Database Users

HD2 destroyed my SD card?

Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.

any one??? :S

mooooooa said:
Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.
Click to expand...
Click to collapse
Sounds like your sd card maybe corrupt, they can die for no apparent reason, its happen to me twice in about 4yrs, tho i always buy from CEX they offer a 1yr warranty & just replace it if its within that time.
There's been a few threads about this;
http://forum.xda-developers.com/showthread.php?t=712281
http://forum.xda-developers.com/showthread.php?t=646731

Which brand?
mooooooa said:
Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.
Click to expand...
Click to collapse
What is the brand of the memory card?

hey dude,i got the same problem as yours few days ago..cant do much abt it,i just buy a new one..some says the htc that makes the sd card problem

Hi,
My 8 GB sd card lags when i`m scrolling in the file manager.
In addition, the sd card drains the HD2 battery. I loose 35% in 6 hours in flight mode, but only 4% when not in flight mode without the sd card... ( this also yields for the original sandisk 2 GB sd card that was supplied with the phone).
Anyone experienced the same issue?
Is this hardware or software related, and can i fix this myself?

Error check your microSD card using your computer then switch your phone off, put the card back in it and switch your phone back on. The phone will need to index your music/video files etc so go to the relevant tabs and let it do its stuff. See how that helps.

mooooooa said:
Hello.
After trying the android booting, for 5-6'th time (all working), now the phone can't see the SD card. I thought it was only on the phone, but when i insert the card, in adapter and connect to pc, then NOTHING happens. Like if the card wasn't there.. Hmm, any clue? Usually I just formatted. But now, I can't format a SD card which "isn't there."
Please.
Click to expand...
Click to collapse
i got a new HD2 and it came with a MicroSD card. I put a couple of cooked ROMs on it and everything was fine for about a week and then the card jsut stopped working. I didnot use it on any other phone or on my PC and it just died.
I own an HTC Hero as well and i put the card in it but it wouldnt recognize it. It has never happened to me before. Never has a card died on me.
I think its a problem with the way the HD2 accesses the SDcard. I wouldnt know specifics but this is the first phone that fried my SD card.

Hey guys, I had the same issue. The SD card stopped working and cannot be formatted now via computer.

My experience with Windows Mobile is that the SD/CF driver is the weakest link. The problem seems to be simultaneous accesses drive it bonkers. I've had the disappearing card problem on other PDAs but usually removing it, doing a reboot with it out, and then inserting it after the reboot is complete will fix it. If it doesn't show up immediately DON'T do anything for a while, it could be doing a CHKDSK on the card, and if you mess with it it will screw it up worse.
Once it shows up what I would recommend is hooking up via USB in CF Disk mode (not Activesync) and doing a format on the drive from Windows.
Last night I got a new 32gb Class 4 MicroSD from China (unnamed) and stuck it in, worked fine, so I backed up all my data to my 'puter off the T-Mobile Class 2 16gb and changed to the new 32gb SD. I started the copy and after a while went to bed.
This morning I got up and it had died during the copy. It was giving me an error on the new MicroSD. It had copied about 75% but was asking to continue or skip. I ended up having to cancel it because it appeared full but it was not. After a reboot I found a ton of FILEXXX.CHK files which indicated it was doing a chkdsk.
Looking at it with SoftWinter.com's Storage Tools the disk was formatted with 512 byte cluster size, way too small for such a large disk, so it was not really out of space just out of cluster nodes. If you have lots of files (I had 10,000) each takes up at least one, even if the file is only 5 bytes. So I reformatted it from the 'puter to 32k cluster size and started the copy over. Seems to be working better now.
Please note that using larger cluster size also will help performance when writing and reading large files as it has to do less directory accesses. Small cluster size is good if you have a lot of small files as it doesn't waste as much space. You lose on average 1/2 the cluster size for each file, as the last node is almost never full.

