Database Users

[GUIDE]Unlock Bootloader - Moto G (2nd Gen) [UPDATED]

UNLOCK YOUR BOOTLOADER​
WARNING: UNLOCKING YOUR BOOTLOADER VOIDS YOUR WARRANTY.PROCEED AT YOUR OWN RISK.
NOTE: Unlocking the bootloader will Wipe/ factory reset your device, and will delete all personal data from your device such as apps, photos, messages, and settings.
INSTRUCTIONS:
Make sure to take a backup of your entire device data.
Download the Android SDK OR Download the Minimal ADB and Fastboot
Install the latest Motorola USB Drivers on your desktop. Download here.
Put your device in fastboot mode (power off, then press the power and volume down buttons simultaneously).
Open Command Prompt on androidsdk/platform-tools/ (Hold Shift and right click and press open command window here)
Connect your Phone to PC
Type this in the CMD prompt window - fastboot oem get_unlock_data
You will get a return string. Copy it. [Right Click-Mark- Mark the text by pressing the shift key-Now press Ctrl+C]
Paste all the lines together in a notepad. Remove the empty spaces.
Now go to the Motorola Site.Sign in using your Google account or Motorola ID. Scroll down the page and paste the copied string in the field at step #6. Then click on ‘Can my device be unlocked?’, after which a "REQUEST UNLOCK KEY" button will appear at the bottom of page.
To get your unlock key, select the ‘I Agree’ option. Note: You will receive an email with your Unlock Key at the email address you used to log in there.
Important – Copy the 20-character key that Motorola sent you via email. Make sure your device is connected.
Then in CMD type: fastboot devices (To check your device is connected)
Then type: fastboot oem unlock UNIQUE_KEY
NOTE: In above command, replace the word ‘UNIQUE_KEY’ with the unlock code that you got via email. Then hit enter and the unlocking process should begin. Wait for a while and soon you’ll see ‘Bootloader Unlocked’ warning on your Moto G(2nd Gen).
To relock the bootloader:
Go to Fastboot and give the command fastboot oem lock
You can always appreciate my work by pressing the Thanks Button.:good:
Good Day
XDA:DevDB Information
Bootloder Unlocking For the Moto G (2nd Gen), ROM for the Moto G 2014
Contributors
Falcon G
ROM OS Version: 4.4.x KitKat
Version Information
Status: Stable
Created 2014-11-13
Last Updated 2014-11-13

Reserved

[SIZE=+1]Q1:How to remove the unlocked bootloader message? [/SIZE]
Download the zip.Mirror
Dropbox
Extract all the files
Reboot to fastboot mode (power + vol down)
Now open cmd and use cd command to go to the directory where you placed the file.
Now Type the command: fastboot flash logo logo.bin
Reboot from the recovery (use vol up to select and vol down to navigate)
Now your bootlogo should be restored back to the normal version
OR​Flash the zip via TWRP​Thanks rafaelbrunner for the zip
[SIZE=+1]Q2: Does unlocking the bootloader wipe/factory reset my phone? [/SIZE]
Yes it does. Please make a backup of all your apps and data as it will be completely erased.​

Reseved---2

Will this be expected to work on the carrier versions?

ZeroAlphawolf said:
Will this be expected to work on the carrier versions?
Click to expand...
Click to collapse
For the G yes most probably. But for the X only pure edition.

Falcon G said:
For the G yes most probably. But for the X only pure edition.
Click to expand...
Click to collapse
Bro i am not able to relock the bootloader
CMD says (Do fastboot oem lock begin first)
So i just executed this command (mfastboot.exe oem lock)
In phone it says cannot lock bootloader sst error

Hi
Relocking bootloader will give back the guarantee?

rodrigo82 said:
Hi
Relocking bootloader will give back the guarantee?
Click to expand...
Click to collapse
I am wondering the same..I am in europe.

rodrigo82 said:
Hi
Relocking bootloader will give back the guarantee?
Click to expand...
Click to collapse
andrewk2x said:
I am wondering the same..I am in europe.
Click to expand...
Click to collapse
Nope, it will not give you back your warranty...
Sent from my XT1068 using XDA Free mobile app

rodrigo82 said:
Hi
Relocking bootloader will give back the guarantee?
Click to expand...
Click to collapse
andrewk2x said:
I am wondering the same..I am in europe.
Click to expand...
Click to collapse
In Europe locking bootloader will give back the warranty
Q11: Does rooting/unlocking your phone invalidate its warranty? (In EU)
In short: No. Just the fact that you modified or changed the software of your device, is not a sufficient reason to void your statutory warranty. As long as you have bought the device as a consumer in the European Union.
For Indian customers, The warranty is void if you unlock/root your device. Motorola also reserves the right to maintain the records of unlocked bootloader devices. So you may not even get the warranty by relocking the device
[source]

