Related
I spoke with Verizon Customer service , they said the note 4 will be available on 10/17 . He did not even know the Note Edge existed , I am hearing rumors that it will be available only in certain country's is this true ? I was about to preorder the 4 but ill wait for the Edge.
xan3x said:
I spoke with Verizon Customer service , they said the note 4 will be available on 10/17 . He did not even know the Note Edge existed , I am hearing rumors that it will be available only in certain country's is this true ? I was about to preorder the 4 but ill wait for the Edge.
Click to expand...
Click to collapse
Yea tmobile us shipping note 4 10-17-14
They have the note edge up there also but only a data if fall 2014.
It'd been said that the note edge will be released in the US in Nov 2014.
How many they will have has not been said yet.
I hope they have enough. I sign up to be notified once perorders start.
xile6 said:
Yea tmobile us shipping note 4 10-17-14
They have the note edge up there also but only a data if fall 2014.
It'd been said that the note edge will be released in the US in Nov 2014.
How many they will have has not been said yet.
I hope they have enough. I sign up to be notified once perorders start.
Click to expand...
Click to collapse
thank you
xile6 said:
Yea tmobile us shipping note 4 10-17-14
They have the note edge up there also but only a data if fall 2014.
It'd been said that the note edge will be released in the US in Nov 2014.
How many they will have has not been said yet.
I hope they have enough. I sign up to be notified once perorders start.
Click to expand...
Click to collapse
I spoke with Tmobile customer support over a billing question and asked about the note edge and when they should be released. He said it should be available for pre-order on October 24th and will be available on November 3rd or the 4th. I asked about price but said we only would know when pre-order will be available.
alex15032 said:
I spoke with Tmobile customer support over a billing question and asked about the note edge and when they should be released. He said it should be available for pre-order on October 24th and will be available on November 3rd or the 4th. I asked about price but said we only would know when pre-order will be available.
Click to expand...
Click to collapse
Thank you.
I went to tmobile and samsung online chat and they both didn't know.
But i have heard nov 4th as the date before.
Also I was on another post and it had links to screen protectors that had release dates or nov 15 to 17th.
So it all point for a for sure release of the Note Edge in Nov 2014.
I do know i will preorder it as soon as i get the email to do so.
I'm going to best buy tomorrow since I'll have some time then and I'll check if they got a demo phone.
xile6 said:
Thank you.
I went to tmobile and samsung online chat and they both didn't know.
But i have heard nov 4th as the date before.
Also I was on another post and it had links to screen protectors that had release dates or nov 15 to 17th.
So it all point for a for sure release of the Note Edge in Nov 2014.
I do know i will preorder it as soon as i get the email to do so.
I'm going to best buy tomorrow since I'll have some time then and I'll check if they got a demo phone.
Click to expand...
Click to collapse
I'm dying for this phone too but have you seen some of the estimated prices on it? They say about $1200... That's a lot for a phone but thankfully I have enough saved up for it
I can't wait to see what developers are going to do with that side bar
alex15032 said:
I'm dying for this phone too but have you seen some of the estimated prices on it? They say about $1200... That's a lot for a phone but thankfully I have enough saved up for it
I can't wait to see what developers are going to do with that side bar
Click to expand...
Click to collapse
I truly can't see it costing that much.
The iPhone 6 plus 128gb is only $950
So I couldn't see the edge being much more then that.
I really think it should be $800 to $850 that would leave the note 4 $100 cheaper. Which sounds about right.
Verizon CS told me note 4 will be $699.
Sent from my SCH-I605 using XDA Free mobile app
xan3x said:
I spoke with Verizon Customer service , they said the note 4 will be available on 10/17 . He did not even know the Note Edge existed , I am hearing rumors that it will be available only in certain country's is this true ? I was about to preorder the 4 but ill wait for the Edge.
Click to expand...
Click to collapse
I also talked to a vzw rep today and was inquiring about the note 4 and was informed the device would be available October the 17th I also asked about the edge and I had to repeat myself then the rep said I didn't know there was a note edge he said were did you see that or hear about the note edge I asked him if he had a computer setting in front of him and he replied yes sir... then I said Google it, after I said that I hung up. Then I started singing.....Oh my starie eyed surprise sundown ta sunrize.....gettn jiggy wit it....da da da da da da da.....sheeeewie
---------- Post added at 09:33 PM ---------- Previous post was at 09:32 PM ----------
xan3x said:
I spoke with Verizon Customer service , they said the note 4 will be available on 10/17 . He did not even know the Note Edge existed , I am hearing rumors that it will be available only in certain country's is this true ? I was about to preorder the 4 but ill wait for the Edge.
