Hey guys any help or suggestions will be greatly appreciated on this matter. I will try to be as detailed as possible but I'm trying to fix this phone for a friend and he isn't very phone savvy. From what I understand, he was previously on CM10 and tried updating to CM11 using the cmupdater. For some reason it failed and he was stuck in TWRP. When he tried to reboot it kept kicking him back to recovery. He took his phone to a phone repair shop who then wiped his device. At this point he gave me the phone to try to fix.
First of all I have working fastboot and adb drivers for my Nexus 5 so I don't think this is a driver issue but I'm no expert on the Nexus 4 so I could be wrong. I'm also running Windows 8.1 if this is any relevance.
I can still access the devices bootloader (ver MAKOZ20i)
I can still access TWRP (ver 2.6.0.0)
When plugging the device into my USB 2.0 ports, nothing shows up in my device manager in bootloader, TWRP, or TWRP ADB sideload.
When plugging the device into my USB 3.0 ports, I see 'Unknown USB Device (Device Descriptor Request Failed)' and the Device Instance Path is 'USB\VID_0000&PID_0002\7&20F39B9B&0&2' in bootloader, TWRP, or TWRP ADB sideload.
I've never heard of a device not being seen at all in by USB 2.0 ports but showing using USB 3.0 ports so I attempted to give extra juice to the phone using a powered USB OTG cable. Still nothing shows up.
I've tried running 'fastboot device' and 'adb devices' with no luck.
I think I've covered all the bases... can anyone think of anything that could help me re-install a new rom or factory reset or his he out of luck?
I think it may be a Win8 problem. You have access to another machine with Win7 or WinXP?
Install "universal driver.exe" in win7, than connect phone while power off, I think it'll install driver...than push any custom ROM to phone via adb or just flash any official IMG..
Well I can tell you WHY it didn't work. That version of TWRP is not able to install 4.4 (CM11). if you manage to successfully push via adb and get it started again, make sure to flash the newest version of TWRP before trying that again.
Thanks for the reply guys. I kind of guessed that the version of TWRP was not compatible as I installed CM11 on my old Nook Tablet and had to update my recovery before installing it. Unfortunately the guys who wiped the phone prevented me from installing an old version of CM10 that my friend probably had from the cmupdater.
As for Windows 8 being the issue.. I attempted to try to use my laptop which runs Windows 7 but was unable to get anything to happen. Since the laptop only had USB 2.0 ports, plugging in the device to any of the ports did the exact same thing as what it did on my desktop (Windows doesn't even recognize anything is connected). I still get the charge animation on the phone but yea... nothing in device manager. I'm thinking of running Linux from a live installation to see if anything different happens, unfortunately its been ages since I've touched Linux so this is kind of a last ditch effort here.
Any other thoughts?
mrlazyone said:
Thanks for the reply guys. I kind of guessed that the version of TWRP was not compatible as I installed CM11 on my old Nook Tablet and had to update my recovery before installing it. Unfortunately the guys who wiped the phone prevented me from installing an old version of CM10 that my friend probably had from the cmupdater.
As for Windows 8 being the issue.. I attempted to try to use my laptop which runs Windows 7 but was unable to get anything to happen. Since the laptop only had USB 2.0 ports, plugging in the device to any of the ports did the exact same thing as what it did on my desktop (Windows doesn't even recognize anything is connected). I still get the charge animation on the phone but yea... nothing in device manager. I'm thinking of running Linux from a live installation to see if anything different happens, unfortunately its been ages since I've touched Linux so this is kind of a last ditch effort here.
Any other thoughts?
Click to expand...
Click to collapse
One more, when you plug into usb 3.0 you can see unknown device Right ??
If yes, download driver files from here Here.
It's a zip contains .inf files, Now click on unknown device and select update drivers then give the path to these drivers manually.
Hope this will help you out.
