Anyone using this phone on T-Mobile? If so, what is your experience with reception? Thank you.
The Motorola help line says - if you take the phone to t-mobile for activation, they will be able to enable the wi-fi calling functionality. Not sure I believe this since t-mobile store rep told me differently.
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Has anybody tried a Verizon SIM in a Moto Maxx to see if it works?
Moto Maxx DOES NOT work on Verizon
I purchased a Moto Maxx on ebay from a seller who had bought it from someone in Puerto Rico. I popped in my SIM card from my Droid Maxx and tried to activate it on Verizon's website. No luck. When I entered the IMEI it said that the device ID wasn't registered. So I called Verizon customer service and tried to activate it over the phone. Again, no luck, the guy on the phone told me that it was showing him that the IMEI wasn't registered. I had a feeling this was going to happen, although I thought Verizon would be actively blocking the IDs of Moto Maxxes, it turns out that they just aren't registered with Verizon, so Verizon can't activate them on their network. The guy I was talking to from Verizon customer service said that I could try taking the phone into a store and the people there could call Verizon tech support and try to get it activated. If you've ever been to a Verizon store you probably know why I didn't bother doing this. Even though they may be able to register the IMEI on Verizon's network, I don't think that the device would work properly since it is a GSM device and Verizon's network is CDMA. I know that VoLTE just came out so it's theoretically possible that you could use Moto Maxx on Verizon's network and all your calls could go through LTE. However, there are a lot of problems with VoLTE, like totally losing a call if you lose LTE service, etc.
My contract with Verizon just ended so I just switched to T-Mobile, which I've been waiting for my contract to end to be able to do, and the phone and service have been working great.
I'd highly recommend if you are in a good service area for T-Mobile (a major metropolitan area) to switch to T-mobile if you want to have a Droid Turbo/Moto Maxx device and be able to root it. T-mobile still offers early termination fee reimbursement for switching and right now they have a deal going for a 2 line unlimited family plan for $100/month and each additional line is $40/month.
Just curious, why were you trying to register the imei online? Popping in the sim should have been the only thing needed. Obviously that didn't work though.
greekstile said:
Just curious, why were you trying to register the imei online? Popping in the sim should have been the only thing needed. Obviously that didn't work though.
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Because popping in the SIM card didn't automatically begin an activation process on the phone, so I figured it was probably because the Moto Maxx isn't set up to automatically activate on Verizon. I just tried the next thing I could think of, which was trying to activate the phone on the Verizon website.
This is a bounty- $100 if you get the new Moto G 2015 fully working on Verizon. I assume the Sprint version should partially work having similar bands though the lte band 13 is missing. Since the bootloader is unlockable, I have hope someone will tinker around with the software to get this working on Verizon postpaid. I really want this phone and am really pissed I cant get use it. I have no interest in a phablet (new moto x). If you figure this out, the $100 is yours, via google wallet, paypal, or bitcoin. I'll just leave this here for now....
If I'm correct, you cant truly activate a phone on Verizon unless they have the IMEI number in their system already. I may be wrong though.
Rarscaryfrosty said:
If I'm correct, you cant truly activate a phone on Verizon unless they have the IMEI number in their system already. I may be wrong though.
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As far as I understand as well you are correct. I've heard of folks popping in a VZW SIM for LTE and getting hit with a fee for an "unknown IMEI" as well. It's Verizon's gateway you have to pass through, the phone has no way to force itself on their network.
that was not what i heard for the unlocked nexus 6 running on verizon
nexus7lte said:
that was not what i heard for the unlocked nexus 6 running on verizon
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That's because the phone was already registered with Verizon's network.
The iPhone 6 has all radio bands, but if it doesn't come from the Verizon network (Say from AT&T, Tmobile) it will not be registered on their network. I would imagine that if any N6 works on Verizon its because Google setup a deal to register all IMEI's with them .. but I've not heard this.
Bump for answers.
Anyone put a Verizon sim in their moto g and try it?
Hi all,
I didn't see anything from reading through the forum on using a Sprint HTC 10 on Verizon. It sounds like there's been success with Tmobile and AT&T.
