So I had to return my phone note 7 stupid recall. I got the s7 edge t mobile is it the best phone to get or wait for the v20 or something else thank you
I'm in the same boat.... I'm going with the S7 Edge... samsung pay and gear vr are things I don't want to go without... plus samsung oled screens are so good, i have a hard time using anything with an IPS screen.
Same here grabbed s7 edge. At least 256 card works.
Sent from my SM-G935T using xda premium
I am in the same boat and somehow it feels wrong :crying:
Chr0nicDreamz said:
I am in the same boat and somehow it feels wrong :crying:
Click to expand...
Click to collapse
Agreed. The Note 7 was great, and this is not so much.
A friend reminded me, too late, of the S6 Edge+. No water resist, no SD card, but bigger, faster, better sound than the S7 Edge. I have to have SD card, so I might not have gone that way, but it's a great phone for the money. Can be had on eBay for $300.
Seme here , I'm on s7 edge it's not to bad , I like it
S7 beats S6. I had both.
Sent from my SM-G935T using XDA Premium 4 mobile app
S7e isn't a bad phone. It's the note7 minus spen and iris scanner. The screen difference feels negligible in hand ( my s7e almost fit my n7 case perfectly...... )
I'm not happy with losing the n7 but T-mobile is taking care of me. I'm technically buying the s7e on installment but any money put towards the s7e will be applied to the n7 ( or n8 ) when it comes back out and I will be able to return the s7e regardless the time frame......since I was a pre-order and already had mine at launch.
Sent from my SM-G935T using Tapatalk
I'm also a Note 7 refugee. While this wasn't my first choice it's not that bad. They also extended the promotion for the SD card and the VR headset. I'm ok till the Note 8 comes out.
pyraxiate said:
S7e isn't a bad phone. It's the note7 minus spen and iris scanner. The screen difference feels negligible in hand ( my s7e almost fit my n7 case perfectly...... )
I'm not happy with losing the n7 but T-mobile is taking care of me. I'm technically buying the s7e on installment but any money put towards the s7e will be applied to the n7 ( or n8 ) when it comes back out and I will be able to return the s7e regardless the time frame......since I was a pre-order and already had mine at launch.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Hpw did you get them to put any money paid on the s7edge to the note 8?
thegameksk said:
Hpw did you get them to put any money paid on the s7edge to the note 8?
Click to expand...
Click to collapse
They noted my account that this was a loaner phone that I'm paying on. I was one of the original pre orders who received my phone and had to bring it back a week later for the recall. I was given the option of waiting overnight for a Loaner to be shipped or buy something in store and have it credited on the first recall replacement n7. The first replacement which was supposed to take a few weeks never came. I called 611 frantic worried I'd be stuck with an expensive phone I didn't want. They said my account was noted this was a replacement and a temporary device only due to the recall and even if it took a year I was safe to return it for a full refund ( or apply the refund to another phone ).
Sent from my SM-G935T using Tapatalk
Try and get an S7 Edge now. On back order until November. I ordered last week and it states it shipped but it's been on its way to UPS going on 5 days now. I guess the little old lady with the broken hip is crawling to UPS.
pyraxiate said:
They noted my account that this was a loaner phone that I'm paying on. I was one of the original pre orders who received my phone and had to bring it back a week later for the recall. I was given the option of waiting overnight for a Loaner to be shipped or buy something in store and have it credited on the first recall replacement n7. The first replacement which was supposed to take a few weeks never came. I called 611 frantic worried I'd be stuck with an expensive phone I didn't want. They said my account was noted this was a replacement and a temporary device only due to the recall and even if it took a year I was safe to return it for a full refund ( or apply the refund to another phone ).
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I talked to them and tried to get the same and they wont give it to me.
thegameksk said:
I talked to them and tried to get the same and they wont give it to me.
Click to expand...
Click to collapse
Were you one of the original pre-order customers? That might make a difference.
Sent from my SM-G935T using Tapatalk
S7 edge is an awesome phone.. I had since it came out no issues at all. I also had the note 7 well we know how that goes. Anyways s7 is fantastic
Sent from my SM-N920T using XDA-Developers mobile app
pyraxiate said:
Were you one of the original pre-order customers? That might make a difference.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I got my V1 August 26th.
thegameksk said:
I got my V1 August 26th.
Click to expand...
