Hey. I have an HTC Magic (32A) from Rogers. I followed the guide on the CM wiki for rooting my phone and installing CM 6.1.0. The installation and such went without a hitch; it's working fine, except my data connection no longer works. WiFi works perfectly fine, though. It's just a shame because I'm now paying for a data plan that I can't use.
I read around here that it's usually an issue with the APN info, but I triple-checked it and it seems all fine and dandy. The "Data connection" option is also checked, as it should be.
The only thing I can think of at this point is the ridiculous 911 debacle, but the Rogers waiver form for reactivating data says my IMEI is invalid -- this seems like a very common issue, but I'm a bit weary of calling tech support since I have a rooted phone.
If it's even possible at this point, I wouldn't mind even reverting back to my stock 2.1 state, except I didn't make any backups with nandroid first. Any help would be appreciated. Here's my version stuff:
HBOOT-1.33.2010
RADIO-3.22.20.17
Have you tried popping your sim card into another 3G capable phone, and see if it can manage any 3G traffic?
If so, then it is not a provider / data enable issue, but rather a phone issue.
If you installed CM, then your APN should have been set automatically (CM comes with a big list). If you messed with the APN and saved it, you might wanna check it a 4th time
Have you tried the 2g/3g toggle button in the power widget that comes with CM?
Have you tried the settings of the power widget that comes with CM, where you can configure the toggle options for 2g/3g?
Do you even have normal "g" (GPRS)?
Do you live in a concrete underground bunker? Have you got good enough signal for data traffic?
Data service enable from your network provider is usually to the SIM, and not to the phone (where you IMEI resides).
I think if they block the phone based on IMEI (or don't recognize your IMEI), then you will have no connectivity (both data and voice/txt).
Thanks for the reply!
I tried putting the SIM card into another phone just now (a Nexus One, unrooted, stock ROM), and it's the same thing: voice/text works but no data.
I've had no luck with the APN list from CM. I tried another list I found on the internet somewhere but that didn't work either. I've since reset it back to the CM default.
Tried the 2G/3G toggling, didn't work.
I've never even seen the data icon that shows 3G or regular G. Is there a better way to check if I have a GPRS connection?
I've tried it at multiple altitudes. Right now I'm sitting in an office and I've got all four bars on my signal.
My uncle happens to work for Rogers; I asked him about it and he said he'll send me a list of instructions on what to do, in case the problem is indeed on Rogers' end. If it works then I'll post it here for y'all.
Related
Hi all,
Been having some problems recently on my wife's Nexus 3g (tilapia). She had it for about six weeks now, I rooted it and installed PA on it (same as my grouper).
Everything was working fine until recently, 3g stopped working for no reason that I have been able to figure out.
What I've tried and noticed so far:
Clean install (full wipe) of PA, and also tried different custom roms - 3g not working
Tried the simcard from my phone to rule out network errors (since I'm on a different network) - still not working
In notification window, 3g coverage bar shows blue when wifi is on, asa it's turned off, a little H appears next to 3g bar, which straight away goes grey and stays that way until wifi is turned back on (this is all in range of wifi network, 3g icon does the same thing if i move far enough to lose wifi access). Strangely enough the carrier (Telstra) shows on my lockscreen, but any attempts to use the connection, like playstore, browser, go sms, all return a no connection error. Also when wifi is off and 3g icon is greyed out, the device sometimes crashes (hardlock) when trying to unlock the lockscreen (maybe unrelated).
Flashed back to stock following these instructions: http://forum.xda-developers.com/showpost.php?p=32075129&postcount=1 - problem still remains
APN settings have been tried on both auto and manual, no luck.
At this stage I'm starting to think this may be a hardware issue with the 3g modem and thinking of just returning the unit altogether.
Has anyone had anything similar happen?
EDIT I've returned it on warranty
Hello all,
I have resorted to posting here as i have trawled the web for a solution without any luck. Here is my problem hope you can help.
I have a nexus 4 and am currently in Spain. After traveling abroad and not using data roaming i came back to Spain to no mobile data connection. The usual tricks of restarting, toggling mobile data airplane mode didn't work. It was quite frustrating. I went as far as to cancel my contract and go for a prepaid card - Lebara as they have a decent data tariff - but the problem persisted. I have configured the APN, gone through all the restart procedures, even factory reset the phone twice and nothing helped.