I'm pretty convinced at this point that the phone can't be fixed by me. Running it through Ubuntu I can't see the device at all (USB 2 & 3) when running the lsusb command but it sees my nexus 5 just fine. I even tried modifying drivers to match vendor id product id and class id as reported by windows. Thanks for the suggestions. Does anyone know of a reputable service to get this phone repaired? How much does a JTAG repair usually cost?
Sent from my Nexus 5 using XDA Premium 4 mobile app
mrlazyone said:
I'm pretty convinced at this point that the phone can't be fixed by me. Running it through Ubuntu I can't see the device at all (USB 2 & 3) when running the lsusb command but it sees my nexus 5 just fine. I even tried modifying drivers to match vendor id product id and class id as reported by windows. Thanks for the suggestions. Does anyone know of a reputable service to get this phone repaired? How much does a JTAG repair usually cost?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The following method may still help
http://forum.xda-developers.com/nexus-4/general/tutorial-how-to-unbrick-n4-t2347060
DrFredPhD said:
The following method may still help
http://forum.xda-developers.com/nexus-4/general/tutorial-how-to-unbrick-n4-t2347060
Click to expand...
Click to collapse
Awesome! Didn't realize this was an option. It didn't work using the USB 3.0 ports but the USB 2.0 actually worked for this method. Thank you!
Related
possibly silly question, seeing everyone is saying the rooting problem is something different(drivers(htc/pdanet/android sdk), sdcard, computer(OS)). you guys that have gotten ADB to successfully get the phone recognized in recovery mode:
Did the phone show up in the device manager for windows?
i feel like windows has to register the phone under a certain driver in order for ADB to pick it up(otherwise the OS doesn't recognize it like any other piece of hardware). maybe part of the problem is some people don't have a recovery driver?
just throwing it out there since I have tried every method on the forum except using the original sdcard that came with the phone(it's my my gf's phone at the moment and i haven't been able to get it from her)
also, does anyone know what eugene's setup is? OS, drivers, sdk version? or eugene if you see this, it would be wonderful if you could chime in.
Im in the process of trying to root my buddy's phone after successfully rooting mine, and this was the same thing I was thinking. Using USBDeview, there is a device in recovery mode called "Android 1.0".
When my phone is connected, it says "Connected: Yes" on that device, however when his is plugged in it won't recognize it.
I kept thinking it had to do with drivers too... but I'm not sure where to go with it now...
chrisinaz said:
Im in the process of trying to root my buddy's phone after successfully rooting mine, and this was the same thing I was thinking. Using USBDeview, there is a device in recovery mode called "Android 1.0".
When my phone is connected, it says "Connected: Yes" on that device, however when his is plugged in it won't recognize it.
I kept thinking it had to do with drivers too... but I'm not sure where to go with it now...
Click to expand...
Click to collapse
What OS are you using? 32 or 64 bit? Do you have HTC Sync installed?
i've used winxp pro 32bit, win7 pro 64bit, win7 ultimate 64bit. i tried the htc drivers, the pdanet drivers and the sdk drivers. i just made a ubuntu boot drive, i think im going to try that later tonight.
and i think chrisinaz is trying to root his friends phone on the same computer he did his on if i'm not mistaken.
Using xp 32 bit and fedora 13. Neither work for his, both work for mine.
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chrisinaz said:
Im in the process of trying to root my buddy's phone after successfully rooting mine, and this was the same thing I was thinking. Using USBDeview, there is a device in recovery mode called "Android 1.0".
When my phone is connected, it says "Connected: Yes" on that device, however when his is plugged in it won't recognize it.
I kept thinking it had to do with drivers too... but I'm not sure where to go with it now...
Click to expand...
Click to collapse
Where it says android 1.0 this is the driver that you need to update. I used the PDANet driver to update it.
Hi, been lurking around here for a good while now....fantastic website website and I've learned so much but now I have an issue.