Click to expand...
Click to collapse
Edit, I also heard that it would be available only in certain countries also!
If Verizon and the other carriers were NOT getting the Edge then they were all stupid to put these up on their websites
http://www.verizonwireless.com/wcms/consumer/devices/samsung-galaxy-note.html
spridell said:
If Verizon and the other carriers were NOT getting the Edge then they were all stupid to put these up on their websites
http://www.verizonwireless.com/wcms/consumer/devices/samsung-galaxy-note.html
Click to expand...
Click to collapse
dont say bull**** like that to scare people!
the USA carriers have "ordered" Note Edge from samsung, that' why it' on their website.
NoteEdge is on display and you can play with it on selected BestBuy, if there is no plan for Edge in usa, it wouldnt be displaying on Best Buy.
netnerd said:
dont say bull**** like that to scare people!
the USA carriers have "ordered" Note Edge from samsung, that' why it' on their website.
NoteEdge is on display and you can play with it on selected BestBuy, if there is no plan for Edge in usa, it wouldnt be displaying on Best Buy.
Click to expand...
Click to collapse
Yep.
Idk where everyone is getting these facts.
It's 100% coming to the USA.
I also highly doubt it will be $1,200.
More like $850 to $950.
Now limited stock I believe. I can see them selling out fact and needing a month between resupply.
But that's pretty much it.
Sent from my SM-N900T using XDA Free mobile app
mwebb34 said:
I also talked to a vzw rep today and was inquiring about the note 4 and was informed the device would be available October the 17th I also asked about the edge and I had to repeat myself then the rep said I didn't know there was a note edge he said were did you see that or hear about the note edge I asked him if he had a computer setting in front of him and he replied yes sir... then I said Google it, after I said that I hung up. Then I started singing.....Oh my starie eyed surprise sundown ta sunrize.....gettn jiggy wit it....da da da da da da da.....sheeeewie
---------- Post added at 09:33 PM ---------- Previous post was at 09:32 PM ----------
Edit, I also heard that it would be available only in certain countries also!
Click to expand...
Click to collapse
The VZW rep also said they get notified every 30 days of new devices. I am wondering what and if I will use the curved part of screen or just save the 700 bucks and stay with my note 2 which runs nice , but geeks have to be happy with their electronics lol.
The first Samsung Galaxy Note Edge release date is now confirmed for late October with a specific Galaxy Note Edge release date now confirmed for October 23rd.
Last month, Samsung hosted an Unpacked event in Berlin, Germany where it announced a slew of new products including two new Galaxy Note models dubbed Galaxy Note 4 and Galaxy Note Edge. The Galaxy Note 4 will be the true successor to last year’s Galaxy Note 3 and it will go on sale with a number of high-powered features starting in mid-October. The Galaxy Note Edge release date had, up until today, been non-existent with vague information pointing to a possible release after the Galaxy Note 4.
(GottaBeMobile)
Was just at my local TMO and was test driving the Edge. They have no official date but said the same thing "Most likely after the Note 4 release".
While asking someone working in a tmobile store, he said that the phone will cost around $1200, which was followed up by his manager saying that it translate to a bit more than $50 a month. Seriously hope that the price premium is not that high...
Good afternoon,
in Corea, where is it possible to buy it? I looked around any online store with no luck...
Cheers,
i believe japan will get it first ahead of korea (i know makes no sense lol)
sev7en said:
Good afternoon,
in Corea, where is it possible to buy it? I looked around any online store with no luck...
Cheers,
Click to expand...
Click to collapse
You can buy a Japanese version on eBay.
http://www.ebay.com/itm/PSL-NTT-Doc...1547696861?pt=Cell_Phones&hash=item4addbc7add
JoganJani said:
You can buy a Japanese version on eBay.
http://www.ebay.com/itm/PSL-NTT-Doc...1547696861?pt=Cell_Phones&hash=item4addbc7add
Click to expand...
Click to collapse
Yea I posted that a few hrs ago.
Nice to see that the phone will be coming out soon
Sent from my SM-N900T using XDA Free mobile app
I'm interested but ebay scares me lol
http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
ekerbuddyeker said:
http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
Click to expand...
