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I logged on to their site and chatted with the live person and asked if the U.S. Tmo HD2 was SIM unlockable. They said yes.
I proceeded to go through the motions. Bought unlock on Paypal. Ran local client. Got rejected saying US/France/Canada can't do the auto method, had to email them for code. Emailed. Heard back in about 20 mins. They said computer was not kicking back a unlock code.
This was about 6 hours ago. Still waiting.
Anyone have any luck with the U.S. HD2 and htccode.com? I'm not criticizing them just stating my experience so far.
If I get a code by tomorrow I'll be happy. Otherwise I would like a refund as Tmobile service in my area is not nearly as good as ATT. So I currently have ATT and was just trying the HD2. So I figured I'd unlock it and pop in my ATT SIM to see if I get better luck on reception. Otherwise I'm gonna have to try the Telstra model. Bigger investment.
And yes I know I won't get 3G on ATT. But as it is I'm not getting any reception whatsoever on Tmo.
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
Wish luck for you by the morning. In my experience so far, htccode.com is really good and quick. I used them twice before and got my unlock code for only 10'
I am waiting for any good news from either of you...I want to use att sim
Is it possible to use the phone in india after we get the unlock code from HTC.
ashok said:
Is it possible to use the phone in india after we get the unlock code from HTC.
Click to expand...
Click to collapse
If your carrier in India supports the same bands the T-Mobile HD2 does then yes. People like me that are on ATT will be stuck on the 2g/Edge data connections because ATT and T-Mobile don't share the same 3g bands.
All a sim lock does is make only the carriers sim card work on the device.
And for the record still nothing from unlock-now. I wish they would at least reply to my support ticket, I understand it's a new device, but communication is key to a good business.
Let's hope htccode.com can figure this out...
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
huevo0000 said:
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
Click to expand...
Click to collapse
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Goatmaster said:
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
Click to expand...
Click to collapse
I tried first thing on the 24th after obtaining the TMOUS HD2 as well and as you; I have heard absolutely nothing, your right communication is the key.
HushH said:
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Click to expand...
Click to collapse
I called them twice and was told they would give the code after a certain amount of time but only if you have had an active account as they need it to send you the code...I KNOW for a FACT that is not true but its what they told me both times. More likely they have the code right in front of them if not on the next screen, but its not the reps fault they just following orders.
So far:
freeyourhtc.com = Could not return a code...Refunded my money within 2 hours from purchase. $18.99
htc-unlocker.org = Emailed me code after 2 hours; it didn't work. BUT!!! They emailed me twice since saying they are working on it. After 24 hours they emailed me saying the code is not in any of the databases but they can request it from TMO but they want an additional $10.00 and it could take 3 days. $19.99
leo.unlock-now.com (unlock-now.com) = Not so much even as an email to say thank you for the payment. Still waiting, site says it could take up to 2 days...it has been almost a day and a half so far. They sent me a refund (Not quite 2 days yet) saying my code could not be found without me ever emailing them so I guess not so bad after all, also said try back in 15 days.$23.95
I also emailed 2 ebay unlock sellers they have not wrote back yet.
Man I miss Olipro and Cmonex ---They dont have an unlocker on their site yet!!!
BLAHHH
I am going through the same exact thing!
I used HTCCode.com and after I paid and d/l the client they say it wouldn't because my PayPal is from the U.S.
Sim-unlocker.com- is garbage. They haven't gotten back to me at all. They did how -ever happily take my money with out any issues
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
bingkc said:
I am going through the same exact thing!
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
Click to expand...
Click to collapse
I am going through the same exact thing!
is your hd2 from the us or the uk t-mobile?
i have four hd2 t-mobile upgrade which i can`t unlock, had no issues before
maybe there is some software to unlock hd2?
If I remember right there was a legal deal regarding the unlock code situation. You are the owner of the phone and have the right to the code. The carrier is required to give you the code. I have had good luck getting tmo USA to give me my codes on past phones. It sometimes takes a day or two because they had to get it from htc.
T-mobile Must Unlock Your HD2 From My Interpretation
HushH said:
I was about to ask the same question. T-Mobile US is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Click to expand...
Click to collapse
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
a_ok2me said:
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
Click to expand...
Click to collapse
It's all in how you interpret "you may be eligible"...