mknewman said:
My experience with Windows Mobile is that the SD/CF driver is the weakest link. The problem seems to be simultaneous accesses drive it bonkers. I've had the disappearing card problem on other PDAs but usually removing it, doing a reboot with it out, and then inserting it after the reboot is complete will fix it. If it doesn't show up immediately DON'T do anything for a while, it could be doing a CHKDSK on the card, and if you mess with it it will screw it up worse.
Once it shows up what I would recommend is hooking up via USB in CF Disk mode (not Activesync) and doing a format on the drive from Windows.
Last night I got a new 32gb Class 4 MicroSD from China (unnamed) and stuck it in, worked fine, so I backed up all my data to my 'puter off the T-Mobile Class 2 16gb and changed to the new 32gb SD. I started the copy and after a while went to bed.
This morning I got up and it had died during the copy. It was giving me an error on the new MicroSD. It had copied about 75% but was asking to continue or skip. I ended up having to cancel it because it appeared full but it was not. After a reboot I found a ton of FILEXXX.CHK files which indicated it was doing a chkdsk.
Looking at it with SoftWinter.com's Storage Tools the disk was formatted with 512 byte cluster size, way too small for such a large disk, so it was not really out of space just out of cluster nodes. If you have lots of files (I had 10,000) each takes up at least one, even if the file is only 5 bytes. So I reformatted it from the 'puter to 32k cluster size and started the copy over. Seems to be working better now.
Please note that using larger cluster size also will help performance when writing and reading large files as it has to do less directory accesses. Small cluster size is good if you have a lot of small files as it doesn't waste as much space. You lose on average 1/2 the cluster size for each file, as the last node is almost never full.
Click to expand...
Click to collapse
Hey
i hope for your sake im wrong, but as far as ive been able to find out in my own searching, only san disk has released a 32gb micro sd & its only class 2.
there has been a lot of talk of fake 32gb micro sd's from china, most are actually 4gb re-programed to read as 32gb on your phone or pc, but when you start to fill them with files more than their actual capacity they will only overwrite prev' files & become corrupt.
i actually pick up 1 (32gb) last weekend from a local store, tried to copy the contents of my 16gb, 7gb copied then an error occurred, 2nd attempt 9gb copied but files unreadable by phone or pc, fortunately i always buy from this store & they refunded (£50), straight away, still have 2 16gb cards ive had for about 9mnths with no probs.
there is another longer thread over in the Q&A section, you guys may find some useful feed back over there: http://forum.xda-developers.com/showthread.php?t=646731

Well, the one I got says SanDisk and I have done a full format and surface analysis, it checks out, but I am having trouble writing to it. Not sure what is up with it right now. I knew it was a fake but I thought it was a real fake, not a piece of junk. I hope you are wrong.

I´ve got problems too. I have two SanDisk 16 GB microSDHC cards and both of them are giving similar problems.
I´ve got my HD2 a few days ago and initially I used my old 16 GB card I bought with the X1 (then used with my TP2 and latest the HD2). Everything was working fine initially but then the problems arose. Now I have those problems:
1. Audio Manager has problems reading my music library. iPlay can read it though. Windows Media Player takes a long time building my music library but manages to do that eventually.
2. HTC Album can read my albums sometimes - sometimes not.
3. Resco Photo Manager can read the albums but sometimes it takes a long time to do it.
4. The computer can access the card without any problems after formatting and it seems not to be any problems reading or writing files to it. Installations of cabs stored on the memory card works.
5. Total Commander can access the card without any problems but takes slightly longer time than before to show all folders.
6. Running chkdsk in Windows gives the result of a perfectly working card.
7. The phone is draining battery in an abnormal way with the card inserted.
8. Flashing ROMs from the card worked initially but not any longer. Now it shows the threecolor bootloader screen instead.
The interesting thing is the fact both of my 16 GB cards has the exactly the same symptoms. I will try them in my X1, TP2 and Vivaz later to check out their behaviour.
When I inserts my old 8 GB card (everything made by SanDisk) everything works without any problems. Flashing ROMs work normally etc.
I´m running the Omega XT 3.0 and are using HardSPL3. The 16 GB card has worked perfectly initially with this ROM and HSPL so I don´t think they are related.
The whole thing seems to indicate some kind of "incompatibility" between the phone and the 16 GB cards. It´s like it is unable to handle that size of card correctly. It seems like it "trashes" the file system. My older 16 GB card started to behave badly which caused me to buy a replacement and now that replacement has the exactly the same behaviour.
My 8 GB card is an "ultra" SanDisk card. The troublesome cards are Class 2 cards. I began to have the impression the problem is some kind of issue with Class 2 - because the cards itself seems to be working after formatting.
I have formatted them with either Panasonic SDFormatter and the Format SD application on the phone. Both options gives the same result.