Click to collapse
and this is why I still have both my Note 7s, smh
Got told today at AT&T to keep my note 7 new shipments should be in Monday or Tuesday
I better be able to trade this crappie s7 edge for my note 7....can't tell people that you can have them do it then tell them they can't that's just messed up big time.
Sent from my SAMSUNG-SM-G935A using Tapatalk
AT&T has their exchange policy for the note 7 clearly posted on their site. They will honor the exchange back to note 7. This article is anything but official anyway so I wouldn't read too much into it.
ShrekOpher said:
Got told today at AT&T to keep my note 7 new shipments should be in Monday or Tuesday
Click to expand...
Click to collapse
Yup very true AT&T Store Manager is a friend of mines he said the same thing, then i Will replace mines even though there's nothing wrong with mine's.
Running On Samsung Galaxy Note 7 N930A Wicked Dark Carnage Edition Theme
I hope that's true. Don't like this edge too much and there's nothing else out there in would want.
This whole fiasco has really [email protected] me off. So much wasted time.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
Then looks like who ever wrote the article is just trying to start a panic.
Sent from my SAMSUNG-SM-G935A using Tapatalk
sharkattack99 said:
Then looks like who ever wrote the article is just trying to start a panic.
Click to expand...
Click to collapse
Click bait for sure
I've been to the AT&T store here in Dearborn 3 times in the last few days. First time then didn't seem to know why they weren't selling note 7 anymore. The second time (after I told them the first time) they still had no other information on it. Today I went in and told them I wanted a temporary 7 edge. Not one person at the story knew about the $25 or that the phone I was to get could be returned and didn't believe me. I showed them the recall page for AT&T and still didn't get it....Asked me to show them were it said that the temp phone could be returned. I spouted out quite loudly "you guys are bull****" and just as loudly said "you're not going to rip me off". At the same time I heard them telling another customer the same crap.
I went home and posted a shot at them on facebook then called AT&T on the phone. They told me that the store was "very wrong" and should have known all about how to work the recall. Said I should go to another store to get it taken care of. I plan to go back to the store I started with. Make them put out a 7 edge that I'll use and return in less than a week (hopefully) plus the paper work.
cordell12 said:
and this is why I still have both my Note 7s, smh
Click to expand...
Click to collapse
Haha.. EXACTLY!!
So I chatted into AT&T a short time ago, we all know these guys are not the most informed. The chat rep informed me that the replacement devices will not be in for roughly 1 month.
Always go to corporate stores. Avoid the rest since they are just authorized retailers barely batter than department store locations since their policies can and sometimes do differ or are just outright ignorant.
ekerbuddyeker said:
http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
Click to expand...
Click to collapse
Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?
fortesquieu said:
Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?
Click to expand...
Click to collapse
What do you mean, "Wait"? That's exactly how it is supposed to work.
fortesquieu said:
Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?
Click to expand...
Click to collapse
That's exactly what AT&T write in their release. Actually I didnt pay / receive anything when I did the swap. They just annotated my account that it's a loaner.
It is possible that carriers are dealing with this different this than if people ordered direct from Samsung.
However, I'm sure the next switcheroo won't be straightforward.
If I was LG I would be rushing to full this his void with the v20. What an opportunity.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
I went to an authorized reseller and they told me they wouldn't help me. That the chance of my phone exploding was so low that I should just hold onto it until ATT would do a swap via mail. So much BS.. I called the att 1800 number and they told me that store was completely wrong and to go to a corporate store. Went to a corporate store (30 minutes away) and took about 30 minutes to switch me to a temporary loaner s7. Now how we get a note 7 again, no one knows.... Or when..
---------- Post added at 09:50 PM ---------- Previous post was at 09:16 PM ----------
Oh and even now Samsung's official recall site says you only get a j... I'm guessing it doesn't apply to us that switched before they changed their minds..
spoke to local ATT store, and they once again told me if I am not having issues I can keep my devices. but if I want they will swap them and will take back the loaned devices. she also told me I can get any device in the store, and still switch back to note 7 when it comes in. millage seems to vary from store to store, she also told me it must be a "Corp" store, not a auth retailer.
meatlocker said:
What do you mean, "Wait"? That's exactly how it is supposed to work.
Click to expand...
