No TurboPower and display battery icon screwy! Help! - Moto G4 Questions & Answers

Hi, all...I recently got a replacement Moto G4 from the factory. When I plug it in, it doesn't say it's using TurboPower charging, even when using a proper charger. If I plug my wife's Moto G4 in, it says it's using TurboPower, but for me, just "Charging" shows up.
Also, the battery icon up top used to only show the lightning bolt when it was charging, but now it's on all the time. The icon on my main page shows the lightning bolt as if it were charging, even though it isn't. The attached image shows how it is, even when not plugged in.
To try to fix these issues, I have turned my phone off and on, forced a reset, cleared my cache, booted in safe mode and even did a factory data reset.
What gives? Is there something wrong or is this normal? Please help! Thanks!

kingsrow1975 said:
Hi, all...I recently got a replacement Moto G4 from the factory. When I plug it in, it doesn't say it's using TurboPower charging, even when using a proper charger. If I plug my wife's Moto G4 in, it says it's using TurboPower, but for me, just "Charging" shows up.
Also, the battery icon up top used to only show the lightning bolt when it was charging, but now it's on all the time. The icon on my main page shows the lightning bolt as if it were charging, even though it isn't. The attached image shows how it is, even when not plugged in.
To try to fix these issues, I have turned my phone off and on, forced a reset, cleared my cache, booted in safe mode and even did a factory data reset.
What gives? Is there something wrong or is this normal? Please help! Thanks!
Click to expand...
Click to collapse
If you haven't already tried it, let the phone discharge completely and then plug it in.

Tel864 said:
If you haven't already tried it, let the phone discharge completely and then plug it in.
Click to expand...
Click to collapse
I just did a bit ago. Nothing changed. :\

Not the same thing but my battery started playing up. The battery drain was unbelievable dropping 15% in 10 mins while just sat there on the side doing nothing at times. I wiped it back to stock and left it as is like new and it still happened. I bought a new quick charge adapter to see if that worked and it's the same, I have gone back to using a normally charger and the battery life as been great like it should be. I can only assume that the quick charge function of the battery is faulty. I only charge my phone while asleep really so it's not a major problem, just annoying that I've spent £20+ on quick charge adapters that I can't use.

Related

Charging Issue

Has anyone ever had an issue where by their battery life is at say 59% and when i plug it in to charge rather than the blue charging icon appearing it just showing the battery being 100% and the LED doing successive double flashing as opposed to a static LED like i should be if it was charging?
I've not installed anything, flashed a new rom etc, was fine yesterday.
All i did was have a little play with CHTEditor.
somethings not right, it must be something to do with me messing about with CHTEditor
out of the blue my lock screen had gone, and it says i have a voice mail waiting when i dont. haha
Hard reset i think
update...
hard reset not worked...uhoh
Same problem here
I was in a phone call an al of a sudden everything just went black and rebooted. Turns out the phone stopped charging and flasing green and red. Battery ran out of power and the phone shut down. After the reboot the phone charged normally again
Another situation:
Phone started acting up again and endend in a reboot. Battery was empty and i made a phone call on the charger. during the phonecall the same problem happend again, but the battery was at 9%. I intended to unplug the charger and plug it back in, but after the unplug the battery jumped to 0% and shut down.
So, i think the battery is acting up. Having to charge the thing every damn day is finally taking it's toll.
Wizzkid007 said:
Same problem here
I was in a phone call an al of a sudden everything just went black and rebooted. Turns out the phone stopped charging and flasing green and red. Battery ran out of power and the phone shut down. After the reboot the phone charged normally again
Another situation:
Phone started acting up again and endend in a reboot. Battery was empty and i made a phone call on the charger. during the phonecall the same problem happend again, but the battery was at 9%. I intended to unplug the charger and plug it back in, but after the unplug the battery jumped to 0% and shut down.
So, i think the battery is acting up. Having to charge the thing every damn day is finally taking it's toll.
Click to expand...
Click to collapse
The phone seems to charge ok when switched off, i will leave it as it is till im home from work and wil have a tamper with it.
phone is now charging ok, just need to get rid of this voicemail notification now.
hmm and everything back to normal. must be its time of the month
djchubbs said:
Has anyone ever had an issue where by their battery life is at say 59% and when i plug it in to charge rather than the blue charging icon appearing it just showing the battery being 100% and the LED doing successive double flashing as opposed to a static LED like i should be if it was charging?
I've not installed anything, flashed a new rom etc, was fine yesterday.
All i did was have a little play with CHTEditor.
Click to expand...
Click to collapse
tis happens to mine (not allways) hd2 when using non htc battery.
do you have original batt?
bRkiX said:
tis happens to mine (not allways) hd2 when using non htc battery.
do you have original batt?
Click to expand...
Click to collapse
yep, using the original battery, it seems to be ok now, charging as it should.
ahh well. cheers for the reply
one last this, how the hell to i get the lock screen back, i think im being dim.
edit
sorted
I have a program BsB Tweaks that has a setting for the lockscreen. Try that.
My phone is also charging fine when turned off, also it functions fine at the moment. i think it has something to do with overloading the device when the battery is low. Based on that its not possible to turn on any phone when the battery is in attached but the power is, i think everything is drained from the battery while charging it and that when overloading the battery just doesn't pull it anymore.
i don't have a alternative battery, mine is original.
What are the symtoms when the battery is at the end of it's life? does it do this, or is it supposed to give a warning or something?
edit: i am unable to find a manual page describing the different modes the LED could be blinking. I'm curious what is says about the red and green blinking mode. Does such a page exist?

