I need to send my phone back to vzw and obviously need knox counter at 0,0
IDK if the root tripped the knox, IDK. how to find the knox counter. I went into odin mode, but it didn't show anything.
Any help here would be great. Thanks
Where would the knox counter show? It doesn't say anything about knox when I put it in odin mode, does that mean knox hasn't been tripped? I factory reset the phone, now the custom lock on the boot screen is gone, it all says official, but it still wont download the ota and it still says it's rooted through root checker.
cam1john said:
I need to send my phone back to vzw and obviously need knox counter at 0,0
IDK if the root tripped the knox, IDK. how to find the knox counter. I went into odin mode, but it didn't show anything.
Any help here would be great. Thanks
Where would the knox counter show? It doesn't say anything about knox when I put it in odin mode, does that mean knox hasn't been tripped? I factory reset the phone, now the custom lock on the boot screen is gone, it all says official, but it still wont download the ota and it still says it's rooted through root checker.
Click to expand...
Click to collapse
Go here and download the stock NI2 tar and flash it in Odin. Just follow the instructions and all will be good after that. For good measure do another factory reset from the settings menu before you do the tar flash. This will remove any root files and restore you back to stock. From the sounds of it Knox has not been tripped so no worries there.
EDIT: Forgot to post the link... http://forum.xda-developers.com/showpost.php?p=53447942&postcount=1
Misterxtc said:
Go here and download the stock NI2 tar and flash it in Odin. Just follow the instructions and all will be good after that. For good measure do another factory reset from the settings menu before you do the tar flash. This will remove any root files and restore you back to stock. From the sounds of it Knox has not been tripped so no worries there.
EDIT: Forgot to post the link... http://forum.xda-developers.com/showpost.php?p=53447942&postcount=1
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Click to collapse
Thank you for your reply. My problem right now is the charging port has become defective. I was charging it like i always do, removed the cord, then went back to charge at a later time and now from the looks of it, some metal piece as been pushed up, preventing me from sticking a cord into the port. So I can't hook the phone up via usb....
I'll post pictures of what odin screen looks like, etc and tell me if that will be good enough to send back without them catching it. Again, after factory reset, the custom lock was removed from the boot screen, and everything went back to official, but it wont download ota and when checking root checker, it says it's rooted.
cam1john said:
Thank you for your reply. My problem right now is the charging port has become defective. I was charging it like i always do, removed the cord, then went back to charge at a later time and now from the looks of it, some metal piece as been pushed up, preventing me from sticking a cord into the port. So I can't hook the phone up via usb....
I'll post pictures of what odin screen looks like, etc and tell me if that will be good enough to send back without them catching it. Again, after factory reset, the custom lock was removed from the boot screen, and everything went back to official, but it wont download ota and when checking root checker, it says it's rooted.
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Click to collapse
I doubt knox has been tripped, towelroot won't do that. I would say your OK because the custom padlock is gone but it's hard to say what Verizon will check and do. Obviously rooting has nothing to do with the charger port breaking so me guess is they won't reject the repair. If they do ebay sells them for about $15.00 and you might be able to repair it yourself.
Misterxtc said:
I doubt knox has been tripped, towelroot won't do that. I would say your OK because the custom padlock is gone but it's hard to say what Verizon will check and do. Obviously rooting has nothing to do with the charger port breaking so me guess is they won't reject the repair. If they do ebay sells them for about $15.00 and you might be able to repair it yourself.
Click to expand...
Click to collapse
Not a repair, a replacement. Which means if they find anything wrong with the software, they can charge $300?
nm
Are you able to shut the phone off and GENTLY use a small screwdriver or knife to move the metal piece out of the way? I had the same issue with a phone of mine and doing this fixed it.
Sent from my SM-G900V using XDA Free mobile app
I tried moving the metal piece with a #0 screw driver. Didn't work.
I almost want to see if I can remove the back of the case and bend the metal piece down so that I can unroot it but idk if there's a way they can tell I removed the back?
I'll have to YouTube it.
I was able to wiggle the connecter into the port. Now I need to find info on unrooting.
edit: And after more google xda searches, I found out that SuperUS has a remove root option in its settings. After using root checker basic, the root has been removed, and I was able to take the OTA.
schweeet. I think I'm good to go here. I never flashed a custom rom, and I heard that towelroot doesn't trip knox, but I would like to see what an odin mode screen looks like with a tripped knox counter, to compare to mine. I'm 99% sure I'm good here though.
Thanks a lot guys.
Related
This is probably a really stupid question and many will get angry and call me a noob. However the question is this:
I rooted my phone quite soon after I got it, and now I read there is a way to do it which means I wouldn't lose the warranty. Is there a way, possibly restore and root again, that will mean I get my warranty back?
