On unlocking phone its been saying please use pattern instead of fingerprint scan because of security. Any idea what the problem is and any recommendations on how to resolve this issue? Also done cache clear but still the same issue
Sent from my SM-G935F using Tapatalk
You may have activated Smart Unlock by accident? you can set your phone to not ask you for an unlock depending on location or connected to a network or a bluetooth device. I have mine unlocked at home, so it only prompts me to swipe. Soon as I disconnect from the wireless network it will start prompting for a fingerprint scan or my pin.
If that ain't it then I wouldn't know, hope it helps.
simbo96 said:
On unlocking phone its been saying please use pattern instead of fingerprint scan because of security. Any idea what the problem is and any recommendations on how to resolve this issue? Also done cache clear but still the same issue
Sent from my SM-G935F using Tapatalk
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This is because you are probably using an app/gesture to lock the screen (or anything else other than the power button). I have the same issue if I use Nova launcher gestures to lock my screen. I now use LMT for screen-off and that doesn't cause any problems.
Related
I just noticed that if you hit power or home button, then pull the notification bar down and toggle WiFi on or off. It will unlock the phone without a password or fingerprint. Can others try it and post their results maybe it's just my phone.
I'm on T-mobile and use the fingerprint lock
just your phone, mine asks for a fingerprint after trying to disable wifi!
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No problem here: asks for fingerprint or code.
Sent from my SM-G935V using Tapatalk
Maybe you have smart lock on?
Nah, asks for fingerprint/password when I try to disable/enable WiFi.
hellhawk741 said:
Maybe you have smart lock on?
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Probably smart lock or isn't locked. OP, on your lock screen a little lock icon at the bottom will indicate locked or unlocked. If it shows locked and unlocks when you do the WiFi settings crap then that's weird...
Sent Via My Samsung S7 Edge
After reboot it's fine now lol.
Is there anyone experiencing that no matter what lock I use, my phone always allows me to just swipe up once to unlock? I tried facial unlock & that works flawlessly, but I also added the secondary pattern and I still swipe up once and my phone just unlocks completely. I also disabled facial recognition with just primary pattern or number lock as the security and the phone still opens right up like no security is on it at all.
Anyone have a solution for this or does this seem like another bug for a future update?
Settings>Display>Navigation Bar>"Unlock with home button" - is this enabled or in any way related to what you're experiencing? Just a guess
james.chiocchio said:
Settings>Display>Navigation Bar>"Unlock with home button" - is this enabled or in any way related to what you're experiencing? Just a guess
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I just took a look and that option is off. the kick screen doesn't skip. I have to swipe up Everytime...let's me right in
Do you allow Smart Lock on a network or attached device? What you're describing is the phone's behavior when connected to a Smart Lock approved device.
BarryH_GEG said:
Do you allow Smart Lock on a network or attached device? What you're describing is the phone's behavior when connected to a Smart Lock approved device.
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I do, my Huawei watch
Swiissjokr said:
I do, my Huawei watch
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That's what is doing it. I had my Asus Zenwatch 2 listed as a trusted device in Smart Lock and my phone was doing the same thing. I removed all trusted devices and now I have to use my pin, finger print or irises to unlock my phone.
Sent from my wickedly kewl Galaxy S8 using my fingers. Duh!!!
It is set to not turn on the lock when the screen goes off for 10 minutes by default. You have to go I to lock screen, secure lock settings
Sent from my SM-G950U using Tapatalk
truckerdewd said:
That's what is doing it. I had my Asus Zenwatch 2 listed as a trusted device in Smart Lock and my phone was doing the same thing. I removed all trusted devices and now I have to use my pin, finger print or irises to unlock my phone.
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I removed it from trusted devices and now I'm back to normal thank you
Swiissjokr said:
I removed it from trusted devices and now I'm back to normal thank you
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Welcome
Sent from my wickedly kewl Galaxy S8 using my fingers. Duh!!!
So it's this a bug? Trusted devices should unlock only when phone is connected or in vicinity to them.
Also seeing this same behaviour. My home wifi is a trusted device and obviously it unlocks when I'm connected to it, but now for the second time I've been away from home for over 2 hours and it happily unlocks with just swipe. It only asks for biometrics if I reboot the phone. So it seems that there's a bug in trusted sources whereby it believes its still connected to wifi for some time after you disconnect!
I had to disable my trusted place (home) even though I was 100km away to fix the issue.
Lock Security not Working
It may also be the On-Body Detection is set to ON under the Smart Lock feature
The way I fixed mine after reading all of these posts was Settings>Lock Screen and Security>Secure Lock Settings>(Enter Pin or whatever security option you have enabled)>Secured Lock Time>, then add the diode to the first selection, "Instantly with the power key or when the screen times out." Then it prompted my security feature everytime the phone locked. When adding a timeout period if you lock with the lock button for some reason it thinks you did it by choice (owner) and figures you will open it without the need to input security feature. I have everything mentioned above off so, I was baffled as to why it didn't prompt my pin option. Now timeout or self lock (by owner) it prompts pin all the time. Hope this helps.