Click to collapse
When I took mine back for the recall, there was a 2 day window where they issued a loaner but had to mail it out. I'm guessing they ran out of loaners. I opted for option 2 because I couldn't wait overnight. Basically they returned the note7 and had me put the s7e on the EIP instead. During that window, they made a note on my account that this was a temporary loaner type device until the note7 was released again. Several weeks passed and I didn't get a call from my retailer. I went in and one of the reps said they were likely pulling all note7 and stopping sales..... he could overnight one for me but I'd likely have to return that one too. I said I'd wait for the issue to be resolved. Went home, called 611 and threw a fit because I don't want to be stuck with an $800 phone I didn't want. The customer service rep said he would feel the same way too and checked my account. He said that my s7e IS showing as a loaner device.
I then asked him what it the n7 isn't released after waiting a year. At that point the s7e would be halfway paid off ( $400 Ish applied to the EIP ). He said that because I paid for the s7e as a loaner that all money applied to it would be reimbursed / put towards a note 7 ( or comparable device ...such as a note 8 ). I specifically asked what if it took a year....and he said the account is noted and I have nothing to worry about.
The following day I went to my T-mobile retailer and spoke to the manager ( excellent at customer service by the way ). I told him I already knew about the 2nd recall and wanted him to confirm about the loaner s7edge I'm paying on. He went into the account notes and saw where the 611 rep noted whenever a replacement n7 ( or comparable device ) was available, the s7e would be fully refunded.
I breathed a sigh of relief. The manager did my preorder on my n7 so he was already aware of everything. As long as my account is noted I'm good to go he said regardless the time frame.
Hopefully he is still there at the same location a year from now so it's easier. Lol
Sent from my SM-G935T using Tapatalk
Related
For weeks I have been trying to take advantage of the BB 200. gift card offer for Sprint N4 white. checking the web site day and night every day, calling my local store NEVER in stock and "Sold out online" Offer ended last night, this morning for the first time my local store now has them in stock. What a scam.
I thought the $200.00 BB thing was for pre orders only....
bignibb said:
I thought the $200.00 BB thing was for pre orders only....
Click to expand...
Click to collapse
BINGO!
pilotmills said:
BINGO!
Click to expand...
Click to collapse
NO because you could also use the credit towards buying an S5 as well.
I remember seeing and or reading that this offer was good on pre-orders on the note 4 which had a release day of 10/17 so that made the offer invalid after that. I heard of people using it towards an S5, i have no idea why but hey to each their own. I was also told that when my phone came in that they would only hold my pre order for a day.
They had the offer under "Weekly Specials" Oct26-Nov.1 for Note4 and S5
Could have purchased the s5 and returned within the 14 day period for note 4
Sent from my SM-N910P using XDA Free mobile app
bignibb said:
I remember seeing and or reading that this offer was good on pre-orders on the note 4 which had a release day of 10/17 so that made the offer invalid after that. I heard of people using it towards an S5, i have no idea why but hey to each their own. I was also told that when my phone came in that they would only hold my pre order for a day.
Click to expand...
Click to collapse
Finally yesterday a bb 70 miles north had them in Stock. Hauled ass and bought one with a $200 trade in for an old LG Optimus m. Funny thing, when I got there the "consutants" couldn't find them. Chewed my nails for about an hour. Ended up being $165 out the door.
Had no problem with my trade in and 200 towards my note 4. All best buys in my are have had them all week.
They completely screwed me out of my $200 even on a pre-order. I had spoken with a rep who suggested I have the pre-order shipped to home to avoid the out of stock store issues (like she knew in advance it was going to happen). When I got my Note 4, I went to my local Worstbuy and they told me that it had to be picked up at the store. When I asked to see that in writing, the manager stuttered and walked away to send a message back through another associate that he couldn't honor it. When I went to another store the next day, I was told that the program was changed to the trade in had to be the most recent phone on that line. I wasn't giving up my Note 3, so he tried a few different things but couldn't override the system. He told me to just call Worstbuy back office and they will take care of it. After days of unanswered calls and ridiculous wait times, I sent a few emails. They each took 48 hours to answer, with no resolution yet. I'm waiting for the nonsense they will try to spew out next. This was the last time I pre-order anything through them, and quite possibly buy anything from them.
Well it worked for me yesterday. I've been checking the stock every day since they came out. Both white and black were in stock briefly last weekend but i couldn't make it to the store. The black one came back in stock Friday and I went up first thing Saturday and purchased it. I traded in my old nexus 4g for it. I haven't had that active on my account for years. I also got the $50 phone freedom giftcard. So i paid $49.99 plus tax for my new note 4.
nojump said:
Well it worked for me yesterday. I've been checking the stock every day since they came out. Both white and black were in stock briefly last weekend but i couldn't make it to the store. The black one came back in stock Friday and I went up first thing Saturday and purchased it. I traded in my old nexus 4g for it. I haven't had that active on my account for years. I also got the $50 phone freedom giftcard. So i paid $49.99 plus tax for my new note 4.