[Q] 32 gig card trouble

I have recently purchased a 32gb micro sd card. When I go to put new music on it, it shows from the pc side that it is loading on the external drive(g2 phone) and form the phone it says that it is on there. However when I disconnect the phone only the last album that I put on there stays and the music player will state that "this type of file cannot be played". I have formatted the card through the computer and to no avail, it acts the same.. I did format it on the Android and it worked, temporarily and could load music from my computer for a few days, then it stopped. I am clueless as to what is going on with it. p.s. I tried placing it in a card reader and it did the same, but i did not format it first that time. I seem to think the android is placing a bad file on it causing all these issues. (again I say this because when I format it through the phone it will work temorarilly) any help would be great, I really want toload my phone with music.

theradioinside said:
I have recently purchased a 32gb micro sd card. When I go to put new music on it, it shows from the pc side that it is loading on the external drive(g2 phone) and form the phone it says that it is on there. However when I disconnect the phone only the last album that I put on there stays and the music player will state that "this type of file cannot be played". I have formatted the card through the computer and to no avail, it acts the same.. I did format it on the Android and it worked, temporarily and could load music from my computer for a few days, then it stopped. I am clueless as to what is going on with it. p.s. I tried placing it in a card reader and it did the same, but i did not format it first that time. I seem to think the android is placing a bad file on it causing all these issues. (again I say this because when I format it through the phone it will work temorarilly) any help would be great, I really want toload my phone with music.
Click to expand...
Click to collapse
Put the same file on a known good SD card. If it stays, it's a bad card. Most of the time the company the card came from will replace it for free (like Wintec did with a bad card that couldn't handle an EXT4 partition).

It is not just one file, it can be multiple files, like I stated in the other thread (I apologize to do two on here, but I rarely have to ask for help, I am usually able to figure the problem out, but this one has got me) I have checked the card with h2test and it states that it does have 32 gigs on it but that the card is corrupt, I have formatted the quick way with sd formatter. What puzzles me is that at one time I was able to load more on it and now I cannot. I feel that there is a fix, I am just not finding it yet.(okay im testing while updating, if i uplug and replug the phone and place music on it, it will only keep the last folder, for instance i put nirvana nevermind on it, it will keep it, i then put a folder with two albums on it, say radiohead the bends and kid a, it will replace the last one , I am certain that space is not the issue, due to having placed less files on it the first time I restored the card agai)

Did you buy this card from ebay? A lot of counterfeit card on there. Cards that say they are 32gb but will only hold a quarter of that.

ostinq said:
Did you buy this card from ebay? A lot of counterfeit card on there. Cards that say they are 32gb but will only hold a quarter of that.
Click to expand...
Click to collapse
+1
Try writing zeros with dd to the card... but be careful, dd will destroy anything you point it at, without hesitation. This is a typical dd command:
$dd if=/dev/zero bs=1M count=32000 of=/dev/somepartition

Where did you buy it? Like others have mentioned, it sounds like a counterfeit or broken card.

what is dd, and how can i tell if it is fake, every program ive used to check it goes through 29gigs of partition

theradioinside said:
what is dd, and how can i tell if it is fake, every program ive used to check it goes through 29gigs of partition
Click to expand...
Click to collapse
DD is found in the terminal emulator on linux/unix systems. Be carefull, you can destroy everythign on a partition with it.
Also, you'll have to reformat afterwards ... the sdcard

theradioinside said:
what is dd, and how can i tell if it is fake, every program ive used to check it goes through 29gigs of partition
Click to expand...
Click to collapse
Lots of the counterfeits are tampered with to report the "alleged" GB capacity. Its not until you try to transfer the files, that you run into problems and realize you were taken.
Again, where did you buy the card???

I apologize for not having answered your question, I bought it on eBay, I have been given a refund though. Where should I look for one at instead?

