Database Users

So i sent my nexus in for repair

it arrived yesterday at htc repair and ive been watching the repair tracking site. i had some pixel problems, like a quarter of my screen was darkened grey.
Keep in mind my phones bootloader unlocked, rooted, haha and i sent it in as is running the latest miui. Why? idno.
Anyways. I just checked the repair site and it says:
Ticket Information
Status: We are repairing your phone.
Service Type: Repair
Issue Description: top screen is darker that the rest of the device
I havent approved to pay for any repairs for an out of warranty phone. So i guess im off the hook right? I think im about to prove that htc repair people dont give a F***!
THought id share..

Uhhh, we have known this for a year now. It has been proven time and time again that HTC will warranty repair hardware defects, despite an unlocked bootloader.
This is nothing new or surprising.

Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...

im having the same problem, ive had it for a long time now, ive gone threw 20 Roms. so i know its not software related, or is it something the devs are over looking??

weird thing ....do Googlers have same problem when demonstrating navigation/goggles/phone calls/voice recognitions .....or do we fall on bad series ???
definitely hardware problem or something no-one has been aware of ....?

masterdevx said:
Did someone has problems with the multi-touch screen: lags, do not respond or random reactions ...even when having a call ?
the solution for now is to push "shutdown button" and it seems to reinitialize the sensors for the screen ... isn't it weird ? It occurs 40% of the time ...
The menu for reinitialize sensors/calibration do not exist (for HTC Legend/Hero you can re-calibrate the sensors).
Do you have same problems ?
I will send it for repair soon...
Click to expand...
Click to collapse
Sometimes it's worse than others, I think if the phone is running something pretty intense it happens more often. Otherwise, no, there's no calibration. Calibration doesn't make sense on a capacitive screen.

The touch screen issues have been known since the beginning, and the solution of quickly turning the screen off and on has been known for just as long.
It's part of the hardware, and most if not all Nexus owners experience it once in a while.
Getting a warranty replacement for that will not fix anything, it is a flaw in the hardware design.

Good thing to know that...but really weird for such a device...they probably think about it when starting/choosing next nexus.... ;-)
http://quintessart.blogspot.com

I'm curious whether they'll return it with a relocked bootloader and stock ROM

i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.

Frito11 said:
i've noticed that the only time i have touchscreen response issues is when i use my N1 without a case on it and it seems to be because some of my fingers touch or get near the edges of the screen glass. i have a silicone slip on case and when its on the phone it prevents me from touching the glass accidentally at the edges and i never experience any response problems when its on the phone. just my 2c.
Click to expand...
Click to collapse
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...

masterdevx said:
It occurs for me 40% of the time ...with or without case, on hand or laid on a desk ...whatever i want to do ...call/messaging/browsing/just home button/alarm clock/unlocking with security path/scrolling between desktops ... really disturbing hardware problem ...
Click to expand...
Click to collapse
yeah that would annoy the crap outta me as well, glad mine does not exhibit this problem.
i'd love to guesstimate how old mine is but i'm the second owner, it might be possible that they fixed this hardware issue in later build revisions or it could just be a random problem with the touchscreen/module, some do it and some don't idk.

cmstlist said:
I'm curious whether they'll return it with a relocked bootloader and stock ROM
Click to expand...
Click to collapse
I recieve my phone back tomarrow. Ill let you know how my phone comes back. Does anyone know how you can tell if i have a new amoled screen or not?
Im pretty sure i will be able to tell if i get an slcd right off the bat.
btw i sent it in monday im geting it friday. great service..

I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.

wow. seems like excellent service. supposedly i have a battery on the way but haven't received yet.

jm1999 said:
I revieved my phone back completely stock bootloader locked unrooted running frg83. as soon as it connected to internet it got update for 83d. oh to be stock again.
edit: oh yeah they also replaced my power button and i sent it in for a screen repair.
Click to expand...
Click to collapse
was it amoled or slcd though lol

i have to make the call when i get up. today my usb port was gone from the phone when i went to plug it in tonight. i never used to have the screen issue, it slowly started happening and now it happens all the time, i lay it flat in my hand and i hit a button on screen and my menu pops up etc.
nice to see a recent time frame though, i'm dreading going without my phone and having a dumbphone replacement. would love to know if it was amoled or slcd you got back though, thats my one worry

[Q] Misbehaving N1

I got my AMOLED N1 back in Feb 2010.
Unlocked bootloader, rooted 2.2.1.
The problem which existed from day one but showing much more often these days, is that after running an app (e.g. Market) the touch screen misbehave. It either does not register the touch, or maps the touch about an inch lower from where it should be. The phone has plenty of free memory (internal).
The problem is more prominent since the 2.2.1 update (but I am not sure it's related).
Does anybody else experiencing this?
TIA

Most people!
There is no solution other than the temporary fix of turning the screen off and then on again.

