Hey guys, I just recently installed the SM-G935U over SM-G935T Firmware, everything went well, it was a first time first go. the problem came after I rooted the SM-G935U. At first everything was working right, but after a couple of boot ups I started to get this message "Service Provider Update" "your device will restart to configure features supported by the new SIM card." I already did a factory data reset and that doesn't take away the message. I re-flashed the SM-G935U and it worked, message was gone, at first I thought i had to do with the security policy updates, since I forgot to turn it off the first time. So I turned it off and re-rooted the phone but same thing, after a couple of boot ups the message comes back again. and the problem is that you can do anything on the phone because the message is always there, if you take out the SIM card, everything works normal, but as soon as you put it in the message comes back again. even with the SIM card inside the phone everything on the background seems to work fine, I even get better service that with the SM-G935T firmware, so my question is, what is it that i need to freeze so I don't get this message again, because even when hit OK, the only thing it does is tries to updated but receives an error message and sends you to recovery mode. and when you restart the phone message is still there.
I'll appreciate any help, i would like to try other things before i re-flash The SM-G935U but without root.
Thanks In Advance.
OK I think I found a solution hopefully if someone has this same issue will help them.
http://forum.xda-developers.com/galaxy-s7/help/whats-package-service-provider-update-t3425169
Related
My unrooted unmoded Legend got updated twice today. First update was some wifi performance fix and then the second one (Froyo) did not have much description.
After update, it was getting stuck at "loading" after booting. "Process com.android.phone is not responding" started poping up.
Did a hard reset. Now it displays "No SIM card in phone. Please insert a SIM card." Tried three different SIMs. Same message..
Can someone help me short of sending it back to retailer. Does anyone else have the same problem?
Hallx said:
My unrooted unmoded Legend got updated twice today. First update was some wifi performance fix and then the second one (Froyo) did not have much description.
After update, it was getting stuck at "loading" after booting. "Process com.android.phone is not responding" started poping up.
Did a hard reset. Now it displays "No SIM card in phone. Please insert a SIM card." Tried three different SIMs. Same message..
Can someone help me short of sending it back to retailer. Does anyone else have the same problem?
Click to expand...
Click to collapse
I'm not a pro, but I had the same problem, try to run the phone wihtout simcard after hard reset, it should run you thru the first settings, after you do them, turn the phone off and put the sim back in. That Helped me... but as of this moment I'm thinkin of downgrading, the froyo for legend is a mess, nothing really works, com.android.settings keeps crashing and I have huge reception lossses all the time ... people can't even call me
Hi all, I'm new to the forum and need some help. I have an MF3 rooted GS4. Last night I did a factory reset and after going through the process, I received a message that said com.android.phone process stopped working. I tried to make a call and had no issues. I was also connected to home wifi so no data issues. Today I added ATT visual voicemail (worked before the reset) and couldn't get an authentication and it said check APN. I go into that and notice the settings are gone and there is no option for Phone or ATT - I also can't access any 4G LTE data. I found some APN settings, entered and then it worked. I then did one more reset to ensure all was well and start from scratch and the processed stopped message showed up again.
Edit: this also shows up each time I restart the phone. Eventually goes away and LTE Data shows up.
Why does the process show up after reboot? Is there anything I can do to make the error go away? Anything wrong with using the APN manually entered if it works?
Thanks for any help you can provide
So I found out that the APN settings stick and I have LTE, but the error shows up twice on each reboot. Hoping someone can help me to get this fixed.
I was on CyanogenMod 12.1 and everything was fine.
For work related reasons I had to temporarily switch back to touchwiz so I made a full nandroid backup with latest TWRP.
I factory reset the phone to get rid of everything but realised I forgot to do something so I flashed the backup back to the phone but it kept hanging at 99% for 15 minutes where it said "restoring modem".
I figured it was just some kind of glitch or bug so thought what the hell and pulled the battery and after starting the phone back up everything seemed fine untill I later found out I couldn't receive calls and text messages anymore.
I proceeded to flash official modem and bootloader through odin which was succesfull but I was still unable to receive calls and texts.
Thinking that just flashing the official firmware from samsung back to the phone would restore the ability to receive texts and phonecalls I proceeded. Did another factory reset because of bootloop.
Now I am on official firmware and everything works, but I'm still not able to receive calls and texts! I'm getting pretty desperate now so I hope someone knows a sollution!
EDIT: I just did a crosscheck and there is nothing wrong with the sim. Something in the phone is not right!
EDIT 2: Ok... so after the crosscheck and placing the sim back in the S5 suddenly everything works again... I'll just leave this here for the next one...
Can you check whether you still have your IMEI? It should be on Settings->About device->Status
Riyal said:
Can you check whether you still have your IMEI? It should be on Settings->About device->Status
Click to expand...
Click to collapse
Hey thanks for your reply! For some strange reason, after using my Sim in another phone and then switching back to the s5 everything worked fine again.
Let me preface this with some quick info about the phone. I bought it two years ago and it was SIM locked to Vodafone, Vodafone basically told the guy selling it to me it'd take 6 weeks to unlock so to get around this I went to a third party phone shop who told me they unlocked it but it wasn't until later I realised they had actually changed the IMEI of the device to get it to work. This was okay though, the phone worked fine and didn't give any real issues until two weeks ago.
Two weeks ago my N910F on Kyubi Note 5 Port ROM began telling me "not registered on network" (couldn't make calls, texts or use 3G), I went through standard troubleshooting with my carrier and it didn't appear to be on their end (the SIM worked in a Galaxy S 3 I have spare). I decided to update to 6.0.1 stock from Sammobile using Odin to see if it solved the issue, unfortunately it didn't. I was advised by something I found online to check if the IMEI was blacklisted on Swappa- turned out it was. I brought it back to the shop who had originally changed the IMEI. The guy in the shop told me it wasn't blacklisted but the reason for no service was because the device had a sum of "none" where the serial number should be when you dial *#06#.
