Database Users

[Q] Flashing Error ! Please help.

Hello, I have an Xperia Play and since i had it i never flashed it , The only thing i did was rooting by using gingerbreak.
And i was trying to flash the new update http://forum.xda-developers.com/showthread.php?t=1097591
And when i use flashtool to flash it an Error massage appear :
13/013/2011 05:13:49 - ERROR - Error flashing. Aborted
13/013/2011 05:13:49 - INFO - Now unplug the device and power it on
13/013/2011 05:13:49 - INFO - Then go to application settings
13/013/2011 05:13:49 - INFO - turn on Unknown Sources and Debugging
And the problem is i cant boot the phone!!
I tried a different FTF file from here: http://forum.xda-developers.com/showthread.php?t=1048422
And i also tried this http://forum.xda-developers.com/showthread.php?t=1130639
But still nothing new..
So please help me my Phone can't boot.

ddsds said:
Hello, I have an Xperia Play and since i had it i never flashed it , The only thing i did was rooting by using gingerbreak.
And i was trying to flash the new update http://forum.xda-developers.com/showthread.php?t=1097591
And when i use flashtool to flash it an Error massage appear :
13/013/2011 05:13:49 - ERROR - Error flashing. Aborted
13/013/2011 05:13:49 - INFO - Now unplug the device and power it on
13/013/2011 05:13:49 - INFO - Then go to application settings
13/013/2011 05:13:49 - INFO - turn on Unknown Sources and Debugging
And the problem is i cant boot the phone!!
I tried a different FTF file from here: http://forum.xda-developers.com/showthread.php?t=1048422
And i also tried this http://forum.xda-developers.com/showthread.php?t=1130639
But still nothing new..
So please help me my Phone can't boot.
Click to expand...
Click to collapse
why device are you choosing in flashtool :? just pick the first one, i think its the x10

AndroHero said:
why device are you choosing in flashtool :? just pick the first one, i think its the x10
Click to expand...
Click to collapse
Thanks for helping, But how can i choose a file in Flashtool ?
As i understand i can only choose the FTF file , And i chose the Xperia Play one.

OK, After a lot of searching i found out that i had my phone Bootloader Unlocked before flashing,
And after that i tried to flash it and i got the error and it wont boot.
From what i red i only have 2 things to do :
1- Get the phone booting but without radio.
2- give it to sony and tell them that it just crashed while i was updating it.(And don't tell them anything about to root or the bootloadr)
So please if anyone knows any better way to fix it please tell me.

ddsds said:
OK, After a lot of searching i found out that i had my phone Bootloader Unlocked before flashing,
And after that i tried to flash it and i got the error and it wont boot.
From what i red i only have 2 things to do :
1- Get the phone booting but without radio.
2- give it to sony and tell them that it just crashed while i was updating it.(And don't tell them anything about to root or the bootloadr)
So please if anyone knows any better way to fix it please tell me.
Click to expand...
Click to collapse
You didnt need to unlock you bootloader to use flashtool, but now you have just flash a system.img from fastboot, your phone isnt bricked unless you tried to do an OTA updated with an unlocked bootloader

AndroHero said:
You didnt need to unlock you bootloader to use flashtool, but now you have just flash a system.img from fastboot, your phone isnt bricked unless you tried to do an OTA updated with an unlocked bootloader
Click to expand...
Click to collapse
I searched for the system.img file and i found these files :
1.play_modded.img
2.R800i_3.0.1.A.0.145_UK_system.img
3.recoveryPLAY.img
4.system.sin (I know it's an "SIN" file)
And i tried to use fastboot with them all and i allways get the same result:
"sending 'system' (XXXX KB)..."
I watied for very long time but nothing happend.
So please tell me if i am doing any thing wrong.

ddsds said:
I searched for the system.img file and i found these files :
1.play_modded.img
2.R800i_3.0.1.A.0.145_UK_system.img
3.recoveryPLAY.img
4.system.sin (I know it's an "SIN" file)
And i tried to use fastboot with them all and i allways get the same result:
"sending 'system' (XXXX KB)..."
I watied for very long time but nothing happend.
So please tell me if i am doing any thing wrong.
Click to expand...
Click to collapse
Try formatting /system and /boot first,
In fastboot type in
fastboot erase system
fastboot erase boot
Then flash this kernel with the command "fastboot flash boot boot.img"
http://forum.xda-developers.com/showthread.php?t=1176502
finally flash this system image with command "fastboot flash system xxxxxx.img"
http://forum.xda-developers.com/showthread.php?t=1098736