WTF does that mean? Do they have the right to place eligibility requirements on it even? What are the U.S. laws regarding this?
How do you think the ones that popped up on ebay right away after release got their codes so fast?
I have tried 3 unlocking sites and they all said code cannot be found at this time.
j23a45m said:
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
Click to expand...
Click to collapse
Tried this, was told the account had to be active for 40 days which is bull because when I called before getting the phone they said you just had to have an account active.
unlock-now.com
They were unable to unlock my T-Mobile US HD2. Also looking for someone to unlock my new phone.
I've been "pressuring" htccode.com to come up with a unlock. If they can do it I told them I'd put a post on my site (HTCHD2.NET) which might drum up some sales. It's gets a decent amount of hits so hopefully this will motivate them.
I'm very interested in the HTC Aria because of its small size, but I have tmobile service. I'm not getting a data plan (I've got wifi everywhere I go) and I'm fine with buying it retail. My only question is how to unlock it to use tmobile's network. I heard I can call ATT and get an unlock code. I also heard there were online service that could generate an unlock code. Well, at this point I'm really nervous to buy this phone because I don't want to purchase this device and not be able to use it on my network. This is going to be my first android phone and I'm eager to get into the whole rooting and custom ROM business. Please help!
Thanks,
dm
EDIT: My grandma has had service with ATT for about a year now. I've heard that tmobile with give the unlock codes for free if you've had service with them for 90 days. I'm curious if ATT does the same.
2x EDIT: Sorry for the typo in the title.
there are plenty of unlock services via the web, just find a site and after you pay the usual $20 they will email you directions on how to unlock the device so that you are able to run it on tmobile.
Thanks for the quick response! I'm scared that's what I may have to resort to, but I just assume the potential for getting scammed is pretty high. Are there any reputable ones that you know of that unlock the Aria? I know it's pretty new...
I did some searching and the only ones that I can find are:
www(dot)iunlockit(dot)com/htc-aria-unlock-code-p-58064.html
www(dot)unlockallcellular(dot)com/aria-unlock-code-p-58064.html?osCsid=brnitand0jq564to0v7tirhnk7
Like I said, this looks fishy because it appears to be the same site with different domain names. Are these reputable sites? I still haven't bought my Aria because I want to be certain that I can unlock it fairly easily.
I paid $2 to unlock my LG VU on eBay...
Worked perfectly. They said they'd do it for all AT&T phones
if i unlock this phone to use on tmobile will i still be able to use 3g and all of the other features on this phone?
no 3g (but if you don't want data it won't matter) all other features should be just peachy afaik
I never thought about ebay; great idea.
and, no, I'm not going to be using a data plan, seeing as I rarely use data and I've got wifi everywhere I'm at (work, school, home, etc.)
Thanks a lot guys. I'll leave an update once I get the phone. Hopefully within the next week.
i was going to do the same (to get out of the data) but
free phone+2 years of data=360
just the phone=380
we'll see what att's policies are like in 2 years though
So I bought the Aria and I love it. However, I can't find anyway to unlock it. I bought one of those ebay unlock services, seeing as it advertised an unlock code in 2 hours or less. Well, that was two days ago. I also looked up on those sites that I mentioned previously and they are scams. So I've got this awesome phone that I can't use as a phone. What are my options now? I love this phone!
donald =/
I have tried this a couple of AT&T phones and it worked for me.
Call up AT&T and tell them you have to leave country for work and would not like to spend money on roaming. They asked for IMEI number and handed me the code instantly.
ayush20m said:
I have tried this a couple of AT&T phones and it worked for me.
Call up AT&T and tell them you have to leave country for work and would not like to spend money on roaming. They asked for IMEI number and handed me the code instantly.
Click to expand...
Click to collapse
I did this with every single one of my AT&T phones and they never gave me trouble. For me it was the true since I travel to Hong Kong every year to visit my parents.
ayush20m said:
I have tried this a couple of AT&T phones and it worked for me.
Call up AT&T and tell them you have to leave country for work and would not like to spend money on roaming. They asked for IMEI number and handed me the code instantly.
Click to expand...
