[Q] Nexus 7 - No Charge, No USB Connection - Nexus 7 Q&A, Help & Troubleshooting

Hello All,
Basically, while Nexus is on it does not charge or even recognize a charge from anything, and it also does not recognize when plugged in via USB to my PC.
This occurred a week ago, noticeably a few days after installing MultiROM for testing. I thought MultiROM may have been the cause so went entirely back to stock ROM but still not working.
Couple things that I have noticed... When using MultiROM my drivers are no longer recognized as they should, but instead as Andriod bootloader. I had uninstalled and reinstalled new drivers to allow the flash and correction to Stock, which did work, but now nothing even remotely similar to my Nexus is showing up in my Devices. I have double checked with multiple cords, still no luck... I will say that I have not Enabled USB Debugging because I cannot. Every time I attempt to enable USB Debugging, the Nexus freezes up and reboots... I'm thinking this is the root cause of the issue or there is a fluke bad pin issue in my internals of the Nexus...
It seems that I cannot work in fastboot or adp mode as the USB is not recognized...
I've searched for several days for hours at a time for more info on this, but no luck! Any thoughts and help would be helpful!
Thanks!

DTTD said:
Hello All,
Basically, while Nexus is on it does not charge or even recognize a charge from anything, and it also does not recognize when plugged in via USB to my PC.
This occurred a week ago, noticeably a few days after installing MultiROM for testing. I thought MultiROM may have been the cause so went entirely back to stock ROM but still not working.
Couple things that I have noticed... When using MultiROM my drivers are no longer recognized as they should, but instead as Andriod bootloader. I had uninstalled and reinstalled new drivers to allow the flash and correction to Stock, which did work, but now nothing even remotely similar to my Nexus is showing up in my Devices. I have double checked with multiple cords, still no luck... I will say that I have not Enabled USB Debugging because I cannot. Every time I attempt to enable USB Debugging, the Nexus freezes up and reboots... I'm thinking this is the root cause of the issue or there is a fluke bad pin issue in my internals of the Nexus...
It seems that I cannot work in fastboot or adp mode as the USB is not recognized...
I've searched for several days for hours at a time for more info on this, but no luck! Any thoughts and help would be helpful!
Thanks!
Click to expand...
Click to collapse
Try doing a factory reset first, then see if USB debugging works.
If it won't work, could you try downloading a normal recovery on your device and installing without fastboot and adb connection with computer (I think that is possible, not sure). Is download, boot into recovery and flash like a ROM. Sorry if that's all wrong, I did Google but found nothing, yet I'm sure I did that to install a newer version of twrp???
Also, if you have root, could you try using adb over WiFi, this should work the same, although there is no fastboot.
Good luck!

Fallon9111 said:
Try doing a factory reset first, then see if USB debugging works.
If it won't work, could you try downloading a normal recovery on your device and installing without fastboot and adb connection with computer (I think that is possible, not sure). Is download, boot into recovery and flash like a ROM. Sorry if that's all wrong, I did Google but found nothing, yet I'm sure I did that to install a newer version of twrp???
Also, if you have root, could you try using adb over WiFi, this should work the same, although there is no fastboot.
Good luck!
Click to expand...
Click to collapse
Thanks for providing more information on this. I have done a Factory Reset via Settings and also via Recovery, but still not available.
I think I'm making progress with adb via Ubuntu over USB, but USB Debugging still gives the Epic crash and still will not charge while On, which is more just annoying than anything else.
Asus/Google Support are saying it is a physical pin issue, but that doesn't explain why USB Debugging is failing. Does anyone know where the USB files are contained? I'm wondering if I've messed up at the Kernel level. Any thoughts?

