Can't receive group MMS messages from brother's Galaxy S7 - Nexus 6P Q&A, Help & Troubleshooting

Hello, I have my Nexus 6p on 6.0.1, I can't remember when the problem started but my brother went from a S6 to a S7 and after that, my family always talks on group messaging and I suddenly stopped receiving his messages. I tried updating to Nougat but the problem still occurs on Nougat! I downgraded back to 6.0.1 and ALL THE SUDDEN his messages started appearing back in the group, but suddenly stopped again! All that happens is I get a notification on a separate thread from the group message from just him and it says 'message not downloaded. Tap to retry. No matter how many times I try to redownload, it never goes through. If I send him a single SMS, it works. I've tried resetting and using custom APN settings, different SMS apps, clearing cache, turning off wifi, rebooting phone and reinstalling Google message. Im able to communicate with everyone else in the group okay but it is just my brothers S7 group messages I'm not getting. There are 5 iPhones and 2 Galaxy S7's in the group which is odd that it's only happening to one of the s7's. I'm on 6.0.1, AT&T, rooted and have Xposed installed.

There is a new messenger version maybe try finding Google's messenger messenger from last year and keep it from not updating. I use to get group messages but haven't for awial didn't think it could of been because messenger stopped letting me get them. Rest of the family uses iPhones
Sent from my Nexus 6P using Tapatalk

Quick update, I was playing with my APN settings again and tried 'NXTGENPHONE' Then rebooted and told my brother send a test text in the group. I got it, then I asked to send another, it FAILED again.... Something is really wrong

I had the same issue on AT&T as well. Starting using a different messaging app (Textra) and haven't had an issue since.
Sent from my Nexus 6P using XDA Free mobile app

Did anyone ever figure out what to do? I had the exact same experience as Krician and only with group MMS text with people who had Galaxys. It started off with only my cousin in the group text (he has an S7), and then eventually his MMS messages started coming through normally. Then this week, my brother's MMS group message wouldn't come through (he has an S6 edge). I decided to trial using a backup S6 edge this week to see if I get the same problem. In the meantime, I miss the Nexus 6p.

Related

SMS Won't complete send to certain Iphone users

I have a unmodified Nexus 6P on VZW.
Certain IPhone users cannot receive SMS from me through messenger. The SMS just sits in 'Sending...' status indefinitely.
Reset the APNs to default and restarted the phone multiple times. It fixed my wife (iphone) receiving SMS from me but others still nothing.
Any ideas?
Deliverance816 said:
I have a unmodified Nexus 6P on VZW.
Certain IPhone users cannot receive SMS from me through messenger. The SMS just sits in 'Sending...' status indefinitely.
Reset the APNs to default and restarted the phone multiple times. It fixed my wife (iphone) receiving SMS from me but others still nothing.
Any ideas?
Click to expand...
Click to collapse
Are you sure its your phone that is causing the problem? Did you try to send messages to other non iphone users? If you did and they are able to receive it, then its fair to say its not your phone. But the IMessenger service.
Went back through my messages and there was a video I sent that was stuck in a "Resizing" status. Once I deleted it and restarted the app everything else started to go through
Deliverance816 said:
Went back through my messages and there was a video I sent that was stuck in a "Resizing" status. Once I deleted it and restarted the app everything else started to go through
Click to expand...
Click to collapse
Cheers, :good: You found solution to your own question.
I had the same issue but it happened twice. The first time because of the video and the second time randomly but always to the same person. It just sat in sending mode for about two days until I noticed it. I had to delete the thread to get it to work.
Sent from my Nexus 6P using Tapatalk

[HELP] Group messaging (MMS) issues

I want to start off by saying I have 1 or 2 group messages that go on throughout the whole day, every day. When I first got the Verizon S7 edge, I had zero issues for the first three days. All of the sudden, at least once a day, there is an issue receiving and sending group messages. I can't link it to anything specific besides it happening most when the group chat is most active. 11 people in the chat are sending multiple messages at a time and then I'll send a message at the same time and i realize mine is not sending and then I stop receiving everyone else's messages. If I go to the individual participants chat in my texting app, there will be a bunch of messages that are downloading. This has happened to me in the past with other phones, but its usually linked to having bad service at a certain time and simply turning mobile data on and off will fix the issue. I cant link it to anything this time, it happens randomly. It doesn't matter where I am, if I have 1 bar or 4 bars, if wifi is on/off, bluetooth is on/off. The messages eventually start coming in, but I dont know what causes that to happen either. I could restart the phone 4 times before it helps. The only thing I can say is it happens most often when the group chat is most active. I'll also mention that this wasn't an issue in the first 3-5 days of using the phone. Below are the steps I've already taken to try and resolve the issue.
1. Wifi on/off
2. Mobile data on/off
3. Restarting the phone
4. Tried 4 different texting apps - Hangouts, google messenger, samsung messenger, verizon messenger
5. Factory reset
6. New SIM card
7. Swapped the phone out for a brand new one. Issue started again with the new one after 3-5 days.
8. Enabled every app that was disabled
9. Activated/deactivated advanced calling
10. Called Verizon tech support - We replicated the issue and thought it was due to "delete old messages" being turned on in the settings. Tech support thought the phone was trying to delete old messages at the same time I was receiving a bunch of texts and everything would get stuck. Everything seemed fine after changing that, but it happened again a few hours later.
11. I've run out of options
I had the Note 5 before this and had zero issues with that phone and I've never had an Iphone.
Please help