X2 Charging problem

So the phone was really low, at 6% this morning. SO I put it on the wall charger. I saw the icon come up that it was charging and then put the phone down.
A while later I went back to the phone and saw that although the charger was plugged in to the wall and also plugged into the phone, it was NOT charging.
Using the phone I went to my contacts to check a phone number and then it turned off, due to no charge.
I plug it into the wall charger, the USB connected to the computer, as well as the car charger and here is what happens:
The top and bottom of the phone blink red for about 1-3 minutes.
Without pressing anything on the phone it automatically turns itself on, I see the Sony Ericsson boot screen, the Windows boot screen then my SPB Mobil Shell screen for about a second and then it turns off again showing and the blinking red light for about 1-3 minutes and then it starts the process all over again.
I think that a setting for Backlight/Power management was changed. As setting similar to "Only charge with usb", or "only charge when connected with ActiveSync" or somthing like that.
The problem is that I turned off the Active sync on the phone in order to conserve battery power so that I could look up the phone number from my contacts. And after I did that the phone shut off and I cannot change it, because it will not charge.
I do not have a different, charged, battery to try and do not think that I can find one easily.
Any suggestions?
Now when I see that the phone is re-booting(I see the SE logo), I use the stylus to to soft reset. It is obvious that there is some type of charge happening before it re-boots, , otherwise it would not re-boot. SO my theory is that by doing a soft rest between restarts, the battery will gain more of a charge each time. And possibly have enough of a charge so that I can go into my settings and see the backlight/ power settings have been changed.
So I took a battery from my old SE 902 phone and rigged it to work with my X2.
It booted up just fine. I was able to get into the menu for power settings. Nothig was changed however I did check the box "do not charge when connected to the computer" backed out of that screen and then went back into the screen and unchecked the box.
I powered down the phone and the screen went to the default charging battery meter.
I then put the proper battery in the phone and it was still blinking red. I saw it blink green for a few seconds, then I felt it vibrate, and then I saw the green battery meter. But after a few seconds it went back to blinking red and I could not see the battery meter again.
This seems to be happening intermittenly. As of right now there is a green blinking light and I see a dimmed battery meter.
Hopefully it will be fine, we shall see.
So it was charging for a while and now has stopped. I see the battery meeter, but there is no green bar moving up. and the light has stopped blinking.
I unplugged the usb and I still see the battery meter with no green bar moving. Installed the back cover and plugged the usb back in.
Now it is back to the red blinking again. . . ? ? ? ? ?
I think that it is a battery issue.
CAn anyone suggest why a battery would all of a sudden stop working?
Just ordered a new battery. $70.00!!! Ouch!!!
It does come with a battery charger for use with a Mini USB, but still, $70.00 is a lot of money!!
I will update with the results after i charge it up.
I got the new battery and put it into the charger. As I mentioned in an earlier post the new battery came with a separate charger for use with a mini usb. At first I had problems. The charger would not charge the new battery. I was using a wall connected mini usb to power the charger. So I went to the computer and tried the mini usb from there. It still would not charge. So I took the battery out of the charger and put it into then phone and went back to the wall charger and it was charging. I could feel the phone vibrate and then saw the battery meter slowly fill with green and back to empty and then fill green again.