Click to collapse
I've done this as well....
dmellenbruch said:
So I bought the Aria and I love it. However, I can't find anyway to unlock it. I bought one of those ebay unlock services, seeing as it advertised an unlock code in 2 hours or less. Well, that was two days ago. I also looked up on those sites that I mentioned previously and they are scams. So I've got this awesome phone that I can't use as a phone. What are my options now? I love this phone!
donald =/
Click to expand...
Click to collapse
Hi there, did you find a way to unlock the phone?
I'm wondering on the details about calling AT&T to get the code. I bought my Aria through ebay and presently have the phone at Mexico. Do AT&T ask for phone number (registered with AT&T), ssn or any other personal details regarding the phone? or just by calling them with IMEI # they will provide the code?
I don't have AT&T for obvious reasons.
Unlock
tongas said:
Hi there, did you find a way to unlock the phone?
I'm wondering on the details about calling AT&T to get the code. I bought my Aria through ebay and presently have the phone at Mexico. Do AT&T ask for phone number (registered with AT&T), ssn or any other personal details regarding the phone? or just by calling them with IMEI # they will provide the code?
I don't have AT&T for obvious reasons.
Click to expand...
Click to collapse
Hi
I try maybe all store in Ebay and nothing, only get my code here:www.freeyourhtc.com/
I hope this help.
Thanks Rafa, but just bought a code from the ebay seller... will let everybody know if it worked or not.
Ebay Unlock code for HTC Aria actually worked!
I finally got to say that the ebay deal really worked for me!!! Couldn't be more happy!
Please refer to this post for more info:
How sketchy are the ebay unlockers?
Was a little skeptical about it but just got the code on the email minutes ago and worked right away!!!
Cost me 9.95 because the price was reduced and paid with PayPal. Bought it in the morning and got the code 5-6 hours later.
Thanks again to breakeven and xda-developers forum!!!
Can I unlock my phone if im in a two year contract?
I used http://www.cellunlock.net/ to unlock my gf's MyTouch 3G. They took 1 day and I got the code.
It seems they usually take less time, but they had some problems.
$10 if you use the code crackb50 on checkout.
And no, I don't work for them.
kevina90 said:
Can I unlock my phone if im in a two year contract?
Click to expand...
Click to collapse
Course you can!
If you have at&t, then I would suggest you try the call them and get the code for free method first. If that's doesn't work, then just buy a code.
The reason why me and many others went through ebay, it's because most of the unlockers out there with web site presence, and being the aria a relative new phone, they do not carry yet codes or access to them. I tried first 1 of this unlockers and wrote email to 2 of them and none of the 3 had access to codes yet, finally the ebay thing worked for me and take only about 7 hours to get the code.
You should know that unlocking the phone will no release you of the contract but just give you the ability of changing gsm provider. Unlocking the phone it is only intended for that. If what you want is to remove some crappy apps installed by default, then what you might need is to have root access to phone instead unlocking. Rooting the phone is quite easy with the aria and is free; you just need some further reading about.
Sent using XDA app
I thought I started this thread but it seems to have disappeared ? Anyway thought I'd start it back up since there are many of us in Canada will likely be going this route. Any quirks between carrier settings or special settings needed for this to work fairly flawlessly ?
Only thing you need is to add proper apn settings to make it work on any other carrier, that and the phone has to be unlocked.
im waiting this too lol for mexico the thing its when will be unlocked!!!i cant wait lol
Ahhh yess... the good old "locked" phone scenario. I guess that would be same issue with AT&T model.
APN settings shouldn't be an issue for data. I know the exact one to use for FIDO but MMS might still be an issue?
peachpuff said:
Only thing you need is to add proper apn settings to make it work on any other carrier, that and the phone has to be unlocked.
Click to expand...
Click to collapse
Never dealt with an unlocked phone before. What exactly do you have to do to unlock it?
TheEscapist said:
Never dealt with an unlocked phone before. What exactly do you have to do to unlock it?
Click to expand...
Click to collapse
You have to get a special code either from bell, a store that unlocks phones etc. Bell will usually give it to you after you bought for a month while at the store the code is like $10. (Each phone has a different code) Then you just input the code (each phone has a different method but it's very easy.)
RacecarBMW said:
You have to get a special code either from bell, a store that unlocks phones etc. Bell will usually give it to you after you bought for a month while at the store the code is like $10. (Each phone has a different code) Then you just input the code (each phone has a different method but it's very easy.)