[HELP] Group messaging (MMS) issues

I want to start off by saying I have 1 or 2 group messages that go on throughout the whole day, every day. When I first got the Verizon S7 edge, I had zero issues for the first three days. All of the sudden, at least once a day, there is an issue receiving and sending group messages. I can't link it to anything specific besides it happening most when the group chat is most active. 11 people in the chat are sending multiple messages at a time and then I'll send a message at the same time and i realize mine is not sending and then I stop receiving everyone else's messages. If I go to the individual participants chat in my texting app, there will be a bunch of messages that are downloading. This has happened to me in the past with other phones, but its usually linked to having bad service at a certain time and simply turning mobile data on and off will fix the issue. I cant link it to anything this time, it happens randomly. It doesn't matter where I am, if I have 1 bar or 4 bars, if wifi is on/off, bluetooth is on/off. The messages eventually start coming in, but I dont know what causes that to happen either. I could restart the phone 4 times before it helps. The only thing I can say is it happens most often when the group chat is most active. I'll also mention that this wasn't an issue in the first 3-5 days of using the phone. Below are the steps I've already taken to try and resolve the issue.
1. Wifi on/off
2. Mobile data on/off
3. Restarting the phone
4. Tried 4 different texting apps - Hangouts, google messenger, samsung messenger, verizon messenger
5. Factory reset
6. New SIM card
7. Swapped the phone out for a brand new one. Issue started again with the new one after 3-5 days.
8. Enabled every app that was disabled
9. Activated/deactivated advanced calling
10. Called Verizon tech support - We replicated the issue and thought it was due to "delete old messages" being turned on in the settings. Tech support thought the phone was trying to delete old messages at the same time I was receiving a bunch of texts and everything would get stuck. Everything seemed fine after changing that, but it happened again a few hours later.
11. I've run out of options
I had the Note 5 before this and had zero issues with that phone and I've never had an Iphone.
Please help
Use textra app from play store
Follow me on Twitter @bash_array

MMS Issue with One Particular Contact

I'm on AT&T running AOSPA 6.0.3. I've had an MMS group chat with 3 co-workers (4 including myself) going for several months with no issue until a few days ago. I know this dude has a Samsung/Android phone of some sort and is on Verizon. I can receive images from him, but not text. I have tried changing/resetting my APN but it doesn't seem to do anything. The other 2 people in the group receive his and my messages with no issue. Again, it's just MMS text I can't receive from one particular contact. We can SMS each other no problem. I thought maybe there could be some tower issues and it'd fix itself in a day or so, but now it's been nearly a week. This is by far the weirdest issue I've ever encountered.
I have this same issue. Did you ever figure out a solution?
I can send/receive texts/MMS (group texts and pictures) from everyone okay besides my sister who has a Samsung galaxy s6 edge. We are both on AT&T. The messenger app says there is a text waiting to download but won't let me download it. Any ideas? Maybe an issue with the Samsung phones?
Try to send one MMS in Safe mode. Once it sends it, then reboot the cell. It should work. My wife has a Nexus 6 and this happen for no apparent reason and this fixed it. Hope it helps.
Sorry, life got busy and can't say I really ever figured it out. The safe mode thing sounds interesting. I finally flashed a Nougat ROM a few days ago and so far everything seems to be back to normal. Maybe my phone just needed a reset?
Sent from my Nexus 6P using Tapatalk