Of course you are free to answer how you like, but a simple yes or no, or with the addition of constructive advice is all I really need.
no you are f..ed
Teleported from my SM-N9005 from The Enterprise
I did the same thing, bought the phone then rooted within the hour. I should of read all the 'efuse' and knox warranty stuff before... but oh well.
Worst part is, i had installed knox and played around with it, rooted the phone, and when it rebooted i had knox in the pull down menu and couldn't get rid of it as it stopped working. I have now gone back to stock via kies and patiently awaiting for a knox 0x0 reset. Who knows..
Blizzaa said:
This is probably a really stupid question and many will get angry and call me a noob. However the question is this:
I rooted my phone quite soon after I got it, and now I read there is a way to do it which means I wouldn't lose the warranty. Is there a way, possibly restore and root again, that will mean I get my warranty back?
Of course you are free to answer how you like, but a simple yes or no, or with the addition of constructive advice is all I really need.
Click to expand...
Click to collapse
There is no way to restore a rooted device to factory settings whereby restoring the knox counter and enabling your warranty. Once rooted, the device warranty becomes void. You can root and install the original ROM but the problem is the device status will show "Custom". This can be reset so things look factory to the average joe (say a store employee for a return) but the problem you have is if sent for warranty, once a technician looks at the device and runs their troubleshooting techniques on the device, they'll be able to tell it has been rooted.
Hope this helps!
Hello all,
First post here, and this question is what literally made me sign up.
So when root for the VZW Note 3 came out naturally i was one to jump right aboard for titanium backup. Well one thing led to another and details are not important but just reflashed the stock J7 image and one power cycle later i noticed that my KNOX was gone. By this i mean that the boot screen that says Galaxy Note 3, used to have the Custom and unlocked at the bottom of it, but since reflashing with stock is gone.
biggest question is, is this for real, or could verizon in theory see data that we can not and notice that is was at one time tripped.
I know i had read things in the past that once that KNOX Counter is tripped its your new forever friend.. anyone else had anything like this happen??
Thanks for being a great website and keep up the great work!
I dont believe if it is stock that there is any sort of lock on the boot screen
Sent from my SM-N900V using XDA Premium 4 mobile app
Darth Pewee said:
Hello all,
First post here, and this question is what literally made me sign up.
So when root for the VZW Note 3 came out naturally i was one to jump right aboard for titanium backup. Well one thing led to another and details are not important but just reflashed the stock J7 image and one power cycle later i noticed that my KNOX was gone. By this i mean that the boot screen that says Galaxy Note 3, used to have the Custom and unlocked at the bottom of it, but since reflashing with stock is gone.
biggest question is, is this for real, or could verizon in theory see data that we can not and notice that is was at one time tripped.
I know i had read things in the past that once that KNOX Counter is tripped its your new forever friend.. anyone else had anything like this happen??
Thanks for being a great website and keep up the great work!
Click to expand...
Click to collapse
Knox sees bootloader, kernel, and recovery. If you flash any of those, the phone wont boot and it will trip knox. Safestrap bypasses knox because it doesnt replace the recovery and it doesnt flash kernels. The "custom unlocked" icon was saying that the software on your device isnt stock, but this doesnt necessarily mean that knox was tripped. I have a custom rom on my phone with no custom unlocked on mine.
i hadnt used anything like Safestrap, all i did was flash the image that came out allowing root with odin way back when... and i noticed i had the custom unlocked icon.
i guess the way i understood is once that is on the boot screen the knox counter was tripped, if that is not the case im a very happy person.
i was doing all this looking around when KNOX was first found out about i believe. I may have to research again and see what the findings are about KNOX
Thanks for the explanations!
Just rooting it can cause the lock on boot but it does not trip knox. I am stock rooted. Installed Triangle Away to effectively hide the lock on boot. However when you dig deep into about phone it will show as custom. Again - my knox is all good.
Sent from my SM-N900V using XDA Premium 4 mobile app
Your phone booting and showing "Custom" under Samsung boot logo is unrelated to Knox. It means custom firmware/modification (rooted most likely). FYI, this was not when Knox was "discovered", knox was out on the Galaxy S4 a year ago....6 months before Note 3 was even announced. Maybe you meant something different.... However, Knox status is determined as shiftr said before, and to see the actual Knox warranty status, power down your phone, and then press and hold volume-down, home-button, and power button all at the same time. Then when the warning screen pops up, press volume up to continue. This will put you into Odin Mode (or Download Mode). What you're looking for here is where is says "Knox Warranty Void: ...." If your status is 0x1 then you have tripped knox and voided your warranty permanently. If it says 0x0 then you're still in the clear. That "custom" logo you saw during boot will also show as "custom" up above here under "system status" as well. However, when you do a full Odin back to stock image, you will set that status back to "Official". It will usually still show custom on the first boot, but then after the second boot will go away (which is what you noticed when it disappeared). However even flashing stock Odin image will still not repair any Knox warranty status. If that tripped, there is currently no going back. Hope this helps clear things up. :good:
Thanks!
i had gone into the "odin" mode just yesterday and had seen that my KNOX is 0x0. I just had misread when i was rooting, but seems it has been cleared up now probably not going to worry about root until the Kit Kat update
Thanks again everyone for clearing my confused mind!