OferR said:
I got my AMOLED N1 back in Feb 2010.
Unlocked bootloader, rooted 2.2.1.
The problem which existed from day one but showing much more often these days, is that after running an app (e.g. Market) the touch screen misbehave. It either does not register the touch, or maps the touch about an inch lower from where it should be. The phone has plenty of free memory (internal).
The problem is more prominent since the 2.2.1 update (but I am not sure it's related).
Does anybody else experiencing this?
TIA
Click to expand...
Click to collapse
Yes.
I'm getting really frustrated with the N1 due to the ****ty touch screen.
I had a play with my brother's Nexus S.... SO much nicer and smoother. The touchscreen on the N1 is abysmal and shocking!
I've also noticed "freezes" in the sense that the display won't come up - only the touch screen buttons light up and then slowly fade off.... only way to recover is to pull out the battery. Really annoying.

DirkGently1 said:
Most people!
There is no solution other than the temporary fix of turning the screen off and then on again.
Click to expand...
Click to collapse
Thanks DirkGently1, itay1,
Is there anything that can be done to fix this? e.g. replace a part (whether under warranty or not)?
It is actually becoming hard to even use the N1 as a phone or for text..

OferR said:
Thanks DirkGently1, itay1,
Is there anything that can be done to fix this? e.g. replace a part (whether under warranty or not)?
It is actually becoming hard to even use the N1 as a phone or for text..
Click to expand...
Click to collapse
DirkGently1 said:
...There is no solution other than the temporary fix of turning the screen off and then on again.
Click to expand...
Click to collapse
There's always the option of selling the phone while it's still worth something and buying something else!

DirkGently1 said:
There's always the option of selling the phone while it's still worth something and buying something else!
Click to expand...
Click to collapse
oh well...

It sounds like yours is worse than the normal problem. My screen will only mess up once every few days, some people have gone months, some a few times a day.
But if your phone is unusable just get it replaced under warranty.

Clarkster said:
But if your phone is unusable just get it replaced under warranty.
Click to expand...
Click to collapse
I think my phone sensed that we are talking about it. All of the sudden it behaves.

OferR said:
I think my phone sensed that we are talking about it. All of the sudden it behaves.
Click to expand...
Click to collapse
My first experience using Android was turning on my Nexus One and encountering this issue the very first time i had to use the screen! The device i have has had this problem in varying degrees since i got it. Very bad to start with, not so frequent after i sent it back for repair.
Take a look at the poll from my own thread about the issue...
http://forum.xda-developers.com/showthread.php?t=878477
Pretty commonplace problem, which along with the power buttons failing detracts from an otherwise great phone.

Blame HTC, I had this issue on my first N1 earlier last year. I would turn the screen off then turn it back on.

OferR said:
I think my phone sensed that we are talking about it. All of the sudden it behaves.
Click to expand...
Click to collapse
I find it behaves better when the screen is clean. Perhaps finger grease can confuse it... it might be *that* sensitive.

I flashed the frg83d update this morning and I've gone all day without the crazy screen thing and I'm loving it lol!
*knock on wood *
Hope it stays that way!

@DirkGently1:
I've added my vote
@itay1:
I was just about to write the same thing. It is much better after I've cleaned it (which I didn't for a while)
I am not using any screen cover. I never did. But maybe there is a cover that helps. Those of you who never suffered from this issue, do you use a screen cover/protector? which one?
Also, maybe the issue is intensified by how dry (or not) our fingers are compared to others..
@dusty-:
Do you mean frg83g? frg83d did not help my case. sorry..

Yes I meant frg83g lol

LG G2 D802 Screen Problem!

Guys im using a LG G2 D802,and i got a problem with the screen, when im using the phone the screen turns black sometimes,phone is on and the touch is working, i can hear clicks and everything but the screen is black,after a restart it works sometimes, and sometimes its restarting with the black screen, why is this happening ? please help me out.
Best Wishes

Demitha said:
Guys im using a LG G2 D802,and i got a problem with the screen, when im using the phone the screen turns black sometimes,phone is on and the touch is working, i can hear clicks and everything but the screen is black,after a restart it works sometimes, and sometimes its restarting with the black screen, why is this happening ? please help me out.
Best Wishes
Click to expand...
Click to collapse
ROM version?, kernel version?

klemenSLO said:
ROM version?, kernel version?
Click to expand...
Click to collapse
kernel 3.4.0
android 4.4.2 [ITs stock rom]
i don't know if i answered right ,:/
thanks

Any one here who can help me? im desparate, never did spend this much money for a phone before :/ now its in bad shape, please help me out guys
Thanks

You may need to flash a kernel that matches your display. G2 is made with 2 different panels and if your kernel is using one and not the other you will have an issue like this. Did this start happening after using autorec by any chance?