Click to expand...
Click to collapse
Wait, so if I bought it from Bell, I'd have to wait a month before they'd give it to me? There's no way I just couldn't buy it outright from them?
TheEscapist said:
Wait, so if I bought it from Bell, I'd have to wait a month before they'd give it to me? There's no way I just couldn't buy it outright from them?
Click to expand...
Click to collapse
the unlock code let you use any sim in the atrix from any carrier in the world (of course that are bands compatible) so many people (like me) want the unlock code so i can buy it from at&t and then use the unlcok code to use it in my country that have the same bands
zen kun said:
the unlock code let you use any sim in the atrix from any carrier in the world (of course that are bands compatible) so many people (like me) want the unlock code so i can buy it from at&t and then use the unlcok code to use it in my country that have the same bands
Click to expand...
Click to collapse
No, I know. He said that Bell would give me the unlock code so I could use it on Rogers, but I'd have to wait a month after I bought it. I was asking if there was any way I could just buy the unlock code from Bell right away.
Yes that is something I mentioned in the previous thread that I started (now gone). I mentioned that it is very likely Bell would keep the phone for their own customers (existing or new sign up), so they may not sell you the phone at all without a contract with them. Unlock codes can be had on the internet for $25 or less, but will Bell sell the phone with no contract. Let`s see what happens.
Bell selling you the phone off contract is ENTIRELY based off of which person you talk to. They're all allowed to do it, but it's looked down on since they make less money if you do it that way.
the other thing that you may have to look into is ATT probably has tethering disabled. I for one want to use this on Telus. it'll have to be rooted (I assume) to be able to use this feature. Plus all of att's bloatware which I'd want to get rid of as well (again rooting will do the trick)
Odd's are Bell won't be the only ones selling it; re-sellers will probably have it off contract as well (Tbooth, bestbuy.ca maybe walmart) but I was surprised this morning when I looked at bestbuy US and Amazon, they are selling it for 599, so off contract at bestbuy.ca and Tbooth they'll probably have it for 699/799 (just my guess though)
well it looks like the bloatware is just a matter of uninstalling it, very glad its not part of the ROM
http://forum.xda-developers.com/showthread.php?t=960917
kenio8185 said:
Bell selling you the phone off contract is ENTIRELY based off of which person you talk to. They're all allowed to do it, but it's looked down on since they make less money if you do it that way.
Click to expand...
Click to collapse
You are right, I got this confirmed by a Cell Phone sales representative.
I visited a Bell Store and a The Source and both told me that I can buy the Atrix full price, but I have to activate it with Bell (35$) + Pay for the first month (50$).
The reason is that if they sell only the phone, they get only 1$ from bell.
If they sell a plan they get 5$ !
My advise, shop around until you find someone that is not that cheap, or just offer him/her the 5 bucks
i typed in the apn settings on my phone the internet only works on the broswer all the apps dont get 3g
but when i switch to wifi everything works :S
weird anyone want to help a newwwwwwwwwebee iphone user?
I have a Bell Atrix on Telus.
cellunlock.net is the cheapest and i've used them for 5 phones so far. 14.99 for any Moto phone, use android50 coupon code for 50% off (if it still works)
The folks instore didn't know anything about unlocking, Telus CSR told me it was 50$ to unlock the desire before i sold it, i was like EFF THAT!
I bought the phone for 599$ but I sold my Desire for 250 and my Milestone for 250$, 100$ to upgrade wasn't bad.
Entered APN and everything is dandy.
rogers/fido users
fido and rogers users may run in to an issue with their call display/name display feature.
when you receive calls they will show up as "payphone" on your display and won't show the name or number of the person that is calling.
to fix this its simply a matter of calling rogers and asking them to "exclude" (very important to say exclude because they cannot remove just the name display but they CAN exclude it. found that out after 4 different calls between tech support and customer care). once the name display is excluded you can now see the numbers of the caller, and if they are already in your phone you will see their name as well.
Hey guys, i've got a problem and I need some advice/options.
Long story short, as some of you may know, I bought my T-Mobile branded Note 3 on Swappa in November. Of course, Swappa says that they check IMEIs and the seller assured me that the phone was fully paid for, but a few days ago my Note 3 was blocked/blacklisted (whatever you call it) by T-Mobile for non-payment of EIP.
