Delete me! - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi.
I have an issue where my phone keeps freezing and restarting.
sometimes it stops a the download recovery screen so i have to remove tha battery, it does every now and again say something about mcc read error in the top left on boot.
I have wiped, taken out sim and memory and reset to factory but that was good for 10 mins then it started again. Its still under contract and warranty but im worried they wont fix as i rooted it about 1 year ago but lots root 6 months ago with the updates.
What can i do before i send it in so they cant see it was rooted and voided warranty.
Thanks
Stu

Welcome to the club
http://forum.xda-developers.com/showthread.php?t=3439111
http://forum.xda-developers.com/note-4/help/note-4-910f-ddi-mmcread-failed-t3465277
http://forum.xda-developers.com/note-4/general/emmc-bug-fix-tried-sm-n910g-sm-n910p-sm-t3468721
plus many other posts.
Flash a STOCK Rom, send it for repair and hope for the best?
I'm on the same boat as you, my phone is still under warranty but rooted. I installed Wake Lock - PowerManager to make the phone usable.

lol.
It does have stock rom, i rooted when it was the version before marshmalow, then when the 6 update was released by my phone co it updated and i lost rom. I did read though how it says custom in settings

Have the same restarting problem. Tried reinstalling stock rom. And it didn't accept it
Sent from my iPad using Tapatalk

Related

Help - phone completly dead

Hi guys,
I've been having a few issues with my phone - thought it was due to some custom roms i was using,,,,,butmaybe not....
Recenty the phone has been rebooting on its own, at random times. The most recent one happened in the night, and now the phone is completly dead. I can not even get the bootloader screen.
Any one got any ideas, i guess it needs to go away, but would like to clear the personal info and work stuff off it. Guess i should also put stock rom back on.
Anyone had this before? could the bootloader (olinex 1.14) be currupt?
Advice would be welcome.....
update
after leaving the battery out for a long time, the phone boots, but crashes before finnishing and then wont start again.
I'm worried that if i send this back they could see that i have a non htc rom installed. Anyone had any experince wth this?
Having the same issue. Flashed Duttys ROM, then it starts. But same thing with L26. Think its the HSPL 1.56?
Which Bootload do you usw?
Frank
Did you have these issues with the stock ROM? When did the problem start - was it after flashing to a custom ROM? Have you reset twice after flashing the ROM?
Eventually my Phone completely died. I sent the device away for repair - HTC replaced the main board. When i got it back, the phone worked ok for 3 hours and then started to reboot again. Sent it back a second time, the main board was replaced, and the FPC connector was re-seated. Phone has been ok for 1 week now.
Suggest that you re-flash to the stock ROM and SPL. See if it still has the problem - if so, send it back to HTC. Here in the UK the turn-around was 6 days from notifying them of the issue to receiving the phone back.

Please help! System process not responding

Hello all. I've had a Verizon note 3 since release. I've been running HyperDrive 6 on 4.3 since I got the phone. I've had no reason to update at all, not to mention when I first got it I didn't understand knox so now my knox counter is 0x1. Its been great and themed and untouched for at least 3 months. Today I noticed everytime I opened an app it was upside down, and flipping my phone didn't help. So, I rebooted it.
Ever since that reboot about 3 hours ago I have been unable to get it to reboot fully. It boots up, gets to the lock screen and freezes for about 10 seconds then pops an error saying System process not responding "wait or close". I've done both options with no luck. I've booted into safestrap, cleared cache, recovered to my most recent (April) recovery, booted into stock rom slot, EVERYTHING ends in system process freezing and rebooting.
Why is it doing this out of nowhere? How do I make it stop? What is even wrong? I need this phone for work and in the 3 hours without it have already gotten crap via email for being unresponsive to phone calls.
I have zero idea how to update to KK with my knox counter voided. I'd prefer not to anyway since 4.3 HD6.0 worked great and was themed to my liking.
But I need this phone working, so I'm taking ideas.
Thanks for your help.
Have you tried using Odin if not might wanna start with that use a computer download the stock firmware tar file use Odin to flash the phone back to stock. That's what I would do I don't know what's wrong with you phone but that might help undo what was done.
burkechrs1 said:
Hello all. I've had a Verizon note 3 since release. I've been running HyperDrive 6 on 4.3 since I got the phone. I've had no reason to update at all, not to mention when I first got it I didn't understand knox so now my knox counter is 0x1. Its been great and themed and untouched for at least 3 months. Today I noticed everytime I opened an app it was upside down, and flipping my phone didn't help. So, I rebooted it.
Ever since that reboot about 3 hours ago I have been unable to get it to reboot fully. It boots up, gets to the lock screen and freezes for about 10 seconds then pops an error saying System process not responding "wait or close". I've done both options with no luck. I've booted into safestrap, cleared cache, recovered to my most recent (April) recovery, booted into stock rom slot, EVERYTHING ends in system process freezing and rebooting.
Why is it doing this out of nowhere? How do I make it stop? What is even wrong? I need this phone for work and in the 3 hours without it have already gotten crap via email for being unresponsive to phone calls.
I have zero idea how to update to KK with my knox counter voided. I'd prefer not to anyway since 4.3 HD6.0 worked great and was themed to my liking.
But I need this phone working, so I'm taking ideas.
Thanks for your help.
Click to expand...
Click to collapse
Sorry i got no idea what you can do, maybe oding back? But this is not the correct place to put a question... I am kind of sure you know that and if you didn't then read the forum rules.
Awesome ROM bro, I'll give it a try!!

