Moto G4 Plus Battery Proble, - Moto G4 Plus Questions & Answers

I have moto g4 plus its charging time too longer as well as its battery drain in sort time.

darshandharajia said:
I have moto g4 plus its charging time too longer as well as its battery drain in sort time.
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Try charging from different Plug , if the problem persists do take Ur phone and Ur charger to nearest service centre .. P.S charger will have only 6 months warranty ..

darshandharajia said:
I have moto g4 plus its charging time too longer as well as its battery drain in sort time.
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Is this the original moto turbo charger? I see that happen with the other ones.... As per the fast drain, do you have Facebook installed?
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Related

Turbo power charguing

Is there any turbopower charger for moto g4 in Amazon, i search but i only see tubopower chargers fot moto g4 plus
Ismael034202 said:
Is there any turbopower charger for moto g4 in Amazon, i search but i only see tubopower chargers fot moto g4 plus
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If the charger works for a Plus it will work for the G4. They both have the same battery.
I got one of these for my G4, pops up turbo charging on the screen when in use https://www.amazon.co.uk/dp/B01HYXHHGK/ref=cm_sw_r_taa_0w1cybP17S0AQ
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Moto G5 Plus Turbo Charging issue

Purchase moto g5 plus 16gb from all things about this device is fantastic but when i charged this smartphone it os not charging according to the turbo charging standered, i aslo used another turbo charger but the result was same.
What is it is it defective peice i got or it is softaware related issue.
It is charging at the rate of 20 percent per 22 min
Msd07 said:
Purchase moto g5 plus 16gb from all things about this device is fantastic but when i charged this smartphone it os not charging according to the turbo charging standered, i aslo used another turbo charger but the result was same.
What is it is it defective peice i got or it is softaware related issue.
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if you provide some measurement of percentage charged and time taken ,people might answer your questions properly.
thank you
Msd07 said:
Purchase moto g5 plus 16gb from all things about this device is fantastic but when i charged this smartphone it os not charging according to the turbo charging standered, i aslo used another turbo charger but the result was same.
What is it is it defective peice i got or it is softaware related issue.
It is charging at the rate of 20 percent per 22 min
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I too noticed it today. I kept my device in charge but it charged slowly. I just unplugged my charger and rebooted my phone. After that my phone charged 31-40℅ in 5 mins.
I hope it's a software issue and can be fixed with an update.
Msd07 said:
Purchase moto g5 plus 16gb from all things about this device is fantastic but when i charged this smartphone it os not charging according to the turbo charging standered, i aslo used another turbo charger but the result was same.
What is it is it defective peice i got or it is softaware related issue.
It is charging at the rate of 20 percent per 22 min
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Ankit_29 said:
I too noticed it today. I kept my device in charge but it charged slowly. I just unplugged my charger and rebooted my phone. After that my phone charged 31-40℅ in 5 mins.
I hope it's a software issue and can be fixed with an update.
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It's get affected by ambient display temperature. If the atmosphere around ur phone is hot. It'll take more time to charge to control heat on device. And vise a versa when ur in cooler place it'll work normally.
rayzen6 said:
It's get affected by ambient display temperature. If the atmosphere around ur phone is hot. It'll take more time to charge to control heat on device. And vise a versa when ur in cooler place it'll work normally.
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But my freinds moto g4 plus is charging very fast in this atmosphere but only my mobile is not charging fast
Msd07 said:
But my freinds moto g4 plus is charging very fast in this atmosphere but only my mobile is not charging fast
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Bcz ur phone is different. No?
Just touch that g4+ and than g5+, see what feels better.
rayzen6 said:
Bcz ur phone is different. No?
Just touch that g4+ and than g5+, see what feels better.
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Ofcourse g5+ feels better but not charges as quickly as g4+?
Msd07 said:
Ofcourse g5+ feels better but not charges as quickly as g4+?
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Once reboot your phone and give it in charge. If still it does not charges quickly then factory reset(if you are willing to do so) your phone and check it.
If still the problem remains just replace the product.
Yesterday I changed my phone from 14-100% in 1hr40mins.
Ankit_29 said:
Once reboot your phone and give it in charge. If still it does not charges quickly then factory reset(if you are willing to do so) your phone and check it.
If still the problem remains just replace the product.
Yesterday I changed my phone from 14-100% in 1hr40mins.
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But it is very long for turbo charging device
My Moto G5 Plus (Indian Variant) takes 1 hr 40 min to Full Charge (0 to 100%)
i think its normal with turbo charging
Msd07 said:
But it is very long for turbo charging device
