[HELP] Battery problem - Moto G4 Plus Questions & Answers

Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Edit* it wasn't hardware problems, battery was uncalibrated, I followed these steps
https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device
Edit* wasn't battery uncalibrated, was battery pin problem (contact problem maybe), I've removed the back housing, and disconnected the battery, now everything is working fine

panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
Sounds like a problem with the board. Any moisture?

strongst said:
Sounds like a problem with the board. Any moisture?
Click to expand...
Click to collapse
Currently I have a cover and a tempered glass, there's no moisture even on the backside

panchoarcia said:
Currently I have a cover and a tempered glass, there's no moisture even on the backside
Click to expand...
Click to collapse
Ok, but only rooting the phone won't cause such behavior. I know iPhones, Nokia, Blackberry etc. with similar problems and after opening that, the moisture indicators were red or metal/parts was corroded,that's why I'm asking. Even dropping a phone can bring problems weeks later (iPhone 4 sound chip, wasn't soldered good). And as it seems you're the only one around here with this problem, I guess it's a hardware failure. (sorry for the story )
For understanding: you only root the phone to, nothing else(flashing something)

strongst said:
Sounds like a problem with the board. Any moisture?
Click to expand...
Click to collapse
strongst said:
Ok, but only rooting the phone won't cause such behavior. I know iPhones, Nokia, Blackberry etc. with similar problems and after opening that, the moisture indicators were red or metal/parts was corroded,that's why I'm asking. Even dropping a phone can bring problems weeks later (iPhone 4 sound chip, wasn't soldered good). And as it seems you're the only one around here with this problem, I guess it's a hardware failure. (sorry for the story )
For understanding: you only root the phone to, nothing else(flashing something)
Click to expand...
Click to collapse
I haven't dropped my phone, I'm very careful, I know root can't damage hardware but, it's funny cause since I've rooted, problems came

panchoarcia said:
I haven't dropped my phone, I'm very careful, I know root can't damage hardware but, it's funny cause since I've rooted, problems came
Click to expand...
Click to collapse
Was your phone new and the package sealed?

Is it only when the battery runs low? Mine did the thing with dropping from like %80 down to 30 then shut down and would turn back on at be like 44. If I used camera it shut the off off and sometimes calls too. I was told to try calibrations and resets and didn't help. Turns out I had to get the battery replaced by moto.

I experienced the exact same issue
panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
Had this same exact problem with this same exact model of the G4 plus on the stock rom (unrooted). I sent it in for a warranty repair and it came back to me with the same issue. I ended up doing a warranty exchange where you put down a deposit and they send you a new phone and release the deposit back to you when they receive the defective device back. I don't think you would be able to swap the device if you unlocked the bootloader and rooted the device since that voids the warranty but I can confirm that this is most definitely a defective hardware issue you are experiencing.

strongst said:
Was your phone new and the package sealed?
Click to expand...
Click to collapse
I bough it used from ebay, came flawless with no problems.
Everything happened after rooting my phone, plus I'm not from NA, I live in central America, Nicaragua.

panchoarcia said:
I bough it used from ebay, came flawless with no problems.
Everything happened after rooting my phone, plus I'm not from NA, I live in central America, Nicaragua.
Click to expand...
Click to collapse
Ok... So this problem can also be present before you do flashing. Imagine the guy did what I think(dropped it, moisture, bad hardware cause lenovo manufacture it on a Monday), he recognized it, then sell it maybe with bootloader locking and you're happy who bought it now. That's possible!

Keasbeychay said:
Had this same exact problem with this same exact model of the G4 plus on the stock rom (unrooted). I sent it in for a warranty repair and it came back to me with the same issue. I ended up doing a warranty exchange where you put down a deposit and they send you a new phone and release the deposit back to you when they receive the defective device back. I don't think you would be able to swap the device if you unlocked the bootloader and rooted the device since that voids the warranty but I can confirm that this is most definitely a defective hardware issue you are experiencing.
Click to expand...
Click to collapse
Hopefully (Maybe) next Android update fixes the problem, if not, this is the last moto g fam I will own

panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
I'm just curious, did you root using SuperSU? If so, which version did you use? I ask you this because you keep saying that all these issues propped up AFTER you rooted your device.
Battery charge jumps can be caused because of battery calibration issues, which you can recalibrate using a plethora of apps available (by using root access), or the old fashioned way.
I didn't respond till now because of your camera issues — CRT stumped me.