Note 8
Mine has the same issue. but i dont have any trusted devices. i think its a bug in the software. It only asks for pin or iris scan after a couple of minutes being locked otherwise i can just swipe and it unlocks which is ****.
Don't do hard resets, login to the samsung account, go to find my mobile, then unlock your phone from there, it will delete the password. It will tell you to use a pin for access to samsung and the phone etc. Add the pin into the phone, then unlock the phone when you're on the phone screen. This will wipe off the passcode, this is so your settings don't keep restarting (happened to my note 8). Next part is to clear credentials in the settings and reset settings. None your data, apps will be affected, just the theme and basic security stuff. Now you can finally reset your pattern to however to you want it to be. As good as gold! Hope this helps.
Thanks a lot. I finally figured out what the issue was. My On-Body-Detection in the Smart Lock settings was On.
Just go to Setting -->Lock Screen and Security --> Smart Lock. Deactivate all the options there.
I have a Moto E4 and I have a secondary pattern up and everytime I swipe up it unlocks it instead of making me put in the pattern
After a couple days of using my phone without a reboot I notice that it stops requiring unlock credentials such as my pin, iris or fingerprint. I will be able to swipe to unlock the phone and the security is completely removed.
Has anyone else noticed this? If I reboot the phone the security goes back to normal.
The only app I have that I think could cause this is BxAction to remap my bixby button to google now.
Under settings > security > smart lock there are options for keeping your phone unlocked in certain situations, e.g. in trusted places or when connected to a particular bluetooth, check to see if nothing is enabled there, and usually it locks after a reboot like you listed
Stupid question: have you enabled face recognition?
Did you set your screen lock to happen immediately or is it delayed?
kash20 said:
Under settings > security > smart lock there are options for keeping your phone unlocked in certain situations, e.g. in trusted places or when connected to a particular bluetooth, check to see if nothing is enabled there, and usually it locks after a reboot like you listed
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pete4k said:
Stupid question: have you enabled face recognition?
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SeanForester said:
Did you set your screen lock to happen immediately or is it delayed?
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Ok so I uninstalled bxactions to see if it was causing the problem. It appears it was not the culprit.
I currently have my phone setup to use iris, fingerprint and pin. It will work normally for approx one day.
Then all of a sudden it doesn't require my credentials to unlock. I have smart lock setup to not require credentials when connected to BT in my truck and when at the GPS location of my house. I'm currently sitting at work and it's swiping to unlock without reading my iris or fingerprint.
My lock delay is 5 seconds and auto when I press the lock button.
If I reset the phone it starts working normally again.
Now that I think about it I have a feeling its something to do with smart lock thinking I'm either still at home or that I'm still in my truck.
I'm having the same exact problem and I have the same exact setup as you! It started doing this a couple days ago. I have Smart Lock set to keep the phone unlocked when I'm at home (GPS coordinates) and when connected to bluetooth in my car. I got to school yesterday and noticed the phone wasn't requiring my irises or fingerprint anymore. I let it be for a little while to see if it would correct by itself and it didn't. I restarted the phone and that fixed it but it did it again this morning! It seems as though Smart Lock isn't registering I'm not at home or in my car. This is huge security flaw.
volfan22 said:
I'm having the same exact problem and I have the same exact setup as you! It started doing this a couple days ago. I have Smart Lock set to keep the phone unlocked when I'm at home (GPS coordinates) and when connected to bluetooth in my car. I got to school yesterday and noticed the phone wasn't requiring my irises or fingerprint anymore. I let it be for a little while to see if it would correct by itself and it didn't. I restarted the phone and that fixed it but it did it again this morning! It seems as though Smart Lock isn't registering I'm not at home or in my car. This is huge security flaw.
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If others are having this issue then I agree as well this is a huge issue.
I just went home on my lunch break and the screen lock is still working normally. I connected to my truck when I was on my way home. I didnt pay attention if it was requiring any type of unlock when I was home.
nadrojcote said:
If others are having this issue then I agree as well this is a huge issue.
I just went home on my lunch break and the screen lock is still working normally. I connected to my truck when I was on my way home. I didnt pay attention if it was requiring any type of unlock when I was home.
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Do you have On body detection turned on by chance? That may be your issue. Located in smart lock settings.
Outbreak444 said:
Do you have On body detection turned on by chance? That may be your issue. Located in smart lock settings.
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No the only smart lock options I have enabled are bt in my truck and GPS at home.
Outbreak444 said:
Do you have On body detection turned on by chance? That may be your issue. Located in smart lock settings.
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I don't have that setting checked either. Just bt for car and gps for house. Not a huge deal for me personally because I'm pretty much always around people I trust but this really is a huge security flaw if it is happening to a lot of people.
Are you looking at the screen when swiping the lock screen? The iris recognition is actually very fast and you only see the alignment screen if it cannot immediately read your iris.
