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Hey. I have an HTC Magic (32A) from Rogers. I followed the guide on the CM wiki for rooting my phone and installing CM 6.1.0. The installation and such went without a hitch; it's working fine, except my data connection no longer works. WiFi works perfectly fine, though. It's just a shame because I'm now paying for a data plan that I can't use.
I read around here that it's usually an issue with the APN info, but I triple-checked it and it seems all fine and dandy. The "Data connection" option is also checked, as it should be.
The only thing I can think of at this point is the ridiculous 911 debacle, but the Rogers waiver form for reactivating data says my IMEI is invalid -- this seems like a very common issue, but I'm a bit weary of calling tech support since I have a rooted phone.
If it's even possible at this point, I wouldn't mind even reverting back to my stock 2.1 state, except I didn't make any backups with nandroid first. Any help would be appreciated. Here's my version stuff:
HBOOT-1.33.2010
RADIO-3.22.20.17
Have you tried popping your sim card into another 3G capable phone, and see if it can manage any 3G traffic?
If so, then it is not a provider / data enable issue, but rather a phone issue.
If you installed CM, then your APN should have been set automatically (CM comes with a big list). If you messed with the APN and saved it, you might wanna check it a 4th time
Have you tried the 2g/3g toggle button in the power widget that comes with CM?
Have you tried the settings of the power widget that comes with CM, where you can configure the toggle options for 2g/3g?
Do you even have normal "g" (GPRS)?
Do you live in a concrete underground bunker? Have you got good enough signal for data traffic?
Data service enable from your network provider is usually to the SIM, and not to the phone (where you IMEI resides).
I think if they block the phone based on IMEI (or don't recognize your IMEI), then you will have no connectivity (both data and voice/txt).
Thanks for the reply!
I tried putting the SIM card into another phone just now (a Nexus One, unrooted, stock ROM), and it's the same thing: voice/text works but no data.
I've had no luck with the APN list from CM. I tried another list I found on the internet somewhere but that didn't work either. I've since reset it back to the CM default.
Tried the 2G/3G toggling, didn't work.
I've never even seen the data icon that shows 3G or regular G. Is there a better way to check if I have a GPRS connection?
I've tried it at multiple altitudes. Right now I'm sitting in an office and I've got all four bars on my signal.
My uncle happens to work for Rogers; I asked him about it and he said he'll send me a list of instructions on what to do, in case the problem is indeed on Rogers' end. If it works then I'll post it here for y'all.
For anyone using CM 12.1 and not initially able to get LTE data, try deleting ALL of the pre-existing APNs so that the list of APNs are empty, and MANUALLY add in your carrier's 4G LTE APN.
Worked for me using MetroPCS 4G LTE.
as a carrier, this is how i advise my customer to do, if you want more information, ask your carrier for their IR21 if they permit.
Thanks for the tip. Helped my case.
Mobile signal type showed LTE, but data wasnt turning on. After removing all existing APNS, rebooted the phone and added the default T-Mobile APN & Viola!!
Hi Everyone,
I'm usually just a reader on XDA, but I have found a problem that appears not to have been solved and wondered if anyone had any insight.
Problem Summary
When in an area (or network) with only HSPA and UMTS (strong HSPA/UMTS signal, but with no LTE or 2G available), the phone will drop from H+ to 3G erratically, always dropping the data connection. Traditional phone calls are not affected.
Detailed Description
I have a OnePlus Two and have 2 SIM cards. My first SIM Card is with Bell Canada (Virgin), and the second SIM Card is with WIND Mobile Canada.
Neither Bell nor WIND operate a 2G network, so the lowest the service can fall to is UMTS/3G.
Initially, I didn't notice the problem because Bell also operates an LTE network, and there is no problem with dropping the data connections when on LTE.
When I switched to the WIND SIM card (which only operates HSPA and UMTS), I noticed a problem where the phone would initially connect to H+, begin downloading whatever is needed (say, streaming music), but then part way through the download, the connection would switch to 3G, and the data would effectively stop. Within a minute, the service would jump back to H+ and download some more, but this cycle would continue (H+ --> 3G --> H+ --> 3G... ), with no way of knowing 1) how long the H+ connection would last before dropping to 3G (usually less than 30 seconds), and 2) after dropping to 3G, how long before going back to H+. This problem makes the phone almost useless when there is no LTE.