AndroHero said:
Try formatting /system and /boot first,
In fastboot type in
fastboot erase system
fastboot erase boot
Then flash this kernel with the command "fastboot flash boot boot.img"
http://forum.xda-developers.com/showthread.php?t=1176502
finally flash this system image with command "fastboot flash system xxxxxx.img"
http://forum.xda-developers.com/showthread.php?t=1098736
Click to expand...
Click to collapse
Still the same problem stuck with the :
"sending 'boot'"
And i also tried to flash the system but with the same result.

ddsds said:
Still the same problem stuck with the :
"sending 'boot'"
And i also tried to flash the system but with the same result.
Click to expand...
Click to collapse
And you are sure you have unlocked your bootloader maybe you should ask or PM blagus, he is the expert in these sorts of things

AndroHero said:
And you are sure you have unlocked your bootloader maybe you should ask or PM blagus, he is the expert in these sorts of things
Click to expand...
Click to collapse
Yes i just checked and it's unlocke.
And thank you so much for helping and i will PM him and wait .

Finally i got it to work !
I deleted the system with fastboot , Than i used this tool :http://forum.xda-developers.com/showthread.php?t=1134334 to re-lock the bootloader.
And finally i used the SE PC programme to repair the phone with the latest Update.
Thank you AndroHero very much for helping me.

ddsds said:
Finally i got it to work !
I deleted the system with fastboot , Than i used this tool :http://forum.xda-developers.com/showthread.php?t=1134334 to re-lock the bootloader.
And finally i used the SE PC programme to repair the phone with the latest Update.
Thank you AndroHero very much for helping me.
Click to expand...
Click to collapse
Thats great i'm glad you got it soted

Bootloop during update

i recently tried to update my huawei p8 lite to android marshmallow 6.0
i unrooted and my bootloader is unlocked.
as the phone rebooted to finalize the installation it rebooted immediatly at 0% and kept rebooting and showing "huawei software installing 0%".
i managed to boot it in fastbootmode but everytime i try to reflash or do anything with it i get the error "remote:command not allowed"
every time i reboot or drain the battery it just goes to the "huawei software installing 0%" screen and starts the loop anew.
how to fix this? or should i just return it to them?

Try this post, start with 1 that should be enough :
http://forum.xda-developers.com/p8lite/general/huawei-p8-lite-android-6-0-marshmallow-t3309796
You can also download the file from this post and try installing the stock recovery:
http://forum.xda-developers.com/p8lite/help/upgrade-android-5-1-1-b008-ale-21-t3285993

olrak said:
Try this post, start with 1 that should be enough :
http://forum.xda-developers.com/p8lite/general/huawei-p8-lite-android-6-0-marshmallow-t3309796
You can also download the file from this post and try installing the stock recovery:
http://forum.xda-developers.com/p8lite/help/upgrade-android-5-1-1-b008-ale-21-t3285993
Click to expand...
Click to collapse
i cant do anything with fastboot. everytime i try to flash or even view something it says (remote:command not allowed)

Try reinstalling your drivers from your computer.
Remove the driver for the fastboot device and try to reinstall them. Use a good resource for the drivers. Like google or huawei etc.
You can also try to download HiSuite 4.04.301 en try system recovery.

olrak said:
Try reinstalling your drivers from your computer.
Remove the driver for the fastboot device and try to reinstall them. Use a good resource for the drivers. Like google or huawei etc.
You can also try to download HiSuite 4.04.301 en try system recovery.
Click to expand...
Click to collapse
i cant use hisuite because my phone is in a bootloop and i cant install new drivers because it says (remote:command not allowed) everytime i try to do something even remotely related to my phone in fastboot

hisuite, oké
install new drivers = on your computer, not on your phone.
when you are in fastboot, go to your computer settings and remove the fastboot device or update the drivers for that device.

olrak said:
hisuite, oké
install new drivers = on your computer, not on your phone.
when you are in fastboot, go to your computer settings and remove the fastboot device or update the drivers for that device.
Click to expand...
Click to collapse
installed new drivers still cant issue any commands

olrak said:
hisuite, oké
install new drivers = on your computer, not on your phone.
when you are in fastboot, go to your computer settings and remove the fastboot device or update the drivers for that device.
Click to expand...
Click to collapse
i think usb debugging is disabled does that have any impact on the situation?