panchoarcia said:
Hopefully (Maybe) next Android update fixes the problem, if not, this is the last moto g fam I will own
Click to expand...
Click to collapse
Look at iPhone 6 or Note 7 complex hardware, short research and development cycles, cheap parts, human fail. It can happen everywhere today.

zeomal said:
I'm just curious, did you root using SuperSU? If so, which version did you use? I ask you this because you keep saying that all these issues propped up AFTER you rooted your device.
Battery charge jumps can be caused because of battery calibration issues, which you can recalibrate using a plethora of apps available (by using root access), or the old fashioned way.
I didn't respond till now because of your camera issues — CRT stumped me.
Click to expand...
Click to collapse
I've used this tutorial
http://forum.xda-developers.com/moto-g4-plus/how-to/root-systemless-rooting-supersu-2-74-2-t3405772

Which phone you guys recommend? Have about 230$

panchoarcia said:
Which phone you guys recommend? Have about 230$
Click to expand...
Click to collapse
Search or ask here please: http://forum.xda-developers.com/showthread.php?t=1620179
Or here:
http://forum.xda-developers.com/showthread.php?t=1846277
Otherwise btt please.

Edit* battery was uncalibrated, wasn't hardware problems

Edit* battery was uncalibrated, wasn't hardware problems.
Followed these steps (no root)
https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device

Related

So i sent my nexus in for repair

it arrived yesterday at htc repair and ive been watching the repair tracking site. i had some pixel problems, like a quarter of my screen was darkened grey.
Keep in mind my phones bootloader unlocked, rooted, haha and i sent it in as is running the latest miui. Why? idno.
Anyways. I just checked the repair site and it says:
Ticket Information
Status: We are repairing your phone.
Service Type: Repair
Issue Description: top screen is darker that the rest of the device
I havent approved to pay for any repairs for an out of warranty phone. So i guess im off the hook right? I think im about to prove that htc repair people dont give a F***!
THought id share..
Uhhh, we have known this for a year now. It has been proven time and time again that HTC will warranty repair hardware defects, despite an unlocked bootloader.
This is nothing new or surprising.
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
im having the same problem, ive had it for a long time now, ive gone threw 20 Roms. so i know its not software related, or is it something the devs are over looking??
weird thing ....do Googlers have same problem when demonstrating navigation/goggles/phone calls/voice recognitions .....or do we fall on bad series ???
definitely hardware problem or something no-one has been aware of ....?
masterdevx said:
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
Click to expand...
Click to collapse
Sometimes it's worse than others, I think if the phone is running something pretty intense it happens more often. Otherwise, no, there's no calibration. Calibration doesn't make sense on a capacitive screen.
The touch screen issues have been known since the beginning, and the solution of quickly turning the screen off and on has been known for just as long.
It's part of the hardware, and most if not all Nexus owners experience it once in a while.
Getting a warranty replacement for that will not fix anything, it is a flaw in the hardware design.
Good thing to know that...but really weird for such a device...they probably think about it when starting/choosing next nexus.... ;-)
http://quintessart.blogspot.com
I'm curious whether they'll return it with a relocked bootloader and stock ROM
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Frito11 said:
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Click to expand...
Click to collapse
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
masterdevx said:
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
Click to expand...
Click to collapse
yeah that would annoy the crap outta me as well, glad mine does not exhibit this problem.
i'd love to guesstimate how old mine is but i'm the second owner, it might be possible that they fixed this hardware issue in later build revisions or it could just be a random problem with the touchscreen/module, some do it and some don't idk.
cmstlist said:
I'm curious whether they'll return it with a relocked bootloader and stock ROM
Click to expand...
Click to collapse
I recieve my phone back tomarrow. Ill let you know how my phone comes back. Does anyone know how you can tell if i have a new amoled screen or not?
Im pretty sure i will be able to tell if i get an slcd right off the bat.
btw i sent it in monday im geting it friday. great service..
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
wow. seems like excellent service. supposedly i have a battery on the way but haven't received yet.
jm1999 said:
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
Click to expand...
Click to collapse
was it amoled or slcd though lol
i have to make the call when i get up. today my usb port was gone from the phone when i went to plug it in tonight. i never used to have the screen issue, it slowly started happening and now it happens all the time, i lay it flat in my hand and i hit a button on screen and my menu pops up etc.
nice to see a recent time frame though, i'm dreading going without my phone and having a dumbphone replacement. would love to know if it was amoled or slcd you got back though, thats my one worry