So far, this is what I've found:
-Sprint HTC 10 should have all the LTE bands necessary for Verizon
-Sprint HTC 10 needs to be sim unlocked before anything can be done
-S-Off + root are required for any potential workaround for Verizon, as the appropriate radio needs to be flashed
How far off base am I? I am intrigued because I am on Verizon and I'd like to take advantage of the sprint HTC 10 sale that's supposedly going on right now. Thanks in advance!
I have the same question. I'm trying to jump on that but for T-Mobile. I'm just worried I won't be able to get the device unlocked.
Historically, Verizon and Sprint don't activate each others' phones. They're the two big CDMA carriers that don't use SIM cards, but activate by ESN directly. But there are always those who get lucky.
? anythin
I've been working on that recently. I actually want to be able to switch between Sprint and Verizon.
Sprint has to activate both the phone and the SIM. Verizon has moved to just using SIM cards. I've been able to move a Verizon SIM between devices and have everything work, even on devices that aren't official Verizon devices and even some that only support part of the bands Verizon uses and work on the ones they support.
With the HTC 10, I've been able to get S-OFF and unlock the phone myself since Sprint wouldn't do it. When I put in my Verizon SIM, it recognizes it but for whatever reason is unable to connect to anything but 1X Roaming (probably on Sprint but it won't say). Poking around in CDMAtool hasn't helped much.
I'll update this if I ever figure it out.
Any updates? I'm curious myself. I have the Sprint HTC 10 and am working on finding an MVNO that I like, some of the Verizon ones are tempting.
pjbtk said:
I have the same question. I'm trying to jump on that but for T-Mobile. I'm just worried I won't be able to get the device unlocked.
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I got s-off and then unlocked via one of the methods here in xda. Using on t-mobile perfectly. No issues.
destrorox said:
I got s-off and then unlocked via one of the methods here in xda. Using on t-mobile perfectly. No issues.
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By perfectly do you mean volte and Wi-Fi calling are working for you? If so please point to the guide you used. I can't find where anyone using a sprint 10 has gotten those things on T-Mobile.
I would be surprised if a sprint 10 used on Verizon would have that work too but haven't seen any mention of it.
bootlooper said:
By perfectly do you mean volte and Wi-Fi calling are working for you? If so please point to the guide you used. I can't find where anyone using a sprint 10 has gotten those things on T-Mobile.
I would be surprised if a sprint 10 used on Verizon would have that work too but haven't seen any mention of it.
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I unlocked the bootloader and installed ViperRom, picking the US Unlocked version as my device. I have working VoLTE, but not wifi calling. (Note, this is on Mint Sim, which uses the T-Mobile network)
yeah it would be great if someone could give a for sure answer to this. I've found a lot of post giving conflicting information all over xda and r/htc10 about this. I would love to buy a used sprint htc 10 (seems to be the cheapest version by far) and use it on a verizon mvno, but until I know for sure it works I' not going to do it.
So my father in law upgraded our plan last night to Unlimited Data.
Should be cool right? Lost service for about a half hour, it came back up and they said "The HTC10 associated with phone number XXXX is not a verizon device, so we can't support it"
After some arguing, I got my 4G LTE back, but my HD calling is gone. I spent an hour on the phone when I finally got told "Well there is a work around but the technical team says it will take 3-5 business days, so just wait it out"
What?...Seriously? I guess it is their new policy that if you don't have a Verizon phone, you will have LOTS of issues if you try switching your plan, even though the past YEAR has been perfect for me with HD calling etc.
Has anybody else had this kind of issue?
Welp its been a few days, nobody at Verizon can figure it out. I've been told to just buy a Verizon phone.
I'm about ready to sell this HTC10 Unlocked and never go back, it seems that Verizon has taken some kind of stand and will not or cannot activate HD Calling and advanced calling features on non verizon devices, why I have no idea...
MrTrip said:
Welp its been a few days, nobody at Verizon can figure it out. I've been told to just buy a Verizon phone.