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Would need to test more.
Ankit_29 said:
Would need to test more.
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You tell me it means that in summers turbo charging does not work and winter season it will work......so it is helpfull
Msd07 said:
You tell me it means that in summers turbo charging does not work and winter season it will work......so it is helpfull
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Hahahahaha lolllll.
Msd07 said:
You tell me it means that in summers turbo charging does not work and winter season it will work......so it is helpfull
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No absolutely not. We are paying for that feature(fast charging). The reason is that if you use fast charger the device tends to heat(every device). To control excessive heat (45-50°C) the device stops fast charging and charges normally.
And due to surrounding temp the charge rate might differ by 10-15 mins. But in case of Moto G5+ the device temp remains around 40°C so device must charge quickly. I think their might be some software issue. I have check my device more and confirm it.
Ankit_29 said:
No absolutely not. We are paying for that feature(fast charging). The reason is that if you use fast charger the device tends to heat(every device). To control excessive heat (45-50°C) the device stops fast charging and charges normally. But in case of Moto G5+ the device temp remains around 40°C so device must charge quickly. I think their might be some software issue. I have check my device more and confirm it.
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So you are saying that in summers also our g5+ charge more fast therefore my device is either faulty or there is some software issue
Msd07 said:
So you are saying that in summers also our g5+ charge more fast therefore my device is either faulty or there is some software issue
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Yes for sure. Here in Kolkata its around 32-33°C and last night I charged my device it took me 1hrs40min.
Do a factory reset and check whether you are experiencing the same problem else just click that return button ?
Ankit_29 said:
Yes fore sure. Here in Kolkata its around 32-33°C and last night I charged my device it took me 1hrs40min.
Do a factory reset and check whether you are experiencing the same problem else just click that return button
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I am in rajasthan it takes about about 1hr40min for 70 to 80 percent charge in noon yesterday but when I charge in morning it charges it in 1hr.
Msd07 said:
I am in rajasthan it takes about about 1hr40min for full charge in noon yesterday but when I charge in morning it charges it in 1hr.
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Really its too fast. Even OnePlus 3 charges in 80mins with it dash charger. I think Lenovo(moto) did claimed that the phone charges in 90mins.
Have to do more research.
Let people know your charging time. Do share your battery stats in this thread :
https://forum.xda-developers.com/g5-plus/help/battery-life-moto-g5-t3577331
Ankit_29 said:
Really its too fast. Even OnePlus 3 charges in 80mins with it dash charger. I think Lenovo(moto) did claimed that the phone charges in 90mins.
Have to do more research.
Let people know your charging time. Do share your battery stats in this thread :
https://forum.xda-developers.com/g5-plus/help/battery-life-moto-g5-t3577331
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I am not saying that it charges full in one hour about 75 to 80 percent in second time
Msd07 said:
I am not saying that it charges full in one hour about 75 to 80 percent in second time
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Charging from 60-100% it takes lot of time.

Something wrong with turbo charger

Whenever I connect my phone to turbo charger it shows rapid fast charging (unusual speed) and then rapid drainage.
After calibrating, battery cycle is very nice but, Connecting to turbo charger messes with battery calibration.
What can be the problem, is it battery issue???
Note: Battery discharges normally when charged with normal charger
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Does this behaviour happen with another Turbocharger (or Quickcharge charger) and USB cable? Might be that the Turbocharger you have is interacting with your power management in a strange way, which may explain the normal charging with an non-Turbo charger.
echo92 said:
Does this behaviour happen with another Turbocharger (or Quickcharge charger) and USB cable? Might be that the Turbocharger you have is interacting with your power management in a strange way, which may explain the normal charging with an non-Turbo charger.
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Never tried another quick charger
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Hey, sorry but are you also experiencing random reboots with battery jumps? Specially when you are playing music, or when you received a notification??
ivan290 said:
Hey, sorry but are you also experiencing random reboots with battery jumps? Specially when you are playing music, or when you received a notification??
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Once on Stock, now I m on Lineage OS and again faced one today while watching movie
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Now there are no drainage or quick charge after completing 2 battery cycle (only because I have left phone to charge whole night twice with turbo charger)
I think turbo charger needed calibration
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Suggest me best quick charger to buy