About my Nexus - More Info
I forgot that I should provide more information about what I'm running:
Phone: Nexus 7
Android Version: 4.2.2
Kernel version: 3.1.10-g05b777c
Build number: JDQ39
Prior to issue also had:
Recovery: TWRP
ROM: Stock JDQ39
MultiROM: Yes

UPDATE
So after more work on my Ubuntu we have found more information and seem to have narrowed down the issue! :fingers-crossed:
I have been able to flash via Fastboot just fine, which has thus allowed me to get TWRP installed and now I'm back rooted. I still cannot adb via USB though. We've double checked with multiple Nexus 7's of the same type, which allow command: adb devices and their devices will show, while it does not for my device. (Side note: my version of Ubuntu does not "see" the adb command in its pwd so... But tests have been done on other machines and worked...)
So after sifting down to adb issues, we found that in /data/property I'm missing persist.sys.root_access and persist.sys.usb.config ... But creation of persist.sys.usb.config didn't do anything...

Related

Unable to Connect N7 via USB to PC

First some background:
Playing around with some ROMs, I loaded up MIUI. I wanted to see what all the fuss was about. While installing from ROM Manager, the subsequent boot into CWM started my backup and installed the ROM. During the process CWM notified me the install was attempting to overwrite the recovery partition. I inadvertently said yes, one of the bad things about touch recovery...fat fingers.
Result:
CWM was blown away. MIUI failed to install Google Apps.
I connect the N7 up to my PC. It is not detected. No ADB available, however I can use wireless ADB so I installed ROM manager and reflashed CWM. This was were the fun began. Everything on my internal storage got nuked during the install and attempted recovery. I had to format internal storage.
No biggie, I have backups on my laptop through WUGFresh Root Kit. I will restore back to stock and start over.
Problem:
No computer I connect the N7 to detects it, regardless of USB connection method nor OS on the PC (Ubuntu, Win 7, Mint). I still have wireless ADB but that doesn't help with fastboot.
Current Status:
Currently I am running AOKP, after flashing multiple ROMs and Recovery between TWRP (current) and CWM. Also I have done many factory resets, cache cleaning, etc.
My diagnosis:
I think my boot, recovery or bootloader partition is borked due to the fat finger in CWM while installing MIUI. The added bonus...without being able to connect the N7 to any PC, I can't get into recovery unless I get lucky (1 out of 10 tries I get lucky and can get into recovery). I can get into recovery as long as I can boot into a ROM and do any common method to reboot recovery.
Question:
Now my question, does anyone have any ideas what I can do to get the USB connection working again to allow ADB/Fastboot connections?
Additional info/Review:
I have a GNex that I can ADB/Fastboot into without issue.
I have tried multiple different cables to connect to PC/Laptops.
As mentioned, I have tried multiple PCs to attempt a connection running everything from Windows 7 to variations of Linux (Mint and Ubuntu)
All the cables work fine with GNex, excluding one cable I deemed trashworthy.
I am fairly certain that the micro-USB port is fine, I can charge without issue even connected to a PC. OTG cable works perfectly fine.
I did something saying a port was open from the N7 that cause USB connection to fail. I forget what I did to find that message or what program I was using. I think I was trying to do a adb usb command from the command line on the N7.
USB Debugging is enabled.
More info:
No errors in logcat when connecting N7 to PC.
Try to do complete wipe & flash stock . My desktop has never detected the n7 but the fastboot works. I was able to flash stock using wugs toolkit.
Sent from my GT-I9300 using Tapatalk 2
That is the problem, I can't get any PC to recognize the n7 is connected. therefore, wugs root tool kit wont work. it uses fastboot and adb. without the drivers loaded and the device detected, I can't use wugs. this happens even on machines I have never plugged the n7 into.
If I could find a flashable zip of stock, that might do the trick.
I am wondering if I can use the otg cable and connect from my phone with adb? I don't think I can run fastboot commands from the phone though.
Sent from my Nexus 7 using Tapatalk 2
Doubt you could. Have you tried booting into bootloader then changing the usb port on the and also try reinstalling the drivers. When in bootloader try locating your device in device manager.
Good luck
Sent from my GT-I9300 using Tapatalk 2
panjaby said:
Doubt you could. Have you tried booting into bootloader then changing the usb port on the and also try reinstalling the drivers. When in bootloader try locating your device in device manager.
Good luck
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
even in boot manager, the device does not show in device manager on windows and it can't be seen on Linux either when looking for attached devices.
With my old viewsonic gtab I use to verify there was a device connected from command line, that doesn't work either. I'll post that command later today, just for reference.
Sent from my Nexus 7 using Tapatalk 2
OK, I have verified the problem is on the tablet side. I can connect my OTG cable to the tablet and mount my GNex allowing me to perform adb commands sent to the phone. I can not mount my tablet to the phone reversing the cable.
N7 ---> OTG ---> USB ---> GNex (works)
GNex ---> OTG ---> USB ---> N7 (fails, phone does not recognize the tablet being connected. I verified I could connect to a USB stick without issue.)
I think this narrows it down to MTP/PTP being disabled somewhere. Since it affects fastboot as well, I am assuming something in boot or bootloader. I ruled out recovery due to recovery working correctly when I can get to it.
Any ideas?

