hello guys,
sorry for the bad english hope everything will be clear.
so i got my new phone 4 -5 month ago.
and my friend rooted it for me (mainly cus of the pokemon go hack), i didnt know the actual risk of rooting so i let him.
when i stoped playing pokemon go and found that that rooting ur device will remove the warrenty from my device i wanted to unroot it.
so i restore to factory settings thinking that it will remove the root, only like a week later i have read that restore to factor settings dos not remove root
so basicly now i want to unroot my phone so it wont cus demage to my warrnty.
i dont know much abut how he rootted my iphone i know he used a youtube video named: Pokemon Go Cheat/Hack for Android - Use a Joystick, WORKS on v0.35.0! ( new users can add links so i coulnt add a link to the youtube video but if u copy and past the youtube video name u could get to the actual video)
and on the descrition it sais This cheat/hack requires an Android device with root & Xposed installed. so im guessing this is what he did.
also i want to note that when useing root checker app it sais - sorry! root access is noy proberly installed on this devices
pleas could u guys help me with guides and tuturials on how to unroot my phone after it has been reset to factory settings so my warrenty wont go off its a new phone =D
ty ty ty
edit:i was thinking mabye the information on the download mode might be helpfull so this is what it sais:
odim mode
download speed : fast
product name: SM-G935F
cuarent binary: custon
system status: custom
fap lock: off
secure donwload :enabled
warenty void : 1 (0x020c) - - - - dos that mean my warranty is off?
ap swrev : b:1 k:0 s:0
With 3rd party insurance, which is usually cheaper anyways, they don't care about KNOX... In fact, Protect My Bubble didn't even make me send back my phones.... So to hell with Knox flag trips and get some better insurance.
anonymoustl said:
With 3rd party insurance, which is usually cheaper anyways, they don't care about KNOX... In fact, Protect My Bubble didn't even make me send back my phones.... So to hell with Knox flag trips and get some better insurance.
Click to expand...
Click to collapse
ok and regarding the fact that root checker sais its not rooted but when u look on the download details it depfenatly suggest its rooted..
what to do to fix that?
Once rooted its irreversible
Your bootloader is unlocked. This is not reversible, and voids the warranty. No way back i'm afraid. You can certainly remove root from your phone. Thats what i did, to be able to use ota´s. In your case this does not matter though, your warranty is still void.
Ati75 said:
Your bootloader is unlocked. This is not reversible, and voids the warranty. No way back i'm afraid. You can certainly remove root from your phone. Thats what i did, to be able to use ota´s. In your case this does not matter though, your warranty is still void.
Click to expand...
Click to collapse
how do i safly remove the root cus i'v heard odin thing is very risky and if something goes worng the phone can get ****ed up
actually, using Odin is very safe. Just follow instructions very carefully, make sure it's for your model number and double check. Go to www.sammobile.com, go to the 'Firmware's' section., type in your model number and search for your country's firmware and download.
Install USB Mobile phone driver. Get Odin. Go into your phone's settings and turn 'ON' USB debugging. Plug your phone to PC with a good quality cable, preferably the one that came with your phone. Don't plug into a USB hub though. Go into Odin download mode (volume down, Home + Power buttons). When you got the BLUE ID:COM box lighted up, it means that it can read your phone so your drivers are all good. Then click on the AP button, browse for the file you got from Sammobile (remember that it must be the same Model as your one ok, any country is fine, just make sure that sm-g935F is for sm-g935F etc). click Start. it should reboot a few times itself and when it says Done, your phone should boot into Android and you go through the setup all over again, losing all data in the process, but you will have a brand new unrooted, error free phone that can get updates OTA. True, your Knox counter will still say 0x1 void, but most warranty don't check that. As long as it says 'Official' which you will have once you flash the stock firmware. hope this helps...
Related
This is probably a really stupid question and many will get angry and call me a noob. However the question is this:
I rooted my phone quite soon after I got it, and now I read there is a way to do it which means I wouldn't lose the warranty. Is there a way, possibly restore and root again, that will mean I get my warranty back?
Of course you are free to answer how you like, but a simple yes or no, or with the addition of constructive advice is all I really need.
no you are f..ed
Teleported from my SM-N9005 from The Enterprise
I did the same thing, bought the phone then rooted within the hour. I should of read all the 'efuse' and knox warranty stuff before... but oh well.
Worst part is, i had installed knox and played around with it, rooted the phone, and when it rebooted i had knox in the pull down menu and couldn't get rid of it as it stopped working. I have now gone back to stock via kies and patiently awaiting for a knox 0x0 reset. Who knows..