[Q] Got a used MT4G - led flashes when battery installed (so...)

When I put the battery in it causes the camera LED to flash. Is that abnormal? I just bought the phone used.
Does anyone else's led flash at strange times? Or, is it just my phone is bad?
And, I notice the camera LED also flashes every time I unplug the charger. You guys have this phone ... right? Is this normal for these Glaciers?
None of what you've encountered is currently happening with my mt4g, I would assume that it's not normal for it to be doing that.
Mine doesn't do that at all try wiping the whole phone through recovery maybe its some app doing it
If it's not a app then the unit is most likely defective...If the price you paid for it was low, the experience you're having pretty much explains that. I to would sell a phone doing that with the camera. You could try and do a warranty through HTC, I think 2nd hand devices are accepted by them.
haldi15 said:
Mine doesn't do that at all try wiping the whole phone through recovery maybe its some app doing it
Click to expand...
Click to collapse
OK thanks. And, I've done a reset several times and it still acts same. Must be hardware issue.
Ace42 said:
If it's not a app then the unit is most likely defective...If the price you paid for it was low, the experience you're having pretty much explains that. I to would sell a phone doing that with the camera. You could try and do a warranty through HTC, I think 2nd hand devices are accepted by them.
Click to expand...
Click to collapse
Thanks. Now I know it's hardware. It wasn't suppose to have problems acording to seller. Not cheap @$185 but not excessive I don't think. It got wet according to seller so can't go to HTC warranty,
Bobrt said:
Thanks. Now I know it's hardware. It wasn't suppose to have problems acording to seller. Not cheap @$185 but not excessive I don't think. It got wet according to seller so can't go to HTC warranty,
Click to expand...
Click to collapse
The water must of damaged some circuit or wire, and is causing the led to malfunction. You could try and get a refund and go for a different device in a similar price range.

[Q] [HELP] Digitizer vs some weird BUG ?

for the past week my screen has been going whacked out on me.
the on-screen buttons would start clicking on their own, and sometimes the screen becomes unresponsive,
BUT
when i turn it off, and back on, it would work perfectly fine .
so i basically get a 50/50 chance if the screen going crazy on me...
now if it was the Digitizer, wouldnt the problem be ALL THE TIME?
as opposed to being random, could it be a BUG ?
Can anyone please help or advice, thanks !
If a factory reset doesn't fix it it is probably hardware. I have seen intermittent problems with digitizers before.
Solutions Etcetera said:
If a factory reset doesn't fix it it is probably hardware. I have seen intermittent problems with digitizers before.
Click to expand...
Click to collapse
nope, ractory reset isnt doing it. ive tried changing ROMs also, and same problem.
guess i have a dilemma then.
Yup. Has it been dropped?
Solutions Etcetera said:
Yup. Has it been dropped?
Click to expand...
Click to collapse
not really,
but my problem is as follows...
i purchased the phone from T-Mobile, FULL PRICE $500..
so theres no insurance from anywhere...wonder who would do any work on it for me ...Google or LG ? i know it wont be T-Mo
Have you called them? I don't understand why they would not honor the warranty.
UltimateEnd said:
not really,
but my problem is as follows...
i purchased the phone from T-Mobile, FULL PRICE $500..
so theres no insurance from anywhere...wonder who would do any work on it for me ...Google or LG ? i know it wont be T-Mo
Click to expand...
Click to collapse
Read the book that came in the box. Manufacturers defects pretty much always have a 1 year warranty.
Oh and LG.
Sent from my Nexus 4, running Carbon Nightly + Matr1x Kernel v10
well they are talking about having to send my device in, then run tests and see what the problem is followed by whatever charges ..
so i dont know if its worth paying for it..should i go back to my GNOTE and wait for the next Nexus . idk .
Solutions Etcetera said:
Yup. Has it been dropped?
Click to expand...
Click to collapse
I have a similar-sounding issue (on-screen buttons flashing wildly, et al.); I am thinking of opening the device to check on connection
Is it more or less likely, in your experience, that the connection between the display assembly and the board is loose from impact or whatever, or that the digitizer itself is just defective?
Thanks for your help.
I had the exact same problem on my device and it can be due to two reasons.
1. If your phone get extremely hot during use then the screen starts behaving abnormally.
2. If you had dropped your phone then there is a slight chance that you have damaged the digitizer.
I had the second problem and I have replaced the screen and it is working normally again.

