Pretty Good Service - Moto G4 Questions & Answers

I've said some harsh things about Motorola/Lenovo but I have to admit that I just received pretty good service. I soft bricked my G4 and nothing I tried would bring it back so this past weekend I created a trouble ticket for it. I shipped it Sunday with the prepaid shipping label they sent me and they received it Tuesday. I just received my repaired notification from Motorola and it's going to be delivered on Thursday. Out of the 5 Moto phones I'ved owned this is the first I've had to have warranty work on but it sure beats the warranty work I used 2 times with Samsung.

do you have the Amazon or non-Amazon version?

HKSpeed said:
do you have the Amazon or non-Amazon version?
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Click to collapse
It was a locked Amazon version.

Here's a shocker, they reflashed the phone with a non-Amazon rom, so it was a win win all the way around.

What update path does it show?

Rempala said:
What update path does it show?
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Click to collapse
retus
Sent using XDA-Developers Mobile App

Did they send u the same phone back? (Same imei)?

Rempala said:
Did they send u the same phone back? (Same imei)?
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Click to collapse
Yep, it's the same phone. What's odd is that I never talked to anyone and no one even emailed me about the problem. I put in the request online and received 3 emails. One with the shipping label, 1 that had the RMA # and 1 yesterday letting me know it was being Fedexed back to me overnight. The last robo email said that someone should have been in contact with me about the problem but they never did. All the emails I got were robo emails.

They just got mine today. So lets see if the same thing happens.

They shipped my phone today. So I should get it back tomorrow or Wednesday.

Rempala said:
They shipped my phone today. So I should get it back tomorrow or Wednesday.
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Click to collapse
You can't beat the super fast turnaround.

Just got my phone back. It was flashed stick 64 and not amazon with a retus update channel.

can you guys request a bootloader unlock now that you're on the retus channel and ROM?

HKSpeed said:
can you guys request a bootloader unlock now that you're on the retus channel and ROM?
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Click to collapse
I was just getting to try that.
---------- Post added at 12:54 PM ---------- Previous post was at 12:46 PM ----------
WOW, yes you can unlocked the reflashed from moto
Here is the unique code to unlock the bootloader of your Motorola phone.
Unlock Code: blahblahblah
Please follow the instructions here to unlock your bootloader.
Good Luck!

Rempala said:
I was just getting to try that.
---------- Post added at 12:54 PM ---------- Previous post was at 12:46 PM ----------
WOW, yes you can unlocked the reflashed from moto
Here is the unique code to unlock the bootloader of your Motorola phone.
Unlock Code: blahblahblah
Please follow the instructions here to unlock your bootloader.
Good Luck!
Click to expand...
Click to collapse
I haven't tried it yet, but that's good to know. One thing I find odd is when I first got the phone back, I looked and saw the software uodate channel retus. Now when I look that entire line in settings no longer appears at all. Nothing has changed on the phone except a couple of reboots.

now that I have the unlock code, I should be able to save it and use it later.

Rempala said:
now that I have the unlock code, I should be able to save it and use it later.
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Click to collapse
Why wait, once you get the code the warranty is void whether you unlock the phone or not.

I dont think just getting the code voids the warranty. I just logged into my moto account and it says my warranty expires Sept 2017

Rempala said:
I dont think just getting the code voids the warranty. I just logged into my moto account and it says my warranty expires Sept 2017
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Click to collapse
Maybe i misunderstood you then. Though if that's the key you got from Motorola's site then yes the warranty is gone. My 3rd gen always showed a warranty after unlocking even though it wasn't valid.
"Unless you have a Developer Edition device, once you get the unlock code, your device is no longer covered by the Motorola warranty; in other words, please don't blame us if things go wrong, even if they appear unrelated to unlocking the bootloader."
Sent using XDA-Developers Mobile App

Related

64 gig version of Moto X now available.