I have tried to resolve the issue through communicating with the seller and Swappa, but there's really nothing to be done. The seller won't refund my money, Swappa is powerless, and Paypal says the transaction is past their 45 day dispute period. The phone isn't even unlocked, so I can't even try and use it on another carrier right now.
So at this point i'm trying to minimize my losses. I am open to any suggestions as to how I can either:
1. find a way to get the phone unlocked and use it on another carrier (I know that when a T-Mobile phone is blocked or blacklisted, they share that info now with AT&T, but i'm hoping I can use it on Simple Mobile or Straight Talk or Walmart's service)
or
2. sell the phone internationally (with full disclosure of the fact that the phone is blocked on T-Mobile/AT&T of course, but it shouldn't matter if someone wants to use it outside of the US, right?)
or
3. sell the phone as a 'dev' device (at a substantial loss i'm sure), but I have no idea how to do this or even whether a dev would want a phone that is blocked (don't they need to test network stuff?).
I'm trying to find a way to make the best of a bad situation. Any one who reads this post and wants to give me some decent advice is welcome. But if you just want to start trolling PLEASE JUST GO AWAY. I have enough problems as it is right now.
In any case, i've learned my lesson. No more Craigslist, no more Negri, no more Swappa. I'm just gonna pony up the money and get my phones directly from T-Mobile. The money I thought I was saving doesn't look like such a deal anymore.
Ah damn, yeah seems a lot of people have fallen into the same trap you have unfortunately.
Well you could try another network. . However the chances are high that it'll be blocked all over the US. - yes you could sell it internationally and disclose the issue but the frequency has a different range(?) - this would probably be your best option.
If not then you'd just have to take the hit on it, toss it away or use as a media device. And put it down to a very bad lesson learnt the hard way :-/
Sent from my SM-N9005 using XDA Premium 4 mobile app
radicalisto said:
Ah damn, yeah seems a lot of people have fallen into the same trap you have unfortunately.
Well you could try another network. . However the chances are high that it'll be blocked all over the US. - yes you could sell it internationally and disclose the issue but the frequency has a different range(?) - this would probably be your best option.
If not then you'd just have to take the hit on it, toss it away or use as a media device. And put it down to a very bad lesson learnt the hard way :-/
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Appreciate the response, but now way I could toss $650 away. It took me a few months to save that up. That's why i'm trying to salvage whatever I can of this situation.
Perhaps there's a Canadian carrier uses the same frequencies as T-Mobile? Anyone know a site that would help me compare GSM bands/frequencies to see which countries would be the best option for reselling?
You could have a scan on gsmarena they detail frequencies on the different models.
Yeah it's definitely an expensive error for sure, assume T - Mobile aren't too keen to help at all then?
Sent from my SM-N9005 using XDA Premium 4 mobile app
radicalisto said:
You could have a scan on gsmarena they detail frequencies on the different models.
Yeah it's definitely an expensive error for sure, assume T - Mobile aren't too keen to help at all then?
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
No, T-Mobile won't give me any info because i'm not the original account holder for the phone. T-Mobile will probably go after that person, but it's probably just a tax write off for them.
Try RegionLock away on Play store or buy an unlock code then try with a pre-paid service. GL
RMXO said:
Try RegionLock away on Play store or buy an unlock code then try with a pre-paid service. GL
Click to expand...
Click to collapse
Won't help.... Phone has been blacklisted...
Unless you can get the carrier to take it off the blacklist it won't be allowed to connect to any network in that country (theoretically)...
Just a thought though - if the phone hasn't been paid for to the carrier, it's on the blacklist and you are caught trying to use it, you may find yourself charged with possession of stolen goods... Unless you have a receipt that states it was sold to you. Either way though you will loose the phone...
Techngro said:
Hey guys, i've got a problem and I need some advice/options.
Long story short, as some of you may know, I bought my T-Mobile branded Note 3 on Swappa in November. Of course, Swappa says that they check IMEIs and the seller assured me that the phone was fully paid for, but a few days ago my Note 3 was blocked/blacklisted (whatever you call it) by T-Mobile for non-payment of EIP.
I have tried to resolve the issue through communicating with the seller and Swappa, but there's really nothing to be done. The seller won't refund my money, Swappa is powerless, and Paypal says the transaction is past their 45 day dispute period. The phone isn't even unlocked, so I can't even try and use it on another carrier right now.