Weird Issue with Texts Getting Lost

Hey guys, I'm having this very strange issue with my text messages on my T-Mobile V20 (H918). When I'm texting people, they always receive my texts, and the text sends fine on my end. No problemo.
Now, when someone is texting me and we've been in a conversation for awhile, and suddenly they won't reply. And it's usually followed by "you there?" Or they just assume I'm ignoring them and quit replying altogether. This isn't an isolated issue, either. Happens with nearly everyone I text (but the issue seems to exclude T-Mobile or T-Mobile MVNO numbers). It doesn't matter if the person has an Android device, iOS device, Verizon, Sprint, AT&T, any of their MVNOs, nothing. Issue gets worse at indeterminate times of day. Really sucks when you're trying to text someone about signing a lease on an apartment... Using the stock messenger app that came with Nougat, but the phone hasn't had an OS update yet...but my remorse period runs out in 8 days, idk if I can wait for that.
Troubleshooting that's already been performed:
Clearing app cache
Performing a factory reset via settings
Performing a factory reset via LG recovery upon boot
Calling T-Mobile and having them re-provision my number a couple of times
This has happened before on my old G4, but seemed to be remedied with the V10 that I previously had.
NOTE: Upon checking T-Mobile's messaging history for my line and matching up the times in my inbox vs. their times for sending/receiving texts, the texts are indeed coming through on their end, but never reaching my device.
If anyone has any wisdom that they can share, it would be beyond appreciated. This is turning into a real headache. Thanks in advance.
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
nest75068 said:
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
Click to expand...
Click to collapse
Thanks, I'll give that a try! I'll post back with results once I find out if that's helped.
Did a new app fix it for you? I'm having the same exact issue.
Im having the same exact issue...im gonna try downloading a new text app and see if it helps.
El_Oso_Blanco said:
Im having the same exact issue...im gonna try downloading a new text app and see if it helps.
Click to expand...
Click to collapse
unknownbeing said:
Did a new app fix it for you? I'm having the same exact issue.
Click to expand...
Click to collapse
Textra did help (thanks, nest75068) but I'm still mad this phone doesn't work like it's supposed to. The stock messaging app includes Advanced Messaging on T-Mobile, which is a nice feature, but not one that I use much. Regardless, who knows what else is wrong with this phone with weird issues like this.
It's also troublesome that you guys are getting it. I ordered a new V20 via buyer's remorse (huge hassle) Anyway, fingers crossed super hard that the new one doesn't have the same issue!
Update: Surprise, surprise! Got a brand new V20 and the issue still persists! I'm at my wit's end, I have no idea what to do. Anyone have any other solutions? It seems to be happening intermittently on Nougat in general...I know the H918 hasn't gotten a system update yet, so I'm wondering if this 1) occurred previously on Verizon V20s, and if it did, then 2) did the system update fix it?
Trevnerdio, did you ever get a resolution to your text messaging issue with the stock messaging app.? Im currently experiencing the same issues with text messages getting lost when sent to me.
Paulydm said:
Trevnerdio, did you ever get a resolution to your text messaging issue with the stock messaging app.? Im currently experiencing the same issues with text messages getting lost when sent to me.
Click to expand...
Click to collapse
Hey Paulydm,
Sorry for the late reply. No dice, I've just given up and I'm using Textra as my main messaging app (which I quite like, actually) and my Advanced Messages (chats) from other T-Mobile devices comes in and goes out normally through the stock messaging app, it seems. Please let me know if you've found a solution! Still waiting on a system update...it's been a month a half.
Trevnerdio said:
Hey guys, I'm having this very strange issue with my text messages on my T-Mobile V20 (H918). When I'm texting people, they always receive my texts, and the text sends fine on my end. No problemo.
Now, when someone is texting me and we've been in a conversation for awhile, and suddenly they won't reply. And it's usually followed by "you there?" Or they just assume I'm ignoring them and quit replying altogether. This isn't an isolated issue, either. Happens with nearly everyone I text (but the issue seems to exclude T-Mobile or T-Mobile MVNO numbers). It doesn't matter if the person has an Android device, iOS device, Verizon, Sprint, AT&T, any of their MVNOs, nothing. Issue gets worse at indeterminate times of day. Really sucks when you're trying to text someone about signing a lease on an apartment... Using the stock messenger app that came with Nougat, but the phone hasn't had an OS update yet...but my remorse period runs out in 8 days, idk if I can wait for that.
Troubleshooting that's already been performed:
Clearing app cache
Performing a factory reset via settings
Performing a factory reset via LG recovery upon boot
Calling T-Mobile and having them re-provision my number a couple of times
This has happened before on my old G4, but seemed to be remedied with the V10 that I previously had.
NOTE: Upon checking T-Mobile's messaging history for my line and matching up the times in my inbox vs. their times for sending/receiving texts, the texts are indeed coming through on their end, but never reaching my device.
If anyone has any wisdom that they can share, it would be beyond appreciated. This is turning into a real headache. Thanks in advance.
Click to expand...
Click to collapse
I have the same issue receiving texts. Some I will receive and be in a conversation and all of a sudden stop getting replies then get one saying something that shows I have been missing a few texts. I had the LG G5 when this started in Nov 2016 and did everything the customer service rep at TMobile told me and nothing worked. I got the new LG V20 thinking it was my previous LG G5. Still happening. I have done everything including a factory reset and nothing works. TMobile said they would send me a new LG V20 even though I explained this one is brand new and the texting issue was happening on the G5 also. They sent a device and I went to pick it up only to find out it was a refurbished V20. I refused to take it because my current one is brand new. I am planning to call again and convince TMobile to let me trade in my brand new V20 for a new iPhone. I communicate 99% by text. Did anyone find a solution
