S7 Edge Smart Switch Update Unknown Error - Samsung Galaxy S7 Edge Questions and Answers

I have a rooted S7 Edge (G935FD) which I was about to update using Smart Switch (PC). However, as soon as I press the update button, an error windows pops up telling me that there is an unknown error. Anyone here who experienced something similar and has a solution? Please help! Thanks!

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I think i bricked my new Samsung S7 edge help please ;_;

So i was rooting my phone with TMWP then my phone was encrypted so i used Odin with an original AP of my samsung device
in the progress of doing that i canceled the progress.
so now i keep getting An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software. so i did that but now i am at this step, telling me to put the phone in recovery mode but when i try to do that it keeps giving me the same error (An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software.)
Im freaking out right now if you guys could help PLEASE.
Intervasion58 said:
So i was rooting my phone with TMWP then my phone was encrypted so i used Odin with an original AP of my samsung device
in the progress of doing that i canceled the progress.
so now i keep getting An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software. so i did that but now i am at this step, telling me to put the phone in recovery mode but when i try to do that it keeps giving me the same error (An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software.)
Im freaking out right now if you guys could help PLEASE.
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Probably the phone is not detected?
Sent from my SM-G925F
How are you getting to recovery mode?
Should be Vol Down + Home + Power all at the same time
Are you able to power off your device?
If not, press and hold Power + Vol Down until it vibrates or you see it turn completely off, then hold Home (while still holding Power and Vol Down).
Give that a shot to get to recovery.
I had this problem when i tried messing around with TMWP. I dont belive there is one for the S7 egde US models to my knowledge or at least not for att currently due to the us and international models having a different processors International having a Exynos 8890 and US models having a Snapdragon 820. Im pretty sure because of those having different processors TMWP needs to have a build for both processors to my knowledge fix me if im wrong.
Heres what i posted on another thread about trying to flash your phone back to stock and it not working.
Post:
So I would suggest going to this post here and downloading the ODIN 3.12
http://forum.xda-developers.com/showthread.php?t=2711451
I was trying to unroot for a clean root and this one worked for me the one made by PrinceComsy did not work for the flashing the stock ROM but it did work for flashing the ENG Boot ROM. I used 3 out of the 4 file to flash the stock rom I didn't select the BL file at all but you can if you want.
If this help you or you need further/help assistance please feel free to reply to this post
Intervasion58 said:
So i was rooting my phone with TMWP then my phone was encrypted so i used Odin with an original AP of my samsung device
in the progress of doing that i canceled the progress.
so now i keep getting An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software. so i did that but now i am at this step, telling me to put the phone in recovery mode but when i try to do that it keeps giving me the same error (An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch Pc software.)
Im freaking out right now if you guys could help PLEASE.
Click to expand...
Click to collapse
I had the same problem. It is a screen that says something along the lines of 'Update failed' or 'an error occurred during update'. It turned out for me that that actually was recovery mode just with the error screen. Plugging it into Kies on that screen allowed the emergency firmware to work and fix my phone.
BCSC said:
I had the same problem. It is a screen that says something along the lines of 'Update failed' or 'an error occurred during update'. It turned out for me that that actually was recovery mode just with the error screen. Plugging it into Kies on that screen allowed the emergency firmware to work and fix my phone.
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Click to collapse
Thats great to hear. If you need help doing anything else please feel free to pm me.
My samsung SM-G935FD has the same problem and I tried with Smart Switch and Kies but they say my device is not supported can anyone help???

Please help

I flashed a custom rom called pf2 in this thread and it was outdated and my phone is broken. Blue screen with white error symbol and below saying "An error has occurred while updating the device software" "Use the emergency recovery function in the smart switch pc software" but it says my device is not supported in smart switch. Please help!!! Galaxy s7 AT&T flat (g930a)
nvm fixed it
@FreshIce21 post how you fixed it, for those that may have this trouble in the future..
Went into download mode and flashed stock. I thought I couldn't get into download mode so that's y I panicked, sorry.

Galaxy s6 edge plus error

so i got my hands on a s6 edge plus live demo unit. so i decided to root it but that failed, then i installed a custom rom and it worked. so i tried to install xposed so i booted my phone into recovery mode but i had an error message that said about the frp lock, but now when i boot my phone it keeps booting to recovery mods and i can't boot it normally. so i searched the internet and found nothing, so i tried myself but i got my phone in an akward situation now... when i boot it up i immedtiatly get a screen saying "an error has occurred while updating the device software. use the emergency recovery function in the smart switch pc software". i tried that but it said my device wasn't compatible and even with Kies and Kies 3 i had the same message. and when flash anything with odin even the stock files it says it failed and my phone says that frp lock thingy again... so can anyone help me please because i really want that phone to keep...

Tried to use Smart Switch to Upgrade to Nougat and it bricked my phone HELP!

I saw Nougat was out. Usually I do an Odin update, but didn't. Figured Smart Switch was fine.
It started. Then failed. Had me go into emergency recovery mode. That didn't work. Crashed.
Now my recovery/only screen says "An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
I tried to use Odin with the latest firmware and it started for a second and then had an error and wouldn't continue.
Is my phone completely bricked?
If you have the Verizon variant, plug the S7 edge into a desktop or laptop, download and set up Verizon Repair Assistant, let it repair your phone and let us know how it goes.

Samsung Galaxy Tab E SM-T377AZKAATT error message after flash failed & restart.

Was flashing original firmware on to Samsung Galaxy Tab E SM-T377AZKAATT using Odin3 to bypass FRP lock, it said that flashing failed. I restarted device. Now I have an error page saying; "An error has occured while updating the software. Use the Emergency recovery function in the Smart Switch PC software." Didn't back up device or have Smart Switch installed on PC before flash. Smart Switch says that device isn't compatible with Smart Switch. What can I do? Please help.
lankyjr123 said:
Was flashing original firmware on to Samsung Galaxy Tab E SM-T377AZKAATT using Odin3 to bypass FRP lock, it said that flashing failed. I restarted device. Now I have an error page saying; "An error has occured while updating the software. Use the Emergency recovery function in the Smart Switch PC software." Didn't back up device or have Smart Switch installed on PC before flash. Smart Switch says that device isn't compatible with Smart Switch. What can I do? Please help.
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Well I flashed the original recover file with Odin3 and repaired the error screen. Now my device boots normally to the device setup. However now it is still Google FRP Locked. Can anyone provide me with how to bypass this. The device is running on Android 6.0.1 factory firmware. I have tried all my frp lock software I have found for my Windows 7 PC. Please help.

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