NerdFurgison said:
You may need to flash a kernel that matches your display. G2 is made with 2 different panels and if your kernel is using one and not the other you will have an issue like this. Did this start happening after using autorec by any chance?
Click to expand...
Click to collapse
dont remember anything call autorec mate, anyways, the problem didn't appear today, i wonder why ,hope this stay this way, or i may have to replace the screen? :crying:

Try resetting to factory defaults. If the issue persists, return it for warranty service.

NerdFurgison said:
You may need to flash a kernel that matches your display. G2 is made with 2 different panels and if your kernel is using one and not the other you will have an issue like this. Did this start happening after using autorec by any chance?
Click to expand...
Click to collapse
robogo1982 said:
Try resetting to factory defaults. If the issue persists, return it for warranty service.
Click to expand...
Click to collapse
done resetting , still have the problem, i got no warranty

Demitha said:
done resetting , still have the problem, i got no warranty
Click to expand...
Click to collapse
Well your situation sucks then ;p do you see the LG boot logo or even that not? can you try to maybe flash KDZ after you have backed up all your data but i guess you need to do that blindly or you need to have LG OSP(on screen phone) idk or you are able to blindly enable it but maybe you should see like an LG G2 review whereyou can see the settings app so you can enable the things you need to get On screen phone working.

guys i still have this problem, any one there who can help me? you guys thin think this is software related ? i sure hope so :| can i try a custom rom ? i never installed a rom before :/

@Demitha I am not sure since it can be both hardware and software problems which can cause a blackscreen.

wulsic said:
@Demitha I am not sure since it can be both hardware and software problems which can cause a blackscreen.
Click to expand...
Click to collapse
grrrrrrrrrrrr, i hate LG , why didn i buy a galaxy s4 ,never had any problem with samsung before

Demitha said:
grrrrrrrrrrrr, i hate LG , why didn i buy a galaxy s4 ,never had any problem with samsung before
Click to expand...
Click to collapse
Demitha do you see the lg logo on boot or is that also black?

Demitha said:
grrrrrrrrrrrr, i hate LG , why didn i buy a galaxy s4 ,never had any problem with samsung before
Click to expand...
Click to collapse
Believe me samsung is no better.
My gf have s4 and she hate it lol.
1 time cracked screen for no reason.
And 1 time screen just stop working.
2 times the screen replaced.warranty is not accepted in the first time..nightsleep=corner of the screen cracked=samsung say its her fault lol...so no...samsung is the same rubbish.only the gps is better.the battery life is horrible and first A rev of batterys is faulty and replaced by warranty.so as i said s4 same rubbish and even worse.much worse.
Sent from my LG-D802 using XDA Premium 4 mobile app

wulsic said:
Demitha do you see the lg logo on boot or is that also black?
Click to expand...
Click to collapse
its also black mate, if it restart with logo,screen stays on, if it dont start with logo its just black display, i kinda love this phone, good camera, amazing battery life,but this problem driving me crazy. screen tend to go black when i use the phone for 20 mins or so

screen connection problem
hi buddy,
I have the same problem and i think it's a connection issue.
In my case the screen sometimes goes off or changes color intensity or inverse color.
the solution is to knock on the lower side of the screen and it turn on correctly.
firstable it happends rarely but with the time it's comming very annoying.
now just holding the phone hardly or connecting the headphones or charger the screen goes ****ing itself and i have to knock severly or push it to resuscitate it.
i'm thinking in opening the device and look the connections to solve it.

I had similar issue with my previous phone. But I had something like few points where I had to press to get backlight working again, eventually it stopped functioning at all.
As I found out, screen cable was damaged and I figured out that it had been due to dropping the phone or other kind of mechanical damage.
In case if you don't have a warranty or something, my suggestion is to open back-cover and check if you can find anything that is wrong with screen cables. But in worst case scenario it is due to faulty motherboard.

This happened to me few weeks ago, definntely hardware related.
I tried to open my phone and check stuff around, but I'm no expert, and couldn't find anything weird.
So I ended buying a new G2....