Motorola is giving error message as ünknown error" and know key has been sent on my email id....what to do now?
---------- Post added at 10:34 PM ---------- Previous post was at 10:24 PM ----------
I followed the steps but when i press the request unlock key button on motorola website...I get the message as "UNKNOWN ERROR" and no key is sent on email id....what to do guys...please help

prateek.khurana31 said:
Motorola is giving error message as ünknown error" and know key has been sent on my email id....what to do now?
---------- Post added at 10:34 PM ---------- Previous post was at 10:24 PM ----------
I followed the steps but when i press the request unlock key button on motorola website...I get the message as "UNKNOWN ERROR" and no key is sent on email id....what to do guys...please help
Click to expand...
Click to collapse
Double check your string for any space.first copy string to a notepad then remove all space.

Related to unlocking: is it normal that after unlocking it's not possible to boot into stock recovery?
By the way, I read in other threads that locking the bootloader again requires alterations to firmware (like rooting) to be undone first, otherwise locking is rejected. If true, it might help to add this remark to the info above.

jheller said:
Related to unlocking: is it normal that after unlocking it's not possible to boot into stock recovery?
By the way, I read in other threads that locking the bootloader again requires alterations to firmware (like rooting) to be undone first, otherwise locking is rejected. If true, it might help to add this remark to the info above.
Click to expand...
Click to collapse
unlocking simply does not mess up with your recovery.
To lock again, yes you'll need to do full unroot.

Falcon G said:
unlocking simply does not mess up with your recovery.
To lock again, yes you'll need to do full unroot.
Click to expand...
Click to collapse
Found out as well: recovery requires special keypress to enter, see this thread: http://forum.xda-developers.com/showthread.php?p=55966489

Unable to unlock the bootloader for a Moto G bought in Bestbuy
Is anybody able to do that? If yes, please help. The motorola website said that the phone I bought from Bestbuy didn't qualify to unlock its bootloader.
What can I do with the phone if I cannot unlock the bootloader?

dxxvi said:
Is anybody able to do that? If yes, please help. The motorola website said that the phone I bought from Bestbuy didn't qualify to unlock its bootloader.
What can I do with the phone if I cannot unlock the bootloader?
Click to expand...
Click to collapse
after you paste in the window scroll thru and make sure no spaces like i had. ONE space give me a no-go!
---------- Post added at 03:40 AM ---------- Previous post was at 03:37 AM ----------
jheller said:
Related to unlocking: is it normal that after unlocking it's not possible to boot into stock recovery?
By the way, I read in other threads that locking the bootloader again requires alterations to firmware (like rooting) to be undone first, otherwise locking is rejected. If true, it might help to add this remark to the info above.
Click to expand...
Click to collapse
unlocking bootloader only does that and nothing else, now if you go installing customs roms, root and so on. you have to re-install your system fresh and clean like a widdle baby's bottom after mommy has cleaned it

Notice: A New Q & A thread has been created in the Q&A, Help & Troubleshooting Sub-Forum.
Posts from members with less than 10 posts will automatically be posted there.
Please check it out, and see if you can help out someone with a question about this Topic.

sd_shadow said:
Notice: A New Q & A thread has been created in the Q&A, Help & Troubleshooting Sub-Forum.
Posts from members with less than 10 posts will automatically be posted there.
Please check it out, and see if you can help out someone with a question about this Topic.
Click to expand...
Click to collapse
@Falcon G or others who can help
Do I need to flash a custom recovery for root my device ? After unlocking the bootloader I can't flash supersu with the stock recovery ?
Thanks in advance

toggle allow oem unlock via adb !

hi every one !
i have issue on my op2 with frp,i wanna flash it but cant unlock bootloader because oem unlock on settings is checked.my question is have any idea about incheck oem unlock via adb or fastboot
thanks

deleco said:
hi every one !
i have issue on my op2 with frp,i wanna flash it but cant unlock bootloader because oem unlock on settings is checked.my question is have any idea about incheck oem unlock via adb or fastboot
thanks
Click to expand...
Click to collapse
Can't you just go into Settings > Developer Options and enable OEM unlocking?
Guide

