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MDA got dropped (by a friend trying to be funny) about 18inches onto tile floor and into a small puddle. Caused small water spash into phone. Phone didn't work for 18hrs then T-Mobile store plugged in and it worked. Within 5 days the battery was fully dead 20 minutes after a supposedly full charge. I believe that the phone has not been charging the battery at all. --no lite comes on at all. At first a red light would come on but now nothing (same, new, original charger)I am willing to open phone to look for loose connection or do whatever else it takes. --just need to know how to proceed. Any help other than telling me to charge with original charger will be appreciated. I have read many threads here and none seem to mention this exact issue
charging phone
I have read in this forums a way to jump start the battery by using a 9v battery. Just do a search and hopefully it helps you.
Clem
the battery is not the issue
I am looking for someone who has taken apart the MDA to address this issue. I have a new battery, and charger and I think the phone has a loose connection, but I am a bit nervous to take apart the phone--I'm not as experienced as all the peeps on this forum
I have the Service Manual I can send it to you if interested.
I'm very interested in how to do this also since my wife has done almost the exact same thing to here MDA and now it won't charge. She also broke the button on top to power on/off the phone. Is there a replacement part I can purchase for this?
Hello,
I'm sure my Hermes is not dead, I'm just having ridicious battery problems.
My battery completely drained out, I saw the screen fade out and kind of "die" as it happened. I then couldn't even charge the Hermes up, so it seems the battery just ran out of juice period. I googled around and it seemed the only way to revive the battery again is doing some complicated wiry thing with alkaline batteries.
But instead of that I just bought a new replacement battery. But it still won't charge! Does this mean my Hermes actually did die? The battery WAS extremely low so I'm certain that it was the battery. The phone can't just die like that.
Thank you so much for your help. N.B. the phone LED won't even give a red light when plugged in without battery in. I hope that's not a bad sign...
Hey there just a guess but I had a simular problem in the past and it seemed to be due to a defective camera part draining power. Only way I was able to fix it was to remove the camera part and then put it back together.
If the red LED doesn't come on when you connect to the power without the battery then your Hermes is dead, good only for parts.... If the LED does light up, connect the battery and see if it turns amber(orangey) that means its charging.
It could be the internal fuse blew. Might be replaceable but could be costly....
Yes, after reading that other people could usually still see a red LED without the battery, I gave up.
Sigh...well at least I got to see my Hermes die...the screen gradually fading away in front of me....sniff.... I will miss it dearly.
- - -
But life moves on and hey hey hey I'm the proud owner of a new Blackstone! I just wasn't ready to upgrade yet...I wanted to wait until a capacitive screened successor to the Touch HD came out...sigh
But I suppose deaths of family and friends don't happen when you're ready for them
Goodbye my Hermes
eyupwolf said:
Hey there just a guess but I had a simular problem in the past and it seemed to be due to a defective camera part draining power. Only way I was able to fix it was to remove the camera part and then put it back together.
Click to expand...
Click to collapse
Dear eyupwolf, I have similar problems.
Camera just works some times, but after that it can not be initialised again and drains my battery out. So I don't use it anyway (since 99% times tried it didn't work). If I do, I have to reset Hermes many times to set things up.
Can you describe the procedure how you fixed (removed) that problem?
Thank you,
F
battery wont charge
I got the same problems with the Hermes 200. I tired the 3 AAA battries in serial connection but it didn't help.
I even tried to cool the battery for 30 mins in the freezer (an old trick to squeeze the last little bit from the battery) the phone turned on for about 10 seconds but the os never loaded up. the phone shows red when connected to usb without a battery but led turns off when battery is insterted.
I ordered a battery on ebay, but until it arrives does anyone have any other suggestions?
thanks
Scuter
PS. It had Olipro 2.10 spl and recently installed the amazing golden globe v9 rom http://forum.xda-developers.com/showthread.php?t=458456
which is amazing.