Click to expand...
Click to collapse
Go ahead rub salt in my wound, still have no Note4
Any sweet deals please post
My husband and I just both got note 4's yesterday and we both got the 200.00 trade in and neither phone was pre-ordered..
Having been in this boat myself recently, anyone feeling wronged by this promo should check out this thread on the official Best Buy forum: http://forums.bestbuy.com/t5/Cell-P...00-gift-card-for-trade-in/td-p/853517/page/91
A moderator there, Allan-BBY, has been working relentlessly (weekdays only) to help straighten out customer issues by directly emailing managers of problematic stores. He has said many, many times that Best Buy corporate has decided it WILL honor all preorders regardless of when the device comes in. I have not heard anything about excluding ones placed after 10/17. Also, just tonight a regular employee from Best Buy mobile posted, confirming the system was still giving them the option to honor the promo.
If you're having problems, I highly suggest you make an account there and post a reply or directly message Allan-BBY so he can straighten things out with stores who are confused.
HuggieBear said:
My husband and I just both got note 4's yesterday and we both got the 200.00 trade in and neither phone was pre-ordered..
Click to expand...
Click to collapse
So your saying Sunday Nov.2 after the promo ended BB honored the 200. gift card deal?
I also thought it was a scam. I called about 6 best buys a day and they all said they were still filling in pre-orders. Finally on Oct 31, I just went to the store thinking I would just get the S5 for now and then exchange it for a note 4 when they finally have it in stock within the 14 day period. Long and behold I walked in and asked if they had any note 4s in stock for Sprint and he said yes. I first thought they were joking and was a little surprised. I ended up upgrading 2 of our phones and got very lucky on getting them. I had my old EVO and an old MY Touch HTC one phone to trade in.
The sales rep started looking into the system to make sure my trade in phones were eligible and he said that EVO was eligible and the HTC one was not. Then I questioned him saying that your add says any working smart phone then he showed me something in fine print that said some BS that not all phones may be eligible. I was a little shocked so I asked him what system are they checking to see if the phones are eligible? He told me to go to bestbuy.com/tradein. So while I waited I started to look and long and behold that My touch HTC one was listed online so I showed it to him. He ended up saying he didn't see it because it was on the bottom of the list and they ended up giving me the rebate for both of the phones. I later find out from another sell rep that he didn't realize the phone was an HTC so he ended up looking for just "My touch" rather than "HTC My Touch". Lesson learned to make sure to look up the phone online before you go to the store.
crazy situation
Actually i was able to preorder my note 4 and I traded my Old s3. But some thing happened. Sprint didn't put their system that I got note 4. So even though i got my not 4 on easy pay but again there's no record which shows that I have installment on this phone. That means i got my note 4 for only 30 dollars, but i should also receive $200 from sumsung. So now I'm thinking not to claim Samsung's money because they might call sprint and ask them about this phone. What do you guys think?
bishaarcc said:
Actually i was able to preorder my note 4 and I traded my Old s3. But some thing happened. Sprint didn't put their system that I got note 4. So even though i got my not 4 on easy pay but again there's no record which shows that I have installment on this phone. That means i got my note 4 for only 30 dollars, but i should also receive $200 from sumsung. So now I'm thinking not to claim Samsung's money because they might call sprint and ask them about this phone. What do you guys think?
Click to expand...
Click to collapse
Hey... Shhhh... Don't get greedy.... Be happy because you just got the best deal on all XDA!
jhill110 said:
Hey... Shhhh... Don't get greedy.... Be happy because you just got the best deal on all XDA!
Click to expand...
Click to collapse
I won't, bro.
Thats what we did
urbanlink said:
Could have purchased the s5 and returned within the 14 day period for note 4
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
That is what the rep told us to do. They were sold out of the 4.
I talked to tmobile on their twitter help page and then called them. The rep told me on the phone I can keep the device if I like and when they get replacements in they will ship the replacement FIRST and then I can send them back my original Note 7. I ordered mine via the store so I have to deal with corporate. Tmobile help page told me the same thing I can keep my Note and simply swap it out but said I can have it shipped to the store too.
I hope this is the case and I can have it shipped to my house and simply send the old one back. The only store near me is always busy and their staff is a PITA to deal with.
I do have an S7 to use as a backup but hate the small screen and I don't want to get a refund then have to wait for that to be put back on the card.
I am watching the V20 too. I might be out next week BUT we know how the G5 has issues and turned into a major flop. I'd hate leaving the Note and it ends up the V20 is a POS phone and stuck with a worse phone.
