Sprint V20 Connectivity Issues? - LG V20 Questions & Answers

Hello everyone on XDA,
Just got my V20 in the mail and was super hyped for it, but I've noticed a problem I've never had before; when connected to Wi-Fi (or Mobile Data) whenever I leave home for a period of time, and come back, after awhile, video playback will break.
For example, I can load web pages, browse, etc, but I can't watch a video sent from messenger, can't load them on instagram, YouTube even gets stuck in looping (and before my factory reset it would just give me a playback error on YouTube) but when I exit the app (I have YouTube Red) videos will play in the background, so it's to say I can hear the audio fine, but I just can't seem to get playback to work.
A powercycle (turning the phone off and on) fixes this problem, but honestly, I don't want my phone to do this at all.
P. S.
I've talked with a Sprint representative and he's the one that suggested the reset, and I we hoping that'd fix my problem, but he said the other option was that I'd have to send the phone in (which I really don't want to do).
He also mentioned it may have something to do with my phone having problem connecting to the tower nearest my house whenever I come home, and that it may be a hardware issue. (But I can get audio fine, just not video playback).
-=EDIT=-
After having the V20 for a few, the aforementioned problem happens less, but also seems more than just a connectivity problem.
For example, whenever YouTube begins to have issues, I'll update the profile (Sprint) and then will retry and test with other apps that show media (such as videos in messenger or instagram) and none of these videos will playback.
I'm not quite sure what the problem is as I've never had it before, but I'll try to hang on to this V20 until 7.1 and if I notice it any longer after that, I'll just have it replaced.
If you have any suggestions, let me know.

Bump.

I'm having the exact same problem!! The video playback keeps on breaking up, I don't know why. Everything from youtube, Instagram and messenger and then sometimes apps start crashing. I need to restart the phone by then, its strange.
I'm using a H990DS dual sim version though.
Perhaps this is a software issue, currently waiting if there's a patch to it, have you tried contacting LG?

I have not experienced this problem. I think you have a bad phone

Related

Audio Loss. Observation

Even with auto-sync turned off, you have probably noticed that google contacts
keeps syncing on an irregular basis. It's not supposed to do this and for some reason when it does it slows down the phone BIG time.
In my experience, the only time I lose the audio (phone slows, audio goes, have to reboot) is when the google contacts are trying to sync.
If you aren't on a call when the contacts sync, the phone slows and recovers fine on its own. If you are on a call...curtains.
If the google sync issue is corrected...the problem may go away. I have no idea how to attempt to do this but I really think these issues could be tied together.
natheoni said:
Even with auto-sync turned off, you have probably noticed that google contacts
keeps syncing on an irregular basis. It's not supposed to do this and for some reason when it does it slows down the phone BIG time.
In my experience, the only time I lose the audio (phone slows, audio goes, have to reboot) is when the google contacts are trying to sync.
If you aren't on a call when the contacts sync, the phone slows and recovers fine on its own. If you are on a call...curtains.
If the google sync issue is corrected...the problem may go away. I have no idea how to attempt to do this but I really think these issues could be tied together.
Click to expand...
Click to collapse
Just one problem with that statement...when on a call, EVDO (all data) drops out, meaning sync isnt possible. However, could it be possible that those experiencing issues have a problem with data continuing while on a call wrecking havoc? Just an idea. Have yet to experience this yet and hopefully wont.
hmmmm interesting
ive too also have been dealing with the audio issues, my thing is it doesnt do it all the time, my phone sometimes does have a google sync issue at times, where it kind of hangs, i too have noticed that when i loose audio my sync is connected, but when its completely off theres no probs, meaning i never have to retart phone. idk im beat once my sync is done when i flash a rom i completely turn it off and i un check always on mobile in settings, and my audio issues went away................
im not sure if this is what you guys are talking about, but ive been having an issue that is driving me insane. I can make and receive calls fine, however no sound is transmitted to either party (my mic and speaker don't work). The only thing that fixes it is a restart, then its usually only the first one or two calls after the restart that work fine, after that its lights out again. always on mobile is unchecked, contacts/mail/calendar are set to manual sync and nothing else really pulls data without me initiating it.
Ive been on with Sprint all week about it and they are sending me a replacement and credited me back the past month, so we'll see if its a ROM or a hardware thing cause the second the replacement comes in its getting rooted and flashed
I have flashed Fipz' 2.0d on my phone, my co-worker's, and my wife's. The first two phones have worked just fine, from the first boot, however, after flashing it several times, my wife's hero continues to lose audio. I have even tried the update.zip that was supposed to help it.
The only differences that I can account for is that I rooted and flashed the two working ones on a Windows computer at work, and my wife's I rooted and flashed at home in Ubuntu.
It doesn't seem likely to me that I did anything different, (other than the required differences in the code when rooting) on my wife's phone than I did on the other two.
After 3 wipes, SD Format and re-partitions, and reconfiguring her phone, it still gets that audio issue. The longest it has lasted without doing it is about 6 hours.
I have absolutely no clue what could be causing this lol
SchmediumTux said:
I have flashed Fipz' 2.0d on my phone, my co-worker's, and my wife's. The first two phones have worked just fine, from the first boot, however, after flashing it several times, my wife's hero continues to lose audio. I have even tried the update.zip that was supposed to help it.
The only differences that I can account for is that I rooted and flashed the two working ones on a Windows computer at work, and my wife's I rooted and flashed at home in Ubuntu.
It doesn't seem likely to me that I did anything different, (other than the required differences in the code when rooting) on my wife's phone than I did on the other two.
After 3 wipes, SD Format and re-partitions, and reconfiguring her phone, it still gets that audio issue. The longest it has lasted without doing it is about 6 hours.
I have absolutely no clue what could be causing this lol
Click to expand...
Click to collapse
To complicate things, I'm on a mac and have flashed MatrixROM. So, it looks like nobody is safe...Ubuntu, Windows and Mac. I noticed someone had posted a possible fix a little bit ago. I may give that a shot as it's incredibly frustrating. I wish there was a way to send all calls to voicemail, cause its pointless to have them connect through right now.
hopefully anyone who wants to test the new fix has. if not please do. its on the thread i started and it uses a variation of "fixes". as stated before, we know what causes it but not really sure how to fix it. im working with a very good dev to create a kernel and ramdisk to fix it with everything working.
wifi doesnt work with the fix as of right now. but anyways hope it helps.

