Can't turn on Axon 7 EU version - ZTE Axon 7 Questions & Answers

My axon 7 just turned off for no reason. It's not rooted, I didn't try to root it. It just turned off and it I can't turn it back on. Recovery Mode is not working. I tried to charge it which also doesn't seem to help.
Anything else I can try?

Did you tried to hold the power button for more than 10 seconds?
Maybe it isn't really off.

ivorydent said:
My axon 7 just turned off for no reason. It's not rooted, I didn't try to root it. It just turned off and it I can't turn it back on. Recovery Mode is not working. I tried to charge it which also doesn't seem to help.
Anything else I can try?
Click to expand...
Click to collapse
You coule have a fault device. Try this.
Hold down the power button for 20-30secs.
It should power off. If it happens again without knowingly having changed anything like root/tweak/mods etc. You definitely should exchange it.

Related

[Q] Power-Button won't turn off my phone sometimes and Mobile Data doesn't work

Hey,
I don't know why but sometimes my Power Button won't turn off my phone. Well ..actually not even the "Touch Control" Method works. But pressing it for ~5sec (whatever) makes the phone reboot. So the button is functionable.
Also my mobile data sometimes doesn't work .. no signal at all. I recieve sms , can make a phonecall and WiFi etc still works. But not 2g/3g.
I'm using rooted Stock ROM with Stock Launcher and "eXperience Pro" + "Touch Control" App if that does matter.
Can somebody explain it to me :<?
Thanks in advance
rest0ck said:
Hey,
I don't know why but sometimes my Power Button won't turn off my phone. Well ..actually not even the "Touch Control" Method works. But pressing it for ~5sec (whatever) makes the phone reboot. So the button is functionable.
Also my mobile data sometimes doesn't work .. no signal at all. I recieve sms , can make a phonecall and WiFi etc still works. But not 2g/3g.
I'm using rooted Stock ROM with Stock Launcher and "eXperience Pro" + "Touch Control" App if that does matter.
Can somebody explain it to me :<?
Thanks in advance
Click to expand...
Click to collapse
It's called a BSOD- Black Screen of Death. It has to do with the Touch Control app.
For the signal thing, reinstalling the stock ROM.
Hey, thanks for your response.
But wait the Screen is ON. I can't turn it OFF. I can open apps like always but it just don't turn off :/
rest0ck said:
Hey, thanks for your response.
But wait the Screen is ON. I can't turn it OFF. I can open apps like always but it just don't turn off :/
Click to expand...
Click to collapse
Oh.. I misread that.. Sorry
Still related to touch control. The app messes up the touchscreen.
Hm okay thanks ..can't live without the app anymore. But why does it mess with the Power Button?
It happened again and now touch control wasn't even installed :/.. And I rebooted my phone. What the heck is wrong here
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Phone won't turn on, power button responds to charge but not to boot!
rest0ck said:
I don't know why but sometimes my Power Button won't turn off my phone....pressing it for ~5sec (whatever) makes the phone reboot. So the button is functionable.
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Click to collapse
First of all, i appreciate anyone who takes the time and reads this.
I have the same issue, and always had when installing mods in the past. The phone becomes irresponsive and laggy at times, even though when you flash the rom at the start it is buttery smooth and battery life is amazing! It seems that this is always short lived, however, and I am constantly having problems flashing ROMs on my phone (Both my current Galaxy Nexus and prior Galaxy SII). I would love to tell you my kernel but at the moment the POWER button is as well not responding. So much so that i can't turn the phone on!! :crying: Any help would be appreciated. I've tried taking the battery out, and putting it back in and ive also tried booting the phone via usb without the battery. Nothing's working. The battery is responsive, however, it displays the battery meter (while charging) when i click the power button once. It just doesn't respond when i hold it down to try and turn the phone on.
Many thanks!!
djlefevre said:
First of all, i appreciate anyone who takes the time and reads this.
I have the same issue, and always had when installing mods in the past. The phone becomes irresponsive and laggy at times, even though when you flash the rom at the start it is buttery smooth and battery life is amazing! It seems that this is always short lived, however, and I am constantly having problems flashing ROMs on my phone (Both my current Galaxy Nexus and prior Galaxy SII). I would love to tell you my kernel but at the moment the POWER button is as well not responding. So much so that i can't turn the phone on!! :crying: Any help would be appreciated. I've tried taking the battery out, and putting it back in and ive also tried booting the phone via usb without the battery. Nothing's working. The battery is responsive, however, it displays the battery meter (while charging) when i click the power button once. It just doesn't respond when i hold it down to try and turn the phone on.
Many thanks!!
Click to expand...
Click to collapse
Hey.
For me, as I already mentioned, it doesn't turn off.
But I'm pretty sure that I found the issue : experience pro. When I try to take a screen shot of my screen on time it doesn't make one and the power button won't do ANYTHING UNTIL I press volume down or up ones. So for me it's the change track when pressing volume feature. Maybe it'll help. Greetings.
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[Q] factory mode is on when I reboot. Wifi turns off and an error message on screen