Phone rebooting randomly

Hi everyone, I'm new to the forum with an account but before today I've always read the forum without an account.
About 1 month ago, I rooted my SM-N9005 (it was GNG1 with Italian Vodafone ROM) then installed Safestrap and then I installed a Custom ROM (Galaxy S5 by IKINDER_BUENO). With the custom rom, the phone had no problems except the initial ones (apps started auto-closing randomly), but after 2 days of use the problem flew away autonomously.
Last wednesday I removed Safestrap and the custom rom flashing the phone with the original nobrand rom (ITV-GNG1), after that my phone started to do the weirdest things (auto-closing apps, very excessive battery drain ecc.), then this morning I turned off the phone due to school things, when I rebooted it hadn't any anomaly, but after 30/40 mins (no use, just in the pocket) it auto-rebooted so I thought that maybe the system crashed or maybe something similar happened, but after it booted correctly, after only 5 min it auto-rebooted 3 times in a row without any user interaction (reboot->boot->30sec ----> reboot->boot->30sec ----> reboot->boot->30sec ----> reboot->boot), it made me worry about that, so as soon as i got home I reflashed it with the original Vodafone ROM, but nothing changed.
Now, my phone reboots randomly and also the proximity sensor doesn't work (probably is a ROM issue, I'm downloading another version of the Vodafone ROM because the one I've downloaded has German Apps, now I'm downloading it with Italian apps (I hope so).
Could someone help me resolving this issue?
I asked also Vodafone support if they could change my phone (they repair only but in case that the phone came back 3 times from SAMSUNG assistance without resolving the problem, they will change it).
Ah, my KNOX Warranty Void is 0x1 due to the root.
Sorry if I've done grammatical errors, I'm Italian.
Install TWRP, flash a custom ROM then wipe data, cache (not internal SD) reboot into the custom ROM, set it up and see what happens after 24 hours. It's possible the device just needs cleaned. You could reflash stock again and do a complete wipe but since you've tripped KNOX to 0x1 already may as well wipe manually via recovery.
Sent from my Spectrum ZX +2
radicalisto said:
Install TWRP, flash a custom ROM then wipe data, cache (not internal SD) reboot into the custom ROM, set it up and see what happens after 24 hours. It's possible the device just needs cleaned. You could reflash stock again and do a complete wipe but since you've tripped KNOX to 0x1 already may as well wipe manually via recovery.
Sent from my Spectrum ZX +2
Click to expand...
Click to collapse
Hi man, thank u for your very fast answer, so schematizing the process:
1) Install TWRP through Recovery;
2) Flash a Custom ROM (I will use again S5 Port by IKINDER_BUENO);
3) Wipe data and cache from TWRP, right?
4) Use custom ROM and test if the issue is resolved;
Is it right? Correct me if I'm wrong, I don't want to trip anymore my phone.
In case the issue is solved, and I want to came back to the original Recovery and ROM, how should I do?
Thank u again.
Yip that's correct but install TWRP recovery through ODIN. Once you have tripped KNOX you cannot trip it anymore.
In order to go back to complete stock afterwards, find your firmware for your country and model number. The. Flash via ODIN
Sent from my Spectrum ZX +2
radicalisto said:
Yip that's correct but install TWRP recovery through ODIN. Once you have tripped KNOX you cannot trip it anymore.
In order to go back to complete stock afterwards, find your firmware for your country and model number. The. Flash via ODIN
Sent from my Spectrum ZX +2
Click to expand...
Click to collapse
Thank you for the very useful infos, tomorrow I'll do that.
Hey man, I've noticed something very unusual... Every time the phone autoreboots battery stats resets, it's very strange.
Have u ever had/read a problem like this?
radicalisto said:
Yip that's correct but install TWRP recovery through ODIN. Once you have tripped KNOX you cannot trip it anymore.
In order to go back to complete stock afterwards, find your firmware for your country and model number. The. Flash via ODIN
Sent from my Spectrum ZX +2
Click to expand...
Click to collapse
Hey man, I've tested your method and some issues seems to be resolved (auto-reboot), but other issues are arrived (any sensor isnt working, no one not just the proximity one and sometimes the phone shuts off and wont turn on, and I've to remove and reinsert battery and then then the phone goes).
Waiting your instructions.
facechico said:
Hey man, I've tested your method and some issues seems to be resolved (auto-reboot), but other issues are arrived (any sensor isnt working, no one not just the proximity one and sometimes the phone shuts off and wont turn on, and I've to remove and reinsert battery and then then the phone goes).
Waiting your instructions.
Click to expand...
Click to collapse
Hmm, there was an issue where one ROM killed the sensors on a Note 3, but that was last year.. There is a post somewhere about how to fix them. Can't remember where it was. But, it's possible you may have faulty sensors :crying: . I'll have a look in the morning (just finished work now) -and try and find out where the post is and what the fix was.
radicalisto said:
Hmm, there was an issue where one ROM killed the sensors on a Note 3, but that was last year.. There is a post somewhere about how to fix them. Can't remember where it was. But, it's possible you may have faulty sensors :crying: . I'll have a look in the morning (just finished work now) -and try and find out where the post is and what the fix was.
Click to expand...
Click to collapse
Thank you for your interest, I can prove that my sensor aren't fault (I hope so, but 2 weeks ago they were working!)
What about the battery problem?
UPDATE:
Hi again, this morning phone started rebooting autonomously, during 6 hours it rebooted somewhat like 3 o 4 times. Sensors are still dead, none working and as I anticipated yesterday, phone sometimes turns off and wont turn on unless I remove battery.
Now I'm installing Cyanogenmod, and try what happens.
I've also searched for the post of the note 3 with that dead sensors, but I haven't found it.