[Q] HELP: How to flash Google factory image without USB debugging?

Hey,
i've got a huge problem with my Nexus 7 32 GB 3G. I've had root and i made an update many times without any problem, but once i was making some update of 4.2.2 the device didn't want to turn on and it freezed on Google logo. I tried to do plenty of ways to repair it; unroot, factory reset, wipe... Then i tried to do a flash via Nexus 7 Toolkit, but... there is the problem! How can i do the flash without enabled USB debugging? Is there any way to evade it? Or can I enable USB debugging from my PC for example? HOW??? PLEASE!
Is there anyone who can help me with solving this problem?
Any ideas, recommendations..?
Thank you for all of your responds.:good:
flash a factory image using fastboot...
USB debugging doesn't have anything to do with fast boot mode. Fast boot is the proper way to flash the images.
USB debugging only matters within the booted OS.
You should spend some time learning the right way to do things instead of relying on toolkits.
Sent from my Galaxy Nexus
BerryRide said:
Hey,
i've got a huge problem with my Nexus 7 32 GB 3G. I've had root and i made an update many times without any problem, but once i was making some update of 4.2.2 the device didn't want to turn on and it freezed on Google logo. I tried to do plenty of ways to repair it; unroot, factory reset, wipe... Then i tried to do a flash via Nexus 7 Toolkit, but... there is the problem! How can i do the flash without enabled USB debugging? Is there any way to evade it? Or can I enable USB debugging from my PC for example? HOW??? PLEASE!
Is there anyone who can help me with solving this problem?
Any ideas, recommendations..?
Thank you for all of your responds.:good:
Click to expand...
Click to collapse
Hi, BerryRide...
You don't need USB Debugging enabled (as far I'm aware, it's not possible anyway, in FASTBOOT/BOOTLOADER mode)...
Download the factory stock image for your device, from here...
https://developers.google.com/android/nexus/images.
Shutdown your tablet... and reboot into FASTBOOT/BOOTLOADER mode (Vol Down BUTTON + PowerOn BUTTON)...
Hook your tablet up to your computer, via a USB cable (preferably the USB cable that originally shipped with your tablet)...
And run...
Code:
fastboot devices
This should return a SERIAL NUMBER, indicating you have a FASTBOOT connection, and you can then run whatever FASTBOOT commands you like... including what is in the FLASH-ALL script in the FACTORY STOCK image for your specific device.
Rgrds,
Ged.
Bumping this thread because it just really helped me!!! Thanks @GedBlake!!!!
For the longest time I could never get fastboot or flash-all to work without first enabling USB debugging and much swearing and dealing with permissions. Wound up that my device wasn't getting recognized by Windows at the bootloader. It finally worked after a manual update Device Manager -> Update Drivers using the SDK Manager directory (I subsequently read about in this thread: http://forum.xda-developers.com/showthread.php?t=1583801).
Updating my three Nexii 7 to MRA58V was a breeze this time. Wow- thanks again for the direction.