Whenever I turn on or reboot my phone my wifi turns off and I get a message on the screen saying factory mode is on. Wifi and other functions will be disabled. Please turn off this mode and reboot.*
For the life of me I can't figure out why it is happening. Has this happened to anyone else?
deanoz99 said:
Whenever I turn on or reboot my phone my wifi turns off and I get a message on the screen saying factory mode is on. Wifi and other functions will be disabled. Please turn off this mode and reboot.*
For the life of me I can't figure out why it is happening. Has this happened to anyone else?
Click to expand...
Click to collapse
Put the phone into recovery mode, then boot out of it as normal or hold power down for 30 seconds to hard reboot (either is fine btw).. You have somehow toggled the safemode/factory mode on - probably accidental button combo
Thanks very much. Such an easy fix. Had a problem with certain toms rebooting when the message came on the screen.
Thanks again
Hi
I have the same problem. I put the phone in recovery mode and booted out. The problem remains. The battery also gets hot and drains. Please help.
deanoz99 said:
Whenever I turn on or reboot my phone my wifi turns off and I get a message on the screen saying factory mode is on. Wifi and other functions will be disabled. Please turn off this mode and reboot.*
For the life of me I can't figure out why it is happening. Has this happened to anyone else?
Click to expand...
Click to collapse
Usually it's because of a bad flash or your /efs partition (directory) got corrupted, some fixes work for some, some don't//// UGH...
Fas

[Q] Screen won't turn off

For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.
JollyGreen527 said:
For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.
Click to expand...
Click to collapse
Dial *#0*# check some test for dimming, sleep etc.
JollyGreen527 said:
For some reason my screen won't shut off when I press the power button or by itself after any amount of time. I made sure all of the settings were set right that might keep it on. I know it's not hardware damage because I've pretty much never dropped it or handled it hard. The power button still works because it will get the turn off, restart, etc screen to go. Any idea how to fix it? I already did a factory reset.
Click to expand...
Click to collapse
Download wakelock detector and see which app is keeping your screen on.
Dialed that number, the dimming worked, but the sleep button didn't do anything. I'll try that app out and see what it says.
In my understanding *#0*# dialing is for hardware check, if sleep is not working from there means it has nothing to do with any app & better to take to service centre.
Sent from my SM-N9005 using XDA Free mobile app
It didn't do it until after I tried to change my boot screen. Know if that would do anything? No boot animations go off besides the galaxy note 3 one (no Tmobile or samsung animation, and no shut off animation). I also rooted it so would they still help me even though the knox counter is 0x1?
Any help? Using the wakelock app it says that system manager application is used a lot more than anything else. Not sure what it does.
JollyGreen527 said:
It didn't do it until after I tried to change my boot screen. Know if that would do anything? No boot animations go off besides the galaxy note 3 one (no Tmobile or samsung animation, and no shut off animation). I also rooted it so would they still help me even though the knox counter is 0x1?
Click to expand...
Click to collapse
Try to flash complete stock ROM & clear Data & Catch before & after flashing from recovery may HELP.
That fixed it. I'm not sure why I didn't already try that since it seems kinda obvious. Don't know what made it do that though. Do you happen to know if modifying the boot animations can mess other things up?
Mine its not rooted still stock and all of the sudden started acting up with the screen ....i did the *# test and when i went to sleep it went straight to the lock screen ...any idea what could cause it
help
JollyGreen527 said:
That fixed it. I'm not sure why I didn't already try that since it seems kinda obvious. Don't know what made it do that though. Do you happen to know if modifying the boot animations can mess other things up?
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Click to collapse
how do you do that cause I'm having same problem s
scooby 777 said:
how do you do that cause I'm having same problem s
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Click to collapse
Mine does this every time I reboot my phone. I have to press and hold the home key, pick the pie chart, pick RAM and pick "Clear Memory". Then it's fine til the next time I reboot.
I had my note 3 with the same problem and solved it recovering the original system/media/bootsamsung*.qmg files.
to solve the problem plug the charger and unplug it immediately and plug it back in again. This is also the reason why the problem is caused. So doing it again will solve the problem.