nest75068 said:
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
Click to expand...
Click to collapse
I want to say THANK YOU!!! I downloaded Textra and it is working awesome!!!! Thank you thank you thank you
I have this issue on AT&T.
When talking to somebody, sometimes the texts end up going to the stock messenger instead of the messenger app im using. And sometimes people who try to send me texts, the text fails completely on their end and they cant send me any messages. Once i switched back to the stock messenger, all of those issues went away completely. Interesting stuff...
gonzo1209 said:
I have the same issue receiving texts. Some I will receive and be in a conversation and all of a sudden stop getting replies then get one saying something that shows I have been missing a few texts. I had the LG G5 when this started in Nov 2016 and did everything the customer service rep at TMobile told me and nothing worked. I got the new LG V20 thinking it was my previous LG G5. Still happening. I have done everything including a factory reset and nothing works. TMobile said they would send me a new LG V20 even though I explained this one is brand new and the texting issue was happening on the G5 also. They sent a device and I went to pick it up only to find out it was a refurbished V20. I refused to take it because my current one is brand new. I am planning to call again and convince TMobile to let me trade in my brand new V20 for a new iPhone. I communicate 99% by text. Did anyone find a solution
Click to expand...
Click to collapse
Hey, gonzo, sorry for the late reply. Textra works fine and is a bit friendlier to use and has a lot more features. While it's incredibly stupid and completely unacceptable that a system feature does not work properly, it's a minor thing to use something like Textra. I upgrade every 6ish months anyway, so I'm not letting it get to me. LG's been dropping the ball...they were doing better, but they seem to be slipping again. Hope you stuck with the V20! If not, sorry about your hassles!
Wow, totally didn't even read the latest responses haha glad your issue was fixed!
I also have experienced the same problem, been on the phone with T-Mobile and about 4 different TEC, nothing they tried fixed the problem, got really frustrated. I goggled and found this, I downloaded the Textra and I haven't had a problem since. You would think the TEC's would know to tell you to do this. I have been with T-Mobile for 20 years and been pleased, but this issue has put a sour taste in my mouth with T-Mobile now. My phone LG V-20 was brand new when it started, and they were wanting to replace with a re-furbished phone, I don't want someone else's problem... So glad I found this conversation. Thanks for posting.
Same issue. Stock LG G5. Android 7.0,
Tried everything. Even Textra. Nothing.
I get this problem using chompSMS, but my recipients are also receiving duplicates from me. Since switching to from cricket to tmo, I haven't had as many "lost" texts. Had the same issue on my G4. Wonder how many having the issue are rooted/custom ROM? Both my G4 and this V20 are rooted and stock based custom. Tried textra by developers suggestion, and still duplicated. Stock doesn't duplicate every text like chompSMS does, but maybe 20% do. This is bizarre. Wonder if it's an LG issue or root issue or ?
Im having this same issue with my lg-v 20. all my text seem to go through but i don't receive there text. I switched to a custom rom to see if that would fix the problem but so far no it sadly has not. It is a problem with the stock messenger app. I will give textra a try and see if that fixes my issue if not i might just change to a different phone in general. ill let you guys know what happens. Thanks
So I got a replacement v20 because my ffc stopped working, and once I switched to the replacement v20 I can no longer send texts to quite a few of my contacts. It says on my phone that it was unable to send the message. Is this more or less the same problem you all are facing?
The problem with not receiving text messages reliably on an LG phone running Android 7.0 Nougat is related to the text messaging app that LG created and loaded onto our phones as the default messaging app. I reported this issue to LG about a month ago after extensive testing and I've confirmed that many 3rd party messaging apps will work reliably. For instance and app like Textra will work reliably and offers much more functionality than the built in LG app.
I even went as far as to provided my testing details then send my phone in for warranty repair so that LG could have a closer look and work towards a resolution but all LG did was factory reset my phone and said that the phone worked fine. When I got it back I tested again and the issue remained. I firmly believe LG has no idea how to resolve this software issue and is ignoring it at this point and basically screwing their customers over. Luckily the solution is to ditch the LG messaging app and use any 3rd party messaging app instead.....but I would encourage anyone having this issue to hold LG to task and report it to them as this issue is a direct result of a poorly written application they created.
This is my first LG and it will be my last....never again!
I am getting something like this. People always get my texts but only today have i noticed that my phone is spamming me with old text messages. My buddy says "yeah i sent that text only one time and that was 2 days ago." His text said "hey man" and i have gotten the same text 30 times today. Now it just started the same behavior from another person. I had never gotten these people's message originally. But now it wont stop.
Dirty Santa H91010l Stock Rom.
Im out grocery shopping right now so i havent read all of this thread yet. Imshould i assume this is a bug from the dirty santa? Thanks

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