I just realized my voice mail alerts are not working. I haven't received a voicemail in a month or so and today someone I know emailed me to let me know they had called me over the weekend and left me a message.
I was like WTF, I never got a message so I manually called my voice mail and I have 47 new voicemail messages!
My phone has NEVER alerted me to any of these.
Thoughts? It worked fine, now it doesn't.
I know there was a mandatory update a few days ago. Did you update it? The update offers you free voicemail to text for a limited time.
I had the same problem until i updated, now everything is back to normal
Sent from my HTC EVO using Tapatalk
hey same thing happen to me
i had the same problem wit 2 evo i had and i had to call sprint and find someone that can help me. Some of them like always didnt know wat they were doing, but they end up fixing it and its a network problem
I just did the update. Tested it and it still seems broken.
Going to wipe and update to the newest Fresh Rom. Can't hurt I suppose.
OK!
Still nothing. Guess I gotta call Sprint!
I'm having issues too. If you figure it out please post the solution.
Known issue.
Sounds like we had a brief outage last night due to a database issue.
If anyone is still having issues receiving Visual Voicemails, follow these instructions.
Steps you can try if you are not receiving your Visual Voicemail messages:
1.On your phone keypad, enter *38 and then press Talk to cancel any call forwarding
2.Power off your phone, remove and reinsert the battery and then power it back on
3.Update the data profile on your phone; go to Menu > Settings > System Updates > Update profile
4.Go into the visual voicemail application and compose a visual voicemail message by selecting Menu and then Compose. Make sure your message is longer than 15 seconds and send to [email protected].
If these steps do not solve the issue, contact Sprint Customer Care (*2 Talk) for assistance.
voicemailguy said:
Sounds like we had a brief outage last night due to a database issue.
If anyone is still having issues receiving Visual Voicemails, follow these instructions.
Steps you can try if you are not receiving your Visual Voicemail messages:
1.On your phone keypad, enter *38 and then press Talk to cancel any call forwarding
2.Power off your phone, remove and reinsert the battery and then power it back on
3.Update the data profile on your phone; go to Menu > Settings > System Updates > Update profile
4.Go into the visual voicemail application and compose a visual voicemail message by selecting Menu and then Compose. Make sure your message is longer than 15 seconds and send to [email protected].
If these steps do not solve the issue, contact Sprint Customer Care (*2 Talk) for assistance.
Click to expand...
Click to collapse
This seemed to work, now to test it. But for whatever reason, after doing *38 and turning my phone off/taking battery out, my phone wouldn't turn back on. I had to take out the sdcard then power on first then put it back in and turn it on again. Weird, could be unrelated though.
Edit: It worked like a charm, thanks!
Sent From My HTC EVO 4g
My visual VM has been out since 11/16. I tried the steps above. No go. Contacted Sprint, went through a bunch of resets, Sprint reset my VM on their end, erased my messages, reset my outgoing etc, even wiped the phone and reset to factory. Still no go. On hold with them now. I get a message that says
"Voicemail: There is a delay in setting up your voicemail. Your message will be sent as soon as this step is complete."
Rep is suggesting an advanced exchange. Not sure I want to let go of my Rooted v 002 EVO.
Anybody able to help? Thanks!
OK, I went through the factory reset again, cleared all data, then my VM provisioned sucessfully, but if I apply the "Mandatory Update" it crashes it again.
Any way to remove the "Mandatory Update" reminder besides just ignoring it?
I know I saw someone mention this either on here or another forum, but I'll be damned if I can find the solution.
I'm on T-Mobile's 100 minute plan and disabled carrier voicemail long ago. After moving everything over to my Nexus 4 yesterday I've been getting a persistent new voicemail notification. Of course it can't find my mailbox when it calls voicemail; it doesn't exist.
I can't see any way of clearing this. Anyone else run into this?
Headcase_Fargone said:
I know I saw someone mention this either on here or another forum, but I'll be damned if I can find the solution.
I'm on T-Mobile's 100 minute plan and disabled carrier voicemail long ago. After moving everything over to my Nexus 4 yesterday I've been getting a persistent new voicemail notification. Of course it can't find my mailbox when it calls voicemail; it doesn't exist.
I can't see any way of clearing this. Anyone else run into this?
Click to expand...