Click to collapse
Ahh. We didn't have that option here in Canada. Either S7/Edge with the difference refunded or a cheap loaner.
http://about.att.com/story/att_statement_on_exchanges_for_the_samsung_galaxy_note7.html
AT&T Statement on Exchanges for the Samsung Galaxy Note7
MOBILITY / Dallas, Texas, 9 days ago ShareFacebookTwitterLinkedInEmail
Samsung and the CPSC (Consumer Product Safety Commission) strongly recommend that you power down and stop using your Galaxy Note7 device immediately. Click here for the CPSC’s full statement.
Because safety is our top priority, customers are strongly encouraged to exchange the Samsung Note7 for a new device. Return it with any Note7 accessories for an exchange as soon as possible to your local AT&T retail location.
Samsung and the CPSC have asked all retailers, including AT&T, to stop selling the device. Customers with a Note7 may select a Galaxy S7, Galaxy S7 edge, Galaxy S7 active, Galaxy Note7 (when available) or any other smartphone, and may also return any Note7 accessories.
Customers who exchange their Note7 can keep their new device, or trade it in later for a new Note7, when available. For more information on the device exchange process, please visit www.att.com/note7 for more information.
https://www.att.com/esupport/article.html#!/wireless/KM1122948
Can I exchange or return my Note7 if I am out of the normal return period?
Yes!
How do I exchange my Note7?
Return to the location where you purchased your Note7 and bring your device, charger, accessories, packaging, and receipts you have to process your exchange without a restocking fee. Click here for a location near you AT&T store locations.
I purchased my Note7 online or via the phone. How do I exchange?
If purchased online or through phone order, please visit an AT&T store. If you are unable to visit an AT&T Retail location or one is not in your area, please call 800.331.0500. At this time, please power down your device. Please do not ship your Note7 back; further direction will be provided at a later date.
Will I be able to return my Note7 even if it is damaged?
Exchanges and returns will be honored regardless of condition of the Note7 device.
Can I return my temporary device and accessories for a new Note7 when it is available?
Yes! Your temporary device needs to be undamaged (no water damage, cracked screen, etc.) in order to return it for the new Note7. To protect your temporary device, you can purchase accessories like cases and screen protectors that also can be returned.
Will I be able to return my accessories for my Note7 that I purchased from AT&T?
Yes, Note7 accessories can be returned to the AT&T location where you purchased them or if you purchased online, you can return them to the nearest AT&T store.
Main att store here told me same thing i should swap and highly encouraged to s7 or s7edge as a loner and I could switch back to the note when the new shipment arrives for free. I opted to keep mine and charge it only when im near it. I charge it on a mouse pad I have on my glass desk. I love the phone to much to bring it back only to wait after I preordered on the 3rd.
While in the store last night I noticed Samsungs new promotion for the Galaxy phones. S7 and S7 Edge which was a Gear VR/256GB MicroSD.
Since I am getting a Galaxy S7 Edge as a temporary replacement I asked if I could use this device to submit for this promo. They indicated there is no reason why not as I will be given a receipt and I am technically purchasing this "Loaner" till the Replacement Note 7 arrive in what they said is currently 2-3 weeks.
So if you are interested in a free Gear VR (Supposedly the new version that is compatible with the Note 7) and like me you are turning in your phone to the store for a temporary replacement you can take advantage of this offer.
https://promos.samsungpromotions.com/tryonthefuture/
Update:
My Gear VR Promotion is moving along: Submission Approved. Preparing for Shipment.
are they giving the new GEAR VR or the old one?
christophec said:
are they giving the new GEAR VR or the old one?
Click to expand...
Click to collapse
I think it will be new one..cause if you go to the link below, the old one 2015, doesnt have Note 7, S7 nor S7 edge as part of compatible devices. Unless they didnt update that page, but if you go into the 2016 page, it has all of them listed like s6,s7,note 5, note 7
Can anyone confirm this?
http://www.samsung.com/us/mobile/virtual-reality/gear-vr/gear-vr-sm-r322nzwaxar/
Djapatos said:
I think it will be new one..cause if you go to the link below, the old one 2015, doesnt have Note 7, S7 nor S7 edge as part of compatible devices. Unless they didnt update that page, but if you go into the 2016 page, it has all of them listed like s6,s7,note 5, note 7
Can anyone confirm this?
http://www.samsung.com/us/mobile/virtual-reality/gear-vr/gear-vr-sm-r322nzwaxar/
Click to expand...
Click to collapse
Take this with a grain of salt. But the T-Mobile rep indicated it was the 2016 Model.
