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I've noticed 4 distinct 'scuffs' or 'stains' that appear to be under my glass. I don't know how else to describe them. I didn't notice them when I first got the phone, but you can only see them at a good angle where there's no glare, so the may have always been there. Now I can't *not* notice them. I'll try to post a picture tonight, it's a bit hard to photograph. I think if someone has it they would know what I'm talking about...
Does it kind of look like a gel substance underneath the glass?
Sent from my Inspire 4G using XDA App
Hmmm maybe.. if I took a micro-drop of gel or glue and pressed it.... i'll try to post a pic later tonight.
its the oleophobic coating peeling off i think
Okay here are two pics of two of these things. I have four of them. I scratch and rub them and nothing, as if they are just beneath the surface...
From what I'm seeing it just looks like a scuff or scratch. I had a palm pixie before and it had the same markings on it.. Idk what it is.
Sent from my Inspire 4G using XDA App
I had something similar on my previous Nexus S. I think it's made from steam settling under glass.
I am on my second handset (Sprint) San Antonio, TX and both have had screen issues... I did notice something quite similar to your issue on my current handset but mine resides closer to the ear piece and camera... besides that I'm also experiencing the keyboard ghosting issue very visible when I open my notification menu.... I'm kinda hesitant to get a replacement since thus far my screens issues have only doubled ...
Neverland ranch
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
deeren said:
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
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He is correct, mine is doing the same thing. Look at it this way, at least the top of your screen isn't separating, mine flexes'and'goes up and down under minimal pressure and makes all kinds of noise, its weird.
Sent from my Xoom using XDA App
deeren said:
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
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I think this seems to be the most likely scenario from my google research and comparison of other pics. Ugh. Hopefully it won't get worse. What's the replacement/repair policy? Call Samsung or take it to Best Buy ? It's been over 30 days.
Definitely not scuff marks, I keep the thing in a sock and treat it like gold.
I am currently on hold waiting for a rep at Samsung.....it has been 1 hour and 45 minutes and I have not talked to anyone... so if calling Samsung is what you opt to do ... get yourself a samwich and a six pack before hand!!
So I finally got through to a rep.... and they said...
JK... I gave up after 5 hour hold.(seriously) ...and decided the issue was minimal at this point
Neverland ranch
I have similar problems, except it'll only show if I breath moist air on to it. If you cover it up with a decent screen protector, it should go away unless the mark is really deep.
As the thread subject says, I got a screen protector today but im not liking its display and ive also heard that Nexus 4's Gorilla Glass 2 is good enough to handle scratches, so just wanna have a general idea about what you people are having.
Thanks.
Sent from my Nexus⁴
nope. my n4 is completely naked. granted, i do have micro scratches on the back glass, the front glass is perfect.
I don't, did at first but when i went to replace it, didn't want to put one back on cos the screen was so much better without, only using bumper
simms22 said:
nope. my n4 is completely naked. granted, i do have micro scratches on the back glass, the front glass is perfect.
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Joey-UK said:
I don't, did at first but when i went to replace it, didn't want to put one back on cos the screen was so much better without, only using bumper
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Thanks for the replies, my back is safe with a back cover, was just worried for the front, from how much time are you using the device?
Sent from my Nexus⁴
hsn97 said:
Thanks for the replies, my back is safe with a back cover, was just worried for the front, from how much time are you using the device?
Sent from my Nexus⁴
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4-5hours? Screen on time
Sent from my Nexus 7 using Tapatalk 2
hsn97 said:
Thanks for the replies, my back is safe with a back cover, was just worried for the front, from how much time are you using the device?
Sent from my Nexus⁴
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since january. im a heavy user, the phone is always with me. i normally carry it in my back pocket. i have dropped it a few times, and it has slid across tables and fallen by itself, but no damage(luckily it has fallen on soft things, or ive broken its fall with my foot).
I never used one on any of my devices. Im pretty careful and the N4 guerrilla glass screen still looks new after 6 months.
I never use them..
Yes I always buy screen protector and case in same week I buy my phone. It protects it from scratches.
Sent from my Nexus 4 using xda premium
Joey-UK said:
I don't, did at first but when i went to replace it, didn't want to put one back on cos the screen was so much better without, only using bumper
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Same here. I've got a couple scratches on the front but meh.