I'm about ready to sell this HTC10 Unlocked and never go back, it seems that Verizon has taken some kind of stand and will not or cannot activate HD Calling and advanced calling features on non verizon devices, why I have no idea...
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You will never get Verizon to activate a non-Verizon phone for you, not just HTC 10's.
To get yours running, the ONLY way to do it is to have a newer VZN 4FF LTE/NFC sim activated in random newer Verizon phone with your account set to have Advanced Calling enabled on that line. Placing that working sim into an Unlocked US Ten that has had a Verizon RUU or Verizon radios flash will then work fine after a factory reset. Some roms have Advanced Calling enabled, some don't. The Unlocked Ten operates without issues on Verizon, including Advanced Calling - you just have to have the sim setup beforehand in another phone that is supported by Verizon. No other way....
I do have full data = text, downloads, etc but no calls. All incoming are direct to VM. Any outgoing attempts fail immediately.
It's rooted and I have full ADB access. I replaced the ROM yesterday with 11 google pixle (something like that - I'm not at home where the files are). It worked for a while then stopped again. Dead as far as calls go. The original ROM is voLTE enabled without an option to toggle that. The newer ROM has voLTE and is toggled on. Of course I tried toggling voLTE, airplane mode, toggled cell-data, power cycle on off etc. Nothing gets it going. I'm on ATT. They recently did a G5 update on 2/22/22 and calls worked until yesterday (3/8) . ATT tried sending signals and a few times i was able to make (1).. yes - ONE call - then it fails afterwords - weird isn't it?
I'm hoping you guys might know a pretty solid ROM i can install (old or new - whatever works best with this phone) nothing fancy - just operational is fine. Or if you think I have a hardware issue and should add a hook to the phone for a lure I'd rather not if I can get it going again - I believe it should work but maybe something with the ATT G5 is adding to my troubles - any suggestions please - I'm at a loss
Thanks in advance - Jim
Hi Jim, I just joined xda in hopes of finding out if a new rom will solve this G5plus moto problem. From what I gather, the standard installed rom does not support Volte and when the wireless services dropped 3g, it somehow dinked with volte/lte (that level no longer supported). I am in the same situation with my g5+ - text but no voice. I use H2o wireless service. From my upfront investigation, volte is a software solution, and no extra chips are required, but I may be wrong, I am just getting started with this. It seems odd to me that I can take out my sim and put it in an older J3 Samsung, and calls go through fine and I can see Volte settings listed. What was moto thinking on the G5+, makes no sense. Sooooo, if anyone has any input to this problem or know if a rom might solve it, chime in please, the phone is still okay for low level use.
Thank you,
Barry
When I re-flash the ROM I can make one call again then nothing. This tells me it's not hardware but software. So I decided to visit T-Mobile to see how it works on their G5 voLTE network and it does quite perfectly. It's not the phone, never was!
So here's what I'm finding out so far. ATT has created a 'white list' of phones they are allowing on their new roll out of the 5G voLTE system. The Moto G5 Plus is not on that list. According to an ATT blog site they are blocking IMEI's that aren't on that list from making calls. The arguments on that site include comments that regardless of your phones proven and manufactured ability to process voLTE calls they aren't going to allow them. It's BS. According to this site it was up to the manufactures to submit phones for approval. Obviously they aren't going to submit discontinued phones, so...
I'm with ConsumerCellular which is ATT essentially. Finally after 4 days CC says they have a new SIM that has been fixing this issue and shipped one out for me today. I'll get it next week. I'll update here accordingly. They call it a "3-In-1 Smart Sim - A" I'll find out just how smart it is ;-)
Yea, I found the att whitelist and all the controversy. Let us know what happens when you get it, maybe H2o can send me one also. Possibly too much programming to allow the G5+ in the mix, could get interesting as time passes.
https://www.att.com/es-us/idpassets/images/support/pdf/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf
I'm leaving ATT. Consumer Cellular sent me the newer SIM. They couldn't get it to work either. The T-Mobile sim worked perfectly in my existing phone - voLTE, 4G (not a 5G phone) and wifi calling. In the mean time to make matters worse, I received a Moto One 5G Ace (brand new phone) direct from Motorola claiming to have whatever upgrade was necessary. Doesn't work either on ATT. I called Moto to question why menu options are missing. Without hesitation she said it's not a 5g phone for ATT and offered a refund. Really.. ok, who am I to argue - I'm taking the refund. I'm moving my existing phone to T-Mobile and not fighting with the big bad ATT bully for doing this.