64 gig version of Moto X now available on motomaker for U.S. users.
check it out.
https://www.motorola.com/us/motomaker?pid=FLEXR1#interior/memory
gammite said:
64 gig version of Moto X now available on motomaker for U.S. users.
check it out.
https://www.motorola.com/us/motomaker?pid=FLEXR1#interior/memory
Click to expand...
Click to collapse
I only see the 32GB option.
Edit: Now i get 64GB. Niiice!
Well that sucks, earlier I got in on the Moto X for a penny trial thing, would have been nice to have had this one as an option.
This should have been available from the beginning.
Excited to see this, but it jumps to 499 at checkout and there isn't a 64GB developer edition. It kinda gives me a reason to get a custom one I guess. I'm also under the impression that this means that X+1 is going to take longer to release than I thought or Motorola has a buttload of MotoX shells to get rid of still. I gotta see how much I can sell my Developer edition for and I guess I'll decide to either jump on this or wait for the next one.
Edit. I went back to see if they fixed the checkout and realized that it isn't an error. $449 is for republic wireless. I guess they are subsidizing it slightly.
The Moto design site starts out at $449 for the 64gig version, then the select carrier page bumps you up to $499 for the GSM Unlocked version. What's that about?
It's $50 cheaper for the Republic Wireless version. Same for the 32 and 16GB versions too. It's been that way from the beginning I believe.
Sent from my XT1053 using xda premium
Just remember.... No root.
KJ said:
Just remember.... No root.
Click to expand...
Click to collapse
From what I have read the T-Mobile version can be rooted just as easily as the GSM Dev Edition. Unlocking the bootloader on the T-Mobile phone voids the warranty, unlike on the GSM Dev Edition. Other carriers may have the X locked down more.
marvin02 said:
From what I have read the T-Mobile version can be rooted just as easily as the GSM Dev Edition. Unlocking the bootloader on the T-Mobile phone voids the warranty, unlike on the GSM Dev Edition. Other carriers may have the X locked down more.
Click to expand...
Click to collapse
Motomakers are what these are...no? I was sure they can't be unlocked.
And definitely republic wireless can't be.
I'm waiting on the 64GB unlocked GSM version from the 2 week trial. The unlocked gsm is the same as the T-Mobile version and the bootloader can be unlocked.
Sent from my SM-G900A using Tapatalk
So, correct me if I'm wrong: the GSM unlocked version (which still made me choose the AT&T/T-Mobile option to get the unlocked version) can or can not be rooted? I know it can be bootloader unlocked, at least according the Motorola bootloader unlocking page (I chose the T-Mobile version there and it shows as bootloader unlockable).
I mean, it's entirely possible that these trial phones will have their specific IMEI numbers (if you ordered one for the 14 day trial) added to some other entirely different internal blacklist that won't let us unlock them for the trial period, that's my concern.
I fully intend to do everything possible with this phone when I get it - that's what a trial period is for, and when it's shipped back (if it doesn't live up to my expectations) they can easily just reset it in a few minutes time (bootloader locked, restored to factory state, even alter the IMEI and program it with an entirely new one if they want, it's their damned device).
As long as I know it can be rooted and then bootloader unlocked so I can play around with some ROMs, I'm cool with that and could decide to keep it. If not, then I'll just toy with it and send it back - again, it's just a penny so it's not like I'm breaking the bank or anything.
br0adband said:
So, correct me if I'm wrong: the GSM unlocked version (which still made me choose the AT&T/T-Mobile option to get the unlocked version) can or can not be rooted? I know it can be bootloader unlocked, at least according the Motorola bootloader unlocking page (I chose the T-Mobile version there and it shows as bootloader unlockable).
I mean, it's entirely possible that these trial phones will have their specific IMEI numbers (if you ordered one for the 14 day trial) added to some other entirely different internal blacklist that won't let us unlock them for the trial period, that's my concern.
I fully intend to do everything possible with this phone when I get it - that's what a trial period is for, and when it's shipped back (if it doesn't live up to my expectations) they can easily just reset it in a few minutes time (bootloader locked, restored to factory state, even alter the IMEI and program it with an entirely new one if they want, it's their damned device).
As long as I know it can be rooted and then bootloader unlocked so I can play around with some ROMs, I'm cool with that and could decide to keep it. If not, then I'll just toy with it and send it back - again, it's just a penny so it's not like I'm breaking the bank or anything.
Click to expand...
Click to collapse
They could see you unlocked the bootloader and send it back to you and charge you. If unlocking voids warranty, which it does on anything that's not a dev edition, then it may affect returning it too.
A possibility anyway.
KJ said:
Motomakers are what these are...no? I was sure they can't be unlocked.
And definitely republic wireless can't be.
Click to expand...
Click to collapse
It depends on the carrier.
Verizon and ATT moto makers can't be unlocked. You are right, Replublic Wireless can't be unlocked.
However, Sprint and the "GSM Unlocked (ships with T-Mobile SIM)" variants can be. Some other carriers can too.
---------- Post added at 01:48 PM ---------- Previous post was at 01:43 PM ----------
br0adband said:
So, correct me if I'm wrong: the GSM unlocked version (which still made me choose the AT&T/T-Mobile option to get the unlocked version) can or can not be rooted? I know it can be bootloader unlocked, at least according the Motorola bootloader unlocking page (I chose the T-Mobile version there and it shows as bootloader unlockable).
I mean, it's entirely possible that these trial phones will have their specific IMEI numbers (if you ordered one for the 14 day trial) added to some other entirely different internal blacklist that won't let us unlock them for the trial period, that's my concern.
I fully intend to do everything possible with this phone when I get it - that's what a trial period is for, and when it's shipped back (if it doesn't live up to my expectations) they can easily just reset it in a few minutes time (bootloader locked, restored to factory state, even alter the IMEI and program it with an entirely new one if they want, it's their damned device).
As long as I know it can be rooted and then bootloader unlocked so I can play around with some ROMs, I'm cool with that and could decide to keep it. If not, then I'll just toy with it and send it back - again, it's just a penny so it's not like I'm breaking the bank or anything.
