I flashed a custom rom called pf2 in this thread and it was outdated and my phone is broken. Blue screen with white error symbol and below saying "An error has occurred while updating the device software" "Use the emergency recovery function in the smart switch pc software" but it says my device is not supported in smart switch. Please help!!! Galaxy s7 AT&T flat (g930a)
nvm fixed it
@FreshIce21 post how you fixed it, for those that may have this trouble in the future..
Went into download mode and flashed stock. I thought I couldn't get into download mode so that's y I panicked, sorry.
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hello ,
i rooted my Phone and did a very stupid thing and in settings i turned of oem unlock and usb debugging off again. so now my Phone wont start cause of the message "custom binary(recovery) blocked by frp lock.
i tried something trough odin for the recovery but it failed so now the Phone wont turn off and when i try to go to recovery mode it says "an error has occurred while updating the device software .use the emergency recovery function in the smart switch pc software"
i tried that but the Phone is not compatible with smart switch and with samsung kies 3.
what can i do to unbrick my Phone , is it possible to fix my Phone after this?
regards, marco
been there
use samsung kies the normal edition ...not 3...that is compatible with our phone...emergency recovery and will work...sry 4 my english
streetfighter74 said:
hello ,
i rooted my Phone and did a very stupid thing and in settings i turned of oem unlock and usb debugging off again. so now my Phone wont start cause of the message "custom binary(recovery) blocked by frp lock.
i tried something trough odin for the recovery but it failed so now the Phone wont turn off and when i try to go to recovery mode it says "an error has occurred while updating the device software .use the emergency recovery function in the smart switch pc software"
i tried that but the Phone is not compatible with smart switch and with samsung kies 3.
what can i do to unbrick my Phone , is it possible to fix my Phone after this?
regards, marco
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Click to collapse
Its because you didnt explored smart switch properly ..
I have been there with my phone samsung galaxy j5 ... it happened just like yours ... i rooted my phone, forgot to check oem unlock and got the "custom binary blocked by frp lock" .. then i went to odin and flashed my firmware .. and it turns out .. the firmware i flashed is not the firmware of my phone .. so i got the message "an error occured while updating blah blah please go to smart switch blah blah blah " but i fixed it so theres solution for that ... smart switch
You said smart switch cant read your device?? Its because its bricked theres no way it can be read ..
So all you have to do:
1. Open smart switch
2. Go to "more"
3. Then go to "emergency software recovery and initialization"
5. Then go to "device initialization"
6.Put your model number and then your S/N or serial number .. it is found in the back of your edge plus.. it starts with letter R..
7.. after that .. you wait .. it will download the files for your phone...
That way you wont be flashing ramdom firmwares .. your phones firmware will be flashed since smart switch used the serial number.. i hope this helps..
So i was rooting my phone with TMWP then my phone was encrypted so i used Odin with an original AP of my samsung device
in the progress of doing that i canceled the progress.
so now i keep getting An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software. so i did that but now i am at this step, telling me to put the phone in recovery mode but when i try to do that it keeps giving me the same error (An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software.)
Im freaking out right now if you guys could help PLEASE.
Intervasion58 said:
So i was rooting my phone with TMWP then my phone was encrypted so i used Odin with an original AP of my samsung device
in the progress of doing that i canceled the progress.
so now i keep getting An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software. so i did that but now i am at this step, telling me to put the phone in recovery mode but when i try to do that it keeps giving me the same error (An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software.)
Im freaking out right now if you guys could help PLEASE.
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Click to collapse
Probably the phone is not detected?
Sent from my SM-G925F
How are you getting to recovery mode?
Should be Vol Down + Home + Power all at the same time
Are you able to power off your device?
If not, press and hold Power + Vol Down until it vibrates or you see it turn completely off, then hold Home (while still holding Power and Vol Down).
Give that a shot to get to recovery.
I had this problem when i tried messing around with TMWP. I dont belive there is one for the S7 egde US models to my knowledge or at least not for att currently due to the us and international models having a different processors International having a Exynos 8890 and US models having a Snapdragon 820. Im pretty sure because of those having different processors TMWP needs to have a build for both processors to my knowledge fix me if im wrong.
Heres what i posted on another thread about trying to flash your phone back to stock and it not working.