Dead Screen Touch

My LG G2 (d802) started having dead screen touch in some small portion of the screen. I just installed Cloudy G3 Rom about a week ago and the problem started showing 4 days after installing the rom. Not sure if there is any connection.
Today i flashed Paranoid Android and i still see the dead touch screen problem is there.
Is it hardware issue? Or still is there any way to find out if its a software issue?
Any help appreciated

in_core said:
My LG G2 (d802) started having dead screen touch in some small portion of the screen. I just installed Cloudy G3 Rom about a week ago and the problem started showing 4 days after installing the rom. Not sure if there is any connection.
Today i flashed Paranoid Android and i still see the dead touch screen problem is there.
Is it hardware issue? Or still is there any way to find out if its a software issue?
Any help appreciated
Click to expand...
Click to collapse
That is exactly what happened to me and I'm still not sure either it happened to me about 2 months ago now

HeXaLox said:
That is exactly what happened to me and I'm still not sure either it happened to me about 2 months ago now
Click to expand...
Click to collapse
So what happened next? You got it repaired? or what?

in_core said:
So what happened next? You got it repaired? or what?
Click to expand...
Click to collapse
can't live without my phone lmao so I havn't done anything yet :/ probably just going to wait till the contract is over with verizon :/

Yesterday I noticed the same problem with mine (D801)...
I think I read somewhere it's pretty common hardware defect.
I'm out of warranty so I'll have to live with it.

Rayan said:
Yesterday I noticed the same problem with mine (D801)...
I think I read somewhere it's pretty common hardware defect.
I'm out of warranty so I'll have to live with it.
Click to expand...
Click to collapse
Exactly what part needs to be replaced? The display or just the touch sensor?
My one started going crazy. Now it detects press automatically as soon as I turn on the screen. Had to turn off knock-on feature or it would keep turning off and then back on the display again and again.

in_core said:
Exactly what part needs to be replaced? The display or just the touch sensor?
My one started going crazy. Now it detects press automatically as soon as I turn on the screen. Had to turn off knock-on feature or it would keep turning off and then back on the display again and again.
Click to expand...
Click to collapse
I was ignoring all the posts about this issue when I browsed the forums, I thought I was safe since my G2 is more than 6 months old and also because some people mentioned it was related to some type of screen (there are two models) and I was on the "safe model", which apparently is not the case. So today I started to investigate the issue and some people end up replacing the whole screen (digitizer and LCD) which I think I'll do too.
Replacing just the touchscreen seems like the cheapest option since the part costs less than $20 bucks, but I honestly don't recommend taking that path since it's really hard to separate the LCD screen from the touchscreen.
So yeah, the whole screen assembly runs for like $70 plus bucks.

Better waste 50 bucks more then when you need to use the liquid and special devices to stick the digitizer to the lcd, it isn't for people who have never done it before. Its especially harder on newer smartphones then from 2010. Thats also the reason why the nexus 5 digitizer isnt sold seperately since replacing it would be much easier and you wouldnt risk your display when replacing the digitizer.
For that 70 bucks you maybe also have the tools included to open the phone and there are many videos which you should follow carefully to replace it well. I would rather pay 70 bucks then going to some repair shop or service center which replaces it for 130 bucks and above. @in_core If you have warranty use it since dead touch isnt your fault and as I read its common so LG have maybe screwed up it somewhere or the rom caused it :/ but i don't really think the g3 rom caused it since people even get that problem who are fully on stock without root.

[HELP] Battery problem

Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Edit* it wasn't hardware problems, battery was uncalibrated, I followed these steps
https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device
Edit* wasn't battery uncalibrated, was battery pin problem (contact problem maybe), I've removed the back housing, and disconnected the battery, now everything is working fine

panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
Sounds like a problem with the board. Any moisture?

strongst said:
Sounds like a problem with the board. Any moisture?
Click to expand...
Click to collapse
Currently I have a cover and a tempered glass, there's no moisture even on the backside

panchoarcia said:
Currently I have a cover and a tempered glass, there's no moisture even on the backside
Click to expand...
Click to collapse
Ok, but only rooting the phone won't cause such behavior. I know iPhones, Nokia, Blackberry etc. with similar problems and after opening that, the moisture indicators were red or metal/parts was corroded,that's why I'm asking. Even dropping a phone can bring problems weeks later (iPhone 4 sound chip, wasn't soldered good). And as it seems you're the only one around here with this problem, I guess it's a hardware failure. (sorry for the story )
For understanding: you only root the phone to, nothing else(flashing something)