Mobile data is switched on. I have the APN set up as needed. However, the H E H+ never appear next to the bars on top no matter what i do. I have ordered another SIM card from a different operator in desperation but it might not be here for another week.
I really hope it is not the phone but now I really don't know. I am taking suggestions...
Thanks
PS one thing I just noticed is that if I download apps from my browser the device is listed as vodafone nexus 4 although I have never been on vodafone. This might have some relevance
tiobojo said:
Hello all,
I have resorted to posting here as i have trawled the web for a solution without any luck. Here is my problem hope you can help.
I have a nexus 4 and am currently in Spain. After traveling abroad and not using data roaming i came back to Spain to no mobile data connection. The usual tricks of restarting, toggling mobile data airplane mode didn't work. It was quite frustrating. I went as far as to cancel my contract and go for a prepaid card - Lebara as they have a decent data tariff - but the problem persisted. I have configured the APN, gone through all the restart procedures, even factory reset the phone twice and nothing helped.
Mobile data is switched on. I have the APN set up as needed. However, the H E H+ never appear next to the bars on top no matter what i do. I have ordered another SIM card from a different operator in desperation but it might not be here for another week.
I really hope it is not the phone but now I really don't know. I am taking suggestions...
Thanks
PS one thing I just noticed is that if I download apps from my browser the device is listed as vodafone nexus 4 although I have never been on vodafone. This might have some relevance
Click to expand...
Click to collapse
Go to the dialer, press*#*#4636#*#* this brings you into new menu. go to the phone information to see to what network you are connected. if you scroll down you can force the phone to use 3g (WCDMA only) see if this work. this seting will change when the phone goes into reboot.
also if you happen to have the "3g bug" connecting to a wlan might help as stated by some users.
For me starting the hot spot function does the trick.
endet said:
Go to the dialer, press*#*#4636#*#* this brings you into new menu. go to the phone information to see to what network you are connected. if you scroll down you can force the phone to use 3g (WCDMA only) see if this work. this seting will change when the phone goes into reboot.
also if you happen to have the "3g bug" connecting to a wlan might help as stated by some users.
For me starting the hot spot function does the trick.
Click to expand...
Click to collapse
Thanks for the advice endet. I have done this but to no avail. When I switch to WCDMA only in the field GPRS service it says connecting for about a minute and then disconnected. After restart it is directly disconnected. I have toggled between GSM only and WCDMA only and restarted the radio. Played with the other settings in this screen and nothing. Only once did I get brief flash of the H on top but trying to replicate the steps didn't lead to anything.
Starting tethering didn't help either...
Could be something with my IMEI? Or CellInfoListRate?
When I first started using CM13 my signal went to roaming when I know I should have service. I have data roaming off and I've checked to make sure I'm not getting charged for roaming and I'm not. My phone works as it should and I can do everything I need still so I was hoping it would be fixed in one of the new updates. I am on the newest nightly build as of this morning and the R above my signal is still there, just wondering if anyone else is having this problem or know the cause?
I have the same issue on my Nexus 6
Same issue here. Nexus 6 Verizon, just switched to CM13 and I'm stuck on roaming - so far I've tried airplane mode for a minute or two, turning the data off and on, turning the phone off and on, and chatting with Verizon support in case they could do anything remotely. The one thing I haven't done though is try putting another sim card into my phone to see if I could divine any information that way.
Any help would be appreciated.
So after trying just about everything I decided to cave in and jump back to CM12. It was there that I noticed a key difference:
CM12's settings -> mobile network settings, has the following sub-options:
Data Roaming on/off
Preferred Network Type
Enhanced 4G LTE Mode on/off
System select
Access Point Names
CM13 (nightly #2) only has:
Data Roaming
Preferred Network Type
System Select
...while in all honesty I don't know what it all means except to say that it appears to be missing some features of the CM12 nightly I'm using on my Nexus 6 on Verizon. I guess I'll try back in a week or three to see if everything is working fine.
For whatever reason I had LTE pop up for like 2 seconds but went back to R and has stayed since..
This is a Galaxy S5 on the Sprint Network with Lineage OS version from a few weeks ago.
Last week this was working fine and then since Sunday cell service stopped working completely. The only change I did was updating TWRP, I did not update LineageOS, but I can't imagine TWRP would have affected it. I ended up reverting back to the stock ROM thinking I would have to call Srpint customer service, but then it started working under the stock ROM. Reflashed TWRP and Lineage OS and no service. Tried older and newest versions of TWRP and Lineage OS but nothing works except stock ROM (yuck).