I bought a second hand HD2, however it arrived with a third-party chinese battery. I contacted the seller who apologised and said that battery was a replacement because the original didn't hold a good charge, and he would send the original through the post. The battery however was fully charged so I flashed all the neccessary files and installed NAND Android (my reason for buying it in the first place), however today - the same day it arrived - I noticed that the orange charge light was going off, usually when the phone screen went off. This necessitated plugging the USB lead back in again, and within sometimes less than a minute the same problem would occur. I have checked the battery prongs, reset the the phone, changed USB settings etc and the problem persists.
Just wondered of I should be worried...I am unable to find an identical problem to this on the forums so I'm assuming it's not a ROM issue. I am currently using the Desire port from DFT.
Would a cheap Chinese battery demonstrate this sort of problem?
The seller says he never had an issue of charging the phone.
My next resort is to flash Windows Mobile back on, but I'm at work and a bit anxious so was hoping for someone with some experience to reassure me!
All USB syncing etc works fine...it is literally just charging that's the issue.
Maybe it's your USB that's faulty. I had a faulty usb that would go on and off sometimes too. However I don't see why the battery would affect the LED light, as the battery has to be connected to the phone for it to stay on, and so the battery can't be losing it's connection with the phone randomly, so it's either your usb cord, or the port.
Word of advice, don't let your phone lose power cuz of the faulty charging. I assume you know that MAGLDR doesn't let you charge the phone while off, so a dead battery in our case, is a dead phone. Happened to me once cuz of my usb, luckily there was still a small amount of charge left after i took the battery out and placed it back in.
It's definitely not the cable as I've used an official HTC charger with it which does exactly the same thing. I've also tried with a Samsung MicroUSB charger from my Galaxy S
Maybe it's the usb port then... That's the worst case scenario because you'd have to get the whole motherboard replaced...
However if in winmo you don't experience the problems, then it was just some software problems, so try a different radio and build, and see if they work.
Edit:
Or maybe it's the LED that's faulty. (never heard of such a situation but anything is possible) >.>
Does it still charge even if the LED is not orange/on?
Thing is though I can pretty much get it to stay charging if I don't let it lock and the screen go off? Could this still be a problem with the USB port? I'm getting worried now as I don't like the hassle of sending things back through eBay. I'm wondering if the seller bought a spare battery thinking it was just a battery problem and isn't telling the whole story. Foolishly I didn't test the device with Windows Mobile, I just went straight into flashing as I had put Android on my friend's HD2 the other day in exactly the same way...his is even an ex Virgin Mobile phone like this one. Needless to say, he is having no charging issues.
Dude dont worry , the problem is the battery ! i got two chinese battery ones and both cant charge with the phone, i have to use eksternal charger Dont worry the red and orange led flashes constantly when i try to charge it
Just buy a cheap charger from ebay , and buy a oem htc hd2 battery
Hi thanks for your reply. Mine doesn't flash red and orange though: the orange light comes on as normal and the phone reports it as charging, but after a while (seems to be when the phone goes to standby most of the time) the orange light turns off and the charging symbol disappears. If I unplug and replug again the light comes back on for a period. I've not tested thoroughly but I THINK it will stay charging when I leave the phone out of standby with the screen set to stay on for 30 minutes. I really HOPE it's a battery issue but it sounds slightly different to yours as mine does at least charge to a degree. I'm worried there's a blown capacitor somewhere on the logic board that's making the phone charge malfunction but obviously there's no way of testing until I get a new battery.
It concerns me that the seller said he had no charging problems...he must have been able to charge it somehow as the battery was full when it arrived...could I have burnt something out when flashing?!
Mine do charge to about 50 % and then it stops
Im 100 % sure its the battery becouse the battery has a circuitboard inside of it, and thats often messed up considering its made cheap in china . But test it with your friends hd2 original battery You can 2 see if the wet indicatior has been activated
the " white " paper next to the battery poles should be white and not pink, alltso where the skrewholes of the phone that should allso be white just to make sure your phone is not waterdamaget
I don't think flashing could have burnt something out. Overclocking and generating a lot of heat can burn something out though.
Didn't you receive the stock battery? Why not try it with that, and if the problem stilll persists then it might not be the battery. Either way, it will help you to test out the phone with a stock battery.