Click to expand...
Click to collapse
If you do anything that voids the warranty while you are "trying it for $.01" they will likely refuse return.
If you are buying a Moto Maker X, unlocking its bootloader DOES void the warranty just by completing the action of requesting the code from Moto. You are submitting unique info to Moto about the phone you are unlocking, so expect they will know you have requested the unlock code.
And as for Moto can"easily" re-lock the bootloader, it depends on if its an eFuse or not. Using mFastboot, we can get the bootloader status to unlock and relock, not LOCK. If its an eFuse, moto likely can't set it back to lock without replacing components.
Can you get a developer edition for a penny? If so you do keep warranty for unlocking. I cannot verify whether or not they will accept the return, for that I would call Motorola and request confirmation in writing that they will accept the return even if you unlock the boot loader. If yes, get it, test it, if you like it send it back and order the Moto Maker one you want.
SymbioticGenius said:
Can you get a developer edition for a penny? If so you do keep warranty for unlocking. I cannot verify whether or not they will accept the return, for that I would call Motorola and request confirmation in writing that they will accept the return even if you unlock the boot loader. If yes, get it, test it, if you like it send it back and order the Moto Maker one you want.
Click to expand...
Click to collapse
The "Try Then Buy" FAQ clearly stated that the regular non-Moto Maker version, the Moto Maker version, and the Dev Edition were all supposed to be available for that offer but I tried several times to get the Dev Edition and each time I punched in the promo code they sent me, it wouldn't apply the discount and the price remained $449 and change. After maybe 5 attempts, I decided to contact them using their "instant chat" support and the first time it said I was number 18 in the queue so I waited 14 minutes and when I got to being number 3 in the queue, it kicked me out and said their instant chat support was offline.
I waited a minute, reconnected to the chat support thing and it said I was number 27 with a wait time of 35 minutes so I said the hell with it and just ordered a Moto Maker edition, hence my question(s) above about rooting/unlocking.
For 14 days it's my phone, that's how the deal goes, so I'm going to use it as if it were my actual device, that's the only way I'm going to know if I want to actually keep it - I'll fire off an email to 'em when it arrives to clarify things, but if I do end up rooting it and unlocking the bootloader and then they refuse the return of the phone, well... guess I'll be getting it for free, who knows.
br0adband said:
The "Try Then Buy" FAQ clearly stated that the regular non-Moto Maker version, the Moto Maker version, and the Dev Edition were all supposed to be available for that offer but I tried several times to get the Dev Edition and each time I punched in the promo code they sent me, it wouldn't apply the discount and the price remained $449 and change. After maybe 5 attempts, I decided to contact them using their "instant chat" support and the first time it said I was number 18 in the queue so I waited 14 minutes and when I got to being number 3 in the queue, it kicked me out and said their instant chat support was offline.
I waited a minute, reconnected to the chat support thing and it said I was number 27 with a wait time of 35 minutes so I said the hell with it and just ordered a Moto Maker edition, hence my question(s) above about rooting/unlocking.
For 14 days it's my phone, that's how the deal goes, so I'm going to use it as if it were my actual device, that's the only way I'm going to know if I want to actually keep it - I'll fire off an email to 'em when it arrives to clarify things, but if I do end up rooting it and unlocking the bootloader and then they refuse the return of the phone, well... guess I'll be getting it for free, who knows.
Click to expand...
Click to collapse
I'm sure they won't let you have it free. Lol
And yes, you will void the warranty.... And therefore probably void your chance to return it.
Remember.....us rooters are a very....very tiny fraction of their customers. They don't think of us when they make deals, or rules or promos.....most will try it, not change a single thing and keep it or return it. Then WE come along, void its warranty and try to return it. Nope....not happening. You own it now. Pay up. Or bye bye imei. And now you own a pretty paperweight.
And.....if moto is smart, which they seem to be, any device on this promo....no matter the carrier....won't be eligible to unlock on their site. Didn't think of that one....did we. I'm betting they won't be eligible to unlock on motos site, not until the deal is done and you keep it. ?
---------- Post added at 10:15 PM ---------- Previous post was at 10:14 PM ----------
Also....come on now....you don't NEED root to know if you like a device. Lol
Very valid points KJ. Sad thing is I've had root since day one and I barely use apps that require it anymore. With the recent updates and the ability to disable apps without TiBu my battery life is fine so the only thing I've used root for is kernel tweaks.
Try the phone, if you even remotely like it without root, you'll like it that much more with it.
SymbioticGenius said:
Very valid points KJ. Sad thing is I've had root since day one and I barely use apps that require it anymore. With the recent updates and the ability to disable apps without TiBu the only thing I've used root for is kernel tweaks.
Try the phone, if you even remotely like it without root, you'll like it that much more with it.
Click to expand...
Click to collapse
I'd die without root. Lol. Luckily I research first and would never own a device I can't root.
Yeah, I don't get the attitude about its mine for 14 days. Its yours to TRY they are saying. Taking it apart physically or unlocking boot loaders and messing with the system is not something they will be happy about. They'll just laugh, send it back to you and say congrats on your new purchase. Lol.
KJ said:
I'd die without root. Lol. Luckily I research first and would never own a device I can't root.
Yeah, I don't get the attitude about its mine for 14 days. Its yours to TRY they are saying. Taking it apart physically or unlocking boot loaders and messing with the system is not something they will be happy about. They'll just laugh, send it back to you and say congrats on your new purchase. Lol.
Click to expand...
Click to collapse
I would never own a phone without an unlockable boot loader. Until the Nexus5 all my phones had CM and I bought my phones based on having a stable-ish build. I understand your point.
I think I should teach many of you in here something my father taught me as a kid.
If something isn't yours return it how you found it. If you break it, you replace it.
Otherwise known as "you break it, you bought it."