That's not an issue, usb debugging is only necessary when you can startup to android. Try googling, whill do that too.

xileftrepur said:
i recently tried to update my huawei p8 lite to android marshmallow 6.0
i unrooted and my bootloader is unlocked.
as the phone rebooted to finalize the installation it rebooted immediatly at 0% and kept rebooting and showing "huawei software installing 0%".
i managed to boot it in fastbootmode but everytime i try to reflash or do anything with it i get the error "remote:command not allowed"
every time i reboot or drain the battery it just goes to the "huawei software installing 0%" screen and starts the loop anew.
how to fix this? or should i just return it to them?
Click to expand...
Click to collapse
Is the bootloader unlocked?
If not, you'll need to unlock it first in Fastboot (you can use DCUnlocker for it, if you don't want to wait the 14 days for Huawei to do it).

Same Problem.
Exactly the same problem.

I've already posted into the other topic, but I post it here as well.
daviddosa said:
Looks like you've used the KingRoot method to root your phone.
Flashing via fastboot requires the fastboot to be unlocked.
The message "FAILED (remote: Command not allowed)" indicates, that the script tried to execute the command, but because the bootloader is still locked, it cannot do such thing.
There are 2 solutions:
Download the original firmware and try to update to it via the "dload" method. (sdCard>dload>UPDATE.APP)
Try to unlock the bootloader. But for unlocking, you'll need the Product ID, which as of now, only obtainable, when the phone is able to boot up.
I really recommend trying to download the firmware, and give the "dload" method a shot, because without an unlocked bootloader, nothing you can do at home.
Right, it's almost nothing. There's this site called DC-Unlocker, and with a fast runthrough, it should be able to unlock the bootloader, but I haven't tried, or tested it in any way. Still an interesting program, though.
Edit:
Just saw your post under the other similar topic.
You should try to do a Factory Reset, by hand, via fastboot, and then updating with the "dload" method again.
The commands are:
fastboot erase cache
fastboot erase userdata
Maybe this helps.
Click to expand...
Click to collapse

P 8 lite bootloop on stock firmware

Hello all,
I have Huawei P8 lite bought from Romania. I install the android 6 and I wanted to go back to 5, so I go trough the steps on the official huawei website :
1) download an install rollback package - all went fine, the B500 firmware was shown
2)download an install B132 - on this step the problem appear; after the installation the phone is in a continuous bootloop, it can;t even shut down for good. I hear the start up sound, then if I press the volume keys it's beeping, so somehow is booting but without showing nothing(strange random colors ). The PC is recognizing the phone, but ADB won't .
The phone isn't going in to the recovery mode or update mode.
I search the forum and found methods to unbrick the phone, but only using fastboot. Since my phone isn't rooted , I can't use this method. What can I do?

Moshu646 said:
Hello all,
I have Huawei P8 lite bought from Romania. I install the android 6 and I wanted to go back to 5, so I go trough the steps on the official huawei website :
1) download an install rollback package - all went fine, the B500 firmware was shown
2)download an install B132 - on this step the problem appear; after the installation the phone is in a continuous bootloop, it can;t even shut down for good. I hear the start up sound, then if I press the volume keys it's beeping, so somehow is booting but without showing nothing(strange random colors ). The PC is recognizing the phone, but ADB won't .
The phone isn't going in to the recovery mode or update mode.
I search the forum and found methods to unbrick the phone, but only using fastboot. Since my phone isn't rooted , I can't use this method. What can I do?
Click to expand...
Click to collapse
You don't need to be rooted to use fastboot. However you need to unlock the bootloader in order to use it and don't tell me that your bootloader is locked otherwise it's a bad news.

Yes, it is locked

Moshu646 said:
Yes, it is locked
Click to expand...
Click to collapse
Use Huawei restore mode from hi suite.

I manage to enter in recovery mode(thus nothing is shown on the screen) , the HI Suite tells me that I successfully entered in recovery mode, but when I press Recover I get: Your device is not supported for system recovery

Moshu646 said:
I manage to enter in recovery mode(thus nothing is shown on the screen) , the HI Suite tells me that I successfully entered in recovery mode, but when I press Recover I get: Your device is not supported for system recovery
Click to expand...
Click to collapse
Is there an option for flashing rom? If then select that option and then select official firmware and then continue.

Suleiman01 said:
Is there an option for flashing rom? If then select that option and then select official firmware and then continue.
Click to expand...
Click to collapse
I don't see nothing on screen.
Now I discovered that if I enter in recovery mode ( Volume down + Power ; still nothing showing on the screen), fastboot is recognizing my device but when I want to write something I get this:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot flash BOOT boot.img
target didn't report max-download-size
sending 'BOOT' (21708 KB)...
FAILED (command write failed (Unknown error))
finished. total time: 0.016s

Moshu646 said:
I don't see nothing on screen.
Now I discovered that if I enter in recovery mode ( Volume down + Power ; still nothing showing on the screen), fastboot is recognizing my device but when I want to write something I get this:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot flash BOOT boot.img
target didn't report max-download-size
sending 'BOOT' (21708 KB)...
FAILED (command write failed (Unknown error))
finished. total time: 0.016s
Click to expand...
Click to collapse
You can't because your phone is locked. Did you find that rom flashing option on Hisuite?