So at this point i'm trying to minimize my losses. I am open to any suggestions as to how I can either:
1. find a way to get the phone unlocked and use it on another carrier (I know that when a T-Mobile phone is blocked or blacklisted, they share that info now with AT&T, but i'm hoping I can use it on Simple Mobile or Straight Talk or Walmart's service)
or
2. sell the phone internationally (with full disclosure of the fact that the phone is blocked on T-Mobile/AT&T of course, but it shouldn't matter if someone wants to use it outside of the US, right?)
or
3. sell the phone as a 'dev' device (at a substantial loss i'm sure), but I have no idea how to do this or even whether a dev would want a phone that is blocked (don't they need to test network stuff?).
I'm trying to find a way to make the best of a bad situation. Any one who reads this post and wants to give me some decent advice is welcome. But if you just want to start trolling PLEASE JUST GO AWAY. I have enough problems as it is right now.
In any case, i've learned my lesson. No more Craigslist, no more Negri, no more Swappa. I'm just gonna pony up the money and get my phones directly from T-Mobile. The money I thought I was saving doesn't look like such a deal anymore.
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Click to collapse
bad luck for you.
But i can tell you a thing or 2 about selling phone internationally.
your t-mobile fone can be used here in SEA region and for the N3 its probably multi band.so selling it internationally shouldn't be an issue for you.but you'll probably want to sell it at a huge discount.
from past experience,t-mobile's GSM frequency is the same as those in my country and i have no issues using T-mo fone here.my signature should tell you what t-mo fones i had.but i cannot say if the 4g band is the same though.so dun worry about the GSM band being compatible or not,that's the buyer's responsibility.
(http://en.wikipedia.org/wiki/GSM_frequency_bands)
i am not sure if there is a way to sim unlock your fone without having to buy a unlock code(i noe the sensation 4g had a way to remove sim lock altogether),if you do find a way,there is no harm testing to see if you can still use the fone on other networks.
take it as a hard lesson learned bro but dun give up trying other ways to use your fone,i am pretty sure the journey is educational.like how i tried to make t-mo fones work in my country.
I might be wrong but its only blacklisted IMEI NUMBER? in UK its illegal to change it. But I think you end up selling it OK on ebay
with NO RETURNS OR REFUND!
Sent from my Nexus 7 using xda premium
ultramag69 said:
Won't help.... Phone has been blacklisted...
Unless you can get the carrier to take it off the blacklist it won't be allowed to connect to any network in that country (theoretically)...
Just a thought though - if the phone hasn't been paid for to the carrier, it's on the blacklist and you are caught trying to use it, you may find yourself charged with possession of stolen goods... Unless you have a receipt that states it was sold to you. Either way though you will loose the phone...
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Yes, I do have a receipt from both Paypal and Swappa. But I think would only work if it has been reported lost or stolen by the original owner. I don't think that's the case. T-Mobile said it was blocked for non-payment of EIP. Guess the guy just flipped the phone as soon as he signed the contract. People suck.
frostmore said:
bad luck for you.
But i can tell you a thing or 2 about selling phone internationally.
your t-mobile fone can be used here in SEA region and for the N3 its probably multi band.so selling it internationally shouldn't be an issue for you.but you'll probably want to sell it at a huge discount.
from past experience,t-mobile's GSM frequency is the same as those in my country and i have no issues using T-mo fone here.my signature should tell you what t-mo fones i had.but i cannot say if the 4g band is the same though.so dun worry about the GSM band being compatible or not,that's the buyer's responsibility.
(http://en.wikipedia.org/wiki/GSM_frequency_bands)
i am not sure if there is a way to sim unlock your fone without having to buy a unlock code(i noe the sensation 4g had a way to remove sim lock altogether),if you do find a way,there is no harm testing to see if you can still use the fone on other networks.
take it as a hard lesson learned bro but dun give up trying other ways to use your fone,i am pretty sure the journey is educational.like how i tried to make t-mo fones work in my country.
Click to expand...
