I traveled to another country and bought and linked a pre-paid SIM data card for my Samsung S7 Edge and incorrectly entered the network unlock code too many times, and now my phone is permanently locked to AT&T (U.S) network. I've contacted AT&T and they say there is nothing they can do... Is there a solution for this?
Might be best to post this in the AT&T thread?
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I just bought a factory unlocked Samsung Galaxy S7 Edge, it has the dual sim slots and is the SM-G9350 model. Now, the person who sold it to me said it works on Verizon, and everywhere I search it says it should be compatible. But when I put my Verizon SIM card in, which is already activated, it isn't saying I have service. It recognizes there is a SIM and that it is Verizon, but it says like cellular network unavailable. Am I doing something wrong? I've never bought a factory unlocked phone, I know nothing about it, like where is it from? How does it work? It doesn't even have samsung keyboard or anything. Please help!!!
Did you search the IMEI to see if the phone is lost/stolen? I bought a S7 Edge and the same thing happened to me... I called the network (Telus) and they informed me that it was a reported phone so I can't use it. Kicker is that they can't even contact the original owner! So I had to root it and installed Xposed, now I'm stuck on how to unlock the network or change the IMEI
Thesweets918 said:
Did you search the IMEI to see if the phone is lost/stolen? I bought a S7 Edge and the same thing happened to me... I called the network (Telus) and they informed me that it was a reported phone so I can't use it. Kicker is that they can't even contact the original owner! So I had to root it and installed Xposed, now I'm stuck on how to unlock the network or change the IMEI
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I did, the imei isn't coming up anywhere because the phone is from Hong Kong or something. But the seller had it activated with tracfone.
I bought an S7 Edge SM-G9350 Dual Sim that is unlocked. I was planning on using it on AT&T but apparently the Dual Sim model isn't compatible with the 4G LTE in the US. The AT&T rep I worked with called his Samsung rep and verified it wouldn't work on 4G. We checked all the APN settings and bands the device is capable of, verifying it should work. Is there any way to make it work correctly as it seems to be a software issue?
I spoke with another AT&T rep who said it doesn't appear to have the region lock as it wouldn't activate on the AT&T network at all then but he didn't know why it wouldn't work. From the article I read the region lock is separate from the network lock. The region lock is removed if a phone call of 5 min is made in the area the phone is from. Then the region lock is deactivated. Here is the article I found. www . androidcentral.com/your-unlocked-euro-galaxy-s7-still-region-locked-thats-not-huge-deal
Would flashing another ROM work, or what level is the incompatibility? In the network settings there are listings for the carriers and their 2G and 3G settings but nothing else.
Apparently this thread double posted so this one can be deleted by a Mod
really... i'm calling BS on the reps... what is your definition of "working fully"? i have a dual sim G935FD and LTE works just fine on AT&T. the international version is missing 2 bands (29 and 30?), that's used in certain areas. other than that, i personally have not had any issues/ have you tried using an AT&T sim to confirm the phone won't work, use LTE? see below as well (WillMyPhoneWork.net):
I bought an S7 Edge SM-G9350 Dual Sim that is unlocked. I was planning on using it on AT&T but apparently the Dual Sim model isn't compatible with the 4G LTE in the US. The AT&T rep I worked with called his Samsung rep and verified it wouldn't work on 4G. We checked all the APN settings and bands the device is capable of, verifying it should work. Is there any way to make it work correctly as it seems to be a software issue?
I spoke with another AT&T rep who said it doesn't appear to have the region lock as it wouldn't activate on the AT&T network at all then but he didn't know why it wouldn't work.
Would flashing another ROM work, or what level is the incompatibility? In the network settings there are listings for the carriers and their 2G and 3G settings but no LTE options.
Hello all!
I bought the Samsung S7 phone in unlocked condition from eBay in US. Then I had to move to India for work related purposes and I was able to use the phone using an Indian sim. The phone developed charging issues and it was not charging. So I had to send it to US where Samsung changed the motherboard. Now, I received the phone which is working but it shows invalid sim if I put any Indian sim. It seems Samsung have restored the phone to original settings which is locked to Sprint network. Samsung tells me to contact Sprint. While Sprint says that they need the account details or confirmation from the person who bought the phone from Sprint. The eBay account from which I got the phone does not exist anymore.
I think I need to unlock the phone so that I can use other sim in India. Could anyone suggest what could be done here?
Thanks!
Hi
I've bought a second hand S7 and i didnt notice when I bought is that it was an AT&T version (G935A - Product code SM-G935AZDAATT to be precise).
The issue is that I've a circular forbidden sign in place of the network signal.
I'm living in Europe and I've a european Simcard.
The simcard is seen as it asked me the pin code and i can see in the application the specific one to access to my simcard.
My guess is that this phone is locked by AT&T... only AT&T sim card would work...
Is there any way to unlock the phone or is there any other workaround?
Thank a lot for your help
TBH