Should I claim the warranty - ZTE Axon 7 Questions & Answers

I've had my ups and downs with this phone, but today is where I might draw the line. After factory resetting this phone twice, the battery life has been awful, and today this phone got up to 106° F with the lowest brightness and only with WiFi on while browsing XDA on Chrome. I need to know if I should make good on that 2 year warranty, or if there is something that can be done about this.
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CaptainRedstoner said:
I've had my ups and downs with this phone, but today is where I might draw the line. After rebooting this phone twice, the battery life has been awful, and today this phone got up to 106� F with the lowest brightness and only with WiFi on while browsing XDA on Chrome. I need to know if I should make good on that 2 year warranty, or if there is something that can be done about this.
Click to expand...
Click to collapse
Start with a factory reset. You obviously have something running the background consuming cpu.

I already have. Twice. It's a shame that this phone has no reliable way to monitor that, even with GSAM battery monitor.

Try better battery stats.

Alright

CaptainRedstoner said:
I've had my ups and downs with this phone, but today is where I might draw the line. After factory resetting this phone twice, the battery life has been awful, and today this phone got up to 106° F with the lowest brightness and only with WiFi on while browsing XDA on Chrome. I need to know if I should make good on that 2 year warranty, or if there is something that can be done about this.
Click to expand...
Click to collapse
Food for thought - if you can't find an app that is making your CPU run nonstop then it has to be a problem with your firmware. Have you tried downloading the factory B20 from the ZTE website?

I tried a lot of things, including that update, but once I installed that firmware, I realized that CM 13 is stable for this phone now, so I went the extra steps and installed that on my phone. Thanks for the suggestions though.

Related

Battery History is helpful [demonstration]

I only got about 5hrs barely using my device while at the rockets game last night. I noticed my screen was on 100% at times before and not sleeping. According to the reports.
So when I got home I opened my Battery History app [free from market] and found the root of the evil. Even tho I had Weatherbug not updating or any alerts, it still caused my fone never to sleep.
Uninstalled weather bug and my problems are over
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FINALLY..
first to post.. hehe..
waiting for an update
Lol congrats, its done
daddymikey1975 said:
FINALLY..
first to post.. hehe..
waiting for an update
Click to expand...
Click to collapse
/And that's my 0.2 florin... Another message exported from Epic4g via Tapatalk Pro
That's actually very helpful.
if the screen is off, does that necessarily mean it's sleeping ?
(asking seriously, not snarky)
AND.. thanks for pointing out the additional functionality, functionality (anyone see short circuit ?? LOL)
I'm gonna wait a few hours and peek at mine and see what the culprit is
EDIT: this can also be found in Spare Parts for those that don't have that app yet.
Thanks a lot, that you found it useful. My mission is complete lol.
Correct, under normal conditons having the screen off puts the fone onto sleep mode. Kind of like a soft suspend.
But having a bugger of a program can keep your phone awake, with the screen off.
And you are right, those settings arein spare parts, which most of us have. As this function was ripped out
daddymikey1975 said:
That's actually very helpful.
if the screen is off, does that necessarily mean it's sleeping ?
(asking seriously, not snarky)
AND.. thanks for pointing out the additional functionality, functionality (anyone see short circuit ?? LOL)
I'm gonna wait a few hours and peek at mine and see what the culprit is
EDIT: this can also be found in Spare Parts for those that don't have that app yet.
Click to expand...
Click to collapse
/And that's my 0.2 florin... Another message exported from Epic4g via Tapatalk Pro

Maps giving many Awake locks on phone idle

Hi guys,
I'm just curious if is normal to get so many Awake locks, while the phone is on idle:
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If is not, can you please tell me how I can fix this?
Thanks.
That don't look normal to me. Do you use latitude?
Latitude off, clear data and cache
Diced it here ... Too bad cause its a nice feature
I had this too.
Uncheck 'Use wireless networks' in the Location and security menu
and make sure you are signed out of Latitude
Ya I use latitude all the time so my friends know where I am.
I use latitude as well and I have the same issue. Maps gives a TON of wake locks with it activated. Problem is, I want to use latitude. I really don't understand the need for the constant awake time. It only updates the information every so often, it shouldn't be constant...
There is a defect for this bug that has been declined: http://code.google.com/p/android/issues/detail?id=15057. I hope google will get to it at some point.
Thanks for the link. I did a test and I get like 24 of battery with the phone on idle... IMO is an amazing time... I might be wrong. On my old Pre2, I could of only DREAM of such specs. Still, if there is a fix to improve the battery with Latitude on, I'll take it.
Let's see how 2.3.5 update goes. Anyone knows when is it scheduled on generic firmware?
Don't get me wrong, I'm very happy with my XXKG3.
I got a Map update couple days back and the issue seems to go away. Will keep an eye on it.
Too bad, latitude is nice.
Had the same issue about one month ago , and solved it by uninstalling one of the google map update via Titanium Backup and everyting went back to normal .
May be it's related to one of those "updates" , and as mentioned before you should try updaing to latest version ( if available ) or downgrade to lower version .