[Q] Bricked Updating to CM11

Hey guys any help or suggestions will be greatly appreciated on this matter. I will try to be as detailed as possible but I'm trying to fix this phone for a friend and he isn't very phone savvy. From what I understand, he was previously on CM10 and tried updating to CM11 using the cmupdater. For some reason it failed and he was stuck in TWRP. When he tried to reboot it kept kicking him back to recovery. He took his phone to a phone repair shop who then wiped his device. At this point he gave me the phone to try to fix.
First of all I have working fastboot and adb drivers for my Nexus 5 so I don't think this is a driver issue but I'm no expert on the Nexus 4 so I could be wrong. I'm also running Windows 8.1 if this is any relevance.
I can still access the devices bootloader (ver MAKOZ20i)
I can still access TWRP (ver 2.6.0.0)
When plugging the device into my USB 2.0 ports, nothing shows up in my device manager in bootloader, TWRP, or TWRP ADB sideload.
When plugging the device into my USB 3.0 ports, I see 'Unknown USB Device (Device Descriptor Request Failed)' and the Device Instance Path is 'USB\VID_0000&PID_0002\7&20F39B9B&0&2' in bootloader, TWRP, or TWRP ADB sideload.
I've never heard of a device not being seen at all in by USB 2.0 ports but showing using USB 3.0 ports so I attempted to give extra juice to the phone using a powered USB OTG cable. Still nothing shows up.
I've tried running 'fastboot device' and 'adb devices' with no luck.
I think I've covered all the bases... can anyone think of anything that could help me re-install a new rom or factory reset or his he out of luck?
I think it may be a Win8 problem. You have access to another machine with Win7 or WinXP?
Install "universal driver.exe" in win7, than connect phone while power off, I think it'll install driver...than push any custom ROM to phone via adb or just flash any official IMG..
Well I can tell you WHY it didn't work. That version of TWRP is not able to install 4.4 (CM11). if you manage to successfully push via adb and get it started again, make sure to flash the newest version of TWRP before trying that again.
Thanks for the reply guys. I kind of guessed that the version of TWRP was not compatible as I installed CM11 on my old Nook Tablet and had to update my recovery before installing it. Unfortunately the guys who wiped the phone prevented me from installing an old version of CM10 that my friend probably had from the cmupdater.
As for Windows 8 being the issue.. I attempted to try to use my laptop which runs Windows 7 but was unable to get anything to happen. Since the laptop only had USB 2.0 ports, plugging in the device to any of the ports did the exact same thing as what it did on my desktop (Windows doesn't even recognize anything is connected). I still get the charge animation on the phone but yea... nothing in device manager. I'm thinking of running Linux from a live installation to see if anything different happens, unfortunately its been ages since I've touched Linux so this is kind of a last ditch effort here.
Any other thoughts?
mrlazyone said:
Thanks for the reply guys. I kind of guessed that the version of TWRP was not compatible as I installed CM11 on my old Nook Tablet and had to update my recovery before installing it. Unfortunately the guys who wiped the phone prevented me from installing an old version of CM10 that my friend probably had from the cmupdater.
As for Windows 8 being the issue.. I attempted to try to use my laptop which runs Windows 7 but was unable to get anything to happen. Since the laptop only had USB 2.0 ports, plugging in the device to any of the ports did the exact same thing as what it did on my desktop (Windows doesn't even recognize anything is connected). I still get the charge animation on the phone but yea... nothing in device manager. I'm thinking of running Linux from a live installation to see if anything different happens, unfortunately its been ages since I've touched Linux so this is kind of a last ditch effort here.
Any other thoughts?
Click to expand...
Click to collapse
One more, when you plug into usb 3.0 you can see unknown device Right ??
If yes, download driver files from here Here.
It's a zip contains .inf files, Now click on unknown device and select update drivers then give the path to these drivers manually.
Hope this will help you out.
I'm pretty convinced at this point that the phone can't be fixed by me. Running it through Ubuntu I can't see the device at all (USB 2 & 3) when running the lsusb command but it sees my nexus 5 just fine. I even tried modifying drivers to match vendor id product id and class id as reported by windows. Thanks for the suggestions. Does anyone know of a reputable service to get this phone repaired? How much does a JTAG repair usually cost?
Sent from my Nexus 5 using XDA Premium 4 mobile app
mrlazyone said:
I'm pretty convinced at this point that the phone can't be fixed by me. Running it through Ubuntu I can't see the device at all (USB 2 & 3) when running the lsusb command but it sees my nexus 5 just fine. I even tried modifying drivers to match vendor id product id and class id as reported by windows. Thanks for the suggestions. Does anyone know of a reputable service to get this phone repaired? How much does a JTAG repair usually cost?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The following method may still help
http://forum.xda-developers.com/nexus-4/general/tutorial-how-to-unbrick-n4-t2347060
DrFredPhD said:
The following method may still help
http://forum.xda-developers.com/nexus-4/general/tutorial-how-to-unbrick-n4-t2347060
Click to expand...
Click to collapse
Awesome! Didn't realize this was an option. It didn't work using the USB 3.0 ports but the USB 2.0 actually worked for this method. Thank you!