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
Sent from my SM-N930T using Tapatalk
barfingmonkey said:
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
You mean the reps? I think Tmobile is being pretty straight forward, so far compared to the other carriers who are not even really sure what to do yet. Overall though I hate the reps especially the ones in the stores. Most are clueless. The store basically says if you ordered it you have to go through Tmobile and the store won't issue a refund.
What problems did the G5 have?
barfingmonkey said:
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
vibrantliker said:
What problems did the G5 have?
Click to expand...
Click to collapse
I hear battery life and the modules some were reporting they become loose over time and durability issues too I've seen people talk about. Overall a crap device that was hyped a lot before launch. I don't want to get a v20 and it has issues and is a crap phone. At least with the Note I know what I'm getting.
stlbluesfan said:
I hear battery life and the modules some were reporting they become loose over time and durability issues too I've seen people talk about. Overall a crap device that was hyped a lot before launch. I don't want to get a v20 and it has issues and is a crap phone. At least with the Note I know what I'm getting.
Click to expand...
Click to collapse
The V20 is gonna be a monster. I actually owned the V10 and it was a power house. Very durable. V20 would be the only reason for me leaving Note 7
barfingmonkey said:
I just called them, they said bring it back to the store for a full refund or a new phone. Replacements aren't even available yet , why can't people just be competent, not asking for a genius, just basic competency.
Click to expand...
Click to collapse
From a business perspective, this is not the result of incompetence. They know that trial lawyers are waiting around for the first Note 7 from T-Mobile to burn so they can hit them (and Samsung) with a class-action lawsuit. If that happens, the cost to T-Mobile will be huge, so they are trying to get the Note 7s back ASAP, even though they aren't ready for it. This is a totally unexpected event. They didn't stockpile alternate phones in the last few weeks in preparation for a bunch of people trading back their brand-new Note 7s.
They should allow a pre order replacement so not everyone is calling them or everyone going to the store at once when the new phones are available. It's gonna get chaotic.
Sent from my SM-N930T using Tapatalk
Not returning mine. If it was going to blow up should have happened by now. Use original chargers ppl.
Sent from my SM-N930T using Tapatalk
dirtymindedx said:
Not returning mine. If it was going to blow up should have happened by now. Use original chargers ppl.
Click to expand...
Click to collapse
Thing is there is no official time line of events. Who knows how the failure works and when, not saying most will be affected but saying it hasnt happened yet isnt really concrete proof it wont ever happen.
Like the ring of death on the Xbox 360.
Also no phone should explode if you are using a different charger. Thats again a failure of the manufacturer
Note 7 replacement
I just received this email from T-Mobile
Dear Customer,
Samsung notified us today that they are recalling the Galaxy Note7 due to a battery safety concern. There have been 35 cases reported globally as of September 1st. Samsung has communicated to us that they will have replacement Note7 devices that should be available in the next 2-4 weeks.
As our customer, your safety is our number one priority. We're making it easy for you to return and exchange your Galaxy Note7, free of charge.
You have options:
1.Sign up and we’ll let you know when the new Samsung Galaxy Note7 is available
2.Switch to a new device
3.Return phone for a full refund
Sent from my SM-N930T using XDA-Developers mobile app
I'm a bit conflicted. Odds are there is nothing wrong with my battery, and otherwise this phone is perfect. Who knows if the replacement, rushed out in the next couple of weeks, will be as good.
Sent from my SM-N930T using Tapatalk
rcobourn said:
I'm a bit conflicted. Odds are there is nothing wrong with my battery, and otherwise this phone is perfect. Who knows if the replacement, rushed out in the next couple of weeks, will be as good.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
Probably the same with mine, but I'd rather be safe than sorry, the rep I spoke with that was a supervisor said we have until the 30th to decide
Sent from my SM-N930T using XDA Premium HD app
lildoggs said:
I just received this email from T-Mobile
Dear Customer,
Samsung notified us today that they are recalling the Galaxy Note7 due to a battery safety concern. There have been 35 cases reported globally as of September 1st. Samsung has communicated to us that they will have replacement Note7 devices that should be available in the next 2-4 weeks.
As our customer, your safety is our number one priority. We're making it easy for you to return and exchange your Galaxy Note7, free of charge.
You have options:
1.Sign up and we’ll let you know when the new Samsung Galaxy Note7 is available
2.Switch to a new device
3.Return phone for a full refund
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
Got the same email. I had already filled out the form to be notified when they had a replacement in stock prior to getting the email.
Sent from my wickedly kewl Samsung Galaxy Note 7 using my S Pen. Duh!!!