Click to collapse
I had to call my T-Mo Voicemail leave a message, give it about 5 minutes. Hit the icon so it calls the voicemail then delete the one I made. Then switched to Google Voice lol. If you don't know your voicemail number, call your number from your phone. Assuming you didn't change any settings it should take you directly to T-Mo voicemail.
timskyline86 said:
I had to call my T-Mo Voicemail leave a message, give it about 5 minutes. Hit the icon so it calls the voicemail then delete the one I made. Then switched to Google Voice lol. If you don't know your voicemail number, call your number from your phone. Assuming you didn't change any settings it should take you directly to T-Mo voicemail.
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Click to collapse
Well that's the rub. I called T-Mobile long ago and had them turn off voicemail altogether. I use Google Voice exclusively.
Edit: I should mention that it did this on both the stock ROM and CM10.1, though on CM it didn't start until after I rebooted the first time.
I had the same problem and I also had this problem with my Galaxy Nexus. The solution I found on both phones was that as soon as I rooted and flashed a new ROM I immediately installed Google Voice after performing the initial setup (before doing anything else). On both phones this prevented that persistent notification from ever returning.
Many others had this problem on the Gnex as well and all agreed that this solution worked.
sn0warmy said:
I had the same problem and I also had this problem with my Galaxy Nexus. The solution I found on both phones was that as soon as I rooted and flashed a new ROM I immediately installed Google Voice after performing the initial setup (before doing anything else). On both phones this prevented that persistent notification from ever returning.
Many others had this problem on the Gnex as well and all agreed that this solution worked.
Click to expand...
Click to collapse
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
Go to your google voice account on a computer and mark EVERY voicemail that is not marked as read, read.
Solves your problem.
darkamikaze said:
Go to your google voice account on a computer and mark EVERY voicemail that is not marked as read, read.
Solves your problem.
Click to expand...
Click to collapse
I haven't had any GV voicemails at all since powering on the Nexus 4 for the first time, either old ones or new.
I did change the voicemail setting to Google Voice in dialer settings then cleared data on the dialer app. That made it disappear... for now.
Headcase_Fargone said:
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
Click to expand...
Click to collapse
I had exactly the same problem after swapping SIM card to my nexus. My voicemail was disabled. Every time I call it I was forced to press * key and enter 10 digit number. I had to call T-Mobile to solve notification icon problem. They set up my voicemail again and left a message. After that I called and listened it, so the problem is gone now. Hope this will help you
Sent from my Nexus 4 using xda app-developers app
Headcase_Fargone said:
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
Click to expand...
Click to collapse
Wipe cache and dalvik cache then fix permissions. After rebooting I bet it will be gone.
OP, any luck getting this sorted? I got an N4 for Christmas and I'm seeing the same thing as you.
I'm on the $30 prepaid plan, and had previously disabled my T-Mobile voicemail. Once I got a new micro SIM and popped it in my new phone, I received the persistent voicemail indicator. I called T-Mobile on Monday and all I could get them to do was to "create a report" of my issue - even after I suggested that they re-enable my voicemail to let me leave and clear a message. I'll try calling today to see if I have better luck stumbling across the magical combination of words to get them to do what I want, but figured I'd check in and see what sort of success you may have had.
I have the same issue, I am on Fido (Canada). I have the persistent icon every-time my phone reboots... I do have a voice mail, and I have no messages on it. I even tried calling myself from another phone, leaving a message and using my N4 to delete it, but it still there and persistent. I don't recall having that issue on my previous phone... (Gnexus)
I've also noticed that if gapps aren't flashed, the icon isn't there...the moment I flash google apps...it appears..
Any solution would be highly appreciated...
I've ran into this a few times and it's not always google voice, sometimes it's your carrier voice mail, you can also try setting your phone back to carrier voicemail, calling and leaving a message and then deleting it. It's fixed an issue on my work phone a few times.
codesplice said:
OP, any luck getting this sorted? I got an N4 for Christmas and I'm seeing the same thing as you.
I'm on the $30 prepaid plan, and had previously disabled my T-Mobile voicemail. Once I got a new micro SIM and popped it in my new phone, I received the persistent voicemail indicator. I called T-Mobile on Monday and all I could get them to do was to "create a report" of my issue - even after I suggested that they re-enable my voicemail to let me leave and clear a message. I'll try calling today to see if I have better luck stumbling across the magical combination of words to get them to do what I want, but figured I'd check in and see what sort of success you may have had.