WIFI Call quality sucks

I've noticed that the call quality when I'm wifi sucks. Its all static and cuts in and out. I get better calls on 1 bar than on full wifi signal. I'm running the ice rom and have the settings set to "wifi preferred". I really need to use it just wish it worked well. Any ideas on why it wouldn't work well?
I'm using the stock ROM and my wifi is equally bad. Must not be a ROM specific issue.
I'm having a similar issue. When I initiate a call, the first 10-15 seconds are extremely garbled and suffer from severe buffering, almost like I'm watching a youtube video with a really weak internet connection. Once those first 15 seconds pass, everything seems pretty much normal, but of course there's a good chance that the call doesn't get that far because the person on the other end can't hear me, and I can't hear them.
I'm on the stock ROM. I've tried three factory resets, and each time, that has restored completely normal functionality, but after a day or so, the garbled audio problem returns. I initially thought it was being driven by a conflict with recently installed applications, but I've removed them all and still have had no luck.
Anyone else have any idea what's going on here? Thanks!
E
on stock rom and use the wifi calling when ever i'm home. sounds fine, no lag issues and no dropped calls. Like the wifi more then cell network. may be the wifi network?
I'm on a stock ROM and have zero issues over WiFi. I get very poor signal in my house (just fine outside...) and have had no issues or quality problems via my WiFi.
All,
For those of you experiencing this problem, particularly one that exhibits itself in the way I described in my previous post: do you have the app Watchdog installed? On a whim, I uninstalled that this afternoon, and now my WiFi calls are no longer all jumbled, laggy and compressed at the start of a call, as they were even this morning. The only change I have made to the phone since this morning was the removal of Watchdog. I haven't even rebooted the device. I know that my WiFi connection was strong in both instances, so I don't believe that was the issue.
So, try uninstalling Watchdog, if you have it. I'm curious to see if this helps anyone else!
E
evannole said:
All,
For those of you experiencing this problem, particularly one that exhibits itself in the way I described in my previous post: do you have the app Watchdog installed? On a whim, I uninstalled that this afternoon, and now my WiFi calls are no longer all jumbled, laggy and compressed at the start of a call, as they were even this morning. The only change I have made to the phone since this morning was the removal of Watchdog. I haven't even rebooted the device. I know that my WiFi connection was strong in both instances, so I don't believe that was the issue.
So, try uninstalling Watchdog, if you have it. I'm curious to see if this helps anyone else!
E
Click to expand...
Click to collapse
I do have watch dog lite installed, I'll give it a shot and uninstall it.
I am Jack's MT4G