I got mine on amazon for like 55 bucks a few weeks ago been working great. It was a class 4 adata with a little blue usb card reader.

okay i bought a sandisk from a trusted store and again same thing, i am lost

What trusted store?

newegg class 4

Yup, that's about the must trusted store there is!
Any luck with lower capacity cards working? I'd say maybe its just a defective card. But its weird to have a string of bad luck like this. Is it possible the SD card tray on your phone is damaged?

Do you have an after market battery? Just curious...
Sent from my T-Mobile G2 using XDA App

Also do you use the turn mass storage mode on/off option?
Sent from my T-Mobile G2 using XDA App

SD Card is Damaged. Try Reformatting it.

Anyone else getting this with their S4? I bought my S4 two weeks ago and a Sandisk 64gb card to go with it and started seeing this error about twice a day. I returned it for a Samsung SD and didn't see the error for almost a week until today.
The card actually appears to be fine, all I have to do is remount it after seeing the message and all is good, it's just worrisome cause I store all my photos on there. I'm wondering if it could be the phone itself? I have one day left to exchange it, but it's rooted.

SD Errors are because the card is physically moving when its being written to. This cause bad sectors on the card. Try putting a piece of thin scotch tape and cut to shape of the face of the SD Card. See if it fits more snug....
Are you jogging with the S4 or something? Samsung SD's are class 10 which I think write faster. Maybe that is less likely to cause damage because its written so fast? Not sure....
Try the tape trick and see if it reduces the problem. Else its a physical problem with the slot.

i also have a class 10 64gb, some guy on the forum posted this problem too, he said that by formating the card with a PC and then formating it with the format utility in the phone settings has solved his problem. If not, might be a slot problem like slider mentionned

I had this problem too with my 32 gig class 10. When I put my shock absorbant case on it my problem went away
Sent from my SAMSUNG-SGH-I337

I had never had an issue with a Sandisk card until my S3 ate a 32GB. I then started readibg how the S3 ate non- Samsung cards. I have been using a Samsung card with no issues

hope you make regular sdcard backups and copy to pc
polish_pat is correct, reformat your card with sdformatter, use Full Erase On and Size Adjustment On
Of course backup first
you shouldn't have to reformat again in phone--
if the card is good this should solve your issue

I had tried 3 different San disk 64GBP class 10 cards and had this problem, the fourth one works so far...doing some searching I found lots of complaints from lots of different device forums about this card. Only fix I found was running chkdsk repair on the card in Windows but this only worked for a few people ( couldn't save my first three cards)
anyway, imo exchange the card or better yet buy a different brand
Sent from my SAMSUNG-SGH-I337 using xda premium

Posting here as doing a search revealed this is the closest to the problem that I'm having. I've had my AT&T Samsung Galaxy S4 for approximately 1 month now. I purchased a Sandisk 32GB SD Card for the phone. Two days ago I began experiencing issues where when unlocking the phone I would notice the card would unmount then remount (this was in the notification bar). Later that night, the card unmounted and there wasn't any way to get it recognized again. I posted in some other forums and someone said there were some good posts here.
I've contacted Sandisk regarding the card and they refused any involvement stating it's a problem with the phone, not the card. They determined this because once I was able to get the phone to recognize the card and plugged the phone into the PC, the card was able to be read. As long as it's readable, it's fine. After dealing with this I eventually found my MicroSD to SD reader and plugged it into my media reader in my printer. I had quite a few issues from time to time reading the card, however I can't 100% for sure say whether this is the card or the printer.
Anywho, I grabbed copies of what I needed. Formatted the card on the PC, then formatted it on the phone. I began to copy my entries however at one point instead of saying I had 29.* GB Available, it said something like 2.0 EV of 3.0 PE or something like that... these weren't the typical numbers I've seen nor the units of storage space. I apologize that I can't recall that information. I reformatted again and it worked. Left the card in the phone empty over night then tried to copy files later today. This worked.
Now, approximately 48 hours after the problems began, I noticed more issues. SD card stated that it had been damaged and that I should reformat it. While this message stayed in notifications, I confirmed I was still able to read files on the SD card. When googling that error hoping I'd find more resources, the card again unmounted.
One of the resources I found had me do a CHKDSK /F /X on the card. I did this and found no issues. I've replaced it back into the phone and it seems to be working for the moment.
1) Are there any confirmations if this is a bad card, or if perhaps any applications are causing the card to do this? I do have QuickPic and have enabled some of the hidden file features if that helps.
2) Do we know if there are any logs that can be pulled to help verify this?
3) Is it a specific card? (I've heard SanDisk 32gb, but also have heard non-Samsung SD will fail)
Looking to get this resolved ASAP. This card was purchased directly from AT&T when the phone was purchased. I am just looking for some confirmation that if I have to buy another card, I'm not going to gamble if that's going to have the problem as well.
Thanks! If I forgot anything please ask!
Edit: Per the thread, this is a Class 4 card. Also the phone was not moving when it was writing data. I've been couch-ridden all day and unlocked it. I don't believe the phone was in deep-sleep mode as I had received a text not long before I began noticing these messages.

