Database Users

Phone Malfunctions Coming out of Sleep

Hi,
Couldn't find anything in the forum, but it could be detailed a 100 different ways...
I'm having a problem where my x10 won't come out of sleep properly - it doesn't happen all the time, but often enough for it to be super annoying...
Basically I cannot get it out of sleep - the screen will turn on, but without backlight, and without the ability to interact with the touchscreen. to get out of it, I have to pull the back off the phone, and pull out the battery.
So in short, I'd say the digitizer and the backlight frequently fail (together) coming out of sleep (everything else 'works')
Anyone else had experience with this issue?
P.S. I'm not rooted.

Happened like 2 times to me, I leave it for 1 min and press again and it works.
No big deal.
sent from my x10i that is banging for a 2.1 upgrade. ...

mezo9090 said:
Happened like 2 times to me, I leave it for 1 min and press again and it works.
No big deal.
sent from my x10i that is banging for a 2.1 upgrade. ...
Click to expand...
Click to collapse
Normally I need the phone there and then, but worth a try waiting... I just upgraded to the latest FW, so hopefully it's the last time it happens...
Thanks!

Hmm.. tried the waiting option... left it for more than 10 min, and all it did was stay frozen and drain my battery...
Might try a full re-flash

Strange. I thought a Firmware upgrade would have sorted it. Do you have any apps installed that may be relevant, a lock app or anything? And did it do this from the moment you got your phone?

jas0607 said:
Strange. I thought a Firmware upgrade would have sorted it. Do you have any apps installed that may be relevant, a lock app or anything? And did it do this from the moment you got your phone?
Click to expand...
Click to collapse
It started happening fairly soon after I got the phone... couldn't say when, but it's now happening really frequently - at least 3 times today already...
I don't have any apps I could pinpoint, although I'd guess it would have to be something I installed fairly early on.
Strange that it's getting worse though.

Hmm, it seems that this has happened to a few other people online, but mostly with HTC devices. Do your hardware buttons (at the bottom) wake it up differently at all?
http://androidforums.com/sprint-htc-hero/115869-phone-sleeps-does-not-wake-up.html
http://www.google.com/support/forum/p/android/thread?tid=3b57dc33e2c148aa&hl=en

jas0607 said:
Hmm, it seems that this has happened to a few other people online, but mostly with HTC devices. Do your hardware buttons (at the bottom) wake it up differently at all?
http://androidforums.com/sprint-htc-hero/115869-phone-sleeps-does-not-wake-up.html
http://www.google.com/support/forum/p/android/thread?tid=3b57dc33e2c148aa&hl=en
Click to expand...
Click to collapse
Thanks for the links...
Yeah, the HW buttons wake up fine (at least from what I can tell) but they're basically useless when the phone is stuck on the lockscreen
I did a full re-flash last night, so hopefully that fixes it...
It had better since all of the backup programs I had faith in failed me completely... man I'm annoyed... have to spend a bunch of hours putting everything back on my phone and setting it up again.

[HELP] DHD wakes up by itself

Hey,
I have a major problem for a couple of weeks now. My phone just keeps waking up randomly and turns the screen on by itself. I have root and s-off and tried out a few roms. Sense Roms as well as MIUI roms... It does not make a difference at all, so I guess it can't be rom related. I have read a few more posts on the web of users having a similar problem but there was no solution given anywhere.
Also, my speaker automatically turns on when I receive or make a call. These two problems seem interconnected since there is at least one person on xda having exactly the same two issues...
Does anybody have an idea or a solution for this? I would be thankful for any kind of help! Thank you in advance!!!

I've a similar problem a bunch of months ago, my phone turn on automatically, without no logic. I've resolved the problem pulling out the battery for a night, after that the problem disappeared.
I hope that will help you to resolve your problem,
Rodomar705

Thanks, I will try that out tonight and report!

Ok, I tried it out last night, but it did not work
Does anybody have a different idea?

Dabarr said:
Ok, I tried it out last night, but it did not work
Does anybody have a different idea?
Click to expand...
Click to collapse
Did you check the date and time once you'd insert battery inside DHD? I think to solve the problem that way, you should leave DHD without battery until the internal battery will be totally discharged. It takes approx. 12-14 hours, and you can be sure only if turning on DHD you'll find time and date set to 12:00am, 1st jan 1980 (or something like that).