So I decided to do a few other chores around the house and went to check the charging status after about 10 minutes. I noticed that the phone was on!! I did not turn the phone on. No one else was in the house to turn it on. It was just on. Weird.
So I took the battery out of the phone and decided to try the new charger again with the computer mini USB. It WAS charging this time!! I charged the new battery on this charger using the computer mini USB until the red light(charging) turned green (finished charging) and then put it in the phone. It works fine.
I then decided to put the defective battery into this charger and it was actually charging!! I left it overnight and it was green this morning: identifying it as a full charge.
When the new battery is down to 10% or less I will take it out and put the defective battery in and see what happens.
So I put the original battery back in after the green light came on identifying a full charge on the accessory charger.
It showed 1% and a message came up identifying that "the battery is low, please charge asap", something like that.
So, in my unprofessional opinion , the original battery is toast.
The new battery worked great after its initial charge using the included accessory charger.
When I decided to charge it using the phone itself with the wall charger I noticed some really weird things happening.
First of all you should know that I downloaded and installed Spoon Charge. Look it up here on the forums, free and works great. It basically tells you what charge level you have, temperature of the battery, what voltage is coming in to charge it and also type of charge the battery is doing: trickle, fast, very fast and on battery.You can set it to read reading at specific time intervals: I have it set to read at every second.
I noticed that the charge kept bouncing between very fast and trickle. At one point it went to on battery, then to trickle then to on battery then to fast.
Ok. Weird. . . I thought to myself.
So I let it continue to charge overnight.
The next day I "tried" to use the phone. it was as slow as it was at it's factory installed settings before I did the memory card fix, accelerator settings, and other fixes that I forgot now have forgotten that I have installed.
At this point I decided to drain the battery as fast as I could by turning on WiFi, Bluetooth, and play a movie at the loudest volume possible. As soon as it reached 10% I took the battery out and charged it with the accessory charger. The next morning I saw that the indicator light was green showing full charge and installed the battery in the phone. It booted up and I immediately received a message that the battery was low, saw 1%.
Knowing that this was a BRAND NEW BATTERY, I turned off the phone and took the battery out and waited a few seconds until I put it back in and rebooted the phone.
This time it said 86% charge!!!!!!
WTF!!!!
So I tried to use the phone and it was as sluggish as before. After about 25 minutes it was starting to be a bit faster but nothing like it was before.
I am really confused now. Since I have a new battery I have ruled out that as a problem. So now is it the phone itself? Could it be the wall charger that is faulty?
Any other suggestions would be greatly appreciated.
Another update.
I put the original battery in the phone and now it works!!!! The old battery that would not charge now charges and works!!!
The phone is not the same. Still really slow, can't get it out of the "LOCKED" position when I want to answer a phone call. Opera is sliggish then fast then sluggish. Not what I had the phone at before all of this started. It actually WAS stable. It WAS useable. Now I want to throw it into the drink!!!!!!
Not sure what to think anymore.
well bro go into the system help of ur mobile press as i say
2ce the end button one time call button, 2ce the end button one time call button,one time end button and u will find the problem it is in the charging port the same issue with me

