat32 and now the card reads, mounts and unmounts just fine. I used a program called guiformat to format to fat32
Thanks raviraaj! Randomly came to this thread from a google search. Very helpful
Yep, same issue
I got a class 4 card free with the phone (from carphone warehouse) It died after about a month of use. Completely dead, isnt seen by the phone or laptop etc. I got a 64g class 10 scan disk card after this and am very worried that it will get killed also (and all my date with it). Ive seen one error message sdo far with the new card and am hoping that its not going to happen to it.
Sounds like its an issue with the phones rather than the cards.
I Have the same problem with my s4, it mount / dismount my 64 sd for a mounth about, and... Burned it.
This card has a 10 year warranty, (it's a 64 GB microSDXC UHS-I card PRO from Samsung) so i take en RMA number and send it to Nederland for repairing.
They send me a new card this week.
I think there is a bug in the firmware, it's worst went s4 is rooted, now in exfat / untooted, it's working for me.

Good Micro SD Card for S4

Hello,
I have bought a Trasnscend 32GB micro SD card. However I keep having this annoying error: the phone thinks that the SD card gets removed and a message saying SD card removed unexpectedly keeps appearing. This happens especially when I am running an app that is on the SD card or seeing videos or photos that are on it. And it has come to the point that it is almost unusable...
Please let me know what SD card you suggest I use the causes no errors. Do you use it? How has is been working?
I would like to have at least 32GB SD card. Anything over that is fine too.
Thank you very much.
Mine microsd is from fujifilm 32gb.. and works very good..
Sent from my GT-I9505 using XDA Free mobile app
Would anyone know of a way I could fix my SD card? So that I don't have to buy a new one.