Suleiman01 said:
You can't because your phone is locked. Did you find that rom flashing option on Hisuite?
Click to expand...
Click to collapse
It has an Update option but HI is not connecting to my device because I have to tap something on my phone in order to connect.

Moshu646 said:
Yes, it is locked
Click to expand...
Click to collapse
Hello ,
I have an update : I manage to unlock fastboot
I also manage to write successfully the boot, cust, recovery an system img's , but the phone is still not working: it starts up, the screen is lightening, I hear the Huawei sound, but no logo, and then the phone shut's down

Moshu646 said:
Hello ,
I have an update : I manage to unlock fastboot
I also manage to write successfully the boot, cust, recovery an system img's , but the phone is still not working: it starts up, the screen is lightening, I hear the Huawei sound, but no logo, and then the phone shut's down
Click to expand...
Click to collapse
Can you go to recovery?

Moshu646 said:
I have an update : I manage to unlock fastboot
Click to expand...
Click to collapse
How did you do that? My phone is also in bootloop and I am not sure how to unlock the bootloader...

cunami said:
How did you do that? My phone is also in bootloop and I am not sure how to unlock the bootloader...
Click to expand...
Click to collapse
There is a program called Huawei product ID generator. You need Imei,Serial no.(both are on the box) and Product ID (via Huawei product ID generator). Through this you can obtain unlocking code
In Fastboot and rescue mode type this in minimal adb and fastboot
fastboot oem unlock XXXXXXXXXXXXXXXXX
Where XXXXXXXXXXXXXXXXX is the unlocking code.

Moshu646 said:
It has an Update option but HI is not connecting to my device because I have to tap something on my phone in order to connect.
Click to expand...
Click to collapse
I was talking about this (see the picture below).

Suleiman01 said:
There is a program called Huawei product ID generator. You need Imei,Serial no.(both are on the box) and Product ID (via Huawei product ID generator). Through this you can obtain unlocking code
In Fastboot and rescue mode type this in minimal adb and fastboot
fastboot oem unlock XXXXXXXXXXXXXXXXX
Where XXXXXXXXXXXXXXXXX is the unlocking code.
Click to expand...
Click to collapse
Thanks! Will try definitely.
Last question - does the bootloader unlock wipe the user data on the phone? I want somehow to extract it before flashing any ROM over. So my idea was to unlock it, flash some better recovery and make a backup of data partition.

I don't have that option
Maybe it appear when the devices is connected.

Moshu646 said:
I don't have that option
Maybe it appear when the devices is connected.
Click to expand...
Click to collapse
It appears on 64 bit version of Windows I tried it on 32 bit it wasn't there.
---------- Post added at 10:10 AM ---------- Previous post was at 10:08 AM ----------
cunami said:
Thanks! Will try definitely.
Last question - does the bootloader unlock wipe the user data on the phone? I want somehow to extract it before flashing any ROM over. So my idea was to unlock it, flash some better recovery and make a backup of data partition.
Click to expand...
Click to collapse
No. At least when I unlock my phone bootloader didn't wipe my data.
Just press thanks button if you don't mind

Suleiman01 said:
It appears on 64 bit version of Windows I tried it on 32 bit it wasn't there.
---------- Post added at 10:10 AM ---------- Previous post was at 10:08 AM ----------
No. At least when I unlock my phone bootloader didn't wipe my data.
Just press thanks button if you don't mind
Click to expand...
Click to collapse
I also have X64 windows, but my HI version is 4.0.5 and this is the last one, and only this I found to download. Where do you have the 4.0.6?

Moshu646 said:
I also have X64 windows, but my HI version is 4.0.5 and this is the last one, and only this I found to download. Where do you have the 4.0.6?
Click to expand...
Click to collapse
I have 4.0.6.301 version of Hisuite. Download it from this link(use chrome to translate it's Chinese).
http://consumer.huawei.com/minisite/HiSuite_cn/index.html
---------- Post added at 11:25 AM ---------- Previous post was at 11:05 AM ----------
Moshu646 said:
I also have X64 windows, but my HI version is 4.0.5 and this is the last one, and only this I found to download. Where do you have the 4.0.6?
Click to expand...
Click to collapse
Try this multi tool by sokoban.
http://huaweip8lite.blogspot.com/2016/04/mod-p8-lite-multi-tool-by-sokoban.html?m=1

The ROM flashing option is not active- I think because the device is not connected.
Tried with the multi tool, same result

Messed things up with upgrade/downgrade?