Blizzaa said:
This is probably a really stupid question and many will get angry and call me a noob. However the question is this:
I rooted my phone quite soon after I got it, and now I read there is a way to do it which means I wouldn't lose the warranty. Is there a way, possibly restore and root again, that will mean I get my warranty back?
Of course you are free to answer how you like, but a simple yes or no, or with the addition of constructive advice is all I really need.
Click to expand...
Click to collapse
There is no way to restore a rooted device to factory settings whereby restoring the knox counter and enabling your warranty. Once rooted, the device warranty becomes void. You can root and install the original ROM but the problem is the device status will show "Custom". This can be reset so things look factory to the average joe (say a store employee for a return) but the problem you have is if sent for warranty, once a technician looks at the device and runs their troubleshooting techniques on the device, they'll be able to tell it has been rooted.
Hope this helps!
I updated my phone today and I was able to root it an disable KNOX.
I used CF-Autoroot http://autoroot.chainfire.eu/ and it worked flawlessly and when I was updating the binary I got the option to disable KNOX.
Root Instruction:
1. Flash with Odin
2. Add a google account incase it has not been setup yet.
3. Install SuperSU from Market.
4. Open it and it wil ask you to update binary.
Respect to the developer.
Futhermore, I got CWM with one of the methods I was using when on JB 4.1.2
PLS NOTE: You will lose warranty if phone is rooted at this time. If you will like to keep your warranty with no possibility to go back to an older android version, please AVOID rooting your ROM and wait for custom ROM with KNOX disabled
Cheers,
But.. I don't know whether to use the i9305 or I9305T files :/
My device is I9305T but has been running I9305 FW (and probably bootloaders) for a while...
For those who need some more links/instructions:
Backup your data, SMS, settings - and make sure you got an IMEI backup
http://forum.xda-developers.com/showthread.php?t=1946915
If you use Google's 2-Step Verification, make sure you can receive the SMS via a 2nd phone or have a backup option like landline or authenticator app.
I removed my SD card (just in case) and did a full system wipe just to get rid of everything I did to my system over the last year:
Hold down volume up, home and power buttons, when screen turns on, leave these buttons, do the full system wipe. (Don't think this is really necessary though.)
Install 4.3 on your i9305
http://www.androidegis.com/how-to/install-android-4-3-update-galaxy-s3-lte-i9305/
Switch the phone off after first book (at SIM PIN prompt).
Get CF-Auto-Root and install it
EDIT: http://forum.xda-developers.com/showthread.php?t=1957273
Now after your phone booted you can run the Samsung setup. Add your Google account.
Install SuperSU from the Play Store - not SuperUser
https://play.google.com/store/apps/details?id=eu.chainfire.supersu&hl=en
Update the binary and disable KNOX
Enjoy
For me what worked, was installing PhilZ Touch (latest version), and using the built-in rooting function of the recovery. Then, installing SuperSU gave me perfect root.
Does anyone know if Koush's superuser app works in any way in this release? I would prefer to use an open-source superuser app.
gulbrillo said:
For those who need some more links/instructions:
Backup your data, SMS, settings - and make sure you got an IMEI backup
http://forum.xda-developers.com/showthread.php?t=1946915
If you use Google's 2-Step Verification, make sure you can receive the SMS via a 2nd phone or have a backup option like landline or authenticator app.
I removed my SD card (just in case) and did a full system wipe just to get rid of everything I did to my system over the last year:
Hold down volume up, home and power buttons, when screen turns on, leave these buttons, do the full system wipe. (Don't think this is really necessary though.)
Install 4.3 on your i9305
http://www.androidegis.com/how-to/install-android-4-3-update-galaxy-s3-lte-i9305/
Switch the phone off after first book (at SIM PIN prompt).
Get CF-Auto-Root and install it
http://forum.xda-developers.com/showthread.php?t=2219803
Now after your phone booted you can run the Samsung setup. Add your Google account.
Install SuperSU from the Play Store - not SuperUser
https://play.google.com/store/apps/details?id=eu.chainfire.supersu&hl=en
Update the binary and disable KNOX
Enjoy
Click to expand...
Click to collapse
Did you mean to link the [GT-I9505 + GT-I9505G] CF-Auto-Root page, or should we get the file from [GT-I930x/T/N][SHV-E210*][SHW-M440S] CF-Auto-Root?