same problem
i have the same problem and guess what ?
the phone is acting like the ***** it stays ok for 3 weeks while that time i download to many stuff to my ext card 32g Elixir Memory after that it crach and give me notification that sd card is damaged and i have to reformat it sucks
by the ****in way this's the fifth time it crash i changed the memory to sony and same and changed to Kodak and the same
so abso****inlotley its the S3 for me soon its going to trash

polish_pat said:
i also have a class 10 64gb, some guy on the forum posted this problem too, he said that by formating the card with a PC and then formating it with the format utility in the phone settings has solved his problem. If not, might be a slot problem like slider mentionned
Click to expand...
Click to collapse
This works! It fixed the issue I was having with my SanDisk 64GB.

SO SD Card Issues

So I got this phone a few days ago. I use jet audio plus for my music and have about 30gb of music on my SD card. Pulled the card outta the old phone and put it in here. It reads it fine and saves all my photos. I noticed that the music app will sometimes go blank for a minute and my playlists will empty. After a few seconds, the music all comes back like it is rereading the SD card. First thought was maybe a problem with the app so I emailed the dev and they told me to troubleshoot and see if it happens with music not on the SD and then try music on the SD on Google play music.
Problem did not occur with music on internal memory. Problem did happen in Google play music. So then I checked my photo and noticed the galleries do the same thing and go blank for a second and then reload.
The memory card is maybe 2 months old and it's a higher quality one with a good speed rating. Before I was gonna reformat it, I figured I'd check online and see if anyone else reported an issue. Sure enough, I see samsung.com has a topic in their forum and tons of people are complaining about the same issue with many different sizes and types of cards. I was surprised that this wasn't posted here yet (at least from my quick searches).
Anyone else experience anything similar? Any feedback? News?
Auto correct changed S8 to So in the title*

Still no update on this issue. Thread on Samsung forum is 8 pages long of people troubleshooting, so far no solid fix. I'm not (knock on wood) experiencing the random reboot issues that others are. Perhaps those who are should download SD card monitor and see if their card is going crazy too.
https://us.community.samsung.com/t5...cpage/board-id/GalaxyS/thread-id/22859/page/8

All I can say that when my card started disconnecting like this on my previous Samsung phones, it went bad withing few weeks, I mean bad like not able to access it at all. If I may suggest, do full back of everything on that card, also check LOST.DIR, if anything is there you already have some files corrupted/lost. I don't know if this is SD card issue or phone error corrupting the card, but I lost about 4 cards this way over the years, but nothing recently and my S8 works fine.

Try backing up the card and reformatting in the new phone. I had a similar experience going from the s6 to the s7. No issues with s7 to s8, so far, though.

I've had very bad experiences with memory cards and cell phones. To be fair though, those were crappy memory cards I'd bought and I certainly got what I paid for. Now with this new 256gb Samsung EVO card, I'm hoping good things for it. Reviews certainly paint it in a good light.

I'm running the Xtreme level SanDisk. I am worried about the card being burnt up, but I don't know if it's the problem. Tried other cards like other people have in the topic I posted, same results.

I just want to say that I have personally have had VERY bad luck with SD cards I get off of Amazon. The ones I buy at a store never suffer such issues.
This is just my own personal experience, others may differ.
Sent from my Nexus 6 using XDA-Developers Legacy app

Issue still on going. More and more people reporting this on the Samsung forum.

Have people tried formatting using the phone? I haven't had a problem yet.