My wife got a P9 Lite L31. I wanted to upgrade to Nougat. I finally succeeded, but after that I messed things up. I tried to do a clean intall with a update that wasn't ment for this.
In the beginning I could still enter the Nougat recovery, but I wasn't able to reinstall the update.zip. The device wouldn't boot, etc.
I tried to do many different things, but at this moment I cant enter TWRP anymore, I can enter fastboot and is says:
PHONE Unlocked
FRP Unlocked
But flashing an other TWRP recovery doesn's work because I get an error:
(Remote: Command not allowed).
Also relocking the bootloader doesn't work because is gives the same error as the one above.
I can't flash a OEM file through fastboot because it gives the same error as the one above.
I can't use HiSuite because it says it does not support the phone.
I don't know what else I can do right now.
I tried the 3 button method, but I can't get in the official recovery. The phone reboots to some kind of recovery where it wants to update the recovery through wifi, but it ends up with an error that it can't fails to get the package info. But there is no option to do a factory reset (I've put the MM update.app file in sdcard/dload folder).
Any ideas what else I can do to recover the phone?

Unlock the bootloader again.

Johnny TDN said:
Unlock the bootloader again.
Click to expand...
Click to collapse
Ok, did not expect to do that again, but I did it.
What's the next step? flash a nougat recovery? flash a oem recovery?
Fastboot now says:
Error!
Func NO: 11 (recovery image)
Error NO: 2 (load failed)
Looks like fastboot isn't recognized by the computer anymore after the re-unlocking of the bootloader.
Windows device management also doesn't see the device. Not even as an unknown device.... Looks like the bootloader unlock completely bricked the device.

Well.
You must change your motherboard.

Johnny TDN said:
Well.
You must change your motherboard.
Click to expand...
Click to collapse
As per usual, your comment was of no help at all.

Take a look to this thread, it seems similar to your problem https://forum.xda-developers.com/p8lite/help/stuck-rescue-mode-screen-please-help-t3244872
What are you able to do with the phone?

igreja94 said:
As per usual, your comment was of no help at all.
Click to expand...
Click to collapse
-_-
---------- Post added at 09:02 AM ---------- Previous post was at 09:00 AM ----------
Try to discharge your battery by leaving it on Fastboot mode.
Charget the batery and let it boot itself.
If it boots in the software, it will be very easy to fix. If no, then changing the motherboard is required

Potato997 said:
Take a look to this thread, it seems similar to your problem https://forum.xda-developers.com/p8lite/help/stuck-rescue-mode-screen-please-help-t3244872
What are you able to do with the phone?
Click to expand...
Click to collapse
To be honest, nothing.
It can do two things, you can let it boot and then it says it's booting, and that's it (after the warning that the bootloader is unlocked), or I can boot into fastboot but the phone is not detected by the computer. Device manager doesn't see the device at all not even as an unknown device. Nothing. So no way to flash anything using fastboot. KI also can't get into the fastboot&repair.
So yeah, I decided to send it in for repair.

My moto g5 plus is bricked and is stuck at fastboot mode

I have Moto g5 plus xt 1686 Indian variant.I hadn't unlocked my bootloader. The device was working but suddenly one day it got bricked dont know why but it boots only in fastboot mode that to with no information.The only error i am able to verify is "failed to validate boot image"
After trying for around 1 week i have tried these things
1. Used rsd lite earlier it wasnot able to identify my device in windows 10 machine but in windows 7 machine its able to do that but unable to flash the device
2. tried to flash using adb commands but they are also not working
Since i tried to unlock the bootloader through the guide of motorola website then also i am not able to do that and get this error "'fastboot' is not recognized as an internal or external command,
operable program or batch file."
Please help ....