Water damage story.......insight wanted.

I bought a friend of mine a LG G2 and within a couple weeks she managed to have it take a drink. The horror on my face was, well, horrifying when i was told. Anyways about the phone.........
She knew to immediately put the phone in rice which she did.a few days later i get the phone into my hands, moment of truth right? First thing i did was to take it apart and see if there's any corrosion on the board or any leftover residue which i found none. reassembled the device and plugged it in for........well i dont know why, i just did. I read online if the phone shuts off immediately after contact with water your chances are good. Anyways the phone showed signs of life. It began booting up past the LG logo to the boot animation of "Desolation ROM" where it freezes and than loops freezing at different times of the boot logo.
Download mode works so i decided to flash the KDZ 20C. The phone boots up entirely into the OS and works with few *issues. Two things i have problems with, the internal storage doesnt appear** on the computer regularly, and i must "adb reboot recovery" a few times before it successfully will boot into recovery. but i can manage with that. I rooted it through sideload, installed autoRec and got TWRP flashed and working. I did flash the new TWRP so that it mounts the storage to computer. anyways so i went to flash the rom, Desolation, Resurrection Remix, and Bliss pop with the same issues. ive dont everything multiple times already to no avail.
Ideas? anyone?
*issues: it thinks the headphone are plugged it and rapidly cycles the animation.
** it varies from one flash of the KDZ to the other i can "adb Push file /sdcard/"
Solution: buy her an old Nokia
Buy a new logic board.
Sounds like this one is toast
tiguy99 said:
Buy a new logic board.
Sounds like this one is toast
Click to expand...
Click to collapse
what i dont get it why can i still get the OS working if i flash the KDZ??? or is this the type of weirdness that comes with a water damaged device?
me myself and i said:
what i dont get it why can i still get the OS working if i flash the KDZ??? or is this the type of weirdness that comes with a water damaged device?
Click to expand...
Click to collapse
From my experience over the years water damage is a 50/50 shot.
On one hand you get a 100% recovered device with minor repair...i.e replace battery and or LCD and you're good to go.
On another hand you have weird malfunctions i.e headphone jack saying its plugged in when its not....dead wifi, dead vibrate, no data connection...the list can go on and on...
When this happens, unless you're skilled to replace the ICs on the logic board with some skillful soldering, I'd pass and either sell or use the phone for parts.
Start fresh with another used G2....maybe one with a broken screen you can get cheap and swap parts over to your phone.
Oh yeah...have your friend buy herself an S6 Active...
tiguy99 said:
From my experience over the years water damage is a 50/50 shot.
On one hand you get a 100% recovered device with minor repair...i.e replace battery and or LCD and you're good to go.
On another hand you have weird malfunctions i.e headphone jack saying its plugged in when its not....dead wifi, dead vibrate, no data connection...the list can go on and on...
When this happens, unless you're skilled to replace the ICs on the logic board with some skillful soldering, I'd pass and either sell or use the phone for parts.
Start fresh with another used G2....maybe one with a broken screen you can get cheap and swap parts over to your phone.
Oh yeah...have your friend buy herself an S6 Active...
Click to expand...
Click to collapse
"active" been hearing that a lot lately.........hard to believe i could be more reckless than i am with my M8 though but than again i dont drop that into water..............
Mashed_Potatoes said:
Solution: buy her an old Nokia
Click to expand...
Click to collapse
Prefer an 3310 one eheh
me myself and i said:
"active" been hearing that a lot lately.........hard to believe i could be more reckless than i am with my M8 though but than again i dont drop that into water..............
Click to expand...
Click to collapse
Have seen a few logic boards in ebay sell cheap the last 2 weeks. You may get lucky and replace the board with a newer/better condition one and fix your problem entirely.
I'd recommend buying a new battery too
tiguy99 said:
Have seen a few logic boards in ebay sell cheap the last 2 weeks. You may get lucky and replace the board with a newer/better condition one and fix your problem entirely.
I'd recommend buying a new battery too
Click to expand...
Click to collapse
ive been noticing that the battery was giving issues or seems to be inadequate to say the least
me myself and i said:
ive been noticing that the battery was giving issues or seems to be inadequate to say the least
Click to expand...
Click to collapse
How does the screen look?
I'd inspect the LCD and light box underneath to be safe as well.
If both look like new you're safe there.
Basically:
New logic board
New battery
New screen (if necessary )and youre good to go
tiguy99 said:
How does the screen look?
I'd inspect the LCD and light box underneath to be safe as well.
If both look like new you're safe there.
Basically:
New logic board
New battery
New screen (if necessary )and youre good to go
Click to expand...
Click to collapse
The screen looks good actually..............at first there was a portion that seemed to be washed out.......but a few days later i noticed that it was gone..........
me myself and i said:
The screen looks good actually..............at first there was a portion that seemed to be washed out.......but a few days later i noticed that it was gone..........
Click to expand...
Click to collapse
That's good!!!