Unlock T-mo S7 edge bought from samsung.com

Hello, I bought my S7 edge (T-mobile locked) from Samsung.com assuming I will be able to unlock it via the T-Mobile Unlock App. Now I have tried everything but T-mobile does not recognize this device as their own and unable to unlock it since they can't find my the IMEI in their database. Samsung is unwilling to help and won't take the device back. I tried 3rd party unlock services and they are unable to unlock it citing the same issue (not in T-mo database).
Now I'm stuck with this locked device with network issues reported in other threads.
Does anyone know any other method to unlock this device?
Thanks for your help.
Can u return it to samsung?
Sent from my SM-G935T using XDA-Developers Legacy app
Since it is out of return period Samsung is not willing to take it back.
rajivhrb said:
Since it is out of return period Samsung is not willing to take it back.
Click to expand...
Click to collapse
OK stupid question here... but
Are you sure it is locked to T-Mobile, not just running the T-Mobile firmware?
Sent from my SM-G935U using XDA Premium HD app
It's been a month of going through the same thing with Samsung. Never call or email back, always create a ticket and do nothing with it. Escalate to executive customer relations, and nothing happens. Yesterday, I had enough after being told that they won't unlock it and won't replace it with an unlocked phone. You should sell it, because you aren't going to get it unlocked.
I did report them to T-Mobile, because this is happening to more people than just us.
Sorry, it's a dead horse.
rmoniz said:
It's been a month of going through the same thing with Samsung. Never call or email back, always create a ticket and do nothing with it. Escalate to executive customer relations, and nothing happens. Yesterday, I had enough after being told that they won't unlock it and won't replace it with an unlocked phone. You should sell it, because you aren't going to get it unlocked.
I did report them to T-Mobile, because this is happening to more people than just us.
Sorry, it's a dead horse.
Click to expand...
Click to collapse
I used the "Device Unlock" app that was already on the phone. It told me with Marshmallow I was permanently unlocked, but now it's failing with 7.0 Nougat Beta?? Apparently it wasn't permanent?
yes, I tried using other SIM cards and got some SIM locked error.
rmoniz said:
It's been a month of going through the same thing with Samsung. Never call or email back, always create a ticket and do nothing with it. Escalate to executive customer relations, and nothing happens. Yesterday, I had enough after being told that they won't unlock it and won't replace it with an unlocked phone. You should sell it, because you aren't going to get it unlocked.
I did report them to T-Mobile, because this is happening to more people than just us.
Sorry, it's a dead horse.
Click to expand...
Click to collapse
T-mobile is not able to help since we bought it from samsung.com. There is some disconnect between Samsung and T-mobile. If T-mobile won't accept it as a "T-mobile phone" then it is a fake to me. Samsung shouldn't be selling it.
rmoniz said:
It's been a month of going through the same thing with Samsung. Never call or email back, always create a ticket and do nothing with it. Escalate to executive customer relations, and nothing happens. Yesterday, I had enough after being told that they won't unlock it and won't replace it with an unlocked phone. You should sell it, because you aren't going to get it unlocked.
I did report them to T-Mobile, because this is happening to more people than just us.
Sorry, it's a dead horse.
Click to expand...
Click to collapse
justda said:
OK stupid question here... but
Are you sure it is locked to T-Mobile, not just running the T-Mobile firmware?
Sent from my SM-G935U using XDA Premium HD app
Click to expand...
Click to collapse
yes, I tried using other SIM cards and got some SIM locked error.
This kind of thing happened with the LG V10, and someone found a T-Mobile rep who was sympathetic and was able to add people's IMEI to the database for unlock. The thread is in the T-Mobile V10 forums regarding unlocking. I will link it up if i find it. I think this would be the only hope to unlock such phones for free. A paid service could also work i think.
---------- Post added at 09:17 PM ---------- Previous post was at 09:14 PM ----------
Check this post: https://forum.xda-developers.com/showpost.php?p=65763879&postcount=128

Those of you who got the T-Mobile OP6T early at the launch event...