I tried it again after a few hours and it charged for a fair while before the light went off again.
I don't have the original battery as the seller has yet to mail it to me.
Does anyone else think it's worth me trying out a stock Windows Mobile ROM to see if it works? Might be that Android ROMs are less forgiving of cheap batteries with dodgy circuitry..
UPDATE
Ok so I've flashed Windows Mobile onto the device and wiped Magldr. The phone now alternates between a green and an amber light on the charging indicator. Looks like Windows Mobile won't charge it at all!
Does anyone know what this means?
I've checked for water damage in the areas mentioned and there is no sign.
Well your best bet is to send it in for repairs. But I'd suggest you test the phone out first with a stock battery.
Well I Only bought the phone yesterday so I certainly won't be paying for any repairs.
Got a replacement battery today - a genuine HTC one.
Plugged in, switched on....flashing between amber and green
I have a nagging suspicion this is going to be an eBay refund nightmare.
have you checked that the pins on the phone is not bendt? pins where battery poles connect to phone
problem solved? fingers crossed
OK so as a last resort I flashed radio 2.15 to the device. Seems that this has completely fixed the problem as without even restoring the phone is now charging properly. It seems that a corrupted radio flash had affected the charge somehow....at least I hope so.
The same problem has not come back again today at all.
Might be worth throwing this solution in a problems and solutions section as I haven't found any reference to it on the net and it might fix things for others panicking over their handsets.
That's nice.
Good for you, since it's a hassle to deal with sending back the device and shizz like that.
was just searching is anyone had a similar problem like me. to the OP yours sounds like my problem.
Had these fake OEM batteries for a while now. Until recently they have been charging ang turning off in 1 1/2 minutes. put a genuine OEM battery in and the problem is gone.
My solution was OEM can charge thru phone but fakes cant, use fakes as backup and charge it thru a desktop charger. goodluck
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Edit : Update : Now I have installed a custom ROM (CM 13.1 by Temasek) and now the phone is charging like it should but it charges till 82~85% and then stops charging. Cant give the phone to the service center because I unlocked the BL.
thesaurabh7777 said:
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Click to expand...
Click to collapse
Maybe fault in hardware.
Automated reply by JARVIS
K.khiladi said:
Maybe fault in hardware.
Automated reply by JARVIS
Click to expand...
Click to collapse
Thanks for the reply bro. I have updated the thread so can you tell me what is the problem.
are you using the original charger and cable ?? charge the Device when it's off then turn onforum.xda-developers.com/showthread.php?t=1782420
I'm having this exact same problem on my xt1575. I bought it from a nice dude on Swappa, but he seemed pretty green concerning phones in general. He rooted/unlocked it, then appears that he kept the stock ROM while flashing the franken kernel. I didn't notice this for the first day or two as I opened it and poked around for some signs of something loose/water damage: nothing.
I couldn't sleep last night, so all morning I've been doing what I can to play around with clearing caches, flashing different ROMs, and anything else I can find in the software side, but aside from somehow getting it to get past the previous cap of 4% to a whopping 25% before slamming down to 11% (percentages waver constantly), I'm stuck and desperate to figure it out. I've even tried the stock turbo charger, the stock charger for an old Moto X 2014, and as of writing this just now a Samsung quick charger for the giggles.
I have parts for all kinds of Moto X 2014/Nexus 6 lying around, so I took the risk of connecting a Moto X 2014 battery up to see how it behaved. It read the battery level around mid-seventies and didn't seem to drop at any exaggerated rate but still kind of bounced around a tad. It would charge at times, but otherwise still wouldn't show the battery as being charged. I didn't think too much of it because the 2014 is of course a different model at a much smaller capacity, so I didn't want to try leaving it on the charger for fear of overcharging. The only thing left that I haven't done is hook up the Play battery to another motorola because I don't have any screens to monitor progress and see how consistently it reads to determine if it's the battery that's somehow gone wonky.