Battery icon has yellow triangle and thermostat icon

Hello all,
I left my phone charging over night as usual. When i woke up i was surprised it had only 32%. I plugged the charger back in, but the phone wouldn't charge. I restarted the phone and when it booted up it had 60%
After some standby time it showed 50% .. really confusing. I pulled the battery out and when i plugged it back in and "before" turning it on. The green battery icon came on flashing with yellow triangle and red thermostat (see pic).
It won't boot up until i plugged in the charger. I left charge until 100% and tried to restart. I got the same icon again and had to plug the charger in.
Anyone know the meaning of this? Battery app showing temp as 36C after boot up. Now it shows 34C. I did attempt battery stat wipe too.
Please share with me your thoughts.
EDIT: I returned mine for a replacement. After that, my nephew admitted that he spilled something right over the usb.
I had a similar problem. When the icon comes up plugged in, yank the battery out and shove it back in.
If that doesn't work, when plugged in take the battery out, unplug the phone, put the battery back in, and then plug it in.
It worked for me!
steve228uk said:
I had a similar problem. When the icon comes up plugged in, yank the battery out and shove it back in.
If that doesn't work, when plugged in take the battery out, unplug the phone, put the battery back in, and then plug it in.
It worked for me!
Click to expand...
Click to collapse
HEY!! that worked for me. Thank you sooooo much
OK guys, it came back again. The issue is not resolved. Perhaps a battery failure?
I waited for my battery to completely run out. Then charged it all the way up. Then a simple battery pull out and in takes it down to around 80% ?!
Strange stuff here.
steve228uk said:
I had a similar problem. When the icon comes up plugged in, yank the battery out and shove it back in.
If that doesn't work, when plugged in take the battery out, unplug the phone, put the battery back in, and then plug it in.
It worked for me!
Click to expand...
Click to collapse
Sounds like a very delicate procedure xD
it seems i am the only one with this issue :/
Sounds like the battery just isn't being calibrated correctly.
Let it drain fully and then take it out and put it back in. Chances are it'll turn back on. Let it drain again until it shuts off and then charge fully while the phone is off.
Sent from my GT-I9100 using Tapatalk
late update ... got a replacement .. i tried everything ..
i've this problem..
does anyone resolved it?
i don't want return it to samsung...
Same problem here. The phone is "charging" even without the charger plugged in (!) When I turn off the phone a green battery icon with a yellow triangle and a red thermostat is flashing. Can't turn it on without a charger plugged in Tried everything. Anyone else suffering from this?
Babylonian said:
Same problem here. The phone is "charging" even without the charger plugged in (!) When I turn off the phone a green battery icon with a yellow triangle and a red thermostat is flashing. Can't turn it on without a charger plugged in Tried everything. Anyone else suffering from this?
Click to expand...
Click to collapse
Looks like similar problem, read this thread:
http://forum.xda-developers.com/showthread.php?t=1132588
Summary post: http://forum.xda-developers.com/showpost.php?p=15924419&postcount=13
Probably your USB got polluted or bended.
i also think it is a usb issue. i updated the original post. By the way before i returned it for a replacement i tried using a qtip and "contact cleaner" and sprayed some on the usb. After 30 mins i was able to charge normally before it was acting up again.
Bottom line: clean your usb.
Cheers a bunch for your replies! Gonna clean my usb again & carefully "bend" it down a bit. I'll post the results later
Hahaha I laughed so hard in a bus after reading your edit. What a cute nephew
I feel sorry for you though
Tried everything, including a couple of factory resets/wipes. Sent it to the service center yesterday
For me the main idea from using SGS2 for cpl of weeks before selling this crap:
'Do NOT buy korean smartphones !!!'
lynzoid said:
For me the main idea from using SGS2 for cpl of weeks before selling this crap:
'Do NOT buy korean smartphones !!!'
Click to expand...
Click to collapse
I cannot disagree more. This is the most fantastic phone I've ever had. Feel free to check my signature. I've had worse. Haha. Much worse. This phone has only lagged twice in the months I've had it and I had to do a battery pull once. I've had my iPhone 4 crash more times than this phone.
Sent from my GT-I9100 using XDA Premium App
I've had charging problems with my SGS2 as well. All of a sudden it started switching tap&talk on and off. Turned very warm and drained the battery juice.
When I attached the charger, it didn't show signs of recognizing that it was attached. I tried to switch it off, and on again with cable connected. Then it started charging, but if I unplugged and tried again it failed again.
So I had to send my beloved SGS2 for service. Now heading on to two weeks without it, i'm growing desperate from having to spend the time with my old Samsung Spica.
Have a look at the charge port problem thread in general. Few of us have had this problem for various reasons.
Sent from my GT-I9100 using Tapatalk
i also have a kind of similar problem on my S2, suddenly it stopped charging, when i plug it in i tries to start up but isn't able to & then restarts.
i get the normal battery sign when you plug it in after the battery completely dies (no thermometer), nor does the phone or battery gets hot. is there any solution or should i just take it to a service centre? BTW my phone is rooted & loaded with a custom ROM.

[Q] Mytouch 4g died in sleep?