Have you attempted to toggle OEM unlocking by using a temporary sim unlock?
I was wondering about this as well as the Verizon Pixel bootloader unlock method.
https://forum.xda-developers.com/pixel-xl/how-to/how-to-unlock-bootloader-verizon-pixel-t3796030
I mean, even if either of those works, still won't be able to unlock without the .bin file, and OnePlus's system most likely cross checks with T-Mobile.
There was a bigger thread on the let down Tmobile and one plus gave us @ the event. I was at the event and did get the phone and returned it because it was not the unlocked dual sim as they promised... Since I purchased the phone full price I was able to use the Tmobile APP on the phone to Sim unlock. The boot loader unlock requires a special bin file from Tmobile that takes up to 2 weeks to receive.
https://support.oneplus.com/app/ans...-bootloader-for-oneplus-6t-(t-mobile-version)
daillcyruz said:
There was a bigger thread on the let down Tmobile and one plus gave us @ the event. I was at the event and did get the phone and returned it because it was not the unlocked dual sim as they promised... Since I purchased the phone full price I was able to use the Tmobile APP on the phone to Sim unlock. The boot loader unlock requires a special bin file from Tmobile that takes up to 2 weeks to receive.
https://support.oneplus.com/app/ans...-bootloader-for-oneplus-6t-(t-mobile-version)
Click to expand...
Click to collapse
I'm asking about a temporary sim unlock. The device doesn't need to be paid off, and it will allow you to unlock the sim for 30 days. Lots of people are wondering if this will allow us to unlock the bootloader before paying off the device.
Krunk_Kracker said:
I'm asking about a temporary sim unlock. The device doesn't need to be paid off, and it will allow you to unlock the sim for 30 days. Lots of people are wondering if this will allow us to unlock the bootloader before paying off the device.
Click to expand...
Click to collapse
I will try it as I will be out to Peru for 23 days
So, does the temporary unlock work?
Sent from my OnePlus6TSingle using XDA Labs
Koont said:
So, does the temporary unlock work?
Sent from my OnePlus6TSingle using XDA Labs
Click to expand...
Click to collapse
No
It has to be permanent unlock for the action to work. Many have tried to do it with Temp, and no luck. It's not hard to get TMO to give you the permanent unlock, I got it from them and still have payments on the device.
Krunk_Kracker said:
I'm asking about a temporary sim unlock. The device doesn't need to be paid off, and it will allow you to unlock the sim for 30 days. Lots of people are wondering if this will allow us to unlock the bootloader before paying off the device.
Click to expand...
Click to collapse
Sent from my ONEPLUS A6013 using Tapatalk
As others have stated, temp sim unlock won't work.
FWIW, I made two attempts requesting sim unlock through chat support. First I tried what others suggested, I was traveling more than 6 months and pushed pretty hard for a perm unlock. They would not budge.
Second attempt I chatted support again...this time I was a bit more creative and forthcoming...told them I was an app developer who needed an OEM unlock for development purposes, and a sim unlock is required to do so. Also told them I had no intention of selling the phone or using it off network. Few minutes later I had a perm sim unlock without ever making a single payment to the device, only 2 weeks after purchasing it. Also helped I was a 10+ year customer with 3 lines, but they were a bit more understanding with the story that time around.
phillymade said:
It has to be permanent unlock for the action to work. Many have tried to do it with Temp, and no luck. It's not hard to get TMO to give you the permanent unlock, I got it from them and still have payments on the device.
Sent from my ONEPLUS A6013 using Tapatalk
Click to expand...
Click to collapse
I have tried several times to unlock mine. 15 year customer. Nothing doing.
---------- Post added at 07:56 PM ---------- Previous post was at 07:55 PM ----------
hoevito said:
As others have stated, temp sim unlock won't work.
FWIW, I made two attempts requesting sim unlock through chat support. First I tried what others suggested, I was traveling more than 6 months and pushed pretty hard for a perm unlock. They would not budge.
Second attempt I chatted support again...this time I was a bit more creative and forthcoming...told them I was an app developer who needed an OEM unlock for development purposes, and a sim unlock is required to do so. Also told them I had no intention of selling the phone or using it off network. Few minutes later I had a perm sim unlock without ever making a single payment to the device, only 2 weeks after purchasing it. Also helped I was a 10+ year customer with 3 lines, but they were a bit more understanding with the story that time around.
Click to expand...
Click to collapse
I don't want to lie but seriously. Why won't they unlock me? We have 5 lines and been with them 15 years. They told me over and over that didn't matter.
Do you call them? I tried twice in same week and failed. So I waited a week and lucky the rep did it for me with no questions asked.
No need to lie since I'm leaving overseas soon.
EspElement said:
I have tried several times to unlock mine. 15 year customer. Nothing doing.
---------- Post added at 07:56 PM ---------- Previous post was at 07:55 PM ----------
I don't want to lie but seriously. Why won't they unlock me? We have 5 lines and been with them 15 years. They told me over and over that didn't matter.
Click to expand...
Click to collapse
Sent from my ONEPLUS A6013 using Tapatalk
You just have to be diligent and hope to get the right representative. I would suggest the TMO chat on their app or I've read people had a lot of success with TMO support chat on Twitter.
I just finally got things straightened out with Verizon and am successfully using dual sim TMO/VZW.
Well, I didn't get it at the event but the temporarily unlock worked for me. I bought the phone on 11/17 and the next day I was curious to try this app and voila!
Caltinpla said:
Well, I didn't get it at the event but the temporarily unlock worked for me. I bought the phone on 11/17 and the next day I was curious to try this app and voila!
Click to expand...
Click to collapse
Yeah but, you don't have the bin file from oneplus do you?
Sent from my LG-H918 using XDA Labs
Koont said:
Yeah but, you don't have the bin file from oneplus do you?
Click to expand...
Click to collapse
I don't want root so I don't really care about it! :silly:
Caltinpla said:
I don't want root so I don't really care about it! :silly:
Click to expand...
Click to collapse
Well, we do. Lol
Koont said:
Well, we do. Lol
Click to expand...
Click to collapse
I hear y'all... I've been there done that and still remember! Stock Android now a days is much better than its used to be so I quit rooting since I bought the Essential phone last year, but it's just me!!! Enjoy your flashing :good:
I might need to unlock the bootloader later to flash the international rom to get faster updates directly from OP.