So in summation/where I'm at right now: I'm having this same problem; I've tried both hardware and software tinkering to no avail; I feel this is still somehow kernel/software related, but I'm not sure how to completely obliterate everything to start from stock. Please forgive how scatterbrained I am right now, I'm tired yet wide awake and irritated with the whole situation; there's NOTHING I can find in the forums or elsewhere outside of stock replies like "are you using the original charger?"
My moto x play not change in normal it only charge in factory mode that to 75-82℅ only.
Let it discharge fully then put on charge without booting up
PSxplay said:
Let it discharge fully then put on charge without booting up
Click to expand...
Click to collapse
I have did that still it's not charging, it's showing power symbol without percentage showing.
Shajj99 said:
I have did that still it's not charging, it's showing power symbol without percentage showing.
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Click to collapse
I have tried after battery fully drain, still it's not charging again I am charging mobile in factory mode. Is there any solution please help me. In factory mode i am not getting signal.
So no change in behavior. I did notice that when in TWRP that the CPU Temp value is crazy, and any reporting software says the battery is at -23.8° C and always cold, even on a brand new replacement battery (obviously send like that is what's keeping it from charging). I even went as far as to put a heat gun on it from a distance to artificially actuate any sensors and got nothing. The one time it did report normal temps it charged fine for a whole day but hasn't returned to normal since. This **** is maddening...
I know this is a long shot, but have you tried resetting the battery stats?
http://forum.xda-developers.com/showthread.php?t=1699687
I had this problem but yesterday I can solve that
First I put stock firmware
Wait for fully discharge
And wait full shutdown
I put an moto g 2013 charger (550mA 5V)and led stay on around 5 min but not charge
After put Nokia n86 charger (1A 3.5V)5 min and not charge
After i put an orginal moto turbo charger
And start to charge wait for 9%
Turn on the phone
Clear battery stats with battery calibration app
Wait for full discharge
Wait for full turn off
I put a Nokia n86 charger wait 5 minutes vibrates and start to charge like the beginning
Any other suggestions or solutions? Still my phone only charges in recovery mode. I have a aukey fast charger. Tried different kernels and roms without success.
The solution with the nokia chargers seems really strange and i dont have that type of charger.
Regards
Someone fixed this? I have the same problem and can't solve it. I have cm 13 by temasek and the first time the x play charged up to 83% but after a full discharge and a clean of battery stats, I olny could charge it via factory mode, like in stock 6.0.1
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
pulpokraken said:
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
Click to expand...
Click to collapse
So, may the problem be in the pins when the battery is plugged into the mb? I'll try that! thanks!
Still having this issue, the solution with the chargers didn't work for me, neither the battery solution, suggestions?
How to solve the problem?
Please
Same issue
My Moto X Play has the same issue. It will only charge in Factory Mode. I had this issue before at 10-11 months old and had it 'fixed' under warranty, now 2-3 months later the same issue has occurred. Of course the warranty is only 1 year...
Glad I am not alone in this issue but i wish there was an easy fix! Putting me off getting another Moto...
Same problem occurred with me( Moto X Play).
My phone was not charging, it was stuck in some percentage and was not increasing or neither decreasing while plugged in to charger. But when i put it into recovery mode, it charges. But that was not the solution to the problem.
So, i have tried factory reset.
but problem was not solved.
i googled for the solution, but couldn't find the right solution. And i was stressed (I have a girlfriend, and living in very distance relationship, for me a smartphone is very important).
And was thinking of buying a new phone but not the Motorola, but couldn't afford at the time.
At the same time, i thought of repairing it by myself, by fixing the battery properly.
Without thinking about voiding the warranty and Motorola support, i unbolt every screw of the phone. and finally , finally, finally i made it by removing the battery and fixing it again(charger was plugged while removing the battery and fixing, and phone switched off while removing).
And now my phone is charging properly.
Hope I have helped every person concern to this same problem.
Thank you
I recently had my nexus 6p battery replaced. I was told it was replaced with the Huawei brand battery. The capacity seems to be normal again. However, I have noticed that my phone is randomly shutting off about once a week. It will go from using it to just completely blank screen and off. The battery will be at any charge percentage, but when I try to turn on the screen or turn on the phone, it just stays blank. It only works if I plug the phone in, wait for the charging indicator, then I can unplug it and turn on the phone..