Yeah, it definately worked though, time was resetted as well. I turned it in today, hope to be able to pick it up next week. Before, I ran the Ruu to set it back to shipping condition... It still had the same error, so it is definately not rom related...
It is a huge drag without it... Already feeling uncomfortable ^^

Dabarr said:
Hey,
I have a major problem for a couple of weeks now. My phone just keeps waking up randomly and turns the screen on by itself. I have root and s-off and tried out a few roms. Sense Roms as well as MIUI roms... It does not make a difference at all, so I guess it can't be rom related. I have read a few more posts on the web of users having a similar problem but there was no solution given anywhere.
Also, my speaker automatically turns on when I receive or make a call. These two problems seem interconnected since there is at least one person on xda having exactly the same two issues...
Does anybody have an idea or a solution for this? I would be thankful for any kind of help! Thank you in advance!!!
Click to expand...
Click to collapse
same here, i have the MIUI ROM, will try with another version.

Dabarr said:
Yeah, it definately worked though, time was resetted as well. I turned it in today, hope to be able to pick it up next week. Before, I ran the Ruu to set it back to shipping condition... It still had the same error, so it is definately not rom related...
It is a huge drag without it... Already feeling uncomfortable ^^
Click to expand...
Click to collapse
Sorry mate!! Just wait for a week, ist not so long time, and you'll get back your phone as new as when you bought first time!! Hope this makes you feel a little bit of joy!!

Ok, I have gotten my phone back on thursday (after one week)...
SO far so good, everything worked again, they even set the proximity sensor right again... Then I rerooted it and put another MIUI on it...
On friday then, I put Vipermod back in and undervolted it by 50 mA... BOOM, the issue came back, I couldn't remove it, so I took the battery out and waited for 12 hours, as you suggested... and it worked... Issue was gone... Then I ran vipermod again and BOOM the issue was there again... It didn't even help to set the mA values back to normal, I had to reset it again by taking out the battery for 12 hours.
So my conclusion is that this issue is directly related to the actual USE (not just the installation) of vipermod... Can anyone confirm? Don't want to put out false information in the vipermod thread without having others to confirm...

need help also

Stinger696 said:
need help also
Click to expand...
Click to collapse
have you tried pulling out the battery already?

xlxl said:
same here, i have the MIUI ROM, will try with another version.
Click to expand...
Click to collapse
As I have stated before: Rom change haven't helped me.. Did it work for you ???

Dabarr said:
As I have stated before: Rom change haven't helped me.. Did it work for you ???
Click to expand...
Click to collapse
If changing the ROM didn't help then it is an app issue. One of your apps is causing it. Time to look deeper

I have exactly the same issue! Also with the speaker sometimes. Really annoying. If an app is causing it, how can we find out which one? I'm using ARHD 6.1.0, but I've had the issue with older versions of the ROM too (with the same apps installed).

freakshock said:
I have exactly the same issue! Also with the speaker sometimes. Really annoying. If an app is causing it, how can we find out which one? I'm using ARHD 6.1.0, but I've had the issue with older versions of the ROM too (with the same apps installed).
Click to expand...
Click to collapse
Only way to find out is to test them one by one by reinstalling them one at a time

[Q] Does anybody have this issue?

My nexus 4 was bought about one month after it was released .
I didn't have this issue in the first three months ,but recently ,about in the past one month ,it occurred kind of frequently and randomly.
Here is the issue:
I lock the screen and leave it there without using .When I am ready to use it ,I cannot awaken the screen even after I press the power button several times, both short and long press ,as if my phone was powered off ,even though I know its power is still 50 percent or so. After a series of random press ,I give it a long press ,then it gets rebooting .
I have been searching on the internet and many Nexus 4 users have this issue ,however, nobody can tell exactly what causes this problem .Some say it is caused by snapdragon batteryguru and some say the battery is not firmly installed .
I don't know whether you guys have ever come across this issue ,what is your analysis about it and how you solve this boring problem...
Glad to see that I can find solutions here...
My nexus is running original android 4.2.2 and is not rooted.

