USB Device not recognized on Windows - Nexus 6P Q&A, Help & Troubleshooting

I have a dilemma. This morning my usb was working fine but I needed to get back to stock and unrooted. I flashed the system.img from the NDR90X factory image and wiped my data (not userdata however because I didn't want to lose everything) the phone booted up just fine and operates fine, other then it doesn't mount on my pc anymore. fastboot and adb do not work for me either. I tried mounting on both windows and linux, I tried using another computer, and I have tried mounting through the recovery. none of these have worked. I cant try going back to complete stock because fastboot is not recognizing the device either. the phone still charges fine with no problems. But I still am getting the feeling that maybe the usb port has malfunction. I was hoping that maybe someone could help me with this problem and reaching a solution. I don't know if I can contact google about this problem because my device cannot be returned to completely stock.
I forgot to mention that after flashing the stock system.img I also flashed TWRP, and since then I am back on a custom rom to see if maybe that would fix my problem. However it still persists.
I have uploaded a picture showing what error message I am getting on windows.

Reinstall the USB drivers

hd-renegade said:
Reinstall the USB drivers
Click to expand...
Click to collapse
Turns out it was the USB that doesn't work. When I got home I tried another USB that I have and it works fine.
Sent from my AOSP on angler using Tapatalk

Related

Unable to Connect N7 via USB to PC

First some background:
Playing around with some ROMs, I loaded up MIUI. I wanted to see what all the fuss was about. While installing from ROM Manager, the subsequent boot into CWM started my backup and installed the ROM. During the process CWM notified me the install was attempting to overwrite the recovery partition. I inadvertently said yes, one of the bad things about touch recovery...fat fingers.
Result:
CWM was blown away. MIUI failed to install Google Apps.
I connect the N7 up to my PC. It is not detected. No ADB available, however I can use wireless ADB so I installed ROM manager and reflashed CWM. This was were the fun began. Everything on my internal storage got nuked during the install and attempted recovery. I had to format internal storage.
No biggie, I have backups on my laptop through WUGFresh Root Kit. I will restore back to stock and start over.
Problem:
No computer I connect the N7 to detects it, regardless of USB connection method nor OS on the PC (Ubuntu, Win 7, Mint). I still have wireless ADB but that doesn't help with fastboot.
Current Status:
Currently I am running AOKP, after flashing multiple ROMs and Recovery between TWRP (current) and CWM. Also I have done many factory resets, cache cleaning, etc.
My diagnosis:
I think my boot, recovery or bootloader partition is borked due to the fat finger in CWM while installing MIUI. The added bonus...without being able to connect the N7 to any PC, I can't get into recovery unless I get lucky (1 out of 10 tries I get lucky and can get into recovery). I can get into recovery as long as I can boot into a ROM and do any common method to reboot recovery.
Question:
Now my question, does anyone have any ideas what I can do to get the USB connection working again to allow ADB/Fastboot connections?
Additional info/Review:
I have a GNex that I can ADB/Fastboot into without issue.
I have tried multiple different cables to connect to PC/Laptops.
As mentioned, I have tried multiple PCs to attempt a connection running everything from Windows 7 to variations of Linux (Mint and Ubuntu)
All the cables work fine with GNex, excluding one cable I deemed trashworthy.
I am fairly certain that the micro-USB port is fine, I can charge without issue even connected to a PC. OTG cable works perfectly fine.
I did something saying a port was open from the N7 that cause USB connection to fail. I forget what I did to find that message or what program I was using. I think I was trying to do a adb usb command from the command line on the N7.
USB Debugging is enabled.
More info:
No errors in logcat when connecting N7 to PC.
Try to do complete wipe & flash stock . My desktop has never detected the n7 but the fastboot works. I was able to flash stock using wugs toolkit.
Sent from my GT-I9300 using Tapatalk 2
That is the problem, I can't get any PC to recognize the n7 is connected. therefore, wugs root tool kit wont work. it uses fastboot and adb. without the drivers loaded and the device detected, I can't use wugs. this happens even on machines I have never plugged the n7 into.
If I could find a flashable zip of stock, that might do the trick.
I am wondering if I can use the otg cable and connect from my phone with adb? I don't think I can run fastboot commands from the phone though.
Sent from my Nexus 7 using Tapatalk 2
Doubt you could. Have you tried booting into bootloader then changing the usb port on the and also try reinstalling the drivers. When in bootloader try locating your device in device manager.
Good luck
Sent from my GT-I9300 using Tapatalk 2
panjaby said:
Doubt you could. Have you tried booting into bootloader then changing the usb port on the and also try reinstalling the drivers. When in bootloader try locating your device in device manager.
Good luck
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
even in boot manager, the device does not show in device manager on windows and it can't be seen on Linux either when looking for attached devices.
With my old viewsonic gtab I use to verify there was a device connected from command line, that doesn't work either. I'll post that command later today, just for reference.
Sent from my Nexus 7 using Tapatalk 2
OK, I have verified the problem is on the tablet side. I can connect my OTG cable to the tablet and mount my GNex allowing me to perform adb commands sent to the phone. I can not mount my tablet to the phone reversing the cable.
N7 ---> OTG ---> USB ---> GNex (works)
GNex ---> OTG ---> USB ---> N7 (fails, phone does not recognize the tablet being connected. I verified I could connect to a USB stick without issue.)
I think this narrows it down to MTP/PTP being disabled somewhere. Since it affects fastboot as well, I am assuming something in boot or bootloader. I ruled out recovery due to recovery working correctly when I can get to it.
Any ideas?