Voodoo causing screen to go bonkers!

I installed voodoo to work with cm9 and noticed that two things happened over time each day. the screen would start having lines scanning down from top to bottom like a refresh rate and the screen itself would get very very hot. I uninstalled voodoo and this issue went away. has anyone else experienced this? did I have the gamma hack values to high where i was doing more harm than good?
Your rgb values were to high. Could also be the high gamma values as well lower Gama is better.
Sent from my SPH-D700 using xda premium
YRMV but my screen only works well set a little higher than the "alternate" settings. Some screens work a little different than others. I had to play with the Voodoo setting and explore different brightness settings before I found a good balance.
Sent from my Codename Android Xoom
What kernel?
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Am I glad you started this thread! Over the weekend I went on a water ride and my phone got wet. Immediately after I experienced the very same thing with the scanning lines. I assumed it was due to water damage. Strangest thing though, it would only happen when I used the browser and or the email. All other screens were fine. I was just getting ready to pay up under the TEP and get my phone replaced. Removing Voodoo Color solved my problem! Thanks!
cabledss said:
Am I glad you started this thread! Over the weekend I went on a water ride and my phone got wet. Immediately after I experienced the very same thing with the scanning lines. I assumed it was due to water damage. Strangest thing though, it would only happen when I used the browser and or the email. All other screens were fine. I was just getting ready to pay up under the TEP and get my phone replaced. Removing Voodoo Color solved my problem! Thanks!
Click to expand...
Click to collapse
You don't need to remove voodoo color... put these settings on. (These are for nyan)
--------------------------------------

Weird battery loss to 0%

Hello folks.
On my 2nd Nexus 4 device i have a massive battery loss since yesterday.
On this device there is no root since i unboxed it. So kernel and rom couldn't be the problem.
Here is a screenshot of the battery chart:
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schreda said:
Hello folks.
On my 2nd Nexus 4 device i have a massive battery loss since yesterday.
On this device there is no root since i unboxed it. So kernel and rom couldn't be the problem.
Here is a screenshot of the battery chart:
View attachment 2232444
Click to expand...
Click to collapse
You may try installing BetterBatterStats and CPU Spy to determine which app(s) drains your battery. Unchecking wifi location in settings/location services will help to lower the battery consumption.
gee2012 said:
You may try installing BetterBatterStats and CPU Spy to determine which app(s) drains your battery. Unchecking wifi location in settings/location services will help to lower the battery consumption.
Click to expand...
Click to collapse
Seems unlikely an app would be able to instantly drain a battery from such a level...Unless of course the battery's levels are not being correctly read... In this case a factory reset might help... If it doesn't, it's probably a hardware defect.
Found this and this with several people complaining about the same problem.. No solution so far, except the suggestion to change the battery...
eciffiidi pages
danielms22 said:
Seems unlikely an app would be able to instantly drain a battery from such a level...Unless of course the battery's levels are not being correctly read... In this case a factory reset might help... If it doesn't, it's probably a hardware defect.
Found this and this with several people complaining about the same problem.. No solution so far, except the suggestion to change the battery...
Click to expand...
Click to collapse
Okay thanks. I have the same problem like the seconde guy.......

Lumia 950XL overheating since last Redstone build (14291)

So One day after I updated to said build, my Lumia keeps getting very hot and the battery is being drained fast. Not sure if it really has to do something with the latest build. I used Diagnostics Hub to check the CPU load and it's constantly on 25-50% (so half the cores are on 100% load) I can't see the processes though. Do you have any idea what could cause this or any app where I can see the processes that are causing the load? I already uninstalled the apps I installed after I updated. I rebooted and took the battery out etc. What can I do to avoid factory reset for now?
Edit: I found out about the developer thing where you can access everything from the webbrowser. I can check processes etc now. Any additional help would still be appreciated!
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This is causing the load but how can I find out what exactly it is :/
Same on Lumia 950.
begem0t said:
Same on Lumia 950.
Click to expand...
Click to collapse
I used the Windows Device Recovery Tool now to reset it :/ Will report tomorrow if it was fixed.
Edit: It's fixed now.
I had same problem with battery drain ob redstone build. Reload of stable version with WRDT fixed problem.
So, 3 days later it seems the device is running smoothly, no excessive heat anymore. Battery life seems a bit worse compared to stable version, but not untolerable.
I guess the first 5-10 hours after update Windows 10 Mobile is busy updating apps and syncing data. Afterwards things go back to normal.
Also, I've switched off "show More Ties" on Customization -> Start. Will test again with On soon.
icheburnator said:
I had same problem with battery drain ob redstone build. Reload of stable version with WRDT fixed problem.
Click to expand...
Click to collapse
WRDT? what are you talking about?
Edit: oh recovery tool.... but have you updated again to 14291 after the WRDT reset?
anyone with problems should try to sign out from skype in skype video app or at messages setting -> skype.
got the heating after second try again, now with signed out skype my 1020 has cooled down. i hope battery drain is fixed now.

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