Nexus 7 not starting

Hi,
I recently rooted my nexus 7 and flashed TWRP recovery. One day I got into the recovery and started playing with it. By mistake, I erased my OS. I then came to know to know that i could fix it by flashing a custom ROM. I installed a custom rom successfully. I then wanted to go to stock. While flashing the stock OS, it got stuck in bootloop. It was too late so I thought to flash it the next day. On the next day, when i tried to switch it on, it did not start. I kept it overnight for charging but it was of no use. Then i went to the Asus service center, and i came to know that there was a motherboard problem. I did a little research on google and came to know that to earn money they told it was a motherboard problem. Many people had fixed it by unplugging the battery and replugging it back. I tried that, but it was of no use. I did not play with the bootloader. But now I think that it could be hard bricked.But I am not sure. So any idea whether it is hard bricked or really is the motherboard spoiled or what??
Thanks in advance

SM910F Note 4 5.1.1 Random Freezes and Restarts

Hello there xda.
I have a Samsung Galaxy Note 4 SM910F.
So what is happening to my phone is that whenever I am in any random app lets say reddit or even chrome for example. It will like freeze for a minute or two and then unfreeze.
In more extreme cases it will reboot.
So this happened randomly because I flashed a Stock unbloated 5.1.1 ROM from here back in december and everything was working smoothly and stuff. I had xposed installed and all my apps. Then in February it started with this random freeze/reboot. I had not installed anything else apart from what I had for the last 3 months.
So I restarted the phone, changed the battery and stuff to see whether that will fix it. However it didn't. So I formatted the phone (the soft type) just so I can install another ROM. So I tried another ROM, flashed the correct CP and BL and stuff and then just installed chrome and whatsapp. After an hour or two the same thing happened. So this time I factory reset he phone, like a complete wipe and I installed the unbloated ROM once again with few apps. Same thing happened...
So my last resort was to install Cyonagen Mod. After an hour or two same thing happened...
I don't know what is the problem. I read about some peoples phones emmc failing and thus the freezing, but I am not sure yet.
Please could you guys explain what I should do to fix this?
Thank in advance!
I have the same problem. Starting on mid january. I'm on stock 5.1.1 with root and twrp recovery
Tried backup and factory reset
I went back to stock after I factory reset the phone. And still had the same problems.
People say that its a hardware problem... So I guess I'll have to send it back to Samsung soon.
I think I tripped the knox. I just have to unroot and get it back once again to stock and send it back. I hope that they accept it.
i have the same problem. my model is SM-N910W8 and I bought it from 2nd hand, so no receipt and no prove of purchase.
can I still send it back to samsung to fix it?
same problem as you and now my phone died completely .
my phone was 4 months and he has not supported any longer he died naturally lol.
my operator gave me another free under warranty because the phone had a faulty motherboard and after several back galaxy note 4
This started happening to me a week or so ago and my phone just got stuck in a boot loop after it froze and rebooted. I'm on the latest stock firmware. Tried factory reset, reflashed stock firmware, nothing helps. It still reboots (sometimes it almost gets booted completely, other times it reboots after 2 seconds.
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
EclipseX said:
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
Click to expand...
Click to collapse
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
HXOY said:
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
Click to expand...
Click to collapse
EclipseX said:
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
Click to expand...
Click to collapse
Spoke too soon, it's started rebooting itself again.
Same problems here since 2 days. I was on original 5.1.1 software... Very strange all those people with the same problems
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Davids said:
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Click to expand...
Click to collapse
Still having the same issue around the same time everyone else started experiencing it.
I also was rooted and had xposed installed on 4.4.4 before the issue started happening.
Try the solution provided here & report back..
http://forum.xda-developers.com/note-4/help/note-4-sm-n910f-freeze-restart-issue-t3439111

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