Guys I am running stock 1.80.651.10 ROM on Sprint with the latest September security update. I did a factory reset and I manually updated the ROM to the latest version (I did the latter as instructed by HTC support). Under Settings, Backup & reset, the Backup account is still grey and shows "No account is currently storing backed up data". As a result, when I did a factory reset, Google didn't even give me the option to restore my account from a previous HTC 10 device backup. I have to setup everything from scratch again. I contacted HTC support and the rep told me this:
"The back up option is under maintenance at the moment. This is why you can't access to it. If you performed all those troubleshooting steps and they didn't work. What I recommend is that you try another backup options while we solve this problems for our customers."
This is obviously a software / firmware bug. Anyone else seeing this?
Same exact problem with mine and my wifes new HTC 10's.
It's a known bug. OMJ came up with a solution. Check his badboyz thread
Sprint HTC 10 running BadBoyz
Related
Hello,
I recently had to send my Nexus One away for repair where it was replaced by Google/HTC.
When using the new handset, I cannot seem to perform a wipe/restore without my old settings being recovered. The "Backup my settings" box is unticked, however every time a restore is performed, an old backup of my old handset is restored.
I have tried changing the wallpaper and uninstalling any apps then ticking the "Backup my settings" but this does not seem to be picked up by the Google backup servers as a restore will once again restore all my previous old settings, apps and wallpaper.
It seems that the Google servers will not allow any changes to the backup previously made with my old handset and I do not see anywhere in my Google Account to remove this data.
Any assistance would be much appreciated.
NotableNebula
(Nexus One, 2.1 update 1, Stock ROM, locked bootloader)
So it seems the FroYo update has resolved my problem for me! Strange bug, glad it's gone!
NotableNebula
I bought an Orange San Francisco which had already been "activated" with the original buyer's Google account details. I can't sign in to Market with my own account and I don't know his password. I tried a factory reset in an attempt to get rid of his Google account, but it's still there after the factory reset.
I've read MANY posts about FTM and hard reset key combinations, but none of them work (vol- and Power; home, vol+ and Power; etc.).
I've tried these instructions: Google "how-to-install-cyanogenmod-to-zte-blade" (I can't post links), but I can't find a fastboot for my OS that works (openSuse 11.4 64bit).
I've tried pressing the reset button next to the SIM card, but it didn't seem to change anything.
Please help me out!
Thanks
Stefan
How about trying the normal way thru Settings > Accounts & sync. Here you should see the existing account under "Manage accounts". Select that account and remove it.
You can install a custom ROM in Blade without any computer, if you don't repartition or format your sdcard. Follow e.g. the instructions here.
sorted
I tried removingthe existing user but it told me that the only way to remove the user was to factory reset, which didn't work.
Seems that the updated Rom Manager I was using was causing the problems. I downgraded to 3.0.1.4 and I was then able to boot in recovery and flash a new ROM.
I wasn't able to get the most recent ROMs working though. They would get stuck on the boot logo. But stable 7.0.0 is working nicely.
Great that the problem is now solved. I suspect you have a gen1 device. If you update that to gen2, you can use new roms as well.
Gen2 Upgrade and Latest ROM
You're right. I had a gen1 phone (ask pigfish told me). I upgraded to gen2 and was then able to flash the latest nightly ROM 179 without hassles.
All running very well now.
Hello all,
Thank you in advance for your help and time.
My brother recently acquired a GT-P1000 (unlocked)and after using it for a while, he purchased the new Galaxy Tab 7 Plus and gave me the GT-P1000.
I upgraded the existing 2.2 Froyo to the new 2.3.3 Gingerbread using Samsung Kies version 2.1
There is a numerous number of applications that have been installed on it and it's by far the best phone i have owned.
However, I attempted to use Google Talk, and it will only sign in using my brother's Gmail account, I added my account to the Gmail application and attempted to remove his account.
I get the following message.
"this account is required by some applications. You can remove it by resetting the phone to factory defaults (which deletes all your personal data). You do that in the Settings application, under Privacy.