Outbreak444 said:
Do you have On body detection turned on by chance? That may be your issue. Located in smart lock settings.
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OCedHrt said:
Are you looking at the screen when swiping the lock screen? The iris recognition is actually very fast and you only see the alignment screen if it cannot immediately read your iris.
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No I purposely pointed it away from my face to test this.
I haven't had it happen since the day after creating this post. I wonder if some Samsung apps were updating over night and causing the issue.
I added a post about this two days ago in this forum area. Try turning off finger gestures from advanced settings
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Bedeadu said:
I added a post about this two days ago in this forum area. Try turning off finger gestures from advanced settings
Sent from my SM-G950W using Tapatalk
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Weird how they would be linked. I did notice that my fingure print gestures stopped working the other day too. I turned the setting off and back on and it started working.
After several days of the phone working properly when I traveled out of town, it is doing this again. I am at school, which is not a location I am using for trust locations, and the phone is staying unlocked. This is honestly pretty ridiculous and needs to be addressed. The only thing I can think is that I am connected to the same wifi network at my apartment (campus housing that is off campus) and while on campus. Maybe the phone is thinking I'm still in the same location since the wifi networks are the same?
Bedeadu said:
I added a post about this two days ago in this forum area. Try turning off finger gestures from advanced settings
Sent from my SM-G950W using Tapatalk
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I just tried this as my screen lock isn't currently not working.it didn't make a difference having gestures turned on or off. I tried turning wifi and GPS on and off as well. Only way to get it to work again is reboot.
Is anyone else having issues with smart lock? I have my phone set to unlock with my fingerprints which works perfect, and I also have smart lock set to keep my phone unlocked at home. The problem is at least half of the time when I am at home I have to use my fingerprints to unlock my phone.
Anyone else having this issue?
I always had this issue with smart lock. Give Bixby routines a try instead. It's been much more reliable when doing things based on location.
kclive said:
Is anyone else having issues with smart lock? I have my phone set to unlock with my fingerprints which works perfect, and I also have smart lock set to keep my phone unlocked at home. The problem is at least half of the time when I am at home I have to use my fingerprints to unlock my phone.
Anyone else having this issue?
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Yes I have always had this issue. Smart Lock is garbage for location unlocking. Always has been
I am using bixby routine for same task and works perfectly
Sent from my SM-G975F using Tapatalk
kclive said:
The problem is at least half of the time when I am at home I have to use my fingerprints to unlock my phone.
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It's Smart Lock issue itself, not device specific. It literally never worked on my HTC 10, was spotty on HTC U11 and Tab S3, and is still spotty on S10+.
Google attempted to fix location problem in SL couple times already (they even disabled Trusted Places for short time) but to no avail.
https://www.androidpolice.com/2017/...ng-issues-smart-locks-trusted-places-feature/
https://www.androidpolice.com/2018/05/23/trusted-places-seems-removed-smart-lock-option/
I added pin lock because the gmail ask for more security or something like that.
i don't know why but i can't get access to the phone - my number doesn't fit and i have no idea what to do.
i don't want to loss all my data, this is non-root device.
anyone can help me please?
odedc said:
I added pin lock because the gmail ask for more security or something like that.
i don't know why but i can't get access to the phone - my number doesn't fit and i have no idea what to do.
i don't want to loss all my data, this is non-root device.
anyone can help me please?
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Unless you setup smart lock where it unlocks when you're at your home wifi for example. There isn't much you can do with a lost code and a device with a locked bootloader. I would try to do your pin but try the possible buttons you could have accidently pressed. Other than that you would need to boot into recovery and just factory reset. This will get your phone back but your data will be wiped. Maybe someone else has suggestions. Did you enable USB debugging?
Sent from my [device_name] using XDA-Developers Legacy app
Yeah unless you have smart lock, usb debugging, and/or you are rooted you are going to have to loose your data
I always enable smart lock for my car, for just this very scenario.
I once was using "ultimate rotation control" and due to a bug, it would blank the lock screen (the phone didn't have FP reader, at the time) so that it was impossible to unlock. But then I remembered I had it set up to automatically unlock in the car. Lo and behold, the solution worked.
Frankenscript said:
I always enable smart lock for my car, for just this very scenario.
I once was using "ultimate rotation control" and due to a bug, it would blank the lock screen (the phone didn't have FP reader, at the time) so that it was impossible to unlock. But then I remembered I had it set up to automatically unlock in the car. Lo and behold, the solution worked.
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Awesome I'm definitely going to do this! Idk why I haven't before lol
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odedc said:
I added pin lock because the gmail ask for more security or something like that.
i don't know why but i can't get access to the phone - my number doesn't fit and i have no idea what to do.
i don't want to loss all my data, this is non-root device.
anyone can help me please?
Click to expand...
Click to collapse
Can't you use the Find My Android thing that Google has to change the passcode on your phone? I'm pretty sure you can use it to remotely lock your phone. Then to unlock it you use your Google Password.
unlock with "OK Google" if you have Voice match activated?