The cellular connection says "no service" with completely empty bars. About every 5 seconds it will flash like it is connected, with most bars and the little R for roaming, then immediately goes back to "no service". I've tried changing preferred networks and looked at settings but can't find anything to fix it.
Any ideas? It's almost like the network is rejecting it but I don't see why it would matter if it is a custom ROM.
EDIT: oh yeah and on start up it says "Activating cellular service... This may take up to 5 minutes" or and then after a while says "Couldn't Activate" and that it may be fixed by restarting the phone (which of course doesn't fix it). Also I'm not entirely sure if it is related to roaming or not.
EDIT2: I'm wondering/betting this has something to do with the ICCID number. I noticed with Lineage OS installed it says "DUMMY_NV_ICC_SERIAL" but with the stock ROM it is a long string of digits. Now maybe I can change the ICCID on Lineage OS? Or maybe Lineage OS isn't reading my sim card properly (from googling what ICCID is)?
Did you ever figure this out? I have the same issue. Until the most recent build, I was forcing the phone down to 3G because of the SMS bug, but now that I have it set to use LTE, it won't connect (even to fallback, I don't care about getting LTE, I would just like not to miss calls/texts because I do have voice roaming).
Firstly, check the baseband, if it's the newest. Sometimes this causes the problem. If this doesn't help, then only the ROM is the actual problem.
bussemac said:
Did you ever figure this out? I have the same issue. Until the most recent build, I was forcing the phone down to 3G because of the SMS bug, but now that I have it set to use LTE, it won't connect (even to fallback, I don't care about getting LTE, I would just like not to miss calls/texts because I do have voice roaming).
Click to expand...
Click to collapse
I did not figure it out. I went back to my home area, re-installed LineageOS and then it activated on the Sprint network fine. But I suspect if I was in roaming again it would still not work if I did a factory reset or an update while in roaming. So I guess the only "solution" I've found is to be on a home network, let the phone activate, and then you can go back to roaming area. Not much of a solution if you are not near a home area.
I use https://forum.xda-developers.com/xposed/modules/app-roaming-control-v1-0-t3267154 to re-enable national roaming.
Also had some problems getting the modul work. I had to enable modul by toggle flight mod. Also i still have to enable roaming befor i switch from wifi to data connection then i can turn roaming (international) in system off and national roaming still works.
Maybe you have to do so :fingers-crossed:
I had my phone running PureNexus(7.1.2?) on Cricket with no issues, a couple days ago at the same time as switching to Sprint, I decided to update my ROM, went with a 8.1 ROM. When I did this, I had issues getting any sort of signal to work right, so I figured it was something with the custom ROM, grabbed the latest stock and reflashed. I then went through the same thing many others have here, but when I go back to the custom 8.1 ROM, I do not get LTE to connect, just 3G. Even erasing modemst1 and 2, it does not connect to LTE. So, ignoring that, I still backed up the EFS and restored it over the stock ROM. Doing this, I'm able to get 3G and voice to connect, but when I go into the phone menu(*#*#4636*#*#) and turn the radio off then back on, eventually it will connect to LTE. But in doing so, it puts the phone in 'emergency calls only' for voice. Currently it shows
Voice Service: In Service
Data Service: Connected
Voice Network Type: 1xRTT
Data Network Type: eHRPD
And if I go into the menu and toggle the Mobile Radio Power, it will change to:
Voice Service: Emergency Calls Only
Data Service: Connected
Voice Network Type: Unknown
Data Network Type: LTE
Once it goes to LTE, it does not go back to voice/3G even on reboot unless I erase the modem or restore an EFS backup. I've been able to replicate this 3 times now in 3 different 7.1.2 ROMs, anything 8.1 I've only been able to get 3G working. In 7.1.2 I am able to run the update device configuration, and update PRL. Both work successfully, but it still does the same thing. At this point, I know that the hardware works, as both do work fine, just not at the same time. LTE and voice does still work fine on Cricket, I put in another active SIM and both work as expected. Anyone know what else I could try?
Sorry if this is rambling, I actually had a much more detailed post then somehow refreshed my screen and lost it all
I'm essentially having the same issue with my Moto g5 plus on Verizon. Read my post!