Bricked & Unseen...

Ok, here goes my story.
Just a week ago from the date this was posted, I decided to update my recovery (TWRP) through ROM Installer. Surprisingly, I didn't see TWRP at all in the "Recoveries" section of the application. Stock, ClockworkMod Touch, regular Clockworkmod (no touch), and unofficial Clockworkmod were available - from what I can remember. I decided to use Clockworkmod (no touch) to install Paranoid Android. Coming from OmniROM, I factory reset and flashed the .zip.
Flashing ended in error with Status 7. A while before I had used ClockworkMod Touch to try another ROM and had no such issue. I ignored the error and restarted my tablet hoping that it would still boot fine. It rebooted, gave me the Google logo for about 5-10 seconds and automatically rebooted into recovery.
I saw a bypass for Status 7. Removing some lines from the updater-script was the solution. Having no access to my Nexus 7 storage, this bypass is unusable
I tried flashing a new recovery using flashboot fastboot. After verifying that I had my drivers installed (Universal ADB by Koush), I opened up adb in the command line (Windows) as an administrator. I could not see my device. I tried the drivers from Asus, multiple USB 2.0 ports, and a different USB cord, but same results. I tried on a different computer. Still no detection.
Systems used: Windows 8.1, Windows 7 (x64), Windows 7 (x86)
I tried using Wug's Toolkit and used Flash Stock + Unroot, since it didn't need USB Debugging enabled. Same results...
I also tried plugging in another Android phone (LG Optimus Dynamic II) to see if Windows would recognize it. Windows recognized it, installed drivers automatically, and was recognized in ADB immediately. This practically unknown phone (XDA doesn't have a section for it yet) could be recognized, but my world famous Nexus 7 2012 can't be seen.
I have absolutely no idea of what to do now...
Are you on the bootloader screen when trying to use fastboot?
PrizmaticSmoke said:
Are you on the bootloader screen when trying to use fastboot?
Click to expand...
Click to collapse
Yes. Every time I use fastboot, I am in the bootloader.
I'm not new to this at all, so say whatever you need to ^^
The main problem is my PC not recognizing my Nexus 7 through adb. Again, I have used multiple cables with no success.
The computer I am using for this runs Windows 7 x64. I have only tried using USB 2.0 ports to connect my tablet.
Thank you!
Might try deleting the drivers and starting over. I had some issues with adb drivers for both the N7 and the kindle fire on windows 7 as well, but eventually got both working by doing this several times.
I'm assuming you ticked the option for softbricked when trying the flash stock option? If not try again and check that option.
This thread http://forum.xda-developers.com/showthread.php?t=1907796 has a section on driver installation with good info and links too.
Hope that helps. Best of luck man, getting the adb drivers working properly seems to be finicky sometimes in my experience, and i'm no stranger to PC and software troubleshooting either.
PrizmaticSmoke said:
Might try deleting the drivers and starting over. I had some issues with adb drivers for both the N7 and the kindle fire on windows 7 as well, but eventually got both working by doing this several times.
I'm assuming you ticked the option for softbricked when trying the flash stock option? If not try again and check that option.
This thread http://forum.xda-developers.com/showthread.php?t=1907796 has a section on driver installation with good info and links too.
Hope that helps. Best of luck man, getting the adb drivers working properly seems to be finicky sometimes in my experience, and i'm no stranger to PC and software troubleshooting either.
Click to expand...
Click to collapse
Thank you so much for all of this! I'll need all the luck I can get...
By the way, I checked that softbrick option ^^!