Click to expand...
Click to collapse
Quick follow-up: My second attempt with T-Mobile support was much more successful. Within about ten minutes I had gotten my voicemail turned back on, a test message cleared (along with the notification), and the voicemail service disabled again.
From some reading around the web, it seems that new SIM card activations with T-Mobile default the Message Waiting Indicator (MWI) to On, I guess in an attempt to get you to set up your voicemail service ASAP. They unfortunately didn't have the foresight to automatically disable that if the SIM is activated on an existing line with no voicemail service. Oh well, that was easy enough to fix
I'm topping this thread because it's the first one that popped up in my Google search on how to resolve my issue.
AT&T Galaxy S4
Google Voice voicemail
Just got my phone in and I didn't set up the voicemail properly I guess.
Got a notification of a new voicemail.
The message wouldn't go away.
When I dialed the number it told me to dial, that just went to my Google voicemail which said there were no new voicemails.
I tried a BUNCH of things. Here is what finally worked for me.
1) I went to https://www.google.com/voice
2) I disabled my Google Voice on my phone from that link.
3) Rebooted my phone.
4) Now when I called my voicemail, it went to my AT&T voicemail instead of Google.
5) From there, I was able to delete my voicemails.
6) Then I re-enabled Google Voicemail on my phone from the link above and now all is good again. No more notifications that don't go away.
This thread was a huge help in me troubleshooting the problem.
CZ Eddie said:
I'm topping this thread because it's the first one that popped up in my Google search on how to resolve my issue.
AT&T Galaxy S4
Google Voice voicemail
Just got my phone in and I didn't set up the voicemail properly I guess.
Got a notification of a new voicemail.
The message wouldn't go away.
When I dialed the number it told me to dial, that just went to my Google voicemail which said there were no new voicemails.
I tried a BUNCH of things. Here is what finally worked for me.
1) I went to https://www.google.com/voice
2) I disabled my Google Voice on my phone from that link.
3) Rebooted my phone.
4) Now when I called my voicemail, it went to my AT&T voicemail instead of Google.
5) From there, I was able to delete my voicemails.
6) Then I re-enabled Google Voicemail on my phone from the link above and now all is good again. No more notifications that don't go away.
This thread was a huge help in me troubleshooting the problem.
Click to expand...
Click to collapse
Hate to resurrect an old thread but go to your dialer and clear data/cache and the notification will go away.
ohiog said:
Hate to resurrect an old thread but go to your dialer and clear data/cache and the notification will go away.
Click to expand...
Click to collapse
Do you mean in Settings / Application Data?
I tried that and it did not clear the indicator.
I needed to call T-Mobile, have voicemail turned back on, clear the indicator, and then call back and have them disable my voicemail service again so my calls would be redirected to my GVoice mailbox.
You should cancel it at your mobile operator. I had the same problem
Sent from my Nexus 4 using Tapatalk 4
Hello,
I am not sure where the issue is, but I decided to ask here prior to calling my provider.. (Fido).
I have visual voice mail plus (don't think that's the issue), and I got the Nexus 4 a few days ago and since then I noticed that the voicemail icon is always there even though I have no voice mails.
I found a workaround, which kind of tells me that the issue is not with fido but with the app.
If I clear data on the phone app, the voicemail icon disappears till I reboot the phone, then its back again...
I tried calling and leaving messages after clearing data, and it works nicely, the icon shows up, I delete vm, it disappears, on reboot..its back again...ugh.
Any ideas? thanks!
Weird issue. 6P, completely stock, unrooted. Just got the Nougat OTA upgrade. All went well. Got a call & it went to voicemail. Got the voicemail, deleted the message & logged off the voicemail system. But the voicemail notification is still there. Reboots & 'checking' voicemail again don't seem to remove the notification. Anyone have any ideas?
Nevermind, solved. Just left myself another voicemail & it went away after 'checking' vmail again. Weird.
Recently I'm unable to delete voicemails from the phone app. Tried deleting cache, force stopping and rebooting. I'm on the stock current OTA on verizon. Anyone else having this come up? Any solutions?
Figured it out, may be a bug caused by "unknown" callers leaving voicemails. Had to call in and manually delete through Verizon, now I'm able to control them through the app again.