Anubhav074 said:
I have Moto g5 plus xt 1686 Indian variant.I hadn't unlocked my bootloader. The device was working but suddenly one day it got bricked dont know why but it boots only in fastboot mode that to with no information.The only error i am able to verify is "failed to validate boot image"
After trying for around 1 week i have tried these things
1. Used rsd lite earlier it wasnot able to identify my device in windows 10 machine but in windows 7 machine its able to do that but unable to flash the device
2. tried to flash using adb commands but they are also not working
Since i tried to unlock the bootloader through the guide of motorola website then also i am not able to do that and get this error "'fastboot' is not recognized as an internal or external command,
operable program or batch file."
Please help ....
Click to expand...
Click to collapse
You need to install fastboot in pc and then flash the device to make it work.
You can prefer this thread
https://forum.xda-developers.com/g5...-flash-stock-romfactory-t3691396/post74221633

Anubhav074 said:
I have Moto g5 plus xt 1686 Indian variant.I hadn't unlocked my bootloader. The device was working but suddenly one day it got bricked dont know why but it boots only in fastboot mode that to with no information.The only error i am able to verify is "failed to validate boot image"
After trying for around 1 week i have tried these things
1. Used rsd lite earlier it wasnot able to identify my device in windows 10 machine but in windows 7 machine its able to do that but unable to flash the device
2. tried to flash using adb commands but they are also not working
Since i tried to unlock the bootloader through the guide of motorola website then also i am not able to do that and get this error "'fastboot' is not recognized as an internal or external command,
operable program or batch file."
Please help ....
Click to expand...
Click to collapse
You cannot unlock bootloader anymore. So try flashing normally. If your hardware is not damaged then you might me able to make it work.

debdeep98 said:
You cannot unlock bootloader anymore. So try flashing normally. If your hardware is not damaged then you might me able to make it work.
Click to expand...
Click to collapse
Since it is booting into fastboot mode i dont think its damaged.But the problem is its my first time for flashing so i dont know very much about it.
What i know is that , i installed adb in my system ,and then through command prompt i tried to detect my device But its not getting detected.So if you can please provide me a brief guide for flashing phone.

Anubhav074 said:
Since it is booting into fastboot mode i dont think its damaged.But the problem is its my first time for flashing so i dont know very much about it.
What i know is that , i installed adb in my system ,and then through command prompt i tried to detect my device But its not getting detected.So if you can please provide me a brief guide for flashing phone.
Click to expand...
Click to collapse
K.. install adb(https://www.androidfilehost.com/?fid=745425885120698566 ). If you had installed moto assistant then you'll have the drivers. If not then google motorola drivers and install them(http://www.motorola.com/getmdmwin ).
Once it's done. Open the folder where adb is installed.
Hold shift and right click>open command promt here.
At this point boot into the bootloader on your phone (fastboot mode).
On cmd type fastboot devices.
If your device is detected then it will show on screen.
If you get to this part.
Start flashing thru fastboot.
Get the files from google( or https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL)
Instructions to flash are in xda.
If you get failed to flash: security version downgrade then you're probably flashing an older firmware. Download the latest.
If you get failed to flash: preflash validation failed then there's not much you can do. Or atleast i don't know a solution to that.

its not detecting my device
Actually the problem is that it is not detecting my device when i give this command, although i have installed device drivers and adb also....This is is the problem

Anubhav074 said:
Actually the problem is that it is not detecting my device when i give this command, although i have installed device drivers and adb also....This is is the problem
Click to expand...
Click to collapse
Did you lenovo moto smart assistant to flash the device, you can try that as it will flash the device for you.

riyan65 said:
Did you lenovo moto smart assistant to flash the device, you can try that as it will flash the device for you.
Click to expand...
Click to collapse
yeah i tried that but when it is not verifying my phone when i select id (which is xt 1686) it says that phone can not be verified try again.i have tried every given id but it is refusing to accept my device.