strongst said:
Sounds like a problem with the board. Any moisture?
Click to expand...
Click to collapse
strongst said:
Ok, but only rooting the phone won't cause such behavior. I know iPhones, Nokia, Blackberry etc. with similar problems and after opening that, the moisture indicators were red or metal/parts was corroded,that's why I'm asking. Even dropping a phone can bring problems weeks later (iPhone 4 sound chip, wasn't soldered good). And as it seems you're the only one around here with this problem, I guess it's a hardware failure. (sorry for the story )
For understanding: you only root the phone to, nothing else(flashing something)
Click to expand...
Click to collapse
I haven't dropped my phone, I'm very careful, I know root can't damage hardware but, it's funny cause since I've rooted, problems came

panchoarcia said:
I haven't dropped my phone, I'm very careful, I know root can't damage hardware but, it's funny cause since I've rooted, problems came
Click to expand...
Click to collapse
Was your phone new and the package sealed?

Is it only when the battery runs low? Mine did the thing with dropping from like %80 down to 30 then shut down and would turn back on at be like 44. If I used camera it shut the off off and sometimes calls too. I was told to try calibrations and resets and didn't help. Turns out I had to get the battery replaced by moto.

I experienced the exact same issue
panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
Had this same exact problem with this same exact model of the G4 plus on the stock rom (unrooted). I sent it in for a warranty repair and it came back to me with the same issue. I ended up doing a warranty exchange where you put down a deposit and they send you a new phone and release the deposit back to you when they receive the defective device back. I don't think you would be able to swap the device if you unlocked the bootloader and rooted the device since that voids the warranty but I can confirm that this is most definitely a defective hardware issue you are experiencing.

strongst said:
Was your phone new and the package sealed?
Click to expand...
Click to collapse
I bough it used from ebay, came flawless with no problems.
Everything happened after rooting my phone, plus I'm not from NA, I live in central America, Nicaragua.

panchoarcia said:
I bough it used from ebay, came flawless with no problems.
Everything happened after rooting my phone, plus I'm not from NA, I live in central America, Nicaragua.
Click to expand...
Click to collapse
Ok... So this problem can also be present before you do flashing. Imagine the guy did what I think(dropped it, moisture, bad hardware cause lenovo manufacture it on a Monday), he recognized it, then sell it maybe with bootloader locking and you're happy who bought it now. That's possible!

Keasbeychay said:
Had this same exact problem with this same exact model of the G4 plus on the stock rom (unrooted). I sent it in for a warranty repair and it came back to me with the same issue. I ended up doing a warranty exchange where you put down a deposit and they send you a new phone and release the deposit back to you when they receive the defective device back. I don't think you would be able to swap the device if you unlocked the bootloader and rooted the device since that voids the warranty but I can confirm that this is most definitely a defective hardware issue you are experiencing.
Click to expand...
Click to collapse
Hopefully (Maybe) next Android update fixes the problem, if not, this is the last moto g fam I will own

panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
I'm just curious, did you root using SuperSU? If so, which version did you use? I ask you this because you keep saying that all these issues propped up AFTER you rooted your device.
Battery charge jumps can be caused because of battery calibration issues, which you can recalibrate using a plethora of apps available (by using root access), or the old fashioned way.
I didn't respond till now because of your camera issues — CRT stumped me.

panchoarcia said:
Hopefully (Maybe) next Android update fixes the problem, if not, this is the last moto g fam I will own
Click to expand...
Click to collapse
Look at iPhone 6 or Note 7 complex hardware, short research and development cycles, cheap parts, human fail. It can happen everywhere today.

zeomal said:
I'm just curious, did you root using SuperSU? If so, which version did you use? I ask you this because you keep saying that all these issues propped up AFTER you rooted your device.
Battery charge jumps can be caused because of battery calibration issues, which you can recalibrate using a plethora of apps available (by using root access), or the old fashioned way.
I didn't respond till now because of your camera issues — CRT stumped me.
Click to expand...
Click to collapse
I've used this tutorial
http://forum.xda-developers.com/moto-g4-plus/how-to/root-systemless-rooting-supersu-2-74-2-t3405772

Which phone you guys recommend? Have about 230$

panchoarcia said:
Which phone you guys recommend? Have about 230$
Click to expand...
Click to collapse
Search or ask here please: http://forum.xda-developers.com/showthread.php?t=1620179
Or here:
http://forum.xda-developers.com/showthread.php?t=1846277
Otherwise btt please.

Edit* battery was uncalibrated, wasn't hardware problems

Edit* battery was uncalibrated, wasn't hardware problems.
Followed these steps (no root)
https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device