can you unlock bootloader with temporary unlock?

I have 1 month of temporary unlock on my One Plus 6T ( TMO ) variant. Is it possible? I have talk with a lot of representatives with no luck on a complete unlock
atrix_noob said:
I have 1 month of temporary unlock on my One Plus 6T ( TMO ) variant. Is it possible? I have talk with a lot of representatives with no luck on a complete unlock
Click to expand...
Click to collapse
Unfortunately, you cannot unlock oem unlock toggle or bootloader with temp unlock. It must be permanent unlock.
ozzmanj1 said:
Unfortunately, you cannot unlock oem unlock toggle or bootloader with temp unlock. It must be permanent unlock.
Click to expand...
Click to collapse
Aw, yeez. Bad luck then. I had 0 luck with all of the representatives on a permanent unlock.
atrix_noob said:
Aw, yeez. Bad luck then. I had 0 luck with all of the representatives on a permanent unlock.
Click to expand...
Click to collapse
I got mine unlocked via twitter Tmobile Help. Took 3 reps and they were able to unlock. I have been with Tmo for about 10 years and did tell them I had no intentions of leaving their service. Got it unlocked in 10 minutes. Now I am completely bootloader unlocked and running the 6T international rom.
ozzmanj1 said:
I got mine unlocked via twitter Tmobile Help. Took 3 reps and they were able to unlock. I have been with Tmo for about 10 years and did tell them I had no intentions of leaving their service. Got it unlocked in 10 minutes. Now I am completely bootloader unlocked and running the 6T international rom.
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Click to collapse
I'm so jealous man, I want to be able to flash the international version.
I'll have to insist more
ozzmanj1 said:
I got mine unlocked via twitter Tmobile Help. Took 3 reps and they were able to unlock. I have been with Tmo for about 10 years and did tell them I had no intentions of leaving their service. Got it unlocked in 10 minutes. Now I am completely bootloader unlocked and running the 6T international rom.
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Click to collapse
Wait what!? Did you pay off the phone? Because I'm not about to go ask them again to do it for me if they only did it for you because you paid it off.
bigmikey307 said:
Wait what!? Did you pay off the phone? Because I'm not about to go ask them again to do it for me if they only did it for you because you paid it off.
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Click to collapse
Many of us have received unlocks without paying off the device. It really depends on how lucky u are.. There are also factors like length of time with TMO payment history f type of account etc.
Sent from my iPhone using Tapatalk
djkinetic said:
Many of us have received unlocks without paying off the device. It really depends on how lucky u are.. There are also factors like length of time with TMO payment history f type of account etc.
Click to expand...
Click to collapse
Im gonna be upset if i can't shmooze him to unlock it for me
SIM UNLOCK is different than BOOTLOADER UNLOCK.
With the temporary unlock, it is just if you're traveling somewhere and want to use a different sim card, even if you have the permanent unlock through the app, it won't unlock the bootloader. You would want to request to unlock the bootloader.
I have tried so many times with this guy, still nothing. I have explained my payment history, length of service, and how others have gotten it unlocked and still nothing
bigmikey307 said:
Wait what!? Did you pay off the phone? Because I'm not about to go ask them again to do it for me if they only did it for you because you paid it off.
Click to expand...
Click to collapse
I have not paid anything on my phone. I have been with Tmo for about 10 years. I asked for a sim unlock as my wife is from China and we go there for 6 months to teach English. They unlocked my phone, then I just got my code and sent to Oneplus and am now sim and bootloader unlocked.
I asked for my sim unlock via Twitter Tmobile Help. Tooks three different people, but got it approved. I just assured them that I was not going to leave Tmo. We have 12 lines total (my entire family shares the account, each family pays for just their line, so my wife and I are $40 a month unlimited, plus my dad is on there so we get military discount. Twelve lines and 10 years, yeah not going anywhere.
ozzmanj1 said:
I have not paid anything on my phone. I have been with Tmo for about 10 years. I asked for a sim unlock as my wife is from China and we go there for 6 months to teach English. They unlocked my phone, then I just got my code and sent to Oneplus and am now sim and bootloader unlocked.
Click to expand...
Click to collapse
So a SIM Unlock code worked to unlock the bootloader? That doesn't seem right
bigmikey307 said:
So a SIM Unlock code worked to unlock the bootloader? That doesn't seem right