I think screen protectors are stupid. Bumper case works fine for me.
nope because it always conflicts with my case.. so i gave up screen protectors.. and no scratch although the oleophobic seemed to have stopped working ...
Completely naked. Some scratches on the back but the front is fine.
Usage 5-6h a day since Nov last year.
Sent from my Nexus 4 using xda app-developers app
Nope Naked as the day i was born, Just the bumper had mine since dec:good:
People dont use screen protectors because they cant put them on hahah.fact
I only am using a rear protector on my wife's N4 because it's the only way to keep it from slipping off the orb. But my N4 has nothing on it.
Sent from my Nexus 4 using xda premium
Thread Closed, we dont need any more screen protection threads.
While I'm aware any number of cases can alleviate my concern, the SGS5's rear camera seems to be a more prominent protrusion out the back of the device than any of my older phones.
Am I just paranoid that I could scratch the camera lens (or at least the protective material around the lens) when it's sitting face up on a surface?
Or should I not be overly concerned about damaging the rear camera even if I slide my device around face up on a table (going with a smooth surface here, not brick or sand, etc.)?
Icculus760 said:
While I'm aware any number of cases can alleviate my concern, the SGS5's rear camera seems to be a more prominent protrusion out the back of the device than any of my older phones.
Am I just paranoid that I could scratch the camera lens (or at least the protective material around the lens) when it's sitting face up on a surface?
Or should I not be overly concerned about damaging the rear camera even if I slide my device around face up on a table (going with a smooth surface here, not brick or sand, etc.)?
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Paranoid? No. Cautious? Yes. Did I get an Otterbox for mine before leaving the store? DARN right.
kprice8 said:
Paranoid? No. Cautious? Yes. Did I get an Otterbox for mine before leaving the store? DARN right.
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I did the same lol
Screw the Otterbox, for half the price get this case, MUCH better! Had it on the S4, dropped, threw it and stepped on my phone, NOTHING happened to it
http://www.ebay.com/itm/351046202801?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
Dennisg34 said:
Screw the Otterbox, for half the price get this case, MUCH better! Had it on the S4, dropped, threw it and stepped on my phone, NOTHING happened to it
http://www.ebay.com/itm/351046202801?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
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Screw that case, I got my Otterbox for FREE.. :cyclops::victory:
kprice8 said:
Screw that case, I got my Otterbox for FREE.. :cyclops::victory:
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LOL well in that case all the power to ya! You usually don't get much for free from Verizon besides a headache
Dennisg34 said:
LOL well in that case all the power to ya! You usually don't get much for free from Verizon besides a headache
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More like FREE From best buy after coupons/rewards and such.
Icculus760 said:
While I'm aware any number of cases can alleviate my concern, the SGS5's rear camera seems to be a more prominent protrusion out the back of the device than any of my older phones.
Am I just paranoid that I could scratch the camera lens (or at least the protective material around the lens) when it's sitting face up on a surface?
Or should I not be overly concerned about damaging the rear camera even if I slide my device around face up on a table (going with a smooth surface here, not brick or sand, etc.)?
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I felt exactly the same...the only reason I even bought a case.
I used to be on the Otterbox bandwagon but I got tired of paying top dollar for a top device only to pay $50 to cover the damn thing up.
Sent from my SM-G900V using XDA Premium 4 mobile app
shoresteve626 said:
I used to be on the Otterbox bandwagon but I got tired of paying top dollar for a top device only to pay $50 to cover the damn thing up.
Sent from my SM-G900V using XDA Premium 4 mobile app
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Ya, so what did you switch to? ^^^^^^^^
I bought the S-View cover but it doesn't feel the same as the S-View for the N3. It still adds too much thickness and the "leather" doesn't feel that nice but it does have a raised edge to the back camera which can help protect from scratches when on a flat surface.
Sent from my SM-G900V using XDA Premium 4 mobile app
shoresteve626 said:
I used to be on the Otterbox bandwagon but I got tired of paying top dollar for a top device only to pay $50 to cover the damn thing up.
Sent from my SM-G900V using XDA Premium 4 mobile app
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I feel the same way with my HTC devices but all my samsungs (s3, s4, note 2, note 3) are ugly anyway mine as well cover them up
Sent from my HTC6600LVW using Xparent Skyblue Tapatalk 2
After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.