Damn, sorry - that was my mistake. I just changed the link above - it should have been http://forum.xda-developers.com/showthread.php?t=1957273 of cause. Thanks!
aaronsclee said:
Did you mean to link the [GT-I9505 + GT-I9505G] CF-Auto-Root page, or should we get the file from [GT-I930x/T/N][SHV-E210*][SHW-M440S] CF-Auto-Root?
Click to expand...
Click to collapse
I don't understand if this method preserves the warranty.
No , it doesn't . By flashing CF-Root you will get Knox count 1 .
seaman5705 said:
No , it doesn't . By flashing CF-Root you will get Knox count 1 .
Click to expand...
Click to collapse
Uh. I think, at this point, that the best thing (for me) is to not update.
Update using Heimdall, and skip flashing tz.img and sboot.bin. Be aware that this will break WiFi until a custom kernel is released
Sent from my GT-I9305 using xda app-developers app
I prefer to wait until a solution will be find.
lallolu said:
I updated my phone today and I was able to root it an disable KNOX.
Click to expand...
Click to collapse
Thanks for sharing this interesting experience.
But I think it would be kind of you to edit the OP to say in a very visible way that someone doing that looses his warranty with no possibility to go back at this time (until a solution is found, but no one knows if this will ever be the case ...) because of the new Knox bootloader and the new Knox warranty void flag.
Ed Roid said:
Thanks for sharing this interesting experience.
But I think it would be kind of you to edit the OP to say in a very visible way that someone doing that looses his warranty with no possibility to go back at this time (until a solution is found, but no one knows if this will ever be the case ...) because of the new Knox bootloader and the new Knox warranty void flag.
Click to expand...
Click to collapse
Thanks mate for clarifying the issue of Knox flag and warranty. I will wait for a dev to make Knox-free rom.
if you'd like to have 4.3 stock rom with root and warranty, you can update your phone to 4.3 using Mobile Odin PRO latest version (3.85). Let's say you're on 4.1.2, just download 4.3 for your phone, move it to phone storage, flash it using Mobile Odin PRO with EverRoot and Inject Mobile Odin features. This way you'll have a 4.3 rooted in warranty.
steebro said:
This way you'll have a 4.3 rooted in warranty.
Click to expand...
Click to collapse
4.3 stock + root + warranty ok but no wifi, am i right ?
Ed Roid said:
Thanks for sharing this interesting experience.
But I think it would be kind of you to edit the OP to say in a very visible way that someone doing that looses his warranty with no possibility to go back at this time (until a solution is found, but no one knows if this will ever be the case ...) because of the new Knox bootloader and the new Knox warranty void flag.
Click to expand...
Click to collapse
Thanks for pointing that out. I have updated the OP.
steebro said:
if you'd like to have 4.3 stock rom with root and warranty, you can update your phone to 4.3 using Mobile Odin PRO latest version (3.85). Let's say you're on 4.1.2, just download 4.3 for your phone, move it to phone storage, flash it using Mobile Odin PRO with EverRoot and Inject Mobile Odin features. This way you'll have a 4.3 rooted in warranty.
Click to expand...
Click to collapse
For sure?
I've buy the Pro Version ( in this moment the version is only working with this Mobile ( nobody knows, at which time the support will be stopped ) ).
I don't want see, that Knox is incr. from 0x0 to 0x1 with this procedure ....
THX
Wesie said:
For sure?
Click to expand...
Click to collapse
I think I've read that Mobile Odin isn't able to flash the bootloader. If this is really the case then it is true (old bootloader = no Knox flag). Note that you will also need to flash a custom kernel cause stock 4.3 kernel without Knox bootloader breaks wifi.
SHV-E210K
how can you root SHV-E210K with official 4.3 firmware?
Ed Roid said:
that someone doing that looses his warranty with no possibility to go back at this time because of the new Knox bootloader and the new Knox warranty void flag.
Click to expand...
Click to collapse
What about triangle away? (Or downgrading to a earlier stock Knox free ROM and than triangleing away?)
So first off, I am have a lot of questions that I might as well ask.
First, will rooting my Rogers Samsung Galaxy S4 I337m mess anything up with the carrier? Like, will i still be able to call and text, etc?
Secondly, can my carrier track that I have a rooted phone?
And this is the most important question, how do I actually root this phone? Most of the methods I have tried don't work because the security app "KNOX" keeps denying access for the root to happen. I have tried many ways to remove KNOX from the phone, but none of them work....So how do I actually root this phone without having KNOX shut me down?
Anyways, thanks for the help!
Pellisco said:
So first off, I am have a lot of questions that I might as well ask.