Click to expand...
Click to collapse
No, you need to sim unlock first. Then once you are sim unlocked permanently, you use fastboot commands to get a code for your bootloader. You send this bootloader code along with your IMEi to onpluses website, after 7 days you get a unlock.bin file that you fastboot flash to unlock your bootloader permanently.
---------- Post added at 11:34 PM ---------- Previous post was at 11:33 PM ----------
ozzmanj1 said:
No, you need to sim unlock first. Then once you are sim unlocked permanently, you use fastboot commands to get a code for your bootloader. You send this bootloader code along with your IMEi to onpluses website, after 7 days you get a unlock.bin file that you fastboot flash to unlock your bootloader permanently.
Click to expand...
Click to collapse
I asked for my sim unlock via Twitter Tmobile Help. Tooks three different people, but got it approved. I just assured them that I was not going to leave Tmo. We have 12 lines total (my entire family shares the account, each family pays for just their line, so my wife and I are $40 a month unlimited, plus my dad is on there so we get military discount. Twelve lines and 10 years, yeah not going anywhere.
bigmikey307 said:
I have tried so many times with this guy, still nothing. I have explained my payment history, length of service, and how others have gotten it unlocked and still nothing
Click to expand...
Click to collapse
This same guy denied me I just waited for a different rep.
I have talked already with 4 different rep. No luck here.
GUYS! After 7 attempts I got my phone unlockeddd!!!
The only people seeming to have luck are ones I regular Jump which is a purchase program. Jump on demand, which is a lease program aren't having any luck.
---------- Post added at 02:09 AM ---------- Previous post was at 02:09 AM ----------
atrix_noob said:
GUYS! After 7 attempts I got my phone unlockeddd!!!
Click to expand...
Click to collapse
How???
TheKnux said:
The only people seeming to have luck are ones I regular Jump which is a purchase program. Jump on demand, which is a lease program aren't having any luck.
---------- Post added at 02:09 AM ---------- Previous post was at 02:09 AM ----------
How???
Click to expand...
Click to collapse
So after several attempts of trying to get the phone unlocked with no luck.
I waited 30 mins or so to try if I could get to another representative, I told him that I needed the phone unlocked so I could travel to London and China ( which is false ) but anyways I kept going with that story.
A rep called Kimi got my last message, he said he could override the 40 days rule if I met some special requirements.
The Phone is not on my account, it's on a friend account and I told her this phone was a gift from a family member, that I don't have access to his account and that I have my account. She asked for my tmo account info and imei num amd after waiting for about 15min she told me to go to the tmo device unlock app and try pressing the Permanent unlock button which do the trick and now my phone is unlocked
atrix_noob said:
So after several attempts of trying to get the phone unlocked with no luck.
I waited 30 mins or so to try if I could get to another representative, I told him that I needed the phone unlocked so I could travel to London and China ( which is false ) but anyways I kept going with that story.
A rep called Kimi got my last message, he said he could override the 40 days rule if I met some special requirements.
The Phone is not on my account, it's on a friend account and I told her this phone was a gift from a family member, that I don't have access to his account and that I have my account. She asked for my tmo account info and imei num amd after waiting for about 15min she told me to go to the tmo device unlock app and try pressing the Permanent unlock button which do the trick and now my phone is unlocked
Click to expand...
Click to collapse
Is the phone under a lease or payment plan (jump or jump on demand) and what's the status with your account, how long have you been with them, etc? I've tried everything, they said the absolute only way for them to bypass everything and whitelist my imei for a permanent unlock regardless of any payments on the phone, what my account status is, etc would be if I was paying on the 6T and not leasing it.
TheKnux said:
Is the phone under a lease or payment plan (jump or jump on demand) and what's the status with your account, how long have you been with them, etc? I've tried everything, they said the absolute only way for them to bypass everything and whitelist my imei for a permanent unlock regardless of any payments on the phone, what my account status is, etc would be if I was paying on the 6T and not leasing it.
Click to expand...
Click to collapse
Jump has nothing to do with it. I'm not on it and I got mine unlocked

T-Mobile bootloader unlock.