I'm not having any issues with mine either but just for safety proposes I'm going to get the replacement. Just in case. Lol
Sent from my SM-N930T using XDA-Developers mobile app
im good
Sent from my SM-N930T using Tapatalk
rcobourn said:
I'm a bit conflicted. Odds are there is nothing wrong with my battery, and otherwise this phone is perfect. Who knows if the replacement, rushed out in the next couple of weeks, will be as good.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
I posted a similar post yesterday, I've seen it with HTC and Samsung where a few months into sales of a phone they seem to silently switch manufacturing to another vendor or use cheaper parts I guess to improve profits.....so my thought is now with this whole recall and it's cost to the bottom line will Samsung (A) Keep everything quality wise the same and take the full hit? or (B) Save every penny they can short of the battery pack? (i.e cheaper made camera parts from cheaper vendor etc)
You know someone on the boards the other day brought up a good point.
If the CPSC gets involved with this (as of now they are NOT) it will be illegal to sell a note 7 that has been recalled. So if you were going to sell your faulty Note 7 on ebay or something
it would be illegal.
So i would def get a replacement if you are planning to sell down the road.
My wife and I will trade ours in when they get the replacements in stock. We're not going to trade it in just quite yet.
its my understanding that T Mobile US might not be affected by the recall at all, and we all might not wind up needing new phones.
http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
ekerbuddyeker said:
http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
Click to expand...
Click to collapse
and this is why I still have both my Note 7s, smh
Got told today at AT&T to keep my note 7 new shipments should be in Monday or Tuesday
I better be able to trade this crappie s7 edge for my note 7....can't tell people that you can have them do it then tell them they can't that's just messed up big time.
Sent from my SAMSUNG-SM-G935A using Tapatalk
AT&T has their exchange policy for the note 7 clearly posted on their site. They will honor the exchange back to note 7. This article is anything but official anyway so I wouldn't read too much into it.
ShrekOpher said:
Got told today at AT&T to keep my note 7 new shipments should be in Monday or Tuesday
Click to expand...
Click to collapse
Yup very true AT&T Store Manager is a friend of mines he said the same thing, then i Will replace mines even though there's nothing wrong with mine's.
Running On Samsung Galaxy Note 7 N930A Wicked Dark Carnage Edition Theme
I hope that's true. Don't like this edge too much and there's nothing else out there in would want.
This whole fiasco has really [email protected] me off. So much wasted time.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
Then looks like who ever wrote the article is just trying to start a panic.
Sent from my SAMSUNG-SM-G935A using Tapatalk
sharkattack99 said:
Then looks like who ever wrote the article is just trying to start a panic.
Click to expand...
Click to collapse
Click bait for sure
I've been to the AT&T store here in Dearborn 3 times in the last few days. First time then didn't seem to know why they weren't selling note 7 anymore. The second time (after I told them the first time) they still had no other information on it. Today I went in and told them I wanted a temporary 7 edge. Not one person at the story knew about the $25 or that the phone I was to get could be returned and didn't believe me. I showed them the recall page for AT&T and still didn't get it....Asked me to show them were it said that the temp phone could be returned. I spouted out quite loudly "you guys are bull****" and just as loudly said "you're not going to rip me off". At the same time I heard them telling another customer the same crap.
I went home and posted a shot at them on facebook then called AT&T on the phone. They told me that the store was "very wrong" and should have known all about how to work the recall. Said I should go to another store to get it taken care of. I plan to go back to the store I started with. Make them put out a 7 edge that I'll use and return in less than a week (hopefully) plus the paper work.
cordell12 said:
and this is why I still have both my Note 7s, smh
Click to expand...
Click to collapse
Haha.. EXACTLY!!
So I chatted into AT&T a short time ago, we all know these guys are not the most informed. The chat rep informed me that the replacement devices will not be in for roughly 1 month.
Always go to corporate stores. Avoid the rest since they are just authorized retailers barely batter than department store locations since their policies can and sometimes do differ or are just outright ignorant.
ekerbuddyeker said:
http://www.phonearena.com/news/Sams...l-until-the-new-phablets-are-launched_id85283
I can't believe how badly this is being handled by Samsung. I now have the exchanged s7 edge but it's not my device of choice. Samsung now says they won't switch it. Wow.
As soon as v20 comes out I will seriously consider switching for it.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
Click to expand...
Click to collapse
Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?
fortesquieu said:
Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?
Click to expand...
Click to collapse
What do you mean, "Wait"? That's exactly how it is supposed to work.
fortesquieu said:
Wait, so you traded in your Note 7 for S7 Edge and probably got refunded for the difference, correct? Now, you're expecting to use S7 Edge as a loaner until new Note 7 is out?
Click to expand...