You sure it's under the glass and not just stuck to the top? It's strange that dust could get through. If so, I would contact the retailer and get it exchanged as it sounds like a defective handset.
VEAWA said:
After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.
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I'm having the exact same problem...it is driving me crazy.
Do you also own the black version?
timtom67 said:
I'm having the exact same problem...it is driving me crazy.
Do you also own the black version?
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Yes, black version.
I went to Samsung customer service. They told they dont see nothing strange (of course). They offered to send it to Samsung official service on Madrid (Spain) to check if there is some kind of physical damage and let them decide what to do.
So probably i will do that on monday. other 2 weeks without my phone.
Someone else with this problem? I just want know if its a problem or something normal.
Cheers.
VEAWA said:
Yes, black version.
I went to Samsung customer service. They told they dont see nothing strange (of course). They offered to send it to Samsung official service on Madrid (Spain) to check if there is some kind of physical damage and let them decide what to do.
So probably i will do that on monday. other 2 weeks without my phone.
Someone else with this problem? I just want know if its a problem or something normal.
Cheers.
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Do you have any photos of it?
Sent from my SM-G935F using Tapatalk
Any little defects phone company's like to brush off so it saves them money and time.
Sent from my XT1575 using Tapatalk
VEAWA said:
After a couple of hours on my pocket i noticed that there is a lot of dust under the glass just on the top of home button. No way to clean it. It´s sucks, phone which is supposedly IP68 water and dust resistant in two hours looks like my old note 4. Can´t take photos for now.
Any of you guys with black phone also noticed that? I can live with but it drive me crazy.
Cheers.
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You meant something like this? I have it as well.
iz1pp0 said:
You meant something like this? I have it as well.
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That sure looks annoying.
iz1pp0 said:
You meant something like this? I have it as well.
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I noticed that on mine today, a quick scrape with my nail removed it
CuBz90 said:
I noticed that on mine today, a quick scrape with my nail removed it
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How can you put your nail inside this micro hole?
iz1pp0 said:
how did you put inside your nail there?
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I suppose it wasn't actually under the glass. It was at the side of the home button.
The issue in the photo looks more like light from the screen to me.
Sent from my SM-G935F using Tapatalk
From my personal experience and "investigation" I was able to remove most of the dust with a very thin sheet of paper and lots of patience. I put the paper between the glass and the frame and pushed the dust out. It took a long time though.
As for the investigation part it appears that the black coating doesn't extend all the way to the edge of the glass which means there's a very narrow part of the glass where the dust can get stuck and stay visible.
It's a near perfect phone with 2 very annoying downsides, fingerprints and dust getting stuck around the glass frame, at least with the black version.
I have this same issue. Driving me crazy...
If these phones are supposed to be water resistant,have you tried to stick it under a tap to see if it washes out?
krico said:
If these phones are supposed to be water resistant,have you tried to stick it under a tap to see if it washes out?
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No... wouldn't that ruin it cause it water resistant but I don't think under any pressure though..
I have that issue around the speaker grill mesh
https://goo.gl/photos/VUv6LyYvH5KQQ6iF8
I have dust as well around the ear piece grill and around my home button.
Sent from my SM-G935T using XDA-Developers mobile app
It's annoying as hell but I guess I live with it unless it makes it way to the camera or the proximity sensor
Sounds like a defect.
Dust under the screen means that your phone is not water proof.
Id go back to the store and get another one.
I had this with a gaminng system. Took it back and got another one.
It does not mean it's not water proof it just means it's not sealed around the edge, it's sealed further in as there's a small crevice
Has anyone looked for, or found, a replacement for the top plastic layer of the phone? I don't need one right now, but as my plastic layer is gathering scratches I'll want to replace it eventually.
I got one from Motorola for the turbo 2 in the past, but looking around I haven't seen one for the Moto z force yet.
Sent from my XT1650 using Tapatalk
haven't really been actively looking for it but I asked a Verizon corporate store rep today if they had them in yet and so far no one has got them in yet.