Well based on the pic in the promo it is the 2016
Sent from my SM-N930T using Tapatalk
So I did some digging. All the reference material from the promotion website is showing the 2016 Model. The setup instructions refer to the USB-C Adapter(which is 2016 only) so by all accounts short of calling Samsung it looks to be the current 2016 Model being offered. 99.99 retail (The older model is 79.99 now) That leads me to believe it is the new model.
From the promotion Page
Gear VR Setup: samsungpromotions.com/TryOnTheFuture/Setup
This is the document that references the 2016 model in association with the "TryOnTheFuture" promotion page.
Wondering why this was offered with the Note 7. Was there a promotion when the S7 was released?
They are giving out the new one per the terms and agreement of the promotion
https://promos.samsungpromotions.com/TryOnTheFuture/en-us/Rules
mgbotoe said:
They are giving out the new one per the terms and agreement of the promotion
https://promos.samsungpromotions.com/TryOnTheFuture/en-us/Rules
Click to expand...
Click to collapse
Sure is:
4. GIFT DETAILS: Upon verification of the Offer Claim Form and receipt (determined by
Sponsor in its sole discretion), the Participant will be sent his/her choice of either a Samsung
Gear VR (SM-R323NBKAXAR) (est. $99.99 value) and an Oculus content bonus (est. $50
value), redeemable as a digital download from the Oculus store or a 256GB microSD EVO+
memory card (est. $249.99 value) (each a “Gift”).
http://www.samsung.com/us/mobile/virtual-reality/gear-vr/sm-r323nbkaxar-sm-r323nbkaxar/
I just talked to the customer service, ordered the s7 edge replacement.
she said : - no need to send the note 7 until the new one arrive... i will send it back with the loaner one if i want to have the new note 7.
- samsung will switch off the device september 30th (is that true? i was reading that this was a rumor, but the lady was pretty accurate in everything she told me)
she also said that it will take a few hours before I receive an email confirmation and agreement because there is only one person entering manually all the IMEI and agreement's details for the note 7 replacement .. lol.
DeadPhoenix said:
While in the store last night I noticed Samsungs new promotion for the Galaxy phones. S7 and S7 Edge which was a Gear VR/256GB MicroSD.
Since I am getting a Galaxy S7 Edge as a temporary replacement I asked if I could use this device to submit for this promo. They indicated there is no reason why not as I will be given a receipt and I am technically purchasing this "Loaner" till the Replacement Note 7 arrive in what they said is currently 2-3 weeks.
So if you are interested in a free Gear VR (Supposedly the new version that is compatible with the Note 7) and like me you are turning in your phone to the store for a temporary replacement you can take advantage of this offer.
https://promos.samsungpromotions.com/tryonthefuture/
Click to expand...
Click to collapse
Hey Man. I have a question as far as your loaner galaxy 7s edge. What was the procedure to get the loaner 7s edge? I went on Sunday to the store and they said that they would have to reimburse my account for the n7 then I can make the purchase for the s7 edge as if it was a new phone. Then repeat the procedure again when I get the new n7. I was also told the the loaner program is only done through the mail. They would mail it to me once I returned the n7. When I was at the store I was under the impression that the rep just didn't want to be bothered with the paper work because when I said I was going to do the transaction to get the s7 edge he said they had none left. Can you please let me know what the procedure was. Thanks sorry for getting off topic. Lol
Sent from my SM-N930T using XDA-Developers mobile app
christophec said:
I just talked to the customer service, ordered the s7 edge replacement.
she said : - no need to send the note 7 until the new one arrive... i will send it back with the loaner one if i want to have the new note 7.
- samsung will switch off the device september 30th (is that true? i was reading that this was a rumor, but the lady was pretty accurate in everything she told me)
she also said that it will take a few hours before I receive an email confirmation and agreement because there is only one person entering manually all the IMEI and agreement's details for the note 7 replacement .. lol.
Click to expand...
Click to collapse
I honestly think the answer is YES and no.
Yes - If the device shows exchanged and is reported to Samsung as exchanged by the provider then it makes sense they will deactivate it.
No - if not exchanged status they can't turn it off.