So, this phone was working without any problems but then my wife turned it off and left it in the drawer for about 3 weeks when she went overseas. When she got back and tried to turn it on it wont turn on. We figured it might have drained the battery so we plugged it in but now its not charging either! When I unplugged and plugged in, the LED blinked orange once but now it wont even do that either, no power, no LED, not charging either. I have tired everything, left it disconnected, battery out for an hour, then put it together and tried to charge, still nothing.
Any ideas? It is already out of warranty so talking to T-Mobile is out of question.
Nothing has been done to it, it is physically fine, it was just off for a long period and not it just wont respond.
Edit: Fixed it! I don't know what, I was almost giving up, but I took the battery out and blew hard on the battery contacts in the phone and in the charging port then plugged everything in and put it back on charger, orange light started to blink and then went solid and now its charging. I just turned it on. This phone is dodgy, no other phone hard bricks like this if you leave it off.
Some phones don't function with completely discharged battery. Actually, most of newer phones. You need to leave the battery inside and the phone connected to charger for some time, till the charging light shows up. MT4G is very far from being "dodgy", doesn't differ from many other phones that behave the same, and you were nowhere near "hard brick".
Good luck in powering up Motorola Defy with completely discharged battery.
Recoverable problem
syl0n said:
So, this phone was working without any problems but then my wife turned it off and left it in the drawer for about 3 weeks when she went overseas. When she got back and tried to turn it on it wont turn on. We figured it might have drained the battery so we plugged it in but now its not charging either! When I unplugged and plugged in, the LED blinked orange once but now it wont even do that either, no power, no LED, not charging either. I have tired everything, left it disconnected, battery out for an hour, then put it together and tried to charge, still nothing.
Any ideas? It is already out of warranty so talking to T-Mobile is out of question.
Nothing has been done to it, it is physically fine, it was just off for a long period and not it just wont respond.
Edit: Fixed it! I don't know what, I was almost giving up, but I took the battery out and blew hard on the battery contacts in the phone and in the charging port then plugged everything in and put it back on charger, orange light started to blink and then went solid and now its charging. I just turned it on. This phone is dodgy, no other phone hard bricks like this if you leave it off.
Click to expand...
Click to collapse
Had a similar problem. Phone died while using it then wouldn't light up when plugged in. Left it plugged in for half an hour wouldn't seem to charge via wall or car charger. Tried doing a hard reset with/without the battery & plugged in/not plugged in in various combinations. Got nuthin. Drove around for hours looking for a replacement or open T-Mobile place, until it got too late and I went home. Live chat with T-mobile rep was a waste of time. Plugged it in the wall and left it, as this once brought back a G2 battery that I thought was cold dead. Five hours later it was lit up and charging, showing 40% charge on the battery indicator app once I turned it back on. "HTC Sense" crashed immediately on boot then recovered. Seems to be fine so far.
- Suggestion; plug it in and leave it overnight if it seems cold dead and doesn't appear to be charging. It seems to need to hit some critical threshold before it will work again (as indicated by previous poster). Also pick up a couple spares off amazon or newegg if you don't have a second phone available.

[Q] Charging Problem - Verizon xt907

Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
CallMeAria said:
Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
Click to expand...
Click to collapse
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
jco23 said:
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
Click to expand...
Click to collapse
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
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Click to collapse
Doubt it. However, the issue seems to be with the hardware, and since it is not a software issue, Motorola could honor the warranty. Last resort would be to unroot and see if you can get an exchange.
Sent from my XT907 using xda app-developers app
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
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Click to collapse
Did you ever find a solution? I am having the same issues with my xt907.
What did you have it plugged in to? The fact that it said it was not charging indicates maybe you didn't have enough power coming through the charging port...
Sent from my XT907 using Tapatalk 4 Beta
uthkuknwme said:
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
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Click to collapse
yeah I tried my Samsung cable as well.
jgramkow said:
Did you ever find a solution? I am having the same issues with my xt907.
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No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
CallMeAria said:
yeah I tried my Samsung cable as well.
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
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Click to collapse
Just an update: I ended up buying a replacement battery and it fixed the charging issue. I rsd back to stock. Then, playing around with it, I booted to bootloader and selected "Factory" and it immediately booted back to stock, but, the battery had a "?" again. Ready to throw the damn phone against the wall, I rebooted it. The "?" is mysteriously gone. What is the "Factory" setting? I think I tried it before, but had CM10.1 installed. My theory is that this "factory" boot from bootloader actually soft bricked the phone. Either that or the issue was truly the battery and simply replacing it fixed things. I am up and running now, cm10.1 is flawless, imho. Thanks for the quick reply and I hope this helps anyone with similar issues.
Beware of the "Factory" bootloader option...........
Here we go again. Upon a reboot into recovery. Recovery is twrp 2.5. What I notice is the motorola boot img takes an extremely long time (2 minutes) to turn off and cyanogenmod to begin. Could there be something corrupt in the bootloader? Is there any way to reload the bootloader on this device? Anyone have any ideas? Could it be Recovery?

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