The most obvious troubleshooting I did was move to locations of better signal but I quickly ruled that out, as nothing seems to remove this problem. Other things I tried was to: move locations in the city, reboot phone, hard reset phone, flash most updated version of Oxygen, unlock bootloader, root, try the HSPA Keepalive app, swap SIM1 to SIM2, and many other things.
I originally thought this was a network issue, but I put this WIND SIM in another phone and there was no problem in any way that resembled this problem.
I also ruled out this being a network-specific problem, as I have taken a trip with the Bell SIM to an area where Bell does not have any LTE coverage (only HSPA and UMTS) and the same problem occurs on Bell as with the WIND SIM.
I have found people who had this problem on the OnePlus One tend to recommend using 2G to stabilize the connection, but this is not possible on Bell or WIND. That solution also would not provide adequate data speeds.
Remember this problem only affects data connectivity, as 3G traditional phone calls have no problems.
Question
Does anyone know if there is a way to adjust the conditions when the OnePlus Two will choose to switch from H+ to 3G?
Does anyone have any easier suggestions?
Thank you all in advance, because this rendering this phone almost useless when there is no LTE coverage.
I believe your problem is that phone it's dualsim standby, that means only one modem that alternates signal for both sims, I think normal would be alternating from faster network to slower network on sim without data.
Having to change to g3 between sims theres something stoped in the modem and data connection is also stopped.
You have no problem with voice calls because other sim is automatically turned off and unreachable.
There's nothing you can do if you're forced to only 3g on both sims
By 3g I mean 3g or h+ which to my knowledge are the same
Hope I was helpful and not wrong or more confusing
Sent from my ONE A2005 using Tapatalk
fburgos said:
I believe your problem is that phone it's dualsim standby, that means only one modem that alternates signal for both sims, I think normal would be alternating from faster network to slower network on sim without data.
Having to change to g3 between sims theres something stoped in the modem and data connection is also stopped.
You have no problem with voice calls because other sim is automatically turned off and unreachable.
There's nothing you can do if you're forced to only 3g on both sims
By 3g I mean 3g or h+ which to my knowledge are the same
Hope I was helpful and not wrong or more confusing
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
Thanks, I will try disabling the second SIM to see if there is a bug with the dual-sim...
What it currently does with the second SIM is it either shows "R" for roaming or just emergency only, but perhaps there is a software issue so I'll see if disabling the second SIM makes a difference.
biomedeng said:
Thanks, I will try disabling the second SIM to see if there is a bug with the dual-sim...
What it currently does with the second SIM is it either shows "R" for roaming or just emergency only, but perhaps there is a software issue so I'll see if disabling the second SIM makes a difference.
Click to expand...
Click to collapse
Though strange, this workaround fixes the issue. Thank you to fburgos for the suggestion!
So just in case anyone ever finds this issue creeps up on them, the solution is to DISABLE the SIM you are not using. It's not the most convenient workaround to swap SIMs, but the other SIM will be in Emergency Mode, so it really makes no functional difference.
On the technical side, it does appear that there is actually a bug in Android for a very uncommon network configuration. It will only appear in this exact configuration:
SIM1: Network has HSPA/3G only, no LTE or 2G to move to
SIM2: Network also only has HSPA/3G with no LTE or 2G
The non-data SIM does NOT connect to a roaming network (connects with "Emergency Only") - if it connects to a roaming 2G network, this problem does not happen.
The data SIM connects to HSPA/3G
Both SIMs are active
I'm not sure if this will happen anywhere else in the world other than having a WIND Mobile Canada SIM and Bell or TELUS Canada SIM
If anyone has insight on how to report this to Google, or someone else who can confirm my theory, that would be great!
Try this:
1. You need to make sure you have the correct LTE APN selected in mobile networks and LTE as preferred type.
2. Go to dialer and type in this: *#*#4636#*#*
3. Phone Information
4. Set Preferred Network Type to: LTE/GSM (PRL) - you an play with which one you wanna use but the one I said works for sure. on other roms I have" TD-SCDMA, GSM/WCDMA and LTE"
5. Now click TURN OFF RADIO and wait WAIT few secs. will that button turns to Turn Radio ON
6. Now TURN ON RADIO and wait
7. when u see the triangle for the signal is back, at least black , go down and lick SMSC REFRESH then UPDATE.