Need Help Unbricking Nexus 7

The problem is I can't unbrick and restore my nexus to stock rom.
I can't boot the device and I'm only able to boot to bootloader. However, my computer doesn't recognize the nexus. It keeps saying Window cannot recognize it whenever I plug my tablet to the computer in bootloader. I tried uninstall and reinstall driver several times, but none of them seems to work . ----> That means I can't even use adb to restore the phone simply because my tablet is not recognized in window.
Is there anyway to fix this problem? I really need your helps as soon as possible.
Thank you for reading !
Get to bootloader. Then use Wugs toolkit, open advanced options. On the very left is something like "temp boot to recovery". Once that boots it to recovery, ADB should work. It did for me. I was in some trouble last night and got out by this. If you know how to use adb/fastboot commands, you should be good. And I uninstalled my drivers and when I plugged it in the device automagically reloaded the drivers. But you have to do it a few times. Had to do it in bootloader, recovery, and another point. Anytime it asks to load drivers/etc do it.
I can't boot to recovery through Wug Tool Kit. It keeps saying Fastboot device was not found >"<
By the way, whenever I connnected my device to computer, the bootloader freezes :|
What were you doing before you go into this situation?
I was on Glazed Jelly Bean rom and wanted to go back to stock rom. I used nexus 7 toolkit to do all the work for me. However, there was something wrong like the toolkit didnt extract the stock img right or something like that, my tablet got bootloop, and what happened next was what i had been telling you guys.
Best bet is if somehow you could get into recovery or get adb working. Might want to uninstall drivers and install again and reboot computer. I would suggest using this thread and flash things manually back to stock. http://forum.xda-developers.com/showthread.php?t=1907796 but you would need adb working.
When you power off device and use volume and power can you get it to go into boot loader then plugged into computer try to get to recovery or adb.
Consider deleting the drivers from Windows after uninstalling them otherwise Windows may try to be "clever" and reinstall the bad driver when you plug the device in. The Nexus 7 drivers from Asus can be downloaded here and Google's USB drivers are here
Travisdroidx2 said:
Best bet is if somehow you could get into recovery or get adb working. Might want to uninstall drivers and install again and reboot computer. I would suggest using this thread and flash things manually back to stock. http://forum.xda-developers.com/showthread.php?t=1907796 but you would need adb working.
When you power off device and use volume and power can you get it to go into boot loader then plugged into computer try to get to recovery or adb.
Click to expand...
Click to collapse
What if I couldn't get adb working?
I tried everything and windows still doesn't recognize my device in fastboot
Have you tried Nexus Root Toolkit v .1.5.4?
kiddo94 said:
I tried everything and windows still doesn't recognize my device in fastboot
Click to expand...
Click to collapse
try connecting to the usb port at the back of your computer
Paranoid flashed with the bricked kernel did this to me once right after the move to 4.1.2. Even with a full wipe and all the usual safety precautions it just stuck on bootloop forever and wouldn't let me in. I chalked it up as that's what I get for being the guy that's never satisfied with stock. I was unable to get my nexus7 fixed. I sent you a suggestion on pm though.
Never mind everyone. Thank you so much for your help.
I tried install the nexus 7's driver on another computer and it recognized my device in bootloader mode, and restore everything back to stock now. Thank you so much!!!!
Mine did that to the first time I tried. After I got it to work, the permissions were all messed up and I could not get it to download anything off the web and I was getting a playstore error 90% of the time as well. I finally just wiped everything on my tablet, installed the stock rom via N7 toolkit, then reflashed smooth rom, and all is working now. It may have been a bug with the older version of N7 toolkit, as I updated it before I reran everything.