For what ever reason my nexus 7 will not boot, I can get into fastboot and have been following the guides to do a full factory restore through fastboot. Everything goes fine until is comes to "Sending System" then just.....stops. I have used the nexus toolkit and also the official sdk drivers and fastboot contained there. I only have an old laptop as my main pc for some reason does not recognise the nexus.
I have tried alternative USB cable too.
Does anyone have any other advice.
Also the device is complete stock no custom rom has been installed so no custom recovery available.
I really appreciate any help.
Cheers!
Okay well ive managed to get it back alive!
used a new laptop and usb cable and it all seems to be fine now!
Now back to my original issue...windows 8 is pissing me around and wont recognise the bloody thing!
Any ideas?
Try a search, shouldn't be hard to find what others have done with Windows 8 difficulties...
singlemanriot said:
Okay well ive managed to get it back alive!
used a new laptop and usb cable and it all seems to be fine now!
Now back to my original issue...windows 8 is pissing me around and wont recognise the bloody thing!
Any ideas?
Click to expand...
Click to collapse
Go to Device Manager, show hidden devices and uninstall any Android or ADB related devices that you have. Disable USB debugging on your Nexus, then plug it into your PC and see if it's recognized. If it is, then re- enable USB debugging, then go to Device Manager and reinstall the Google USB drivers to get ADB support back.
Thanks for the advice, first thing I did was try searching....I have tried countless methods suggested but nothing works its like windows cant find the drivers. In the device manger its recognised but no diver installs no matter what I do. If I force the manual driver install it fails!? I have tried the Naked drivers, the SDK even making sure the media components of windows are installed properly
Hello All,
Basically, while Nexus is on it does not charge or even recognize a charge from anything, and it also does not recognize when plugged in via USB to my PC.
This occurred a week ago, noticeably a few days after installing MultiROM for testing. I thought MultiROM may have been the cause so went entirely back to stock ROM but still not working.
Couple things that I have noticed... When using MultiROM my drivers are no longer recognized as they should, but instead as Andriod bootloader. I had uninstalled and reinstalled new drivers to allow the flash and correction to Stock, which did work, but now nothing even remotely similar to my Nexus is showing up in my Devices. I have double checked with multiple cords, still no luck... I will say that I have not Enabled USB Debugging because I cannot. Every time I attempt to enable USB Debugging, the Nexus freezes up and reboots... I'm thinking this is the root cause of the issue or there is a fluke bad pin issue in my internals of the Nexus...
It seems that I cannot work in fastboot or adp mode as the USB is not recognized...
I've searched for several days for hours at a time for more info on this, but no luck! Any thoughts and help would be helpful!
Thanks!
DTTD said:
Hello All,
Basically, while Nexus is on it does not charge or even recognize a charge from anything, and it also does not recognize when plugged in via USB to my PC.
This occurred a week ago, noticeably a few days after installing MultiROM for testing. I thought MultiROM may have been the cause so went entirely back to stock ROM but still not working.
Couple things that I have noticed... When using MultiROM my drivers are no longer recognized as they should, but instead as Andriod bootloader. I had uninstalled and reinstalled new drivers to allow the flash and correction to Stock, which did work, but now nothing even remotely similar to my Nexus is showing up in my Devices. I have double checked with multiple cords, still no luck... I will say that I have not Enabled USB Debugging because I cannot. Every time I attempt to enable USB Debugging, the Nexus freezes up and reboots... I'm thinking this is the root cause of the issue or there is a fluke bad pin issue in my internals of the Nexus...
It seems that I cannot work in fastboot or adp mode as the USB is not recognized...
I've searched for several days for hours at a time for more info on this, but no luck! Any thoughts and help would be helpful!
Thanks!
Click to expand...
Click to collapse
Try doing a factory reset first, then see if USB debugging works.
If it won't work, could you try downloading a normal recovery on your device and installing without fastboot and adb connection with computer (I think that is possible, not sure). Is download, boot into recovery and flash like a ROM. Sorry if that's all wrong, I did Google but found nothing, yet I'm sure I did that to install a newer version of twrp???