Click to collapse
That's exactly what AT&T write in their release. Actually I didnt pay / receive anything when I did the swap. They just annotated my account that it's a loaner.
It is possible that carriers are dealing with this different this than if people ordered direct from Samsung.
However, I'm sure the next switcheroo won't be straightforward.
If I was LG I would be rushing to full this his void with the v20. What an opportunity.
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
I went to an authorized reseller and they told me they wouldn't help me. That the chance of my phone exploding was so low that I should just hold onto it until ATT would do a swap via mail. So much BS.. I called the att 1800 number and they told me that store was completely wrong and to go to a corporate store. Went to a corporate store (30 minutes away) and took about 30 minutes to switch me to a temporary loaner s7. Now how we get a note 7 again, no one knows.... Or when..
---------- Post added at 09:50 PM ---------- Previous post was at 09:16 PM ----------
Oh and even now Samsung's official recall site says you only get a j... I'm guessing it doesn't apply to us that switched before they changed their minds..
spoke to local ATT store, and they once again told me if I am not having issues I can keep my devices. but if I want they will swap them and will take back the loaned devices. she also told me I can get any device in the store, and still switch back to note 7 when it comes in. millage seems to vary from store to store, she also told me it must be a "Corp" store, not a auth retailer.
meatlocker said:
What do you mean, "Wait"? That's exactly how it is supposed to work.
Click to expand...
Click to collapse
Ahh. We didn't have that option here in Canada. Either S7/Edge with the difference refunded or a cheap loaner.
http://about.att.com/story/att_statement_on_exchanges_for_the_samsung_galaxy_note7.html
AT&T Statement on Exchanges for the Samsung Galaxy Note7
MOBILITY / Dallas, Texas, 9 days ago ShareFacebookTwitterLinkedInEmail
Samsung and the CPSC (Consumer Product Safety Commission) strongly recommend that you power down and stop using your Galaxy Note7 device immediately. Click here for the CPSC’s full statement.
Because safety is our top priority, customers are strongly encouraged to exchange the Samsung Note7 for a new device. Return it with any Note7 accessories for an exchange as soon as possible to your local AT&T retail location.
Samsung and the CPSC have asked all retailers, including AT&T, to stop selling the device. Customers with a Note7 may select a Galaxy S7, Galaxy S7 edge, Galaxy S7 active, Galaxy Note7 (when available) or any other smartphone, and may also return any Note7 accessories.
Customers who exchange their Note7 can keep their new device, or trade it in later for a new Note7, when available. For more information on the device exchange process, please visit www.att.com/note7 for more information.
https://www.att.com/esupport/article.html#!/wireless/KM1122948
Can I exchange or return my Note7 if I am out of the normal return period?
Yes!
How do I exchange my Note7?
Return to the location where you purchased your Note7 and bring your device, charger, accessories, packaging, and receipts you have to process your exchange without a restocking fee. Click here for a location near you AT&T store locations.
I purchased my Note7 online or via the phone. How do I exchange?
If purchased online or through phone order, please visit an AT&T store. If you are unable to visit an AT&T Retail location or one is not in your area, please call 800.331.0500. At this time, please power down your device. Please do not ship your Note7 back; further direction will be provided at a later date.
Will I be able to return my Note7 even if it is damaged?
Exchanges and returns will be honored regardless of condition of the Note7 device.
Can I return my temporary device and accessories for a new Note7 when it is available?
Yes! Your temporary device needs to be undamaged (no water damage, cracked screen, etc.) in order to return it for the new Note7. To protect your temporary device, you can purchase accessories like cases and screen protectors that also can be returned.
Will I be able to return my accessories for my Note7 that I purchased from AT&T?
Yes, Note7 accessories can be returned to the AT&T location where you purchased them or if you purchased online, you can return them to the nearest AT&T store.
Main att store here told me same thing i should swap and highly encouraged to s7 or s7edge as a loner and I could switch back to the note when the new shipment arrives for free. I opted to keep mine and charge it only when im near it. I charge it on a mouse pad I have on my glass desk. I love the phone to much to bring it back only to wait after I preordered on the 3rd.
I'm going to go pick mine up now. Had the manager hold the silver one for me as there was only one left. I don't know why they're there early, but I thought I'd call just in case, and indeed they have them 5 days early!
I called 4 of my stores today, all of them said they have no idea when they will be getting them in.... did you indeed pick it up from the store?
Why not just order it from the Verizon website.
I ordered mine Thursday night. Received it Friday. Just activated it a few hours ago and been playing with it a little. Love the phone so far.