Anubhav074 said:
Since it is booting into fastboot mode i dont think its damaged.But the problem is its my first time for flashing so i dont know very much about it.
What i know is that , i installed adb in my system ,and then through command prompt i tried to detect my device But its not getting detected.So if you can please provide me a brief guide for flashing phone.
Click to expand...
Click to collapse
Here's a guide to flash stock firmware.
Try the linked Mini ADB & Fastboot, if your device isn't recognised try to connect it to another usb port or use another usb cable.
Are you sure that you're in fastboot mode when you type the commands?
Read the guide carefully.
You need:
Latest signed stock firmware:
Europe (RETEU):
https://drive.google.com/file/d/13WuhoogtAdoincAyTwCLvRj0d-Z9kL0P/view?usp=sharing
India (RETIN):
https://mirrors.lolinet.com/firmwar...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
US (RETUS):
https://mirrors.lolinet.com/firmwar...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
flashallO.bat:
https://www.dropbox.com/s/zfh67uzfle9hsco/flashallO.bat?dl=0
Motorola drivers:
https://drive.google.com/file/d/0B0WGdtNWubBJYnlDcWRBZXltanc/view?usp=sharing
Mini ADB & Fastboot
https://drive.google.com/file/d/1lLYfimKN1U5CJ9cfpTCkhtMiuG8EfXBZ/view?usp=sharing
1) Download the 8.1.0_OPS28.85-17-6-2 Indian firmware (it's the last one for the Moto G5+ (potter).
2) Install Mini ADB & Fastboot (best place is the root directory of C:/ or how the partition/hard drive is named where your OS resists), not in program files or another folder.
3) Extract the firmware to that ADB & Fastboot folder.
4) Download my "flashallO.bat" and move it to that folder too.It removes the need for you to manually flash all partitions, just double-click it and it'll run all the commands for you.
5) Download and install Motorola device drivers.The program is called "Motorola Device Manager".
6) Reboot your phone to the bootloader. To do this, turn it off, then hold down the power and volume down buttons until you see a bugdroid undergoing open-heart surgery.
7) Connect the phone to your PC with your USB cable. Type
Code:
fastboot devices
to check if your device is connected. A serial number should be shown.
8) Run the flashallO.bat script. (Caution: This will wipe your device completely!) It will take some time to flash, just be patient and don't worry.
NOTE: If the command window appears for a brief moment then disappears, device drivers may not be installed. Ask again then.
9) Once the command window closes, it should have completed the flashing process and you are safe to press the power key on the phone to start Android. Just make sure that the text near the buttons reads "START".
Sent from my Moto G5 Plus using XDA Labs

Followed your guide this time my device is getting detected and when typed command adb devices its giving some number also but the image you provided is not flashing it.Dont know why please help

Anubhav074 said:
Followed your guide this time my device is getting detected and when typed command adb devices its giving some number also but the image you provided is not flashing it.Dont know why please help
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Click to collapse
You're always talking about ADB commands, it's Fastboot that you have to use, it's described above how you get there.
What image do you mean when you say it's not flashing?
The guide is complete, read it carefully.
You have to download a zip file, in your case the Indian (RETIN) variant:
XT1686_POTTER_RETIN_8.1.0_OPS28.85-17-6-2_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Unpack it to fastboot folder, use the flashallO.bat to flash the firmware.
Please clarify what image you're talking about and if you do the fastboot flash like described above please provide the recovery.log , you can do that in TWRP->advanced->copy log, if TWRP is installed.
Try to flash the firmware and immediately after that grab a log and attach it here.
Sent from my Moto G5 Plus using XDA Labs

Wolfcity said:
You're always talking about ADB commands, it's Fastboot that you have to use, it's described above how you get there.
What image do you mean when you say it's not flashing?
The guide is complete, read it carefully.
You have to download a zip file, in your case the Indian (RETIN) variant:
XT1686_POTTER_RETIN_8.1.0_OPS28.85-17-6-2_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
Unpack it to fastboot folder, use the flashallO.bat to flash the firmware.
Please clarify what image you're talking about and if you do the fastboot flash like described above please provide the recovery.log, you can do that in TWRP->advanced->copy log, it will be stored in your internal storage.
Try to flash the firmware and immediately after that grab the log (with TWRP file manager) and attach it here.
Sent from my Moto G5 Plus using XDA Labs
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Click to collapse
Sry it's fastboot not adb .But the image i am trying to use is indian(retin) as you provided.And i followed all steps as they were given.
But i dont know how to get log files.
Also i would like to mention that this is my first time trying flashing a phone and as per my knowledge we have to install twrp recovery which i haven't done.its a normal phone with locked oem.
So please guide me how to get log files.

Anubhav074 said:
Sry it's fastboot not adb .But the image i am trying to use is indian(retin) as you provided.And i followed all steps as they were given.
But i dont know how to get log files.
Also i would like to mention that this is my first time trying flashing a phone and as per my knowledge we have to install twrp recovery which i haven't done.its a normal phone with locked oem.
So please guide me how to get log files.
Click to expand...
Click to collapse
You don't need logs. Your phone is locked so you cannot flash twrp. Only thing you can do is flash using fastboot commands. Just download the firmware.. extract. Put all of those files in the adb folder and run the flashall.bat or individual commands like fastboot flash recovery recovery.img which ever you feel is easier for you.