As I understand it you check knox by booting into download mode. Is that right? Ok, once in download mode how do you get out of it? Thanks.
Sent from my Hyperdriven Note 3
recDNA said:
As I understand it you check knox by booting into download mode. Is that right? Ok, once in download mode how do you get out of it? Thanks.
Sent from my Hyperdriven Note 3
Click to expand...
Click to collapse
Should be able to just reboot the phone
Darth Pewee said:
Should be able to just reboot the phone
Click to expand...
Click to collapse
I'm sorry to be so dumb but how do you reboot from within download mode?
Sent from my Hyperdriven Note 3
recDNA said:
I'm sorry to be so dumb but how do you reboot from within download mode?
Sent from my Hyperdriven Note 3
Click to expand...
Click to collapse
No worries, just hold volume down and power until the screen goes black it will reboot at that point
Darth Pewee said:
No worries, just hold volume down and power until the screen goes black it will reboot at that point
Click to expand...
Click to collapse
Oh, I thought it was just volume down. Duh.
Sent from my Hyperdriven Note 3
Darth Pewee said:
No worries, just hold volume down and power until the screen goes black it will reboot at that point
Click to expand...
Click to collapse
When I went into download mode it said downloading do not shut off. Power vol down only rebooted back into download mode. I was in safestrap slot 1 hyperdrive 7. Did it actually download anything? I hope I didn't download any of the ota! I was able to get back to Hyperdrive by pulling the battery but how would I know if anything downloaded? The kitkat ota would brick my phone.
Sent from my Hyperdriven Note 3
No it didn't download any of the ota, download mode is for use with Odin, and does not use any networks while in that mode.
I have a Verizon S5 that currently has g900VVRU1B0A8 on it.
Recently the screen has started flashing green and not coming on whrn the power button is pressed.
Im not sure if this is hardware or software so I factory reset it and the issue is still there, maybe not as frequent though.
Do you think it would do any good to upgrade it, can i just odin a new firmware on now, as long as im not going backwards?
If this is a stock factory phone that has never been rooted I would venture a guess that your phone is failing from a hardware standpoint. If it is still under warranty I would replace it before trying any rooting/flashing ... If you want to root it however, DO NOT take the OTA upgrade. That will put you on the latest build but you will not be able to go backwards and root it after taking the update. The version you are currently on can be rooted. And no, you can not just flash a new firmware. If you want to root, you have to follow the steps in the rooting threads and revert back to NCG first to root. Don't flash anything without reading everything thoroughly and understanding what you are doing BEFORE you flash anything.
Oh, its been heavily screwwed with, used to be mine but i gave it to my wife.
Knox is tripped and it says custom on boot.
I took it back to stock when i gave it away....just thinking a updated driver may help.
Been out of the scene for awhile, what are my options?
f4u5t said:
Oh, its been heavily screwwed with, used to be mine but i gave it to my wife.
Knox is tripped and it says custom on boot.
I took it back to stock when i gave it away....just thinking a updated driver may help.
Been out of the scene for awhile, what are my options?
Click to expand...
Click to collapse
Just because it says custom on boot doesn't really mean knox is tripped. All my earlier root versions said that without being tripped. Download the Samsung phone info app from the play store. Run that and if knox says 0x0 it is not tripped. It doesn't really matter though if the phone is out of warranty.
hello guys,
sorry for the bad english hope everything will be clear.
so i got my new phone 4 -5 month ago.
and my friend rooted it for me (mainly cus of the pokemon go hack), i didnt know the actual risk of rooting so i let him.
when i stoped playing pokemon go and found that that rooting ur device will remove the warrenty from my device i wanted to unroot it.
so i restore to factory settings thinking that it will remove the root, only like a week later i have read that restore to factor settings dos not remove root
so basicly now i want to unroot my phone so it wont cus demage to my warrnty.
i dont know much abut how he rootted my iphone i know he used a youtube video named: Pokemon Go Cheat/Hack for Android - Use a Joystick, WORKS on v0.35.0! ( new users can add links so i coulnt add a link to the youtube video but if u copy and past the youtube video name u could get to the actual video)
and on the descrition it sais This cheat/hack requires an Android device with root & Xposed installed. so im guessing this is what he did.