sleep of death. long press (10-20 seconds) powers off/reboots the phone. can be caused by phones software, undervolting and apps.

i haven't got any issues like this, have you installed a rom? if you have try another rom, also remove battery guru as suggested

mlndshh said:
i haven't got any issues like this, have you installed a rom? if you have try another rom, also remove battery guru as suggested
Click to expand...
Click to collapse
mine is running original android 4.2.2 and I never installed other roms...

simms22 said:
sleep of death. long press (10-20 seconds) powers off/reboots the phone. can be caused by phones software, undervolting and apps.
Click to expand...
Click to collapse
Thanks
But it seems difficult to find out a proper solution ...

youngwuno1 said:
Thanks
But it seems difficult to find out a proper solution ...
Click to expand...
Click to collapse
if its an app, figure out which one it is.

Screen sensitivity & recalibration

I received a Z17 a few days ago and have really struggled with it. The phone feels really good but I am finding operation really difficult - the screen seems excessively sensitive. Most of the time when I touch or sweep the screen it register multiple touches - I hear multiple ticks. More often than not the app just tapped on opens then immediately closes (not force closing just going into background). Operating the phone is near impossible.
Is there a way to re-calibrate the screen sensitivity?
Short video showing the problem - https://www.youtube.com/watch?v=qpP6t2C3xeM
Bee

I don't have that issue. My screen issue is that it's too dark. I have to put it over 75% brightness or higher. I have a Bluboo Maya Max that also have an LCD screen from JDI that is pretty bright at 25% level.

Brightness seems OK here - although I might not be the best person as I typically run my screens at minimum/very low brightness unless I am out in the sun.
The sensitivity issue is driving me nuts though.
Bee

Updated to latest software version (2.44) but this has not improved the situation.
I have noticed that this is worst when I pick up and use the phone after it has been sat for a while. Things settle down if I continue to use the screen for an extended period of time - it seems like the screen is hugely sensitive and is picking up static on my hands.
Hopefully there will be a way to recalibrate the screen, maybe once root, unlocked bootloader and custom roms all become possible.

Still surprised no one else has reported this issue. Really hoping to find a way to re-calibrate the screen sensitivity.
Here is a video showing the problem. Basically it is nearly impossible to use the phone when you first pick it up, it does seem to improve after continue use.
http://vid61.photobucket.com/albums/h62/boboskinsbee/VID_20170709_124811_zpsmm58kw6r.mp4
If you turn up the volume (and watch the red home indicator) you will hear/see that each touch is being registered multiple times.
Bee

i will receive my Z17 on Tuesday... then, for my part, i will answer again.
actually i have an off topic question: u can use google chrome?
if yes, how?
any other google apps?

loquenz said:
i will receive my Z17 on Tuesday... then, for my part, i will answer again.
actually i have an off topic question: u can use google chrome?
if yes, how?
any other google apps?
Click to expand...
Click to collapse
Yes - chrome works. You will need to get from apkmirror or similar.
Like others I tried installing google framework & play but this didn't work. Google music would run but unless you have local files you can't do anything with it.
I REALLY want to like this phone but so far it just isn't usable as a daily driver.
Bee

boboskins said:
If you turn up the volume (and watch the red home indicator) you will hear/see that each touch is being registered multiple times.
Click to expand...
Click to collapse
boboskins said:
Updated to latest software version (2.44) but this has not improved the situation.
I have noticed that this is worst when I pick up and use the phone after it has been sat for a while. Things settle down if I continue to use the screen for an extended period of time - it seems like the screen is hugely sensitive and is picking up static on my hands.
Click to expand...
Click to collapse
I have the same problem, exactly as you describe it! It appears that it's the Recent Apps button that has the problem (at least on my phone) as it is the only one that activates on its own. It also seems as if it "accumulates" button presses when left alone, so it has to "release" them during the first couple of minutes that you pick it up again. Then it is more or less ok.
boboskins said:
Hopefully there will be a way to recalibrate the screen, maybe once root, unlocked bootloader and custom roms all become possible.
Click to expand...
Click to collapse
I was hoping the same but this is not the case unfortunately. Problem is still there with the latest Resurrection Remix (5.8.4). It's a shame, it's a great phone otherwise but this bug is driving me mental