Anubhav074 said:
Sry it's fastboot not adb .But the image i am trying to use is indian(retin) as you provided.And i followed all steps as they were given.
But i dont know how to get log files.
Also i would like to mention that this is my first time trying flashing a phone and as per my knowledge we have to install twrp recovery which i haven't done.its a normal phone with locked oem.
So please guide me how to get log files.
Click to expand...
Click to collapse
debdeep98 said:
You don't need logs. Your phone is locked so you cannot flash twrp. Only thing you can do is flash using fastboot commands. Just download the firmware.. extract. Put all of those files in the adb folder and run the flashall.bat or individual commands like fastboot flash recovery recovery.img which ever you feel is easier for you.
Click to expand...
Click to collapse
That´s what I´ve said. If you would have TWRP you would be able to send a recovery.log but all you want to do is to flash a signed fastboot firmware. That´s possible without TWRP or unlocked bootloader, just by fastboot. Unzip the indian firmware
https://mirrors.lolinet.com/firmwar...ubsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip
into your Mini ADB & Fastboot folder, place the flashallO.bat there too and double-click it, everything in fastboot mode as described before.
What happens when you do that? Are the commands executed in the command window of your Windows PC?
Can you make a screenshot of it? The guide I posted has everything you need in it, you have to tell me what happens when you try to flash the unzipped firmware.
Just to be clear, the firmware and everything has to be on your PC, not your moble device!

i tried to take screen shot of it but was unable to do it but was successful in copying the complete commands log in text file so here it is
View attachment batch.txt

Anubhav074 said:
i tried to take screen shot of it but was unable to do it but was successful in copying the complete commands log in text file so here it is
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Click to collapse
Ok, that doesn't look to good.
The whole process is failing right at the start when the device is trying to build the partition table.
Have you tried different USB cables and ports?
Imo there are only two possible solutions:
Your device isn't working with fastboot correctly or its a hardware failure, the eMMC (the internal SD) may be corrupted. As your device is locked and hasn't been modded in any way this is the most plausible scenario also because it crashed out of the blue.
The only thing you can try yet is to use a different ADB and Fastboot tool, this one for example:
Minimal ADB & Fastboot:
https://drive.google.com/file/d/10NEzpxKpYWfq-HdK42ctwoEnCg-BfsRQ/view?usp=drivesdk
If all that changing of ports, cables and tools doesn't help you have to bring your device to a service center, they will most probably change the motherboard which isn't a cheap repair so if your device isn't under guarantee anymore you have to consider it it's worth the money.
Good luck!
Sent from my Moto G5 Plus using XDA Labs

So i tried with different fastboot software which you provided but i get the same errors .On phone when these commands run i get these messages failed to validate bootloader image and some thing called piv is also not able to be validated.
So i think its the end of my testing journey. Now can you please tell me how much chances are there for software issue. And is there any thing else i could.Any way i got to learn so many things through this but if is there anything left. Or should i go to service center

Anubhav074 said:
So i tried with different fastboot software which you provided but i get the same errors .On phone when these commands run i get these messages failed to validate bootloader image and some thing called piv is also not able to be validated.
So i think its the end of my testing journey. Now can you please tell me how much chances are there for software issue. And is there any thing else i could.Any way i got to learn so many things through this but if is there anything left. Or should i go to service center
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Click to collapse
I think you've done everything that's possible.
The device wasn't rooted,modded,unlocked or something.
It showed the failure out of the blue.
You tried different fastboot tools, cables, ports and the correct firmware.
I asked someone with more knowledge about your log and the whole case and he is thinking the same as I do.
So the chance for a software problem is really small. I told you everything I know, maybe a service center has more options for software checks but as far as I know they use the good old Lenovo Motorola Software Assistant.
So I would recommend to go there and ask (before they do anything) what you have to pay if your eMMC is broken. Here in Germany they always change the whole motherboard, the costs are about the half of the price you paid for the device here.
If your still under guarantee it's a different story.
I'm sorry, I told you everything I know and I flashed my Moto G5+ several times.
My opinion is that the device has a hardware failure and visiting the service center is the only thing you could do now.
I really would like to give you better news.
Sent from my Moto G5 Plus using XDA Labs

Hi, please help.
I have factory unlocked Moto G5 plus. I never did anyrhing to. All factory.
Recently its stuck in bootloop.
I really want to save all my pictures and texts.
Please help
Thanks

phone crazy said:
Hi, please help.
I have factory unlocked Moto G5 plus. I never did anyrhing to. All factory.
Recently its stuck in bootloop.
I really want to save all my pictures and texts.
Please help
Thanks
Click to expand...
Click to collapse
Read this thread. You can flash signed Motorola firmware like discribed. If you don't want to lose your data you can try to omit the "erase user data" command. Just delete it out of the flashallO.bat.
https://forum.xda-developers.com/g5...ked-stuck-fastboot-mode-t3996599/post80792213
Sent from my Moto G5 Plus using XDA Labs