Are there any other quick charger available in market which charges faster then OEM turbo charger???
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Nothing is better than moto turbo power! It's way faster
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I've read the Anker (and Aukey too?) brand of QC 2.0/3.0 chargers are good quality and could be cheaper than Moto Turbo chargers. Besides, I'm not sure if QC chargers would vary that much in charging speed, as I imagine the power management would regulate the current/voltage as if it were a stock charger. There's a limit to how much power you can feed into your battery!
Means turbo charger is best for our Moto??
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vishalrao8 said:
Means turbo charger is best for our Moto??
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If you want to ensure compatibility - yes, though any charger with Quick Charge 2.0 (certified, ideally) should be okay.
Just make sure, with either a Moto Turbo charger or 3rd party charger, you buy a genuine charger.
echo92 said:
If you want to ensure compatibility - yes, though any charger with Quick Charge 2.0 (certified, ideally) should be okay.
Just make sure, with either a Moto Turbo charger or 3rd party charger, you buy a genuine charger.
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Ohk, thanx
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Slow Charging

Nowadays, my battery charges slower as compared to before. I used to get 20% change in 15 mins and 40% in 30 mins, but now it charges 30% in 30 mins and 12% in 15 mins.
What can be the issue, is there any problem in charger or I should replace my battery????
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Check for wakelocks! Don't use while charging
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Also, is this with the same turbo charger you mentioned last time or with a different charger?
echo92 said:
Also, is this with the same turbo charger you mentioned last time or with a different charger?
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Same charger
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vishalrao8 said:
Same charger
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Then change charger (either buy a new turbo charger or see if someone can loan you one) and test. If the battery charging improves, it's your charger/charging cable. If not, might be your battery or power management.
What if I take my bill (not mobile) to service centre to get replacement of charger. Is IMEI written on bill?
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echo92 said:
Then change charger (either buy a new turbo charger or see if someone can loan you one) and test. If the battery charging improves, it's your charger/charging cable. If not, might be your battery or power management.
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How to repair power management. Do I have to replace motherboard???
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vishalrao8 said:
What if I take my bill (not mobile) to service centre to get replacement of charger. Is IMEI written on bill?
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I don't know if your IMEI is written on the bill, you could look it up (think the IMEI is usually written on there, so they may check your device warranty. Seems that accessory warranty is tied to your device warranty).
As for power management, could be software or hardware (either the system or the chips controlling the power supply).
Simplest thing would be to buy a new charger if you can and test. I recall you mentioned that a normal charger works so perhaps your Turbo charger is not working properly, but without testing with a good known/new turbo or QuickCharge charger, it's difficult to say.
EDIT - also don't forget that your charging rates will depend on how empty/full your battery is, as well as how hot your device is and if you're using it.
echo92 said:
I don't know if your IMEI is written on the bill, you could look it up (think the IMEI is usually written on there, so they may check your device warranty. Seems that accessory warranty is tied to your device warranty).
As for power management, could be software or hardware (either the system or the chips controlling the power supply).
Simplest thing would be to buy a new charger if you can and test. I recall you mentioned that a normal charger works so perhaps your Turbo charger is not working properly, but without testing with a good known/new turbo or QuickCharge charger, it's difficult to say.
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Yeah my previous issue was fixed, I tried keeping my phone for charging for whole night for two consecutive nights and now there is no quick drainage.
I will take my friend's Moto G4 plus (in warranty) if issue persists to replace charger.
Also there is a visible damage in change's wire as it's left most node is shifted lil bit inside, hope changing cable fixes my issue
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