Click to collapse
Yes, very educational. I used to buy my phone on Craigslist. I never once got scammed. But then Craigslist turned into Scam Central Station. So I went to Swappa because they use Paypal and I thought that would give me some protection. Turns out, the only way to ensure that you won't get a phone that will be blocked or blacklisted later is to get it directly from the source. It's turning out to be an expensive lesson. :crying:
How much of a discount do you normally get when you purchase a T-Mobile phone? I don't want to lose $200. It would make more sense to just get a cheap 4G phone and tether it to my Note 3 and use it as a little tablet.
jowett69 said:
I might be wrong but its only blacklisted IMEI NUMBER? in UK its illegal to change it. But I think you end up selling it OK on ebay
with NO RETURNS OR REFUND!
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Yes, I would have to do it that way, but i'm worried now about losing too much money trying to sell it. If I sell it internationally, I don't see why I should lose that much, since the T-Mobile block only applies to the US.
Another option?
I really don't want to lose my $30 5GB plan. I've been looking on Amazon and saw that they have some cheap T-Mobile 4G phones like this Nokia Lumia 521: http://goo.gl/KgvOgR
My thought is, I can purchase that, tether my Note 3 to it and keep using it. 90% of what I do on my Note 3 is data/browsing, gaming, etc. So if I can tether to the Lumia, I guess it would work.
Any thoughts?
Was the Paypal transaction a credit card one? If so, I would contact them directly (you may have recourse for up to 3 months?). I use Paypal but always use my credit card to pay for items and never my bank account because Paypal will not stand behind the purchase if they have a way out.
FedUpx2 said:
Was the Paypal transaction a credit card one? If so, I would contact them directly (you may have recourse for up to 3 months?). I use Paypal but always use my credit card to pay for items and never my bank account because Paypal will not stand behind the purchase if they have a way out.
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No, unfortunately, it was a bank account. Sigh...
UPDATE
So here's an update on my situation.
After considering my options, I ordered a Straight Talk AT&T sim card a few days ago. It was only $7 with free shipping, so I figured I might as well give it a try. It got here today, so I got Chainfire's RegionLock Away app and followed the instructions here (http://forum.xda-developers.com/showthread.php?t=2471742) to unlock my Note 3 using the Straight Talk sim card. Didn't have a single problem getting it unlocked. Total cost to unlock ~ $10.
Once it was unlocked, I signed up for the $45 Straight Talk plan (which ends up around $50 with taxes/fees), and after a couple of reboots, I have service. The service seems pretty fast, but I don't want to do a speedtest because it's just a waste of my limited data allotment. It shows as being 4G LTE, but I don't know if that's the case.
So, I pay $20 more for half the data, and I have a Note 3 that is worth considerably less than what I paid for it only a couple of months ago on Swappa. I've definitely learned a valuable lesson here. But at least I have a working phone, so there's that.
Thanks for all of the suggestions guys.
That's awesome and glad you are able to use the phone normally.
Techngro said:
So here's an update on my situation.
After considering my options, I ordered a Straight Talk AT&T sim card a few days ago. It was only $7 with free shipping, so I figured I might as well give it a try. It got here today, so I got Chainfire's RegionLock Away app and followed the instructions here (http://forum.xda-developers.com/showthread.php?t=2471742) to unlock my Note 3 using the Straight Talk sim card. Didn't have a single problem getting it unlocked. Total cost to unlock ~ $10.
Once it was unlocked, I signed up for the $45 Straight Talk plan (which ends up around $50 with taxes/fees), and after a couple of reboots, I have service. The service seems pretty fast, but I don't want to do a speedtest because it's just a waste of my limited data allotment. It shows as being 4G LTE, but I don't know if that's the case.
So, I pay $20 more for half the data, and I have a Note 3 that is worth considerably less than what I paid for it only a couple of months ago on Swappa. I've definitely learned a valuable lesson here. But at least I have a working phone, so there's that.
Thanks for all of the suggestions guys.
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Click to collapse
Sorry to hear about your problems. Even though a couple people had the same issue with phones from Negri Electronics, mine purchased from Negri still says that the IMEI is not recognized when checked and it works fine on T-Mobile or AT&T (tested with sister's T-Mobile SIM and daily use with AT&T grandfathered Unlimited) with LTE. I am very happy. T-Mobile was going to make me spend $791 + at least 45 days of unwanted service before I could even request an unlock and they have 7 days to respond (52 days of unwanted service?). That's not a deal.