Sent from my XT1650 using Tapatalk
JasonJoel said:
Has anyone looked for, or found, a replacement for the top plastic layer of the phone? I don't need one right now, but as my plastic layer is gathering scratches I'll want to replace it eventually.
I got one from Motorola for the turbo 2 in the past, but looking around I haven't seen one for the Moto z force yet.
Sent from my XT1650 using Tapatalk
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Once you have a new display, to avoid future scratches,, look into buying the "flexible" glass protector product from VZW...its the one made by vzw, make sure it says "flexible".
You will not even be able to tell when it is on the Z Force.
I used a razor and removed the shattershield plastic and replaced it with the pleson (new design) tempered glass. It's amazingly better.
Darkecrowe said:
I used a razor and removed the shattershield plastic and replaced it with the pleson (new design) tempered glass. It's amazingly better.
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No concerns about voiding the shatterproof warranty? Any better than just applying the pleson on top of the shattershield plastic? Still happy with the result?
I would like to know how that went. You were able to just use a straight razor and shave off the plastic? Did it damage the glass underneath at all? I can't stand this plastic!
I've never quite understood the appeal of glass screen protectors (well, aside from just liking the feel of glass), especially on a phone with a Shattershield display like ours. Why protect an unbreakable screen with a breakable screen protector???
I've used soft military-grade clear film protectors on the last 4 or 5 phones I've had, and I acknowledge that they feel different than glass, but after years with them, I'm guess I'm just used to it . I don't really miss the feel of glass. The way I look at it, this way I protect my unbreakable-but-plastic screen from scratches, and I never have to worry about cracking my protector. I've also found that they generally fit WAY better than glass ones, which rarely seem to go edge-to-edge. Just personal preference, I guess.
I've been very partial to Skinomi's TechSkin protectors. They fit like a dream, they're easy to apply (YES, the micro bubbles sometimes take a day or two to fully disappear, but they will!), and their warranty is great. I'm aware this doesn't really answer your question, but while you're waiting for the SS replacement layers to become available, I bet if you threw one of these on your phone, it would "cover up" the scratches you're accumulating while not having to add a thick, breakable layer to your phone. Just my two cents!
blynkofaneye said:
I've never quite understood the appeal of glass screen protectors (well, aside from just liking the feel of glass), especially on a phone with a Shattershield display like ours. Why protect an unbreakable screen with a breakable screen protector???
I've used soft military-grade clear film protectors on the last 4 or 5 phones I've had, and I acknowledge that they feel different than glass, but after years with them, I'm guess I'm just used to it . I don't really miss the feel of glass. The way I look at it, this way I protect my unbreakable-but-plastic screen from scratches, and I never have to worry about cracking my protector. I've also found that they generally fit WAY better than glass ones, which rarely seem to go edge-to-edge. Just personal preference, I guess.
I've been very partial to Skinomi's TechSkin protectors. They fit like a dream, they're easy to apply (YES, the micro bubbles sometimes take a day or two to fully disappear, but they will!), and their warranty is great. I'm aware this doesn't really answer your question, but while you're waiting for the SS replacement layers to become available, I bet if you threw one of these on your phone, it would "cover up" the scratches you're accumulating while not having to add a thick, breakable layer to your phone. Just my two cents!
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I just bought it from here:
https://www.motorola.com/us/products/moto-z-force-droid/moto-shattershield-replacement-lens
If you have a student in your family, there's even a discount. You need to validate it though.
Sent from my [device_name] using XDA-Developers Legacy app
xlow78 said:
I just bought it from here:
https://www.motorola.com/us/products/moto-z-force-droid/moto-shattershield-replacement-lens
If you have a student in your family, there's even a discount. You need to validate it though.
Sent from my [device_name] using XDA-Developers Legacy app
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Does it come with instructions on how to remove the old one and replace it? I would very much like to remove the shattershield on mine.
Sent from my XT1650 using Tapatalk
jmwils3 said:
Does it come with instructions on how to remove the old one and replace it? I would very much like to remove the shattershield on mine.
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Yes. When you scan the code it takes you to the instructional video. Good luck.
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xlow78 said:
Yes. When you scan the code it takes you to the instructional video. Good luck.
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Do you happen to have a link to the video?
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jmwils3 said:
Do you happen to have a link to the video?
https://youtu.be/3BILaq6dB24
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