[Q] HELP with recovery, no usb access to nexus 7, not detecting with official cable.

Ok so long story short, i have a nexus 7 2012 which a rooted and installed cyanogen mod.
I was using it as a car install and works perfect, i'm using an otg cable to mount usb sticks, triggering soft shutdown and powering the nexus etc. So usb seems to be working fine.
Basically i removed the tablet it to modify the bootloader to turn on automatically with ac power applied, if the battery runs out i have to manually power on with button, but now i'm running into a problem.
Ever since taking the tablet out and trying to connect over usb, none of my computers detect the tablet.
I've tried different operating systems, drivers, cables etc etc.
Also changed from mtp to ptp in storage and also turned on usb debugging mode. If i connect an otg cable the nexus see's the otg and i can mount usb's etc.
So i thought i might try recover the nexus back to factory, maybe there was an issue with the rom corrupted etc, I've downloaded the original 4.2.2 firmware which is currently installed.
Booted into recovery and tried re-installing the 4.2.2 zip, it keeps aborting. A guy in work tried to use sideloader and connect via adb. no luck.
I'm not very familiar with the android platform so i've no other ideas what to do and other idea's how to recover now.
The guy i work with mentioned using a usb jig, would that be the way to go or can anyone else suggest some else that might help.
Thanks
Before you updated when was the last time you connected your N7 to your computer?
When you connect your N7 to your computer does it act like it is charging? Have you tried more than one computer? I had a similar problem with mine last year & sent it in 3 times. Asus replaced both the USB port board & the main board on different occassions. I suspect your mainboard might be faulty.
Does adb see the device
jadesse said:
Before you updated when was the last time you connected your N7 to your computer?
When you connect your N7 to your computer does it act like it is charging? Have you tried more than one computer? I had a similar problem with mine last year & sent it in 3 times. Asus replaced both the USB port board & the main board on different occassions. I suspect your mainboard might be faulty.
Click to expand...
Click to collapse
I last connected the nexus to the laptop a few monts back to load some music onto it, didn't have a problem. It's only been connected to a computer maybe 3 times. once to root/rom it then another few times to load music etc.
I can't see why the usb board maybe faulty as i can read data from a usb key when the otg cable is connected.
It's a strange one. You could be right, i might try pick up a broken nexus and swap some parts. Usb board etc.
crusrod said:
Does adb see the device
Click to expand...
Click to collapse
Yes adb is shown in device manager, but it's not recognizing the nexus, comes up with an error 10 , cannot start. etc etc
foster182 said:
Yes adb is shown in device manager, but it's not recognizing the nexus, comes up with an error 10 , cannot start. etc etc
Click to expand...
Click to collapse
I am having this same problem on my (unrooted) HTC One after attempting to "convert" it from an AT&T to a Google Play Edition device with the procedure described here.
As part of the procedure, I attempted to flash the stock Google Play Edition ROM using fastboot commands, but I got an error message. The instructions say to just try the flash again, but the phone no longer connects properly via USB (error 10) while in bootloader mode. While in bootloader mode, the phone indicates there is some sort of problem (a line showing the OS version is highlighted in red), and attempting to enter recovery mode does nothing but display a phone with a big red X in it. The phone seems to operate fine and responds to ADB commands when the phone is fully booted, albeit with the old OS (not Google Play Edition) still in place.
Any Android device could theoretically get in this state. We're sort of "paralyzed", because everything we want to do to regain control of the bootloader and fix the situation seems to require issuing fastboot commands from a computer connected to the phone while it's in bootloader mode. Yet entering recovery mode or getting a computer to connect to it via USB no longer seems possible.
I wonder if there's another way to issue fastboot commands without relying on the USB connection to a computer?

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