Also, if you have root, could you try using adb over WiFi, this should work the same, although there is no fastboot.
Good luck!
Fallon9111 said:
Try doing a factory reset first, then see if USB debugging works.
If it won't work, could you try downloading a normal recovery on your device and installing without fastboot and adb connection with computer (I think that is possible, not sure). Is download, boot into recovery and flash like a ROM. Sorry if that's all wrong, I did Google but found nothing, yet I'm sure I did that to install a newer version of twrp???
Also, if you have root, could you try using adb over WiFi, this should work the same, although there is no fastboot.
Good luck!
Click to expand...
Click to collapse
Thanks for providing more information on this. I have done a Factory Reset via Settings and also via Recovery, but still not available.
I think I'm making progress with adb via Ubuntu over USB, but USB Debugging still gives the Epic crash and still will not charge while On, which is more just annoying than anything else.
Asus/Google Support are saying it is a physical pin issue, but that doesn't explain why USB Debugging is failing. Does anyone know where the USB files are contained? I'm wondering if I've messed up at the Kernel level. Any thoughts?
About my Nexus - More Info
I forgot that I should provide more information about what I'm running:
Phone: Nexus 7
Android Version: 4.2.2
Kernel version: 3.1.10-g05b777c
Build number: JDQ39
Prior to issue also had:
Recovery: TWRP
ROM: Stock JDQ39
MultiROM: Yes
UPDATE
So after more work on my Ubuntu we have found more information and seem to have narrowed down the issue! :fingers-crossed:
I have been able to flash via Fastboot just fine, which has thus allowed me to get TWRP installed and now I'm back rooted. I still cannot adb via USB though. We've double checked with multiple Nexus 7's of the same type, which allow command: adb devices and their devices will show, while it does not for my device. (Side note: my version of Ubuntu does not "see" the adb command in its pwd so... But tests have been done on other machines and worked...)
So after sifting down to adb issues, we found that in /data/property I'm missing persist.sys.root_access and persist.sys.usb.config ... But creation of persist.sys.usb.config didn't do anything...
Ok, here goes my story.
Just a week ago from the date this was posted, I decided to update my recovery (TWRP) through ROM Installer. Surprisingly, I didn't see TWRP at all in the "Recoveries" section of the application. Stock, ClockworkMod Touch, regular Clockworkmod (no touch), and unofficial Clockworkmod were available - from what I can remember. I decided to use Clockworkmod (no touch) to install Paranoid Android. Coming from OmniROM, I factory reset and flashed the .zip.
Flashing ended in error with Status 7. A while before I had used ClockworkMod Touch to try another ROM and had no such issue. I ignored the error and restarted my tablet hoping that it would still boot fine. It rebooted, gave me the Google logo for about 5-10 seconds and automatically rebooted into recovery.
I saw a bypass for Status 7. Removing some lines from the updater-script was the solution. Having no access to my Nexus 7 storage, this bypass is unusable
I tried flashing a new recovery using flashboot fastboot. After verifying that I had my drivers installed (Universal ADB by Koush), I opened up adb in the command line (Windows) as an administrator. I could not see my device. I tried the drivers from Asus, multiple USB 2.0 ports, and a different USB cord, but same results. I tried on a different computer. Still no detection.
Systems used: Windows 8.1, Windows 7 (x64), Windows 7 (x86)
I tried using Wug's Toolkit and used Flash Stock + Unroot, since it didn't need USB Debugging enabled. Same results...
I also tried plugging in another Android phone (LG Optimus Dynamic II) to see if Windows would recognize it. Windows recognized it, installed drivers automatically, and was recognized in ADB immediately. This practically unknown phone (XDA doesn't have a section for it yet) could be recognized, but my world famous Nexus 7 2012 can't be seen.