x727 turn off suddenly and only vibrates

How are you guys? I was super happy with my x727. I have it for 2 years and I expected it to last at least 2 more because it's amazing. Yesterday It was loading and stopped charging suddenly. If I press the power button without a charger it does nothing and with a charger it only gives a small vibration every 5-10 seconds. Sometimes the blue led appears and then it goes away. Thinking that it could be the rom i flashed the factory rom in Qfil mode with Flash One without errors (it does not enter neither to recovery nor to fastboot) but it still does not work. Would be the battery? How can I know if it is the motherboard, the battery or another component what fails? I have tools at home
Thanks and best regards
Update: Now It doesn't even turn on in qfil mode : '(
mariets said:
Update: Now It doesn't even turn on in qfil mode : '(
Click to expand...
Click to collapse
It really sounds like the battery.
You said the blue Led was coming on? That is definitely the battery. You can buy a battery for $7.
Use a heat gun to remove the screen or you will break the lcd. They are cheap too! Around $20.
So before you order the battery, you should probably go ahead and order an LCD also just in case.
tsongming said:
It really sounds like the battery.
You said the blue Led was coming on? That is definitely the battery. You can buy a battery for $7.
Use a heat gun to remove the screen or you will break the lcd. They are cheap too! Around $20.
So before you order the battery, you should probably go ahead and order an LCD also just in case.
Click to expand...
Click to collapse
A lot of thanks!! You're the best. I go to try to do a superficial analysis of the components before buy with my father's help. i will report the process.
Greetings
mariets said:
A lot of thanks!! You're the best. I go to try to do a superficial analysis of the components before buy with my father's help. i will report the process.
Greetings
Click to expand...
Click to collapse
Hey. You can read more about it on our posts. These bricks are appearing nowadays and only 10% can fix it by changing battery.
D1stRU3T0R said:
Hey. You can read more about it on our posts. These bricks are appearing nowadays and only 10% can fix it by changing battery.
Click to expand...
Click to collapse
It truly depends on the symptoms.
I told you that your issue was hardware the very first day.
Most bricks are easily fixed.
Most hardware issues are the USB card or the battery.
Most hardware issues in November - December were related to thermals. The thermal issue has been solved. Most likely any new issues that arrive will be battery.
As long as thermals are correct, heat related issues are rare.

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