Spannaa said:
Can't you just go into Settings > Developer Options and enable OEM unlocking?
Guide
Click to expand...
Click to collapse
i dont have access in normal mode
stuck in google account

deleco said:
i dont have access in normal mode
stuck in google account
Click to expand...
Click to collapse
Please return the phone to the person you took it from. Once a phone is locked there is nothing you can do about it

Posting the same question all over the site is unnecessary, and twice in this section. Its also against the site rules.
http://forum.xda-developers.com/oneplus-2/help/enable-oem-unlock-issue-t3297417
Thread closed.
Darth
Forum Moderator

Keyboard gone after Phone Reset

Hi All,
I am facing a strange issue where my phone got reset and when I am trying to setup, no keyboard is coming, only Google Voice typing is enabled. This was fine until I went to set up Google account and in the place to enter password, it is showing that Google voice cannot be used for entering password.
So now I am stuck without any way to start my phone. :crying: . Please help if you have any solutions.

deba727 said:
Hi All,
I am facing a strange issue where my phone got reset and when I am trying to setup, no keyboard is coming, only Google Voice typing is enabled. This was fine until I went to set up Google account and in the place to enter password, it is showing that Google voice cannot be used for entering password.
So now I am stuck without any way to start my phone. :crying: . Please help if you have any solutions.
Click to expand...
Click to collapse
Try to downgrade to 15.0410.1802.44
1) Download and install ASUS Flash Tool :
2) Download Oreo RAW
ZE520KL:
ZE552KL:
3) Enter Fastboot Mode (Power + Volume Up)
4) Open ASUS Flash Tool
5) Select device & select firmware
6) Connect phone to PC
7) Hit Start and wait 10-15 minutes (ignore the error 5)
P.S: Please back up all of your important data before flashing.
---------- Post added at 02:37 PM ---------- Previous post was at 02:34 PM ----------
Saktis_STi said:
Try to downgrade to 15.0410.1802.44
Click to expand...
Click to collapse
You can file a report here: https://www.asus.com/zentalk/thread-211868-1-1.html
MOD EDIT: PAY-PER-CLICK LINKS REMOVED

Can you skip google account and get to settings? If settings is available, enable developer option and usb debugging then adb push asus or google keyboard.

sanctitude888 said:
Can you skip google account and get to settings? If settings is available, enable developer option and usb debugging then adb push asus or google keyboard.
Click to expand...
Click to collapse
Impossible. FRP is unskippable.

There are many frp bypass methods and tutorials, mainly related to Samsung devices. It is unclear which one actually works. Give this a try https://m.youtube.com/watch?v=oJnOUMrvB_k, or http://www.techoxygen.com/frp-bypass-apk/ , with or without otg tricks

You can instal a keyboard apk whive adb

Rasque said:
You can instal a keyboard apk whive adb
Click to expand...
Click to collapse
You'll need to bypass frp to enable USB debugging.

[email protected] said:
You'll need to bypass frp to enable USB debugging.
Click to expand...
Click to collapse
Is enable on twrp ?

Missing keyboard after factory reset. Problem
I also encountered same problem after reset of Asus ZenFone 3 ZE520KL.However my problem was solved by downgrading to 15.0410.1712 by flashing with Asus flashtool in fastboot mode and with raw (.zip) file got from beritahu. Thanks for the post 1 guide.
But I am now scared to update!

I lost my OEM code and my phone is bricked.

My bootloader is locked and I don't remember OEM code. How I can unlock the bootloader ?

Hello,
Create account on this site https ://emui.huawei.com/en/ (remove space after https, sorry new users can't add links) and go to the "UNLOCK" and follow instructions

AKomenda said:
Hello,
Create account on this site https ://emui.huawei.com/en/ (remove space after https, sorry new users can't add links) and go to the "UNLOCK" and follow instructions
Click to expand...
Click to collapse
My phone stuck eRecovery mode Don't open.

TitanKnight said:
My phone stuck eRecovery mode Don't open.
Click to expand...
Click to collapse
My too, the same issue. I haven't access to any other option, dload also won't work.
Anyone help us ?

Root Samsung Galaxy SM-A500FU without OEM Unlock option

Hello,
For quite a while I am searching for a working method to root my SM-A500FU running on Android 6.0.1.
There is no OEM Unlock button available whatever I try.
All root methods I found need OEM Unlock so they don't do the trick.
Is there a way to get the rooting done?
And if so, please provide me the steps to do.
Thanks in advance.