YouTube not working on T-mobile with SM-G950U1

Every other music, and video service I have tried works just fine. YouTube for some reason loads the first 5-6 seconds of the video, and just stops. I have tried disabling the app, and then updating it. I have wiped the cache. I have spent a couple of hours on the phone with t-mobile. Nothing is helping. YouTube works just fine over Wi-Fi. The same thing happens when I tether to my tablet. It will load videos from the mobile site. What can I do guys? Should I flash the t-mobile firmware on my unlocked device? I am at my wit's end. T-mobile says it can't be anything to do with their service, even though it worked just fine before I switched service this morning.
Anyone have any ideas? I have tried alternative YouTube apps, and they all work. However I wouldn't want to rely on just using them, because I loose the ability to sign in with most of them. With the only one I found that I can sign in on, OGYouTube, I have to chose which tab I want to see, instead of being able to swipe from recommended to subscriptions, and such. SO is there a way to get the official YouTube app working, or is there a better app I don't know about?

Strange Sync/Download Issues on Multiple OP 6T Handsets

Hello all.
I ordered a OnePlus 6T (non-T-Mobile, 128 GB, 8 GB RAM) on launch day, which I received last week.
Once I logged in with my Google account and started trying to download apps, I noticed that it was taking forever to even start the download from the play store (it says "downloading" but the progress bar does not appear, and then maybe 45-60 seconds later it starts downloading the app). Once the actual download starts, the speed seems about normal. It also takes it forever to load images within the play store and to sync my Gmail account. Push notifications are also delayed for gmail and hangouts, if they ever appear at all.
I did multiple factory resets and OP tech support remotely flashed a fresh factory rom for me, but this didn't help the problem. I returned the device and ordered another, which I just got today. I'm having the same exact problems, which seem bizarre to me since I haven't been able to find anything online suggesting this is a common bug, even though I've now experienced it on two handsets.
A related little glitch I noticed, I'm on T-Mobile, and when I have VoLTE and WiFi calling enabled, Hangouts crashes whenever I enter any text in a message field.
It seems to me the phone is having some issue syncing/connecting with Google's play services/servers. I've tried restarting and clearing the cache on both Google Play Services and the Play Store, both of which I've also verified are up to date. My OS is up to date as well. I have recreated the problem on multiple Wi-Fi networks as well as over cellular data.
Does anyone have any insight into what might be causing this? I really like the phone aside from this major issue...

Nokia 6 TA-1025 - WhatsApp voice recording no longer working

Hi there,
since the beginning of December I am unable to playback the WhatsApp voice messages I send, not only I cannot play them but the receivers cannot play my messages either.
It was working perfectly before, but suddenly it stopped. I could not find a reason, so I factory reset my phone, reinstalled WhatsApp from scratch, but no go.
When I hit the Play button, it just stays there, the cursor does no move anywhere. I am pretty sure the phone records the messages, but nobody is able to listen to them. The audio settings are correct as well as permissions.
Am I the only one experiencing this issue?
I can only think this is due to an update from WhatsApp that has generated a software conflict with this phone, which is why I would like to know if anybody else is experiencing this problem.
Thank you!
Alex
Anybody?
kwajongen said:
Hi there,
since the beginning of December I am unable to playback the WhatsApp voice messages I send, not only I cannot play them but the receivers cannot play my messages either.
It was working perfectly before, but suddenly it stopped. I could not find a reason, so I factory reset my phone, reinstalled WhatsApp from scratch, but no go.
When I hit the Play button, it just stays there, the cursor does no move anywhere. I am pretty sure the phone records the messages, but nobody is able to listen to them. The audio settings are correct as well as permissions.
Am I the only one experiencing this issue?
I can only think this is due to an update from WhatsApp that has generated a software conflict with this phone, which is why I would like to know if anybody else is experiencing this problem.
Thank you!
Alex
Click to expand...
Click to collapse
My uncle is facing the same issue you mentioned. Tried resetting the phone but no solution so far. Looking for solution.
I spoke to the 'so called' WhatsApp customer support, they are aware of the issue and they said it will be fixed in the future. Mind, this was 6 weeks ago.
I asked for an ETA, they said they have none.
Obviously they do not care about the few Nokia phones around, therefore they will never fix this.
Very disappointing, but there is nothing we can do if their app sucks.
I am facing the same issue. tried clearing the cache, resetting the app, changing to a new phone number, and at the end resetting the whole phone. It just refused. I think it might have something to do with the version of Android. it has Android 9 so I might try to see if there is a good rom with android 11 or 12 and see if that helps.
Any solution? I have this problem fow months. Is possible change the android to another version to fix?

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