First, will rooting my Rogers Samsung Galaxy S4 I337m mess anything up with the carrier? Like, will i still be able to call and text, etc?
Secondly, can my carrier track that I have a rooted phone?
And this is the most important question, how do I actually root this phone? Most of the methods I have tried don't work because the security app "KNOX" keeps denying access for the root to happen. I have tried many ways to remove KNOX from the phone, but none of them work....So how do I actually root this phone without having KNOX shut me down?
Anyways, thanks for the help!
Click to expand...
Click to collapse
So ...based on the question, and the fact that this is your first post, it appears you have a fair bit of reading to get through before doing it but yes the phone does everything rooted as it did before, you just have access to the whole file system (which means you will have the ability to break things that were "roped off for your protection" before rooting)
No your carrier doesn't know or care you are rooted... unless you do break something and bring it in asking them to fix it, then they will tell you you broke it yourself tough luck. (unless of course you reverse everything back to stock first)
FIRST read all (really... read all of it) of the 2nd and 3rd thread in "AT&T Samsung Galaxy S 4 General"
[GUIDE][INFO] The beginner's info thread (aka. the noob helper) and [HOW-TO] The ULTIMATE All-In-One Guide - I337M & MDL - MF3 - MK2
Then you can root. The "CF Auto-root" method works perfectly on all the Canadian carrier versions (they only differ in carrier bloat.), then install a custom recovery, then install a good backup utility, I suggest TiBu (which will also allow you to remove Knox).
Good luck.
robinsonj said:
So ...based on the question, and the fact that this is your first post, it appears you have a fair bit of reading to get through before doing it but yes the phone does everything rooted as it did before, you just have access to the whole file system (which means you will have the ability to break things that were "roped off for your protection" before rooting)
No your carrier doesn't know or care you are rooted... unless you do break something and bring it in asking them to fix it, then they will tell you you broke it yourself tough luck. (unless of course you reverse everything back to stock first)
FIRST read all (really... read all of it) of the 2nd and 3rd thread in "AT&T Samsung Galaxy S 4 General"
[GUIDE][INFO] The beginner's info thread (aka. the noob helper) and [HOW-TO] The ULTIMATE All-In-One Guide - I337M & MDL - MF3 - MK2
Then you can root. The "CF Auto-root" method works perfectly on all the Canadian carrier versions (they only differ in carrier bloat.), then install a custom recovery, then install a good backup utility, I suggest TiBu (which will also allow you to remove Knox).
Good luck.
Click to expand...
Click to collapse
Yes, I know this is my first post, and you may think I don't know much about rooting, but I have had some experience in the past. I did root my Samsung Galaxy Tab 2, first time I soft bricked it, then actually got to root and stuff to work, so I have some knowledge on what I am doing.
Those two threads that you have linked me, I have looked over and learn't some stuff from them. I have also downloaded CF Auto-Root for the I337m version. I know how to work it, through using Odin and download mode, exact same way I rooted my tablet.
I just have one more question though, rooting it with odin through download mode, that bypasses KNOX and allows the root to work? Cause if I tried rooting with any program like motochopper, KNOX would block it.
Pellisco said:
Yes, I know this is my first post, and you may think I don't know much about rooting, but I have had some experience in the past. I did root my Samsung Galaxy Tab 2, first time I soft bricked it, then actually got to root and stuff to work, so I have some knowledge on what I am doing.
Those two threads that you have linked me, I have looked over and learn't some stuff from them. I have also downloaded CF Auto-Root for the I337m version. I know how to work it, through using Odin and download mode, exact same way I rooted my tablet.
I just have one more question though, rooting it with odin through download mode, that bypasses KNOX and allows the root to work? Cause if I tried rooting with any program like motochopper, KNOX would block it.
Click to expand...
Click to collapse
OK just didn't want you to brick your phone by not really understanding Odin... It is writing to the system partition and has been known to make a mess if the wrong files are dropped in the bootloader or if a download is interrupted.
I'm afraid all I really know about KNOX is from reading about the problems with the 1.x implementation and that the latest was supposed to be the solution for BYOD in a secure enterprise...
I Odined CF Auto-Root and had no issues whatsoever... I'm pretty sure KNOX can only run inside the OS, so in download mode you're outside of where it can interfere with anything. After the root and a custom recovery the first thing I did was freeze all KNOX and "enterprise" files just in case.
robinsonj said:
OK just didn't want you to brick your phone by not really understanding Odin... It is writing to the system partition and has been known to make a mess if the wrong files are dropped in the bootloader or if a download is interrupted.