I have noticed this has happened when I opened my camera app and when I opened snapchat. I think this is a coincidence, but I am unsure.
I noticed when I plugged the phone in when it had turned off, I noticed a very feint red flash of light below the ear piece. This is supposed to be where the light sensor and proximity sensor are at.
I had it happen again to me when I was opening Android Messages when I was with one of the repair guys that replaced the battery. I used a USB A to C cable to plug it into a computer and then into my phone to show him that plugging it in jump starts it and the battery is not dead. However, this resulted in a bootup, then blank screen. Leaving it plugged in has it bootup and then blank screen and back to off animated charging. Thinking phone was dead dead, I went home and tried to call warranty. In the process, I plugged it into my computer, USB C to USB C and the phone turned on and booted up. My computer has a thunderbolt 3 port. My guess is the power supplied by the USB 2.0 type A port was too low to give it the jumpstart. But when I plug it into the chargers I have at home, which are more powerful, it is enough to jump start it and get it working again. Maybe it is a coincidence about the different charger outputs.
Any thoughts?
I think it might be a battery issue and people were telling me it was part of what's going on in that lawsuit.
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Click to expand...
Click to collapse
exactly true...:good:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Click to expand...
Click to collapse
This is great to know, thank you. I'm having exactly the same problem as OP. I replaced the battery myself, I have no doubt that the battery is a cheap knock-off version even though it's got the Huawei branding and regulatory info on it.
I'll order another battery and see what happens. Cheers
I got the battery replaced and everything is great. Great battery life and no more restarting and locking up. Definitely was a battery issue.
what's the name of battery please?
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
any link?
Probably Oreo 8.1 issue
gallegus said:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
Click to expand...
Click to collapse
I have the same issue as everyone else posting here, except my battery is the original. The battery performance follows normal usage patterns. This means when I charge it, it eventually reaches 100%. When I'm normally using the phone on battery, it slowly discharges. Any phone acts like this.
My problems started when Oreo 8.1 was first installed. Other than being on the beta channel, this phone is not altered, or rooted.
Within fifteen minutes of using the phone heavily while on battery, the phone decides to shut down. The bars at the top and bottom of the screen turn bright red, the screen is greyed out, and it says "Shutting Down" in the middle of the screen. I have not traced this to any particular activity of mine. Usually just reading news or mail. When the phone shuts down, restarting will not work. It gets to the "android" screen, and shuts off again..
When I plug it into the charger The lightning bolt battery shape appears on the screen. Then the filling battery is shown, and it starts filling from very low. The second cycle of the filling battery starts filling from where I expect it to be: in the 80-95% range the phone was at when it crashed. At that point I can restart the phone, while plugged into the charger or not. The battery level indication after the phone is back is exactly what the battery was charged to when the phone crashed: usually 80-95%. I do not think it is a battery problem. I think the battery monitoring software is being interfered with.
Usually I can listen to an audio book with the screen off for a long period of time without triggering the crash. This does not require any network activity. Maybe that's a clue. Also, I have never crashed the phone while it is plugged into the charger. Maybe when the phone is in charging mode, the low battery monitor is not active, so it can't shut down the phone.
I have started putting adb into tcpip mode, and I've captured a few system logs of the phone as it crashed. There is no obvious crash at the end, but there are always a series of strange events, such as permission denials, and processes being killed. I think there may be an out-of-memory condition occurring. There is so much noise in the form of security violations being inserted into the log that it is difficult to determine which error is leading to the crash.
Perhaps I should try going back to Oreo 8.0.
xdamember143 said:
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
Click to expand...
Click to collapse
Where does one find such a battery?
Caboose27 said:
Where does one find such a battery?
Click to expand...
Click to collapse
I bought mine on eBay awhile back but don't know if anyone sells the original batteries anymore. You can try though
nexus 6p shutdown issue
did going back to 8.0 solved nexus 6p shutdown issue..even exactly i am facing this i
No, I replaced the battery and that fixed the issue.