also i want to note that when useing root checker app it sais - sorry! root access is noy proberly installed on this devices
pleas could u guys help me with guides and tuturials on how to unroot my phone after it has been reset to factory settings so my warrenty wont go off its a new phone =D
ty ty ty
edit:i was thinking mabye the information on the download mode might be helpfull so this is what it sais:
odim mode
download speed : fast
product name: SM-G935F
cuarent binary: custon
system status: custom
fap lock: off
secure donwload :enabled
warenty void : 1 (0x020c) - - - - dos that mean my warranty is off?
ap swrev : b:1 k:0 s:0
With 3rd party insurance, which is usually cheaper anyways, they don't care about KNOX... In fact, Protect My Bubble didn't even make me send back my phones.... So to hell with Knox flag trips and get some better insurance.
anonymoustl said:
With 3rd party insurance, which is usually cheaper anyways, they don't care about KNOX... In fact, Protect My Bubble didn't even make me send back my phones.... So to hell with Knox flag trips and get some better insurance.
Click to expand...
Click to collapse
ok and regarding the fact that root checker sais its not rooted but when u look on the download details it depfenatly suggest its rooted..
what to do to fix that?
Once rooted its irreversible
Your bootloader is unlocked. This is not reversible, and voids the warranty. No way back i'm afraid. You can certainly remove root from your phone. Thats what i did, to be able to use ota´s. In your case this does not matter though, your warranty is still void.
Ati75 said:
Your bootloader is unlocked. This is not reversible, and voids the warranty. No way back i'm afraid. You can certainly remove root from your phone. Thats what i did, to be able to use ota´s. In your case this does not matter though, your warranty is still void.
Click to expand...
Click to collapse
how do i safly remove the root cus i'v heard odin thing is very risky and if something goes worng the phone can get ****ed up
actually, using Odin is very safe. Just follow instructions very carefully, make sure it's for your model number and double check. Go to www.sammobile.com, go to the 'Firmware's' section., type in your model number and search for your country's firmware and download.
Install USB Mobile phone driver. Get Odin. Go into your phone's settings and turn 'ON' USB debugging. Plug your phone to PC with a good quality cable, preferably the one that came with your phone. Don't plug into a USB hub though. Go into Odin download mode (volume down, Home + Power buttons). When you got the BLUE ID:COM box lighted up, it means that it can read your phone so your drivers are all good. Then click on the AP button, browse for the file you got from Sammobile (remember that it must be the same Model as your one ok, any country is fine, just make sure that sm-g935F is for sm-g935F etc). click Start. it should reboot a few times itself and when it says Done, your phone should boot into Android and you go through the setup all over again, losing all data in the process, but you will have a brand new unrooted, error free phone that can get updates OTA. True, your Knox counter will still say 0x1 void, but most warranty don't check that. As long as it says 'Official' which you will have once you flash the stock firmware. hope this helps...
I was trying to make sure my KNOX counter wasnt tripped before I ordered the services being provided by imeigurus.com I thought I could just check and return to the home screen. not the case. what do I do please help. I dont know what im doing.
I foolishly did the following:
**YOUR DEVICE CAN NOT HAVE TRIPPED KNOX*** KNOX COUNTER MUST BE 0X000
FIND THAT BY POWERING YOUR DEVICE OFF.
please take it easy on me when you reply. I now realize how STUPID it was for me to do something without knowing what I was doing in the first place.
You seem to have some issue you're not describing at all.
About knox tho all you need to do is boot the phone into bootloader mode, or download a knox checker app from play store.
Honestly unless your flashing roms and kernels or custom recovery to the phone, or if you rooted it in any way except by using the engineering version bootloader, your not going to have tripped knox. If you have tripped knox you cant untrip it. It is an actual fuse in the phone that literally blows. All the knox counter really does is check if the fuse is blown and counts the number of times unauthorised changes were made to the system.
rayne980 said:
I was trying to make sure my KNOX counter wasnt tripped before I ordered the services being provided by imeigurus.com I thought I could just check and return to the home screen. not the case. what do I do please help. I dont know what im doing.
I foolishly did the following:
**YOUR DEVICE CAN NOT HAVE TRIPPED KNOX*** KNOX COUNTER MUST BE 0X000
FIND THAT BY POWERING YOUR DEVICE OFF.
please take it easy on me when you reply. I now realize how STUPID it was for me to do something without knowing what I was doing in the first place.
Click to expand...
Click to collapse
What do you mean by you can't return to the home screen. Have you tried holding the power, home button and volume down button until the phone restarts. And what djdunn said is correct and you haven't fully explained the problem for people to fully help you.