[Q] Unable to turn off New Galaxy S4

Hello All,
I just got my new Galaxy S4 and everything seems to be working well except the turning off. Whenever I try to put it off, the dialog box comes and I choose the Power Off option. The phone will go off and then reboot as if I chose the restart option.
I restored to factory default and it did not solve the option.
Have you ever met this issue? Is it a hardware or software issue? What can I do to solve this please?
kigordid said:
Hello All,
I just got my new Galaxy S4 and everything seems to be working well except the turning off. Whenever I try to put it off, the dialog box comes and I choose the Power Off option. The phone will go off and then reboot as if I chose the restart option.
I restored to factory default and it did not solve the option.
Have you ever met this issue? Is it a hardware or software issue? What can I do to solve this please?
Click to expand...
Click to collapse
Take off the battery for 5 min and try it again.
I think I also had this problem. Are you on 442?
kigordid said:
Hello All,
I just got my new Galaxy S4 and everything seems to be working well except the turning off. Whenever I try to put it off, the dialog box comes and I choose the Power Off option. The phone will go off and then reboot as if I chose the restart option.
I restored to factory default and it did not solve the option.
Have you ever met this issue? Is it a hardware or software issue? What can I do to solve this please?
Click to expand...
Click to collapse
Hi mate ,
Check you power button it may be stuck, it happened before.
see if you can go into recovery or download WITHOUT using the power button ...if you can is clear it is stuck
kigordid said:
Hello All,
I just got my new Galaxy S4 and everything seems to be working well except the turning off. Whenever I try to put it off, the dialog box comes and I choose the Power Off option. The phone will go off and then reboot as if I chose the restart option.
I restored to factory default and it did not solve the option.
Have you ever met this issue? Is it a hardware or software issue? What can I do to solve this please?
Click to expand...
Click to collapse
Did you try to power the phone off when your phone were charging?
Try unpluging your phone and powering it off.
Since android 4.4 update on S4, samsung remove a useful feature that is charging the phone while it is off. So when you charge the phone, it will automatically turn itself on.
NonXtreme said:
Did you try to power the phone off when your phone were charging?
Try unpluging your phone and powering it off.
Since android 4.4 update on S4, samsung remove a useful feature that is charging the phone while it is off. So when you charge the phone, it will automatically turn itself on.
Click to expand...
Click to collapse
Hi
The issue you mention ( phone switching back on while charging) in the I9500 was due to a bootloader-software mismatch , if you had an older bootloader ( 4.2.2 or 4.3) with a 4.4.2 software that "bug" was present if you upgrade the bootloader the issue disappears

Marshmallow "Hibernate" Mode

Is there any possibility of having a "Hibernate" mode in Android Marshmallow, or is this already implemented in any roms? Like, it saves the current state to memory before it powers down so that when you turn it back on again, it just resumes that state in a few seconds instead of taking a few minutes to boot up from scratch?
No. Sorry This doesn't exist and nothing like it
That's what doze is trying to do, it essentially hibernates your phone while on.
But to completely power off the device then power back up quicker than normal like your TV, does not exist at all anywhere
dontbeweakvato said:
No. Sorry This doesn't exist and nothing like it
That's what doze is trying to do, it essentially hibernates your phone while on.
But to completely power off the device then power back up quicker than normal like your TV, does not exist at all anywhere
Click to expand...
Click to collapse
I know at least HTC phones used a hibernation mode, they called it quick boot or fast boot though. Not sure if they still have it on current gen devices.
Heisenberg said:
I know at least HTC phones used a hibernation mode, they called it quick boot or fast boot though. Not sure if they still have it on current gen devices.
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Click to collapse
Yeah, I honestly hated this feature.
When holding the power button, you only have a "power off" button if you didn't have APM installed. If you were trying to fix an issue via rebooting, you had to do a hard shutdown/restart.
bigblueshock said:
Yeah, I honestly hated this feature.
When holding the power button, you only have a "power off" button if you didn't have APM installed. If you were trying to fix an issue via rebooting, you had to do a hard shutdown/restart.
Click to expand...
Click to collapse
I always turned it off because it meant you couldn't use fastboot.

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