Sent from my SM-N900T using Tapatalk
CZroe said:
Sorry to hear about your problems. Even though a couple people had the same issue with phones from Negri Electronics, mine purchased from Negri still says that the IMEI is not recognized when checked and it works fine on T-Mobile or AT&T (tested with sister's T-Mobile SIM and daily use with AT&T grandfathered Unlimited) with LTE. I am very happy. T-Mobile was going to make me spend $791 + at least 45 days of unwanted service before I could even request an unlock and they have 7 days to respond (52 days of unwanted service?). That's not a deal.
Sent from my SM-N900T using Tapatalk
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Click to collapse
Well, i'm glad that Negri made someone happy. There were plenty of people on this forum who felt they were getting scammed by them and had to cancel preorders after waiting 3 weeks for a shipment that never happened.
You might feel you're getting a deal, and maybe you are, and i'm glad for you. But for me, as I said, I learned a very expensive lesson from my experiences with both Negri and Swappa. It's only a deal when it works out the way you want it to. When you get screwed like I did, it stops being a deal. Not only did my phone get blocked, I now pay more money for less service. The extra $100 in savings isn't worth the risk for me anymore.
Anyone know if these Tmobile S7 Edge is unlocked? Or how do you get them unlocked? Thx/
There locked, you can go to eBay and purchase an unlock code for under $20. Doesn't matter if the IMEI is blocked, lost/stolen, financed, etc.
T Mobile never unlock their device , doesnt matter if you paid in full .
If you paid in full , you need to use you device with your line for 40 days to qualified for unlocked.
Or you can try cellunlocker.net to buy unlock with T Mobile unlock app , it will cost you $39.99 and processing time in 1-3 days.
Just purchased today and now waitting for email when unlock completely done.
Please let us know when you receive your unlock code. Did you use cellunlocker or ebay? How much did it cost you?
T-mobile might disagree (apparently they do... sketchy) but there legally obligated to unlock a fully paid off device provided that 1) You've been a customer for over a year and 2) Your account's in good standing. Here's the full deal (all US carriers signed and agreed to implement these terms), as well as where/how to file a complaint if they don't respond to your request within 2 days: https://www.fcc.gov/consumers/guides/cell-phone-unlocking-faqs
If I were trying to get a phone unlocked knowing that I was eligible, I would try to get escalated at the first hint of being jerked around, then make sure that they knew I knew the law/my rights... that I play golf with Tom Wheeler on Thursdays ya know, whatever's pertinent... and if they try to fault some bs "policy", i.e. "you can only unlock x devices/year" (something that I just read on a Tmo site) I'd try to stay cool but firm, and make sure that they know that you know what you're talking about. You may have to file a complaint with the FCC but hopefully that will get results.... I'm actually planning on paying off my current phone (Note 4) and keeping it, so I'm glad that you asked about 'official' unlocking because I hadn't really though about that :good: I want to pay this thing off and call them up to see what happens now! I actually started writing up a "script" of what I'd say to the highest level rep I could get connected to if the gave me any (illegal, as of 2/15) grief. It was getting lengthy so I cut it from this post, but let me know if you think it might help and I can finish it up and post.
I highly recommend that you write down the names of anyone you talk to, and if you live in a single-party consent state and have the means, it couldn't hurt to record the call either (not quite sure how it would help, but if you're on a custom ROM with it built in, might as well). Good luck! I'm interested to hear how it goes
kendu2412 said:
T Mobile never unlock their device , doesnt matter if you paid in full .
If you paid in full , you need to use you device with your line for 40 days to qualified for unlocked.
Or you can try cellunlocker.net to buy unlock with T Mobile unlock app , it will cost you $39.99 and processing time in 1-3 days.
Just purchased today and now waitting for email when unlock completely done.
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Click to collapse
They did unlock my s5 last yr and wasnt fully paid. I asked for them to unlock it since i will be using it in another country
Sent from my SM-G935T using Tapatalk
I have an agreement where they unlock my phones period in case of military deployment. Literally bought the phone Saturday night on JoD, and Monday at noon, it was unlocked. If you have good enough reason to be outside of the terms, they will unlock it, otherwise, I have never had a problem getting a phone unlocked through T-Mo as long as I was within their guidelines.