You can root your phone...
Hello,
Please read my whole reply. I have an SM-A500G and my device also did not have OEM unlock too. i searched hidden developer options and it was not there. Did you look in developer options? If you did, did you find it? If yes carry on with the other root methods you have found but if you have not, follow my steps. For my device, I somehow rooted my device without OEM unlock option by using the steps below written by me. I am very sure this will work on your device too as we both have Samsung Galaxy A5 2015 with different varients.[/SIZE]
Before starting, please be aware that rooting will void your warranty and if the steps I have given below are not done properly, you will brick your device. Please don't blame me if you got your device bricked. :fingers-crossed:
1. Firstly, you need a windows pc and then go to this link and download the whole folder with the name "Samsung Galaxy A5 2015 Root Method". Do not miss a file and extract all the files from the zip into the folder with a name "Samsung Galaxy A5 2015 Root Method" . Link: https://drive.google.com/drive/folders/1Yx3NgLaEfxW-vYdoKSk0u3N3KbEbktlP?usp=sharing
2. Then navigate to the folder called "Odin3_v3.09" and run the file with name "Odin3 v3.09.exe". Run it with admin rights.
3. In you phone, navigate to developer options and turn on "USB debugging". I am pretty sure that this option will be there. If you don't know how to get developer options, go to setting, about, and tap 3 times on the build number and you will unlock developer options.
4. Now power off your device and reboot into download mode by pressing power button, home button and volume down all together. Press volume up when you see the screen. (the screen is a blue-green colour and it says either press volume up or down, press volume up)
5. Now connect your phone to pc with usb debug enabled on phone.
6. In Odin, If you see device is added, you are good to go. If not reconnect your device.
7. Now in odin, press the button named "AP" and navigate to the "Samsung Galaxy A5 2015 Root Method" and click on the file named "twrp_20191005_a5ultexx (1).tar" and open it.
8. Now in the options section, uncheck "Auto Reboot" and check (if not already) "F. Reset Time". Leave everything else as it is.
9. Press The button "Start"
10. Wait until you see "Pass" in odin.
11. In your phone, you will see that it is "downloading" and there is a white line that is completed. Now to get out of download mode, press power button, home button and volume down all together until you see a black screen.
12. Immediately, you need to press power button, home button and volume up all together until you see the boot screen with yellow text saying "set warranty bit: recovery"
13. Now you will boot into recovery.
14. Now download "Magisk v20.zip" from this link on your pc. Link: https://drive.google.com/file/d/11O2f0HymbcVZ7hQvkGFxGHcB1ShHSr8H/view?usp=sharing
Don't extract it.
15. Now drag or copy and paste "Magisk v20.zip" to the phone's internal storage.
16. In your phone, in twrp recovery. press the install button and navigate to "Magisk v20.zip". Press on it.
17. Now swipe to install and wait a few seconds or minutes.
18. After completion, press the "Wipe Cache/Dalvik" button.
19. Afterwards, press reboot (system)
20. If you see the boot screen with "set warranty bit: kernel", you are good to go and wait till it boots the system.
21. Congratulations, your phone is now rooted!
In step 20, if you see "set warranty bit: recovery" and red text above it, try this: Power off the device in twrp (recovery) in the reboot section and connect to a power supply. If you see 'set warranty bit:kernel' and a charging sign, you are good to go. You just need to hold the power button and wait till it turns off and turns on again. Just wait until it boots the system and you are rooted.

Nice try
Thanks for the effort but did not work.
Odin does not show pass but gives fail every time I try.
How to fix this one?

Lion1969 said:
Thanks for the effort but did not work.
Odin does not show pass but gives fail every time I try.
How to fix this one?
Click to expand...
Click to collapse
Firstly, did you disable auto reboot in odin? Secondly, do you have the latest bootloaders and modems for the device? (If not, you can find them here: https://forum.xda-developers.com/samsung-a-series/general/ref-a500xx-modems-bootloaders-collection-t3496463 Thirdly, there is another option where you use CF-Auto Root and I will link a tutorial on how to do that. Please note that the tutorial has OEM Unlock within it but you don't need it. If you want me to give to give you a guide on it, just ask me. The tutorial link: https://www.youtube.com/watch?v=SXGTIwx1ffk
Also, turn on captions in the tutorial as it says the instructions on the captions and then in odin, turn on "Auto Reboot"