Not just me!
Sort of pleased someone else has the same problem! Agree that it isn't fixed in RR. Hopefully there will eventually be a solution.
I tend to deal with it by holding the phone between my two palms (i.e. holding my palm fully across the screen) for a second or so when I pick the phone up after it has been sat for a while. This seems to reduce the sensitivity (or remove static build up?) and things work normally.
Of course this shouldn't be necessary and not something you want to do when trying to answer a call.
B
qwertius2 said:
I have the same problem, exactly as you describe it! It appears that it's the Recent Apps button that has the problem (at least on my phone) as it is the only one that activates on its own. It also seems as if it "accumulates" button presses when left alone, so it has to "release" them during the first couple of minutes that you pick it up again. Then it is more or less ok.
I was hoping the same but this is not the case unfortunately. Problem is still there with the latest Resurrection Remix (5.8.4). It's a shame, it's a great phone otherwise but this bug is driving me mental
Click to expand...
Click to collapse

I have the same problem
qwertius2 said:
I have the same problem, exactly as you describe it! It appears that it's the Recent Apps button that has the problem (at least on my phone) as it is the only one that activates on its own. It also seems as if it "accumulates" button presses when left alone, so it has to "release" them during the first couple of minutes that you pick it up again. Then it is more or less ok.
I was hoping the same but this is not the case unfortunately. Problem is still there with the latest Resurrection Remix (5.8.4). It's a shame, it's a great phone otherwise but this bug is driving me mental
Click to expand...
Click to collapse
Friend did you solve the problem with the resurrection remix? . I have seen a new update that says something about a bug I hope is the solution.
Daken.

boboskins said:
Still surprised no one else has reported this issue. Really hoping to find a way to re-calibrate the screen sensitivity.
Here is a video showing the problem. Basically it is nearly impossible to use the phone when you first pick it up, it does seem to improve after continue use.
http://vid61.photobucket.com/albums/h62/boboskinsbee/VID_20170709_124811_zpsmm58kw6r.mp4
If you turn up the volume (and watch the red home indicator) you will hear/see that each touch is being registered multiple times.
Bee
Click to expand...
Click to collapse
Hello Boboskins
Can't access to your video

Sadly still not found a solution. I have tried RR (up until about 10 days ago) and now using Mokee. Appreciate your comments on the recent updates - I will take a look at the log in case the latest RR updates solve anything.
EDIT: Ursus91, just took a look and Photobucket appears to have stopped allowing 3rd party views. I will upload somewhere else and update the link once I am done.

@boboskins : thanks, it should be helpful to understand the problem you encounter. I'm not sure to understand. And I'm still waiting to use the phone every day

I have the same problem

Same problème here ! When i use the phone it seems it close app or back like i hit the button. :/ Really annoying :s

Hello,
I have the same problem too. The sole solution from GeekB is to return the phone for repairing...
I have it sometimes on the left button (in the major cases), the middle button has actually no problems, the right, sometimes.
I use the middle button to come back to "the main view" (icons) and then, the left button seems going alive.
I'm not sure it is a hardware problem

Edge gestures issue
Greetings!
I've just started using Nubia Z17 Lite and found out that the specific edge gesture to control the brightness level doesn't work on my unit. Does anyone know if this is a bug that can be resolved by an update or did anyone have the same issue and has fixed it?
I'm quite sure the problem isn't with the hardware because other edge gestures seem to work fine.
Thanks ?

Nubia Z17 black screen
Good evening. I own a Nubia Z17 8gb ram 128gb rom and today had a problem. His screen is black and the LED on the menu button is on. It obeys no command. He did not fall, everything perfect. Could someone help me with this problem?

anyone else experiencing random shutdown issue

Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.

Yeah software glitch maybe try resetting your phone ..haven't had random reboots on mine so every device is not having it...if you can ..then replace yours otherwise enjoy it... there's always custom Roms...btw have u updated all software updates yet
Sent from my ONEPLUS A5000 using Tapatalk

wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Probably a malfunctioning app, try a safe boot to see if it happens again or data factory reset.

wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Do you have the latest update?

Nope all good here.