My fear is, if I reset the phone to Factory Defaults, will the new Gingerbread 2.3.3 upgrade be reverted back to 2.2 Froyo? and is this upgrade still available of Kies or I would have to download it again from scratch?
and will I lose all the settings and application updates that I have installed on the phone?
I already Backed up everything on Kies.
What do you advise me to do?
Thank you.
empiref said:
Hello all,
Thank you in advance for your help and time.
My brother recently acquired a GT-P1000 (unlocked)and after using it for a while, he purchased the new Galaxy Tab 7 Plus and gave me the GT-P1000.
I upgraded the existing 2.2 Froyo to the new 2.3.3 Gingerbread using Samsung Kies version 2.1
There is a numerous number of applications that have been installed on it and it's by far the best phone i have owned.
However, I attempted to use Google Talk, and it will only sign in using my brother's Gmail account, I added my account to the Gmail application and attempted to remove his account.
I get the following message.
"this account is required by some applications. You can remove it by resetting the phone to factory defaults (which deletes all your personal data). You do that in the Settings application, under Privacy.
My fear is, if I reset the phone to Factory Defaults, will the new Gingerbread 2.3.3 upgrade be reverted back to 2.2 Froyo? and is this upgrade still available of Kies or I would have to download it again from scratch?
and will I lose all the settings and application updates that I have installed on the phone?
I already Backed up everything on Kies.
What do you advise me to do?
Thank you.
Click to expand...
Click to collapse
Factory reset means : back to original. However, after doing the official upgrade through Kies, you should also have that as 'factory-new-state'. To be honest, that's in fact the best way to handle a phone when bought second-hand. It cleans up any unwanted or undesirable software/setting/etc... If you have a G-account, no worries, your contacts are save.
About your settings , apps etc... there are several good backup programs that backup any app/data/setting etc. cos you will indeed lose all non-original items on the phone.
Hey,
In the settings, backup and reset, suddenly the feature to automatically backup is greyed out. I encountered this after I factory resetted and came back to an 11 day old backup. Logged in with Google account, check boxes are ticked, the feature to choose an account to backup though, is greyed out?
Factory reset didn't help, everything sync wise is on.
I'm on stock OOS 4.5.5, elementalX 1.04, Magisk root.
Should I flash something like Gapps file? I used this on a Galaxy S3 with AOSP ages ago.. But idk if it's safe to do in this situation.. Because factory reset isn't working the bug is within the stock Gapps I think.
Thanks!
Me to google cloud is not backup my devices op5
When i factory reset i not see blackup device on choice i see only old device(samsung device)
Somebody know how to blackup device to google cloud!
Sent from my ONEPLUS A5000 using Tapatalk
Had the same issue, strange to say but after installed Google drive on the pc, connected the op5 and choose to backup it as suggest from Google drive on pc made the trick. Now I can see my phone backup and the phone update it regularly. Hope this could help. In any case weird, I never had this issue with any of my previous android phones.
Here is the link to google's nexus 5x forum concerning this issue that I just posted.
https://productforums.google.com/forum/#!topic/nexus/ekWQc6FVWao;context-place=forum/nexus
I have went through pain since the Oreo update and this may be related as I finally figured out a way around it.
I decided to revert back to Nougat from Oreo on my Nexus 5x.
I signed in and attempted to use the restore from the cloud backup. It didn't work. I saw the same message in my drive as well "disabled by admin". Well the admin is google since this is my personal drive.
So I tried with lineage 14.1 same issue. Reset phone 8 different times and tried the Los workarounds. Nothing worked.
I just said what the hell and installed 7.1.2 stock, then upgraded to oreo and then factory reset.
Did the initial setup and the restore from cloud option was there and it allowed me to restore from the drive backup.
So Google did something to only allow oreo to restore from the drive backup.
I am now fixing to root and use "my backup pro" to backup everything and reflash back to nougat.
I hope this helps anyone who is having this issue.