Sent from my VS995 using Tapatalk
I called my local store to see if they had stock and was told yes. I proceeded to unroot and relock my bootloader on my Nexus 6 to have it ready for swap (payment plan upgrade). Got my two kids in the car and headed to the store. Got there and they have no idea what I'm talking about but after some prompting decided to check their inventory. They say they have 6 in Titan but then the store manager can't find them, and basically tell me to go order it online as it won't be in store till the 25th and they couldn't sell me one anyways if they did have stock. I really just wanted to see and feel the phone, everything else I'm sold on. But the attitude I got when we are talking about hundreds of dollars worth of hardware and service, really astounds me. Anyway the moral of the story is YMMV as far as getting a v20 in store before the 25th. Smh I wanted silver anyways.....
it's a verizon store, what did you expect? everytime i goto corporate stores, they're all ignorant a**holes. i hate corporate verizon. i used to run an authorized retailer, and people would constantly tell us nightmare stories of corporate stores, and all i would do is agree, because i felt the same way. they're idiots, and the right hand doesn't know what the left hand is doing.
s2kpdx said:
I called 4 of my stores today, all of them said they have no idea when they will be getting them in.... did you indeed pick it up from the store?
Click to expand...
Click to collapse
I did!
ACR_Manny said:
Why not just order it from the Verizon website.
I ordered mine Thursday night. Received it Friday. Just activated it a few hours ago and been playing with it a little. Love the phone so far.
Click to expand...
Click to collapse
Long story short: I had a temp phone (V10) and couldn't get V20 until V10 was returned. So online wasn't an option for me.
PsiPhiDan said:
I did!
Click to expand...
Click to collapse
I called a few more stores today, 2 of them said they already have the phones in but can't sell until the 25th and the other said it won't be in stores until the 28th
Sent from my Pixel XL using Tapatalk
s2kpdx said:
I called a few more stores today, 2 of them said they already have the phones in but can't sell until the 25th and the other said it won't be in stores until the 28th
Click to expand...
Click to collapse
That sucks. I got lucky I guess. I'm thrilled too - this is by far the best phone I've ever used (including the Note 7 which I had for a month).
Its funny, now that I had to go back to stock, I decided to flash a Nuget ROM and now I'm not sure if I want to upgrade, my n6 still really holds its on with new software.
My Verizon zone (authorized retailer) said not until Friday. After reading this, I think I'm gonna call every day lol.
Sent from my VS990 using XDA-Developers mobile app
I returned my Pixel XL Saturday, came home called the store to ask about resetting my updrade date. Ended up ordering after the cut off to have it shipped Saturday but I got my tracking info this morning and gets here tomorrow. Really looking forward to ths phone, I had to return my Note 7 and Samsung still shipped my my 256GB SD card for Free.
Beandip-Javier said:
I returned my Pixel XL Saturday, came home called the store to ask about resetting my updrade date. Ended up ordering after the cut off to have it shipped Saturday but I got my tracking info this morning and gets here tomorrow. Really looking forward to ths phone, I had to return my Note 7 and Samsung still shipped my my 256GB SD card for Free.
Click to expand...
Click to collapse
Same thing with me, but I got the s7 edge after my Note 7. Man, s7 edge software felt so half-baked compared to the Note 7. Also, the Note 7 curved back makes a huge difference when you hold the phone. I am returning my s7 edge and getting my v20 on wednesday and using my 256gb samsung card.
Quick question for those of you that got yours through verizon. Does it come with a factory screen protector? I'll be getting mine tomorrow and I have a case for it, but I couldn't seem to find a screen protector that was worth a damn. I really don't want to go naked until I find one if I can help it.
Slash8915 said:
Quick question for those of you that got yours through verizon. Does it come with a factory screen protector? I'll be getting mine tomorrow and I have a case for it, but I couldn't seem to find a screen protector that was worth a damn. I really don't want to go naked until I find one if I can help it.
Click to expand...
Click to collapse
Yes it comes with a screen protector that can be used. Just has a small pull tab on it.
Yeah, its a cheap plastic screen protector. I'll keep it on till it bubbles up or starts to peal off.
For thoose that still have a Note 7 ... http://www.sammobile.com/2016/12/09...disabled-via-update-in-the-us-on-december-19/
Sprint just filed a refund of $400 for the 2 year contract price of our Note 7 and reset upgrade eligibility despite it being eligible.
I was hoping to hold out for S7 Edge price drop or the S8. I'd prefer not to downgrade to a year old phone at this point.
The $75 credit is enticing, but the S7 Edge is still $299 on 2-year contract so it's a token gesture. I'll just wait for the S8.
The text I got from Sprint today said beginning Jan 8 the Samsung death update will start being pushed out. The update will stop the ability to charge the phone and remove mobile functionality.