[Q] Nexus 7 - No Charge, No USB Connection

Hello All,
Basically, while Nexus is on it does not charge or even recognize a charge from anything, and it also does not recognize when plugged in via USB to my PC.
This occurred a week ago, noticeably a few days after installing MultiROM for testing. I thought MultiROM may have been the cause so went entirely back to stock ROM but still not working.
Couple things that I have noticed... When using MultiROM my drivers are no longer recognized as they should, but instead as Andriod bootloader. I had uninstalled and reinstalled new drivers to allow the flash and correction to Stock, which did work, but now nothing even remotely similar to my Nexus is showing up in my Devices. I have double checked with multiple cords, still no luck... I will say that I have not Enabled USB Debugging because I cannot. Every time I attempt to enable USB Debugging, the Nexus freezes up and reboots... I'm thinking this is the root cause of the issue or there is a fluke bad pin issue in my internals of the Nexus...
It seems that I cannot work in fastboot or adp mode as the USB is not recognized...
I've searched for several days for hours at a time for more info on this, but no luck! Any thoughts and help would be helpful!
Thanks!
DTTD said:
Hello All,
Basically, while Nexus is on it does not charge or even recognize a charge from anything, and it also does not recognize when plugged in via USB to my PC.
This occurred a week ago, noticeably a few days after installing MultiROM for testing. I thought MultiROM may have been the cause so went entirely back to stock ROM but still not working.
Couple things that I have noticed... When using MultiROM my drivers are no longer recognized as they should, but instead as Andriod bootloader. I had uninstalled and reinstalled new drivers to allow the flash and correction to Stock, which did work, but now nothing even remotely similar to my Nexus is showing up in my Devices. I have double checked with multiple cords, still no luck... I will say that I have not Enabled USB Debugging because I cannot. Every time I attempt to enable USB Debugging, the Nexus freezes up and reboots... I'm thinking this is the root cause of the issue or there is a fluke bad pin issue in my internals of the Nexus...
It seems that I cannot work in fastboot or adp mode as the USB is not recognized...
I've searched for several days for hours at a time for more info on this, but no luck! Any thoughts and help would be helpful!
Thanks!
Click to expand...
Click to collapse
Try doing a factory reset first, then see if USB debugging works.
If it won't work, could you try downloading a normal recovery on your device and installing without fastboot and adb connection with computer (I think that is possible, not sure). Is download, boot into recovery and flash like a ROM. Sorry if that's all wrong, I did Google but found nothing, yet I'm sure I did that to install a newer version of twrp???
Also, if you have root, could you try using adb over WiFi, this should work the same, although there is no fastboot.
Good luck!
Fallon9111 said:
Try doing a factory reset first, then see if USB debugging works.
If it won't work, could you try downloading a normal recovery on your device and installing without fastboot and adb connection with computer (I think that is possible, not sure). Is download, boot into recovery and flash like a ROM. Sorry if that's all wrong, I did Google but found nothing, yet I'm sure I did that to install a newer version of twrp???
Also, if you have root, could you try using adb over WiFi, this should work the same, although there is no fastboot.
Good luck!
Click to expand...
Click to collapse
Thanks for providing more information on this. I have done a Factory Reset via Settings and also via Recovery, but still not available.
I think I'm making progress with adb via Ubuntu over USB, but USB Debugging still gives the Epic crash and still will not charge while On, which is more just annoying than anything else.
Asus/Google Support are saying it is a physical pin issue, but that doesn't explain why USB Debugging is failing. Does anyone know where the USB files are contained? I'm wondering if I've messed up at the Kernel level. Any thoughts?
About my Nexus - More Info
I forgot that I should provide more information about what I'm running:
Phone: Nexus 7
Android Version: 4.2.2
Kernel version: 3.1.10-g05b777c
Build number: JDQ39
Prior to issue also had:
Recovery: TWRP
ROM: Stock JDQ39
MultiROM: Yes
UPDATE
So after more work on my Ubuntu we have found more information and seem to have narrowed down the issue! :fingers-crossed:
I have been able to flash via Fastboot just fine, which has thus allowed me to get TWRP installed and now I'm back rooted. I still cannot adb via USB though. We've double checked with multiple Nexus 7's of the same type, which allow command: adb devices and their devices will show, while it does not for my device. (Side note: my version of Ubuntu does not "see" the adb command in its pwd so... But tests have been done on other machines and worked...)
So after sifting down to adb issues, we found that in /data/property I'm missing persist.sys.root_access and persist.sys.usb.config ... But creation of persist.sys.usb.config didn't do anything...