8. now just go back to APN settings and go into your LTE APN
9. Change Bearer to LTE
biomedeng said:
Hi Everyone,
I'm usually just a reader on XDA, but I have found a problem that appears not to have been solved and wondered if anyone had any insight.
Problem Summary
When in an area (or network) with only HSPA and UMTS (strong HSPA/UMTS signal, but with no LTE or 2G available), the phone will drop from H+ to 3G erratically, always dropping the data connection. Traditional phone calls are not affected.
Detailed Description
I have a OnePlus Two and have 2 SIM cards. My first SIM Card is with Bell Canada (Virgin), and the second SIM Card is with WIND Mobile Canada.
Neither Bell nor WIND operate a 2G network, so the lowest the service can fall to is UMTS/3G.
Initially, I didn't notice the problem because Bell also operates an LTE network, and there is no problem with dropping the data connections when on LTE.
When I switched to the WIND SIM card (which only operates HSPA and UMTS), I noticed a problem where the phone would initially connect to H+, begin downloading whatever is needed (say, streaming music), but then part way through the download, the connection would switch to 3G, and the data would effectively stop. Within a minute, the service would jump back to H+ and download some more, but this cycle would continue (H+ --> 3G --> H+ --> 3G... ), with no way of knowing 1) how long the H+ connection would last before dropping to 3G (usually less than 30 seconds), and 2) after dropping to 3G, how long before going back to H+. This problem makes the phone almost useless when there is no LTE.
The most obvious troubleshooting I did was move to locations of better signal but I quickly ruled that out, as nothing seems to remove this problem. Other things I tried was to: move locations in the city, reboot phone, hard reset phone, flash most updated version of Oxygen, unlock bootloader, root, try the HSPA Keepalive app, swap SIM1 to SIM2, and many other things.
I originally thought this was a network issue, but I put this WIND SIM in another phone and there was no problem in any way that resembled this problem.
I also ruled out this being a network-specific problem, as I have taken a trip with the Bell SIM to an area where Bell does not have any LTE coverage (only HSPA and UMTS) and the same problem occurs on Bell as with the WIND SIM.
I have found people who had this problem on the OnePlus One tend to recommend using 2G to stabilize the connection, but this is not possible on Bell or WIND. That solution also would not provide adequate data speeds.
Remember this problem only affects data connectivity, as 3G traditional phone calls have no problems.
Question
Does anyone know if there is a way to adjust the conditions when the OnePlus Two will choose to switch from H+ to 3G?
Does anyone have any easier suggestions?
Thank you all in advance, because this rendering this phone almost useless when there is no LTE coverage.
Click to expand...
Click to collapse
I have the same problem. Do you already have solved it?
I use only one SIM card so it is not a problem two cards.
really you do not have this problem? if no one knows the solution?
compared with my htc butterfly 2 and another low-end android, one plus 2 running latest Oxygen OS has serious connectivity issues. I compared the signals strength using same sim card in same location (including being connected to the same tower) and One Plus 2 keeps dropping the connection and has really poor signal strength. I have tried the *#*#4636#*#* and tried different network modes, but none of them are helping. Its a real disappointment that the basic feature of this phone is screwed up.
I have tried with CM13 as well. Any ideas if this is a modem version issue?
odeccacccp said:
Try this:
1. You need to make sure you have the correct LTE APN selected in mobile networks and LTE as preferred type.
2. Go to dialer and type in this: *#*#4636#*#*
3. Phone Information
4. Set Preferred Network Type to: LTE/GSM (PRL) - you an play with which one you wanna use but the one I said works for sure. on other roms I have" TD-SCDMA, GSM/WCDMA and LTE"
5. Now click TURN OFF RADIO and wait WAIT few secs. will that button turns to Turn Radio ON
6. Now TURN ON RADIO and wait
7. when u see the triangle for the signal is back, at least black , go down and lick SMSC REFRESH then UPDATE.
8. now just go back to APN settings and go into your LTE APN
9. Change Bearer to LTE
Click to expand...