I formatted a Samsung 64gb ultra as card that I got from target with my phone. It disconnects. It has nothing to do with Amazon, or cheap sd cards.

s4shield said:
I formatted a Samsung 64gb ultra as card that I got from target with my phone. It disconnects. It has nothing to do with Amazon, or cheap sd cards.
Click to expand...
Click to collapse
One thing I thought of, make absolute sure the card is seated flush in the holder. Sometimes a corner will fight its way out. I put it on my desk and lightly pressed until it clicked. Obviously you may have too but I'm just trying to think of things before blaming the card reader in the phone.

Yes, people have tried all kinds of trouble shooting. A lot of people formatted in the phone and on the pc

The Root said:
One thing I thought of, make absolute sure the card is seated flush in the holder. Sometimes a corner will fight its way out. I put it on my desk and lightly pressed until it clicked. Obviously you may have too but I'm just trying to think of things before blaming the card reader in the phone.
Click to expand...
Click to collapse
Yeah right after I made my last comment I went and checked that. It didn't go back in until it was as flat as possible. It seems to be working so far. I also polished the pins with brass polish to ensure a proper connection. I'll come back later to update if everything stays okay or not.

Having the same sd card problems with my Sprint S8+. Sometimes it reads it and sometimes it doesn't(ghost icons) with constant different sd card notifications .
It's a new 256gb samsung evo pro card that came with the $99 immersive bundle from Sam but tried my 64gb pro card out of my Note 4 and same thing. Of course tried formatting,reseating card and sam support said it had to be encrypted which was no help.They did give me a ticket and label to send it to them for repair.'
Now the question I have.......are there people that are having NO sd card problems with putting apps and folders and such on it ????Wanting to know if it's a possible bug/software problem that will have a fix or a hardware problem with my phone and think that I should send it in. Never had any problems like this with my Note 4!

My sd card seems to be fine after reinserting it.

I have not come across any issues with my SD card (Samsung Evo 256GB) on US S8. No error messages what so ever. Actually kind of surprised, since in the past almost every Android version update brought some new permissions and messed up some form of SD card access. The messages about removing SD card is not normal and it will corrupt SD card if it happens during write cycle.

pete4k said:
I have not come across any issues with my SD card (Samsung Evo 256GB) on US S8. No error messages what so ever. Actually kind of surprised, since in the past almost every Android version update brought some new permissions and messed up some form of SD card access. The messages about removing SD card is not normal and it will corrupt SD card if it happens during write cycle.
Click to expand...
Click to collapse
Did you encrypt your micro sd?
---------- Post added at 08:57 AM ---------- Previous post was at 08:48 AM ----------
7harper said:
Now the question I have.......are there people that are having NO sd card problems with putting apps and folders and such on it ????Wanting to know if it's a possible bug/software problem that will have a fix or a hardware problem with my phone and think that I should send it in. Never had any problems like this with my Note 4!
Click to expand...
Click to collapse
No apps. Hundreds of folders, thousands of files. SanDisk 200 gb.
I am getting some strange issues related with write permissions on micro sd with some apps. I think are related with encryption. I am testing.

No encryption, I don't believe in full encryption, most of the stuff is pictures and videos which don't need to be encrypted, for things that need to be secured I use secure folder or encrypt the file itself. Also I don't care what anybody says, encryption increases usage of CPU, slows it down and uses battery. It also increases the risk of corruption and file error and in case of some errors there is no way to access it from computer to recover data.

robto said:
No apps. Hundreds of folders, thousands of files. SanDisk 200 gb.
I am getting some strange issues related with write permissions on micro sd with some apps. I think are related with encryption. I am testing.
Click to expand...
Click to collapse
Update: disabled micro sd encryption today and write access permission issues seem to be solved so far.

Sd card disconnected again. So obviously the slot is loose garbage. I put the phone in my pocket while listening to music and the music stopped. I pulled the phone out and the sd card was unmounted. The sd was a huge reason I went with this phone and It's ****!

Fire HD 10 (2021) "How will you use this Storage device" pop-up

Recently, I have a micro SD card that I plug in to my HD10 so I can access to media while offline. But ever since then, I keep getting these "How will you use this Storage device" question when I unlock my HD10. It is getting very annoying.
It doesn't matter if I choose "PORTABLE STORAGE" or "SET UP LATER". It just keeps on popping up after I unlock. I've installed Fire Toolbox. I don't know if it is related. Its firmware is frozen. I don't know what the OS version was but it is before the version that forced Locked Screen Ads.
Any ideas how I can get rid of that pop-up?