Happened today to my phone. Weird. Didn't happen again. I guess is a software bug or an app not working well.

Update
It only happened when I was using Spotify when my headphones plugged in.

All good here as well. Hmm. Spotify? That's strange. Have you tried other apps? Like black player?
Sent from my OnePlus 5 using XDA Labs

Hello, it happened to me this night, I was surprised when I woke up that my phone was on the pin-code screen. I didn't shut down my phone just put the plane mode. (4.5.5)

Happens to mine. Maybe 4-5 times since I got it. On 4.5.5.
Like, I will not use my phone, pull it out if my pocket and it'll be black, non responsive. I'm not completely sure if it's shut off already, or just non responsive, and need force shutdown.
Not much more to add than this :b

I have not experienced any random shutting down.

Any fix to that? I've had that happened to mine 7 times already since I got mine on June 26th. I've had the issue yesterday while sending a sticker on Facebook Messenger to a contact, and a couple of minutes before whilst playing Pokemon Go ... this is really borring. The last two times it happened, there was an update waiting to be installed (well, on the german servers at least, since I didn't have the update here in Belgium but once I used a proxy, I could download and install it), not this time tho.
I love the phone but my GF just told me to switch as if she has a problem or if I have a problem and can't use the phone, this would be really bad. I would prefere not to change, so if you guys have a solution, I'm all ears
---------- Post added at 10:15 AM ---------- Previous post was at 10:14 AM ----------
Any fix to that? I've had that happened to mine 7 times already since I got mine on June 26th. I've had the issue yesterday while sending a sticker on Facebook Messenger to a contact, and a couple of minutes before whilst playing Pokemon Go ... this is really borring. The last two times it happened, there was an update waiting to be installed (well, on the german servers at least, since I didn't have the update here in Belgium but once I used a proxy, I could download and install it), not this time tho.
I love the phone but my GF just told me to switch as if she has a problem or if I have a problem and can't use the phone, this would be really bad. I would prefere not to change, so if you guys have a solution, I'm all ears

ive heard somewhere that the power button easily gets pressed when in pocket causing shutdowns or restart

bug hunt
wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Hello
We are come from ONEPLUS to check and resolve your issue.
Please capture the log for us:
1. Input *#800# from dialing interface, enter "oneplus logkit", delete history log
2. Click "save log"
3. Reproduce the issue and take a screenshot to record the time, then stay for a few minutes (better above ten minutes)
4. Click “save log” again to stop it, then send us the whole oem_log folder (file manager-storage) along with the screenshots
my email is : [email protected]
Thanks

Biou_Pilgrim said:
Hello, it happened to me this night, I was surprised when I woke up that my phone was on the pin-code screen. I didn't shut down my phone just put the plane mode. (4.5.5)
Click to expand...
Click to collapse
That also happened to me more than twice. Not only in the night. Most time if the phone will be charged. I use only the dash charger. I didn't put it in plane mode. Strange problem. I have no idea why this happens. In this situation the alarm clock or anything else isn't working.

dickdickerson said:
That also happened to me more than twice. Not only in the night. Most time if the phone will be charged. I use only the dash charger. I didn't put it in plane mode. Strange problem. I have no idea why this happens. In this situation the alarm clock or anything else isn't working.
Click to expand...
Click to collapse
Are you on Xposed? It is a known issue, phone reboots when fully charged and connected.
Sent from my OnePlus 5 using XDA Labs

elbuenzurdo said:
Are you on Xposed? It is a known issue, phone reboots when fully charged and connected.
Click to expand...
Click to collapse
Yes. Thanks for the hint.
Edit:
It should be fixed with Xposed 88.2 https://github.com/rovo89/XposedBridge/issues/203

dickdickerson said:
Yes. Thanks for the hint.
Edit:
It should be fixed with Xposed 88.2 https://github.com/rovo89/XposedBridge/issues/203
Click to expand...
Click to collapse
Sent from my OnePlus 5 using XDA Labs

Sometimes my phone switches off whilst uploading a big file to drive

I don't understand why it's happening even in their 5 series. The 3 series has this stupid problem as well. Really frustrating. One Plus needs to get a grip and get rid of this glitch ASAP if they wish to remain in the game.