Official word is No from Samsung but I think the answer is conditional as stated above.
lildoggs said:
Hey Man. I have a question as far as your loaner galaxy 7s edge. What was the procedure to get the loaner 7s edge? I went on Sunday to the store and they said that they would have to reimburse my account for the n7 then I can make the purchase for the s7 edge as if it was a new phone. Then repeat the procedure again when I get the new n7. I was also told the the loaner program is only done through the mail. They would mail it to me once I returned the n7. When I was at the store I was under the impression that the rep just didn't want to be bothered with the paper work because when I said I was going to do the transaction to get the s7 edge he said they had none left. Can you please let me know what the procedure was. Thanks sorry for getting off topic. Lol
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
Basically what you just described. I was a JoD customer. It was my first JoD. They returned the Note 7 and Jod'd me to the S7 Edge. The Rep confirmed I will still have 3 JoD's on my account after this edge. So I am still good and am not wasting it.
They let you exchange your note for a loaner in the store, because they told me to call customer care and have it shipped out
Awesome, I'll gladly take a new Gear VR to go along with the 256GB microSD I got with the Note7 promo...goof stuff
I had the edge 7 and I got the gear vr as a free gift back in March. Is this the same model?
thegameksk said:
I had the edge 7 and I got the gear vr as a free gift back in March. Is this the same model?
Click to expand...
Click to collapse
No. It is the new model that was released along side the Note 7
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
truckerdewd said:
No. It is the new model that was released along side the Note 7
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
Click to expand...
Click to collapse
Ugh. I ordered the memory card thinking that it was the VR I already have. Crap.
thegameksk said:
Ugh. I ordered the memory card thinking that it was the VR I already have. Crap.
Click to expand...
Click to collapse
I had already bought the new one the day after my Note 7 arrived and have been trying to sell the older Gear VR I just bought back in July. I selected the Gear VR in the promo cause I really don't nerd anymore sd cards, I have plenty of those around the house. I will sell the Gear VR I just bought since I haven't used it and keep the promo one since it comes with bonus stuff.
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
lildoggs said:
Hey Man. I have a question as far as your loaner galaxy 7s edge. What was the procedure to get the loaner 7s edge? I went on Sunday to the store and they said that they would have to reimburse my account for the n7 then I can make the purchase for the s7 edge as if it was a new phone. Then repeat the procedure again when I get the new n7. I was also told the the loaner program is only done through the mail. They would mail it to me once I returned the n7. When I was at the store I was under the impression that the rep just didn't want to be bothered with the paper work because when I said I was going to do the transaction to get the s7 edge he said they had none left. Can you please let me know what the procedure was. Thanks sorry for getting off topic. Lol
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
https://explore.t-mobile.com/samsung-galaxy-note7-recall#2
I called the number listed here. I told them I wanted a replacement note 7 when they became available. They told me to turn off my current note 7 and store it in a safe place until the replacement note 7 became available. Then they told me to pick any phone I wanted as a loaner phone, shipped out next day air and I have it in my hand now.
So I had to return my phone note 7 stupid recall. I got the s7 edge t mobile is it the best phone to get or wait for the v20 or something else thank you
I'm in the same boat.... I'm going with the S7 Edge... samsung pay and gear vr are things I don't want to go without... plus samsung oled screens are so good, i have a hard time using anything with an IPS screen.
Same here grabbed s7 edge. At least 256 card works.
Sent from my SM-G935T using xda premium
I am in the same boat and somehow it feels wrong :crying:
Chr0nicDreamz said:
I am in the same boat and somehow it feels wrong :crying:
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Agreed. The Note 7 was great, and this is not so much.
A friend reminded me, too late, of the S6 Edge+. No water resist, no SD card, but bigger, faster, better sound than the S7 Edge. I have to have SD card, so I might not have gone that way, but it's a great phone for the money. Can be had on eBay for $300.
Seme here , I'm on s7 edge it's not to bad , I like it
S7 beats S6. I had both.
Sent from my SM-G935T using XDA Premium 4 mobile app
S7e isn't a bad phone. It's the note7 minus spen and iris scanner. The screen difference feels negligible in hand ( my s7e almost fit my n7 case perfectly...... )
I'm not happy with losing the n7 but T-mobile is taking care of me. I'm technically buying the s7e on installment but any money put towards the s7e will be applied to the n7 ( or n8 ) when it comes back out and I will be able to return the s7e regardless the time frame......since I was a pre-order and already had mine at launch.