IMHO ATT doesn't deserve to keep any customer they've done this too. Laziest roll-out in history
So don't fight it, just leave. Any company that blocks IMEI's and dumps customers who own known good 4G voLTE phones is saying loud and clear - LEAVE US.
so that's how I'm fixing the ATT issue. Just the way they way want it.
Yeah, I'll echo this. My G5Plus is on StraightTalk (AT&T MVNO), and voice just stopped working days ago. The SIM works for voice in my Pixel 3a though so getting a new SIM would do nothing. Pretty bogus that VoLTE works with some carriers and/or variants of this phone, just not AT&T apparently.
According to the ATT blog they're blocking the IMEI's of any phone not on their white list. I'm confident it would work they just don't want to be bothered with testing it since the manufacture didn't send them a phone. It's a discontinued phone so why would Motorola do that. However being discontinued only means they made a production run of so many phones and have sold out. On to better iterations .. I get that. They still work and will for years to come on 4G and voLTE. It's an ATT thing. They work great on T-Mobile (not a fan but..)
jgdorado said:
I'm leaving ATT. Consumer Cellular sent me the newer SIM. They couldn't get it to work either. The T-Mobile sim worked perfectly in my existing phone - voLTE, 4G (not a 5G phone) and wifi calling. In the mean time to make matters worse, I received a Moto One 5G Ace (brand new phone) direct from Motorola claiming to have whatever upgrade was necessary. Doesn't work either on ATT. I called Moto to question why menu options are missing. Without hesitation she said it's not a 5g phone for ATT and offered a refund. Really.. ok, who am I to argue - I'm taking the refund. I'm moving my existing phone to T-Mobile and not fighting with the big bad ATT bully for doing this.
IMHO ATT doesn't deserve to keep any customer they've done this too. Laziest roll-out in history
So don't fight it, just leave. Any company that blocks IMEI's and dumps customers who own known good 4G voLTE phones is saying loud and clear - LEAVE US.
so that's how I'm fixing the ATT issue. Just the way they way want it.
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I left, the ole Moto G5+ up and running with voice on T-Mobile, the 15 buck plan unlimited talk/text 3GB data. Cut my bill in half, will see how it goes and for how long.
Thanks for all of your replies. My wife's Moto 5 Plus suddenly stopped making or receiving calls last week and I was pulling my hair out trying to figure out why. She has a pay-by-the-minute plan through TracFone, which uses AT&T's network (among others). Guess she'll have to look for a different carrier now. Judging from others' replies here, T-Mobile seems to be the way to go.
Just got a notice from StraightTalk that my iPhone 5s will no longer work soon, for similar reasons. I probably should upgrade, as half of my apps no longer work on its old iOS... but I really don't want to give up my headphone jack.
jgdorado said:
According to the ATT blog they're blocking the IMEI's of any phone not on their white list. I'm confident it would work they just don't want to be bothered with testing it since the manufacture didn't send them a phone. It's a discontinued phone so why would Motorola do that. However being discontinued only means they made a production run of so many phones and have sold out. On to better iterations .. I get that. They still work and will for years to come on 4G and voLTE. It's an ATT thing. They work great on T-Mobile (not a fan but..)
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jgdorado,
Thank You So Much! We went from Verizon, to AT&T to Pure Talk -only to find out what you just told us about being black listed by AT&T. We just switched today to T-Mobile and ey wallah -both Moto G5 Plus, XT1687 work on Android 8.1 perfectly now. WFI Calling, & voLTE working. You ROCK! God Bless y'all, especially XDA Dev's!