He "fixed" the devices by changing the IMEI again and reverting to 4.4.4. He told me not to update it and everything would be fine. Obviously I wasn't too happy with being stuck on KitKat so he told me if I need to come back within 2 weeks after breaking it again that he'll fix it for free. Now the phone on 4.4.4 was giving a serial number and everything appeared fine.
I flashed 6.0.1 onto it and again the S/N became "none", but everything still more or less worked despite this. Since then I have Rooted it, flashed TWRP and installed Xposed. Once I installed Xposed problems began to arise again, the phone is reporting the SD card as corrupted repeatedly, everytime the phone turns on, once finished booting I will get a black screen with just a navigation bar and an empty battery icon (then after 2-3 mins it's fine), 3G wouldn't work at all, wifi passwords aren't being remembered, following boot I get the error message "process system is not responding would you like to close it".
Thankfully I made a backup in TWRP before putting Xposed on the device and restored the system to that this morning, which fixed the 3G issue but all of the other problems are still there (despite not having been there before Xposed was installed).
What should I try now? Should I go back to the guy again? Should I try revert to stock 4.4.4 or 5.1.1 through Odin? I'm really tempted to just cut my losses and sell it, but I love the phone so much. Any help is massively appreciated.
piratezilla said:
Let me preface this with some quick info about the phone. I bought it two years ago and it was SIM locked to Vodafone, Vodafone basically told the guy selling it to me it'd take 6 weeks to unlock so to get around this I went to a third party phone shop who told me they unlocked it but it wasn't until later I realised they had actually changed the IMEI of the device to get it to work. This was okay though, the phone worked fine and didn't give any real issues until two weeks ago.
Two weeks ago my N910F on Kyubi Note 5 Port ROM began telling me "not registered on network" (couldn't make calls, texts or use 3G), I went through standard troubleshooting with my carrier and it didn't appear to be on their end (the SIM worked in a Galaxy S 3 I have spare). I decided to update to 6.0.1 stock from Sammobile using Odin to see if it solved the issue, unfortunately it didn't. I was advised by something I found online to check if the IMEI was blacklisted on Swappa- turned out it was. I brought it back to the shop who had originally changed the IMEI. The guy in the shop told me it wasn't blacklisted but the reason for no service was because the device had a sum of "none" where the serial number should be when you dial *#06#.
He "fixed" the devices by changing the IMEI again and reverting to 4.4.4. He told me not to update it and everything would be fine. Obviously I wasn't too happy with being stuck on KitKat so he told me if I need to come back within 2 weeks after breaking it again that he'll fix it for free. Now the phone on 4.4.4 was giving a serial number and everything appeared fine.
I flashed 6.0.1 onto it and again the S/N became "none", but everything still more or less worked despite this. Since then I have Rooted it, flashed TWRP and installed Xposed. Once I installed Xposed problems began to arise again, the phone is reporting the SD card as corrupted repeatedly, everytime the phone turns on, once finished booting I will get a black screen with just a navigation bar and an empty battery icon (then after 2-3 mins it's fine), 3G wouldn't work at all, wifi passwords aren't being remembered, following boot I get the error message "process system is not responding would you like to close it".
Thankfully I made a backup in TWRP before putting Xposed on the device and restored the system to that this morning, which fixed the 3G issue but all of the other problems are still there (despite not having been there before Xposed was installed).
What should I try now? Should I go back to the guy again? Should I try revert to stock 4.4.4 or 5.1.1 through Odin? I'm really tempted to just cut my losses and sell it, but I love the phone so much. Any help is massively appreciated.
Click to expand...
Click to collapse
Changing the IMEI is illegal in most countries and therefore the discussion thereof is prohibited on XDA.
Thread closed.
I've bought a new S8 from T-mobile Germany.
Before initial boot, another SIM was inserted, and I restored all my apps from Google account. And set up a lot of things.
After some time the following message appeared: "Restart phone to finish installing your service provider software".
The phone needs to be reset to factory settings in order to install eventual bloatware from my service provider.?!
It seems this message appears at least after each restart.
Since I'm not willing to loose many hours for a new setup of all my logins etc., my question is how to disable this stupid thing.
Strangely, no information about it on the web.
tomsag said:
I've bought a new S8 from T-mobile Germany.
Before initial boot, another SIM was inserted, and I restored all my apps from Google account. And set up a lot of things.
After some time the following message appeared: "Restart phone to finish installing your service provider software".
The phone needs to be reset to factory settings in order to install eventual bloatware from my service provider.?!
It seems this message appears at least after each restart.
Since I'm not willing to loose many hours for a new setup of all my logins etc., my question is how to disable this stupid thing.
Strangely, no information about it on the web.
Click to expand...
Click to collapse
So what happens when you restart the phone? Does it install anything?
No, after restarting everything is as normal, no installation of anything.
Just another message appears which tells that the phone needs to be factory reset in order to finis installing service provider's software.
This is because you phone is part of the OXM CSC. You can just ignore this message, when you do decide to do a factory reset (which need to be done manually through the settings) then your phone will change to the right CSC where your SIM is from. I have this constantly when I travel and change SIM's in my S8.
Hello
Did you solve it ? I have the same problem
Same issue - No internet available
Hello I have the same issue .
But when I change sim cards, I have no internet and only EDGE signal . Please help !
I simulated this message and did not reset. Not have any problem. Everything is work as expected.