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I'm also a Note 7 refugee. While this wasn't my first choice it's not that bad. They also extended the promotion for the SD card and the VR headset. I'm ok till the Note 8 comes out.
pyraxiate said:
S7e isn't a bad phone. It's the note7 minus spen and iris scanner. The screen difference feels negligible in hand ( my s7e almost fit my n7 case perfectly...... )
I'm not happy with losing the n7 but T-mobile is taking care of me. I'm technically buying the s7e on installment but any money put towards the s7e will be applied to the n7 ( or n8 ) when it comes back out and I will be able to return the s7e regardless the time frame......since I was a pre-order and already had mine at launch.
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Hpw did you get them to put any money paid on the s7edge to the note 8?
thegameksk said:
Hpw did you get them to put any money paid on the s7edge to the note 8?
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They noted my account that this was a loaner phone that I'm paying on. I was one of the original pre orders who received my phone and had to bring it back a week later for the recall. I was given the option of waiting overnight for a Loaner to be shipped or buy something in store and have it credited on the first recall replacement n7. The first replacement which was supposed to take a few weeks never came. I called 611 frantic worried I'd be stuck with an expensive phone I didn't want. They said my account was noted this was a replacement and a temporary device only due to the recall and even if it took a year I was safe to return it for a full refund ( or apply the refund to another phone ).
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Try and get an S7 Edge now. On back order until November. I ordered last week and it states it shipped but it's been on its way to UPS going on 5 days now. I guess the little old lady with the broken hip is crawling to UPS.
pyraxiate said:
They noted my account that this was a loaner phone that I'm paying on. I was one of the original pre orders who received my phone and had to bring it back a week later for the recall. I was given the option of waiting overnight for a Loaner to be shipped or buy something in store and have it credited on the first recall replacement n7. The first replacement which was supposed to take a few weeks never came. I called 611 frantic worried I'd be stuck with an expensive phone I didn't want. They said my account was noted this was a replacement and a temporary device only due to the recall and even if it took a year I was safe to return it for a full refund ( or apply the refund to another phone ).
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I talked to them and tried to get the same and they wont give it to me.
thegameksk said:
I talked to them and tried to get the same and they wont give it to me.
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Were you one of the original pre-order customers? That might make a difference.
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S7 edge is an awesome phone.. I had since it came out no issues at all. I also had the note 7 well we know how that goes. Anyways s7 is fantastic
Sent from my SM-N920T using XDA-Developers mobile app
pyraxiate said:
Were you one of the original pre-order customers? That might make a difference.
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I got my V1 August 26th.
thegameksk said:
I got my V1 August 26th.
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When I took mine back for the recall, there was a 2 day window where they issued a loaner but had to mail it out. I'm guessing they ran out of loaners. I opted for option 2 because I couldn't wait overnight. Basically they returned the note7 and had me put the s7e on the EIP instead. During that window, they made a note on my account that this was a temporary loaner type device until the note7 was released again. Several weeks passed and I didn't get a call from my retailer. I went in and one of the reps said they were likely pulling all note7 and stopping sales..... he could overnight one for me but I'd likely have to return that one too. I said I'd wait for the issue to be resolved. Went home, called 611 and threw a fit because I don't want to be stuck with an $800 phone I didn't want. The customer service rep said he would feel the same way too and checked my account. He said that my s7e IS showing as a loaner device.
I then asked him what it the n7 isn't released after waiting a year. At that point the s7e would be halfway paid off ( $400 Ish applied to the EIP ). He said that because I paid for the s7e as a loaner that all money applied to it would be reimbursed / put towards a note 7 ( or comparable device ...such as a note 8 ). I specifically asked what if it took a year....and he said the account is noted and I have nothing to worry about.
The following day I went to my T-mobile retailer and spoke to the manager ( excellent at customer service by the way ). I told him I already knew about the 2nd recall and wanted him to confirm about the loaner s7edge I'm paying on. He went into the account notes and saw where the 611 rep noted whenever a replacement n7 ( or comparable device ) was available, the s7e would be fully refunded.
I breathed a sigh of relief. The manager did my preorder on my n7 so he was already aware of everything. As long as my account is noted I'm good to go he said regardless the time frame.
Hopefully he is still there at the same location a year from now so it's easier. Lol
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After turning in my notes 7 and exchanging it for a S7 I found out that the promotion had been extended. Call Samsung for more info.
tommason1968 said:
After turning in my notes 7 and exchanging it for a S7 I found out that the promotion had been extended. Call Samsung for more info.