Click to collapse
Did It.. But it seems like it didn't solve my problem..
Problem has been resolved. See my final post in this thread.
Long time lurker. First time poster.
I am having problems getting 3G data on my new phone.
Last week I activated a new Moto X Pure Edition on the Sprint network via MVNO Ting. The phone appeared to activate just fine. Voice, text, LTE, Wi-Fi, and 1x data are all working without any obvious issues. Phone is pure stock.
3G data is not working. If I set Preferred Network Type to "LTE (recommended)", mobile data works on LTE but if I travel to an area that has not yet been upgraded to LTE, it will not drop back to 3G. Further, if I choose 3G as the Preferred Network Type regardless of whether the phone is connected to an LTE tower or a non-LTE tower, I get no data connection. Same for Global - no 3G connection.
If I choose "1x" as the Preferred Network Type (whether in an LTE area or not) then the phone will establish a data connection. The phone reports this connection as 3G in the status bar but the speed is so unusable that I doubt it can be a 3G connection.
I've done a carrier wipe, updated the device config (profile) and updated the PRL, all several times. Nothing changed. I've also done a factory reset which also did not help. I did not have any issues with my Nexus 5 which the MXPE replaced. I have since reactivated the Nexus 5 with a new number while troubleshooting this problem and it reactivated just fine. No issues at all.
Questions:
1) SignalCheck Pro reports that mobile data is "unregistered" when trying to get 3G data. Is registration of 3G data tied to the SIM card or to the MEID of the phone? Trying to determine if the registration problem lies with the SIM, the phone, or the network.
2) Why would I be able to get a 1x data connection but not 3G?
3) Ting is suggesting network problems may be playing a part but I'm not sure as the problem has persisted through several cities around west Texas and eastern New Mexico and throughout Lubbock TX which has many cell towers. Is there any way this could be a network issue?
4) Is the SIM for the MXPE compatible with my old Nexus 5? I'm wondering if swapping the SIM into my N5 will help to diagnose the problem.
5) Is anyone else with a MXPE having issues with 3G data?
This one is puzzling and I need some help from the gurus. Thanks much.
DC
Bump.
Swapped SIMS with one sent by Ting to verify the problem wasn't with the SIM. Still no 3G.
DC
DC73 said:
Long time lurker. First time poster.
I am having problems getting 3G data on my new phone.
Last week I activated a new Moto X Pure Edition on the Sprint network via MVNO Ting. The phone appeared to activate just fine. Voice, text, LTE, Wi-Fi, and 1x data are all working without any obvious issues. Phone is pure stock.
3G data is not working. If I set Preferred Network Type to "LTE (recommended)", mobile data works on LTE but if I travel to an area that has not yet been upgraded to LTE, it will not drop back to 3G. Further, if I choose 3G as the Preferred Network Type regardless of whether the phone is connected to an LTE tower or a non-LTE tower, I get no data connection. Same for Global - no 3G connection.
If I choose "1x" as the Preferred Network Type (whether in an LTE area or not) then the phone will establish a data connection. The phone reports this connection as 3G in the status bar but the speed is so unusable that I doubt it can be a 3G connection.
I've done a carrier wipe, updated the device config (profile) and updated the PRL, all several times. Nothing changed. I've also done a factory reset which also did not help. I did not have any issues with my Nexus 5 which the MXPE replaced. I have since reactivated the Nexus 5 with a new number while troubleshooting this problem and it reactivated just fine. No issues at all.
Questions:
1) SignalCheck Pro reports that mobile data is "unregistered" when trying to get 3G data. Is registration of 3G data tied to the SIM card or to the MEID of the phone? Trying to determine if the registration problem lies with the SIM, the phone, or the network.
2) Why would I be able to get a 1x data connection but not 3G?
3) Ting is suggesting network problems may be playing a part but I'm not sure as the problem has persisted through several cities around west Texas and eastern New Mexico and throughout Lubbock TX which has many cell towers. Is there any way this could be a network issue?
4) Is the SIM for the MXPE compatible with my old Nexus 5? I'm wondering if swapping the SIM into my N5 will help to diagnose the problem.
5) Is anyone else with a MXPE having issues with 3G data?
This one is puzzling and I need some help from the gurus. Thanks much.