I am having a similar issue on Sprint as well. For a little while I couldn't get 8.1 ROMs to connect to data at all, after serial flashing a bunch of them I ended up with data again accross all ROMs but now I only have LTE, it does not switch to 3 g ever, only 1x when making phone calls. I wish I knew which ROMs I flashed to get to this point but I can't remember anymore. Good luck.
emraith said:
I had my phone running PureNexus(7.1.2?) on Cricket with no issues, a couple days ago at the same time as switching to Sprint, I decided to update my ROM, went with a 8.1 ROM. When I did this, I had issues getting any sort of signal to work right, so I figured it was something with the custom ROM, grabbed the latest stock and reflashed. I then went through the same thing many others have here, but when I go back to the custom 8.1 ROM, I do not get LTE to connect, just 3G. Even erasing modemst1 and 2, it does not connect to LTE. So, ignoring that, I still backed up the EFS and restored it over the stock ROM. Doing this, I'm able to get 3G and voice to connect, but when I go into the phone menu(*#*#4636*#*#) and turn the radio off then back on, eventually it will connect to LTE. But in doing so, it puts the phone in 'emergency calls only' for voice. Currently it shows
Voice Service: In Service
Data Service: Connected
Voice Network Type: 1xRTT
Data Network Type: eHRPD
And if I go into the menu and toggle the Mobile Radio Power, it will change to:
Voice Service: Emergency Calls Only
Data Service: Connected
Voice Network Type: Unknown
Data Network Type: LTE
Once it goes to LTE, it does not go back to voice/3G even on reboot unless I erase the modem or restore an EFS backup. I've been able to replicate this 3 times now in 3 different 7.1.2 ROMs, anything 8.1 I've only been able to get 3G working. In 7.1.2 I am able to run the update device configuration, and update PRL. Both work successfully, but it still does the same thing. At this point, I know that the hardware works, as both do work fine, just not at the same time. LTE and voice does still work fine on Cricket, I put in another active SIM and both work as expected. Anyone know what else I could try?
Sorry if this is rambling, I actually had a much more detailed post then somehow refreshed my screen and lost it all
Click to expand...
Click to collapse
Your problem is really simular to mine, but I have an axon 7 and the service is Total wireless (verizon). I can get data and calls are emergency only. Its very odd, the other odd thing is I have 2 axon 7 (got a replacement). The one with the problem has everything working and the kicker is I restored this replacement to match the working one. So why It cant connect is really odd.
madhits45 said:
Your problem is really simular to mine, but I have an axon 7 and the service is Total wireless (verizon). I can get data and calls are emergency only. Its very odd, the other odd thing is I have 2 axon 7 (got a replacement). The one with the problem has everything working and the kicker is I restored this replacement to match the working one. So why It cant connect is really odd.
Click to expand...
Click to collapse
How is this similar? You are trying to use an Axon 7 on Verizon's network... How do you expect that to work? The Axon 7 doesn't have a CDMA radio.
acejavelin said:
How is this similar? You are trying to use an Axon 7 on Verizon's network... How do you expect that to work? The Axon 7 doesn't have a CDMA radio.
Click to expand...
Click to collapse
Yes it does have CDMA. Its just not officially supported by verizon. I found out that my modem partition I believe EFS was messed up and that contributed to the emergency calls only issue. I never got it fixed even through multiple re-flashes so I simply sent it back to ZTE.
madhits45 said:
Yes it does have CDMA. Its just not officially supported by verizon. I found out that my modem partition I believe EFS was messed up and that contributed to the emergency calls only issue. I never got it fixed even through multiple re-flashes so I simply sent it back to ZTE.
Click to expand...
Click to collapse
I stand corrected... I assume you have seen this, especially post #3?
acejavelin said:
I stand corrected... I assume you have seen this, especially post #3?
Click to expand...
Click to collapse
I have read that thanks for pointing it out. I actually could offer a correction to what he says because you can get VoLTE on the axon7 with verizon but its tricky. I had to activate the phone on an HD voice 1.0 phone iphone 6 or newer and prob other models. I have total wireless (verizon Mvno) once I do that I can swap the sim and get VoLTE on the axon7 through turning it on in test mode. Ive had volte working for a while now. I believe verizon just thinks Im on the iphone6. and I dont know what would happen if I took the iphone 6 and tried to use it on another verizon account as my service is prob tied to its IMEI.