Nexus 7 with no OS and no adb connectivity. Sideload doesnt load.

I need some help guys.
My Nexus 7 all of a sudden stopped sending data through usb OTG and i tried to erase cache through TRWP but ended up deleting the OS. Now I am stuck with a device with no OS. I cannot mount the USB for my computer to recognise it so that I can restore it. I tried ADB sideload but it doesnt load and gets stuck on starting...
If I click on Mount, I cannot click on the USB-OTG box. My computer does have the correct drivers for the USB as it used to work on it before but since the OTG stopped responding to data I am now stuck and cannot push a restore image to the device.
Any help would really be appreciated.
Many thanks.
I've tried almost everything I can think off. I tried different OTG cables, different computers. None of the computers even detect a device as plugged in. Whether I boot into bootloader or recovery I just cannot get the PC to even acknowledge the fact that something is plugged in. As a result I am just not able to flash it at all. I tried NRT with the soft-brick option but that fails too because it says no adb connectivity.
any help please?

USB C charging issue

So after getting around to installing the July security patch a couple days ago USB C charging stopped working on my Nexus 6P. If I use a USB A to USB C cable it will charge, but not if I use USB C to USB C. This persisted over multiple cable and chargers.
I tried to wipe the cache but had a problem getting into recovery - I could get to the boot loader but when i select Recovery i get a 'No Command' error screen. (eventually i found out i could power and volume up from this screen to get recovery, but the wipe cache didn't fix anything.)
Then I installed Oreo hoping that would take care of the issue but no luck. Any thoughts? Anybody else get this from the security patch?
Google support has not been particularly helpful.
Hi, i just started getting this issue today. I installed android O yesterday. My original charger which is C to C wont work but C to A will work fine. I've also had my 6p not recognized by my pc. It only charges when i plug it in. Tried different cables, different computers, but I think it might by my charging port. Google support tried, they didn't know what was going on.
But I'm stuck without a custom recovery right now and have lost root access. But phone is working fine. Messed up during flashing, didnt flash custom recovery thinking twrp would be intact but nope. And I cant use ADB to reflash anything cause my stupid 6p wont get recognized by my pc. haha
sonysingh1983 said:
Hi, i just started getting this issue today. I installed android O yesterday. My original charger which is C to C wont work but C to A will work fine. I've also had my 6p not recognized by my pc. It only charges when i plug it in. Tried different cables, different computers, but I think it might by my charging port. Google support tried, they didn't know what was going on.
But I'm stuck without a custom recovery right now and have lost root access. But phone is working fine. Messed up during flashing, didnt flash custom recovery thinking twrp would be intact but nope. And I cant use ADB to reflash anything cause my stupid 6p wont get recognized by my pc. haha
Click to expand...
Click to collapse
haha. use bootloader mode and fastboot flash the TWRP you overwrote when you flashed over recovery. ADB only works in Recovery, but fastboot works in bootloader mode which previously said you can access.

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