DC
Click to expand...
Click to collapse
Yes..i am having the same issue..with vodafone in india
Update. After two Moto X PE phones, numerous factory resets, much research and testing, there is now a work around to this problem. The problem does not appear to impact any phones on the big 4 networks. It only impacts phones on a Sprint MVNO.
There are now known eHRPD issues with Sprint and their MVNOs. The work around solution is to disable eHRPD. Sprint is working on changes to eHRPD that may resolve the issue permanently. Thanks to Ting for their persistence in helping get to the bottom of this problem.
DC
Final update. Earlier this month Sprint released some changes to the way eHRPD handoffs are handled and that resolved my issue. My Moto X PE now works as it should with no workarounds necessary to get 3G data.
DC
DC73 said:
Final update. Earlier this month Sprint released some changes to the way eHRPD handoffs are handled and that resolved my issue. My Moto X PE now works as it should with no workarounds necessary to get 3G data.
DC
Click to expand...
Click to collapse
How to get this update?
Sekasniy said:
How to get this update?
Click to expand...
Click to collapse
There was no update pushed to the phone and no changes to the phone. The fix was on the network side.
DC
DC73 said:
There was no update pushed to the phone and no changes to the phone. The fix was on the network side.
DC
Click to expand...
Click to collapse
So why not work 3g? Is the problem in cell operator?
^^Sprint had some issues with 3g (ehrpd) on mvno's. It would work if forced to evdo, but not ehrpd. Sprint made some changes to their network so this now works correctly. It was a network side issue.
Enable WiFi Calling & VoLTE on T-Mobile US onOP 5 w Original OxygenOS 4.5.5 Firmware
Hi Everyone,
Just wanted to let you know that I was able to enable Wi-Fi Calling and VoLTE on T-Mobile US on OP 5 with the original OxygenOS 4.5.5 firmware by doing the following:
1.) Ignore for a moment that you are already on T-Mobile. This was preselected for you automatically by the virtue of inserting a T-Mobile SIM card.
2.) Go to settings and manually search for/select mobile network. Let the phone search for a mobile network for you.
3.) You will get T-Mobile to appear but the only connection choices you will be given are 2G, 3G and 4G. There will be no choice to select 4GLTE.
4.) Ignore the fact in 3.) and proceed to select the "plain" 4G option
5.) Go back to SIM & Network Settings. The preferred network type for you will appear to be 2G/3G/4G (automatic).
6.) The WiFi Calling and VoLTE options now appear on right under the Preferred network type. Select WiFi calling/or VoLTE
7.) Switch to WiFi. You will get a notification on the top right bar that you are on WiFi/VoLTE calling.
8.) Try it out - it works
9.) Now turn off WiFi. This will switch you to your T-Mobile network.
7.) Check your notification bar on top, it will show that you are on 4G LTE.
8.) Test your 4GLTE connection speed with a program like speedtest.net.
9.) Mine was ~ 55 mbps download and 12.4 Mbps upload - definitely 4GLTE speeds.
10.) Enjoy
Dr. P
You don't need to go thru any dance on this...my phone has always done this with out changing any thing... T-Mobile in Atlanta..
On my OP 5, VoLTE and VoWifi did work instantly.
All of this was enabled without any effort for me on TMobile.
I am curious though, are you saying that 4G (by itself) is an option for you on preferred network type?
Thailand carrier "AIS" Follow step notwork!!.
Sent from my ONEPLUS A5000 using Tapatalk
Many retail/unlock mobiles have "Wifi Calling" function but not any menu entry to enable , The APP can check the hidden function and enable it if can use.
https://play.google.com/store/apps/details?id=com.widget7.wifi.calling
whelmar said:
You don't need to go thru any dance on this...my phone has always done this with out changing any thing... T-Mobile in Atlanta..
Click to expand...
Click to collapse
Agreed, was immediately able to run on both wifi and T-Mobile LTE once the SIM card was inserted.
Sent from my ONEPLUS A5000 using Tapatalk
I followed the steps, but VOLte and WiFi calling even is not working. Furthermore the options are not displayed.
T-Mobile Germany.
My old Samsung S7 EDGE working fine with VOLte and WiFi calling at the same SIM card.
Is there any fix for this on my OP5?