I have absolutely no idea of what to do now...
Are you on the bootloader screen when trying to use fastboot?
PrizmaticSmoke said:
Are you on the bootloader screen when trying to use fastboot?
Click to expand...
Click to collapse
Yes. Every time I use fastboot, I am in the bootloader.
I'm not new to this at all, so say whatever you need to ^^
The main problem is my PC not recognizing my Nexus 7 through adb. Again, I have used multiple cables with no success.
The computer I am using for this runs Windows 7 x64. I have only tried using USB 2.0 ports to connect my tablet.
Thank you!
Might try deleting the drivers and starting over. I had some issues with adb drivers for both the N7 and the kindle fire on windows 7 as well, but eventually got both working by doing this several times.
I'm assuming you ticked the option for softbricked when trying the flash stock option? If not try again and check that option.
This thread http://forum.xda-developers.com/showthread.php?t=1907796 has a section on driver installation with good info and links too.
Hope that helps. Best of luck man, getting the adb drivers working properly seems to be finicky sometimes in my experience, and i'm no stranger to PC and software troubleshooting either.
PrizmaticSmoke said:
Might try deleting the drivers and starting over. I had some issues with adb drivers for both the N7 and the kindle fire on windows 7 as well, but eventually got both working by doing this several times.
I'm assuming you ticked the option for softbricked when trying the flash stock option? If not try again and check that option.
This thread http://forum.xda-developers.com/showthread.php?t=1907796 has a section on driver installation with good info and links too.
Hope that helps. Best of luck man, getting the adb drivers working properly seems to be finicky sometimes in my experience, and i'm no stranger to PC and software troubleshooting either.
Click to expand...
Click to collapse
Thank you so much for all of this! I'll need all the luck I can get...
By the way, I checked that softbrick option ^^!
I encrypted my phone without realizing that CWM did not support encrypted devices. To fix this I was going to install TWRP since it does support it. My phone is working correctly with adb but I cannot get fastboot to find the device at all. This is making it so I cannot install TWRP on my phone now. Anyone have any ideas or suggestions? Thanks for any help.
You can install the recovery directly through the phone through Goomanager, but the fact that your computer doesn't recognize the device in fastboot is an issue I feel needs to be addressed. Goomanager solves the problem of the recovery, but I'm not sure about the fastboot issue.
Sent from my Nexus 4 using XDA Free mobile app
mikeric said:
I encrypted my phone without realizing that CWM did not support encrypted devices. To fix this I was going to install TWRP since it does support it. My phone is working correctly with adb but I cannot get fastboot to find the device at all. This is making it so I cannot install TWRP on my phone now. Anyone have any ideas or suggestions? Thanks for any help.
Click to expand...
Click to collapse
I had this issue on a different device. To solve it I went into control panel, device manager. Then look for the usb device that had an exclamation mark on it (with your device plugged into the usb port). Right click on it and update driver software. Then go to browse my computer and choose, let me pick from a list...... Pick the android composite adb interface. It'll ask you if your sure, just say yes
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
I had this issue on a different device. To solve it I went into control panel, device manager. Then look for the usb device that had an exclamation mark on it (with your device plugged into the usb port). Right click on it and update driver software. Then go to browse my computer and choose, let me pick from a list...... Pick the android composite adb interface. It'll ask you if your sure, just say yes
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Thank you, thank you, thank you. This enabled MTP mode for me in about 3 seconds on my Windows 8 PC. I had tried using Wug's toolkit both automated and manual even disabling enforcement of digital signatures on driver installation and had also installed latest ADK and Google drivers to no avail (all that got me was connection in camera mode and ability to see only DCIM). I don't remember having this kind of trouble last time I decided to play with my Nexus 4. Not sure if I was using my old Windows 7 machine then or if there is a conflict with the other drivers on my machine (I have recently flashed both Motorola and Samsung devices too). I wish you had posted a couple of hours sooner lol.