Using this phone on ATT - Droid Turbo 2 Q&A, Help & Troubleshooting

I have this phone and put in att APN and get LTE and everything on the phone works but sending and receiving MMS messages.
Any idea? I have looked and looked to make sure my apn settings are right.

Related

MMS problem update

Ok so i spoke to HTC today and told them I could only send MMS to other TMO customers..not ATT or Verizon. The woman told me to change my APN settings..which i did and they did nothing....But!, she insisted that I should not be having that problem and that all MMS should be going to who I send them.
Also today I stopped in my local TMO store and explained my problem and they said they could not help me and because its not a TMO phone they cant guarantee that MMS will work..they really said that. I explained when I had my Iphone I was able to send and receive but they insisted they couldnt help me.
Im on at&t and i can get mms, but i cant send them, tried to put in the att apn settings and i still cant send them.
Any person that uses att on the nexus have them working?
thanks
I'm on T-Mobile haven't messed with any settings, but I've been able to send and receive picture messages from my friends who are on AT&T. Was also able to send out to someone with Cricket. Not sure if this helps any.
sounds like a network issue, T-Mobile may need to do a trouble ticket for you to investigate the issue.
mms issues
I have worked with all of the big 4 U.S. cell carriers in the last couple of years.
If mms is working within your network (in this case tmobile to tmobile) but not to other networks it is usually because the two networks are not set up to handle mms messages exactly the same way. If one network sends the mms at a file size that is too large for the other network, then the message will not go through most times.
It seems like there is an issue with the N1 not resizing pictures for mms. Most phones downsize the resolution to transmit the mms under the network size limits (usually between 300-500kb). If the N1 is not resizing the file it is likely that the mms will not go through.
The easiest way to determine if your mms settings are correct on your phone is to send yourself a mms, if you receive the mms correctly then your network settings are correct.
The issue you describe sounds like a problem with one network handing off the mms to the other network. There is probably nothing T-Mobile can do about it. Call technical support and file a trouble ticket anyway and have the people who you are trying to send the mms to call their service providers and do the same thing.
gqkevyn said:
I'm on T-Mobile haven't messed with any settings, but I've been able to send and receive picture messages from my friends who are on AT&T. Was also able to send out to someone with Cricket. Not sure if this helps any.
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what r your APN settings?
Also do you have anything in your password username?...I mistakenly erased that.

XT907 support multiple APN's?

Hi guys, ive been trying to get internet and data working on my Droid M ever since i got it. I cannot get them both working at the same time. I have one apn for internet and one for mms. When i receive a mms, i have to go to APN settings and enable my mms apn just to get the message. I shouldnt have to do that.
Doesnt this phone support apn switching like most phones? It seems the Verizon apn has both internet and mms in one file which leads me to my question: is it possible to have two concurrent working apn's on this phone?
If anyone has got internet and mms working seamlessly with 2 apn's please post your settings. Thanks.
Are you on Verizon or another network?
Snow02 said:
Are you on Verizon or another network?
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Another network, Optus Australia.