Choose setup your card. If you pick set it up later, it will ask you later which is the next time you turn it on. Either that or remove the sdcard, throw if across the room. If there's no card, there's nothing to ask about any more

Talysdaddy said:
Choose setup your card. If you pick set it up later, it will ask you later which is the next time you turn it on. Either that or remove the sdcard, throw if across the room. If there's no card, there's nothing to ask about any more
Click to expand...
Click to collapse
Not sure what you mean by "setup your card". The only options are:
TABLET STORAGE
PORTABLE STORAGE
SETUP LATER
Choosing the first one means make it part of built-in storage and it will format my card. Which likely means it will format to some ext3-ish partition, lose everything I copied to the card and I cannot remove the card when I want.
Choosing PORTABLE STORAGE seems the way to go. But it does not stop the pop-up. Not at all.
SETUP LATER has the exact same effect as PORTABLE STORAGE, as far as I am concerned.

This is likely the biggest F**k up by Amazon to date. This has been an ongoing issue for ages now - I have tried pretty much EVERY potential solution to no avail. Despite the device only being a month-old Amazon suggested sending me a refurbished one.... I mean is that simply the WORST example of customer service or what. I wish I could make this scam more public!

myotai said:
This is likely the biggest F**k up by Amazon to date. This has been an ongoing issue for ages now - I have tried pretty much EVERY potential solution to no avail. Despite the device only being a month-old Amazon suggested sending me a refurbished one.... I mean is that simply the WORST example of customer service or what. I wish I could make this scam more public!
Click to expand...
Click to collapse
Are you suggesting that this is a hardware defect and not a software issue?

nookin said:
Are you suggesting that this is a hardware defect and not a software Undoubtedly
Click to expand...
Click to collapse
I am not sure, could be a problem with the port(?) Why Would it be so intermittent and why, I mean WHY are Amazon getting away with such a scam whether its software (in which case fix it) or hardware (in which case recall).
Ridiculous!

After my previous reply, I decided to reinsert the micro SD card. To my surprised, I stopped getting that annoying "How will you use this Storage device" pop up for a solid 2 weeks period. Even after a reboot.
But unfortunately, it started popping up again. I now suspect it is some sort of hardware problem but no matter how I reinsert, I still get the pop-up. and I may have to bite the bullet and exchange my HD10.

Seems like the trick is that I need to format the SD card using the FireHD. After that, I can take the card out, copy files, insert it back, all that without triggering the pop-up again.

I spoke too soon. The problem came back all of a sudden and no amount of format would fix the issue. Seems like a hardware problem. I will try switching to a different micro SD card.

Switched to a different microSD card. Issue have not returned for the last 2 weeks. Fingers crossed.

nookin said:
Switched to a different microSD card. Issue have not returned for the last 2 weeks. Fingers crossed.
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Update?

This is STILL all over the internet with no solution from Amazon. Unbelievably poor from them.

myotai said:
Update?
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The post above was my update. No issues after switching microSD card.

Oh well. It didn't last. The same SD card used for 6 weeks without issue suddenly throwing the error again. I haven't been adding any file to it in the last week. I don't know what triggered it. I am sick of this.

Hi, I've same issu
I've created another post for same problem, and about SD ebcryption too... but I had it in "Fire HD 8 and HD 10 General" that's why I didn't see your post!
My SD card is a 256GB Sandisk Micro SDXC UHS-I (V30 3U A2). what's yours?
It could be a model/type/size SD card problem.
Does someone have the same problem with a SD card set as "tablet storage" (instead of "portable storage")?
If you have no trouble with your SD card, coud you please tell us which brand/model/size is, and specify if it's set as "portable storage" or "tablet storage"?
Thank a lot for your help
Chris

I am using a AmazonBasics 256GB microSD. I posted back in Jan 5th that I ran into the problem again. But problem went away after a reboot. So far I have not experience it at all.
I think the pop up message has something to do with the SD card's timing. Seems like I am more likely to run into this problem with more expensive cards.