Just so everyone with a T-Mo variant is aware. Calling T-Force does still work. Tell them that you are a developer for work and need access to the bootloader unlock which is tied to the device unlock. As long as you are s good standing customer and the rep feels they can trust you, you're golden. Took me about 5 minutes
Device unlock approved on the 8T
cammykool said:
Device unlock approved on the 8T
Click to expand...
Click to collapse
how do you call them?
freddienuxx said:
how do you call them?
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Click to collapse
611
I tried T-Mobile help on twitter, they said no... This was before I saw this. I said I traveled a lot and had always had unlocked phones and that they had done it before, but they said no this time.
dchurch85 said:
I tried T-Mobile help on twitter, they said no... This was before I saw this. I said I traveled a lot and had always had unlocked phones and that they had done it before, but they said no this time.
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Click to collapse
Im stuck going through sprint support cause i still have sprint plan but this is a T-Mobile device. Can sprint even do it?
Sent from my OnePlus KB2007 using XDA Labs
jwarrior319 said:
Im stuck going through sprint support cause i still have sprint plan but this is a T-Mobile device. Can sprint even do it?
Sent from my OnePlus KB2007 using XDA Labs
Click to expand...
Click to collapse
Not sure on Sprint. I wasn't successful with mine either.
I was able to get t-force on fb messenger to help me unlock my 7pro early but I've tried 3 times now saying I'm a developer and 3x was told I have to wait 45 days
Sent from my OnePlus 8T using XDA Labs
Currently chatting with sprint and they're trying to find a way to unlock bootloader without unlocking sim lol. Who knows though. There 2 different systems so maybe.
Would an imei unlock type thing work?
Sent from my OnePlus KB2007 using XDA Labs
---------- Post added at 10:27 PM ---------- Previous post was at 10:19 PM ----------
Im currently trying to bs my way through ill add a screenshot later either way
Sent from my OnePlus KB2007 using XDA Labs
---------- Post added at 11:01 PM ---------- Previous post was at 10:27 PM ----------
Damn, everytime its sounding good it immediately goes downhill. Sprint CS is horrible
Sent from my OnePlus KB2007 using XDA Labs
---------- Post added at 11:35 PM ---------- Previous post was at 11:01 PM ----------
So there system is straight up brick walling them
Sent from my OnePlus KB2007 using XDA Labs
I'm about to give up on getting t-mobile to unlock it for me and hope someone makes an international conversion tutorial
Sent from my OnePlus 8T using XDA Labs
cammykool said:
611
Click to expand...
Click to collapse
did you pay off the op8t? just curious because I didn't buy it out right
Good luck getting a Bootloader Unlock code from OnePlus as their site is drunk and keeps saying enter a valid unlock code
cammykool said:
Just so everyone with a T-Mo variant is aware. Calling T-Force does still work. Tell them that you are a developer for work and need access to the bootloader unlock which is tied to the device unlock. As long as you are s good standing customer and the rep feels they can trust you, you're golden. Took me about 5 minutes
Click to expand...
Click to collapse
Is this just to skip the 40-day thing or do they also unlock devices still on EIP?
craznazn said:
Is this just to skip the 40-day thing or do they also unlock devices still on EIP?
Click to expand...
Click to collapse
I'm in EIP. Haven't even made my first payment on the phone. Have had it less then a week.
freddienuxx said:
did you pay off the op8t? just curious because I didn't buy it out right
Click to expand...
Click to collapse
Nope. On EIP/Jump
cammykool said:
I'm in EIP. Haven't even made my first payment on the phone. Have had it less then a week.
Click to expand...
Click to collapse
Cool, thanks. I'll try tomorrow. What excuse did you use? (Travel? Dev?)
cammykool said:
Nope. On EIP/Jump
Click to expand...
Click to collapse
ok nice I'm in the same boat just paid the initial payment went it ship had about a week
OP8T
craznazn said:
Cool, thanks. I'll try tomorrow. What excuse did you use? (Travel? Dev?)
Click to expand...
Click to collapse
"I'm a developer for work, and the bootloader unlock is something I need and is why I bought a OnePlus. I was not aware T-Mobile locked this feature. The bootloader unlock is tied to the SIM unlock. Can we sim unlock it to give me access to the bootloader unlock? I'm not planning on leaving or going anywhere obviously. But this is just a feature I REALLY need"
Is essentially what I said.
If you got 1/2 off, you may loose the discount by paying it off early.
I'm just going to bring some bagels and coffee to my new buds at the local T-Mobile store.
Can the T-Mobile KB2007 be rooted yet?
---------- Post added at 05:58 AM ---------- Previous post was at 05:44 AM ----------
Note: Ensure you won't loose ant discounts by paying the phone off early
cammykool said:
"I'm a developer for work, and the bootloader unlock is something I need and is why I bought a OnePlus. I was not aware T-Mobile locked this feature. The bootloader unlock is tied to the SIM unlock. Can we sim unlock it to give me access to the bootloader unlock? I'm not planning on leaving or going anywhere obviously. But this is just a feature I REALLY need"
Is essentially what I said.
Click to expand...
Click to collapse
I'll definitely have to try this. Because I have the regular 8 coming in on Tuesday.

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