CALL 844-365-6197 TO SAMSUNG.. TELL THEM YOU BOUGHT YOUR PHONE FROM EBAY AND LOST THE RECEIPT. PROCESS A FULL REFUND FOR ANY SCREEN PROTECTORS $10.00 EACH AND PHONE CASES $25.00 EACH PHONE REFUND 849.99. THEY'LL SEND YOU A BOX THEN A CHECK FOR THE TOTAL.. DONE PAY SPRINT BACK THE DIFFERENCE OR KEEP THE MONEY IF PAID IT IN FULL... IM DONE.. I use my phone exclusively for my lively hood.. I found a new Note 4 for 200.00 bucks ran smart switch and moved on.... I'll wait for a Month after Note 8 comes out before I jump again on it.
Compudizzal said:
CALL 844-365-6197 TO SAMSUNG.. TELL THEM YOU BOUGHT YOUR PHONE FROM EBAY AND LOST THE RECEIPT. PROCESS A FULL REFUND FOR ANY SCREEN PROTECTORS $10.00 EACH AND PHONE CASES $25.00 EACH PHONE REFUND 849.99. THEY'LL SEND YOU A BOX THEN A CHECK FOR THE TOTAL.. DONE PAY SPRINT BACK THE DIFFERENCE OR KEEP THE MONEY IF PAID IT IN FULL... IM DONE.. I use my phone exclusively for my lively hood.. I found a new Note 4 for 200.00 bucks ran smart switch and moved on.... I'll wait for a Month after Note 8 comes out before I jump again on it.
Click to expand...
Click to collapse
Confirmed, this appears to work. I just got off the phone with Samsung. I was told that they are sending a shipping box and I have to return the phone. 10 - 14 days after they receive it, I will get a check for the full amount plus $35 (case & screen protector). i still have my Note 5 so that should get me by until the S8 comes out.
jnadke said:
Sprint just filed a refund of $400 for the 2 year contract price of our Note 7 and reset upgrade eligibility despite it being eligible.
I was hoping to hold out for S7 Edge price drop or the S8. I'd prefer not to downgrade to a year old phone at this point.
The $75 credit is enticing, but the S7 Edge is still $299 on 2-year contract so it's a token gesture. I'll just wait for the S8.
Click to expand...
Click to collapse
But now your stuck with a crapy s7 edge for 2 yrs
konnector said:
The text I got from Sprint today said beginning Jan 8 the Samsung death update will start being pushed out. The update will stop the ability to charge the phone and remove mobile functionality.
Click to expand...
Click to collapse
don't get on here much anymore, but saw I had notifications where I said this would happen and was told I was wrong.
I said this was coming in October and everyone said it couldn't happen, that inside sources said it wouldn't happen.
just...LOL?
nosympathy said:
don't get on here much anymore, but saw I had notifications where I said this would happen and was told I was wrong.
I said this was coming in October and everyone said it couldn't happen, that inside sources said it wouldn't happen.
just...LOL?
Click to expand...
Click to collapse
Congratulations! You've won a no expenses paid trip to wherever you are. Just LOL?
Sent from my SM-G935P using Tapatalk
kstephens98 said:
Congratulations! You've won a no expenses paid trip to wherever you are. Just LOL?
Sent from my SM-G935P using Tapatalk
Click to expand...
Click to collapse
lol, just find it funny. I am sure the phones being fairly locked down has a large role to play, but the majority of people on these forums anymore have such a small level of understanding of how everything works compared to even 3-4 years ago.
so, anybody still using their N7? Mine is still charging 100% and Samsung Pay is still rocking
thelungmeister said:
so, anybody still using their N7? Mine is still charging 100% and Samsung Pay is still rocking
Click to expand...
Click to collapse
Add me to that list.
patrick_1 said:
Add me to that list.
Click to expand...
Click to collapse
You still running Stock, or root?
thelungmeister said:
You still running Stock, or root?
Click to expand...
Click to collapse
Bone stock.
I still have mine. Still running on Sprint network. Been rooted since day 1.
Mine is running stock as well. but It's starting to get super buggy. , Ariel_PR, what root are you using and does it support S-Pen features?
running Stock, All good here. using nonroot firewall to prevent an update.
thelungmeister said:
Mine is running stock as well. but It's starting to get super buggy. , Ariel_PR, what root are you using and does it support S-Pen features?
Click to expand...
Click to collapse
I rooted using the Super Leaky Bros method. I'm using the userdebug root with the PH9 firmware add-on (or whatever its called.) Literally everything works perfectly (including S-Pen.) But I don't think Samsung/Android Pay will work since its rooted.
so, you guys gunna get the S8+ or wait for the Note 8?