I'm afraid all I really know about KNOX is from reading about the problems with the 1.x implementation and that the latest was supposed to be the solution for BYOD in a secure enterprise...
I Odined CF Auto-Root and had no issues whatsoever... I'm pretty sure KNOX can only run inside the OS, so in download mode you're outside of where it can interfere with anything. After the root and a custom recovery the first thing I did was freeze all KNOX and "enterprise" files just in case.
Click to expand...
Click to collapse
Okay. Hopefully KNOX doesn't interfere with anything. I also noticed in download mode:
Product Name: SGH-I337M
Current Binary: Samsung Official
System Status: Custom
KNOX Kernel Lock: 0x0
KNOX Warranty Void: 0x0
CSB-CONFIG-LSB: 0x20
Write Protection: Enable
eMMC Burst Mode: Enabled
So which ones trip when I root it? I know that the 'Current Binary' will trip if I install a custom rom, but, what about the KNOX stuff? I know that the Warranty Void will then turn to '0x1' and I think the kernel lock will change too, but not 100% sure.
Also, what about Write Protection? Will that have anything to do with writing new software onto the phone and will block it?
Pellisco said:
Okay. Hopefully KNOX doesn't interfere with anything. I also noticed in download mode:
Product Name: SGH-I337M
Current Binary: Samsung Official
System Status: Custom
KNOX Kernel Lock: 0x0
KNOX Warranty Void: 0x0
CSB-CONFIG-LSB: 0x20
Write Protection: Enable
eMMC Burst Mode: Enabled
So which ones trip when I root it? I know that the 'Current Binary' will trip if I install a custom rom, but, what about the KNOX stuff? I know that the Warranty Void will then turn to '0x1' and I think the kernel lock will change too, but not 100% sure.
Also, what about Write Protection? Will that have anything to do with writing new software onto the phone and will block it?
Click to expand...
Click to collapse
You may want to look at the top of this page.... http://autoroot.chainfire.eu/ states CF-auto root will trip Knox warranty... if your rooting, you should install a custom recovery and do a nand backup before you do anything else root without backup can have some ill side effects if you mess around with your files/apps... ie delete something that is critical.... of coruse custom recovery trips something else too I forget what it was but I am sure it's been discussed a couple times throughout the forum.... all I can say is read lots.... most times someone can get you out of a jam but I prefer not to go there in the first place.. so I read before I do.... most here will tell you it's the best way.... pay close attention to those who have messed up... good indication of what not to do....
One other thing I noticed was that there are locked boot loaders on certain devices.
So I have been wondering, does the Rogers Samsung Galaxy S4 come with a locked boot loader? Cause if it does, and I try and root my phone, there is a high chance that it will brick the device.
I need to send my phone back to vzw and obviously need knox counter at 0,0
IDK if the root tripped the knox, IDK. how to find the knox counter. I went into odin mode, but it didn't show anything.
Any help here would be great. Thanks
Where would the knox counter show? It doesn't say anything about knox when I put it in odin mode, does that mean knox hasn't been tripped? I factory reset the phone, now the custom lock on the boot screen is gone, it all says official, but it still wont download the ota and it still says it's rooted through root checker.
cam1john said:
I need to send my phone back to vzw and obviously need knox counter at 0,0
IDK if the root tripped the knox, IDK. how to find the knox counter. I went into odin mode, but it didn't show anything.
Any help here would be great. Thanks
Where would the knox counter show? It doesn't say anything about knox when I put it in odin mode, does that mean knox hasn't been tripped? I factory reset the phone, now the custom lock on the boot screen is gone, it all says official, but it still wont download the ota and it still says it's rooted through root checker.
Click to expand...
Click to collapse
Go here and download the stock NI2 tar and flash it in Odin. Just follow the instructions and all will be good after that. For good measure do another factory reset from the settings menu before you do the tar flash. This will remove any root files and restore you back to stock. From the sounds of it Knox has not been tripped so no worries there.
EDIT: Forgot to post the link... http://forum.xda-developers.com/showpost.php?p=53447942&postcount=1
Misterxtc said:
Go here and download the stock NI2 tar and flash it in Odin. Just follow the instructions and all will be good after that. For good measure do another factory reset from the settings menu before you do the tar flash. This will remove any root files and restore you back to stock. From the sounds of it Knox has not been tripped so no worries there.
EDIT: Forgot to post the link... http://forum.xda-developers.com/showpost.php?p=53447942&postcount=1
Click to expand...