InfernoWolf19 said:
Firstly, did you disable auto reboot in odin? Secondly, do you have the latest bootloaders and modems for the device? (If not, you can find them here: https://forum.xda-developers.com/samsung-a-series/general/ref-a500xx-modems-bootloaders-collection-t3496463 Thirdly, there is another option where you use CF-Auto Root and I will link a tutorial on how to do that. Please note that the tutorial has OEM Unlock within it but you don't need it. If you want me to give to give you a guide on it, just ask me. The tutorial link: https://www.youtube.com/watch?v=SXGTIwx1ffk
Also, turn on captions in the tutorial as it says the instructions on the captions and then in odin, turn on "Auto Reboot"
Click to expand...
Click to collapse
Hi InfernoWolf19,
I disabled auto reboot in Odin.
I installed the latest bootloaders and modems as instructed.
Odin still gives me a fail.
The third option I did exactly as in the YouTube video but also got a fail.
Maybe I forgot something so could you please drop the link to a written guide.
Thanks in advance

Lion1969 said:
Hi InfernoWolf19,
I disabled auto reboot in Odin.
I installed the latest bootloaders and modems as instructed.
Odin still gives me a fail.
The third option I did exactly as in the YouTube video but also got a fail.
Maybe I forgot something so could you please drop the link to a written guide.
Thanks in advance
Click to expand...
Click to collapse
1. Download latest Samsung drivers from this link: https://i1.samsungusbdriver.com/wp-content/uploads/Samsung_USB_Driver_v1.5.63.0.zip
2. Enable usb debugging in developer options in phone and boot into download mode.
3. Open odin, in odin, enable auto reboot and f. reset time.
4. Click the AP button and navigate to the CF Auto Root File. You can get it from here: https://download.chainfire.eu/699/CF-Root1/CF-Auto-Root-a5ulte-a5ultexx-sma500fu.zip?retrieve_file=1
5. Press Start
Hopefully this time, you get pass.
---------- Post added at 03:52 PM ---------- Previous post was at 03:49 PM ----------
Could you also provide me with some screenshots when odin shows fail. If possible, a video of you flashing the root file.

InfernoWolf19 said:
1. Download latest Samsung drivers from this link: https://i1.samsungusbdriver.com/wp-content/uploads/Samsung_USB_Driver_v1.5.63.0.zip
2. Enable usb debugging in developer options in phone and boot into download mode.
3. Open odin, in odin, enable auto reboot and f. reset time.
4. Click the AP button and navigate to the CF Auto Root File. You can get it from here: https://download.chainfire.eu/699/CF-Root1/CF-Auto-Root-a5ulte-a5ultexx-sma500fu.zip?retrieve_file=1
5. Press Start
Hopefully this time, you get pass.
---------- Post added at 03:52 PM ---------- Previous post was at 03:49 PM ----------
Could you also provide me with some screenshots when odin shows fail. If possible, a video of you flashing the root file.
Click to expand...
Click to collapse
I can't make a video..
I discovered that I can't get my wifi on anymore now, must have something to do with the 2 files I replaced (see above).
The list with bootloaders and modems is about 2 years old, is there a newer available??
Unfortunately I don't know what versions I had before so I can put those back so at least my wifi works again.
It seems I am getting more problems instead of less… help help

Lion1969 said:
I can't make a video..
I discovered that I can't get my wifi on anymore now, must have something to do with the 2 files I replaced (see above).
The list with bootloaders and modems is about 2 years old, is there a newer available??
Unfortunately I don't know what versions I had before so I can put those back so at least my wifi works again.
It seems I am getting more problems instead of less… help help
Click to expand...
Click to collapse
Could you give me you country code or name because then I can find the stock firmware for the device which contains the updated bootloader and modem. With a stock firmware, you can get your latest modems back therefore your wifi works again. i think you flashed the modem incorrectly or the modem is very old. Either way, I need the country name you live in so that i can find the stock firmware from Sammobile - https://www.sammobile.com/samsung/galaxy-a5/firmware/SM-A500FU/
---------- Post added at 05:42 PM ---------- Previous post was at 05:41 PM ----------
Please reply ASAP as I want to help you as immediately as possible as it is my fault your WiFi is not working.

InfernoWolf19 said:
Could you give me you country code or name because then I can find the stock firmware for the device which contains the updated bootloader and modem. With a stock firmware, you can get your latest modems back therefore your wifi works again. i think you flashed the modem incorrectly or the modem is very old. Either way, I need the country name you live in so that i can find the stock firmware from Sammobile - https://www.sammobile.com/samsung/galaxy-a5/firmware/SM-A500FU/
---------- Post added at 05:42 PM ---------- Previous post was at 05:41 PM ----------
Please reply ASAP as I want to help you as immediately as possible as it is my fault your WiFi is not working.
Click to expand...
Click to collapse
Hi
I live in The Netherlands an already found this one:
A500FUXXU1CSB1_A500FUPHN1CSB1_A500FUXXU1CPI2_HOME.tar
Put it in Odin and said that it was ok.
Phone reboots but keeps hanging on Samsung logo??