[Q] Can't send/recieve MMS with wifi on - TMO

I've been reading different things everywhere about this and I still can't find a solution. I also had this issue on my S3 with a custom ROM on there.
I just got the Nexus 4 and I flashed PA3.96 on it, great rom. Everything works fine. I just am unable to send or receive MMS with wifi on. Once I turn it off, it's fine.
I've tried both stock and GoSMS and neither can download or send out MMS.
Can someone direct me to the solution for this? I'm on T-Mobile and the APN settings are correct, checked it with a stock S3 and they're the same.
jpirog said:
I've been reading different things everywhere about this and I still can't find a solution. I also had this issue on my S3 with a custom ROM on there.
I just got the Nexus 4 and I flashed PA3.96 on it, great rom. Everything works fine. I just am unable to send or receive MMS with wifi on. Once I turn it off, it's fine.
I've tried both stock and GoSMS and neither can download or send out MMS.
Can someone direct me to the solution for this? I'm on T-Mobile and the APN settings are correct, checked it with a stock S3 and they're the same.
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Just to be clear, are you trying to send MMS over wifi or you just cant send them while wifi is enabled?
edit: didn't see you already mentioned the carrier.
T-Mobile and Verizon usually don't send MMS via the Wi-Fi Network, you must be on 3G (in my experience)
AlbertoWayfarer said:
Which carrier are you on?
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He specifies tmobile in the post and the title.
knitler said:
He specifies tmobile in the post and the title.
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edited.
I'm just trying to send a MMS anyway, my previous phone(s) on tmo, with wifi enabled, would be able to send the mms regardless. But I would see the wifi signal still on, and then also the 3G symbol come up because it can't send it over wifi, but it would know when to switch to 3G/4G.
If that makes sense.
jpirog said:
I'm just trying to send a MMS anyway, my previous phone(s) on tmo, with wifi enabled, would be able to send the mms regardless. But I would see the wifi signal still on, and then also the 3G symbol come up because it can't send it over wifi, but it would know when to switch to 3G/4G.
If that makes sense.
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I believe I understand. When you are on wifi, even with 3/4G coverage your Texts do not send? Mine work just fine on Tmobile. What app are you using to try and send your text message? Or is it only ones that have an image in them?
Not quite, so I keep my wifi on as much as I can (connected to networks) and I also never turn my data off (3G/4G). With my S3, stock, I can have my wifi on (connected) and my 3G/4G on, and be able to send/receive MMS like normal.
With my Nexus, with my wifi and data on, I'm unable to do either. I have to turn off my wifi to be able to send/receive MMS. Texting is fine either way.
jpirog said:
Not quite, so I keep my wifi on as much as I can (connected to networks) and I also never turn my data off (3G/4G). With my S3, stock, I can have my wifi on (connected) and my 3G/4G on, and be able to send/receive MMS like normal.
With my Nexus, with my wifi and data on, I'm unable to do either. I have to turn off my wifi to be able to send/receive MMS. Texting is fine either way.
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Check your APN settings. They should be:
Name: T-mobile US
APN: epc.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MCC: 310
MNC: 260
APN type: default,supl,admin,mms,hipri
APN Protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6
Everything else should say: "Not Set", or "None"
Save those settings and then reboot your phone to test
I'm pretty sure mine is set exactly like that, other than the APN type, there are a few I don't have on mine. I'll test and let you know.
Seems to be working now, adding those to the APN type made it work. Now just an issue with GoSMS, but that's a different story.
That's interesting..the only thing I added was admin and hipri under APN type, and it seems to be working now.
So, this was working fine until today, I wanted to try out one of the hybrid LTE modems. MMS is still working, but I can't send/receive with wifi on again. Practically the same settings as the epc APN other than the different LTE strings.
Anyone else experiencing this?

Note wont download MMS picture mesages or send them

Alright geniuses out there. I'm stumped.
I have a note 3 Att originally but now on Straight talk.
I got the system working on the lte network using the apn setup provided on their website
I now sow LTE and get decent connection rate but when i send a picture text or get one it wont go through
when i try to send it will just give you a failure message .
when i try to get one i will get a download box but it wont download through the network or WIFI
now before you ask have searched to no avail, I have changed the proxy to 66.209.11.33 and 66.209.11.34
i have changed the apn to 216.155.165
but it just messed up the phone or took away the lte and was forced to put everything back to the straight talk setup
but i still cant get picture messages
help.....
any ideas
dyson77 said:
Alright geniuses out there. I'm stumped.
I have a note 3 Att originally but now on Straight talk.
I got the system working on the lte network using the apn setup provided on their website
I now sow LTE and get decent connection rate but when i send a picture text or get one it wont go through
when i try to send it will just give you a failure message .
when i try to get one i will get a download box but it wont download through the network or WIFI
now before you ask have searched to no avail, I have changed the proxy to 66.209.11.33 and 66.209.11.34
i have changed the apn to 216.155.165
but it just messed up the phone or took away the lte and was forced to put everything back to the straight talk setup
but i still cant get picture messages
help.....
Click to expand...
Click to collapse
Seems like a settings collision, you won't be able to have LTE + MMS but you can have LTE with no MMS and MMS with No LTE
American bands/carriers confuse the hell out of me cause they're so awkward and trying to be different so they can lock their customers down.
It's not the lte I restored to factory and didn't have the lte and it still wouldn't do it
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Anyone else
Sent from my SAMSUNG-SM-N900A using Tapatalk
Wanted to take a moment and tell everyone. I ordered a new sim card. My network went from saying home in the upper left to att and everything is fixed I can get mms
Sent from my SAMSUNG-SM-N900A using Tapatalk

pre scripted apn setting problems.

Letting some new honor users know with pre scripted apn settings. some of these apn settings for certain carriers are old and need to be updated.
Straight talk is one that i have noticed, you will have to input an updated apn for straight talk on your own, some times messages dont come through, mms doesnt work at all with the old apn.
ATT seems to work fine and so does cricket, sometimes mms is a little funky but it eventually goes through. i can post the apn settings i use to get everything working right if anyone needs help.

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