Click to collapse
Thank you for your reply. My problem right now is the charging port has become defective. I was charging it like i always do, removed the cord, then went back to charge at a later time and now from the looks of it, some metal piece as been pushed up, preventing me from sticking a cord into the port. So I can't hook the phone up via usb....
I'll post pictures of what odin screen looks like, etc and tell me if that will be good enough to send back without them catching it. Again, after factory reset, the custom lock was removed from the boot screen, and everything went back to official, but it wont download ota and when checking root checker, it says it's rooted.
cam1john said:
Thank you for your reply. My problem right now is the charging port has become defective. I was charging it like i always do, removed the cord, then went back to charge at a later time and now from the looks of it, some metal piece as been pushed up, preventing me from sticking a cord into the port. So I can't hook the phone up via usb....
I'll post pictures of what odin screen looks like, etc and tell me if that will be good enough to send back without them catching it. Again, after factory reset, the custom lock was removed from the boot screen, and everything went back to official, but it wont download ota and when checking root checker, it says it's rooted.
Click to expand...
Click to collapse
I doubt knox has been tripped, towelroot won't do that. I would say your OK because the custom padlock is gone but it's hard to say what Verizon will check and do. Obviously rooting has nothing to do with the charger port breaking so me guess is they won't reject the repair. If they do ebay sells them for about $15.00 and you might be able to repair it yourself.
Misterxtc said:
I doubt knox has been tripped, towelroot won't do that. I would say your OK because the custom padlock is gone but it's hard to say what Verizon will check and do. Obviously rooting has nothing to do with the charger port breaking so me guess is they won't reject the repair. If they do ebay sells them for about $15.00 and you might be able to repair it yourself.
Click to expand...
Click to collapse
Not a repair, a replacement. Which means if they find anything wrong with the software, they can charge $300?
nm
Are you able to shut the phone off and GENTLY use a small screwdriver or knife to move the metal piece out of the way? I had the same issue with a phone of mine and doing this fixed it.
Sent from my SM-G900V using XDA Free mobile app
I tried moving the metal piece with a #0 screw driver. Didn't work.
I almost want to see if I can remove the back of the case and bend the metal piece down so that I can unroot it but idk if there's a way they can tell I removed the back?
I'll have to YouTube it.
I was able to wiggle the connecter into the port. Now I need to find info on unrooting.
edit: And after more google xda searches, I found out that SuperUS has a remove root option in its settings. After using root checker basic, the root has been removed, and I was able to take the OTA.
schweeet. I think I'm good to go here. I never flashed a custom rom, and I heard that towelroot doesn't trip knox, but I would like to see what an odin mode screen looks like with a tripped knox counter, to compare to mine. I'm 99% sure I'm good here though.
Thanks a lot guys.
I was trying to make sure my KNOX counter wasnt tripped before I ordered the services being provided by imeigurus.com I thought I could just check and return to the home screen. not the case. what do I do please help. I dont know what im doing.
I foolishly did the following:
**YOUR DEVICE CAN NOT HAVE TRIPPED KNOX*** KNOX COUNTER MUST BE 0X000
FIND THAT BY POWERING YOUR DEVICE OFF.
please take it easy on me when you reply. I now realize how STUPID it was for me to do something without knowing what I was doing in the first place.
You seem to have some issue you're not describing at all.
About knox tho all you need to do is boot the phone into bootloader mode, or download a knox checker app from play store.
Honestly unless your flashing roms and kernels or custom recovery to the phone, or if you rooted it in any way except by using the engineering version bootloader, your not going to have tripped knox. If you have tripped knox you cant untrip it. It is an actual fuse in the phone that literally blows. All the knox counter really does is check if the fuse is blown and counts the number of times unauthorised changes were made to the system.
rayne980 said:
I was trying to make sure my KNOX counter wasnt tripped before I ordered the services being provided by imeigurus.com I thought I could just check and return to the home screen. not the case. what do I do please help. I dont know what im doing.
I foolishly did the following:
**YOUR DEVICE CAN NOT HAVE TRIPPED KNOX*** KNOX COUNTER MUST BE 0X000
FIND THAT BY POWERING YOUR DEVICE OFF.
please take it easy on me when you reply. I now realize how STUPID it was for me to do something without knowing what I was doing in the first place.
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What do you mean by you can't return to the home screen. Have you tried holding the power, home button and volume down button until the phone restarts. And what djdunn said is correct and you haven't fully explained the problem for people to fully help you.