Moto X Play - SD card damaged

I've just bought a Moto X Play ( UK ) which comes pre-installed with Lollipop from carphone warehouse, I have Samsung 64 GB SD Card Class 10 which is official SD card, been using it on my old S4 phone & computer without issue However when used on my Moto and reboot the phone I get a message saying the SD Card is damaged, and I can't access anything.
If I put the card into my computer or old S4, the card is fine and can be read no issues. i've been playing around with it and what i've noticed is that I think I can now replicate this problem at will and just wondered if any others are noticing this problem.
To replicate the problem:
1. Move an App from internal to SD Card.
2. Reboot the phone, the phone will say the "SD Card is damaged, try re-formatting it" ( don't do it! )
To resolve the corruption, I just took the SD Card out of my moto put it into either my Samsung S4 or a PC, go to the SD Card and clear down the contents of the "Android" folder sitting in the root of the card.
Put the card back into the Moto on startup, the phone is happy with the SD card!, no corruption and all files ( Music, Video, Images etc ) work without issue on the moto.
Repeat the steps again and bang the card goes corrupt again!, very annoying.
It appears to me that there is a bug in the moto SD card implementation which needs addressing as I can't put apps onto SD card and re-start my phone without this problem arising.
I've tried replicating this fault with another memory card and get the same problem
Can anyone else confirm if they are having the same problem?, if you aren't could you tell me what brand of memory card you are using, and the exact software version you are on?, when I do a software update it says I have the latest version.
My Phone Version is:
Android version: Android 5.1.1
Hardware SKU : XT1562
Build Number: LPD23.118-10
Have the same with a (the one) SanDisk 128GB card...
I had the same problem with a 32gb Samsung Evo SD card, yesterday I searched for a solution on the internet and found some suggestions about to format the card from Windows with "quick format" unchecked.
I gave it a try, it took 10-15 minutes to format it but I had no more problems so far!
Hi
What I did was to buy a new memory card from Curry's, won't buy an SD card off places like amazon/ebay due to the number of fakes knocking around on there.
I got a 64 GB PNY Class 10 memory card ( £17.99 ) , plugged it into the phone ,it was instantly recognised, I decided to Erase card using the Menu option before moving apps and data onto it and everything is working fine so far, have re-booted the phone several times without any problems!
I think probably re-formatting the existing Samsung memory card in the computer would probably do the trick as well. however I've got a new use for that memory card as it's going to be used in the car sat nav instead.
It's a strange issue but i'm glad it's solved.
same problem here, can´t use SD as internal becoz it freezes at 40% of formatting and later says that is damaged.
Have the same problem with 2 or 3 sd
knives69 said:
same problem here, can´t use SD as internal becoz it freezes at 40% of formatting and later says that is damaged.
Have the same problem with 2 or 3 sd
Click to expand...
Click to collapse
I found this good utility for SD Cards, download it on your PC and try scanning your SD Card with this tool, perhaps there is an fault with your sd card, it's called macrorit , I can't post a link as the forum rules won't let me.
There is a free version for download, just go to google and type "macrorit download"
This tool is also good if you need to format a 64GB SDCard as FAT32 instead of exFat, something my car sat nav wants and Windows 10, with diskpart can't do
I am sure there are bugs in both the Android 5 & 6 code but when it comes to SD cards my first suspicion is the card itself. You have to understand that these things barely work and are only marketable because they have internal processing that corrects problems on the fly. Even manufacturers with the best reputations produce flakey batches of SD cards. My experience has been that cards can have invisible latent problems which manifest only when usage changes. eg: a swath is bad but never exposed until a size boundary is crossed, or a storage allocation scheme changes with a new or updated filesystem.
Micro SD cards are vulnerable to physical handling problems including excess g force or static electrical damage.
FWIW, my experience:
1. If even one device reports a problem then the card likely is not 100%. Replace it.
2. Never store valuable and irreplaceable data on it without an active and complete backup process in place.
3. Buying an expensive high capacity device? Get the extended warranty or in store replacement extension. Keep the packaging with all of the batch coding on it. Make sure the replacement is from a different batch.
Also, there are a lot of counterfeits. Buying from a big store says nothing about the true nature of the device.
Hard drives: Very good, predictable service times
SSDs: Almost as predictable.
SD cards: Very unpredictable even if not counterfeit. Easily reprogrammed by anyone with some tech savvy.
---------- Post added at 12:46 AM ---------- Previous post was at 12:33 AM ----------
One more thing, if the SD card is 100% ok then you should be able to completely rewrite the card every day for at least a couple years.
If your card is under warranty and giving an error in even just one situation then back it up and throw a heavy "burn in" program at it. Let it run until it dies and get it replaced. Better in a burn in program than in your phone.
When you get a new card, make sure you run a tester that writes/reads the complete capacity at least a couple of times. Make sure the data is random.
Again, my opinion only.
Never think of SD cards as being reliable like the phone internal storage. They just are not. They could be but then you would be paying a lot more for them.
I bought a brand new 32GB strontium class 10 card and only managed to use it for a day before the phone kept notifying me that the card was removed and I have to restart the phone to be able to use it again. This happened multiple times before I changed the card with my other one, bought 4 years ago, a class 4 16gb sandisk. no problem whatsoever with it. Now I'm getting a replacement for the new card.
My moto x play is not supporting Samsung evo 32 GB memory card how can I fix this problem plzz help
knives69 said:
same problem here, can´t use SD as internal becoz it freezes at 40% of formatting and later says that is damaged.
Have the same problem with 2 or 3 sd
Click to expand...
Click to collapse
I have the same problem here with my Samsung 64gb SD-card. Did you find a solution? Before I tried to format it as an internal device is was using it as an external sd card and didn't met any problems.
I have the same problem Android v 6.0.1, system v. 24.61.52.lux_retail_ds.retla.en.01 retmx
I am facing the same problem.. I need to restart my phone repeatedly to get my sd card accessible and that too that becomes accessible only for a few minutes.. And then agaun the same problem occurs
I have the same issue as Shivi10.
I previously found the same issue on a sandisk (32 GB class 10) and asked for a replacement.
Now I found same issue on a new Sandisk same size and class bought on a local shop.
I'll burn in this card on a PC and see the result. If the card passes the burn in the phone itself could be the cause for me.
acehigh1971 said:
I have the same issue as Shivi10.
I previously found the same issue on a sandisk (32 GB class 10) and asked for a replacement.
Now I found same issue on a new Sandisk same size and class bought on a local shop.
I'll burn in this card on a PC and see the result. If the card passes the burn in the phone itself could be the cause for me.
Click to expand...
Click to collapse
I used the suggested macrorit utility to check sd card integrity.
I erased, formatted the card on a pc. Then I did several cycles of write, read with macrorit, erase. All these cycles went good. The card is clearly ok (this is the second one, the first was returned but I suspect it was good).
I decided to return back the phone. Appraisal for amazon who agreed on a money back. Excellent.
This phone is awesome, but I'm tired to go around finding bugs and losing my pictures. I'll look for something else.
My problem started after I was using my Strontium Nitro card as internal memory and dropped the phone, my moto doesn't accept any card since then
Have you got the solution to your problem? I am also facing the same for last 3 month
[Have you got the solution to your problem? I am also facing the same for last 3 months
=knives69;64621030]same problem here, can´t use SD as internal becoz it freezes at 40% of formatting and later says that is damaged.
Have the same problem with 2 or 3 sd[/QUOTE]
the issue is with the andriod / phone . i had the same issue as i twerk with electronics i had tried checking the sd card on my pc and all the data is present perfectly . I have then used a spare SD card in the phone and then removed it after config and then used the issue SD card . to my surprise it is working . this i have done multiple times . for some reason when we eject the sd card the system feels as corrupted SD card and ask for format . Hope this will save ur data if you dont format before checking the same in PC.
Same sd card issue
Have been using SanDisk SD card 64gb class 10 from the day when i bought moto x play ....using it as portable storage only didn't formatted it as internal storage....now suddenly while using the camera.... Camera was unable to click pictures anymore..... it forcestopped whenever tried to click any pics......due to this i restarted the phone once....after that SD card shows for a while after phone been started n the card disspears....
Tried the same sd card in other phones it works properly.......but not in my phn anymore...other sd cards works properly in my devices but not the current one
Plzz anyone to help me n sort this out..... Thanks in advance
Any solutions for the memory card auto eject/missing issue in Moto X play Marshmellow? Tried replacing 2 Transcend and 1 Sandisk cards..
abuvipin said:
Any solutions for the memory card auto eject/missing issue in Moto X play Marshmellow? Tried replacing 2 Transcend and 1 Sandisk cards..
Click to expand...
Click to collapse
Try Nougat rom?

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