Post:
So I would suggest going to this post here and downloading the ODIN 3.12
http://forum.xda-developers.com/showthread.php?t=2711451
I was trying to unroot for a clean root and this one worked for me the one made by PrinceComsy did not work for the flashing the stock ROM but it did work for flashing the ENG Boot ROM. I used 3 out of the 4 file to flash the stock rom I didn't select the BL file at all but you can if you want.
If this help you or you need further/help assistance please feel free to reply to this post
Intervasion58 said:
So i was rooting my phone with TMWP then my phone was encrypted so i used Odin with an original AP of my samsung device
in the progress of doing that i canceled the progress.
so now i keep getting An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software. so i did that but now i am at this step, telling me to put the phone in recovery mode but when i try to do that it keeps giving me the same error (An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software.)
Im freaking out right now if you guys could help PLEASE.
Click to expand...
Click to collapse
I had the same problem. It is a screen that says something along the lines of 'Update failed' or 'an error occurred during update'. It turned out for me that that actually was recovery mode just with the error screen. Plugging it into Kies on that screen allowed the emergency firmware to work and fix my phone.
BCSC said:
I had the same problem. It is a screen that says something along the lines of 'Update failed' or 'an error occurred during update'. It turned out for me that that actually was recovery mode just with the error screen. Plugging it into Kies on that screen allowed the emergency firmware to work and fix my phone.
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Click to collapse
Thats great to hear. If you need help doing anything else please feel free to pm me.
My samsung SM-G935FD has the same problem and I tried with Smart Switch and Kies but they say my device is not supported can anyone help???
so i got my hands on a s6 edge plus live demo unit. so i decided to root it but that failed, then i installed a custom rom and it worked. so i tried to install xposed so i booted my phone into recovery mode but i had an error message that said about the frp lock, but now when i boot my phone it keeps booting to recovery mods and i can't boot it normally. so i searched the internet and found nothing, so i tried myself but i got my phone in an akward situation now... when i boot it up i immedtiatly get a screen saying "an error has occurred while updating the device software. use the emergency recovery function in the smart switch pc software". i tried that but it said my device wasn't compatible and even with Kies and Kies 3 i had the same message. and when flash anything with odin even the stock files it says it failed and my phone says that frp lock thingy again... so can anyone help me please because i really want that phone to keep...
I'm having an issue where S6 edge shows a green screen with a white exclamation mark. the message says "An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software". I tried doing this but the software reports that the device is not compatible so nothing shows up.
I have Odin 3.12 but not sure where to find the flash files to restore the device.
Hey guys,
im sorry if the topic doesnt fit here. I am new and not a techi. My Son just tried to flash some custom ROM on our Samsung Tab A and somehow bricked it. It is not possible for me to get into Recovery or Download Mode i have already tried all Button-Combinations. It just shows an error saying "An error has occured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
I have already tried with draining the Baterry empty (described in forum thread here: https://forum.xda-developers.com/showthread.php?t=1478361) and plug it in to get the Charging symbol. But it doesnt happen. It just shows only the Error..
So i really dont have any more ideas how to get into recovery/download mode.. Is there anything i didnt tried??
It seems like the download-mode is not available. Is there a way to "install" a new one??
edit: it seems like this IS the download-mode.. anyways i think i just need the stock firmware for this model T510NZKDDBT. I cant find it via duckduck/google..
Maybe someone can help me with it?
Thank you
nevermind!! i've figured it out. Flashed new bootloader via Odin. Now its working again
Thread can be closed!
arbmos said:
nevermind!! i've figured it out. Flashed new bootloader via Odin. Now its working again
Thread can be closed!
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Click to collapse
hey bud can you help me out here? I am having the same issue you were. How do I flash a new bootloader into the device?
Pucc0 said:
hey bud can you help me out here?
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I know I'm a year late, and you've either figured this out or moved on, but maybe I can clear this up for anyone else in the same situation.
I stuffed up and got the same message - "An error has occured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
That error message screen is basically the download screen. Windows (and the Smart Switch software) won't connect to the tablet while that screen is displayed, but Odin will.
You can bring up Odin and re-flash the stock software (or whatever you need) while that message is displayed. If you still have trouble, holding power and down-volume will re-initialise the download screen, though it will still display the same "emergency recovery function" error message.
I hope that's enough of a description to get people out of trouble!