Lion1969 said:
Hi
I live in The Netherlands an already found this one:
A500FUXXU1CSB1_A500FUPHN1CSB1_A500FUXXU1CPI2_HOME.tar
Put it in Odin and said that it was ok.
Phone reboots but keeps hanging on Samsung logo??
Click to expand...
Click to collapse
Wait a few minutes or hours. If still hanging, you probably flashed the wrong one. To fix try flashing the stock firmware again or a different rom. Hope this helps

Hi,
I searched for hours to find one that worked with Odin.
After about 30(wtf?) minutes my phone entered set up:
-select language
-connect to wifi
Then I must login with my Samsung account.
Did everything correct but does not work.
What's next??

Lion1969 said:
Hi,
I searched for hours to find one that worked with Odin.
After about 30(wtf) minutes my phone entered set up:
-select language
-connect to wifi
Then I must login with my Samsung account.
Did everything correct but does not work.
What's next??
Click to expand...
Click to collapse
Can you tell me if your wifi works?

My wifi works now

Lion1969 said:
Hi,
I searched for hours to find one that worked with Odin.
After about 30(wtf) minutes my phone entered set up:
-select language
-connect to wifi
Then I must login with my Samsung account.
Did everything correct but does not work.
What's next??
Click to expand...
Click to collapse
If wifi works, congratulations but did you flash the HOME.CSC version? If not, you lost all your data because you flashed a version which removes all of your data. If it is my fault, feel free to ban me from XDA or do anything if it is my fault. :crying:
---------- Post added at 07:06 PM ---------- Previous post was at 07:02 PM ----------
Lion1969 said:
Hi,
I searched for hours to find one that worked with Odin.
After about 30(wtf) minutes my phone entered set up:
-select language
-connect to wifi
Then I must login with my Samsung account.
Did everything correct but does not work.
What's next??
Click to expand...
Click to collapse
If you linked your device to a google or samsung account, it means backup were saved which means you can recover your lost data. Im terribly sorry if you lost your data as I should have given more instructions on which one to flash. Im sorry.

I could not find such a Version.
But now... i can't Access my phone.
Samsung account needed.
I entered correct info but can't get in.

Lion1969 said:
I could not find such a Version.
But now... i can't Access my phone.
Samsung account needed.
I entered correct info but can't get in.
Click to expand...
Click to collapse
What does it say?
---------- Post added at 07:13 PM ---------- Previous post was at 07:10 PM ----------
Maybe try resetting or changing password on that samsung account

Processing failed

Lion1969 said:
Processing failed
Click to expand...
Click to collapse
So you are connected to wifi right? Try going back and reconnecting to wifi and typ in your account.
---------- Post added at 07:17 PM ---------- Previous post was at 07:16 PM ----------
InfernoWolf19 said:
So you are connected to wifi right? Try going back and reconnecting to wifi and typ in your account.
Click to expand...
Click to collapse
Also, did you lose your data?

I already changed password with my laptop but did not work.
Logically... it is a "strange" Version running now and maybe the data don't fit the original one

Lion1969 said:
I already changed password with my laptop but did not work.
Logically... it is a "strange" Version running now and maybe the data don't fit the original one
Click to expand...
Click to collapse
Log into you samsung account via comp or any device. Go to security. Then add a secondary security to the account which will be a code. Once this is complete when you go to log in to your samsung account on your phone. If your phone locks you out using the password still it will then automatically use the secondary security. Samsung will automatically tect you a code your phone will sync with this code opening your samsung account. Hope this helps.
---------- Post added at 07:23 PM ---------- Previous post was at 07:20 PM ----------
InfernoWolf19 said:
Log into you samsung account via comp or any device. Go to security. Then add a secondary security to the account which will be a code. Once this is complete when you go to log in to your samsung account on your phone. If your phone locks you out using the password still it will then automatically use the secondary security. Samsung will automatically tect you a code your phone will sync with this code opening your samsung account. Hope this helps.
Click to expand...
Click to collapse
Yeah. You lost all your data because you flashed an older android version firmware. I guess I should stop trying to help people.