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Are you referring to the 256gb memory card or Gear VR promotion that just ended on 10/09/16???
excellms2002 said:
Are you referring to the 256gb memory card or Gear VR promotion that just ended on 10/09/16???
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Yes. I called and had some questions about it and I was told it is still open for a little while longer. I'm waiting for the form to be emailed to me that will let me file.
tommason1968 said:
Yes. I called and had some questions about it and I was told it is still open for a little while longer. I'm waiting for the form to be emailed to me that will let me file.
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that's good to hear...I had just exchanged my Note 7 for the S7 Edge and I will definitely give this a try.
Interesting.
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I just called Samsung to inquire. The confirmed that the promotion was being extended "for about two weeks". He said to fill out the form as usual, but choose 10/09 as the purchase date and it will be approved. Interestingly, I had already done this on 10/11 (just to see what would happen) when I traded in my Note 7 V2 for the 7 Edge and it was immediately denied. He said it should have been approved and would "fix it" from his end.
tommason1968 said:
After turning in my notes 7 and exchanging it for a S7 I found out that the promotion had been extended. Call Samsung for more info.
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Damn dude good lookin out! Glad I saw this in time I'm dipping to the v20 in the few weeks
TuBori said:
Did u get form
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No not yet
AJLocke said:
I just called Samsung to inquire. The confirmed that the promotion was being extended "for about two weeks". He said to fill out the form as usual, but choose 10/09 as the purchase date and it will be approved. Interestingly, I had already done this on 10/11 (just to see what would happen) when I traded in my Note 7 V2 for the 7 Edge and it was immediately denied. He said it should have been approved and would "fix it" from his end.
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That's strange I was told that I would have a form emailed to me but that hasn't happened yet.
Jumped to S7 Edge on 10/12/2016. Here's my response from Samsung.
It was definitely extended. Fill out your form and date it the 9th, it'll most likely be rejected and then you just call and they'll take care of you. I'm going to push my luck and ask for a case, since I bought mine from Amazon and my window to return passed before the recall.
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d3athb4dishonor said:
It was definitely extended. Fill out your form and date it the 9th, it'll most likely be rejected and then you just call and they'll take care of you. I'm going to push my luck and ask for a case, since I bought mine from Amazon and my window to return passed before the recall.
Sent from my LG-V521 using Tapatalk
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Check out this thread about the Amazon extension:
http://forum.xda-developers.com/note-7/accessories/psa-amazon-refunding-note-7-accessories-t3479069
I have not done anything with this, but it would not hurt if you tried to get an Amazon refund.
AJLocke said:
I just called Samsung to inquire. The confirmed that the promotion was being extended "for about two weeks". He said to fill out the form as usual, but choose 10/09 as the purchase date and it will be approved. Interestingly, I had already done this on 10/11 (just to see what would happen) when I traded in my Note 7 V2 for the 7 Edge and it was immediately denied. He said it should have been approved and would "fix it" from his end.
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Did it actually get fixed? I want to get the S7 Edge but 800 bucks is steep. I know samsung is offering 100 dollar credit but that is still 700 bucks. I am actually leading towards just the S7 and keeping the Note 5 as my back up phone.
I called Samsung in regards to the promotion extention. They said they will extend the date to apply for it by a few weeks but that the purchase date still has to be by the 9th of Oct.
If I can get a 256gb card, then for me it is worth getting, otherwise, somewhat hard for me to justify the price.
Has anyone else been able to get an approved submission after after buying the phone beyond the 9th of Oct?
unless you guys are gungho on having SamsungPay like I am you should all look up the OnePlus 3 its a great phone for half the price. I have it and if it had SP I would of never of gotten a Note
F9zSlavik said:
Did it actually get fixed? I want to get the S7 Edge but 800 bucks is steep. I know samsung is offering 100 dollar credit but that is still 700 bucks. I am actually leading towards just the S7 and keeping the Note 5 as my back up phone.
I called Samsung in regards to the promotion extention. They said they will extend the date to apply for it by a few weeks but that the purchase date still has to be by the 9th of Oct.
If I can get a 256gb card, then for me it is worth getting, otherwise, somewhat hard for me to justify the price.
Has anyone else been able to get an approved submission after after buying the phone beyond the 9th of Oct?
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Yes, I got mine accepted. I got my S7 edge on Oct 12th.
I was notified via email that mine was accepted. Gathering shipping info now.
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I just got off the phone with Samsung and they're gave it to me for both my s7e's.